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webcamcutie
11-04-2015, 11:23 PM
On payoneer not only do I pay $5 for an immediate load but I get charged 1-2cent on every dollar I spend, so when I withdraw my funds off my payoneer card or spend them via swiping the card (no bullshit aside after all the Epassporte drama many years ago, I don't leave money on payoneer because of that) I pay an additional 30-50 in fees for these 1-2 cents I get charged on my funds for some bullshit payoneer feels the need to charge me, its kind of ridiculous but I've gotten used to 2000 checks only being 1950 after withdrawing the cash. When I take out 800 it ends up being 813 and some change. I most definitely pay some payoneer dudes salary yearly with all the fees I get charged from them with SM - MGF - and all other income sources. Ridiculous.

webcamcutie
11-04-2015, 11:24 PM
Dear streamate:

Please fix mobile. This is 2015, you need to get in with the times and have a steady working mobile platform. When I have a regular customer going to spend 300 to buy a laptop just so we can do a cam session tonight cause he can't load on his phone, there is a problem. This is money he could be spending on the site, not wasting on a laptop because your mobile platform is trash and you have no solutions on how to get it working for us or them and its a serious cock block. I rarely bitch about stuff but tonight its getting old and tiresome, and I'm not impressed.

Glamourmilf
11-04-2015, 11:31 PM
Can a guy take us Exclusive, if he's never spent any money on us before?

audritwo
11-04-2015, 11:32 PM
Yeah I almost never ever have problems even when others do but I had the worst problems, guys saying theyh couldnt see me and that it was lagging badly, finally went on with the old settings and thought it was okay till i came backi from a private and found out everyone in free chat could see the tail end of it! argh

That hasn't happened to me in over 2 years, so I'm done for the night. Not risking a suspension over their glitches tonight.

Yeah, and when we report the issues to CS what a large number of customers are experiencing technical issues. We get emails like this:

"If a customer is having an issue with their account or billing then you need to tell them to come talk to support so we can fix it. I cannot fix or change anything without the account holders permission anyway so that is the best way to handle anyone who is telling you they are having a problem."

I now permanently have a saved chat to send to anyone having tech issues.
"If you are experiencing any technical issues, please contact support. Customers have a 24/7 chat support to help them with any site related issue."

Chellyinparadise
11-04-2015, 11:45 PM
Can a guy take us Exclusive, if he's never spent any money on us before?

Id like to know this answer too because ive had customers say they couldnt do exclusive when they tried but could enter premium without a problem when they were new and not spent anything yet on the site. It could be from their limit at first but not positive so id like to know too thanks for asking that.

sweetgapeach
11-05-2015, 12:01 AM
Can a guy take us Exclusive, if he's never spent any money on us before?

Usually when they have not spent on the site period...they only get the option for private. This was one of my two reasons to lower my private back below exclusive.

Glamourmilf
11-05-2015, 12:10 AM
Usually when they have not spent on the site period...they only get the option for private. This was one of my two reasons to lower my private back below exclusive.

Thank you so very much!:-*
I think I'm missing a lot of custies because of this.
I kept my prices higher in premium because of peepers, but...hmm. Going to lower it for a few days, and see what happens.

webcamcutie
11-05-2015, 01:00 AM
Can a guy take us Exclusive, if he's never spent any money on us before?

If they have never spent money on the site they can only use pvt, but if you tell them if they tip $5 in gold or spend 1-2 mins in pvt they will have the option for exclusive.

Kitcatt
11-05-2015, 02:06 AM
My cam 2 cam stopped working at about 10. THANKS sm, thats 3 guys who left in a huff because I couldn't make fun of them, and after the night I had I sooooooo wanted that

Halo88
11-05-2015, 03:15 AM
The contest was especially fun for those of us who are already WAY into cosplaying and/or Halloween, so I was THRILLED to have something to shoot for... That being said, I rather think it would have been a kick ass night for a whole lot of us even without the contest, but I like that Streamate is at least making an attempt to reward us for our efforts.

I do have my fingers crossed that maybe, just MAYBE, if/when there is another contest that Streamate will just make it TOTAL EARNINGS for the whole day. Something that REALLY is easy for everyone to understand, both customers and models alike, and as it's typically done on other cam networks. I so won't win, I'm not as popular as I used to be, but at least I would understand the way the game is played from the get-go. That and a leaderboard. That would be tremendous. The customers would go ape shit to SEE their money actually counted.

I didn't get my email into Liz fast enough, but I am stoked to be one of the two "Anons" in the Top 10. Appreciate all of the kind words over on the Twittersss. Keep on a rocking it, chicas. I LOVED seeing a network full of happy camgirls in costume having a good time. It really was something. Something we could sure use more of.

