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JessRyan
04-06-2016, 08:36 PM
^^ "But no one at SM is reading this, so mostly I'm just complaining to the ether right now. " ^^^^ we must make them hear. If we really wanted to, we would arrange it right at their front door. All things CAN be done. Seattle isn't on the moon....

PrincessLavender
04-06-2016, 08:47 PM
It would be nice if the guys could load money into their account and we could see how much they have in it by clicking on their profile. I wish we had that in place would save alot of time guessing who has money or not to spend. I know we try to convert all of them as we should but that would be awesome to have implemented. This is just a thought i had thinking outloud haha some guys havent spent money in the whole time they are there and they clearly state they dont intend to but have their account for yrs without spending a dime. It would be easier to work the guys with money loaded it would be awesome to have that in place in the future.

I feel like this would be a bad idea. It seems like the sites where the guys have to load money they're more conservative with how much they spend. With it just being tied to their credit card I think some guys just don't realize how much they're spending so they end up spending more.

PrincessLavender
04-06-2016, 08:49 PM
I just checked my rankings after using the encoder earlier and everything is now showing as excellent except for time online (naturally) and round trip time which is 267 (below average). Any idea how I can get it down?

I don't really pay too much attention to the round trip time. Mine is all over the place.

Chellyinparadise
04-06-2016, 09:18 PM
I feel like this would be a bad idea. It seems like the sites where the guys have to load money they're more conservative with how much they spend. With it just being tied to their credit card I think some guys just don't realize how much they're spending so they end up spending more.

That is true also. Some do go overboard and not realize how much they spend, so youre right,

Glamourmilf
04-06-2016, 10:27 PM
I don't like the new earnings page either... blah. Also, I like to open up the "recent earnings" box while still streaming so I can check what the customer rated me, put in any notes on him, etc. It used to be a convenient small pop-up. Now it opens a pop-up, then you have to click another link to expand your list of sessions, THEN you can click the customer's name, but that opens a whole new tab alongside my streaming browser's window behind the pop-up?! It almost feels like it's not supposed to be like that, and hopefully they are still working on it. Not a huge deal, but why change something only to make it worse?

"Ditto". It's such a pita now to check earnings.
AND, if I hadn't read it here first, I'd be so confused.
I guess SM doesn't tell us about any changes, because they rely on all of us discussing it here. Lame.

KatyBoleyn
04-06-2016, 11:22 PM
We just wrote some feedback to them also. If you think its hard for checking one model's earnings, try checking 100's of them...manually clicking to open each one now to see their earnings.

Glamourmilf
04-06-2016, 11:45 PM
We just wrote some feedback to them also. If you think its hard for checking one model's earnings, try checking 100's of them...manually clicking to open each one now to see their earnings.

Ugh! I can't even imagine having to do that.
By the end of my shift I had such a headache, because I had vids to send out. It was too much.

Sunnylexie
04-06-2016, 11:46 PM
Smh changing the earnings page wasn't needed. It takes more clicks to look at current and past earnings than it did before.

Yeah that plus the design that is completely different from the rest of the interface. Leaving aside all the clicking around, it now takes me a few seconds to realize what site it is at all lol. Completely counter-intuitive.

44655

Poesia
04-07-2016, 12:11 AM
I was wondering what happened to my room traffic the last 3 nights...pointless updates with a ton of glitches. How I've missed you!!!!!

beauvoir
04-07-2016, 01:13 AM
Oh god I feel like crying. I just had a guy in free who tipped to see my panties. I stood up and showed him for a minute or so and sat down again. My output moniter on the encoder showed everything was fine, but then he called me a cheap bitch and said I hadn't stood up at all and I did.

Maybe it was just him but he was being such a douche about it, and a couple of other guys kept saying things that made me think there was a time lag. What causes this? How can I stop it? Im losing business and it's not my fault!

Tatti_D
04-07-2016, 01:58 AM
Oh yeah. 100% agree that an ID number in the pop up page would help.

