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SarahTime
10-08-2014, 08:43 PM
How are we doing today with regards to technical glitches etc?

Actually seems pretty normal for me tonight... good traffic... longer privates and exclusives. No complaints so far! :)

SimoneGray
10-08-2014, 08:50 PM
Happy to report that things seem stable for now. Yay!

SweetJulia
10-08-2014, 09:27 PM
^^^Ok for me, no getting kicked out of shows, but I'd get no customer typing, then have a wall of it hit at once.

SarahTime
10-08-2014, 09:47 PM
Okay I totally jinxed myself. :(

First hour and a half was great... now suddenly my room will just drop all the people in it!!! I'll have a room full and then they start to drop, and drop, and then everyone is gone! I'll wait and a few trickle back in and it starts over.

Argh.

pippapippa
10-08-2014, 10:49 PM
It's glitching horribly right now. One of my guys has logged in and out of my room like twenty times just to try to tip me. So I'm making no money at all. This is not cutting it. Ugh.

Sunnylexie
10-09-2014, 12:04 AM
Has anyone started a new account on SM recently? How did it go and how long it takes to make it back where you were on your old acc?

SabrinaThomas
10-09-2014, 03:36 AM
Also anyone knows whats wrong when the video bitrate starts to change numbers and then i look pixalated? it doesnt do it often but then sometimes it goes crazy and i have no clue why.

Same happens to me. Since September 26th I've been experiencing picks of very low bitrate, lagging, blinking and image pixelated. I write support and they keep referring me to the manual chapter "Improving streaming Quality and Speed". But I already follow all those tips described there and my internet connection is pretty fast. I've tried all the 3 settings available, different computers, different cameras, everything just to troubleshoot, with no success. I don't get it.

It didn't happen before, only since Sep 26th, at different times. I'm wondering if the site has any issue lately. Does anyone have clue about that?

LenaLux
10-09-2014, 03:57 AM
Has anyone started a new account on SM recently? How did it go and how long it takes to make it back where you were on your old acc?

Hey Lexie I just submitted all my stuff for the new account after a two year break, will report back when they approve me... Hopefully I'll get a shitton of the new model traffic I need money ughhh

SoloDesire
10-09-2014, 04:49 AM
Do you ladies that are having issues with bitrate dropping and pixelation ever check speedtest.net when that happens to see if your Internet is having issues? I have great speeds at 120mbps down/12mbps up and pretty much every week have periods where my internet will drop my upload speeds (because Comcast sucks) and it causes my encoder to pixelate and bitrate to drop. Just wondering if you ladies are making sure it's not something on your end. When that happens to me I just log out and wait it out. It sucks, but at least I know it's my end.

hyori
10-09-2014, 04:53 AM
Tip: Turn off auto focus when you have blurriness or pixelation and use the manual focus slider that you access through the logitech interface.

Tigrillo
10-09-2014, 07:25 AM
edit: top of the page dance :dance:

I have read that about the auto-focus and leaving it off, but what happens when you move on camera? do you have to adjust the focus every time you change positions on screen? Cause that will not do, at least for me....

Sunnylexie
10-09-2014, 07:32 AM
edit: top of the page dance :dance:

I have read that about the auto-focus and leaving it off, but what happens when you move on camera? do you have to adjust the focus every time you change positions on screen? Cause that will not do, at least for me....

NOt if the distance between you and the cam stays approximately the same. Say, if you are sitting in front of cam and then get up and dance at the same place, you don't need to adjust it. But when you go to the bed in the back of your room, you have to.

SabrinaThomas
10-09-2014, 08:05 AM
Do you ladies that are having issues with bitrate dropping and pixelation ever check speedtest.net when that happens to see if your Internet is having issues? I have great speeds at 120mbps down/12mbps up and pretty much every week have periods where my internet will drop my upload speeds (because Comcast sucks) and it causes my encoder to pixelate and bitrate to drop. Just wondering if you ladies are making sure it's not something on your end. When that happens to me I just log out and wait it out. It sucks, but at least I know it's my end.