*hugs from a gal who never posts*

I recently ran across one of your youtube vids that you have on your channel. It was the what's in your purse, camgirl edition. You are so fun! I hope you make more vids in the future.

DeepThoughts
11-05-2015, 03:38 AM
I just had a guy exclusive and he wanted to call me (this is my first phone call ever since I started allowing it) but he didnt know where to click and I have never seen our site from the customer side so I couldnt tell him where.

Does anyone know where its suppose to show up to call us when we're on cam??

Halo88
11-05-2015, 04:01 AM
Was he on mobile? The option is only available on pc I think. If he is on pc, he would have a phone button on the page.

DeepThoughts
11-05-2015, 04:25 AM
^^ Yes he was on a tablet!!!! Thank you so much!

EDIT: I just told the client this and he is fireing up his old laptop. Then he says to me "This button is harder to find then a G-spot" :D

Girly_Girl
11-05-2015, 10:28 AM
What are the most recent settings for the encoder? Right now I'm using 864 x 480

Chellyinparadise
11-05-2015, 10:33 AM
If they have never spent money on the site they can only use pvt, but if you tell them if they tip $5 in gold or spend 1-2 mins in pvt they will have the option for exclusive.

Thanks for the info, i never knew that. I will have to mention that next time because some of the guys really want exclusive instead and this will help out without losing the customer. Thanks again!

Nocturnelle
11-05-2015, 10:47 AM
the new girl status on sm starts 30 days after your first broadcast right? not the first log in?

Kitcatt
11-05-2015, 11:33 AM
I'm going to post this here because it's not exactly a gripe, just a question. Has anyone else seen a bit of a dramatic drop in traffic so far this week? I'm wondering if it's just me or if there is a bit of blowback from the Halloween contest. If its just me cool, just seeing if anyone else has seen it. It feels like a big chunk of my regs have been MIA so far and a lot of them tipped me for the contest.

Marina Starr
11-05-2015, 11:34 AM
It's 1280 x 720.

What are the most recent settings for the encoder? Right now I'm using 864 x 480

JessRyan
11-05-2015, 11:36 AM
it's just you ^ haha, just kidding. No, I noticed big time yesterday. Monday I was slammed, Tue was half that. Wed ghost town, today...eh I'm still testing the waters. That's my 2 cents

Marina Starr
11-05-2015, 11:37 AM
I believe it's when you first log in you have 30 days.

the new girl status on sm starts 30 days after your first broadcast right? not the first log in?

Redcandy
11-05-2015, 11:53 AM
I'm going to post this here because it's not exactly a gripe, just a question. Has anyone else seen a bit of a dramatic drop in traffic so far this week? I'm wondering if it's just me or if there is a bit of blowback from the Halloween contest. If its just me cool, just seeing if anyone else has seen it. It feels like a big chunk of my regs have been MIA so far and a lot of them tipped
me for the contest.
KitCat no it isn't just you. Sm was slow for me Wednesday! I mean Sloow! Its the First of the month so I was expecting it to be But not this Slow. I Thank God for other sites pulling through for me. I think Models who don't do GS have a clearer picture on traffic because we do pvts/exclusive mainly. I do a few Voy shows here are there but 95% of my shows are private based.

EllieGold
11-05-2015, 12:01 PM
KitCat no it isn't just you. Sm was slow for me Wednesday! I mean Sloow! Its the First of the month so I was expecting it to be But not this Slow. I Thank God for other sites pulling through for me. I think Models who don't do GS have a clearer picture on traffic because we do pvts/exclusive mainly. I do a few Voy shows here are there but 95% of my shows are private based.

Been on this morning and its kinda quiet. No good regulars of mine have showed up. :( Sticking it out for daily pay!

PhatGirlDynomite!!!
11-05-2015, 12:16 PM
Rooms are lagging or is it just me?

Bristol
11-05-2015, 12:28 PM
I made $5 last night plus this afternoon. Across 3 different sites. :(

Girly_Girl
11-05-2015, 12:29 PM
It's 1280 x 720.

Are these the most recent settings and are they affecting our placement yet?

KatM
11-05-2015, 12:45 PM
SM said they'll announce us when these settings will count for placement but nothing was said anymore about it, i think they forgot about this detail LOL, i wish to know this myself cause using these last settings wont allow me to splitcam.
I tested things around, streamed with these HD720 settings & with lower settings like 1024x576 and there was not a significant difference in placement but maybe changing from lower settings to the highest ones will make a difference.

Bristol
11-05-2015, 12:46 PM
So, I went and checked my rankings. I was at the bottom of the online listing. I think it's due to using OBS. I went and tried Adobe Live Encoder and then I was to the top row in my category. Then I tried SMBroadcaster and that also puts me in top row, same spot.