Two tricks to avoid video-theft by username change:

1) When the customer messages you for the video, block them from messaging. They should* then appear in your Black List tab with their username as a hyperlink. This will pull up their user profile and allow you to check the session details to see if they're the proper paying customer. You can also leave yourself notes on the customer when they pay so that when you pull up this pop up from the Black List you automatically see if they're the proper customer or not. If they are, UNBLOCK from messages and send them the video. If they aren't, block them from chat as well and enjoy knowing you caught the wannabe thief.

2) Giving out a password/codeword for each video, as previously mentioned.

I like a combo of options 1&2 where I note on the customers profile what video he bought + the code I gave him to redeem it so if the custy forgets the code (horny dudes are dumb) OR I get a fake I need to quickly eliminate, I have both options open.

And, yeah, massive fucking pain in the ass. But then, what do you expect from a site where the twitter page runner--during a live Q&A session btw--denied the free preview/peeper loop hole even existed and claimed a non-charge meant the customer hadn't yet connected to the show? My fav part of that session was him just ignoring the question from a model saying 'so how are the peepers that never get charged able to talk before they leave if they haven't connected?' Like, guys, we get it. Back in Ye Olde Days of Dial Up, it could take a bit for connections to paid chat to start/they often glitched and so you gave some wiggle room so customers wouldn't get charged for technical glitches, but we live in Ye New Days of Fiber Optics so if you could just admit that feature is outdated and remove it that'd be great.

SM is my love-hate relationship of the ages. I make so much money there and sometimes I just want to throttle them anyway.

* Note--the Black List tab is sometimes weird in refreshing with messaging blocks. If the user you blocked doesn't immediately show up, sort the Black List by customer name (alphabetically) and go dig for the user. Still a 3 minute process to check if the user actually paid for a vid, but at least you can confirm that way.

Thanks a lot! Option 1 works great. Just tried it. Had no idea you could see their pop up in the Black List. It's kind of what we are asking for but with a lot of more steps. It works for now! Hope SM makes things easier and incorporates that to the inbox page.

Anyway, great info!

Blovely
04-07-2016, 03:18 AM
Yeah that plus the design that is completely different from the rest of the interface. Leaving aside all the clicking around, it now takes me a few seconds to realize what site it is at all lol. Completely counter-intuitive.

44655
I'm assuming the design is different because they probably will replace the old layout with this. They're probably just testing the earning page out first. But it doesn't make sense to me to change the layout if they aren't adding new features like what's the point. They didn't add any new features to the earning page they just made it 1000x more complicated. SM we need a new server and a site structure that's not dependent on flash since its seems to becoming obsolete, we don't need a new earnings page or a new model panel layout.

Marina Starr
04-07-2016, 04:18 AM
Dearest Streamare,
Why I gotta click on 50 things to get to see my actual earnings???!!! Y'all must be bored.

No love,
Head Hoe/CEO
http://i158.photobucket.com/albums/t94/tsmelania/tumblr_msmqxxrt3B1qgkx7to1_500_zps4dde90d4.gif (http://s158.photobucket.com/user/tsmelania/media/tumblr_msmqxxrt3B1qgkx7to1_500_zps4dde90d4.gif.htm l)

Sunnylexie
04-07-2016, 05:44 AM
Dearest Streamare,
Why I gotta click on 50 things to get to see my actual earnings???!!! Y'all must be bored.

No love,
Head Hoe/CEO
http://i158.photobucket.com/albums/t94/tsmelania/tumblr_msmqxxrt3B1qgkx7to1_500_zps4dde90d4.gif (http://s158.photobucket.com/user/tsmelania/media/tumblr_msmqxxrt3B1qgkx7to1_500_zps4dde90d4.gif.htm l)

Way to go.

1) Do a survey asking what features we'd like to see;
2) End up doing some useless shit noone needs.

Guess they got their mailbox spammed by models asking for a purdier earnings page with something to click on because the current one was so boooooring.

xxtinamariexx
04-07-2016, 07:02 AM
We just wrote some feedback to them also. If you think its hard for checking one model's earnings, try checking 100's of them...manually clicking to open each one now to see their earnings.

It would be nice if they actually asked for feedback prior to making a change. Ask studios, ask girls, do a freakin survey.. anything. don't need to fix whats not broken. between you and LS both of you guys ask.

