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JessRyan
07-23-2015, 07:42 AM
True. I had been reading the last couple weeks of how slow it's been. Yesterday was the first day I noticed. It was terrible. But I stayed on as long as I could, kept a smile on my face and the last hour was saved by a friendly generous new guy. Made my shift end happily. ;-) Just keep swimming Just keep swimmin! Swimming swimming...what do you do? And sing it like Dory too.

PrincessfromHell
07-23-2015, 07:57 AM
I have got brand new i7 to stream on many sites and SM included. But I dont use the encoder because I stream Imdead/SM, I cant rely on one. My speed is like 50 smth, it is very good. My ranking oh well poor/average. Idk what else they want. and I checked my video feed, it is wtf I am kinda yellow fellow...why? I have better vid feed on Imlive and they dont have such high tech requirments at all.
Anyways I cant tolerate SM often with their non stop free chat, I just caaaaant, while indy is doing great for me I will stay away for the better.


Honestly, it's just all about keeping up with the demands. I know it sucks, especially if you're in a rural area, or a country/place with the worst net cap ever or can't really afford an i7+ but it is what it is. If you wanna keep up with the big dogs you have to have the right equipment for the job or get left on page 5 somewhere.

As for that survey I completed it and in the suggestions box I told them that we need both a 24 hour model support phone line and a 24 hour model support online chat support (instant/IM) like the customers have. They come to the site for us, not SM. I understand that SM brought them to the site but not without content from us so they need to step up their game if they want us to step up our pussies and equipment. Makes no damn sense.

beauvoir
07-23-2015, 01:09 PM
My feed is choppy and crappy. I can't use the encoder as I splitcam, but it's never been a hinderance to my earnings. But their requirements mean that what works on other sites, isnt working. Blah.

Chayenne
07-23-2015, 03:30 PM
Very good advice!!

Kimber Knight
07-23-2015, 05:25 PM
Wow! SM sucked tonight. Made $8.43 in 90 mins. Lots of guys popping in/out... but no takers. The little I made was from regulars that told me they "couldn't stay" but wanted to say "hello" ... and they threw me Gold.

Add to that I've developed a nasty migraine --- I logged off.

*sigh

Girly_Girl
07-23-2015, 07:28 PM
Where do we find the rules for sm? Are foreign or unusual objects against the rules?

TM1975
07-23-2015, 08:03 PM
Did they change something with the block sessions? I just had a guy who bought a block and left after a few minutes and I didn't get the payment for the whole block like I normally have in the past... Just thought it was kind of strange. :/

scarlettbelle
07-23-2015, 09:35 PM
Oh man, it's ridiculously bad tonight. Lots of lagging, people getting kicked out of shows, block sessions not starting...oy vey. Hopefully this is just some growing pains with the new streaming stuff going into effect and everything will smooth back out soon. Hope everyone's having a good night regardless!

EllieGold
07-23-2015, 09:39 PM
I have been told by 5 custies today I am frozen. I don't see it on my end. They say I'm lagging, my audio is weird and off. My placement is all over the place. Page 1, Page 2, Page 4, Page 6, Page 1001, Page 10293, Who knows? It's seriously weird tonight.

scarlettbelle
07-23-2015, 09:44 PM
I've had multiple trusted regs tell me that there are glitches allllll over the site. Apparently everyone is having lagging issues today. It'll get better! I'm just glad I worked a ton earlier in the week. I'd be screwed right now if I'd procrastinated. Currently making HALF my usual hourly average. ugghh

Edit: And confirmed on my own that there are lagging issues affecting just about everyone, but it's not constant. It gets better for a few minutes, then goes into slow mo or freezes completely for a few seconds at a time. Annoying, but not impossible to watch. There are still guys willing to pay for it, so I'm gonna keep on truckin'.

EllieGold
07-23-2015, 10:06 PM
I am getting traffic in waves tonight. Super quiet, then slammed and people in/out of privates then dead again. It's not usually this inconsistent. I'm sticking it out through the night through.

KatM
07-24-2015, 04:41 AM
*Exclusives not going thru
*Block sessions not going thru
*Freezing, lagging, encoder getting stuck
*people cant see large video stream, they need to re-size window to full screen to see the large picture & even then it's not always working
*mobile users have huge problems getting in/ staying connected

These are the 'symptoms' i experienced tonite. Same like Belle said, must be the 'labor of new born SM" lol.
Anyone knows when the new streaming option 'comes to life'?

BustyVixen
07-24-2015, 04:49 AM
I love this forum because now I know it isn't just me. The past 2 days have been slow and also just weird. I'm a first row girl and for the first time ever in 5 years, I had times without anyone in my room or just one or two people. And I was in the number one spot! Someone told me I was frozen and someone else said they couldn't even see my camera feed. But it looked normal when I checked it. Yesterday my hourly average was about half of what I normally do. So obviously the site is having probs. keep sticking it out ladies, it always gets better!!

