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izshadow
01-01-2019, 09:58 AM
I saw my first video loop!!!! Yesterday and today I went to view as a guest and its just a loop. Over and over of the same exact thing. How do they get away with this?!?!?!

Quinn.Addams
01-02-2019, 01:18 PM
So...I get a lot of requests for phone chat, but I do not offer it at the moment. I lose a lot of potential customers because I don't offer phone chat.

I tried it one time, and when I heard the guy's voice I cringed & felt really creeped out (like a disgusted feeling in my stomach) so I ended the call and blamed it on technical difficulties.

That's part of the reason I don't offer phone chat now...I feel that I will probably be creeped out by most of these guy's voices. The other reason I don't offer it is because I am unsure of what I'd be talking with them about exactly ...Can someone please describe what the typical phone conversation on SM consists of/how a phone call might typically go?

PixiieGirl
01-02-2019, 01:21 PM
So...I get a lot of requests for phone chat, but I do not offer it at the moment. I lose a lot of potential customers because I don't offer phone chat.

I tried it one time, and when I heard the guy's voice I cringed & felt really creeped out (like a disgusted feeling in my stomach) so I ended the call and blamed it on technical difficulties.

That's part of the reason I don't offer phone chat now...I feel that I will probably be creeped out by most of these guy's voices. The other reason I don't offer it is because I am unsure of what I'd be talking with them about exactly ...Can someone please describe what the typical phone conversation on SM consists of/how a phone call might typically go?
tbh I have trouble talking on the phone so dont offer it, I dont really get it requested too often tho

but definitely interested in hearing responses, one of my goals this year is to start doing phone

bbwbrianna
01-03-2019, 05:04 AM
Did anyone get their Christmas bonus yet? I can't find it anywhere in my earnings.

euro_princess
01-03-2019, 05:09 AM
Did anyone get their Christmas bonus yet? I can't find it anywhere in my earnings.

Yes, mine was loaded on 24 December. You should see it at Payment Adjustments (a little key above your weekly earnings).

miss cleo
01-03-2019, 06:12 AM
So...I get a lot of requests for phone chat, but I do not offer it at the moment. I lose a lot of potential customers because I don't offer phone chat.

I tried it one time, and when I heard the guy's voice I cringed & felt really creeped out (like a disgusted feeling in my stomach) so I ended the call and blamed it on technical difficulties.

That's part of the reason I don't offer phone chat now...I feel that I will probably be creeped out by most of these guy's voices. The other reason I don't offer it is because I am unsure of what I'd be talking with them about exactly ...Can someone please describe what the typical phone conversation on SM consists of/how a phone call might typically go?

God me too, it just makes it seem more real! I couldnt handle phone chat now i just do webcam.

JackAlexander
01-03-2019, 09:03 AM
So...I get a lot of requests for phone chat, but I do not offer it at the moment. I lose a lot of potential customers because I don't offer phone chat.

I tried it one time, and when I heard the guy's voice I cringed & felt really creeped out (like a disgusted feeling in my stomach) so I ended the call and blamed it on technical difficulties.

That's part of the reason I don't offer phone chat now...I feel that I will probably be creeped out by most of these guy's voices. The other reason I don't offer it is because I am unsure of what I'd be talking with them about exactly ...Can someone please describe what the typical phone conversation on SM consists of/how a phone call might typically go?

I do it for special custies. After I have gotten to know them. Otherwise I might hurl at the shit they say. But as far as how a phone convo goes, I have found they are great with taking the lead.

"Hi baby" is usually all I get out and then it is all them and me saying, mmmm, yes..... or my normal dirty talk like I am on cam.

I HATE when I c2c and they turn their mic on. I gave you permission to show me, not talk!!!!!!!! I turn down the volume and say my hearing is bad lol. I do nto want to make false claims of tech issues bc there are enough already and I do not want to add insult to injury' I would rather not run off customers with false claims

LaraLee
01-03-2019, 02:48 PM
I don't love it, but if they take me exc and wanna talk. Lets do it, they find it to be more personal and it keeps then coming back for longer shows. I'm all about the money! I'm not a top cam girl, but I make enough to live off of.

anonamiss
01-03-2019, 06:09 PM
I do it for special custies. After I have gotten to know them. Otherwise I might hurl at the shit they say. But as far as how a phone convo goes, I have found they are great with taking the lead.

