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kamiliam
09-10-2021, 02:38 PM
Thank you! Mine is an iphone but I'm sure there is a similar app.

I'm going to wait to try again until after I hear back from Liz. I don't want to take the chance of being locked out and unable to stream.


on an iPhone you can use your camera app to scan the QR code, will pop up a page in safari by default

emkato
09-10-2021, 02:38 PM
I usually don't bother putting them up but was having a 'fuck it' moment lol, thankfully it paid off! I'm considering keeping them high tonight but idk if that's a terrible idea lol, usually having them 'too high' means I get zero shows

Do it if its working, make that $$$! I only raise my rates by 50 cents each time I do to test the waters. I've been actually meaning to do so again for a while so I raised them another 50 cents each today, I'm gonna leave them where theyre at and hopefully do it again when it feels like the right time.

its funny because today was really slow and I raised my rates a little, put on a cute sweater instead of my low cut top and my traffic picked up, so somethings working? lol

freya_jade_
09-10-2021, 03:03 PM
I know it is probably a very irrational fear for me to have, but I am terrified right now that this 3rd party system they are using will just keep rejecting my documentation and I will never get it to work, and I will just be locked out of my account completely forever and never be able to cam on the site again, and then go bankrupt and homeless because this is my main income and I'm fucked without it.

This isn't going to happen to any of us, right?

~Carmen~
09-10-2021, 03:06 PM
on an iPhone you can use your camera app to scan the QR code, will pop up a page in safari by default

Thank you! I guess I must have scanned it, even though I had no clue. I did use my camera app.

I just heard back from Liz and she said my documents were approved. I feel like dancing right now!

Marina Starr
09-10-2021, 03:29 PM
YAY, did you do yours on computer or phone?

I tried computer but I cannot get clear pictures of IDs using c920.


Thank you! I guess I must have scanned it, even though I had no clue. I did use my camera app.

I just heard back from Liz and she said my documents were approved. I feel like dancing right now!

SamanthaSugar
09-10-2021, 04:09 PM
Well ladies my advice to you is to try and make as much money as you can until this thing is sorted or decide to block you with zero warning. I just tried to getting online to cam and they locked me out. Just yesterday Liz said I was good, but now the site is saying that my ID has expired! Expired?! WTF! It’s valid until 2028!
Tried resubmitting, but still locked out! Good thing I hit my high goal yesterday or I would be stressing the F out! This whole process has been handled so poorly and unprofessionally. It’s not even the 15th and they’re already blocking people out.

~Carmen~
09-10-2021, 04:31 PM
YAY, did you do yours on computer or phone?

I tried computer but I cannot get clear pictures of IDs using c920.

I did mine on the computer. I couldn't get the selfie with ID to line up right on my phone.

The only thing I did on my phone was the QR code.

Did you have auto focus on? I took them with the c922 and auto focus on.

Marina Starr
09-10-2021, 04:32 PM
I turned auto focus off, lol! Maybe I'll try with auto focus on tomorrow.


I did mine on the computer. I couldn't get the selfie with ID to line up right on my phone.

The only thing I did on my phone was the QR code.

Did you have auto focus on? I took them with the c922 and auto focus on.

~Carmen~
09-10-2021, 04:34 PM
I turned auto focus off, lol! Maybe I'll try with auto focus on tomorrow.

Yes, try that and maybe it will focus better. Good luck sis! Meanwhile, don't forget to take your meds. lol

Marina Starr
09-10-2021, 04:37 PM
Thank you, sis! Gotta make sure I'm highly medicated when I take selfies!


Yes, try that and maybe it will focus better. Good luck sis! Meanwhile, don't forget to take your meds. lol

gbjenna
09-10-2021, 04:46 PM
Those of you who have done this verification apparently successfully and took a selfie WITH your ID, did you complete the process on the computer or on your phone? I’m wondering if that will make a difference?

~Carmen~
09-10-2021, 04:48 PM
I'm sorry, I misspoke. The selfies with id were taken with my c922 because I couldn't get them to line up right on the phone. After that, Liz asked me for shots of my id alone. Those were taken with my phone.

freya_jade_
09-10-2021, 04:49 PM
Hey, so I'm in the SM discord and another model in there said she got a message from support saying the issue with step 1 not appearing (the one that asks for selfie with ID) is a known issue they are currently working on. So at least there's that! It seems like over half of us didn't get that screen, so not our fault at all!

~Carmen~
09-10-2021, 04:50 PM
Hey, so I'm in the SM discord and another model in there said she got a message from support saying the issue with step 1 not appearing (the one that asks for selfie with ID) is a known issue they are currently working on. So at least there's that! It seems like over half of us didn't get that screen, so not our fault at all!

