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AlexiaRoss
12-23-2015, 02:57 AM
Ok everyone I need help. I have looked through literally hundreds of threads here on SW and haven't found a solution. Sorry if this question has been answered already before.

I am using the fmle on a macbook pro. My bitrate is great (set at 2500 kbps, avg output @1100; I had it set lower yesterday and the video was terrible, the lag was several minutes behind). In the fmle window fps says output is 11, but under ranking on SM it says 30. Not sure why there is a huge difference there. But I am having terrible lagging and delay issues!! Custies say my audio is behind my video, sometimes as much as a minute! I have been messing with the settings for the past two days and at this point I have no idea what else to do.

Also, I don't believe my internet connection is the problem. I was on wifi originally but have since connected with the ethernet cord hoping this may help. My download averages at about 39.xx mbps and upload at 11.xx mbps.

I hope I have provided enough info. And again, sorry if this has already been asked somewhere else! Thanks for your help!

I have a MAC and I found after using CamTwist which is explained in the thread below, I no longer had issues. Im not sure if this will help, but it may be worth a shot because using a MAC laptop and a logitech camera was giving me so many problems related to lagging.

https://www.stripperweb.com/forum/showthread.php?203398-MAC-users-using-new-720HD-settings-that-get-the-8-11fps-ISSUE-do-this&highlight=Mac+users

Peachh
12-23-2015, 03:40 AM
Ok, I am going to download cam twist and give it a shot! I'm not very technically gifted haha, so if the fps is low this creates the lag and delay with audio/video? Thanks again!

AlexiaRoss
12-23-2015, 03:46 AM
Ok, I am going to download cam twist and give it a shot! I'm not very technically gifted haha, so if the fps is low this creates the lag and delay with audio/video? Thanks again!

Yeah! based on experience I would say thats a factor in lag and also if my lighting is not as bright as it should be, my bitrate is all over the place and my cam is choppy and lagging. That encoder drives me crazy lol, but yeah the camtwist has helped A LOT!

Peachh
12-23-2015, 03:49 AM
Oh thanks so much, I have been so frustrated with the encoder! Your tips may very well fix everything for me! This forum and all you ladies are so awesome, thank youuuuuuuu!!!!!!

Also, how much does using the encoder affect my placement, will I jump pages or just a few spots from using it? I'm new (first week) so does it really matter, or have I been going through this hassle for nothing?

oCURIOUSo
12-23-2015, 08:21 AM
It's a full 72 hours. :) So 4pm from the 23rd to 4pm on the 26th. 3 full days hours wise.. even though technically it falls on 4 different ones... it took me forever to figure out. Felt like I was about to fail a math test.

SM time is too freaking confusing.

christylive
12-23-2015, 06:18 PM
Would any of you lovely ladies tell me your opinion on if you think this problem I'm having is internet related or laptop related? Haven't been able to cam in 5 days. Can't stay connected to SM to save my life. My only other laptop is really old and slow so it's no help in being able to compare internet speed test or whatever. Could these dramatically different results in speed test be from my laptop being messed up or something being wrong? Scanned for malware etc. Factory reset laptop + updated to windows 10. Internet company updated modem from their end. Am using Arris TG2472 . any of you experience anything like this before? I have a laptop on it's way but won't get here for another 2 wks ;(




BTW, there's 2 pics attached, not sure why it only shows one when u click the link. The 2 pics are showing the crazy difference in speed . 1 test is showing 300+ down while the other is waaaaaaay lower. Same with upload.

Genoveve
12-23-2015, 06:22 PM
Does everything else run fine on your computer aside from SM?

christylive
12-23-2015, 06:34 PM
Does everything else run fine on your computer aside from SM?

Yes I'm pretty sure it does.

christylive
12-23-2015, 06:39 PM
Does everything else run fine on your computer aside from SM?