"Hi baby" is usually all I get out and then it is all them and me saying, mmmm, yes..... or my normal dirty talk like I am on cam.

I HATE when I c2c and they turn their mic on. I gave you permission to show me, not talk!!!!!!!! I turn down the volume and say my hearing is bad lol. I do nto want to make false claims of tech issues bc there are enough already and I do not want to add insult to injury' I would rather not run off customers with false claims

I'm curious. When you (not necessarily directed at Jack, but anyone who can answer) do c2c plus phone, is there any weird lag? I have done c2c with Mic audio and it is clear that my live feed is like 6 seconds behind the customers. So if they ask me something, I respond as soon as I hear it, but then I hear myself come through their speakers many seconds later.

How does this work with phone? Do your lips sync up on your video with the phone audio? Or do they hear your voice before it shows your lips moving on video?

Sorry if that was confusing, I don't know how else to explain it. I've never used phone mainly because I already have phone anxiety in real life and don't think I'd like hearing a customer's voice right in my ear, but I've been debating trying it out with a few regulars.

queenelayliah
01-03-2019, 06:36 PM
God me too, it just makes it seem more real! I couldnt handle phone chat now i just do webcam.

I am the complete opposite getting on cam makes it more real for me. I love phone chat, phone chat i can be anybody thats why i love my pso limes.

*Correction pso lines not limes.
:beat: I swear I’m not as uneducated as my writing makes me seems. I just have chubby fingers.

DeepThoughts
01-04-2019, 02:19 AM
I'm curious. When you (not necessarily directed at Jack, but anyone who can answer) do c2c plus phone, is there any weird lag? I have done c2c with Mic audio and it is clear that my live feed is like 6 seconds behind the customers. So if they ask me something, I respond as soon as I hear it, but then I hear myself come through their speakers many seconds later.

How does this work with phone? Do your lips sync up on your video with the phone audio? Or do they hear your voice before it shows your lips moving on video?

Sorry if that was confusing, I don't know how else to explain it. I've never used phone mainly because I already have phone anxiety in real life and don't think I'd like hearing a customer's voice right in my ear, but I've been debating trying it out with a few regulars.

Yes Major major lag!!! Its really annoying but some guys just deal with it. If you use the new version of the SMB this seems to have disappeared! The new version is running in real time or really close to it and if they cam2cam there you can hear them really well also. If you dont want to hear them there is a little mic icon that appears on their screen, click it and it turns off their sound. If they ask "can you hear me" and you dont want to hear them just answer "no I cannot" you dont have to elaborate, if they keep pushing tell them they need to type to you. Its the same with doing calls, if you are totally creeped by hearing the guy then dont do calls. I really dont recommend trying to find a work around for things you are not comfortable with because doing those things you hate 1. destroys your soul 2. will make you hate this job really fast!

chomiak
01-04-2019, 07:17 AM
So I just got this e-mail from Streamate....

"[email protected]

Thu, 3 Jan, 16:55 (16 hours ago)

to me
Hello,

We are reaching out to you regarding an important matter.

On December 28th, 2018, you may have noticed that you received two payments issued via SMPay.

The second payment was mistakenly sent due to a technical error which has since been resolved.

To correct this, we will be deducting the total dollar amount of the second payment that was made in error from your future earnings.

We sincerely apologize for any inconvenience this may cause. If you have any questions, please feel free to contact us.

Thank you!"

This can't be legal. It was an error on their behalf.


That total dollar amount was $820 plus the additional 30% thing they had going on before Christmas. I honest to god didn't think anything of it and and took the cash off my SMPay Mastercard a few days ago... and well, I forgot my wallet on top of my car yesterday with the cash inside along with everything else. Reported everything to the police and posted ads for missing wallet etc but I am feeling very distraught. I am 33 weeks pregnant and by no means working for nothing to earn them money they fucked up on and then took days on end to even tell me there was a mistake with their system. How the hell is this my fault? I am having the worst luck lately and I need advice. This has to be illegal. I need to work to pay off my debt before my baby arrives and now I can't even log in to Streamate becuse they are going to take my money from me...

Since I'm royally fucked with Streamate can anyone suggest to me another cam site that's pay per minute and similar? I really don't need this stress right now. I'm on sick leave for the remainder of my pregnanct and literally getting next to nothing from the government.

