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malika29
06-12-2016, 12:05 PM
Has anyone had charge backs with MC as this is what's worrying me atm especially as clients don't have to log in to tip or donate. With this in mind is it possible to put the join me part in when a member confirms they want to tip before entering their card details? Sorry if this doesn't make much sense.
sexysusie
06-12-2016, 02:20 PM
So why advertise is as 'WANT TO START YOUR OWN SITE'? Thats on here and even says on their website its your own site! That is highly misleading and then to say that oh you cant do this that or the other and everything mist be subitted for approval. That makes them similar to sm and mfc etc but designed like a website. Also it not slating them its constructive critisism and if they want to advertise as something rhen turn round and reveal they are something else then yes they do need to be pulled up on it.
Webstream.co.uk is better for UK gals. They only take 15% and will make you a basic site. There is no store feature and vids atm can only be up to 1gb but there are ways and means to make it work x
malika29
06-12-2016, 02:51 PM
Webstream.co.uk is better for UK gals. They only take 15% and will make you a basic site. There is no store feature and vids atm can only be up to 1gb but there are ways and means to make it work x
Yeah im thinking of webstream for my store items like panties and socks etc cos they can just put in the amount as a donation. I also like the fact that the clients have to log in and that there is 3d secure too so no issues with chargebacks or fraud. In some ways im tempted to have webstream for my uk guys and mc for my us guys. Maybe im being too pucky, im a real perfectionist at times and its far more of a pain then a positive.
SylvySinclair
06-12-2016, 03:41 PM
Has anyone had charge backs with MC as this is what's worrying me atm especially as clients don't have to log in to tip or donate. With this in mind is it possible to put the join me part in when a member confirms they want to tip before entering their card details? Sorry if this doesn't make much sense.
i had one cb and i got pissed.
hyori
06-12-2016, 04:38 PM
Yes, I've had a couple of chargebacks but they are rare. MC has a lot of security measures in place to prevent chargebacks.
Sam38g
06-12-2016, 06:32 PM
No matter what business you are in chargebacks are apart of it, even if it was a dress shop. No one is happy about it, but it is the cost of doing business.
CandaceMoon
06-14-2016, 05:26 AM
Just piping in real quick to say, I use ModelCentro as my main site. It is perfect for my needs. I can leave all the difficult stuff to MC and just think about creating content, which is what I really like to do. I don't want to be bothered by designing, and billing and back end things. I haven't found that MC really limits me in what I want to do. I know that if I want to add something extra, I can write MC and I don't think it's a problem. Same as I had to do when I had a webmaster, who took 50% of what I made on my site and also didn't offer half of the awesome features that I have now.
So, for me, I adore MC, I wish they had been around years ago when I was putting my first real site together.
NatalieCentro
06-14-2016, 08:04 AM
Has anyone had charge backs with MC as this is what's worrying me atm especially as clients don't have to log in to tip or donate. With this in mind is it possible to put the join me part in when a member confirms they want to tip before entering their card details? Sorry if this doesn't make much sense.
The billing company we are using have extensive identity checks and validation, so the chargebacks really are rare compared to the general industry rates.
We do not transfer costs of chargebacks between models (as with companies who cover chargebacks, their cost is included in the % revenue share and therefore simply gets distributed across all models, which I personally think is unfair).
Why I think this is unfair? Because you get a model that works hard, makes content and has a bunch of happy members, and another model that very rarely does updates if any while her site's join page says "I update every week". Then when users feel legitimately scammed and go to do a chargeback, the hard-worker model gets a portion of that amount, while the one that was too busy to care barely feels any difference - the increase of revshare % simply makes everyone pay for what happens on a website for 1 person. There was ample discussion about whether to cover chargebacks and it was decided that it is better to transfer the responsibility along with the rights - which I think is only fair.
NatalieCentro
06-14-2016, 08:44 AM
Just piping in real quick to say, I use ModelCentro as my main site. It is perfect for my needs. I can leave all the difficult stuff to MC and just think about creating content, which is what I really like to do. I don't want to be bothered by designing, and billing and back end things. I haven't found that MC really limits me in what I want to do. I know that if I want to add something extra, I can write MC and I don't think it's a problem. Same as I had to do when I had a webmaster, who took 50% of what I made on my site and also didn't offer half of the awesome features that I have now.
So, for me, I adore MC, I wish they had been around years ago when I was putting my first real site together.