KatM
07-24-2015, 05:10 AM
^^^ Oh, also, people who dont get a camera feed at all, they see black screen, one guy entered & left 3-4 times before getting to see my feed in free chat.
Now this will be a huge challenge for people with slow systems/connection to see us in the new to come true HD video & they wont even know why they cant see us sad lol.

Also, if they pay different commission to models streaming in true HD, will they increase for us international models the percent from 30% to more too?! Cause just now it hurts to get 30% instead of 35% how much 'western girls' get but if i stream in true HD & i still get same percent then well.... i dont know......

PhatGirlDynomite!!!
07-24-2015, 05:24 AM
Honestly I thought the "new" HD settings were already the standard? I thought they said 1280x720 16:9 aspect ratio was favored for widescreen a few years ago? I dunno. Maybe now this is the final straw to be up to date.

PhatGirlDynomite!!!
07-24-2015, 05:26 AM
And yes Im having all of the issues above. Its even affecting the other sites Im splitting with when SM goes shady.

KatM
07-24-2015, 05:48 AM
Honestly I thought the "new" HD settings were already the standard? I thought they said 1280x720 16:9 aspect ratio was favored for widescreen a few years ago? I dunno. Maybe now this is the final straw to be up to date.

NO, the resolution was never a requirement, to stream in HD u needed to use the encoder with at least 640x360 resolution or stream without the encoder at all and pick one of the streaming options available there, of course u could go higher but was not mandatory, NOW IT WILL BE mandatory to stream in that exact resolution which is pretty system/connection resource consuming for many models.

JessRyan
07-24-2015, 06:51 AM
Where do we find the rules for sm? Are foreign or unusual objects against the rules?


http://www.streamatemodels.com/documents/en/performer-manual.pdf


the Code of Conduct is a link located right on your dashboard where you click "Start Your Show"

beauvoir
07-24-2015, 08:06 AM
So many glitches. I am lagging, chopping and freezing. It's definately not my end as SM has been fine till now and all my other sites are crystal clear. What the fuck?

IvyAdams
07-24-2015, 08:22 AM
Lots of glitches this morning on my end 2... cam freezing, kicking people out- but ppl still wanted to spend their money regardless... thank god.

Girly_Girl
07-24-2015, 08:30 AM
I had a guy that took me pvt and then right before he left, he told me that my cam froze but he actually came back again! I just changed my settings in the encoder the other day since getting my new cam. I was beginning to think that it might have something to do with me changing the settings. Glad to know that its not just me having problems ;( I also noticed that guys would come into my room say hi and then disappear really quick and them keep trying to come back. Even had one guy say that he was having problems staying in the room ;( This sucks cause of all times cause I have new model status since I changed to daily pay and I really need the money!!!

LaylaLovely
07-24-2015, 08:43 AM
Okay I know everyone says to use the encoder on the highest settings.. But yesterday at the end of my shift I switched to the lowest settings and I finally started getting privates on sm. I'm going to try it again today and see if it works again or if it was just a coincidence .btw I have regs hoping in and out all day..until I switched then they magically took me pvt

Girly_Girl
07-24-2015, 09:06 AM
Okay I know everyone says to use the encoder on the highest settings.. But yesterday at the end of my shift I switched to the lowest settings and I finally started getting privates on sm. I'm going to try it again today and see if it works again or if it was just a coincidence .btw I have regs hoping in and out all day..until I switched then they magically took me pvt

I may try that as well too. I had 8 pvt's last night and all of them ranging from 1 - 2 minutes. None of them longer than 2 minutes which is unusual to have that many. Anybody else noticing their pvt's a lot shorter? I am just wondering if its because they are going pvt and having trouble seeing my cam?

scarlettbelle
07-24-2015, 09:53 AM
^^^ Yes, that's definitely happening. If they keep trying, they'll be able to see you. The glitches aren't *constant* but they're bad enough that it's discouraging a lot of guys from trying. I straight up told everyone that the site was having some glitches and to keep trying to connect if they had trouble. And I encouraged them to contact support. This shit needs to be fixed ASAP and I'm sure they'll be more likely to listen to complaints from customers rather than models.

