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fiatdc
08-17-2015, 04:14 PM
Is it just me, or has sm completely died now? I can't stream and can't even connect to streamate.com or streamatemodels.com

ETA: it's back up for me now, but for a while nothing related to sm was working, but other sites were ok, so it wasn't a problem my end... what's going on tonight????

seicento
08-17-2015, 04:54 PM
For the most-part, things on Streamate are stable but not perfect as of yet. We are encouraging performers to continue to promptly report any new issues that they encounter: Support has been routing all issues accordingly as they are received. Thank you all again for your infinite patience.

I`ve been having issues too,I`ve been in private for 9 mins and then disconected with the same error the other girls mentioned in here ,when looking at my earnings I see the guy actually left after 3 mins. I`ve been riding a dildo for the rest of minutes in this infernal heat but I`won`t even bother to contact support because I know what I will be told.
Also I think customers should be told about issues the site is having and not have their connection/system blamed.Here is a part of a chat one of my customers had with sm cs :

customer:Hi, is the site having issues currently?
Jack: Hello, the site is fine, but I'll check your account now
customer:i've been getting random issues all evening
customer:i've taken some screenshots
Jack: Your account is in good condition right now. Please make sure your cache/cookies are clear and your java/flash are up to date and perhaps try a different browser.
customer:it's told me a few times that i've watching multiple streams, however i only have one tab open and am only in one room
Jack: Ok please clear cookies/cache on your browser
Jack: Perhaps there is a problem there
customer:i've tried from a different pc in a different location and am getting the same issues
Jack: Please clear cookies/cache , maybe restart your system
customer:i have cleared cache, restarted pc and router
Jack: Ok well the site and your account are operating normally here
Jack: So if you believe it's none of those issues then I'm not sure what else it could be related to your systems/devices

Maybe hire someone who can do their job better.Just saying.

pippapippa
08-17-2015, 05:11 PM
^^ It's definitely glitching for me right now. Pretty badly. Placement was completely fucked a few minutes ago. I had a glitch free morning and was really hoping to put in some hours tonight.

kiki399
08-17-2015, 06:51 PM
Another issue I have also been hearing from guys, is about my audio. This is odd they will tell me I hear your music perfectly but your audio, meaning when I speak to them, keeps cutting in and out, yet my music which is on a bluetooth speaker across the room, no problems...WTF! However it could be the customer, but I doubt it. I was online and every issue you girls have mentioned had the same problems. I didnt get anyone wanting phone, so for now I wont even offer it, until things are straightened out. I worked the site earlier today, and it was a complete trainwreck! Just wondering if audio is another issue.

Kitcatt
08-17-2015, 07:06 PM
Rejected an unnannounced exclusive and the room froze...and the number of models dropped to 800, sigh....

audritwo
08-17-2015, 07:10 PM
Half tempted to send this to support, but I'm gonna crop out my face.

http://i.imgur.com/JiDqrzn.jpg


My placement will drop, and if I'm patient enough, I will get kicked off.

Prussia
08-17-2015, 07:10 PM
My room the past 20 minutes I've been streaming. http://i58.tinypic.com/2v8pw6d.jpg

Also, I can't kick guys out, nor is anyone responding. And I know that they can hear me because a regular sent me a DM saying that the chat is fucked.

Ummm why did I bother wasting my makeup for tonight again?

http://i.imgur.com/UKrz64P.gif

Kitcatt
08-17-2015, 07:18 PM
Yep, my room freezes after about 3 minutes in free chat and when I come back online it lists me at the bottom of the page. Fun.

audritwo
08-17-2015, 07:25 PM
I tried report it a week ago, because it was happening at my house and 3 friends. Told them that I was able to recreate my chat room lagging out on three seperate locations with gamer pcs. Told them it wasnt my computer, then they asked for specs. It's like WHAT THE FUCK


IF I'M ABLE TO RECREATE IT, IT'S NOT MY COMPUTER! FUCKING IT 101.

Prussia
08-17-2015, 07:33 PM
I just wanted to say thanks to all the ladies that have been posting the past week. It's really awesome, as frustrating as this situation is, to know you're not crazy as SM "support" can make you feel with their useless replies when this site is not working. It's like if we are going to have this happen, it's nice to have each other working together to try to get through it. /sappy :highfive:

Bella28
08-17-2015, 07:41 PM
I agree!

