View Full Version : The Streamate Thread
SarahTime
04-05-2013, 11:40 AM
By the way, there was a well known model some years ago being very loyal to a site staff, she will defend them alot and act like their spokesperson, many of you know who i am talking about & what happened between her and that site.
Now i have a deja-vu............
I don't know who the other model is you are referring to? But just because I have a different opinion than those of you who think Streamate is awful and full of inept people who don't care about models, doesn't mean I'm acting as a spokesperson. This is the second time you have referenced me in this way. All I am doing is sharing my perspective like everyone else is.
I also did say that I agree she should have handled it better. She should not have spoken to the "customer" that way. But I also think that this guy clearly has an agenda which the support reps quickly found out when he kept calling back. I don't think it's fair to go to customer support with an issue that you know, or should know if you use common sense, that customer support is not equipped to handle. He's taking his frustrations out on the wrong people. When they couldn't answer his question, or wouldn't because its not something they share with customers (how models are paid or not paid) he wouldn't drop it and kept pushing. I really just don't think this is the way to get results from Streamate. They ARE trying to solve the glitches, if we don't make money they don't make money.
If you know much about the way computers and the Internet work, the way servers work, etc. you know that it's hard to fix a problem that you cannot duplicate. If SM can't duplicate it its difficult for them to fix. Please tell me if any of you have such consistency with your glitches that you can say "every time I do XYZ I get this same error".
So call my opinion sticking up for, defending, spokesperson, whatever you want. I call it common sense. Maybe it's not common sense to those who don't understand how the behind the scenes things work on a site like this, and that's fine. But maybe consider that you don't know all these things when you sit back and swear that SM just doesn't give two shits.
SarahTime
04-05-2013, 11:47 AM
Another thing, it's not so crazy to think that customer support rep had not been called by any other customer and told the site was having glitches. I think that most customers don't call about things like being kicked out of a room, they simply try again or move on to a room that works for them.
I think the customers who would call about these kinds of things are the ones who think they are very close to the model and are somehow helping her by calling support. So her saying she had not had any prior complaints doesn't sound too off to me.
All I can think about when I read this "streamatebs" twitter and watch the videos is WOW a whole new breed of Captain-Save-A-Hoe!!!!!
Via Flaminia
04-05-2013, 01:10 PM
I think the customers who would call about these kinds of things are the ones who think they are very close to the model and are somehow helping her by calling support. So her saying she had not had any prior complaints doesn't sound too off to me.
All I can think about when I read this "streamatebs" twitter and watch the videos is WOW a whole new breed of Captain-Save-A-Hoe!!!!!
The man has a strong Canadian accent, and the voice sounds suspiciously familiar to that of a boyfriend I have heard in the background of a camgirl who is constantly complaining and has serious SM paranoia and conspiracy theories. SM bots, SM studios, SM this, SM that.
Of course I could be wrong....
SarahTime
04-05-2013, 01:14 PM
The man has a strong Canadian accent, and the voice sounds suspiciously familiar to that of a boyfriend I have heard in the background of a camgirl who is constantly complaining and has serious SM paranoia and conspiracy theories. SM bots, SM studios, SM this, SM that.
Of course I could be wrong....
Ahhh.... Wouldn't surprise me in the least.
Snowy0Star
04-05-2013, 01:39 PM
Sarah - Im not trying to be a bitch or call you out when i ask this but all this talk about not understanding what goes behind the scenes and stuff and them wanting to fix the issues has me wondering if you do? I will admit i dont understand shit about servers and stuff so based on what I do know they just have bad servers that cant handle what theyre doing and the gold show program. I think whats going on is their servers cant handle all those guys in that one girls room at the same time and when it "overloads" the girl gets booted off the site and she looses her gold that she earned. And im also interested to know your opinions on the reasons why they pretty much deny theres problems and say anything they can to deflect and blame us models for it ( saying our comps arent good enuf our internet service isnt good enuf etc). i think thats why so many models have such a big beef with SM. I know they know they have problems and its cool theyre working on it but why wont they ADMIT IT?
Prussia
04-05-2013, 01:47 PM
I've had several gold Shows disconnect on me this month. I've messaged the site a few times. I'm pretty sure they don't even read what I'm emailing them as the replies don't even make sense to my messages. They are denying the crashes and it's really frustrating being told it's on the models end. Oh well, so much for the error message that pops up my screen and tells me to notify staff if this keeps happening.
Via Flaminia
04-05-2013, 01:48 PM
@StreamatePolice
hahaha well done
twistedprincess
04-05-2013, 01:48 PM
Sarah - Im not trying to be a bitch or call you out when i ask this but all this talk about not understanding what goes behind the scenes and stuff and them wanting to fix the issues has me wondering if you do? I will admit i dont understand shit about servers and stuff so based on what I do know they just have bad servers that cant handle what theyre doing and the gold show program. I think whats going on is their servers cant handle all those guys in that one girls room at the same time and when it "overloads" the girl gets booted off the site and she looses her gold that she earned. And im also interested to know your opinions on the reasons why they pretty much deny theres problems and say anything they can to deflect and blame us models for it ( saying our comps arent good enuf our internet service isnt good enuf etc). i think thats why so many models have such a big beef with SM. I know they know they have problems and its cool theyre working on it but why wont they ADMIT IT?
I know a crap ton about servers, and I'd say that unless you've been in their server room or talked to their server maintenance peeps you don't know shit about what their servers can and can't do.
When there are a lot of viewers in a room, talking, tipping, etc... and things are scrolling fast it is bound to lag. It's asking a lot of ANY servers to run what SM has them run (thousands of constant uploads at once, cam2cam, payment processing) Any server EVER would have problems with it. If they had bad servers, the entire site would be down. Just sayin'. I would wager a guess that their servers are fantastic, but you can't expect even an olympic gymnast to do non-stop backflips.