Oh snap, also recently the blue circle thing is almost always spinning next to the mouse even when I'm not doing anything. I started noticing it while using the encoder recently , when I would leave the Mouse pointer/arrow on the encoder instead the blue circle would continuously spin until I moved mouse pointer back to SM interface. When im not using the laptop the blue circle spins quite a bit

Genoveve
12-23-2015, 07:33 PM
When you can't stay connected, how is the connection lost? Does that SM pop-up appear that says something like 'Lost connection' pop up or does the encoder just freeze/crash?

I would *think* that if it was your internet that you'd be having connectivity problems overall, not just on SM. Like you'd have trouble opening up sites and stuff, stuff taking forever to load or just not loading period. I have had issues with my internet speeds randomly plummeting and nothing would load quickly, not just SM. And if your internet was completely dropping you'd see on your toolbar a symbol for no internet connection.

Cutie101
12-23-2015, 08:41 PM
SM time is too freaking confusing.

It's not confusing at all haha :D They said 12:01AM GMT
You just need to see in what GMT area you are, for example, I am in GMT +2 , that means it starts at 2 AM here.
If you are, for example, in GMT-4, it means it starts at 8 PM in your area :))

christylive
12-23-2015, 08:47 PM
When you can't stay connected, how is the connection lost? Does that SM pop-up appear that says something like 'Lost connection' pop up or does the encoder just freeze/crash?

I would *think* that if it was your internet that you'd be having connectivity problems overall, not just on SM. Like you'd have trouble opening up sites and stuff, stuff taking forever to load or just not loading period. I have had issues with my internet speeds randomly plummeting and nothing would load quickly, not just SM. And if your internet was completely dropping you'd see on your toolbar a symbol for no internet connection.


When I'm using the SM broadcaster each time I get disconnected the box pops up with all this writing telling me it's trying To reconnect again. With the encoder The box on SM end pops up telling me I was disconnected. I've had an issue like this since April and it went from a few times a week to now a 24/7 issue the last 4-5 days.

KatM
12-23-2015, 11:09 PM
It's not confusing at all haha :D They said 12:01AM GMT
You just need to see in what GMT area you are, for example, I am in GMT +2 , that means it starts at 2 AM here.
If you are, for example, in GMT-4, it means it starts at 8 PM in your area :))

LOL, is easier to add 2 hrs than calculate backwards the US times which are FOUR time zone on the continent + Hawaii, if u take into consideration the hour changing in autumn/ spring then yes, it can get confusing for some people.
Anyway, SM is showing the clock in chatroom window, there on the upper side of chat window is listed the GMT/UTC and the actual date on site and if u hoover with mouse over it it shows local time, this tool is made for models to figure things easier, before was showing just GMT time but they changed a while ago.

Blovely
12-23-2015, 11:38 PM
LOL, is easier to add 2 hrs than calculate backwards the US times which are FOUR time zone on the continent + Hawaii, if u take into consideration the hour changing in autumn/ spring then yes, it can get confusing for some people.
Anyway, SM is showing the clock in chatroom window, there on the upper side of chat window is listed the GMT/UTC and the actual date on site and if u hoover with mouse over it it shows local time, this tool is made for models to figure things easier, before was showing just GMT time but they changed a while ago.

Great tip. I would've never realized this if someone didn't mention it.

Cutie101
12-24-2015, 01:40 AM
LOL, is easier to add 2 hrs than calculate backwards the US times which are FOUR time zone on the continent + Hawaii, if u take into consideration the hour changing in autumn/ spring then yes, it can get confusing for some people.
Anyway, SM is showing the clock in chatroom window, there on the upper side of chat window is listed the GMT/UTC and the actual date on site and if u hoover with mouse over it it shows local time, this tool is made for models to figure things easier, before was showing just GMT time but they changed a while ago.