I need help, please.

DeepThoughts
01-04-2019, 09:21 AM
Firstly I would say contact Liz and explain the entire situation and ask if you can pay it back in smaller installments or if you can delay the payment to them given that it was their mistake and the money is spent, or lost, whatever. They might be willing to work with you on this! I could not condone just never logging back into SM or giving them back the payment cause honestly SM has always been very correct about their payments and this is obviously a pretty major fuck up but it doesnt mean you should just steal the money.

Nicci84
01-04-2019, 10:25 AM
Girls,
I am back streaming after over 3 years break. Got a new fibre optic Internet connection, but there is one problem. The delay in the chatroom is pretty long and I can't figure out why? I am using the external encoder. Everything seems to be fine but the delay is kind of huge? Streamate ranking says my roundtrip time is excellent (259 ms). So what am I doing wrong. Years ago with a bad Internet connection my delay was less? How can that be? Does anyone have any suggestions what could be the problem? Are there any values on the encoder that have a big influence on the delay? Would you suggest I use SM broadcast to improve this or is it the same.
Please help, I am kind of desperate.

Thanks

Nicci

SoloDesire
01-04-2019, 10:33 AM
Try the new SMBroadcast. It cuts down the delay majorly.
https://streamatehelp.com/smbroadcast-cam2cam-beta/

Nicci84
01-04-2019, 11:04 AM
Try the new SMBroadcast. It cuts down the delay majorly.
https://streamatehelp.com/smbroadcast-cam2cam-beta/

Thanks so much, but it's the same. Delay over 10 seconds easily. Really strange. Years ago with a shitty Internet the delay was much less. Any other reason this could cause this?

Thanks

Dahlia Fallon
01-04-2019, 11:07 AM
SMconnect is a low latency interface. Have you tried that?

Nicci84
01-04-2019, 11:19 AM
SMconnect is a low latency interface. Have you tried that?

Sorry Dahlia, what does that mean exactly? What do I have to do to try?

Thanks

Dahlia Fallon
01-04-2019, 11:23 AM
It is a different way to stream on sm. If you go to your account dashboard, go to preferences and switch on the option to test new features. This should give you access to smconnect as a streaming option just above the 'start my show' button.

anonamiss
01-04-2019, 01:28 PM
Yes Major major lag!!! Its really annoying but some guys just deal with it. If you use the new version of the SMB this seems to have disappeared! The new version is running in real time or really close to it and if they cam2cam there you can hear them really well also. If you dont want to hear them there is a little mic icon that appears on their screen, click it and it turns off their sound. If they ask "can you hear me" and you dont want to hear them just answer "no I cannot" you dont have to elaborate, if they keep pushing tell them they need to type to you. Its the same with doing calls, if you are totally creeped by hearing the guy then dont do calls. I really dont recommend trying to find a work around for things you are not comfortable with because doing those things you hate 1. destroys your soul 2. will make you hate this job really fast!

thanks for this response. Maybe I should see how the new SMB works for me. I switched back to the Adobe encoder a while ago because the regular broadcaster was giving me issues.

As for trying out the phone, yeah - I really don't think I'd be comfortable with a bunch of moaning and fap noises and dirty talk in my ear, but I do have quite a few guys who just like to have normal conversations in exclusive. I may try it for those custies.

Question - does speakerphone work in this instance, so you can talk hands free (especially if you're doing sexual things on cam)? I've seen recordings of camgirls who use their phone during video chat and they hold the phone up to their ear with one hand and use toys with the other... That seems like it would get annoying, plus it looks weird.

Nicci84
01-04-2019, 03:08 PM
It is a different way to stream on sm. If you go to your account dashboard, go to preferences and switch on the option to test new features. This should give you access to smconnect as a streaming option just above the 'start my show' button.

Hi there again. Tried that, it's the same. 10-15 seconds delay if I check the transmission on another computer. Looks like something is wrong. I have good Internet, so it should be working fine.
Any other suggestions what could cause the delay? I really don't get it? Over 3 years ago with only 10 Megas down/1 up the delay was less and I was able to work. Now with good Internet I have a 10-15 seconds delay. Althought on the Streamate reports it says my roundtrip time is excellent????
Any other suggestions what the problem could be?
I am super stressed as it looks like I won't be able to stream anymore.