Bobo12345
04-07-2016, 07:19 AM
I would prefer old layout with bigger earnings than new layout with o earnings

hyori
04-07-2016, 09:00 AM
I hate the new earnings layout, WTF were the coders smoking when they came up with the SHITTIEST and most INEFFICIENT way to look at OUR MONEY. The FUCK.

jackiebee
04-07-2016, 10:44 AM
I hate the new earnings layout, WTF were the coders smoking when they came up with the SHITTIEST and most INEFFICIENT way to look at OUR MONEY. The FUCK.

Yeah, man is that structure a massive pain in the ass. I gotta click three things to see what I JUST MADE in a show? FFFFUUUUUUUUUU.

Maybe they don't want us to think about what money we're making.

Sunnylexie
04-07-2016, 10:49 AM
I hate the new earnings layout, WTF were the coders smoking when they came up with the SHITTIEST and most INEFFICIENT way to look at OUR MONEY. The FUCK.

My pet conspiracy theory is that it was to make it harder for us to spot the under-30-second guys and put them on the to-ban list.

I really hate it that the earnings table collapses even if you just refresh the page without closing the tab. Hell, it even collapses when you just hit the green "refresh" button. This makes no sense.


Maybe they don't want us to think about what money we're making.

Wrong. We'll just be spending thrice as much time checking our earnings (aka ignoring the chat) after each show.

Issabelle
04-07-2016, 10:53 AM
My pet conspiracy theory is that it was to make it harder for us to spot the peeper guys and put them on the to-ban list.

I really hate it that the earnings table collapses even if you just refresh the page without closing the tab. Hell, it even collapses when you just hit the green "refresh" button. This makes no sense.

Yeah, I'm bitching @realstreamate now since he tends to respond better than real support. Fellow ladies of twitter, if you would care to join me in expressing our displeasure to the SM twitter guy, I would love the company.

I *hate* having to keep an extra tab open to check for peepers. I mean, yeah, I automatically ban anyone who pops in and out too quickly for my taste from messaging and then later ban from chat from my black list based on the earnings page post-show, but it's still a massive headache. I have two monitors and still can't make this work efficiently.

KatyBoleyn
04-07-2016, 11:08 AM
We got a response from them regarding our issues with the earnings sheet - I don't think anything there is proprietary or private.

===========
Hello,

Thanks for the feedback. As with EVERY update/change, we cannot keep everyone happy all the time. We’ve received great feedback thus far however. Of course we also have requests or comments like yours below and we will continue to try and meet as many of them as possible.

To address your concerns directly we will be adding current earnings at a glance (hopefully today) to the list so that you do NOT have to expand everything.

(Bugs reported) have been noted – and will have this investigated.

We’re not looking at this as “fixed” we’re looking at it as improvements. Please keep in mind we’re also trying to make things more mobile friendly and the old earnings page simply doesn’t comply with the need.

As you know in this world, change is never welcomed with open arms, but we always try to make sure we do what we can to make the transition as easy as possible.

Hang in there, we’ll get things improved.

============

So it looks like the main issue will be addressed as far as earnings at a glance.

DeepThoughts
04-07-2016, 11:11 AM
Im hating when I now click on a username from the earning page it opens a NEW FUCKING TAB! Why cant I just have the little view window to see the client info and type new notes on the client??? It was so easy before I could see what was going on in my room while I was updating notes but now its just a new tab!

So distracting!

hyori
04-07-2016, 11:15 AM
Apparently, it is to make the model interface more mobile friendly. Let's hope this is the first step towards making the entire site mobile friendly.

I had no problems accessing the old interface on any device prior to these changes. But, I'm going to remain a little stunned that they are actually implementing a positive change.
http://i.imgur.com/SiYyVjZ.png

hyori
04-07-2016, 11:17 AM
OMG they are changing to HTML5 too! I am so fucking excited!

Chellyinparadise
04-07-2016, 11:25 AM
Well its about damn time maybe now guys will be able to spend more hence alot of customers use mobile to view us. Thats good news i hope:)

Chellyinparadise
04-07-2016, 11:30 AM
Im hating when I now click on a username from the earning page it opens a NEW FUCKING TAB! Why cant I just have the little view window to see the client info and type new notes on the client??? It was so easy before I could see what was going on in my room while I was updating notes but now its just a new tab!