Every model should look on internet and see on what GMT they are, based on the area they live in.
I am in the summer on GMT + 3 so i add 3 hours :)))
Usually every payment period, contest, etc. on Streamate starts at 12 AM GMT. So, if every model knows on what GMT (-10, -5, +4, +7, etc) she is, then she will know what time HER contest/pay period, etc starts.

KatM
12-24-2015, 01:45 AM
^^^ Of course this would be the ideal but looks like not everybody is checking on these things otherwise people wont get confused. ;)
Happy holidays!

IvyAdams
12-24-2015, 09:35 AM
Just a note....

I made a post in the Venting Thread about Streamate, and Liz wrote me an email to fix the problem about an hour after I wrote it.

I really appreciated it, and feel like sometimes I get so stuck in complaining about all the problems that it's easy to forget that there are people who work at SM who do their job really well and do care about the problems that we can run into.

That's all. :)

Marina Starr
12-24-2015, 12:34 PM
Cosign! SM support has been nothing but helpful whenever I needed help. Liz is also wonderful!

Just a note....

I made a post in the Venting Thread about Streamate, and Liz wrote me an email to fix the problem about an hour after I wrote it.

Cosign! SM support has been nothing but helpful whenever I needed help. I'm sure they under a lot of pressure.
I really appreciated it, and feel like sometimes I get so stuck in complaining about all the problems that it's easy to forget that there are people who work at SM who do their job really well and do care about the problems that we can run into.

That's all. :)

Chellyinparadise
12-24-2015, 12:59 PM
I agree liz is awesome she is always so kind and helpful never had or will have anything bad to say about her at all. :)

PhatGirlDynomite!!!
12-24-2015, 01:00 PM
Just a note....

I made a post in the Venting Thread about Streamate, and Liz wrote me an email to fix the problem about an hour after I wrote it.

I really appreciated it, and feel like sometimes I get so stuck in complaining about all the problems that it's easy to forget that there are people who work at SM who do their job really well and do care about the problems that we can run into.

That's all. :)

Are you saying she reached out to you based a post you made on this forum?

PhatGirlDynomite!!!
12-24-2015, 01:05 PM
My experience with SM support is about 70% good. But the 30% is usually so bad that it makes me question the structure. Usually I have to respond to the first response before I get one that makes sense and is on par with my original ticket.

Monica_Lovely
12-24-2015, 05:26 PM
Hello Ladies,
I know we all have the "Christmas Bonus" thing going on right now. Just something weird I noticed and wanted to see if anyone else is experiencing the same issue? I went to check my daily time online in the reports area and it's showing that I didn't work at all for the 24th GMT however I have done multiple shows and it proves it in my earnings that I was already on for a few hours. Is anyone having this problem?

MissMoore
12-24-2015, 08:43 PM
Above: I believe your earnings will show from the bonus on the 28th.

Another question about the bonus: does the bonus contest end tomorrow at 8pm est? I thought it was 72 hours long?

Issabelle
12-24-2015, 08:46 PM
Above: I believe your earnings will show from the bonus on the 28th.

Another question about the bonus: does the bonus contest end tomorrow at 8pm est? I thought it was 72 hours long?

End of the day on the 26th, so 8 p.m. EST on the 26th it ends.

plumwine
12-24-2015, 09:04 PM
End of the day on the 26th, so 8 p.m. EST on the 26th it ends.

Not to nit-pick or anything, but it's actually 7 p.m. EST now that Daylight Saving Time has ended. I only realized this during the last contest lol. Just a heads up :)

MissMoore
12-24-2015, 09:15 PM
Thanks ladies! @plum certainly not nitpicking and I genuinely appreciate the reminder. :) hope everyone has awe$ome week.

IvyAdams
12-24-2015, 10:13 PM
Are you saying she reached out to you based a post you made on this forum?

Yep! I posted in the SM venting thread

Peachh
12-25-2015, 04:16 AM
Quick question:

For those of you that receive paper checks (not fed ex): have you received payment for the week of the 16th yet? I noticed in the payment section on SM it says checks are on a three week delay. But under payment history it says it has already been issued. I'm a bit confused, so thanks for your help!!

