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mint_
09-23-2015, 06:50 AM
I missed it. What did he do? Just want to be prepared.
golferalex54 will take you exclusive, quickly send you a c2c request, and as soon as you open it, he leaves. You end up not getting paid and your whole room clears out because of being taken exclusive. This happened to me a few times, and now I finally know his name and can stop it before it happens again.

When I tried using SMBroadcast, I could only use it for 20 minutes or so because my video is flipped horizontally and I cannot change it in my settings and support doesn't really know what to do either.
Anyway, I had a reg come in and tell me he could not see/hear me at all and said 'the whole site is fucking up today'. I typed to him that it could have just been me since I was using the new broadcaster, but he couldn't stay in my room since it was glitching so bad. And that was the first and only time I've ever used SMBroadcaster. Believe me, I want to use it more but I cannot stand that my video is flipped. Everything I do is backwards.

It seems easier to use since it calibrates your video and you no longer have to type in the FMS stream URL, it just automatically connects when you click Start Show. Its sucks that I could only use it for a short amount of time and the feedback I received was negative. It seems like once all the bugs are fixed, it will be a good broadcaster for most.

kiki399
09-23-2015, 07:02 AM
i cant even get on today, I keep getting booted. Last week everything was fine for me until the new SMBroadcast, that now is fucking up on me too! I went back to the old encoder and its just a nightmare for me this morning...UGH!!! neverending. Anyone else getting kicked off left and right?

SM_CamGirl
09-23-2015, 07:11 AM
i sent mail now for SM where i asked why they dont buy traffic and when they want to do it. and why our chats so empty

Im sure the answer will be... use the hd encoder, use audio, get a i7 pc and get a good upload speed to improve ur placement... lol

kortneykay
09-23-2015, 07:11 AM
Here's a tip for those who are getting fucked over with c2c and dash requests. Sit, ask him what he wants to see/do, then wait until the request gets down to 2 seconds before opening it up. That should buy you 32 seconds at least. If they leave before then, welp, all you did was sit there. You're the Captain of your room, you run that ship, not Pvt. Fuckwad.

webcamcutie
09-23-2015, 07:22 AM
Im sure the answer will be... use the hd encoder, use audio, get a i7 pc and get a good upload speed to improve ur placement... lol

Even WITH all of this they still give their generic automatic responses which they'll eventually escalate it to someone else whom you'll never hear from and make us feel like we're not important and the issues we're having doesn't matter...... have all this and had nothing but complaints yesterday, really stinks.

SM_CamGirl
09-23-2015, 08:02 AM
Message i sent to SM few days ago:

hi, i dont know whats wrong with the page or with my account, but from weeks ago its impossible the customers stay in my room for more of 2 seconds, i only see in and out, its impossible work , impossible get pvts if i dont have customers in my room , i check my own room and always says im in a private session when im not! im in free chat!! please fix the problem.

Please if u will answer me telling me.. use the enconder, use audio, get an i7 pc ..... please dont answer because i use and i do everything that u recommended... i need a solution and not an automatic answer


THE ANSWER I GOT FROM SM SUPPORT:

To stream successfully with the HD encoder, you need a Mac or PC with an i5, i7, or equivalent (AMD, etc.) processor. We recommend using an i7 to achieve optimum performance. If you do not meet this requirement, we suggest not streaming with the Encoder.

If you want to achieve the highest quality video, you may want to consider updating your equipment sometime in the future. Let us know if you have any questions about the equipment that will work best for you.

webcamcutie
09-23-2015, 08:04 AM
Exactly. See, always the same automatic responses back, I would just reply back and say this response doesn't even acknowledge that you read my report, I do believe it just automatically skims the message you send and sends a response back based off what it proofread, basically. Second time around you normally get a better response, but even if escalated, 9.9/10 you will never hear anything back.

SM_CamGirl
09-23-2015, 08:25 AM
Exactly. See, always the same automatic responses back, I would just reply back and say this response doesn't even acknowledge that you read my report, I do believe it just automatically skims the message you send and sends a response back based off what it proofread, basically. Second time around you normally get a better response, but even if escalated, 9.9/10 you will never hear anything back.