Also on blaming the model as you put it, internet speed, wireless/vs hardline, YOUR internet provider having hiccups, processor speed, cache, hard drive speed, ram speed, ALL impact it. They don't magically know what every girl is running, and I guarantee you that AT LEAST 75% of streamate models (and I don't mean just top girls, I mean ALL models) are using under powered machines. And even taking the machine out of the equation, they have absolutely no control over the quality of service your internet provider has.
Yes, there will always be server problems for any site (how many times does Twitter or Facebook load to an error and they don't run feeds?), but, as a model, if you want to prove it's not on your end, you hunt down the support who DO help and do full on sessions with them like one model on here did.
/end devils advocate
As a model, lots of SMs shit pisses me off, but that's why I don't cam there much anymore.
Snowy0Star
04-05-2013, 02:06 PM
I know a crap ton about servers, and I'd say that unless you've been in their server room or talked to their server maintenance peeps you don't know shit about what their servers can and can't do.
When there are a lot of viewers in a room, talking, tipping, etc... and things are scrolling fast it is bound to lag. It's asking a lot of ANY servers to run what SM has them run (thousands of constant uploads at once, cam2cam, payment processing) Any server EVER would have problems with it. If they had bad servers, the entire site would be down. Just sayin'. I would wager a guess that their servers are fantastic, but you can't expect even an olympic gymnast to do non-stop backflips.
Also on blaming the model as you put it, internet speed, wireless/vs hardline, YOUR internet provider having hiccups, processor speed, cache, hard drive speed, ram speed, ALL impact it. They don't magically know what every girl is running, and I guarantee you that AT LEAST 75% of streamate models (and I don't mean just top girls, I mean ALL models) are using under powered machines. And even taking the machine out of the equation, they have absolutely no control over the quality of service your internet provider has.
Yes, there will always be server problems for any site (how many times does Twitter or Facebook load to an error and they don't run feeds?), but, as a model, if you want to prove it's not on your end, you hunt down the support who DO help and do full on sessions with them like one model on here did.
Well thax for explaining that by scrolling you mean the computer codes that the server has to process? If theres always going to problems tho I think that they need to change their policy on gold shows then. I dont have gold shows but even if i did i dont think i would ever want to because i wouldnt want to lose my money. If things can be never be perfect i think they need to have a cut off time i think it was about two pages back notw a model said that she has 8 min into a 10 min show and because the way SM has the gold show set she lost ALL her money and gave guys a free show because all the guys that paid for her probably blew their loads and thats not fair to the model if your %75 done with ur show no matter how long it was you should be able to keep ur money its just wrong to me SM does the gold show like that
AliceFun
04-05-2013, 02:47 PM
Ok, as a performer i really dont need to know much about 'behind the scenes world', all i need to know is that i work on a safe steady platform where i can make decent money. I need to know the 70% SM takes from the money i make are used to maintain and develop site in the way that there are as little problems as possible. Of course things will not always be perfect but they can be 'good', now it looks like things are 'bad' on SM as more and more performers are complaining.
Bad management can kill sites/ companies and there are clear examples of sites dyeing cause of bad management.
Also, when i read a point of view here i need to know its an objective one and NOT subjective. We are a cam models community, we are on neutral 'land', if i see somebody always defending SM i cant help but question that person opinion as i cant make sure it's really an objective one.
SM is the site that fits my work style, there are things i really like about that site as there are things i hate; i got alot of help from specific people there (SM staff) and i think highly of them but u'll not see me defending site when there are clearly problems.
Prussia
04-05-2013, 03:02 PM
I've been on SM for about 2 years. I've heard some real horror stories from other girls over the years. I always defended the site as I've never had trouble with them and I didn't understand.. I found it hard to relate. This year has been terrible for quite a few performers it seems. Crashes, TV show rates offered are wonky, admin problems etc etc. They show lots of respect for customers. The customers might be the ones spending, but the girls are the ones earning it. They are making it difficult, at least for me, to deal with this.
justanothercamgirl
04-05-2013, 03:06 PM
But just because I have a different opinion than those of you who think Streamate is awful and full of inept people who don't care about models, doesn't mean I'm acting as a spokesperson.....
(snip)
So call my opinion sticking up for, defending, spokesperson, whatever you want. I call it common sense. Maybe it's not common sense to those who don't understand how the behind the scenes things work on a site like this, and that's fine. But maybe consider that you don't know all these things when you sit back and swear that SM just doesn't give two shits.
Wow! SarahTime. You know I adore you but that was just really....wow. Are you serious? You defend that you have the right to your opinion but then you go on to say that anyone who doesn't have the same opinion as you do doesn't have common sense?
I worked in an IT department in the past. I know what goes on 'behind the scenes'.
I am personally offended that you'd believe that since I don't agree with you opinion that it means I don't have any common sense when it comes to this issue.
justanothercamgirl
04-05-2013, 03:11 PM
They don't magically know what every girl is running, and I guarantee you that AT LEAST 75% of streamate models (and I don't mean just top girls, I mean ALL models) are using under powered machines. And even taking the machine out of the equation, they have absolutely no control over the quality of service your internet provider has.
I understand your point but there are also a lot of girls in Camming Connection who have epic connections and epic computers. They are also having problems.
And if we are going to play the devil's advocate game, how much has SM changed their code base in the last year alone? New code does not roll out without glitches.
Incantatious
04-05-2013, 03:41 PM
im also interested to know your opinions on the reasons why they pretty much deny theres problems and say anything they can to deflect and blame us models for it ( saying our comps arent good enuf our internet service isnt good enuf etc). i think thats why so many models have such a big beef with SM. I know they know they have problems and its cool theyre working on it but why wont they ADMIT IT?