Any help would be greately apreaciated.

Thanks so much

Nicci84
01-04-2019, 06:42 PM
Hi there, did you try using sm connect with the Web encoder? It's almost no delay for me if I don't use an external encoder. Also I wouldn't let it put you off streaming. The customers on sm expect the delay, so much so that they almost fell off their chairs when I used the new Web encoder and was talking to the room in real time.

Dahlia, I tried it with the external Media live encoder. Trying to connect right now with the webencoder, but somehow it doesn't work??? Just says "your transmission starts soon"Please wait......, and nothing connects? Am I doing something wrong? Sorry for all the questions

kamiliam
01-04-2019, 06:57 PM
Hi there, did you try using sm connect with the Web encoder? It's almost no delay for me if I don't use an external encoder. Also I wouldn't let it put you off streaming. The customers on sm expect the delay, so much so that they almost fell off their chairs when I used the new Web encoder and was talking to the room in real time.


thanks for this response. Maybe I should see how the new SMB works for me. I switched back to the Adobe encoder a while ago because the regular broadcaster was giving me issues.

As for trying out the phone, yeah - I really don't think I'd be comfortable with a bunch of moaning and fap noises and dirty talk in my ear, but I do have quite a few guys who just like to have normal conversations in exclusive. I may try it for those custies.

Question - does speakerphone work in this instance, so you can talk hands free (especially if you're doing sexual things on cam)? I've seen recordings of camgirls who use their phone during video chat and they hold the phone up to their ear with one hand and use toys with the other... That seems like it would get annoying, plus it looks weird.

I use a headset, looks kinda dorky but I can move around that way. I personally love phone. I mentioned before that there are issues with it. Support told multiple customers that it was down. It does usually result in longer shows when it works. I find that they are often not even that vocal and I do most of the talking, but that kinda is my specialty

Nicci84
01-04-2019, 09:30 PM
Just used SM Broadcast and I get 129ms roundtrip time (excellent) on my Streamate report/my ranking. But watching my stream on another computer it is still around 12 - 14 seconds delay???? How can that be? I am getting really desperate right now! How can I stream like this and more important why is such a long delay if everything seems to be fine! CPU usage around 10-12%, so what the hell is wrong here?????!!!!
Really sad and desperate right now.

Any ideas

Nicci

Or is a 12 sec delay quiet resonable? What's the delay like for you girls?

KatM
01-04-2019, 11:10 PM
^^^ I looked up my own stream and noticed a longer delay myself, like 10 secs or so!?!
It used to be around 5 secs max but i use a vpn to watch my stream or the phone (vpn too) and was thinking it might be vpn delaying the stream, not sure. I use the latest version of SMB as external encoder (not the browser version).
I am able to cam properly with this delay so i dont know, maybe is normal?!

DeepThoughts
01-05-2019, 02:41 AM
Question - does speakerphone work in this instance, so you can talk hands free (especially if you're doing sexual things on cam)? I've seen recordings of camgirls who use their phone during video chat and they hold the phone up to their ear with one hand and use toys with the other... That seems like it would get annoying, plus it looks weird.

My phone wont pick up my voice very well if I dont hold it closer to me but its shitty and old so I suppose it might with some models of phone you just need to try it but yes I find it annoying to hold it and my toy, usually Im laying down so i just sort of set it on my chest, shoulder area and that way I can have both hands free!


I use a headset, looks kinda dorky but I can move around that way. I personally love phone. I mentioned before that there are issues with it. Support told multiple customers that it was down. It does usually result in longer shows when it works. I find that they are often not even that vocal and I do most of the talking, but that kinda is my specialty

I love phone as well cause I find it gets me a longer show and I rarely to never hear a guy actually talking!! Its like they have no idea what to say! I often get guys that want to "humiliate" me and they are so so so lame, just a lot of calling me a whore, which I am so I dont get it :D But once I had this one guy who was A-mazing who really humiliated me! Like he was in my head and just knew all the things Im self conscious of I was so turned on! That was a rare bird though. He was super sweet too cause before he took me excl he told me that he wanted me to know how sexy he thought I was and what he was about to say was not true!