I usually send the message again with a big PLEASE READ!!!!! and i can do it 2, 3 , 4 times getting:

- the same answer... or

- an "AGAIN" followed by the same response... or

- they write about someting i never asked, for example: for pay information contact ur studio

so im really tired of send messages again and again ...and wait days for the stupid responses and decided no repply, but eventually i send messages to see if the support is better but no no no... no yet

justlurk
09-23-2015, 09:17 AM
I don't have SmBroadcaster enabled on my solo account that I use often and make money. However, I do have it on my couples account for some odd reason and I hardly log into that account. I literally go months without using it. My guess is that I did better with my couples account when I first opened it, than my solo account. I emailed SM for the SmBroadcaster for use on my individual account and they replied: "It's closed for Beta Testing we'll notify you when it's available."

ShyCamgirlBB
09-23-2015, 09:38 AM
I honestly think that the guys who pop in and out are either bots or guys on Mobile. After a night of nothing but guys popping in, I got a really nice long exclusive from a guy whose c2c was pretty clear so I could tell he was on desktop. I think its time to start training the mobile guys to start tipping or get out. Just because they are on their phone and can't do private doesn't mean they can tip in free chat for some light sexy action.

justlurk
09-23-2015, 09:42 AM
Multiple men on mobile devices said there is a lag or they can't see me thus they pop in and out.

PhatGirlDynomite!!!
09-23-2015, 10:34 AM
Theres not much you can do about the bots and yes i do believe in the bot theory. But you may be able to start telling your customers to download a flash browser to help with the issues. I just tested puffin,photon and dolphin on my galaxy S5 and I have zero issues viewing streams. On puffin and photon it's a bit glitchy or maybe Im not used to the way the stream is displayed? But unlike other browsers you can see the full profile. The model stats,show types etc. On Dolphin the higher rated flash app you can't see the model info but the rooms load without hitting the big arrow and did so quickly. Firefox took forever only to tell me that every cammer was in a private. Chrome takes awhile to load but was more accurate on my phone. Results may vary but I think if you still want to make sm work for you it's worth a try. It took my 15 mins to download three apps and test all three plus firefox and chrome. I used the same rooms on all 5 browsers to see results. Guys on mobile devices can't see the video but they can see the chat. So create a message telling them about the flash browsers to download.

PhatGirlDynomite!!!
09-23-2015, 10:36 AM
I didn't take anyone private with these flash browsers. I'm not feeling that generous today. But I may test this with a few gold shows later on?

SadieTaylor
09-23-2015, 10:42 AM
Customers keep telling me there is a lot of lag and freezing. Everything is perfect on my end. My SM Broadcast still won't work for me.

Prussia
09-23-2015, 11:34 AM
Message i sent to SM few days ago:

hi, i dont know whats wrong with the page or with my account, but from weeks ago its impossible the customers stay in my room for more of 2 seconds, i only see in and out, its impossible work , impossible get pvts if i dont have customers in my room , i check my own room and always says im in a private session when im not! im in free chat!! please fix the problem.

Please if u will answer me telling me.. use the enconder, use audio, get an i7 pc ..... please dont answer because i use and i do everything that u recommended... i need a solution and not an automatic answer


THE ANSWER I GOT FROM SM SUPPORT:

To stream successfully with the HD encoder, you need a Mac or PC with an i5, i7, or equivalent (AMD, etc.) processor. We recommend using an i7 to achieve optimum performance. If you do not meet this requirement, we suggest not streaming with the Encoder.

If you want to achieve the highest quality video, you may want to consider updating your equipment sometime in the future. Let us know if you have any questions about the equipment that will work best for you.