Kitcatt
08-17-2015, 07:44 PM
Well my room just froze during an exclusive. I can't work like this, calling it a night. HOW am I supposed to give a show if I don't know if the person is even still there???? Jesus FUCKING Christ! All I need is to 1. Get a bad rating 2. Get dumped back naked into free chat or 3. Be disconnected and fucking myself silly to an empty room -_-

Bella28
08-17-2015, 07:48 PM
The SAME Exact thing happened to me and I logged on got on cams.com I can't pay bills like that!

SadieTaylor
08-17-2015, 07:51 PM
Oh man, this IS bad! Getting booted every excl and prvt!

audritwo
08-17-2015, 07:52 PM
I actually stopped reporting because I can't deal with the auto messages. It's very frustrating. I hope Vanessa is reporting the issues we are having from what we post. Because I can't even.



Also I don't have a screen shot of this because I was like wtf. I tried blocking a 30 sec peeper. It didn't pop up... until 13 minutes later, when a reg tried taking me to exclusive. The block box popped up instead of the exclusive alert. Until I got through the spam block boxes because I clicked on it 6 times. Thank god my reg came back, because I almost lost my shit.

RaineyLane
08-17-2015, 08:17 PM
Ugh! I was getting ready to cam but maybe I should go tot the spa instead...

EllieGold
08-17-2015, 08:18 PM
I'm having major issues tonight. I can't for the life of me stay connected!!! I have been getting booted over and over. There is only 700 models online right now. Low amount?

Bella28
08-17-2015, 08:19 PM
yep that's not normal. It is normally over 1k

EllieGold
08-17-2015, 08:22 PM
now there is 1100 models... something is seriously up.

Cutie101
08-17-2015, 08:23 PM
^^^
I tried to kick someone out too and I the box didn't pot out..I thought it's only me

EllieGold
08-17-2015, 08:24 PM
I actually stopped reporting because I can't deal with the auto messages. It's very frustrating. I hope Vanessa is reporting the issues we are having from what we post. Because I can't even.



Also I don't have a screen shot of this because I was like wtf. I tried blocking a 30 sec peeper. It didn't pop up... until 13 minutes later, when a reg tried taking me to exclusive. The block box popped up instead of the exclusive alert. Until I got through the spam block boxes because I clicked on it 6 times. Thank god my reg came back, because I almost lost my shit.

Audri I'm having a similar issue. I can't seem to block anybody today or boot. Like i press the button but nothing happens.

Cutie101
08-17-2015, 08:25 PM
^^^
I tried to kick someone out too and I the box didn't pot out..I thought it's only me

SadieTaylor
08-17-2015, 08:28 PM
I'm showing 1200 on now and it sucks. People keep coming and leaving and the few that can stay just stare at me.

EllieGold
08-17-2015, 08:30 PM
Ok glad I was not alone. I thought it was me somehow. I am glad I made something even thought it's been kinda bad tonight. I have to say in 3 years this is the worst I've seen it. But maybe I just experienced my first severely glitchy night.

audritwo
08-17-2015, 08:33 PM
Yeah this is terrible. I'm like what the fuck is going on? Did someone break something when they were trying to implement the 720hd settings? I somehow managed to make $300. I'm gonna spend time with my hubby and get a back rub. Fuck this noise.



GODSPEED LADIES! GODSPEED!

EllieGold
08-17-2015, 08:35 PM
I am scared to do gold shows tonight with getting them started and not getting one going.... So i think i will hold off. I just got disconnected again! Arghhhh... please please please not tonight.

audritwo
08-17-2015, 08:39 PM
I am scared to do gold shows tonight with getting them started and not getting one going.... So i think i will hold off. I just got disconnected again! Arghhhh... please please please not tonight.

Set your show timers short. If it disconnects during the show with the "Site error" Contact Liz for reimbursement

shysara79
08-17-2015, 08:51 PM
I worry that with so many tech issues, that the guys will get just as fed up as we are and will all start saying F it and moving on to other sites that are glitch free most of the time. Its a tad ridiculous.....

EllieGold
08-17-2015, 09:07 PM
i got disconnected before a regular of mine could start a show. Now I am finally back online and feeling so sad!!! Its taking me forever to connect. But wait ladies. Isnt it just all of us having the issues each rather than a site as a whole? Seems so odd you know.. because we're all having the same issues! *sarcasm*

laurielegs
08-17-2015, 09:15 PM
I can't make a dime on sm today, ugh! Keep getting disconnected, giving up for the night.