Blovely
12-25-2015, 04:25 AM
SM if you're reading this can we get a muahs/kiss emoji. I would love to be able to send a kiss emoji to customers when they say a compliment or send gold.




Has anyone noticed an influx of guys asking how the site works, saying that they're new and or asking how to go private?

Issabelle
12-25-2015, 04:28 AM
Not to nit-pick or anything, but it's actually 7 p.m. EST now that Daylight Saving Time has ended. I only realized this during the last contest lol. Just a heads up :)

Yes, that's correct. Good catch. I think I just had a camathon induced dumb moment, lol. I'm in PST and I know it ends at 4 p.m. here, but everyone else it's like 'DST time is fine. You can't do simple math of +3 to figure out when it actually ends and you're right 50% of the year anyway so what the hell? That's too much work.' lol

BadBitch
12-25-2015, 01:56 PM
You know what I want for Christmas? A way for us to be able to manually block a customer. I had some douchenugget take me for a 15 block a few weeks ago and left 5 min in. Luckily, my rep paid me for it. Well, said douchenugget returned yesterday and took me for another 15 block. I said in my nice, but jerked-off voice, "Gee, I hope your computer doesn't cut out like it did the last session we had. Cause surely, I know you didn't end that show early". We made it 8 min in and I seen him sit up and end it. I got paid for the show, but I'm over the fucking game.

SoloDesire
12-25-2015, 02:00 PM
You know what I want for Christmas? A way for us to be able to manually block a customer. I had some douchenugget take me for a 15 block a few weeks ago and left 5 min in. Luckily, my rep paid me for it. Well, said douchenugget returned yesterday and took me for another 15 block. I said in my nice, but jerked-off voice, "Gee, I hope your computer doesn't cut out like it did the last session we had. Cause surely, I know you didn't end that show early". We made it 8 min in and I seen him sit up and end it. I got paid for the show, but I'm over the fucking game.

You always get paid for the full block as long as they stay longer than a small set amount of time. I don't want to post the exact time, but you would have gotten paid for both of those blocks regardless. I love it when they buy whole blocks and leave early but long enough for me to get paid for the full block! Free money!!

AlexiaRoss
12-25-2015, 02:01 PM
You know what I want for Christmas? A way for us to be able to manually block a customer. I had some douchenugget take me for a 15 block a few weeks ago and left 5 min in. Luckily, my rep paid me for it. Well, said douchenugget returned yesterday and took me for another 15 block. I said in my nice, but jerked-off voice, "Gee, I hope your computer doesn't cut out like it did the last session we had. Cause surely, I know you didn't end that show early". We made it 8 min in and I seen him sit up and end it. I got paid for the show, but I'm over the fucking game.

Don't we get paid regardless if they end the show early? I thought it was only Gold Shows we dont get paid for if we end them without finishing or get cut out. I had a block session end one time because of my old shitty laptop 2 minutes in and I still got paid. The customer got reimbursed by SM on his account, but it did not affect my earnings.

BadBitch
12-25-2015, 02:12 PM
You always get paid for the full block as long as they stay longer than a small set amount of time. I don't want to post the exact time, but you would have gotten paid for both of those blocks regardless. I love it when they buy whole blocks and leave early but long enough for me to get paid for the full block! Free money!!

Yeah, I feel ya (I don't want to give too much info away, either - can't be giving these assmunches ideas!). But, yeah, I know we get paid for a certain amount of time in. That's why yesterday, I stalled like a mofo! Fuck him! I love how I seen him sit up and end it. Asshole.

SimoneGray
12-25-2015, 05:40 PM
43743

So basically when I try to find myself on SM this is the response I get, yet on cammodels everything is good and there are some people coming into my room...anyone know what the cause of this is? I'm concerned its affecting my visibility.