If I recall correctly, (correct me if I'm wrong Sarah; and my deepest apologies if I am getting this all completely wrong!) Sarah very rarely (if ever?) suffers any disconnect, glitches, or SM streaming problems at all. And... what she runs on is not just the stuff SM recommends it's performers. Her tech / connection / speeds are actually exceptional - of *supreme* quality. Far, far above what is actually recommended and outlined as what we should have on the site...
On SM, we are told that in order to use the HD Encoder, upload speed must be at least 0.6 mbps.
...Yes, we can use it on the lowest quality settings at 0.6 mbps. And 0.6 mbps does not secure anything. Nor does it mean you won't lag, glitch out, freeze or whatever else. At 0.6 mbps, I prayed to the High Camgirl Goddess that one sacred day, I shall be able to run the encoder at 0.60 mbps without fuck-ups!.. After all - it was written!... the great SM gods declared it so! Hahahah, yeeah...
My upload speed was 0.6 mbps and even when I had my i7, I still had hella issues.
Upon asking Streamate which upload speed would be preferable, they told me that anything around 1mbps, should be "great".
So! I now have an i7 laptop and 8 mbps upload speed.
Can the encoder now run at the recommended settings? Are you having a laugh with me? Of course it can't. I have invested my time and money in heeding the advice Streamate have provided me with regards to set-up. I have not only acted accordingly, but I have exceeded it, and I still cannot run the encoder with the recommended settings exactly as provided by SM. Is that still my fault? There have been many times I've had little other choice than to assume "glitches" must have surely been occurring on SM's end, I followed the advice SM gave me so accurately.
After all, I didn't think SM was providing me with disinformation when they told me that 1 mbps upload speed should have been "great"! I have taken into account everything SM have told me when planning my investments. If the problem is still actually on my end, and the SM Twitter representative is making no secret about how he is pissy as hell because his Twitter feed is inundated with upset models talking about "glitches" that aren't glitches at all, it's SM's own fault because they should damn well ensure that such critical information about the site and software requirements are visible and accurate.
If performers like Sarah are getting on just fine, with no problems at all, this is surely a matter of neglect and disinformation on part of SM. I do think that Sarah's lack of issues is largely down to the exceptional quality of her gear. I don't however, think it's too much to ask that Streamate actually be realistic and specific with their performers about just how much we actually need to invest, or at least be more specific with us about those details. They would save a hell of a lot of time for everyone (themselves, their people in Customer Support, and their representatives included) if they took the time to update their site with more information.
As many know though - via the luxury of word-of-mouth we know that it is possible to raise rates to however many times more than the automatic rate you are initially provided with... break buttons... changing your default picture to be a still image... - this is certainly not the only instance in which critical information is going unspoken about on site.
SarahTime
04-05-2013, 04:20 PM
Sarah - Im not trying to be a bitch or call you out when i ask this but all this talk about not understanding what goes behind the scenes and stuff and them wanting to fix the issues has me wondering if you do? I will admit i dont understand shit about servers and stuff so based on what I do know they just have bad servers that cant handle what theyre doing and the gold show program. I think whats going on is their servers cant handle all those guys in that one girls room at the same time and when it "overloads" the girl gets booted off the site and she looses her gold that she earned. And im also interested to know your opinions on the reasons why they pretty much deny theres problems and say anything they can to deflect and blame us models for it ( saying our comps arent good enuf our internet service isnt good enuf etc). i think thats why so many models have such a big beef with SM. I know they know they have problems and its cool theyre working on it but why wont they ADMIT IT?
Yes, I do have knowledge about how servers work. I wouldn't sit around acting like I know things that I don't really know. I'm forming an educated opinion about it based on what I know. MOST models have no behind the scenes knowledge of how websites and severs work (and they don't need to, it's fine that most models don't), but yes I actually do.
If it was simply that their servers cannot handle gold shows, then ALL models would experience issues and not all models do. Also if it were that they can't handle that much traffic to one room, then models who have only a few guys in their room would never be disconnected, and they are.
I have yet to see Streamate deny that there are any issues with the site. In fact, I have seem multiple people from Streamate say there are glitches that they are trying to work out. Saying it is on the models end is not denying that there is an issue. What that means is that they cannot see any obvious reason on their end for a disconnection, and since the glitches are so inconsistent - meaning they cannot be easily duplicated every time you do certain things - then it makes it very difficult to help the model and Streamate to pin point the problem and find a solution.
I mean what do you guys want from Streamate? A mass email saying "Okay, there are glitches with the site, we are working on them." And that's it? Then everyone would be happy and content? Probably not.
I would also encourage people to keep in mind that out of ALLLLLLL the models on the site, the ones with issues and problems tend to be the loudest. I really don't believe that the number of performers who experience problems outweigh the number of performers who do not. It might appear that way because when people have problems, they tend to make it known. Then when things are going fine for another performer and that is voiced, oh well we are just being a "spokesperson" for the site.
SarahTime
04-05-2013, 04:28 PM
Also, when i read a point of view here i need to know its an objective one and NOT subjective. We are a cam models community, we are on neutral 'land', if i see somebody always defending SM i cant help but question that person opinion as i cant make sure it's really an objective one.
I am giving MY experience with the site. How does that make my experiences and opinions any less valid just because I'm not kicking and screaming about how shitty Streamate is???
I'm not defending a site that "clearly has problems". I am sharing my experiences with the site, I am not defending the site. That would be like me coming on here saying "Ohhhh no there's no issues, there's never any problems there!"
So basically y'all just want this to be a one sided perspective where the ONLY legitimate opinions are the ones that include statements about how much Streamate sucks and how much they don't care, right?
