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tinydancer23
07-17-2012, 02:03 PM
this is a nightmare :\ i'm so sorry you went through this and that support has been so unhelpful. thanks for sharing - i've been extra conscientious about checking my feed and stuff. thankfully i haven't had too much technical problems, but clearly all the tech problems y'all are having means something is really really wrong.

i know sm doesn't have to come to sw and answer to all of this stuff...but given that sw posters make up a lot of the models on the front page who make decent money on the site...and so many folks are having tech problems...i'm kind of shocked vanessa or someone from sm hasn't followed up here about it. i'm also shocked that instead of addressing the tech issues, the owner is trying to shut you up via pm. there's really no point - you're far from the first person to complain about this kind of stuff. threads about tech issues with sm are ALL OVER the place. maybe the energy spent trying to shut models up about it would be better spent...i don't know...fixing it.

i seriously doubt it's intentional on their part and i'm sure it's frustrating for them too. i usually refrain from "bashing" sm, especially when it comes to tech issues (because i've been mostly lucky where that's concerned). but...rather than saying it didn't happen or it's not real or it's just our computers...what about taking responsibility for it and/or trying to figure out why it's such a widespread problem? i don't understand the reactions from sm.

ukmissy
07-17-2012, 02:07 PM
Girls - He did send me a message letting me know how we can avoid the lag, so for those who are worried about their pvts streaming into their free, check the verified forum , where I will copy and paste his message . I am not sure I am allowed by forum rules to post them here, and I would rather paste them than translate/interpret them , as I will get something wrong, and have you all sitting naked in free , just like yours truly !

SarahTime
07-17-2012, 02:10 PM
I hate the attitude SM has. They never take blame for any of these mishaps they always find someway to blame it on the model.

Well.... technically..... it was the models issue in this instance.

SM was not "replaying all my live shows from yesterday" as she said they were in her original post. What was happening was her feed was severely delayed because of HER upload speeds and or computer specs.

I think they have made it pretty clear by now that in order to stream on their site without issue, we need very fast upload speeds and top notch computers. It sucks for some, but that is the reality of the situation. It REALLY sucks she was exposed in free chat like that, I would be pissed too. But we can't always blame it on SM because it actually is our end that is the issue, some of the time.

Blovely
07-17-2012, 02:10 PM
From what he said to me, it was the money issue he was wanting her to remove, not the stream issue.

But there have been many posts on here about girls not getting paid for pvt. The issue has always been fixed and none of the models were ever threatened so I'm kinda confused why Missy is being threatened now. It doesn't make sense to me.

tinydancer23
07-17-2012, 02:12 PM
Well.... technically..... it was the models issue in this instance.

SM was not "replaying all my live shows from yesterday" as she said they were in her original post. What was happening was her feed was severely delayed because of HER upload speeds and or computer specs.

I think they have made it pretty clear by now that in order to stream on their site without issue, we need very fast upload speeds and top notch computers. It sucks for some, but that is the reality of the situation. It REALLY sucks she was exposed in free chat like that, I would be pissed too. But we can't always blame it on SM because it actually is our end that is the issue, some of the time.

oh, wow, okay. i feel like i totally misunderstood this thread. i didn't realize that was the problem. too much coffee/marathoning and not enough sleeping.

ukmissy
07-17-2012, 02:13 PM
Well before he started moaning about me to other models, I did actually hold my hands up and not only THANKED him for his help , but also pointed out the fact that I believed it was a genuine mistake on both parts, and not a deliberate attempt to skim my earnings ------ I believe that clears things up ... deleting the issue from the thread seems a bit pointless, as it's only going to come up again when it happens to someone else !

However I think most girls are more concerned about the stream issue --- It certainly bothered me more than my missing 6 minutes which I soon realised never took place other than on my screen !

SarahTime
07-17-2012, 02:15 PM
oh, wow, okay. i feel like i totally misunderstood this thread. i didn't realize that was the problem. too much coffee/marathoning and not enough sleeping.