It was the opposite for me. I got the selfie with ID the first time but not ID alone.

kamiliam
09-10-2021, 04:51 PM
Those of you who have done this verification apparently successfully and took a selfie WITH your ID, did you complete the process on the computer or on your phone? I’m wondering if that will make a difference?


Liz said I was good. Had a couple of posts last week about it but basically, took id and face together on webcam/computer, that was accepted, but it wouldn’t move to the next step. Maybe the QR code couldn’t be loaded on Firefox? But then I finished the other pics on my phone after getting the QR code on chrome.

Marina Starr
09-10-2021, 04:53 PM
Did you upload what was asked through the link from your account or you send them to Liz?

I asked Liz if I could send all the required documents to her so she can upload them to the system. I have yet to get an answer to that. That would be so helpful for those who are having a hard time through no fault of their own.


I'm sorry, I misspoke. The selfies with id were taken with my c922 because I couldn't get them to line up right on the phone. After that, Liz asked me for shots of my id alone. Those were taken with my phone.

~Carmen~
09-10-2021, 04:55 PM
Did you upload what was asked through the link from your account or you send them to Liz?

I asked Liz if I could send all the required documents to her so she can upload them to the system. I have yet to get an answer to that. That would be so helpful for those who are having a hard time through no fault of their own.

I uploaded them from the link on my account. She re-set it so that I only needed to take the ID only pics and not have to go through the whole process again.

Marina Starr
09-10-2021, 04:57 PM
The biggest issue I'm seeing is, the system will say everything was successfully submitted at the end of the process but they're not for whatever reason that's why Liz is not seeing anything when she logs into our accounts.

WhistlingDux
09-10-2021, 05:09 PM
Those of you who have done this verification apparently successfully and took a selfie WITH your ID, did you complete the process on the computer or on your phone? I’m wondering if that will make a difference?

Did it from my computer. Its good now and no link is back but it took 3 uploads for my ID to show up for them.

gbjenna
09-10-2021, 05:31 PM
Liz said I was good. Had a couple of posts last week about it but basically, took id and face together on webcam/computer, that was accepted, but it wouldn’t move to the next step. Maybe the QR code couldn’t be loaded on Firefox? But then I finished the other pics on my phone after getting the QR code on chrome.

Thank you so much, sorry, I do recall you posting actually but I’ve read so many posts about this and messed around with it so much l now I can’t remember what’s what!
I’ll try again tomorrow on the computer and see if I can do it there, or failing that, the way you did it.

RambleOnRose
09-10-2021, 05:31 PM
Those of you who have done this verification apparently successfully and took a selfie WITH your ID, did you complete the process on the computer or on your phone? I’m wondering if that will make a difference?

I did the whole thing, the ID and selfie, on my MacBook Pro with the internal camera and turning the laptop so the natural window light faced me. I got the clearest image that way vs. using my C920 and cam lighting.

Carmel57
09-10-2021, 08:49 PM
Well the banner and link is back on my profile. It was gone for a few days but reared it’s ugly head again. No idea what the problem is to do things correctly next time. Never have I known such a complete shambles from a company. It’s enough to make me want to ditch the stupid site.

Erika_Xstacy
09-10-2021, 09:15 PM
after a week the banner came back to mine
I resubmitted yesterday and still there today

~Carmen~
09-10-2021, 09:31 PM
after a week the banner came back to mine
I resubmitted yesterday and still there today

I guess that doesn't mean it didn't go through. My banner came back but Liz told me everything was good. It's gone for now. lol

Erika_Xstacy
09-10-2021, 10:20 PM
I guess that doesn't mean it didn't go through. My banner came back but Liz told me everything was good. It's gone for now. lol

i assume that's what it meant. I admit I didn't take the best quality 1st time but I did the second time.
does the address have to match on the ID? I moved recently

~Carmen~
09-10-2021, 10:56 PM
i assume that's what it meant. I admit I didn't take the best quality 1st time but I did the second time.
does the address have to match on the ID? I moved recently

I think you will be fine.

Your address doesn't have to match. My ID shows a different address also.

KittenGirl
09-10-2021, 11:14 PM
Hey ladies I have a few questions. How much do we earn off of fanclubs and do any of you actually make anything off of them?

Also I know this should be in the raise your rates challenge post but I charge $5.99/$7.99 and for the last three weeks my percent in paid goes from around 50-62%, and my hourly average is $123. I see another model on here raised hers by 50 cents. Do you all think I'd be able to raise my rates? Last time I tried my earnings plummeted but traffic wasn't as good for me then. I'm so happy. I'll be making the most I've ever made this week and officially hit over 1,000 favorites!