SadieTaylor
08-17-2015, 09:46 PM
I called it a night. Now all the cam are freezing and blank.

Kitcatt
08-17-2015, 10:04 PM
http://m.xbiz.com/news_piece.php?id=195426 .....could this be part of the problem?

DeepThoughts
08-17-2015, 10:05 PM
Yeah this is terrible. I'm like what the fuck is going on? Did someone break something when they were trying to implement the 720hd settings? I somehow managed to make $300. I'm gonna spend time with my hubby and get a back rub. Fuck this noise.



GODSPEED LADIES! GODSPEED!

I was wondering this same thing! But now Im wondering if its not because of the whole change to how customers view us according to their IP. I was thinking if they had to change the algorithm for how placement is set for all the world but still keep the US/UK/CAN/AUS as their main page it might have caused all this. Its just that they have changed the settings for the encoder before and it didnt cause a site shut down across the board like it is now!

Or perhaps a flying monkey shit on one of their main frames...............just saying.

scarlettbelle
08-17-2015, 10:17 PM
Officially making half of my usual average...but something is better than nothing. :/

PhatGirlDynomite!!!
08-17-2015, 10:28 PM
http://m.xbiz.com/news_piece.php?id=195426 .....could this be part of the problem?

Someone here already let it slipped/announced that this is happening. But the new HD requirements are most like his idea

Sunnylexie
08-17-2015, 10:38 PM
http://m.xbiz.com/news_piece.php?id=195426 .....could this be part of the problem?

Oh no. I hope SM will never be like LJ. I HATE the way they treat their models and encourage freeloading and rating abuse.

MistressX
08-17-2015, 10:46 PM
Wow I am so glad it isnt just me. I was SO discouraged. But unlike a lot of you I dont have any other sites to fall back on. Lol somehow managed to make $300? Dang I cant even make that on a good day! But seriously.. They better fix this soon. I guess I should start signing up elsewhere :-/

xCamLovex
08-17-2015, 11:04 PM
Yes. Okay. Now I understand today's challenges.

Are you ready?

I was stuck in limbo for 20 minutes today. I thought I was in an extra long exc and feeling great, I noticed no one was talking to me...but whatever I kept going. I eventually get booted, and once I get back into free chat I check my earnings. 1 min 13 seconds. WHAT?! No possible way.

I was also constantly booted out of block sessions twice in half an hour.

Finally, after coming back from one of the best exc ever ALL MY SETTINGS ARE CHANGED AND IM NOT EVEN HD.

Just like the model above, did well today. If you had a room that was operable, you did well today. I left when my regulars couldnt even buy a block session or take me exclusive.

My ranking kept slipping behind after a while. Like waaayyyyy behind. The better I was technically doing, the worse my ranking became after the 3rd hour mark.

All the problems mentioned in previous posts I experienced today. SM Support needs to fix this. Customers dont wanna deal with this shit. They will take their money and erections elsewhere if they can't bust a nut without technical difficulties.

Sunnylexie
08-17-2015, 11:24 PM
Yes. Okay. Now I understand today's challenges.

Are you ready?

I was stuck in limbo for 20 minutes today. I thought I was in an extra long exc and feeling great, I noticed no one was talking to me...but whatever I kept going. I eventually get booted, and once I get back into free chat I check my earnings. 1 min 13 seconds. WHAT?! No possible way.

I was also constantly booted out of block sessions twice in half an hour.

Finally, after coming back from one of the best exc ever ALL MY SETTINGS ARE CHANGED AND IM NOT EVEN HD.

Just like the model above, did well today. If you had a room that was operable, you did well today. I left when my regulars couldnt even buy a block session or take me exclusive.

My ranking kept slipping behind after a while. Like waaayyyyy behind. The better I was technically doing, the worse my ranking became after the 3rd hour mark.

All the problems mentioned in previous posts I experienced today. SM Support needs to fix this. Customers dont wanna deal with this shit. They will take their money and erections elsewhere if they can't bust a nut without technical difficulties.


I'm having people booted out of pvts after like 10 seconds - in case they are lucky enough to get my video load in free chat. Really. I get up, say "hi" and boom they are gone.