It is kind of confusing, it took me a min to figure out what the problem was. Her original post states that they were replaying all her live shows from yesterday, which sounds like it would be happening regardless if she was trying to currently stream or not. Only later is it said that it was actually just a delay of her current stream.

I'm not even sure why she thought they were replaying all her live shows from the previous day.... maybe it was an "I'm frustrated and pissed" exaggeration (we all are guilty of that from time to time, right?)... but either way, the issue was pretty misrepresented from the beginning and so yes, it's confusing!

ukmissy
07-17-2012, 02:17 PM
Well.... technically..... it was the models issue in this instance.

SM was not "replaying all my live shows from yesterday" as she said they were in her original post. What was happening was her feed was severely delayed because of HER upload speeds and or computer specs.

I think they have made it pretty clear by now that in order to stream on their site without issue, we need very fast upload speeds and top notch computers. It sucks for some, but that is the reality of the situation. It REALLY sucks she was exposed in free chat like that, I would be pissed too. But we can't always blame it on SM because it actually is our end that is the issue, some of the time.

They make it clear you need a good upload to stream on their site - They don't suggest your pvts will be played into free ! My upload is no where near as low as some of my friends on streamate ----- So they also stand a risk of streaming their pvts in free ! I don't understand how such a risk can exist . It doesn't seem to anywhere else.

SarahTime
07-17-2012, 02:20 PM
They make it clear you need a good upload to stream on their site - They don't suggest your pvts will be played into free ! My upload is no where near as low as some of my friends on streamate ----- So they also stand a risk of streaming their pvts in free ! I don't understand how such a risk can exist . It doesn't seem to anywhere else.

I think the explanation of how to PREVENT this from happening will better clear up how it happened in the first place. So I'll be looking forward to hearing how to prevent it, because no one wants to end up in free chat like that! This isn't MFC, afterall. ;)

Also, I was talking to my husband about this issue... he suggested that perhaps some models don't realize that even though the private ended, the stream is still continuous. It doesn't "stop" your stream when the private stops. So during the 30 second count down after a private, and any time spent in "break mode", is still being streamed to the server. The only way to cut it off is to completely stop your stream, and restart.

Blovely
07-17-2012, 02:20 PM
Well.... technically..... it was the models issue in this instance.

SM was not "replaying all my live shows from yesterday" as she said they were in her original post. What was happening was her feed was severely delayed because of HER upload speeds and or computer specs.

I think they have made it pretty clear by now that in order to stream on their site without issue, we need very fast upload speeds and top notch computers. It sucks for some, but that is the reality of the situation. It REALLY sucks she was exposed in free chat like that, I would be pissed too. But we can't always blame it on SM because it actually is our end that is the issue, some of the time.

I'm saying in general. All the problems that occur via SM never seem to be there fault. The HD icons disappearing, models not being about to talk to customers in freechat, etc, etc. Its not like 1 individual model is having issues. Tons of models are complaining about the same issues and the common demeanor always seems to be SM.

ukmissy
07-17-2012, 02:21 PM
It is kind of confusing, it took me a min to figure out what the problem was. Her original post states that they were replaying all her live shows from yesterday, which sounds like it would be happening regardless if she was trying to currently stream or not. Only later is it said that it was actually just a delay of her current stream.

I'm not even sure why she thought they were replaying all her live shows from the previous day.... maybe it was an "I'm frustrated and pissed" exaggeration (we all are guilty of that from time to time, right?)... but either way, the issue was pretty misrepresented from the beginning and so yes, it's confusing!