So distracting!

Yea i agree it would be nice if they made a shortcut like a scroll down when you click on a members name to be able to have quick access to notes spending amount profile etc instead of having to click and click and click haha

Sunnylexie
04-07-2016, 11:32 AM
I'd rather have my earnings page not fucked up than be able to see my earnings on a mobile devise when AFK. Hell, it's a COMPUTER I use to cam, not a smartphone or a tablet. And WHYYYY would anyone want to log in and check their earnings when off cam, on a mobile?! FFS, what could've changed there that needs an urgent check?!

Bobo12345
04-07-2016, 11:40 AM
The new layout is based on the idea : "ARE YOU SURE YOU WANT TO SEE YOUR EARNINGS?"

plumwine
04-07-2016, 11:50 AM
I'd rather have my earnings page not fucked up than be able to see my earnings on a mobile devise when AFK. Hell, it's a COMPUTER I use to cam, not a smartphone or a tablet. And WHYYYY would anyone want to log in and check their earnings when off cam, on a mobile?! FFS, what could've changed there that needs an urgent check?!


Exactly!

Do you guys remember the survey they sent out to us asking.. 1) Do we already check our earnings on a mobile? 2) Would we like to be able to check our earnings on a mobile device...etc?! I can only assume they got a lot of feedback from models saying they want to. Personally, I voted no, for the exact reason written above! And, like Hyori said, she was able to access it just fine on any device before this change.


ETA: The survey didn't have that exact wording, but you probably remember it if you took it. It was sent to us in December:

"New Survey
There's a new survey available! We want to thank everyone who responds to our surveys—your thoughts and opinions have helped us out a lot!

Our new survey is about your interest in using streamatemodels.com on your phone or mobile device. It should only take a minute or two, and we'd love to hear your thoughts. Your input may help guide future updates. Thank you!"

audritwo
04-07-2016, 01:21 PM
yeah i did no on that too. who the fuck checks their earnings on their phone?

Chellyinparadise
04-07-2016, 01:24 PM
Thats the last thing id want to do when youre on a computer and sure the hell dont want to do it after work on mobile haha when im off work hell with that lol

Chellyinparadise
04-07-2016, 01:27 PM
The new layout is based on the idea : "ARE YOU SURE YOU WANT TO SEE YOUR EARNINGS?"

HAHA it seems that way keep clicking maybe youll find them somewhere! Like wheres waldo wheres your earnings LOL

KatM
04-07-2016, 01:32 PM
If we had the offline tips available i would understand wanting to check up earnings on mobile when not near our PC's but when i know exactly how much i made at the end of my shift why do i care to check earnings on mobile?!
Maybe this tool would be of use for some Gold club sign ups for who has Gold Club enabled?
I dont, they never gave me the option nor do i want it anyway.

Tatti_D
04-07-2016, 02:18 PM
We got a response from them regarding our issues with the earnings sheet - I don't think anything there is proprietary or private.

===========
Hello,

Thanks for the feedback. As with EVERY update/change, we cannot keep everyone happy all the time. We’ve received great feedback thus far however. Of course we also have requests or comments like yours below and we will continue to try and meet as many of them as possible.

To address your concerns directly we will be adding current earnings at a glance (hopefully today) to the list so that you do NOT have to expand everything.

(Bugs reported) have been noted – and will have this investigated.

We’re not looking at this as “fixed” we’re looking at it as improvements. Please keep in mind we’re also trying to make things more mobile friendly and the old earnings page simply doesn’t comply with the need.

As you know in this world, change is never welcomed with open arms, but we always try to make sure we do what we can to make the transition as easy as possible.

Hang in there, we’ll get things improved.

============

So it looks like the main issue will be addressed as far as earnings at a glance.

I also got a private message from SM regarding the earnings update and the customer ID number. They say they'll include the ID number.

In my opinion, SM's support isn't good. However, this time, at least we know they are listening to what we are saying. They told me that one of the issues was that they are receiving all sorts of feedback from lots of places and it's hard to make everyone happy and meet everyone's request all at once.