Had a nice little rumble of applause at the office here for that! Glad you like us, we like you too! :)
SylvySinclair
06-14-2016, 09:50 AM
I love MC as well, i dont have any problems, stacey from cs is the huggest help ever, good girl, nice and polite, always trying to help and available 24hs a day( does she ever sleep)??? lol
Every time i need something done, like adding banners to my site or whatever, cs is always very fast on my requests and i love my site. i am in the queue of rabbits to have my site reviewed and then nothing will stop me. great support, great sites and great design. lvoe it all. ty for sticking with us.
malika29
06-14-2016, 10:11 AM
The billing company we are using have extensive identity checks and validation, so the chargebacks really are rare compared to the general industry rates.
We do not transfer costs of chargebacks between models (as with companies who cover chargebacks, their cost is included in the % revenue share and therefore simply gets distributed across all models, which I personally think is unfair).
Why I think this is unfair? Because you get a model that works hard, makes content and has a bunch of happy members, and another model that very rarely does updates if any while her site's join page says "I update every week". Then when users feel legitimately scammed and go to do a chargeback, the hard-worker model gets a portion of that amount, while the one that was too busy to care barely feels any difference - the increase of revshare % simply makes everyone pay for what happens on a website for 1 person. There was ample discussion about whether to cover chargebacks and it was decided that it is better to transfer the responsibility along with the rights - which I think is only fair.
Hi Natalie, thanks for the reply. I completely understand where your coming from wuth giving models their full chargeback and not dividing it up with other models. Im just a little concerned that we may not get the support to dispute a chargeback if one is processed and the client has just used the tip me page purchased something which we have then given then claim the funds back. Uaed to work in finance, you would surprised by just how many people do this and claim fraud! I get that systems are in place by banks and payment processors but still a hell of a lot gets pushed through and with credit cards in the UK customers can autmatically claim anylthing less then £100 and the bank has to give it back no questions asked. Obviously different payment processors and banks have different limits. But it is concerning.
SylvySinclair
06-14-2016, 11:24 AM
on the cb subject, the only thing i have to complain is that i have had a cb from a shithead and the site didnt tell me abt it, i saw it on my transactions list and centrobill wont ask us if we want to make a refund, which should be asked as the guy got his show and there is no reason for him to ask for a refund.
malika29
06-15-2016, 06:12 AM
Also is it possible to make custom clips and sell on mc to one specific client or not?
RebeccaT
06-15-2016, 06:18 AM
Also is it possible to make custom clips and sell on mc to one specific client or not?
Yes. They can pay via a tip and you can send it in a message.
NatalieCentro
06-15-2016, 09:23 AM
on the cb subject, the only thing i have to complain is that i have had a cb from a shithead and the site didnt tell me abt it, i saw it on my transactions list and centrobill wont ask us if we want to make a refund, which should be asked as the guy got his show and there is no reason for him to ask for a refund.
The normal guys never would do that, so it makes sense that it's a fraudster. Well, at least he got blacklisted.
The billing company does work with a collection firm, and they go after and try to return any fraudsters' claims like this. Unfortunately, the stigma is against us - there's no real physical proof at all for us to try to fight the case except some logs, if any - which are still digital.
Chargebacks have long been a bane of the online world, and especially the adult industry. Recently, a person would need only to call their bank and state they don't recognize the charge, and the bank would then chargeback without question. Now our industries are more accepted, however we still have situations like this, when a person managed to claim fraud on what would otherwise be a legitimate sale. (what Malika was talking about) I personally think this should be punished more severely. They'd think twice if the perspective of being proven wrong would cause their banking history messed up for the rest of time as being frauds themselves.
The other problem is these chargebacks can be held for six to twelve months, meaning we will only be notified either one at a time, or a bulk notification at the end of the holding period. All companies suffer from this reality, but luckily it is improving.
Sasha Green
06-16-2016, 02:37 AM
Wow! We have 10,000 models and counting.
Let's celebrate that with money!
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Introducing: the Independence Day Referral Contest.
You got your independence with ModelCentro, and now we want to give you a chance to win a $100 gift card. All you have to do is refer other models to ModelCentro using your referral link.
From now until July 4th, participants who...
1) Tweet at models who don't have ModelCentro sites with the tag #ShareModelCentro
2) Include a referrer link from their site (Model'sURL/signup)
3) Mention "@ModelCentro"
4) Follow ModelCentro on Twitter
...will be entered to win one of 10 $100 Amazon gift cards! Winners will be drawn at random and announced before July 7th.