No Sarah , It wasn't an exageration - it was because when I checked my stream - I was sitting in free playing with my tits ... The live show I'd done earlier , then I got a pvt , got complained at for not doing as he asked , he left , I checked my stream again , and there I am again topless , but in the next show I'd done for someone else ------ So my immediate conclusion was ''They are playing my shows in free !!! '' I didn't exagerate anything, I stated what I saw, and my mistake was to 'assume' the reason behind it , but whatever the reason behind it , girls who get by on a mediocre upload want to be really careful , or they risk being caught naked in free....... Had I been aware of this risk , I would have never started !

The reason I said 'from yesterday ' was because I was doing live shows fine - up until midnight , after midnight , the problems started , and the live sessions from the previous day ( before midnight ) were broadcast in free . I really haven't written anything but what happened to me , I wouldn't want to flame a company for the sake of it , rather warn others what could and will happen to them ....... In fact the owner* who mailed me here said it's a common issue for people who don't have their encoders right or don't have sufficient upload!

SarahTime
07-17-2012, 02:23 PM
No Sarah , It wasn't an exageration - it was because when I checked my stream - I was sitting in free playing with my tits ... The live show I'd done earlier , then I got a pvt , got complained at for not doing as he asked , he left , I checked my stream again , and there I am again topless , but in the next show I'd done for someone else ------ So my immediate conclusion was ''They are playing my shows in free !!! '' I didn't exagerate anything, I stated what I saw, and my mistake was to 'assume' the reason behind it , but whatever the reason behind it , girls who get by on a mediocre upload want to be really careful , or they risk being caught naked in free....... Had I been aware of this risk , I would have never started !

That makes sense, I wasn't trying to "accuse" you of exaggerating or anything, I was just offering up a possible reason as to where the confusion came from.

ukmissy
07-17-2012, 02:27 PM
I understand - And I'm not having a pop at you ...... Only that I hate stirring shit for a company as it is , I almost feel bad for streamate right now ! As that guy did try and help me initially regarding the lag .....Can anyone give me the heads up if it's in the rules to post stuff out of PM's here ? I can post how to prevent it here -----

ukmissy
07-17-2012, 02:33 PM
Okay here goes --- If I'm out of order posting this here, can a mod please let me know .... However I don't think the man who sent me it will have any issue with letting others know , so they can prevent the same thing happening to them ....

This issue is caused by one of 2 things.

#1. You may not have auto adjust checked. If you don't have it checked this will happen almost all the time.

#2. Your bit rate is larger than your internet connection. If this happens the stream will buffer locally on your hard drive and only send us whatever you can get out. If this problem goes on for many minutes your stream will fall way behind. This is usually why this happens.

And then I wrote back and asked if this is something I must change in the encoder.....

#1. Yes. It's on the right side. It says auto adjust. And it must always be checked.

#2. This would be an internet issue from your internet provider. If your internet gets slow for a while, your computer would buffer your stream. Buffering means storing it and waiting to send it out. Our side can not tell your computer is doing this so we have no idea that your stream is behind. The only way to avoid this is to make sure your internet speed is significantly higher than your upload speed. This is why we recommend people have at least 1.5 to 2 megs of upload to do the recommended 800k bit rate. If you ever think your computer is buffering you can check your live stream. If it's more than 20 seconds behind your definitely buffering and you will want to log off and start over because the issue cant be fixed any other way.


Please keep in mind I wouldn't have been kicking up such an almighty stonk about being 20 seconds behind ---- If free chatters see 20 seconds for free, that's no big deal, they can see 30 seconds if they enter ! However I was lagging 15-20 minutes behind if not more !! I would get back on and test his tips for fixing it , but I'm too afraid to :)

Also I've just done a speed test - which is showing as 1.5 meg up ! Whatever the reason though , I assumed that there would be something in place to prevent this happening ----- I thought the only way I would be caught naked in free, would be if I took my kit off in free.... I never for one second assumed something like this could happen - Maybe complacency on my part, but that's based on ten years camming and never having encountered such an issue anywhere before !!! ( I joined streamate about 6 months ago and here I am , head in hands ! ) Maybe all those girls we moan about getting naked in free don't have a clue they are haha . Anyway , I'm glad there's a reason , and I guess I will at some point test out if those tips fix it , but for now I'm a little hesitant to go back .

