View Full Version : What do you guys say we all e-mail SM and ask them to change the rating system?
AliceFun
08-14-2012, 08:04 AM
For the record. I have NEVER had Streamate NOT remove bad ratings for me. I don't even have to send them screenshots. While I do agree that the 4 star you start with is heavily weighted (hence why some people have a hard time moving up to 5) I do see how bad ratings CAN affect you.
I've had Streamate remove 3 bad ratings in one day. I have only ever gotten horrible ratings for not doing things like dildoing my ass in a regular private while it says I do anal in block sessions in about 10 places on my profile. When I get those ratings I write SM immediately and inform them how the session went. For example:
Hello, I was performing a private show for a member who demanded that I "fuck my ass". I only do such things in block sessions, and this was not a block session. When I informed him of this he immediately left private and I was given a one-star rating. I would very much appreciate if this rating was removed as it has nothing to do with my performance quality.
They can check your chat logs so don't lie or anything, but I WORK for my ratings. I really really do get being pissed of at bad ratings and how they can happen so easily. But I'm sorry, with the probably HUNDREDS of ratings streamate has removed for me over the past 3 years, I honestly can say that I don't have any problem with their system. If they refused to remove ratings, I may be for an e-mail campaign. Since I have never been told I couldn't have a rating removed after clearly informing support of why I believe the ratings wasn't justified, I have to be honest and say that their system is pretty legit as long as you stay on top of it.
That's just me, and there are tons of people who never remove a bad rating and STILL have 5 stars.
Hello, just a quick question pls, when they remove the rating u also see the rating disappear from ur system? Means when u look up member info where ratings and sessions with him are listed, does the rating disappear from there or is still there in the little window? Cause i for example emailed support and explained situation, they said rating was removed but i still see it listed when i click on that guy name in my stats. Not sure how system works, i was expecting NOT to see that rating there anymore if it was really removed by support. Oh well, i am curious how is for you, Thank You.
MommieLongLegs
08-14-2012, 08:32 AM
I want to help you. What I'm not understanding is how, let's say, your overall rating (what customer sees next to your profile pic) is a 4 (because you're new)...if you're receiving consistant 5-star ratings can two 1-star ratings knock your overall rating down to a 2 or 3?
I know that if one guy rates me a 5 and another guy rates me a 1 (and I don't receive additional ratings that day), my average rating for the day will be a 3. If I receive more 5-stars by the end of the week, I can bumo it to 4.8-5 depending on how many I got. As long as my weekly average is consistantly 5, my overall rating (what custie sees) will still be a 5. I've had guys give me 1-4 stars, but because I had so many 5-star ratings, their low ratings didn't affect me.
Yes, you are new. I was new too at one point. I even closed my old account and started a new one a few months ago. I started with a 4 like everyone else. For a minute there the only comment I had was a 2-star comment from an asshole. You know what? That didn't affect traffic at all. I continued to get more privates, and eventually enough 5-star comments to bury that 2-star in the back. You said you get long privates, and they leave you 5 stars...do they comment, too? Even if you have bad comments, those good ones would really help you out. If you notice that every guy who goes private without asking first and demands something you don't offer, then rates badly, kick/ban them (while in private still) before he can leave and rate you. If you like, you can choose to allow him to message you to ask why he was banned. I hardly ever do. Once banned, that's it.
Also, I've only had like two guys say they took me private because of my comments. I can barely get guys to actually scroll down to read my profile, so I think they read them more when I'm offline (no destracting sexy girl jiggling tits on screen lol). When I go into a girl's room, sometimes I read comments, sometimes I don't. I did have a guy on my old profile ask me "why do you think you got a 3?" (I had gotten a 3-star rating from a douche a few weeks prior). I told him that for him to overlook the tons of 5-star comments and point out the only bad one I had just showed how negative of a person he was, and how he didn't need to be in my room, then banned him.
Cam_Model_Jess
08-14-2012, 10:27 AM
Hello, just a quick question pls, when they remove the rating u also see the rating disappear from ur system? Means when u look up member info where ratings and sessions with him are listed, does the rating disappear from there or is still there in the little window? Cause i for example emailed support and explained situation, they said rating was removed but i still see it listed when i click on that guy name in my stats. Not sure how system works, i was expecting NOT to see that rating there anymore if it was really removed by support. Oh well, i am curious how is for you, Thank You.
It will not disappear from the customer's profile until after 90 days. That's how long it takes ratings to drop off normally.
It will disappear from your ratings report tho. And that will be reflected in your average rating.