PS so sorry to see so many are having issues getting verified. Hopefully it gets resolved

bigbum
09-11-2021, 12:09 AM
I did the whole thing, the ID and selfie, on my MacBook Pro with the internal camera and turning the laptop so the natural window light faced me. I got the clearest image that way vs. using my C920 and cam lighting.

thank you! i used my c920 cam on my mac with 1 light and it wasnt accepted
so i will try agian in natural light during the day with my macbook cam.
thanks for this advice!

Luckygoldfish
09-11-2021, 12:25 AM
I am still not getting asked for headshot, anyone else? It’s nightmare especially with guest performers:-( they reset it I did it again and again wasn’t asked for headshot so I presume they will reject it again :-( where the hell I can find it ?

Luckygoldfish
09-11-2021, 12:29 AM
Maybe I should start looking at alternative places to stream :-( however I love SM my guest performers are getting fed up with it I don’t think I ever pass this shit :-(

SuperPookie
09-11-2021, 12:53 AM
I tried again so this is number 3 & the banner is still there and after two messages to support no one has even replied. I did have the selfie with i.d

Luckygoldfish
09-11-2021, 01:12 AM
I tried again so this is number 3 & the banner is still there and after two messages to support no one has even replied. I did have the selfie with i.d

In which stage it asked u selfie and ID? From PC or from the phone ?

seicento
09-11-2021, 02:14 AM
^ Girls who are not seeing the headshot+ID pic step. I didn't see it when I did the verification but I went back to the verification link and then it asked me for it. Maybe for some will work this way. I did my verification on PC.

Luci Fer
09-11-2021, 02:20 AM
^ Girls who are not seeing the headshot+ID pic step. I didn't see it when I did the verification but I went back to the verification link and then it asked me for it. Maybe for some will work this way. I did my verification on PC.

So you did verification twice, and only 2nd time it asked you for it?

Luci Fer
09-11-2021, 02:26 AM
Maybe I should start looking at alternative places to stream :-( however I love SM my guest performers are getting fed up with it I don’t think I ever pass this shit :-(

Hey, do you have the same info in the banner? They changed it and now they ask to verify additional performers separately.

seicento
09-11-2021, 03:58 AM
So you did verification twice, and only 2nd time it asked you for it?

I did it once but it didn't ask me for headshot+id pic when I did it. My friend mentioned she had to do one so I went back to the verification link and it asked me to provide one. Only then it showed all 5 steps completed. The banner still showed for me the same one week later, just today the message changed to manage additional performers. Meantime I asked Liz to remove the additional performer from my account so I hope to get rid of that step.

Luckygoldfish
09-11-2021, 04:08 AM
Hey, do you have the same info in the banner? They changed it and now they ask to verify additional performers separately.

Yes I have the same now
Did it offer u headshot for them?

XSelinex
09-11-2021, 04:47 AM
Hey, do you have the same info in the banner? They changed it and now they ask to verify additional performers separately.

Yes I have this info, but I never had any additional performers.

SuperPookie
09-11-2021, 04:51 AM
In which stage it asked u selfie and ID? From PC or from the phone ?
It was the last step & I am using my pc

Luci Fer
09-11-2021, 05:31 AM
Yes I have the same now
Did it offer u headshot for them?

no. I don't have additional performers, I just answered your post about the damn program not letting you verify them on your account.
I tried to verify my ID on laptop.
A-fucking-mazing. I joined the club of these girls who failed it. This motherfucking shit just stopped working on step 1 and I can't do any pics. So all I know that it wants a pic of ID at first step.
fuck I hate it. Now when I try to verify it doesn't show me any camera at all (though I allow it when it asks for permission to camera access). So I can not do it. Anyone experienced that?
God I 'd kick in the balls the person who invented it. Multiple times.

Luci Fer
09-11-2021, 05:37 AM
And the worst thing that my messages to Liz dont' send and return as delivery fail again, so I have to deal with a slow ass support:banghead::bomb:

bigbum
09-11-2021, 06:02 AM
no. I don't have additional performers, I just answered your post about the damn program not letting you verify them on your account.
I tried to verify my ID on laptop.
A-fucking-mazing. I joined the club of these girls who failed it. This motherfucking shit just stopped working on step 1 and I can't do any pics. So all I know that it wants a pic of ID at first step.
fuck I hate it. Now when I try to verify it doesn't show me any camera at all (though I allow it when it asks for permission to camera access). So I can not do it. Anyone experienced that?
God I 'd kick in the balls the person who invented it. Multiple times.

maybe i can get my "ball busting" customer on SM to wear a sign for you that says "i hate id verification" lol
all joking aside mine also wasnt approved due to lighting. maybe you can try from your phone?
today i am going to try using my macbook cam and no background lighting.
ill tell you if it works.