I hear ya... This summer my room kept crashing every few minutes. After about a week I finally wrote model (un)support and explained the situation and included my specs as well. They wrote me back a copy and paste message. I replied and told them all that info was provided in my original email and that the response was not helpful, repeated what the situation was. My second reply was a sassy email saying, "look, we both know what this all about, your placement. Blah blah blah." That was the final straw for me so I forwarded the email to I forget it was either Liz or Vanessa. They forwarded the email to tech support. Turns out my internet upload speed was too low and causing all the crashes. I didn't get a proper answer for almost 2 weeks. I realized that model support is basically a scapegoat for the site for models to vent and reply with generic solution/help. The site obviously has so many problems and they are trying to keep a cool face by passing along some sort of lame excuse for help hoping you get frustrated and give up.

Finley_Blake
09-23-2015, 12:37 PM
I wish they would give an ETA for when the SMBroadcast will be released for mac. I was invited to try it, but I can't. I'm happy with OBS, but I want to see what it's all about. At Exxxotica they had macs to use and the logitech BC conference cam. Since they use mac computers I don't understand why they wouldn't release both versions at the same time. Just doesn't make sense to me.

Also, they HAVE to be noticing that they are losing $, I mean it's obvious. We aren't making the $ we used to, so they definitely aren't how long before they change something? That's probably a rhetorical question because they only change things that don't increase paying traffic or a site that works properly

Susperia
09-23-2015, 01:23 PM
For some reason the SMBroadcast gives me bad RT and bad Bit rate....had to stop using it....

beauvoir
09-23-2015, 03:04 PM
My cam is black, so customers are leaving. How the hell can i change this? it's not on my other programmes, and I can see myself. Fuckk.

xCamLovex
09-23-2015, 03:08 PM
The fuckboys are out today. I wish you all goodluck

Petite-
09-23-2015, 04:20 PM
So I came back on SM today after a two month vacation. Had the recommend HD setting and it was alright. Although I know there was definitely some glitches here and there. Lots of in n outs, ppl come in say hi and just left, traffic was super unsteady, a few people had to refresh to hear me talk. A regular had connection issue and I lost a long exclusive bcos of that. My hourly has gone down a bit probably because my placement is not as high as before. But overall, I would say SM is still a good site to work on for now.

sovereignv
09-23-2015, 05:06 PM
Damn, where is everyone? I was making in an hour last week what I make in a day this week.

Bristol
09-23-2015, 06:59 PM
Welp. Tried again with this SMBroadcast. I couldn't get past the calibration without it disconnecting. Meanwhile, my internet is rock solid. This app is really, really failing to impress me.

JaneBurgess
09-23-2015, 07:28 PM
Oh my, I do NOT like the new settings. Its streaming fine but I have to be like 4 feet away from my camera or I look like Godzilla. Sigh

Missjayne77
09-23-2015, 11:55 PM
Can I ban someone in SM after they have left my Room? I had this guy do the 30 sec dash thing twice now to me! (On differerent days, not in a row) And I couldn't work out how to ban him if he tries it again another day.

NotYerBB
09-24-2015, 12:21 AM
ugh. wasn't offered new settings.. haven't had the amount of issues streaming with the encoder today in the last year. literally.

my bitrate keeps adjusting no matter what quality stream I set it to. I tried restarting my comp, reinstalling the encoder, switching to firefox, NOT using the encoder, just trying to power through it. $30 in 3 hours. even switched to chaturbate for 10 mins and was kicked twice. my internet is great, speedtest shows 37.17 download, 5.99 upload with cable. i7 with 8g available ram..


maybe my computer is getting old? I ran the CC cleaner, even did a factory reset a few days ago bc of other issues (camming was fine, though).

so frustrated right now, even if I was offered the newest settings I'm not sure I'd be able to stream correctly. might just be the site, idk.

audritwo
09-24-2015, 01:01 AM
ugh. wasn't offered new settings.. haven't had the amount of issues streaming with the encoder today in the last year. literally.

my bitrate keeps adjusting no matter what quality stream I set it to. I tried restarting my comp, reinstalling the encoder, switching to firefox, NOT using the encoder, just trying to power through it. $30 in 3 hours. even switched to chaturbate for 10 mins and was kicked twice. my internet is great, speedtest shows 37.17 download, 5.99 upload with cable. i7 with 8g available ram..


maybe my computer is getting old? I ran the CC cleaner, even did a factory reset a few days ago bc of other issues (camming was fine, though).

so frustrated right now, even if I was offered the newest settings I'm not sure I'd be able to stream correctly. might just be the site, idk.