I do... When that happens I check speedtest.net. I do both ways: check the connection speed with my internet provider servers and also the way they teach on streamatehelp.com, positioning the map on a server in Seattle. I also have 120mbps/12mbps like you. And in both cases my upload appears to stay at 12mbps while I'm having bitrate dropping and pixelation issues.

Also tried to log out and come back a bit later. But still, no solution. That is why I don't get it.

SoloDesire
10-09-2014, 10:53 AM
My traffic is horrible today. Been seeing some glitches on the customers end (getting disconnected during conversations, constant in and out trying to connect, trying to go private but unable, showing as an exit but no enter in private). I've been on the first page all day but still only getting traffic in my room very slowly, most just leave without saying a word. Monday and Wednesday were great for me...Tuesday and today not so much. I'm struggling today and bored out of my mind :(

39288

Tigrillo
10-09-2014, 11:04 AM
I have a delay of seriously, more than a minute. is this a glitch or is there anything I can improve on the encoder to improve this? should switching out of the encoder help any?

ZafinaX
10-09-2014, 01:51 PM
I have a delay of seriously, more than a minute. is this a glitch or is there anything I can improve on the encoder to improve this? should switching out of the encoder help any?

How long have you been on? Sometimes when I stream for more than around 3-4-ish hours, I gotta restart my laptop cause it tens to delay in my streaming. Maybe try that?

temptingmodel
10-10-2014, 09:03 AM
I have disconnected twice today :(

Sunnylexie
10-10-2014, 09:21 AM
HEy, has anyone had this glitch? YOu click on the customer to chat with him in private mode and can't see your own messages or what he is typing to you displayed until you go out of the private mode or he logs off.

P.S. MY SHift button is broken and it makes my typing look like I"m a HOmestuck character.

beauvoir
10-10-2014, 03:01 PM
So, I need to email SM to make sure that my feed picture is the picture I uploaded and not the live feed from my cam, AND email them for the break button.

I have that right?

What's the best email?

Also, who is Liz and do I need to ask her?

JustaTease
10-10-2014, 03:25 PM
So, I need to email SM to make sure that my feed picture is the picture I uploaded and not the live feed from my cam, AND email them for the break button.

I have that right?

What's the best email?

Also, who is Liz and do I need to ask her?

I e-mailed support through https://streamatemodels.com/contact/ and just requested for my Biopic to be "standstill" (to keep it from capturing images from your livefeed) and I also requested for the break button. However, the first time I requested for the break button, they told me my account didn't qualify. I emailed politely and asked what will qualify me to have a PAUSE/BREAK button, but support emailed back and apologized for the confusion and gave it to me. Yay! They're easy to work with, just be polite and patient!

beauvoir
10-10-2014, 03:28 PM
Thank you.

Also, can someone check my feed? I have guys popping in and out all night and not a single one has stayed for more than a minute. Is it me or a glitch?

x

JustaTease
10-10-2014, 03:32 PM
Right now it shows you as offline... It could be just the guys popping in and out as usual... Try to catch their attention before they jet out and see if you get a response.

badcompany
10-10-2014, 09:35 PM
And sooooooooo...........glitches galore for me tonight :( 6 customers complaining about my cam lagging so far and hardly any traffic either. I'm on the front page and my encoder is fine. It's on SM's end and even the customers are complaining about the site. SAD. Last night no lag but my phone option was down which wasnt a big deal but it's becoming so non-dependable camming on here lately. Well, maybe I'll make another 50 bucks tonight.........hopefully

lollydollie
10-10-2014, 10:15 PM
Quick question ; if I'm doing a 5 minute gold show, and a guy leaves like 2 minutes in, do I still get his pledge??

Glamourmilf
10-10-2014, 10:23 PM
^^ Yes You do, as long as your show is completed, without it disconnecting.