tinydancer23
07-17-2012, 02:44 PM
auto adjust is right underneath where you put in the streaming urls right before you click "start"...sm recommends clicking "degrade quality" but i've personally had better luck with "drop frames," as long as my internet isn't ridiculously slow. also when you are streaming (after you've clicked "start"), on the left side underneath your image there is a box that scrolls that will tell you if you are buffering, getting disconnected, or dropping frames a lot. on the right side in one of the tabs it also tells you how many frames you've dropped while streaming.

ukmissy
07-17-2012, 02:47 PM
^ so if a lot of frames are being 'dropped' , does that mean it's likey to happen ? I need a sign , or a bell ( haha ) or something other than checking my live feed like a paranoid android every 2 minutes, which I know is what I'll be doing if I'm back on there .... Post traumatic stress ;-) Every guy that writes 'mmmm sexy' , I'm going to be like ... 'WHAT IS SEXY < WHAT CAN YOU SEE ' :D * runs to check live feed in panic *


I have also edited the OP accordingly - The lag issue etc . Sorry for causing confusion to those who it did , confused is exactly how I felt when I checked my stream to see me doing something I'd lived 20 mins ago .... Was like slipping into the 3rd dimension! Had I known about the lag issue - I would of course have put it down to that , and moaned about that instead :D

tinydancer23
07-17-2012, 03:00 PM
my guess is if on the left side once you've started streaming it's saying something about buffering or disconnecting/reconnecting repeatedly, you're probably at higher risk for terrible lag or other problems. or if you're CONSTANTLY dropping frames. i've done okay on days when i was dropping a lot of frames because of splitcamming or slow internet, but i usually start worrying when it says something about disconnecting/reconnecting repeatedly. that's when i start to have bad lag (for me, longer than a few seconds) and it's one of the things that causes my hd icon to drop.

sexysusie
07-17-2012, 03:13 PM
It sounds bogus to me Missy. If you're doing what you have always done, and your settings are the same, then the obvious conclusion is that this is a problem on SM's end.. not yours. As you know, I have the most ridiculously slow upload speed ever, way lower than yours, and this has never ever happened to me. Perhaps you might sometimes get a small delay, like waving a hand across the screen shows up a few seconds after you do it, but certainly not minutes, or hours AFTER the event! I saw another post earlier today complaining that her feed was being cycled round and round, playing the same thing over and over. SM has clearly got tech issues at the moment.

ukmissy
07-17-2012, 03:18 PM
^ be careful hun ! It hadn't happened to me , until it happened to me :( You don't want your upload doing the same ,it's soo humiliating . Do you use the encoder Suzie ? I'm feeling maybe I should drop the encoder - but then the guy did specify 1.5 upload should be enough ! So maybe I need to try the other things , and make sure those auto adjust and what not is checked etc . But yeah - Everything I've kept consistent , so I don't know why all of a sudden . Shame :(

Cam_Model_Jess
07-17-2012, 03:18 PM
yup , I guess this is what he did , I was pretty impressed actually ..... Within minutes of me refusing to give my screen name, he had my details , including the name of the client in question - etc .

Can you clarify this please? "Within minutes of me refusing to give my screen name, he had my details..."
He sent you a PM, you refused to say who you are on SM, but he found out anyway? I would like to know if this is the case.

ukmissy
07-17-2012, 03:23 PM
Can you clarify this please? "Within minute of me refusing to give my screen name, he had me details..."
He sent you a PM, you refused to say who you are on SM, but he found out anyway? I would like to know if this is the case.