Sent you a PM

Prussia
09-24-2015, 01:04 AM
i can't believe how dead SM is nowadays. Tonight was mind bendingly horrible. After signing off, I just went into every single room in the top 8 rows (32 rooms total) and only 3 girls had 20+ people in them. A bit more then half had less then 10 (including greys).

Seriously, Liz & Vanessa are either of you reading & paying attention to any of this thread and what is going on with the sites traffic? Is the site going to try a revival? What is going on?? Is the traffic budget being used at the moment to revamp the site or is this it? Like "tada! We just made the most sophisticated yet uselessly dead cam site ever!!". Why are models having such a huge chunk of our earnings taken only to be turned around and slapped in the face with this bullshit? This is fucking horrible and disgusting what has happened to this site.

KatM
09-24-2015, 03:45 AM
^^^ I know right? I really love this site & it's structure but they seem incapable to deal with certain issues, they grew up soo large in the last few years as model numbers on site but they did not adapt to increased number of models and members. It's like they are not able to handle success LOL, if they dont fix site issues & support system for models they'll break, they bending pretty much already. Pity...

luscious sadie
09-24-2015, 06:10 AM
I understand frustration and being stressed, but I still don't think it's okay to be catty and mean in emails sent to techsupport. I feel that when guys troll and are mean to us it's the same thing and we have to remember that there is actually maybe someone reading these messages.

SoloDesire
09-24-2015, 07:35 AM
This is going to be my last week on Streamate for a while. I'm tired of being tired and bored. I'm losing my passion for camming because of this site and the way the "customers" have been bred into not chatting/going private. I'm seeing SM follow the path of other sites like IMLive...very little traffic, and most of it useless. Just in and out names all day long. The glitches have become unbearable and too hard to work around. I know maybe this is just a rough week, for whatever reason...but I'm just bored with this site. Even when the money is good I don't enjoy it anymore. I don't enjoy the atmosphere of the site anymore. The good days are too far and few between. The customers are boring...demanding...and rude. Not sure which site I will focus on now...but wherever it may be, it's gotta be more fun than this.

hyori
09-24-2015, 08:11 AM
I went on yesterday for a half hour and I did get some shows but they were disconnected and I also had all the glitches as mentioned--bitrate was going from 700 to 1500 when I got 2000 the day before. I also went on when there weren't a lot of models so there really wasn't an excuse for the hot mess.

I'm beginning to think conspiracy. Is SM throttling model rooms? I haven't been on SM very much so maybe I'm now one of the models in the lowest ranking getting the shitty, "glitchy" servers so they can just get rid of me. Seems like the only non-glitchy room is the top model, first row who is doing a producer show. Notice how those gold shows NEVER get disconnected? Notice how the very top earning models are not complaining about glitches?? Just something to think about...

PhatGirlDynomite!!!
09-24-2015, 08:21 AM
This is going to be my last week on Streamate for a while. I'm tired of being tired and bored. I'm losing my passion for camming because of this site and the way the "customers" have been bred into not chatting/going private. I'm seeing SM follow the path of other sites like IMLive...very little traffic, and most of it useless. Just in and out names all day long. The glitches have become unbearable and too hard to work around. I know maybe this is just a rough week, for whatever reason...but I'm just bored with this site. Even when the money is good I don't enjoy it anymore. I don't enjoy the atmosphere of the site anymore. The good days are too far and few between. The customers are boring...demanding...and rude. Not sure which site I will focus on now...but wherever it may be, it's gotta be more fun than this.

The morale is extremely low on this site. Room after Room the girls are all just like meh. You can tell that things are off. If you look at other sites its bing bing bells whistles squeals etc. Meanwhile on SM elevator music. A lot of sad faces. I think everyone is just shocked and not sure what to do about it.