SarahTime
04-05-2013, 04:32 PM
Wow! SarahTime. You know I adore you but that was just really....wow. Are you serious? You defend that you have the right to your opinion but then you go on to say that anyone who doesn't have the same opinion as you do doesn't have common sense?
I worked in an IT department in the past. I know what goes on 'behind the scenes'.
I am personally offended that you'd believe that since I don't agree with you opinion that it means I don't have any common sense when it comes to this issue.
No, what I said was that I do not see my opinion as SICKING UP FOR or DEFENDING the site. I see it as common sense, I am sure that others view their own opinions as common sense as well, no? I also said that maybe others don't see it the same because they might not know details about how operating a website works, and that that was JUST FINE.
I NEVER said that anyone who doesn't share my opinion lacks common sense so I'm not even sure where you're getting that from.
Holy shit.
Snowy0Star
04-05-2013, 05:08 PM
Going off of what TP said and how in her opinion most models dont have computers that are good enuf to run Streammate - if this is true why was the site made in such a way that you need a computer thats worth $1000s just to run it properly and not have problems? What makes Streammate soooooooo special that this is warranted and justifiable? To me nothing - its just another cam site like the 100s of others that are out there and its just popular because its been around awhile and is well known and lots of models use it because thats where a lot of guys go because its well known and obvi you want to go where the money is. Camming is supposed to make you money not be an expense.
And again I'm just asking because I dont know and trying to understand not push ppls buttons.
SarahTime
04-05-2013, 05:20 PM
Going off of what TP said and how in her opinion most models dont have computers that are good enuf to run Streammate - if this is true why was the site made in such a way that you need a computer thats worth $1000s just to run it properly and not have problems? What makes Streammate soooooooo special that this is warranted and justifiable? To me nothing - its just another cam site like the 100s of others that are out there and its just popular because its been around awhile and is well known and lots of models use it because thats where a lot of guys go because its well known and obvi you want to go where the money is. Camming is supposed to make you money not be an expense.
And again I'm just asking because I dont know and trying to understand not push ppls buttons.
To me, Streamate is not just like every other cam site out there. (OMG here I go again sticking up for them!) They have really amazing paying traffic. I've worked a lot of sites and I have never been able to charge what I can charge on SM and have guys actually pay it. They are doing something that other sites aren't. Not sure exactly what, but they know what they are doing.
The way I see it, camming is no longer where anyone and their grandma can just grab their old lap top on a dial up connection and make a decent income. This job is in demand, and you have to be able to invest in your equipment if you want to make good money. This is true for any business, you have to spend money to make money.
Guys are demanding high quality cam streams and you need exceptional equipment and internet service for this to be possible. I remember when I was doing my pay site, things had just started switching to HD and everyone was all "HD HD HD!!!" and if you couldn't keep up, your site sort of just died. I remember being upset because I did not want to invest in a high quality video camera to satisfy the changing trend of the HD requirement. What was wrong with my standard old video camera, shouldn't that be good enough? Well, it wasn't. I was happy I got out of the paysite side of the adult industry before I had to spend thousands of dollars on equipment to keep up with the changing times. But, unfortunately that's just how it seems to work out.
CurvyWinona
04-05-2013, 05:23 PM
I hesitated to comment for some time. I have been wondering what or where glitches are they are seeing. I do not use an i7, just some low end HP laptop and only times I have been disconnected are by my own stupidity, like accidentally unplugged my webcam instead of power plug. I stream on wifi and I had been on for hours with no glitch. My upload is always between 3-5 mbps. I am very curious to see what glitches are like, so maybe I can help figure out, but I have never seen any. I remember couple times I had been booted from the site and both times were AFTER the LONG ASS privates ended, with a bye. That was about it.
I really hope all of glitches you girls are having will be stopped, though. I also hope SM will get their act together for the paying customers.
With or without the glitches, I will still invest into an i7 in short future, so I can open more programs without lagging and for the video editing purposes.
Marina Starr
04-05-2013, 05:26 PM
To be fair, I personally don't think you are sticking up for Streamate because you're only speaking from your own experience. I have said this many times and I'm going to say it again, I love SM! Yes, it's not perfect but what site is? They have always been helpful whenever I needed something. Even on my worst days, I'm still thankful because SM is my only side.
To me, Streamate is not just like every other cam site out there. (OMG here I go again sticking up for them!) They have really amazing paying traffic. I've worked a lot of sites and I have never been able to charge what I can charge on SM and have guys actually pay it. They are doing something that other sites aren't. Not sure exactly what, but they know what they are doing.
roast
04-05-2013, 05:56 PM
It just seems like standard business practice of saving face. It is just what is said until the issue is resolved to calm people down and keep people going with the show. This lack of a response isnt SM specific, it is just business? Like if they publicly admit there are glitches two things would happen.
1. The people who dont have glitches will stop doing gold shows, and may begin to look for phantom tech issues and glitches
2. The people having glitches will stop doing gold shows
Basically everyone (ok lol some people) will stop doing gold shows and their profits will probably drop while they accelerate the scramble to fix the issue that some performers are having. People looking for a SM conspiracy theory or ocntroversy will keep egging them on bc the boundary of silence is broken, I mean, itd be more of a shitshow than isolated debates flaming on forums and ppl sending @streamate 'grrrr you suck' tweets.
IDK, Ive dealt with some criminally shittastic camsite CS so perhaps Im too complacent - but I think openly and boldly admitting some models are having problems will create more of a (difficult to contain) uproar than shielding that some are experiencing glitches. A CS rep isnt going to tell an anonymous customer 'yea shit is crazy out there for some performers, we lose money too but I guess we could pay them something, what do you think?' I mean idk.