Sometimes they will tell you it's been removed & it hasn't. But if you can't see it on the rating report anymore, it's gone. It won't get removed from the customer's profile.
comstar
08-14-2012, 11:54 AM
I want to help you. What I'm not understanding is how, let's say, your overall rating (what customer sees next to your profile pic) is a 4 (because you're new)...if you're receiving consistant 5-star ratings can two 1-star ratings knock your overall rating down to a 2 or 3?
As a new girl I was fine the first week and at 4.5 but then had some bad luck with some abusive customers and SM support only removing one negative comment. After that things really got slow for almost a week and then I managed to climb back to 4 stars and then it happened again but with different assholes. The five star comments mean a lot if you can get shows, but as a new girl you simply do not have regulars and with 3 stars and less you have very little shows at all. Yes I do get 5 stars in that period but the negative review is still there and weighs in heavily on it. Then one more 2 or 1 from some 1 min "dildo is ass now" and you are back to square one and in for a few more slow days. Put in the slower SM traffic plus summer vacations and being new to the biz and some customers not knowing how to leave a 5 star review and you get a better picture.
I'm not a whine-er I will not be put down by abusive assholes and not give up or anything like that. Just pointing out how stupid the rating system is and how some bad luck can really make things suck for a while...
CourtneyRaine
08-14-2012, 12:17 PM
Comstar, I agree that bad luck can have a huge impact on your earnings. I've experienced this with MFC personally; because I didn't know how to work the site when I first started I didn't take advantage of my new girl status and my camscore dropped, which led to less traffic, which led to an even lower score, which led to even less traffic, etc. to the point where I can't/don't even work on there anymore because I'm buried at the bottom and premiums never come in my room. It sounds like you may be experiencing something similar with SM? Honestly it's pretty easy to raise your rating on there but it's not going to happen instantaneously. Have you considered camming on other sites on top of SM until you're able to build up your rating and get some regulars?
SarahTime
08-14-2012, 12:19 PM
No star rating has more weight than any others. A 1 star does not weigh heavier than a 5 star. It all averages out, which is why if you are getting 5 star ratings, the low ratings are not going to kill your overall rating, unless you are getting more poor ratings than you are good ratings.
Remember that ratings are only a small fraction of placement.
Good luck with camming and with getting SM to change their rating system.
MommieLongLegs
08-14-2012, 01:20 PM
As a new girl I was fine the first week and at 4.5 but then had some bad luck with some abusive customers and SM support only removing one negative comment. After that things really got slow for almost a week and then I managed to climb back to 4 stars and then it happened again but with different assholes. The five star comments mean a lot if you can get shows, but as a new girl you simply do not have regulars and with 3 stars and less you have very little shows at all. Yes I do get 5 stars in that period but the negative review is still there and weighs in heavily on it. Then one more 2 or 1 from some 1 min "dildo is ass now" and you are back to square one and in for a few more slow days. Put in the slower SM traffic plus summer vacations and being new to the biz and some customers not knowing how to leave a 5 star review and you get a better picture.
I'm not a whine-er I will not be put down by abusive assholes and not give up or anything like that. Just pointing out how stupid the rating system is and how some bad luck can really make things suck for a while...
Ok, I'm not sure how studios work...do they help bring you traffic? If so, is it possible that this traffic is just low quality? Being a new girl can actually work in your favor because of the traffic/exposure it gives you. It just sounds like the majority of your traffic is composed of abusive guys who give bad ratings. I get a mix of jerks and quality paying customers who rate/comment well.
What is interaction/conversation like in Free Chat? Do any of them politely greet you("hi sexy how are you today?")? Do any of them ask you if you do xyz in private? Do any of them tell you they want to go private before hopping in? I ask because all of your examples are of guys who ask for things you don't offer, won't compromise ("that's ok how about you do xyz instead") then leave and rate/comment poorly.
I understand that camming can be stressful, and even with a 5-star rating and positive comments on my profile, I still have slow days where I don't make much, and just log off. Camming shouldn't feel like a chore. Also, even if SM did require a minimum time/amount of $ for rating/commenting, it still wouldn't matter. I've had long privates where the guy was obviously satisfied ("omg that's awesome"), and he still gave me a bad rating for whatever reason. Maybe he did it by accident who knows.
By the way, what country are you from (ugh I can't believe I just asked my most hated question lol)? I ask because I've been in, say a Russian's room, and it's like freeloader central. I think they think they can get away with more with those girls for some reason and try to take advantage. If you can, change your listed country to US. I believe you said English isn't your first language, but you speak (type?) it well, so I think you could pass for a native who's bilingual. Just my 2 cents.