Bella28
09-24-2015, 08:28 AM
yeah idk wtf they are trying to do but my husband said he honestly thinks that they aren't and weren't equipped for their servers to handle as many models and traffic that they were having and shit went downhill. He doesn't think front page models are getting shitted on but the ones on second and back probably. IDK if he's right but I guess I will try other sites for now. I didn't really like cams too much those guys are cheap. I will still do streamate and other sites at different times to see what works best for me. My sister in law does gold shows all the time and shes averaging 100 an hour. I HATE gold shows with a passion!

KatM
09-24-2015, 08:30 AM
To Hyori:
Seriously now, this is 'old story' already, it was always like this u know? I mean, if a top model 'dares' to run an 1 hr gold show without the fear of getting disconnected, go figure.
Everything but everything is carefully 'arranged' on SM, not everyone has the same chance believe me, no matter how hard i try i just cant go higher than a certain weekly amount so i figured it's not me, they 'give' traffic & stable servers to selected models, it's not about how hard or long u work, it's about if u favorite or not; maybe my 50 hrs a month average are not enough for them to put me on a better server but that's what i can do here.
Every time i mention this to people i get the kind of answer "oh but it's not true, if u work hard and consistent u will bank" which is simply not true, u cant bank with an empty room and low spender types.
Whatever.

PhatGirlDynomite!!!
09-24-2015, 08:31 AM
I went on yesterday for a half hour and I did get some shows but they were disconnected and I also had all the glitches as mentioned--bitrate was going from 700 to 1500 when I got 2000 the day before. I also went on when there weren't a lot of models so there really wasn't an excuse for the hot mess.

I'm beginning to think conspiracy. Is SM throttling model rooms? I haven't been on SM very much so maybe I'm now one of the models in the lowest ranking getting the shitty, "glitchy" servers so they can just get rid of me. Seems like the only non-glitchy room is the top model, first row who is doing a producer show. Notice how those gold shows NEVER get disconnected? Notice how the very top earning models are not complaining about glitches?? Just something to think about...

I had thought this too. Mostly I checked for the mobile glitches to see how many rooms weren't loading on my phone. Because over and over again I kept getting guys telling me that I was the only room that wasn't loading. And at the time I noticed that the further down the page I got is when I started to see the worst case scenarios. There were some moments where entire categories would have issues and others would not. This was in August.

Bella28
09-24-2015, 08:35 AM
^^^ Seriously now, this is 'old story' already, it was always like this u know? I mean, if a top model 'dares' to run an 1 hr gold show without the fear of getting disconnected, go figure.
Everything but everything is carefully 'arranged' on SM, not everyone has the same chance believe me, no matter how hard i try i just cant go higher than a certain weekly amount so i figured it's not me, they 'give' traffic & stable servers to selected models, it's not about how hard or long u work, it's about if u favorite or not; maybe my 50 hrs a month average are not enough for them to put me on a better server but that's what i can do here.
Every time i mention this to people i get the kind of answer "oh but it's not true, if u work hard and consistent u will bank" which is simply not true, u cant bank with an empty room and low spender types.
Whatever.

are you talking to me? if so chill out I have never had an issue with traffic until recently. so not sure wtf ur problem is but maybe a xanax will help

hyori
09-24-2015, 08:37 AM
Well, they did hire that guy from LiveJasmin, and you know how bumfuck LJ can be to models. I wouldn't be surprised at all if they are throttling down lower placement models. That would make the "camscore algorithm" on SM the most unfair of all.

Bella28
09-24-2015, 08:39 AM
Well, they did hire that guy from LiveJasmin, and you know how bumfuck LJ can be to models. I wouldn't be surprised at all if they are throttling down lower placement models. That would make the "camscore algorithm" on SM the most unfair of all.

yeah i hope not i used to be on the third second row now im in the middle of the page and yeah that site is a fucking trash bag I can't believe they collaborated with him of all people!