Did I lol at the video and the ratchedness contained therein, omg absolutely that was a hot mess... but itd be foolish of SM generally to not try to save face. This is porn, the business is to just keep making money, not to courageously fall on your sword with integrity or not try to offset costs/blame to performers? ykwim? Like I get this is very serious to people who rely on the site, I get that 100% so I apologize if Im being flippant - I have the same kind of loyalty to C4S so if things got sporadically weird Id be pissed/advocate for it also, but SM isnt GreenPeace or a nonprofit coop: if they can insist to models to offset costs/burdens of broadcasting on their servers, they will. If things go hogwild for some, theyll try to resolve it as quietly as possible.
The impression Ive gotten from SM is ... just they arent run by a fleet of Machiavellian Harvard business school grads which is often where some people are coming from, which I dont think... I mean hahaha I really dont think so. If it was were then a few ppl's goldshows would never ever cancel? Customer Service would be super consistent? That phonecall wouldve just been full of canned patronizing coddling? The placement algorithim would be strictly earnings based, I mean, idk
Also an i7 is just a brand of processor, it actually doesnt cost thousands in of itself, but there are other PC nearish-equivalents (AMD is one) that is a bit less of a cost if you are comfortable installing one? Hope that is helpful. I have decent equipment and speeds and Ive been booted a few (not very critical which may be my bias) times on SM *and* on other sites that use the Adobe Encoder. Seriously, SM isnt the only one that does user the encoder? Hell Ive been booted off of almost every site at least least a few times. I think in general across the board websites/programmers are running to catch up.
I have a very shoestring understanding of servers but I live with someone who has a decent understanding of them, and he's pointed out that when you stream via the encoder youre assigned to different [whatever lol, Im the worst partner ever] and probably the random assignments get repeated/possibly overloaded by their programmers, and worse it is 3rd party software (SM didnt build the Adobe Encoder and their servers prob predate the intro of the encoder) so they prob arent fully monitoring who gets assigned to what/for how long/etc so some performers are booted . Similarly he commented that porn sites prob get stuck with certain programmers bc it isnt the most elite kind of work for the most skilled programmers out there and they probably stick to who they know, so their programmers are probably uh vintage or worse, contractors, which is why theyre always hiring new (SM always had job ads up). IDK if this is a daily issue for a higher percentage of performers at all and Im not saying that is an excuse but pornsites are usually not.... these arent masterminds of business, strategy, customer service, PR, and programming?
Lol sorry I get Sarah's position is 'give them more credit' but the position Im trying to gently push is honestly 'give them less credit' ?
Im not saying you shouldnt expect or demand more from your employer, just throwing this out there.
Snowy0Star
04-05-2013, 06:13 PM
ok so Sarah your saying that Streammates video output on the site is one of the best and the customers on the site are willing to pay more then any other cam site you've worked on and thats why u like Streammate so much?
roast youre pretty much saying that the problems the site is having and why they are made and hard to fix for the ones that are having them is partially the result of them not having the best techs to program and work on the site because working at porn site is an "unsavory" job to the best of the best that could possibly do better and they take the best they can get witch isnt the best out there?
CurvyWinona
04-05-2013, 06:15 PM
For those who uses wifi and have problems with laggy streaming or something like that.... Here is a suggestion I can think off of my head and it was MY solution when I started camming. I use ASUS Wireless Router RT-N56U (http://www.amazon.com/gp/product/B0049YQVHE/ref=wms_ohs_product?ie=UTF8&psc=1) and my wireless Brother printer won't work with it if the router is set at N only. While I set it at auto for printer, facetime on iphone and any video streaming over the internet will lag and blurry. So, I assume some older devices will pick up G only. So, if your laptop/desktop can pick up N, please try set it at N only and see what happens. I have attached the images. Hope this helps for some of you.
http://i1061.photobucket.com/albums/t472/curvywinona/wirelesswifi2_zpsf6a87152.jpg
http://i1061.photobucket.com/albums/t472/curvywinona/wirelesswifi1_zpsd4d262a8.jpg
edited -
my laptop is an AMD. if you want to compare your computer to mine - HP Pavilion dv7-4270us (http://www.amazon.com/gp/product/B004FN0T7W/ref=oh_details_o00_s00_i00?ie=UTF8&psc=1)
roast
04-05-2013, 06:46 PM
I more mean, Ive had glitches on every site and terrible customer service on on (most) camsites, like all of them and to this there seems to be a tinge of 'SM is doing this on purpose' or even 'there is a secret book of how to run a porn site best practices that SM is ignoring' to some of the theories people have and I just dont think that is the case. Programming wise I dont think SM has headhunted top programmers running their code/servers/etc, the same stigma we bear for our work programmers do get a mild taste of it except with a lower expected salary. I live with one, he looked into porn sites briefly - unless you run your own site they tend to pay less than the govt or the megacorps vanilla pvt sector for similar work salary wise (!!) and with less stability, which also makes it less exciting of an option. So to make it exciting often porn sites contract out jobs.... contractors mean not much institutional memory, previous programmer has to pick up from the next programmers work, third party software changes so they have to adapt then the contract term ends so they leave, etc.
Im not encouraging everyone to suck form my complacency teat either - Im more saying the idea of strategic intentionality seems odd esp if they cant profit from the glitches ppl are experiencing?
For example, I get kicked off of Adultwork about 1/5 of the time Im on it. Lol. It is third party software (JCI) as well. I also get kicked off of 2 sites that use the Adobe Encoder at the same rate as I am booted off of SM (rarely, but again, not during critical periods of goldshows nor is it my top site, which informs why Im understandably less upset than others, so I dont want to take that away from ppl).... more pointing out that, no bigbox cam site has mastered how to keep all performers running smoothly all the time? Yet, at least? Im sure it is frustrating they havent, absolutely, it is very much in their best interests to do it, but there are a myriad of factors why that process isnt set in stone for any site... and hell, once it even is set in stone, new tech/streaming/processor developments will emerge that will throw the old model off course,. It strikes me as a resources/capacity issue facing blurryeyed small teams of workers more than the malicious intent of programming/entrepreneurial masterminds, I guess.