Just used SM Broadcast and I get 129ms roundtrip time (excellent) on my Streamate report/my ranking. But watching my stream on another computer it is still around 12 - 14 seconds delay???? How can that be? I am getting really desperate right now! How can I stream like this and more important why is such a long delay if everything seems to be fine! CPU usage around 10-12%, so what the hell is wrong here?????!!!!
Really sad and desperate right now.
Or is a 12 sec delay quiet resonable? What's the delay like for you girls?

I would have said it was normal before but now that Im using the new broadcaster there is no delay of very little so I wonder is it your own internet? Have you done a speed test to see your round trip time? Are you using a VPN? And is the other computer you use to see yourself connected to the same internet line because maybe it slows it down to be streaming out on one and streaming in on the other. Try to see if it happens with a different internet line (like on your mobile phone).

Nicci84
01-05-2019, 04:43 PM
^^^ I looked up my own stream and noticed a longer delay myself, like 10 secs or so!?!
It used to be around 5 secs max but i use a vpn to watch my stream or the phone (vpn too) and was thinking it might be vpn delaying the stream, not sure. I use the latest version of SMB as external encoder (not the browser version).
I am able to cam properly with this delay so i dont know, maybe is normal?!

Yes, a VPN probably gives you a few extra seconds delay, if it's a good one maybe only 1 or 2. Around 10 years ago I used to work a lot with VPN's, but that was a different line of work. How come you use a VPN for streaming, if I can ask?
Anyway looks like you have a little less delay than I do, so maybe I am just paranoied, but still, it seems like it's too much for me. Obviously there is always a delay when streaming live, but I thought it was less when I used to stream 3 years ago. Maybe I am wrong. However I still have investigate this further, must be something I can do to cut a few more seconds

Nicci84
01-05-2019, 05:03 PM
My phone wont pick up my voice very well if I dont hold it closer to me but its shitty and old so I suppose it might with some models of phone you just need to try it but yes I find it annoying to hold it and my toy, usually Im laying down so i just sort of set it on my chest, shoulder area and that way I can have both hands free!



I love phone as well cause I find it gets me a longer show and I rarely to never hear a guy actually talking!! Its like they have no idea what to say! I often get guys that want to "humiliate" me and they are so so so lame, just a lot of calling me a whore, which I am so I dont get it :D But once I had this one guy who was A-mazing who really humiliated me! Like he was in my head and just knew all the things Im self conscious of I was so turned on! That was a rare bird though. He was super sweet too cause before he took me excl he told me that he wanted me to know how sexy he thought I was and what he was about to say was not true!



I would have said it was normal before but now that Im using the new broadcaster there is no delay of very little so I wonder is it your own internet? Have you done a speed test to see your round trip time? Are you using a VPN? And is the other computer you use to see yourself connected to the same internet line because maybe it slows it down to be streaming out on one and streaming in on the other. Try to see if it happens with a different internet line (like on your mobile phone).

Very little delay sounds great, I would like that, too. And I thought I'll have it like this with the new Internet connection I got yesterday. Speed test Ping 4, Down 300 Up 30! That should do the job properly, shouldn't it. Not using any VPN. Checking my roundtrip time on Streamate report ranking it's excellent, only 129 ms. Almost can't be better than that. I have tried to see my stream on another computer, on the same computer and on my cel phone, also using another Internet connection, basically always the same delay. Really strange, because my roundtrip time is really good???? Not sure what do do anymore. Really pissed about this

Cutie101
01-05-2019, 05:24 PM
I checked myself too, several days in a row and I get same delay. Few seconds, like 10...

Fun shit: I can finally stream in 720p and I am so obsessed with how clear I am on Streamate, that I watched my own stream for more than 1 hour.
It's been helpful tho, thanks to the delay, I was able to see my resting bitch face and how I actually look when I lose my focus, from looking at myself. Oh and I got a crush on my clear stream hahahaha!!!

kamiliam
01-05-2019, 05:28 PM
I usually have a rtt of 30 and have around a 2 or 3 second delay. Honestly 10 seconds isn’t that bad as long as your voice and movements are in sync. I have had a few guys freak out about how fast I am after the latest broadcaster update. They are pretty used to the delay.

Nicci84
01-05-2019, 07:09 PM
I checked myself too, several days in a row and I get same delay. Few seconds, like 10...