Details are in the ModelCentro Community (http://community.modelcentro.com/index.php?p=/discussion/888/share-your-independence-referral-contest#latest/?acode=u5Z2y8Ym)
dahlia_love
06-21-2016, 04:58 AM
What does everybody sell on ModelCentro? Is there a way to sell erotica/voice clips/shoes/socks? Someone mentioned tips but how would I get their email address to send to them? Also, I love Nightflirt's Goody bags. Is there anyway we could sell something like that? Where we combine a bunch of products into one purchase? Anyway sorry for all the questions, customer service said they would get to me on Thursday and I'm suuuuper impatient! I really like the layout and I recently quite camming so I could focus on my writing. I want to focus on making passive income now.
hyori
06-21-2016, 08:25 AM
^^ For now you can set up a tip menu where you can take payment for anything you want eg. panties, unban, etc. MC will have store capabilities very soon, it is just about to launch.
I love MC. I have an undying loyalty to them. I know there are other providers that take less but, I think the built-in traffic, affiliate programs for model and webmaster, partnerships with big box sites, supportive phone app, incredible customer and model service, really great tech support and top notch back end tech make the higher cut worth it to me. Plus, they have the fastest, most efficient way to build up a super-pro looking website.
Since you like writing, you'll really like their blogging interface. It can sync with other blog sites like WordPress as well.
witchbaby
06-24-2016, 05:23 PM
Do the members who sign up through Streamate actually get access to the rest of the site? Or do they just get a discount on private shows? I'm a bit confused on the issue because we're not allowed to give out our URLs, but won't they be sent to our website anyway? Does it look different when they access it through SM? Can you possibly post a screen shot of what it looks like from their end? I don't want to give out misleading info to potential customers about what they get from membership.
Also, just to be clear, members on streamate get free access to gold shows, right?
RebeccaT
06-25-2016, 06:47 AM
MC seems to have down for maintenance for several hours.
cyberstripper
06-26-2016, 12:27 AM
Wait a second...don't all billing processors have a reserve for chargebacks? 5% was the reserve on all sales when I had my own ccbill account and sub accounts on Indy sites. Why does this become the models responsibility at all mc? Does the model gain access to client billing info and informed of procedures that she can take to refund a client, and other procedures she can personally use to verify clients and prevent charge backs? If models are responsible for chargeback they have just as many rights to that info as the site does. A lot of models are only given access to earnings pages, or sub accounts with limited access on webcam sites large to Indy. do models get the % reserve back after a certain cycle? Some sites models will get this back, other sites models do not. Most Indy sites keep the reserve and or rollover, does mc?
This has always concerned me and is a valid concern. 5% depending on the billing processor adds up. This is never discussed and when sites make models responsible for charge backs, the reserve and roll over should be in the terms of service and models should be in the know. The rollover is the amount of the reserve percentage that billing processes must give back after a certain amount of time has passed. Costs of charge backs are mostly covered by this by the processor, before it ever has to be removed from earnings. More charge backs, more reserve is taken. Less rollover. Less charge backs, less reserve, more money ends up in sites pocket...models maybe maybe not. What are model centros terms regarding the rollover if models are responsible for chargebacks? If we are being held responsible for cbs we should be entitled to any money due in the event we get fewer charge backs.
Either way I am looking into model Centro and you have to look at all the pros and cons. It is nice to have such direct access to a support team and everyone seems very happy with the site and arrangement.
NatalieCentro
06-29-2016, 04:54 AM
@witchbaby Good question thank you. You are not to give the members a direct domain because in order for SM to be ok with the sale, they will process it and get the money from the member. The member sees all the same things except 1) Skype Me button if you've connected Skyprivate and 2) your live shows via MC app - those would be marked as "Private" live shows. The members from SM don't get to watch Gold Shows for free, they do get a discount, as per how you specify it during setup of the integration. These members can read your blogs, message you, see videos and photos, comment - everything but the live shows functionality, in order to not create competition with their usual way of watching shows on SM.
@RebeccaT, yep, here's the full info on what was going on and what happened, if you're interested: http://community.modelcentro.com/index.php?p=/discussion/901/
@cyberstripper, need a bit more clarification on what reserve you are talking about. With CCBill, you would have a reserve of funds and when a chargeback would happen, the funds (plus fees) would be taken from that reserve.
We do not charge models for the chargebacks, but they would be responsible for the money charged back in equal amount to how much they would make. So, ModelCentro loses its % and the model loses his or her %, and that seems absolutely fair to me. So, on a $20 chargeback, MC loses $4.6 bucks, model loses $13.5, biller loses their 2 plus pays about $30-50 in fines. So, costs of the chargeback (fees that are added on top of the chargeback by the banks), are covered by the biller.