SuperPookie
07-24-2015, 09:54 AM
NO, the resolution was never a requirement, to stream in HD u needed to use the encoder with at least 640x360 resolution or stream without the encoder at all and pick one of the streaming options available there, of course u could go higher but was not mandatory, NOW IT WILL BE mandatory to stream in that exact resolution which is pretty system/connection resource consuming for many models. I didn't realize that it was going to be mandatory,only a reccomended option like the encoder was before. That sucks because I'm about 95 % sure my internet won't handle it so I guess I better start signing up at other sites.

beauvoir
07-24-2015, 10:13 AM
Keeps kicking boys out of paid. Is there an address I can email them on?

scarlettbelle
07-24-2015, 10:13 AM
It's not mandatory. It will affect your placement though. From support's message (emphasis mine): Because of this, HD720 will become the preferred streaming quality on Streamate.

When it launches, HD720 will have the same placement bonus as the current HD settings. A week or two after the settings are released, we will adjust how placement works; the HD720 performers will have the highest bonus, and performers using the current HD settings will be right behind them. Remember that video quality is just one of the many factors that affect placement.

I remember everything going to hell like this waaaay back in 2013 when they adjusted placement due to the new widescreen settings. Everything will settle back down eventually. :)

KatM
07-24-2015, 10:36 AM
I didn't realize that it was going to be mandatory,only a reccomended option like the encoder was before. That sucks because I'm about 95 % sure my internet won't handle it so I guess I better start signing up at other sites.

What i meant is, that exact resolution was never a mandatory thing, that's what PhatGirlDynomite asked about above, yes they wanted high resolution, encoder, wide screen in order to have the HD logo near ur picture in mode's list & they calculated placement according to this.
The difference is NOW, they want this exact image size (resolution) in order to give us the higher placement, specific icon on our profile picture in mode's list & the highest earning bonus.

This does not mean at all u cant continue working on SM if u dont meet these requirements, just that u'll be listed below the models who DO meet these requirements & are paid a higher percent. I assume u got the email from SM support in ur model account that explains it all or u maybe a studio girl & ur studio gets the email?!

euro_princess
07-24-2015, 10:50 AM
What i meant is, that exact resolution was never a mandatory thing, that's what PhatGirlDynomite asked about above, yes they wanted high resolution, encoder, wide screen in order to have the HD logo near ur picture in mode's list & they calculated placement according to this.
The difference is NOW, they want this exact image size (resolution) in order to give us the higher placement, specific icon on our profile picture in mode's list & the highest earning bonus.

This does not mean at all u cant continue working on SM if u dont meet these requirements, just that u'll be listed below the models who DO meet these requirements & are paid a higher percent. I assume u got the email from SM support in ur model account that explains it all or u maybe a studio girl & ur studio gets the email?!


Read again the message from SM. Says bonus as a placement, not bonus in money.

KatM
07-24-2015, 10:58 AM
^^^ My bad, i understood at the 1st read they also talking about a monetary bonus even they never mentioned money, it was only about placement bonus, i dont know why i read it like this, maybe because the way it is phrased & because i wished a higher percent & am not happy with the one i get now aka 30%?
My brain created the image of a monetary bonus included for the new streaming quality oooppps..... sorry, i take that back, it's just about placement bonus then, it was too good to be true ;)
Ty for making me aware of my error ;)

euro_princess
07-24-2015, 11:25 AM
I know how it feels, I am eastern european. First when I saw in your message I was like: "Omg, more money? Yeees, please *puppy eyes*". Then I went and checked the message and got my heart broken. </3

sexkitten_666
07-24-2015, 11:56 AM
Streamate could at least warn us when they're doing updates so we know when the site might be down, and can plan accordingly. This glitching is getting annoying. Still love the site, but come on! They're like light years behind sometimes lol Makes no sense with all the money we make them >_>

brittany_bitch
07-24-2015, 07:04 PM
where do we change the resolution to 720 at lol

adris
07-24-2015, 08:50 PM
where do we change the resolution to 720 at lol

In encoder settings lol .Input /output set to 1280x720.You will need to set a higher bitrate too.

Cutie101
07-24-2015, 08:54 PM
Higher bitrate?
How high?
Where do I find what I actually have to do to change the settings to 720?

scarlettbelle
07-24-2015, 09:08 PM
They haven't actually released the new settings yet, so you don't have to worry about doing it right now (unless you really want to try it out ahead of time). Just keep an eye out for the email from support soon.

adris
07-24-2015, 09:34 PM
Higher bitrate?
How high?
Where do I find what I actually have to do to change the settings to 720?

What scarlett said.But if you want to try ,in encoder settings only change input /output to 1280x720,bitrate 2000 or 2500.I have these settings for a while now and customers like it more than 864x480 that I used a couple of months ago,much better quality.