I could have sworn there was no ranking penalty for using OBS the last time I checked. Is this something new now? Is SM pentalizing OBS streamers?

My OBS settings are pretty much the same or similar to Adobe's settings: 800kbps, 1280x720, 30fps.

KatM
11-05-2015, 12:59 PM
I use Adobe Encoder & never used anything else as they did not give me the SM broadcaster here so cant help you with this but one thing i wanna tell u, the 800 bit rate u use is too low, u supposed to use 2000 or at least 1500 bit rate with these settings in order to properly stream in true HD (HD720).

sovereignv
11-05-2015, 01:09 PM
Is anyone else seeing their bitrate jumping around like mad in the encoder, like from 400 to 1200 kbps? My normal bitrate usually goes between 1000-1400 and sometimes it stabilizes at that but the rest of the time it jumps around. The thing is, my room looks totally fine, no different from normal. I have like 4mb/s upload speed at a conservative estimate so it shouldn't be doing this.

It does affect my ranking, though...

I've been experiencing this for the past few weeks, on and off.

Needless to say my FPS is shot to shit too, even though I look fine on the actual site.

PhatGirlDynomite!!!
11-05-2015, 01:13 PM
I asked up thread if anyone else notice the lagging on the site. Just wanted to know if it was on my end. But I too have seen my bitrate jump around. And the round trip time is much higher. I tried in obs and adobe. Just counted upwards of 50 guys come in and out of my room. I asked if I was freezing and not one of them responded. If it's gonna be like this I gotta switch some stuff up and run to the store for some "supplies"

QueenBitch
11-05-2015, 01:18 PM
Same thing is happening to me, it's not just you ladies :/ ugh

sovereignv
11-05-2015, 01:20 PM
Well, sad to say but that's a relief at least, I was fearing some seriously painful and drawn-out conversations with my ISP.

KatM
11-05-2015, 01:20 PM
At least once per shift my bitrate drops from 2000 to 1000 something then back up, AT LEAST!, must be a 'strangled' node somewhere between my location & SM servers. I dont have enough space on my screen to keep the logs section open in encoder so i set just to the picture to be seen but time to time i look up and see a list of bit rate re-adjusting entries, it's not noticeable here cause it's not dropping under 1000 but still, maybe it's affecting my stream if seen from member side.

PhatGirlDynomite!!!
11-05-2015, 01:24 PM
Thanks for responding ya'll. I just want to know before i go off on a troubleshooting crusade and next thing I know it's 3 hours later. Now I know to just focus somewhere else. Thank you

webcamcutie
11-05-2015, 02:30 PM
I'm going to post this here because it's not exactly a gripe, just a question. Has anyone else seen a bit of a dramatic drop in traffic so far this week? I'm wondering if it's just me or if there is a bit of blowback from the Halloween contest. If its just me cool, just seeing if anyone else has seen it. It feels like a big chunk of my regs have been MIA so far and a lot of them tipped me for the contest.

Sat-tues BANGING, last 2 days...shit
600 models online from 1700
Guess they're 'fixing' a problem?

Girly_Girl
11-05-2015, 02:30 PM
Is anyone else having trouble with the encoder today? I changed my settings from 864x480 to 1280x720 and it seemed to be working fine but then I took an hour break. When I came back my computer was froze. I restarted my pc and then went back to 864x480. When I hit start my show, I am not getting the settings to paste into the encoder....then I get a box that pops up with this message???"" A system error occurred, please contact support if the problem persists.""

Is this happening to anyone else?

euro_princess
11-05-2015, 02:32 PM
PhatGirlDynomite!!! , you are our guru! I'll take seriously your gut next time.

webcamcutie
11-05-2015, 02:34 PM
So, I went and checked my rankings. I was at the bottom of the online listing. I think it's due to using OBS. I went and tried Adobe Live Encoder and then I was to the top row in my category. Then I tried SMBroadcaster and that also puts me in top row, same spot.

I could have sworn there was no ranking penalty for using OBS the last time I checked. Is this something new now? Is SM pentalizing OBS streamers?

My OBS settings are pretty much the same or similar to Adobe's settings: 800kbps, 1280x720, 30fps.