I think what we are doing here is good and apparently it's kind of working, but we could be even more organized so we could get things done. What if we create a Twitter account, only for SM active models? We bring all these issues up here, express between us what changes we would like, then post a picture on that Twitter account with a text for each idea we come up in here. Then we all vote. "Like" means agree, "retweet" means disagree.

Example:

Picture1
"Who would like
offline tipping
available for
customers?"

RT(15) LIKES(136)

We leave the picture for a week so everyone has a chance to vote. Then one of us (ths spokesperson) takes that idea or complaint to SM.

This way SM doesn't have to receive 1,000 angry e-mails separately, reply with automated messages and do nothing about it. We speak as a group and get things done little by little so that one day SM can be what it was 3 years ago.

Just a thought... Idk what SM thinks about it tho...

PhatGirlDynomite!!!
04-07-2016, 02:41 PM
Tatti I like u. I really really do. I mean I typically like everyone but for you my feelings are strong.

PhatGirlDynomite!!!
04-07-2016, 02:46 PM
The retweets representing dislikes is kinda odd? Or am I missing the longterm impact of retweeting people who disgree? Is it backwards? Not a bad idea...

Tatti_D
04-07-2016, 02:58 PM
Tatti I like u. I really really do. I mean I typically like everyone but for you my feelings are strong.

LOL! Right back at ya!

The retweets and likes idea was just a thought. I just found out the Twitter account administrator can set the answers to be YES or NO, so even better (I'm the worst with Twitter). A picture text with yes or no answer.

PhatGirlDynomite!!!
04-07-2016, 03:20 PM
Yes u can do polls on Twitter and set a hash tag for SM CAMMERS. Post here what hash tag u choose so we know to look for it. Then we vote and retweet it to @realstreamate each week it can be a new hash tag and new poll

PhatGirlDynomite!!!
04-07-2016, 03:40 PM
Okay I just worked it out. Greentea is the bomb! Create twitter account. Something like @streamatepolls each week make a poll as a pinned tweet to the top of the twitter page with a poll. The hashtag can,also be #streamatepolls each week we check to see what the pinned post is and vote and then retweet to @realstreamate that's all I got for now

Tatti_D
04-07-2016, 06:46 PM
Okay I just worked it out. Greentea is the bomb! Create twitter account. Something like @streamatepolls each week make a poll as a pinned tweet to the top of the twitter page with a poll. The hashtag can,also be #streamatepolls each week we check to see what the pinned post is and vote and then retweet to @realstreamate that's all I got for now

I like it!

To be honest, I'm not very familiar with @realstreamate. We follow each other, that's about it. Is he/she serious? Like can he/she get things done if we go through with this @streamatepolls thing? Cause it would be great if one of us could get Streamate, Liz, etc. To actually agree to take our suggestions seriously and not dismiss them as if they were dealing with one performer. But if @realstreamate is our guy, awesome!

For now, I'm going to pass the idea to Liz and platinum support and see what they say.

PhatGirlDynomite!!!
04-07-2016, 07:14 PM
I like it!

To be honest, I'm not very familiar with @realstreamate. We follow each other, that's about it. Is he/she serious? Like can he/she get things done if we go through with this @streamatepolls thing? Cause it would be great if one of us could get Streamate, Liz, etc. To actually agree to take our suggestions seriously and not dismiss them as if they were dealing with one performer. But if @realstreamate is our guy, awesome!

For now, I'm going to pass the idea to Liz and platinum support and see what they say.

Yes @realstreamate is the one manning the twitter account. Currently they have a hashtag #StreamateQA for us to ask questions. I suppose you can contact Liz but you really don't need their permission to orchestrate this. Who knows they may try to talk you down. It really just depends on how serious you are how much effort you want to put into it?

DelishIrish
04-07-2016, 07:25 PM
Wondering who wouldn't want offline tipping and what the reasoning would be. Seems like something they should obviously add imo

Tatti_D
04-07-2016, 07:50 PM
Well the reason for this is to make things simpler and more efficient for us and for them. A way that we can all agree on something and let them know as one big group so they can change it for the better. I can't imagine them turning that down since it would just make their work easier. Since the main objective is to make the site a better place to cam, which would directly increase our profit, therefore their profit as well, I would like to think they'd be interested.