RamonaRamone
07-24-2015, 10:56 PM
In the last three days, I was already having all the issues mentioned in the last couple pages but tonight was particularly frustrating. I made an okay amount but I had 6 exclusive sessions glitch and cut out on me today after a couple minutes (that were going well and seemed like the show was gonna last a while). I just sent a group message to my exclusive customers apologizing for their shows getting ruined but group messages take a couple days to go through and honestly I'm so worried that guys who could've become good regs think I closed the show on them. :( Not cool, SM. Is this actually because they're working out the new HD settings? Is there any info on why this is happening or when it'll be fixed, or are we pretty much just waiting to hear from support (I emailed them after I got off cam)?

scarlettbelle
07-24-2015, 11:45 PM
I wouldn't worry too much about it. Most of them visit multiple models per day, and it's pretty obvious that everyone has been having issues lately. Tonight seems to be better than yesterday as far as glitches go, but I think the massive issues last night drove off a lot of traffic. They always come back though! Tomorrow is another day. :)

beauvoir
07-25-2015, 12:09 AM
Hey.

Sorry to be annoying and I know it's been asked before but what settings work best on the encoder? I just used it for the first time in ages and my streaming has smoothed out but I odn tknow what settings are best. Should I just use default?

adris
07-25-2015, 01:44 AM
Hey.

Sorry to be annoying and I know it's been asked before but what settings work best on the encoder? I just used it for the first time in ages and my streaming has smoothed out but I odn tknow what settings are best. Should I just use default?

Depends on your computer specs and upload speed.You know you can dowload settings from sm,try them all.I wouldnt go with higher unless you have an i5 or i7 computer and a good upload.

MyRealNameIsWeird
07-25-2015, 07:00 AM
Just started SM trial. Query: I have two chat boxes, Paid and Guest. A guy in Paid was saying I should be stripping, but I'm pretty sure I was still broadcasting to Guest chat at the same time. Confused as fuck by the layout. Help?

hyori
07-25-2015, 07:05 AM
Just started SM trial. Query: I have two chat boxes, Paid and Guest. A guy in Paid was saying I should be stripping, but I'm pretty sure I was still broadcasting to Guest chat at the same time. Confused as fuck by the layout. Help?

It will go "ping" and the top half of your screen will open half way down the screen and you will see your guy or guys who are now paying premium per minute. You can also see your free chat and the guys still in there in premium. They do not see you or hear you if they are in free chat. In exclusive, the entire paid chat area opens up and you no longer see the free chat area.

Congrats on your first custie!

MyRealNameIsWeird
07-25-2015, 07:10 AM
It will go "ping" and the top half of your screen will open half way down the screen and you will see your guy or guys who are now paying premium per minute. You can also see your free chat and the guys still in there in premium. They do not see you or hear you if they are in free chat. In exclusive, the entire paid chat area opens up and you no longer see the free chat area.

Congrats on your first custie!

Thanks so much! This one guy kept moving from paid into free and I wasn't sure what he could or couldn't see while I was with the main customer. So confusing! Didn't want to get banned. :p

PhatGirlDynomite!!!
07-25-2015, 07:38 AM
Thanks so much! This one guy kept moving from paid into free and I wasn't sure what he could or couldn't see while I was with the main customer. So confusing! Didn't want to get banned. :p

Next time this happens BAN that fucker.

PhatGirlDynomite!!!
07-25-2015, 07:42 AM
Thanks so much! This one guy kept moving from paid into free and I wasn't sure what he could or couldn't see while I was with the main customer. So confusing! Didn't want to get banned. :p

I sent you a pm

MyRealNameIsWeird
07-25-2015, 07:48 AM
It will go "ping" and the top half of your screen will open half way down the screen and you will see your guy or guys who are now paying premium per minute. You can also see your free chat and the guys still in there in premium. They do not see you or hear you if they are in free chat. In exclusive, the entire paid chat area opens up and you no longer see the free chat area.

Congrats on your first custie!

Update: it's looking good so far. Got a guy who will be coming back as we actually got along and out fetishes matched up. Love first time luck. :) Thanks for the advice.


Next time this happens BAN that fucker.

Duly noted, he will be banned!

Girly_Girl
07-25-2015, 09:56 AM
Just curious....do yall offer phone in exclusive and premium or exclusive only?

hyori
07-25-2015, 11:21 AM
Just curious....do yall offer phone in exclusive and premium or exclusive only?

I offer phone only in exclusive. It seems to sell my exclusive much better.

There are pluses and minuses with offering phone in both but I figure it's better in exclusive only because your attention will be on just the one guy and it's pretty hard to do that in premium while you are talking to the one guy on the phone while trying to appease all the other guys in your premium chat.

SweetSienna
07-25-2015, 12:52 PM
Would be interested to know that too x
Actually Naked.com is pretty similar. Their traffic isn't as good but there is a lot less competition and their model support is STELLAR. They always help me super quick with any question I have and are always asking for model feedback so they can make improvements. I feel like they really care about their models on that site. The set up is a bit ghetto and 90's ish but who cares.