Fun shit: I can finally stream in 720p and I am so obsessed with how clear I am on Streamate, that I watched my own stream for more than 1 hour.
It's been helpful tho, thanks to the delay, I was able to see my resting bitch face and how I actually look when I lose my focus, from looking at myself. Oh and I got a crush on my clear stream hahahaha!!!

So 10 seconds might just be normal???? How does it work out for you streaming? Any problems or everything running smooth?
And yes, it's not all bad to have a delay!!!! hahahah :)

Nicci84
01-05-2019, 07:19 PM
I usually have a rtt of 30 and have around a 2 or 3 second delay. Honestly 10 seconds isn’t that bad as long as your voice and movements are in sync. I have had a few guys freak out about how fast I am after the latest broadcaster update. They are pretty used to the delay.

Wow rtt 30, that's awesome, almost nothing. 2-3 seconds with 30 so 10-12 seconds for me with 129 sounds pretty normal. Maybe I just expect too much. Just want this to work so badly because been working in strip clubs for the last 3 years and I am sick of it. Before that I was camming 2 years with bad Internet and it was kind of OK, but this time I want it to be better. Hopefully I can get it to work!!!!

PearliePuff
01-06-2019, 02:16 AM
Ladies, I'm thinking of upgrading my webcam from c920. Is c922 a good choice for streamate and is it worth the upgrade in terms of stream quality? Or do you ladies have any other suggestions?

I've been using my c920 for 4 years now and I feel like it might be outdated.

DeepThoughts
01-06-2019, 03:05 AM
So the next question is what your computer specs are. If you want to be super fast on SM I think it really helps to have the latest technology in your box cause the site is a demanding bitch! I can respect her for that cause Im the same but it sounds like you internet is up to speed so its really about how your equipment is processing all of it.

The other thing could be where in the world you are. SM has servers in America and now Europe but if you are further away it could be down to that. I noticed a huge change in my speed rate once they put in the Euro server. Im not asking you disclose that info if you dont want to Im just saying it might be what it is. However! If you arent going to be offering phone then none of your clients are actually going to know that there is a delay so its not a huge deal.

KatM
01-06-2019, 04:33 AM
Yes, a VPN probably gives you a few extra seconds delay, if it's a good one maybe only 1 or 2. Around 10 years ago I used to work a lot with VPN's, but that was a different line of work. How come you use a VPN for streaming, if I can ask?
Anyway looks like you have a little less delay than I do, so maybe I am just paranoied, but still, it seems like it's too much for me. Obviously there is always a delay when streaming live, but I thought it was less when I used to stream 3 years ago. Maybe I am wrong. However I still have investigate this further, must be something I can do to cut a few more seconds

I dont stream with a vpn just check myself on SM with a vpn cause the site blocks my country from entering chatrooms.

Miss_ShaSha
01-06-2019, 11:10 AM
Is anyone else having issues with phone feature? It's how I make the most money. It's not even available. I tried deleting my number then re-adding it...still not available.

KarinaGiselle
01-06-2019, 11:15 AM
Yeah I just came to ask about the phone service as well. It seems to not be working.

Cutie101
01-06-2019, 01:34 PM
Ladies, I'm thinking of upgrading my webcam from c920. Is c922 a good choice for streamate and is it worth the upgrade in terms of stream quality? Or do you ladies have any other suggestions?

I've been using my c920 for 4 years now and I feel like it might be outdated.

If you really want a clear webcam that streams for real in 720p at 30 fps, I reccomend you the Logitech Brio 4k. My stream is mirror clear ever since I have it so... yeah, I upgraded from C920 too.

Nicci84
01-06-2019, 03:49 PM
I dont stream with a vpn just check myself on SM with a vpn cause the site blocks my country from entering chatrooms.

Got it Kat! Thought you were streaming with VPN

Nicci84
01-06-2019, 04:03 PM
So the next question is what your computer specs are. If you want to be super fast on SM I think it really helps to have the latest technology in your box cause the site is a demanding bitch! I can respect her for that cause Im the same but it sounds like you internet is up to speed so its really about how your equipment is processing all of it.

The other thing could be where in the world you are. SM has servers in America and now Europe but if you are further away it could be down to that. I noticed a huge change in my speed rate once they put in the Euro server. Im not asking you disclose that info if you dont want to Im just saying it might be what it is. However! If you arent going to be offering phone then none of your clients are actually going to know that there is a delay so its not a huge deal.