Sure Jess... That's exactly what happened . He asked me to send my screen name , and told me he would check the details for me personally , I told him I wasn't willing to give out my screen name , and I told him I'm sure he would understand why ...the next inbox from him was about 10 mins later with all the relevent detals :) I guess he did actually go through the tickets and found my conversation with support ... He sent back the correct name of the customer, and some other details . It was pretty quick ! I don't know why my issue was so important to him so suddenly , but I guess I'm glad it was. His explanation for finding me was -he searched their mail server for the response I got from support, and he found it ... I have to admit it was impressive if not a little weird at the same time !

sexysusie
07-17-2012, 03:40 PM
No I barely cam there anymore since gold shows started. I've never been able to use the encoder, i have 0.38 upload haha. Hope you get it sorted. But if SM isn't your main site maybe you can concentrate on another for the time being? as it does seem like there are some major issues atm :(


^ be careful hun ! It hadn't happened to me , until it happened to me :( You don't want your upload doing the same ,it's soo humiliating . Do you use the encoder Suzie ? I'm feeling maybe I should drop the encoder - but then the guy did specify 1.5 upload should be enough ! So maybe I need to try the other things , and make sure those auto adjust and what not is checked etc . But yeah - Everything I've kept consistent , so I don't know why all of a sudden . Shame :(

ukmissy
07-17-2012, 03:42 PM
But there have been many posts on here about girls not getting paid for pvt. The issue has always been fixed and none of the models were ever threatened so I'm kinda confused why Missy is being threatened now. It doesn't make sense to me.

it's not so much that I was threatened , he just told me that if he found out I was wrong, he expected to me remove the post and let everyone know - but considering my issue , there wasn't really anyway to prove either party was right/wrong. I just gave my account of what happened . I don't know why he jumped in so fast either --- Maybe I should be flattered , or terrified ... ;)

KimKlass
07-17-2012, 04:40 PM
Hold the fuck up- am I reading this right? The owner of SM is demanding that you remove something off a public board you socialize on that is not connected to SM?? WTF? That would not fly with me, dude. That is no bueno.

SarahTime
07-17-2012, 05:37 PM
Hold the fuck up- am I reading this right? The owner of SM is demanding that you remove something off a public board you socialize on that is not connected to SM?? WTF? That would not fly with me, dude. That is no bueno.

We don't know the exact wording of the PM but I don't think he "demanded" she remove something from a public forum. I think he probably asked her to remove the part about being ripped off if it was found in fact that she was not ripped off. I think that's pretty reasonable.

And I think this whole thing is getting out of hand lol..... so much he said she said......

Cammi
07-17-2012, 06:32 PM
It sounds bogus to me Missy. If you're doing what you have always done, and your settings are the same, then the obvious conclusion is that this is a problem on SM's end.. not yours. As you know, I have the most ridiculously slow upload speed ever, way lower than yours, and this has never ever happened to me. Perhaps you might sometimes get a small delay, like waving a hand across the screen shows up a few seconds after you do it, but certainly not minutes, or hours AFTER the event! I saw another post earlier today complaining that her feed was being cycled round and round, playing the same thing over and over. SM has clearly got tech issues at the moment.

Yeah, I have to agree with this. My upload speed is pretty darn terrible and even at it's worst I've only ever lagged by 1 minute max. When it's worse than that things just get choppy and the stream freezes up as it tries to jump ahead to catch up. And the whole contact via SW thing sounds really shady to me. Even though he found you through here once he knew your model name shouldn't he then use the contact details you gave the site?

Rosexxxx
07-17-2012, 06:57 PM
I'm sorry that happened to you. Omg I would freak out. I didn't go on yesterday. SM should really fix the site. I have a problem with the HD icon going on and off too.

Crustyz
07-18-2012, 11:16 AM
This happened to me actually on one of my first nights on SM. Yeah, I got the pissed off guys in private saying "um ok wtf are you doing"? It was so confusing. I asked people in my room if they could hear me and 7 minutes later they'd say "yes". It really freaked me out that my stream got that messed up. But actually since I got this new laptop it hasn't been like that at all lately.