Just my perspective clogging up this thread (dont stone me tempting). Hope that makes sense bc I fail at being succinct.
sexyred
04-05-2013, 06:51 PM
Streamate definitely has problems, but I'm aware of them everytime I log on. Streamate is definitely my main site and provides my income. However, there are other sites I could put more time into and work full-time if I wanted to. I choose streamate.
I've posts twice about how I was disconnected from TV gold shows right before the show ended and I wasn't paid. I have an i7 and all of the other recommendations from SM and having the disconnections were definitely frustrating. But besides that, I rarely have problems streaming and I'm still doing well financially on there.
Hopefully the tech issues do get figured out, but unless I find a better paying site, I'll put up with the glitches. I'd rather have a fuller bank account on a glitchy site than less money for awesome customer support.
Oh and that man does sound a lot like the conspiracy girls significant other.... Geez, I spend too much time watching other girls, lol!
Snowy0Star
04-05-2013, 06:56 PM
Yes it does make sense roast. I dont have problems with Streammate kicking me out or anything its just i know theres a lot of girls here that have a big beefs with SM not giving a fuck and this and that and stuff and poor CS that i have to experienced trying to get shit done via email I only go on there a few days a week when I feel like and for the most part its a bunch of ur fat and nasty remarks guys constantly popping in and out and guys talking for a bit then asking too see something or stand for free then leaving when i wont so im just trying to figure out if this is a site that i want to commit to as a side site (since most of my money comes from MFC and CB) so im asking the things i have been asking today to try and get to the bottom of whats really going on and i thank both you and Sarah for the past few post and helping me sort this out in my own head. I just want to make sure im giving 65% of whatever i make to a site that deserves it so im asking questions and looking at this whole debate objectively
shysara79
04-05-2013, 07:20 PM
I have been entertained today I must say!The SM thread has been poppin lol.. Anyway I have had some glitches.. I don't do Gold shows typically.. and I hate that damn encoder..... BUT.. All in all SM is my home and I choose to work there(even with their issues) over anywhere else! I guess you could compare it to working vanilla in an office with a copy machine that always jams... U still gotta go to work and you still might LOVE your job!
Snowy0Star
04-05-2013, 07:22 PM
I have been entertained today I must say!The SM thread has been poppin lol.. Anyway I have had some glitches.. I don't do Gold shows typically.. and I hate that damn encoder..... BUT.. All in all SM is my home and I choose to work there(even with their issues) over anywhere else! I guess you could compare it to working vanilla in an office with a copy machine that always jams... U still gotta go to work and you still might LOVE your job!
HAHA thats a cute metaphor thax =^y^=
JaneBurgess
04-05-2013, 07:46 PM
Most models do have website and server knowledge. Not all cam performers are models. Many of us that have our own websites are pretty damn savvy about servers, websites, photo and video editing, promotion, computer issues, etc. It's pretty insulting to assume they don't know what goes on behind the scenes.
I have an Alienware computer and two HP custom laptops. All three of them have issues with Streamate. I also have Cox Business with an upload speed of at least 30 mgbs. I have no issue with any website at all except Streamate. I never had an issue with that site until they upgraded their site in Oct/Nov. All of these performers can't be using shitty computers, have shitty internet and wrong Encoder settings.
Yeah Streamate should send a mass message. The only one who admits to tech issues is Chris who runs the Twitter page. They should send out a mass e-mail stating they are sorry for the glitches, an eta on fixes and then continue to send out e-mails from time to time. You certainly don't pretend the issue doesn't exist and stay silent.
It would also make sense that the performers with the issues would be loud about them. When they report the issues for months and are given stupid answers saying the issues are their fault, I would expect them to get loud. They are losing money due to issues that are not their fault. They are busting their ass and feeling like they are not getting answers. Most of the American and Canadian performers have been having issues on and off the past few months. Even the performers that are the so called top performers have been complaining. The issues do exist.
Yes, I do have knowledge about how servers work. I wouldn't sit around acting like I know things that I don't really know. I'm forming an educated opinion about it based on what I know. MOST models have no behind the scenes knowledge of how websites and severs work (and they don't need to, it's fine that most models don't), but yes I actually do.
If it was simply that their servers cannot handle gold shows, then ALL models would experience issues and not all models do. Also if it were that they can't handle that much traffic to one room, then models who have only a few guys in their room would never be disconnected, and they are.
I have yet to see Streamate deny that there are any issues with the site. In fact, I have seem multiple people from Streamate say there are glitches that they are trying to work out. Saying it is on the models end is not denying that there is an issue. What that means is that they cannot see any obvious reason on their end for a disconnection, and since the glitches are so inconsistent - meaning they cannot be easily duplicated every time you do certain things - then it makes it very difficult to help the model and Streamate to pin point the problem and find a solution.
I mean what do you guys want from Streamate? A mass email saying "Okay, there are glitches with the site, we are working on them." And that's it? Then everyone would be happy and content? Probably not.
I would also encourage people to keep in mind that out of ALLLLLLL the models on the site, the ones with issues and problems tend to be the loudest. I really don't believe that the number of performers who experience problems outweigh the number of performers who do not. It might appear that way because when people have problems, they tend to make it known. Then when things are going fine for another performer and that is voiced, oh well we are just being a "spokesperson" for the site.
JaneBurgess
04-05-2013, 07:58 PM
I agree. I do like the site and the people that run it. I also think it would be nice to let us know what exactly they are doing to address the issues. Considering I pay them 65 percent of my earnings, I dont think that is to much to ask.