I've honestly noticed creeping girls using OBS and seeing their stream messed up. Words not matching to their picture, you hear them speak, then their lips move etc. did anyone ever confirm if OBS was supported to use to stream on Streamate with support? Because what I've seen from my own personal creeping, and from trying it out, I had a huge 30-45 second delay worse than the typical delay with the encoder... Maybe it isn't supported and that's why you're noticing the diff in placement with smbroadcaster and fmle vs OBS. Just cause it works and you can log in with it doesn't mean it WORKS, you know? Shame too, I like the image quality better on obs then fmle, but I get the best results with fmle cause I don't have the broadcaster currently.

webcamcutie
11-05-2015, 02:44 PM
FYI to anyone questioning whether your bitrate changing or streaming problems lie with your ISP or Streamate, open a command window and type in:

Ping 8.8.8.8 -t

Or

Ping google.com -t

As long as you're not seeing any 'request time out' then there should be no issues with your ISP. If you are seeing the request time out, try to reboot your modem or router, and try again. And if you are still seeing a request time out, then you need to call your ISP cause there is an issue with your connection. Also keep an eye on the MS, you don't want it to be like 345275ms, that also indicates an issue with your ISP. When I ping 8.8.8.8 I have 16-24ms and if I do it while streaming it does NOT change, the only time it goes crazy high is if I run a Ping test while doing a speed test because of the lag in bandwith while doing a speedtest, hopefully this helps some people. A neat trick I learnt from my ISP tech while he was at my house 4x trying to fix my net, lol.

EllieGold
11-05-2015, 02:48 PM
Mine's doing wonderful on the ping. I'm close to the servers too... Today I kept getting people saying I was freezing and choppy sounding. Not sure what's going on. Encoder did say it dropped frames and I'm not exactly sure what's up.. SM like usual...

webcamcutie
11-05-2015, 02:51 PM
Mine's doing wonderful on the ping. I'm close to the servers too... Today I kept getting people saying I was freezing and choppy sounding. Not sure what's going on. Encoder did say it dropped frames and I'm not exactly sure what's up.. SM like usual...

What settings are you using? What are your computer specs? The dropped frames issue could be an issue with the encoder and or equipment, and fmle likes to randomly drop frames for no reason, what %cpu are you using while streaming? Are you split camming? Now I sound like support.... Lol, but I will honestly answer back without a wall of automatic responses :)

webcamcutie
11-05-2015, 02:54 PM
Dropped frames are never a good thing. If you are dropping frames your cam is freezing on your customers side which is also a loss of income.

Personally for me, when i have all good settings, no dropped frames, no crazy bit rate and everything is perfect, and then the mobile guys can't see me, that's when I'm getting pissed, because I finally got all of MY quirks fixed and I can't help this one. Too many of my regs use mobile, and too many of them are too lazy to install the correct app to use to view cams on Streamate, so I just wave to the money goodbye when mobile is acting crappier than normal. Not much else i can do.

Girly_Girl
11-05-2015, 02:58 PM
Under ranking it says that I am not using audio but I am and everyone in my room can hear me? Will this affect my placement?

webcamcutie
11-05-2015, 03:01 PM
If you check your profile and audio isn't listed, when you view your profile via Streamate.com then yes, your placement does get affected.

webcamcutie
11-05-2015, 03:02 PM
Ellie I sent you a pm.

PhatGirlDynomite!!!
11-05-2015, 03:43 PM
PhatGirlDynomite!!! , you are our guru! I'll take seriously your gut next time.

Thank you. That was very kind of you to say

Marina Starr
11-05-2015, 04:31 PM
I was hesitant to get on today after reading how slow/glitchy it was but I'm glad I got on anyway and try.
Streamate was very kind.
http://i65.tinypic.com/2whi7u1.gif

TrifilinCamHo
11-05-2015, 05:26 PM
Beware of user HermosoDios today, takes you exclusive under the premise of rating his dick on c2c then bails right after you open his cam before the 30 sec mark, thus you see his cock but get nothing. Usually I stall until 30 sec in before accepting c2c but I was desperate for some action today and made a mistake. Never again!

Issabelle
11-05-2015, 05:46 PM
Beware of user HermosoDios today, takes you exclusive under the premise of rating his dick on c2c then bails right after you open his cam before the 30 sec mark, thus you see his cock but get nothing. Usually I stall until 30 sec in before accepting c2c but I was desperate for some action today and made a mistake. Never again!

I've had him plenty too. I caught him, but just barely, so yes--he IS a repeat offender. Still got my $7.49 out of him, but only by like 1 second.

BadBitch
11-05-2015, 09:29 PM
Beware of user HermosoDios today, takes you exclusive under the premise of rating his dick on c2c then bails right after you open his cam before the 30 sec mark, thus you see his cock but get nothing. Usually I stall until 30 sec in before accepting c2c but I was desperate for some action today and made a mistake. Never again!

Is there a thread like this just talking about customers? Or should we not mention them in case they see this and they change their name?

Also, why did the site shut down again today???

Also,