As for how much effort... It all depends on how many girls vote and if SM does something about it. After all, we all benefit from a better site, it's only logical.

Tatti_D
04-07-2016, 07:56 PM
I just saw the earnings page again and saw they finally included the customer ID number. That's a start. Aparently things can get done. Great news.

BadBitch
04-07-2016, 09:13 PM
Now a days it seems like you have to stay on for at least 4 hours to make anything on SM. Also when your rates are higher it can take longer to get shows. Also these last few months SM have been a hit or miss for some of us.

I say "Hello" to everyone that enters verbally and or by preset. I often type and speak to assure that my message is getting across to everyone. I utilize the hell out of the preset message function and have a tip menu. If you haven't already you should create a message stating that you have a lower price available because if your prem is $9.99 guys maybe coming in your room looking at your prem price and leaving because they feel its too high. I try to remind guys that my Exc is cheaper than Prem.

I've cut down on chit chat. Before I use to approach guys like:

Hello. How are you?
Where are you from?
Are you horny over there in "insert location"?
Do you want to stroke that horny dick?
Want to go pvt and stroke it for me?/Lets go pvt so I can make you stroke it.

Now I say "Hello. How are you? So what are you into luv?/What brings you by today?" and then I say some line to try to coax them to pvt.

I've definitely limited my talk time. Same as you. I ask how they are, where they're from and what brings them to my room.

BadBitch
04-07-2016, 09:16 PM
@ Glam
Yes the culture of SM is different than any other site, believe me only on SM i have success with this hustle (i used this hustle with success on other pvt sites like IFR, IML, Jasmin back in the days), here people pay for the things they want from me cause i cater to fetish guys and they pay if they really want me & the things i offer.

On other sites this hustle is not working for me cause members are used to different hustle, men are like little boys, if they get spoiled they stay spoiled, it's important to train them 'properly' but u also need the right site to work certain hustle.

I know i dont have the personality, age & patience to pamper these guys on token sites & entertain them, that thing is for the young girls with lots of energy and stripper abilities/ mind set, for me that is too much work at the end of my cam career lol, now i want to be spoiled and worshiped by men ;) not to entertain them crowds LOL.

I want SM to stay a pvt based site so i can work my hustle the way i like and find more profitable, i hope this site will never change into a token based one, i hope it's culture will stay like it is now cause i just love the way it is.

I have many good regulars on SM that spoil me rotten, people who really put value into my work & appreciate what i have to offer, i adore my good regulars & i am doing everything to make them happy when they show me their love.

New guys come by too and i put up the same service for them as well to make them return.
Fetish guys are the most loyal & generous, i dont cater to gold show guys cause they just a different 'bread', i prefer the one-on-one experience over the GS one, i am really shy & dont feel comfy to be seen performing by lots of people at once.

my 2 cent on SM's site culture from my POV ;)
Good luck everyone xx

Yes!!! I don't have the patience for token sites. I don't want to sit and chat for 6 hours. I don't want to play games. I don't want to do cooking shows. I want to make guys cum then log off.

Rispy_Girl
04-07-2016, 09:29 PM
I thought I'd sign up for SM to try it, but I think my name is taken. I tried RispyGirl and Rispy_Girl. Is there a way for me to get the name if the account has been innactive? I think I remember someone on here saying they did that.

gingerstcyr
04-07-2016, 10:55 PM
I am noticing people in my room have gold type. Their screen name is in gold not black. What does that mean? Anybody?

Sunnylexie
04-07-2016, 11:04 PM
I thought I'd sign up for SM to try it, but I think my name is taken. I tried RispyGirl and Rispy_Girl. Is there a way for me to get the name if the account has been innactive? I think I remember someone on here saying they did that.

I had my old name transferred to my new account. I created it under whatever name and then messaged Liz to have it changed to my old name. But I don't think you can do it if the name's been used by someone else, not you.

SoloDesire
04-08-2016, 04:58 AM
I am noticing people in my room have gold type. Their screen name is in gold not black. What does that mean? Anybody?

It means they've joined your website through Streamate by using the "join my site" button in your profile. Those are your site members.