I have been entertained today I must say!The SM thread has been poppin lol.. Anyway I have had some glitches.. I don't do Gold shows typically.. and I hate that damn encoder..... BUT.. All in all SM is my home and I choose to work there(even with their issues) over anywhere else! I guess you could compare it to working vanilla in an office with a copy machine that always jams... U still gotta go to work and you still might LOVE your job!
Snowy0Star
04-05-2013, 07:58 PM
Are you a gamer or do you have an Alienware for the better graphics cards in them so you can get a better video output when working? I dont think Sarah is saying there's anything wrong with voicing complaints or that they shouldn't i think she was just addressing the things that i talked about that she quoted in the post you quoted from her.
Most models do have website and server knowledge. Not all cam performers are models. Many of us that have our own websites are pretty damn savvy about servers, websites, photo and video editing, promotion, computer issues, etc. It's pretty insulting to assume they don't know what goes on behind the scenes.
I have an Alienware computer and two HP custom laptops. All three of them have issues with Streamate. I also have Cox Business with an upload speed of at least 30 mgbs. I have no issue with any website at all except Streamate. I never had an issue with that site until they upgraded their site in Oct/Nov. All of these performers can't be using shitty computers, have shitty internet and wrong Encoder settings.
Yeah Streamate should send a mass message. The only one who admits to tech issues is Chris who runs the Twitter page. They should send out a mass e-mail stating they are sorry for the glitches, an eta on fixes and then continue to send out e-mails from time to time. You certainly don't pretend the issue doesn't exist and stay silent.
It would also make sense that the performers with the issues would be loud about them. When they report the issues for months and are given stupid answers saying the issues are their fault, I would expect them to get loud. They are losing money due to issues that are not their fault. They are busting their ass and feeling like they are not getting answers. Most of the American and Canadian performers have been having issues on and off the past few months. Even the performers that are the so called top performers have been complaining. The issues do exist.
Snowy0Star
04-05-2013, 08:00 PM
I agree. I do like the site and the people that run it. I also think it would be nice to let us know what exactly they are doing to address the issues. Considering I pay them 65 percent of my earnings, I dont think that is to much to ask.
Thats how I feel too so thats why im putting myself into this debate and trying to see as many sides as i can about whats really going on since SM is not my bread and butter site and i can chose to keep working on it or not
JaneBurgess
04-05-2013, 08:01 PM
The graphics, it's great for editing content. I really should try playing games on there too.
She always seems to point out the people with issues are also the loudest. Like somehow they deserve to have issues because they dare to speak out. Being silent has never changed anything in the world and it never will.
Are you a gamer or do you have an Alienware for the better graphics cards in them so you can get a better video output when working? I dont think Sarah is saying there's anything wrong with voicing complaints or that they shouldn't i think she was just addressing the things that i talked about that she quoted in the post you quoted from her.
blkschoolgirl
04-05-2013, 09:11 PM
I am reluctant to admit that I use an i3, 3.4 ghz, 3.8 upload running the encoder at full fps and bitrate. I haven't had any problems at all and I've been happier than ever with the site. Support had been answering me back in a timely fashion when I have questions or requests. However...I don't do gold shows and I have like 18 ppl max in my room lol. I just hate seeing SM getting such a bad rep and I don't want to seem insensitive to those having problems. I did lose my 30s countdown after a pvt, and a few minor glitches rarely, but payment has been reliable week after week for two years. I'm just really comfortable in my complacency I guess. I figure the problems come with the territory.
Snowy0Star
04-05-2013, 09:19 PM
I am reluctant to admit that I use an i3, 3.4 ghz, 3.8 upload running the encoder at full fps and bitrate. I haven't had any problems at all and I've been happier than ever with the site. Support had been answering me back in a timely fashion when I have questions or requests. However...I don't do gold shows and I have like 18 ppl max in my room lol. I just hate seeing SM getting such a bad rep and I don't want to seem insensitive to those having problems. I did lose my 30s countdown after a pvt, and a few minor glitches rarely, but payment has been reliable week after week for two years. I'm just really comfortable in my complacency I guess. I figure the problems come with the territory.
You're saying a few minor glitches here and there witch is normal nothing is perfect but for the girls who have a consistent problem/s and for some the way SM is handling it is majorly bunk and I think those are the ones that to me were debating right now if theyre right or wrong to complain about the problems at all. I agree with both Sarah and Jane tho if you have some problems here and there no its stupid to cry bloody murder about it and suck it up but for those like Stephanie who say multiple times a day everyday she gets dropped thats when I'm on Janes side that you pester and pester until they help you get to the bottom of it and help find a solution.
Prussia
04-05-2013, 09:35 PM
What's up with ipad members? I can't see them log into a premium show, only when they log out. Does this happen to anyone else?
Site was crashing for me all night again. It seems to happen almost every Friday the past few weeks. I'm assuming it's because it's a busy night. Lots of time wasted, again. My ratio of time online vs in private is absolutely embarrassing. ;(
kittykrane
04-05-2013, 09:43 PM
I don't usually have luck Friday nights. There are a ton of models online tonight. I was a good halfway down the main page when I'm usually in the top 4-5 rows. I had some shows, but not enough to stay online and guys were getting kicked, complaining of big lags, etc...Remind me NOT to work any more friday nights! LOL
Blovely
04-05-2013, 09:43 PM
What's up with ipad members? I can't see them log into a premium show, only when they log out. Does this happen to anyone else?
I've had a couple Ipad, Iphone, mobile members and was able to see them login. I wish SM would put up a short blub about our shows for mobile members though. I can't tell you how many times they've jump into private trying to get me to do stuff I don't do. Then when I ask them if they've read my profile they said no because they can't see it since there on an iphone/ipad. I do like the mobile feature though.