Yeah, I tought about that too, definitely has some influence on my speed. I am in Central America, so pretty far away from Seattle where the closest SM server is. My Ping is 4 to the closest server from my location, when I change the server to Seattle my Ping is 88, still not bad but might take off a few seconds.
As for my computer, I am not really sure if there is an issue. The computer is really good, only thing is that it's like 3.5 years old. Don't know if that might play a role in the delay? CPU is around 10-12% while streaming so the computer is processing the stream without any hard work. That's what I think, I am no computer wiz, so I might be wrong, as well.

KatDaniels
01-06-2019, 04:52 PM
Hoping someone has a suggestion...I use the SMbroadcast v22 on SM and use the c922. I have been on the site almost a year and I have only been having this problem since I tried the beta version. Which I deleted and reinstalled everything because of the issue. Every now and then my when I open the SMbroadcast I keep the stream health open now to watch and all of a sudden my frame rate will start changing from the 30fps it usually always runs at, to as low as 9fps! then with in seconds again up to 30 for a few mins and then all over the place again. Have rebooted, and rebooted router, and tried different browser, lights are good, CPU stays at 20-25. Any suggestion pleases??? Intel i7 , ISP 115 down 12 up

PearliePuff
01-06-2019, 05:33 PM
If you really want a clear webcam that streams for real in 720p at 30 fps, I reccomend you the Logitech Brio 4k. My stream is mirror clear ever since I have it so... yeah, I upgraded from C920 too.

Thank you! I'm looking at the Brio 4k now, but wondering if you're using the normal Brio 4k or the Brio 4k Stream edition? I can only find the normal edition locally and wondering if it'll still be just as good to stream in 720p at 30fps.

DeepThoughts
01-07-2019, 12:56 AM
Hoping someone has a suggestion...I use the SMbroadcast v22 on SM and use the c922. I have been on the site almost a year and I have only been having this problem since I tried the beta version. Which I deleted and reinstalled everything because of the issue. Every now and then my when I open the SMbroadcast I keep the stream health open now to watch and all of a sudden my frame rate will start changing from the 30fps it usually always runs at, to as low as 9fps! then with in seconds again up to 30 for a few mins and then all over the place again. Have rebooted, and rebooted router, and tried different browser, lights are good, CPU stays at 20-25. Any suggestion pleases??? Intel i7 , ISP 115 down 12 up

It might be the c922. I have one and when I used to use it I had nothing but issues, I switched back to my 920 and now I have zero issues while I stream. I know that SM recommends the 920 for their system as well. Also when ever you see your frame rate drop do you do a speed test right then? Because some internet connections are not as stable as others so it might be that your streaming fine at one moment but then it slows down. The last thing is what kind of computer you're using. Its really important to have a good processor and dedicated graphics card. I know it feels like a lot to learn these things but if you post me the stats of your computer here I can tell you if its gonna work or not. The only other thing I would recommend is to clear your cache if you havent recently and if you dont have a virus protection then invest in one! That doesnt get mentioned a lot here but a virus could really slow down your computer.

ETA: Thought of one other thing. I had this same issue about a year ago and after I emailed SM support about it, got their stupid auto response, replied to the auto response in a direct manner (I said something like "please dont make me email Liz about this issue", they got back to me and the issue was fixed. I dont know what the problem was or what they did but magically my stream went back to 100! So try that as well.

Panthera
01-07-2019, 02:27 PM
Anyone else had their Twitter account suspended because of Camglomerate? I know I did not have any completely nude pics of offensive posts myself, so I think it must have been because of the Camglomerate retweets. Now I don't know what to do, I had quite alot of followers. Twitter threatened me that any other accounts will also be suspended? I wrote to them, but...wtf?
PS. I am asking in this forum because I know Streamate owns Camglomerate.