Issabelle
10-10-2014, 10:48 PM
Quick glitch update--check your audio ladies. The first time I tried to get on tonight on both of my shifts, my audio was missing. Stream was good, lips were moving, no sound.

SarahTime
10-11-2014, 12:34 AM
Awesome glitch free night here! :D

SimoneGray
10-11-2014, 12:57 AM
Streamate....why!? You are shocking tonight. Boo.

Also, on a side note, if you ladies are finding yourselves disconnected from exclusive's, just log out and log back in again. It happened to me and then I did that and it was sorted. Its super annoying though.

DoctorChloe
10-11-2014, 02:07 PM
I am having HUGE problems with my georestriction with streamate. It never really worked, some people in my city could find me, others couldnt, sometimes i would get guys who lived a mile or two away from me in chat.
SO i removed the georestriction which was previously set to certain cities with the intention of just setting it to the whole of the UK and hopefully getting around the problem. Only issue now is the settings wont allow me to set up any kind of UK or city in the UK georestriction.

Ive contacted SM about it 3 times now, and this problem has been happening for about a month. Ive had to stop camming on there altogether now.

Anyone have any ideas how i can get this resolved? Streamate just keep saying 'we're working on it and will contact you'. Maybe thats true but i feel like its BS.

Glamourmilf
10-11-2014, 02:38 PM
^^ Maybe e-mail [email protected]
I never e-mail sm directly, because it's the usual canned answer, like you got.

DoctorChloe
10-11-2014, 03:17 PM
thanks!!

AspiringCamGirl
10-11-2014, 05:50 PM
I just got tagged "Felix Black". Whatever does THAT mean?!? I clicked the tag and a lot of other models have that tag, too....it's kinda freaking me out!

Snowy0Star
10-11-2014, 05:57 PM
I just got tagged "Felix Black". Whatever does THAT mean?!? I clicked the tag and a lot of other models have that tag, too....it's kinda freaking me out!

some guys like to troll and tag ppl with silly stuff. im a bbw and got tagged with sexy 6 pack abs and i leave it on there for the LOLz

justanothercamgirl
10-11-2014, 06:01 PM
I just got tagged "Felix Black". Whatever does THAT mean?!? I clicked the tag and a lot of other models have that tag, too....it's kinda freaking me out!

I am just guessing but it could just be the name of a custie marking the girls he has visited like he thinks he is fucking Napoleon. ;)

hyori
10-11-2014, 07:32 PM
^^ Agreed, he can't get it in real life so he marks his virtual, paid for "conquests" with tags.

smaddy
10-11-2014, 07:53 PM
Mercury is in retrograde this month which means a lot of technical issues! Going to try to plug through it...

AspiringCamGirl
10-12-2014, 05:28 AM
Hehe, I love the theories, I think you are right about tagging girls like they are Napoleon! I don't know why I let it freak me out so much!

I never really had a problem with tech issues, but I am kind of annoyed that my encoder kept blinking today. I thought it was my lighting so I changed that, but then I realized I forgot to plug in my ethernet cord, Once I plugged that in, the issue stopped.

However, I'm annoyed because I am in the middle of renovations, and I will be staying at a family member's house for a week or so. It's especially frustrating because my daughter is with her father that week too and I could be working that whole week! I really wish that Streamate was more of a portable job.....but it really is not because it really is quite rare that houses and hotels that aren't cam girls or total network gamer geeks have readily available high speed upload internet with an ethernet cord and proper lighting! :(

Mysti Syre
10-12-2014, 08:24 AM
Bates Motel says:
Would you like A Smoking Room, Non-Smoking Room, Pet Room, Cam Model Room or our one discounted Shower Room?