Chellyinparadise
12-25-2015, 05:48 PM
43743

So basically when I try to find myself on SM this is the response I get, yet on cammodels everything is good and there are some people coming into my room...anyone know what the cause of this is? I'm concerned its affecting my visibility.

Do you have geo restricting on?

SimoneGray
12-25-2015, 05:51 PM
^^ nope, removed it in order to find myself...does it have a time limit before it goes off though? Like every 24hrs? because that could also be it

Chellyinparadise
12-25-2015, 06:02 PM
^^ nope, removed it in order to find myself...does it have a time limit before it goes off though? Like every 24hrs? because that could also be it

Yes takes 24 hours to take affect i was told by liz before. Check it again after then and see if it works if not message liz and see if she can help. Hope it helps.

BadBitch
12-25-2015, 08:13 PM
^^ nope, removed it in order to find myself...does it have a time limit before it goes off though? Like every 24hrs? because that could also be it

Yep. It takes 24 hours.

CocoaCaramelBBW
12-27-2015, 11:04 AM
I have been reading different topics laughing,and learning while waiting for my application to approve. I seen this on amazon prime last night and i burst out laughing wondering if she was a camgirl once, but all i could think was open chest bb!!!

43764

JessRyan
12-28-2015, 01:55 PM
is this something I just never noticed before? From my mailbox I blocked a customer. I thought that block only blocked him from messages, but now I see his name is also in my blocked list and i can block him from chat too. Has it always been this way?

PhatGirlDynomite!!!
12-28-2015, 02:05 PM
is this something I just never noticed before? From my mailbox I blocked a customer. I thought that block only blocked him from messages, but now I see his name is also in my blocked list and i can block him from chat too. Has it always been this way?

Yup, this is why I love getting dick pics. Most spenders don't send dick pics. Now I can just weed them right on out.

JessRyan
12-28-2015, 02:28 PM
wow, I never noticed that. geez...I'm slow. But good to know ;-)

SweetieBitch
12-28-2015, 02:45 PM
FYI -- the holiday contest bonus has been added to this week's earnings as a pay adjustment (if you participated). I DM'd Streamate on Twitter and they let me know where I placed. Lower than I expected, but still pretty happy about the extra amount. Congrats to all the ladies who placed :)

JessRyan
12-28-2015, 03:04 PM
OMG I got an extra bonus! $100!! it was a great 48 hours for me during the holiday event. Wow I wasn't expecting that! Sweet

laurielegs
12-28-2015, 03:10 PM
FYI -- the holiday contest bonus has been added to this week's earnings as a pay adjustment (if you participated). I DM'd Streamate on Twitter and they let me know where I placed. Lower than I expected, but still pretty happy about the extra amount. Congrats to all the ladies who placed :)

Edited to add - I didn't see it at first - it's under PayAdjustment. woohoo $25 lol. Never ever working christmas again, was so slow and so many assholes, ugh!

SweetieBitch
12-28-2015, 03:20 PM
I placed #45 and got a $250 bonus... and I made $1450 over the contest days. Which means other ladies must have BANKED. You go girls.

pixiepower329
12-28-2015, 03:24 PM
I haven't even got my $25 adjustment yet =/

NVM.. just saw it. Who do we DM to find out how far down we placed? I don't see a twitter for Streammate... and I don't have the option to DM the Streammaterecruiting thingy

SweetieBitch
12-28-2015, 03:28 PM
I haven't even got my $25 adjustment yet =/

Did you work at least 10 hours and make at least $25?

SweetieBitch
12-28-2015, 03:31 PM
Who do we DM to find out how far down we placed? I don't see a twitter for Streammate... and I don't have the option to DM the Streammaterecruiting thingy

It's @StreamateModels (which is StreamateRecruiting.) I think I was able to DM them because they DM'd me about the Halloween contest winners a while back. Maybe just send them a tweet and ask if they can DM you your ranking.