UPD. Looks like Gold shows are the only thing working, at least for me. People seem unusually enthusiastic about them.

scarlettbelle
08-17-2015, 11:56 PM
Yes. Okay. Now I understand today's challenges.

Are you ready?

I was stuck in limbo for 20 minutes today. I thought I was in an extra long exc and feeling great, I noticed no one was talking to me...but whatever I kept going. I eventually get booted, and once I get back into free chat I check my earnings. 1 min 13 seconds. WHAT?! No possible way.

I was also constantly booted out of block sessions twice in half an hour.

Finally, after coming back from one of the best exc ever ALL MY SETTINGS ARE CHANGED AND IM NOT EVEN HD.

Just like the model above, did well today. If you had a room that was operable, you did well today. I left when my regulars couldnt even buy a block session or take me exclusive.

My ranking kept slipping behind after a while. Like waaayyyyy behind. The better I was technically doing, the worse my ranking became after the 3rd hour mark.

All the problems mentioned in previous posts I experienced today. SM Support needs to fix this. Customers dont wanna deal with this shit. They will take their money and erections elsewhere if they can't bust a nut without technical difficulties.

Something similar happened to me but I KNOW I wasn't in limbo because he had cam2cam on. I was in exclusive for at least 10 minutes but I was paid for less than 5. But I think I was somehow paid for it.

After the show was over I got a tip from the same customer with an alert message in my inbox...and then a few minutes later ANOTHER tip showed up in my earnings but I did NOT get another message. The total equaled approximately what I should have made so maybe that was their way of adjusting my earnings? So freaking weird.

Sunnylexie
08-18-2015, 12:25 AM
Has anyone else had this thing when a customer tips you, say, 10 or 5 gold but you are only getting 3/4 of it? Is it normal and if so, why does it happen?
42328
42329

belleoftheball2
08-18-2015, 12:32 AM
Has anyone else had this thing when a customer tips you, say, 10 or 5 gold but you are only getting 3/4 of it? Is it normal and if so, why does it happen?
42328
42329

They are tipping in their home currency and not in USD. There is a way for them to select how to buy in/tip you in the proper amount although I am unsure of the steps on the custie side of things. Don't be afraid to correct them so you aren't being shortchanged.

audritwo
08-18-2015, 12:45 AM
http://m.xbiz.com/news_piece.php?id=195426 .....could this be part of the problem?

I don't think they should have placement be placed on location. I understand they are trying to branch more out into the European market. But, when you look out on Alexia (http://www.alexa.com/siteinfo/streamate.com), you can see that majority of the sites traffic is western countries. US, Canada, UK. I think that would put the European models at a disadvantage for the time being. As in, they are missing out on the 40% of visitors on the site being from US. I know not entirely, since they can still be found, but you ladies are more likely to be overlooked if you are lower placement due to location.

In theory, I can understand why they did it. But if there isn't an European country (that isn't English speaking) is getting around the amount of traffic, I feel like you ladies will be getting the short end of the stick until it is balanced. If it gets balanced.

Also, what other changes maybe happening with this partnership? I'd like to know.

Kitcatt
08-18-2015, 12:50 AM
yessss, that's my concern

DeepThoughts
08-18-2015, 12:56 AM
I don't think they should have placement be placed on location. I understand they are trying to branch more out into the European market. But, when you look out on Alexia (http://www.alexa.com/siteinfo/streamate.com), you can see that majority of the sites traffic is western countries. US, Canada, UK. I think that would put the European models at a disadvantage for the time being. As in, they are missing out on the 40% of visitors on the site being from US. I know not entirely, since they can still be found, but you ladies are more likely to be overlooked if you are lower placement due to location.

In theory, I can understand why they did it. But if there isn't an European country (that isn't English speaking) is getting around the amount of traffic, I feel like you ladies will be getting the short end of the stick until it is balanced. If it gets balanced.

Also, what other changes maybe happening with this partnership? I'd like to know.

Its not quite like that though. Customers who are viewing from US/UK/CAN/AUS still see the home page just as it was and any European models are listed in there to according to their ranking. I am in Spain and when I log in with a Spain IP I see the European girls, Spanish and Italy listed first, myself included. When I log in using a VPN for america I see the first page models just like it was before the change listing the same US girls but I still appear on the first or second row among them just like I always did.