Genoveve
01-07-2019, 06:12 PM
Hoping someone has a suggestion...I use the SMbroadcast v22 on SM and use the c922. I have been on the site almost a year and I have only been having this problem since I tried the beta version. Which I deleted and reinstalled everything because of the issue. Every now and then my when I open the SMbroadcast I keep the stream health open now to watch and all of a sudden my frame rate will start changing from the 30fps it usually always runs at, to as low as 9fps! then with in seconds again up to 30 for a few mins and then all over the place again. Have rebooted, and rebooted router, and tried different browser, lights are good, CPU stays at 20-25. Any suggestion pleases??? Intel i7 , ISP 115 down 12 up

It was rapidly readjusting my quality, at times even down to the absolute lowest resolution, the entire night that I used it for the first time. I uninstalled it and went back to the old SM broadcaster because of it.

pippapippa
01-08-2019, 02:29 AM
It was rapidly readjusting my quality, at times even down to the absolute lowest resolution, the entire night that I used it for the first time. I uninstalled it and went back to the old SM broadcaster because of it.
I had this same issue. Glad to know it wasn't just me.

JoyKitten
01-08-2019, 05:53 AM
Yeah, I tought about that too, definitely has some influence on my speed. I am in Central America, so pretty far away from Seattle where the closest SM server is. My Ping is 4 to the closest server from my location, when I change the server to Seattle my Ping is 88, still not bad but might take off a few seconds.
As for my computer, I am not really sure if there is an issue. The computer is really good, only thing is that it's like 3.5 years old. Don't know if that might play a role in the delay? CPU is around 10-12% while streaming so the computer is processing the stream without any hard work. That's what I think, I am no computer wiz, so I might be wrong, as well.

Did I read on your original post that you're using a fiber optic line? That's through the phone company, right?

Here in the states, 3 years ago I'd checked on what ATT was offering with their new fiber optic lines. Tried it, but it wasn't fast enough or stable. I cancelled the service. The cable through Time Warner (now Spectrum) is so much faster & more stable.

Also, I think that phone line transmissions can be impacted by how many other users are online at the same time you are. So during peak daytime or weekend hours the signal may degrade. Just something to ask your provider's support team.

When I spoke to ATT support about cancelling, they informed me that the optic part is only from the local sub-station, not all the way to their main hub. It would be too expensive for them to tear-out all all the traditional transmission cables, so they only run the fiber optic lines on the final short distance to our home/office. So, here in the USA fiber optic internet isn't as good for streaming as high speed cable internet.

I'm just wondering if these may be part of your problems, so you can ask your provider.

sovereignv
01-08-2019, 08:13 AM
What the hell is going on with CosmoPay recently? I wasn't able to send my funds anywhere all weekend, and now I can't even access the login page.

laurielegs
01-08-2019, 10:22 AM
It was rapidly readjusting my quality, at times even down to the absolute lowest resolution, the entire night that I used it for the first time. I uninstalled it and went back to the old SM broadcaster because of it.


I had this same issue. Glad to know it wasn't just me.

Same here. Seems something else has changed too because I can no longer use OBS, too unstable.

I went back to adobe flash media encoder and everything is normal for me now. I really wish I could use SMB but it just has too many problems.

Nicci84
01-08-2019, 02:42 PM
Did I read on your original post that you're using a fiber optic line? That's through the phone company, right?

Here in the states, 3 years ago I'd checked on what ATT was offering with their new fiber optic lines. Tried it, but it wasn't fast enough or stable. I cancelled the service. The cable through Time Warner (now Spectrum) is so much faster & more stable.

Also, I think that phone line transmissions can be impacted by how many other users are online at the same time you are. So during peak daytime or weekend hours the signal may degrade. Just something to ask your provider's support team.

When I spoke to ATT support about cancelling, they informed me that the optic part is only from the local sub-station, not all the way to their main hub. It would be too expensive for them to tear-out all all the traditional transmission cables, so they only run the fiber optic lines on the final short distance to our home/office. So, here in the USA fiber optic internet isn't as good for streaming as high speed cable internet.

I'm just wondering if these may be part of your problems, so you can ask your provider.

Hi there,

As far as I know fibre optic is the most stable and fastest Internet. It's definitely not over the phone line. I could be wrong, but that's what I have been always told? However, over the years I have tried all available providers at my location and this is by far the best. The company just put fibre optic all over town 2 months ago, before only one other provider offered fibre, but only in very few places of town. The Internet is really steady, always when I test it's more or less the same ping/down/up. My video quality is really great, the only thing is the 10 seconds delay, but nobody of my clients has complained yet, so it might not be as bad as I thought. Probably was just expecting too much, but I guess I just have to go with it. Tried everything and it's always those 10 seconds more or less.?!