Emanuelle
09-11-2021, 06:10 AM
My verification photo keeps taking the picture before I'm ready and then it just submits it without letting me retake it. Last time they got a picture of my forehead, this time the side of my face as I was lifting my camera up. For some reason it won't work at all with my webcam, I just get a black screen so I have to use my phone. This verification process is ridiculous. Who came up with this nonsense and how is it better than submitting our own photos since they say they'll be doing live verifications anyway?

They should have given us a month to complete it. I don't think mine will be accepted in 4 days. I did my first one the first day it was available and emailed support about the problem photo. Still no response from them. In one month they'll probably let me know that my verification was rejected after they already closed my account for failed verification. Ripping my hair out right now. Please excuse me.

Luci Fer
09-11-2021, 06:11 AM
maybe i can get my "ball busting" customer on SM to wear a sign for you that says "i hate id verification" lol
all joking aside mine also wasnt approved due to lighting. maybe you can try from your phone?
today i am going to try using my macbook cam and no background lighting.
ill tell you if it works.

;D good idea!
I tried it on phone yesterday, and it couldn't even download their program on the page lol
On laptop it showed. But no cam! Though it recognizes it, because the webcam starts to work. About the backlight - I had to turn all my lights off, because the laptop screen did the lightning pretty well (and there were no additional glimpses). Oh, and it's good to have autofocus on, because when it was off, it couldn't make a clear pic (with the text visible). Also this thing was telling me: 'too close' or 'too far' etc etc and I started to think 'oh this is a quite fine program' ;D. When I made a pic, it was clear. After that step all went in the ass.
I wonder why it acts so different with everyone?

Luci Fer
09-11-2021, 06:20 AM
My verification photo keeps taking the picture before I'm ready and then it just submits it without letting me retake it. Last time they got a picture of my forehead, this time the side of my face as I was lifting my camera up. For some reason it won't work at all with my webcam, I just get a black screen so I have to use my phone. This verification process is ridiculous. Who came up with this nonsense and how is it better than submitting our own photos since they say they'll be doing live verifications anyway?

They should have given us a month to complete it. I don't think mine will be accepted in 4 days. I did my first one the first day it was available and emailed support about the problem photo. Still no response from them. In one month they'll probably let me know that my verification was rejected after they already closed my account for failed verification. Ripping my hair out right now. Please excuse me.

I agree about a month so much! Also thought about it. There are...how many models on SM? 1000+? They want to verify them in 2 weeks via their crooked program? Good luck. So sad now, I don't want my account suspended because of their weird verifier.
And so sorry for you, because I feel the same, except I wanna punch someone instead of ripping my hair out ;D
Also, didnot you have the 'try again' button? I had it.
god save us from damn nerds with their damn application ideas and steve jobs syndrome.

XSelinex
09-11-2021, 08:47 AM
Now I got this mail from support, seems they decide that all ok:
Hello,

Thank you for checking on your account status. At this time, we are showing your account has already been approved. You will now be able to sign on to StreamateModels.com and start streaming!

whysky
09-11-2021, 10:27 AM
Sooooo Lizs way of "helping" is just logging in to your account and looking if YOU have missed something?!!! How insulting are these people? How stupid do they think we are?! I am so sick of them. I give them $100k a year. Why the fuck isnt that used to give us dedicated support staff. Its so so so gross. No on ever need feel bad for support being slow. They CHOOSE to not employ more people to help us. Imagine how many camgirls would be willing to be paid or even free fucking support for a set group of artists working, like once a week for a few hours. It would be sooooo easy to have live, 24 hour support. And we ALREADY pay them enough for it.

Marina Starr
09-11-2021, 11:40 AM
This is the THIRD time, hopefully it's a charm. I took screenshots of EXACTLY what they asked for so I don't think I'm going crazy:

https://i.ibb.co/6PgPgRS/Capture.png (https://ibb.co/BZqZqVJ)

https://i.ibb.co/MZQY3Hv/Capture1.jpg (https://ibb.co/KbSM3gP)

https://i.ibb.co/RHVd6bC/Capture2.png (https://ibb.co/ry1Np0Z)

Angela888
09-11-2021, 12:33 PM
I have submitted my ID 6 times now said it was successful when I did it on the 6th attempt but that banner is still on my account. Is it still there even if it’s been approved?
This is horrendous! I have emailed support but not heard back

kinkydirtybitch
09-11-2021, 12:41 PM
This is the THIRD time, hopefully it's a charm. I took screenshots of EACTLY what they asked for so I don't think I'm going crazy:

https://i.ibb.co/6PgPgRS/Capture.png (https://ibb.co/BZqZqVJ)

https://i.ibb.co/MZQY3Hv/Capture1.jpg (https://ibb.co/KbSM3gP)

https://i.ibb.co/RHVd6bC/Capture2.png (https://ibb.co/ry1Np0Z)

and nowhere does it ask for a photo of us holding the fucking id as they claimed in one of the numerous excuses for rejection :O