Snowy0Star
04-05-2013, 09:46 PM
ya'll are making me fell better about not hopping on tonight aunt flow is here and after I got working All BBW at 7 i didnt feel like dealing with Streammate today so i took a bath and put a twitter widget on my tumblr and now im working on my amazon wish list so guys can just pay for my shit ! lol
SarahTime
04-05-2013, 10:50 PM
Oh dear God I was not being insulting by saying many performers do not know the behind the scenes workings of websites. Holy shit you guys.
The graphics, it's great for editing content. I really should try playing games on there too.
She always seems to point out the people with issues are also the loudest. Like somehow they deserve to have issues because they dare to speak out. Being silent has never changed anything in the world and it never will.
No, I do not "always seem" to do that. And where the hell do you get that I think anyone deserves issues for speaking out???? That's just unbelievable.
I'm just going to shut up and go on with my business. (You're welcome.) Clearly my point is misunderstood by some and at this point I just don't have the time or desire to clear up my opinions any further. Anything I say at this point is going to be attacked by a select few so you know what, whatever.
I honestly wish all of you the best in figuring out the glitches you are experiencing.
CurvyWinona
04-05-2013, 10:56 PM
yo, i am jinxed tonight. i keep getting laggy and booting from site. but it has nothing to do with SM, though. but damn i was having a good time for an hour and bam, internet hates me. haha. i checked my cable modem and it has been going off and on and i checked wifi list of my neighbors and they all have connectivity problem warning on their ends. karma i guess.
DoodlebugBites
04-06-2013, 05:02 AM
Just want to say my MacBookPro and iMac have both been working well, and both processors are considered below the i7 speed.
The customers seem to be having a shit ton of connection issues but now my theme song is "I can't do nothing for you man, Flavor Flav's got problems of his own." Probably before y'alls' time, though! :)
Marina Starr
04-06-2013, 05:04 AM
I have the Mac Pro i5 which I love and use for camming. I'm thinking of getting the new iMac i5 or upgrade for the i7. How do you like your iMac?
Just want to say my MacBookPro and iMac have both been working well, and both processors are considered below the i7 speed.
The customers seem to be having a shit ton of connection issues but now my theme song is "I can't do nothing for you man, Flavor Flav's got problems of his own." Probably before y'alls' time, though! :)
DoodlebugBites
04-06-2013, 05:12 AM
I have the Mac Pro i5 which I love and use for camming. I'm thinking of getting the new iMac i5 or upgrade for the i7. How do you like your iMac?
My iMac is embarrassingly old. It's a mid-2007 model that I have tricked out with extra ram and a new hard drive. I love it but it runs really hot and killed the first drive; I don't know if they fixed the heat issue but there is a lot of computer packed into a compact space so cooling is a trade-off.
Again, maybe the current models have fixed the over heating issue but if you get an iMac, back everything up because mine literally got fried. The huge screen is great, though! I can read from ass-up on the bed. And that's what really matters to me, LOL.
Marina Starr
04-06-2013, 05:15 AM
http://i184.photobucket.com/albums/x311/melaniamai/nylaugh-1_zps521e150b.gif
The huge screen is great, though! I can read from ass-up on the bed. And that's what really matters to me, LOL.
TheBrownFox
04-06-2013, 06:11 AM
I don't do Gold shows, so I can't really speak much on the Gold show disconnection issue. It's interesting that on both forums I post on, people have commented about how it's usually at the very end of a Gold show that they're getting disconnected. How awesome/convenient that must be for the guys to watch an almost-complete sex show, and 30 seconds away from the show's completion...OOPS! Disconnected, and all the guys get their money back. DAMN. I bet some of them are secretly hoping it gets disconnected for that reason. That really sucks for you ladies (the Gold show performers).
justanothercamgirl
04-06-2013, 06:21 AM
No, what I said was that I do not see my opinion as SICKING UP FOR or DEFENDING the site. I see it as common sense, I am sure that others view their own opinions as common sense as well, no? I also said that maybe others don't see it the same because they might not know details about how operating a website works, and that that was JUST FINE.
I NEVER said that anyone who doesn't share my opinion lacks common sense so I'm not even sure where you're getting that from.
Holy shit.
Actually if you read your own post again, you did.
I am more than willing to give you the benefit of the doubt that you didn't mean it in that way that it came off. At least give me the benefit of the doubt that I might actually have a reason for having a grievance with what you said before dismissing it.
TheBrownFox
04-06-2013, 06:27 AM
And where the hell do you get that I think anyone deserves issues for speaking out???? That's just unbelievable.
Yeah, the only person I've seen make that comment (about the models with issues being the loudest) is the @streamate person on Twitter. Maybe that's what Jane meant to say, but failed to mention that in her post? I even had a screenshot somewhere of that Streamate dude saying it on Twitter, but then he deleted it when he realized he put his foot in his mouth...lol.
justanothercamgirl
04-06-2013, 06:32 AM
Okay, time to clairfy my own personal postion.
1. I don't think SarahTime is the spokesperson for Streamate. I do think she is too easy to dismiss other girls complaints though.
2. The issue I have with Streamate isn't just glitches! It is the fact that they have made it harder to ban people; the whole tagging thing where they didn't care about the fact girls where getting tagged with abusive things until it was pointed out to them that if someone were to tag a girl with her personal information that they would be responsible for it legally; the fact there isn't a single piece of documentation off of SW about emailing them for a pause button or raising your rates.
3. I don't hate Streamate and I have no illusions that they will change what they are doing. I will continue working for them. I understand these things, but the only reason I understand ANYTHING about Streamate is because of what I have learned from other girls posts on Stripperweb seeing they have no documentation are closed lip about everything. I would be lost without the information of other camgirls
4. I am allowed to dislike certain policies that a business has and not hate the business.