So actually its an advantage because if the site gets more European Customers (which I understand they are now aiming for) then I show up first on the European pages, However I also show up`in the first rows to the American clients as well.

Its seems confusing to explain this so I hope its clear.

audritwo
08-18-2015, 01:02 AM
Has anyone else had this thing when a customer tips you, say, 10 or 5 gold but you are only getting 3/4 of it? Is it normal and if so, why does it happen?
42328
42329

The fucking currency exchange is right in front of them too. It's just someone being horny and overlooking the fine print.

http://i.imgur.com/8q0ddZU.jpg

audritwo
08-18-2015, 01:31 AM
Its not quite like that though. Customers who are viewing from US/UK/CAN/AUS still see the home page just as it was and any European models are listed in there to according to their ranking. I am in Spain and when I log in with a Spain IP I see the European girls, Spanish and Italy listed first, myself included. When I log in using a VPN for america I see the first page models just like it was before the change listing the same US girls but I still appear on the first or second row among them just like I always did.

So actually its an advantage because if the site gets more European Customers (which I understand they are now aiming for) then I show up first on the European pages, However I also show up`in the first rows to the American clients as well.

Its seems confusing to explain this so I hope its clear.


Thanks for clearing that up. But if European countries customer traffic grow, what about US, UK, CA, AU girls? Does it go back to what it was? Or will the English speaking countries get the same. Now that it's based on IP.


I don't think that would happen soon, but it's an interesting thought.

Halo88
08-18-2015, 02:13 AM
I noticed no one was talking to me...but whatever I kept going. I eventually get booted, and once I get back into free chat I check my earnings. 1 min 13 seconds.



When customers get quiet, it's best to stop and try to get them to respond to you. A common problem sometimes is that if the site glitches, he could be kicked out without you knowing. So then you end up performing a show in free chat, even though it appears on your end that you are still in private. If you cannot see him on cam, make sure that he is communicating frequently with you as you go along.

DeepThoughts
08-18-2015, 02:28 AM
Thanks for clearing that up. But if European countries customer traffic grow, what about US, UK, CA, AU girls? Does it go back to what it was? Or will the English speaking countries get the same. Now that it's based on IP.


I don't think that would happen soon, but it's an interesting thought.

Yes I was wondering this as well as then its the American girls who are at the disadvantage so either they go back to the old system or they only show girls according to the customers IP address and from there he must modify the search if he wants a different nationality.

Either way its more important now then ever to get clients to Favorite you and even get mobile alerts when your on cam. That way your already at the top of their list so go Pimp out your Favorite button to every guy who enters your room!!

KatM
08-18-2015, 04:15 AM
How is site working now babes? I wish to try morning hrs (starting 9 am in the USA), in couple hrs from now on, i took last nite off, right when i wanted to shower and get ready i got to read about major issues again so decided to sleep instead. All these issues caused me major stress & very intense back pain, stress aggravates health issues in general.

Regarding SM's placement & policy changes, i really wish & hope they will not turn site into a jasmin twin cause i cant do with that site, i also hope they will not split the site & pay us even lesser or adopt jasmin payment methods/ policies.
Right now there is no new traffic from Europe, i still get my american guys in my room, very sporadic guys from italy or denmark who dont pay, what the heck is wrong with these guys lol? They never pay, i think they used to freeloading or very low prices like on that damn xmodels site that is a joke site.

About the regional factor, as u all know, many members have the fantasy they will probably meet their favorite camgirl in person, even it's not going to happen they still hope & continue to visit us for this reason even they never admit, is one thing to put hope with a girl that lives 'close by' than to have hope with a girl who lives very far away; i think SM wanna entice european members to spend on 'local girls', a big portion of models on SM are not from USA/CANADA/UK/AUSTRALIA. I think they realized they loose money giving models from this part of the world a place on site (bandwidth) without much chances to convert the western traffic. So what they wanna do actually IMO is to bring the paying customers closer to the models in their region so the expense of keeping the models on site pays off. I hope it makes sense.
All i wish is fair chances for all of us cause until now it was not like this on SM. SM is USA based & was structured to attract traffic from USA for the most part like Adultwork is UK based where the UK girls have the most chances to make money there & the americans or other nations are not favorites, this shows how important regional matter is.
Cheers!