KatM
09-24-2015, 08:40 AM
are you talking to me? if so chill out I have never had an issue with traffic until recently. so not sure wtf ur problem is but maybe a xanax will help

Wow, sorry girl, i was typing in between while others posted too, i answered to hyori, i will edit my post.
I think u need that pill actually :P

Bella28
09-24-2015, 08:43 AM
Wow, sorry girl, i was typing in between while others posted too, i answered to hyori, i will edit my post.
I think u need that pill actually :P

no that post came off as very rude lol. if you didnt mean it to be that way sorry! I guess we are all in shitty moods because of what is going on my bad!

PhatGirlDynomite!!!
09-24-2015, 08:44 AM
^^^ Seriously now, this is 'old story' already, it was always like this u know? I mean, if a top model 'dares' to run an 1 hr gold show without the fear of getting disconnected, go figure.
Everything but everything is carefully 'arranged' on SM, not everyone has the same chance believe me, no matter how hard i try i just cant go higher than a certain weekly amount so i figured it's not me, they 'give' traffic & stable servers to selected models, it's not about how hard or long u work, it's about if u favorite or not; maybe my 50 hrs a month average are not enough for them to put me on a better server but that's what i can do here.
Every time i mention this to people i get the kind of answer "oh but it's not true, if u work hard and consistent u will bank" which is simply not true, u cant bank with an empty room and low spender types.
Whatever.

http://24.media.tumblr.com/18901f25139347103d36e32deafdf22e/tumblr_n0jdaafWJz1qd8ezvo4_500.gif

Don't let it drive you crazy LOL I am resolved with my streamate issues. I decided to focus on other places and like a switch the money started rolling in again. I do get curious to see how things are running on SM so I peek into other rooms.

Butt3rflyforu
09-24-2015, 08:46 AM
Finley...have you tried the BCC950 with the new HD settings that just came out? I streamed extensively with the BCC950 on the Highest, newest settings and my FPS would only be at 11! My computer is an amazing machine and my internet is blazing fast. So when I switched to the C920, I am not at 99 FPS on the highest , new 1280 x 720 settings. I am also using the SM broadcast (calibrated to "best " settings) I have had zero issues now using the SM Broadcast.

Bella28
09-24-2015, 08:47 AM
well we can all say traffic sucks, mobile is still fuckd up, encoder still glitching, room freezing, so def site issues and messing with our money! STREAMATE FIX THIS!!!!!!!!

KatM
09-24-2015, 08:49 AM
no that post came off as very rude lol. if you didnt mean it to be that way sorry! I guess we are all in shitty moods because of what is going on my bad!

Yeah i understand, i did not know others will post this fast in between. I better start quoting the people i answer to, just to avoid this kind of situation. Cheers!

evielee
09-24-2015, 08:55 AM
I have a question (probably a dumb one) - Does the duration of time you stay online effect your placement, like if I work 10 hours straight will I climb up further and further through the shift. I know that the hours you work effect your ranking over time. Just wondering if there is any ranking increase the day you work like the longer you stay on the higher you climb?

euro_princess
09-24-2015, 09:00 AM
The online time affects your placement, you can see it in "My Ranking". When your hours drop, you will drop too, little by little. I see it this way, if I keep my hours up to that 90 monthly minimum, I have a reason less to worry about my placement.

evielee
09-24-2015, 09:07 AM
Thank you Euro! I am wondering though for short term if I do a camathon if I will climb up the ranking that day towards the end of the shift if that makes sense.

evielee
09-24-2015, 09:08 AM
I need to get up to 90 hours bad, I'm trying to get there. Its crazy I use to work 50-65 hours a week, no problem in the vanilla world.

webcamcutie
09-24-2015, 09:18 AM
Alright I just want to know:
Which big scary monster ate all of my regular clients?

euro_princess
09-24-2015, 09:20 AM
You might climb, but not necessarily that much. Keep in mind that is just one of the keys to a higher position. So when you are putting on more hours, I would advise to keep your minimum average, try not going under.