Glamourmilf
10-12-2014, 09:23 AM
As mentioned, Mercury is in Retrograde until November. I started a thread in the LOA group.
Interesting how the 'chat' feature on sw went down last week at the start of retrograde. "do do do do":-\

justanothercamgirl
10-12-2014, 10:50 AM
As mentioned, Mercury is in Retrograde until November. I started a thread in the LOA group.
Interesting how the 'chat' feature on sw went down last week at the start of retrograde. "do do do do":-\

As far as I can tell, chat had been having some major issues for a while. In my personal opinion, whether Mercury was involved or not -- it was just a matter of time. :D

PrincessLavender
10-12-2014, 02:44 PM
Speaking of glitches... Ladies, be careful when you go on "break" or "pause" your stream. I hit my break button today and was checking out my feed luckily, at the same time. Even though I had hit my break button, there I was sitting in free chat for all to see!!! I rechecked, and sure enough on my end it was showing me on break but on the customer side I was live! It hasn't done it since, but that's scary as shit.


I was on break one day (camera always gets pointed to the ceiling, just in case) and all of sudden I hear the sound of someone leaving private. It was one of those where it doesn't show them log in but it shows the, logging off. It was definitely weird.

beauvoir
10-13-2014, 07:21 AM
I am really stuck and I would love some help.

The encoder is great for upping my placement and getting my room busy, but the quality of my picture is shocking. I have no idea what any of the settings, bit rate, frame rate and all that.. I don't know what they mean? What should they be set as? I have no idea. I just know that the quality through the encoder is shocking and I don't know how to change it.

Please help!

x

Issabelle
10-13-2014, 08:03 AM
I am really stuck and I would love some help.

The encoder is great for upping my placement and getting my room busy, but the quality of my picture is shocking. I have no idea what any of the settings, bit rate, frame rate and all that.. I don't know what they mean? What should they be set as? I have no idea. I just know that the quality through the encoder is shocking and I don't know how to change it.

Please help!

x

Are you using the settings that SM recommends in the HD encoder manual? I can use the 'recommended' settings on my laptop, but only 'medium' on my desktop. The image degrades to utter shit if I go to 'recommended' on the desktop and looks like 97% as good as my laptop if I drop. Try that maybe? Also, check to see what the encoder output is--fps, bitrate, etc. Maybe screen shot us what you're saying so we can help more directly too. :) Good luck!

beauvoir
10-13-2014, 03:01 PM
39318

Issabelle
10-13-2014, 03:13 PM
Oh my beauvoir! All sorts of funny business there by the looks of it. First of all, go here and download the recommended settings. Those are what you want to use. If the image is still crap, download medium and try that, then low. If your computer is able to handle it, recommended is the best. That page gives step by step instructions straight from SM. http://streamatehelp.com/interested-in-streaming-in-hd/

For perspective, here's my set up, based on the 'recommended settings':
39319

P.S. My audio settings are a bit different from the recommended settings SM uses. I've tweaked them to my personal room/camera microphone. Start with the recommended settings and play as you need to after. :)

beauvoir
10-13-2014, 03:14 PM
OK ignore me

I downloaded and changed it to the recommended settings but now I have a widescreen like this!

What? How do I change it? It's weird. 39320

AngelMari
10-13-2014, 03:16 PM
39318

Format: H.264
Frame Rate: 29.97
Input size: 864x480
Bit rate I fiddled with but try 1200 or higher

You should prob fiddle with the bit rate on the audio as well mines set at 56K with no delays

AngelMari
10-13-2014, 03:17 PM
OK ignore me

I downloaded and changed it to the recommended settings but now I have a widescreen like this!

What? How do I change it? It's weird. 39320

Now you're streaming in HD...its a good thing!!

Issabelle
10-13-2014, 03:37 PM
OK ignore me

I downloaded and changed it to the recommended settings but now I have a widescreen like this!

That is because you just jumped from pixels of 320x240 to 864x480 (big increase in image size). The 100% over the top of the picture? Drop that to like 50% zoom and the pic will be smaller in the encoder. SM resizes the image to the optimum size for the page when you're streaming. The encoder shows you what it's actually putting out. :)

beauvoir
10-13-2014, 03:46 PM
Thank you girls x