All chargebacks that happen on MC get passed to a collection company by the biller, and if anything is returned it would be placed back into model's account, at standard revenue shares with MC. As a rule, the returned amount will be smaller due to the collector company's commission.
Sam38g
06-29-2016, 06:22 AM
I have not been with CCBilling for a long time, but they used to charge 17% to 23 % & did NOT cover chargebacks. Plus I had to pay out $750 for Visa & then annually $350, they didn't cover that either. With model Centro we don't have to put money up from or yearly for Visa. :)
Also remember a time when all adult billers used to charge 27% & you had to pay out Visa's fees & no hold backs for chargebacks & such.
witchbaby
06-29-2016, 09:10 PM
Thanks Natalie! So they have to click the link on my profile every time they want to access my site after signing up for a membership? I'm guessing the url in the browser is displayed with some sort of streamate address so they can't access it directly.
NatalieCentro
06-30-2016, 05:28 AM
@witchbaby, The members see a clone of the website on a slightly different domain, they also get a link to it when they join via email with their login and password info, so they access that too.
Thanks @Sam39g, yes I've heard of 27% billing. Now the only people crazy enough for this stuff is carrier billing people. In some European countries, you can charge to people's phone accounts for adult content, but the phone company will run the cost of billing up the wall - to 50% often. The ease of the payment makes it worth it - much easier to make sales.
LadyCoco
07-08-2016, 12:45 PM
I'm having issues with verification and I don't understand why. This is the second or third site that has given me issues, but I never had issues with other sites.
PhatGirlDynomite!!!
07-08-2016, 12:54 PM
I'm having issues with verification and I don't understand why. This is the second or third site that has given me issues, but I never had issues with other sites.
Its been awhile now but I remember having issues as well. What kind of response are you getting? I think my issue was the id not showing properly.
LadyCoco
07-08-2016, 12:57 PM
Its been awhile now but I remember having issues as well. What kind of response are you getting? I think my issue was the id not showing properly.
It was in regards to the photo of my face while holding up the I.D. They said that my whole face wasn't in the shot but it was, and that they couldn't see my I.D.
PhatGirlDynomite!!!
07-08-2016, 01:56 PM
Yup that was it. I have to sit directly infront of my camera with no light behind me. Then I have to put the id at an angle to avoid glare. Put it down to your chin and kinda peek over the top lol sounds crazy i know.
LadyCoco
07-11-2016, 08:25 AM
Well PhatGirlDynomite, your advice worked for CamContacts but not this site lol. I think it's because I put the wrong dates that's displayed on my I.D. Now I can't resubmit my information because the site seems to be glitchy. The button won't click. SIGH.
PhatGirlDynomite!!!
07-11-2016, 08:58 AM
Well PhatGirlDynomite, your advice worked for CamContacts but not this site lol. I think it's because I put the wrong dates that's displayed on my I.D. Now I can't resubmit my information because the site seems to be glitchy. The button won't click. SIGH.
Maybe try a different browser? Also you can contact them via twitter. They were tweeting three hours ago. So at least someone is on top of things there @modelcentro
PhatGirlDynomite!!!
07-11-2016, 09:00 AM
Oh wait! Are you signed up to the point that you have a login? Because if you do in the bottom right hand corner theres a blue popup box with a question mark. That's how you can get in touch with support. They're usually very quick.
LadyCoco
07-11-2016, 09:26 AM
Yeah, I tried different browsers but nothing seems to work. I've been in touch with support over this issue. Hope it gets fixed!
Glamourmilf
07-11-2016, 09:35 AM
Yeah, I tried different browsers but nothing seems to work. I've been in touch with support over this issue. Hope it gets fixed!
I had all the same issues trying to get ID verified.
All other sites were no problem.
They even had my date of birth incorrect..TWICE!
I find this site too confusing to navigate through anyway, so I'm out.
Good luck.
xCamLovex
07-11-2016, 10:05 AM
I love MC but the integration with SM is spotty bc SM gets fansites confused with gold clubs. Also, the join my site button does not show up for white labels. Direct linking is prohibited. I will likely be disconnecting my MC site with SM by fall. I was a lot happier marketing on MfC and allowing people to freely find me. On SM it's like a secret drug deal "send me a msg I'll tell you how to join but make sure you don't ask me the direct link bc I can't give it to u like that and make sure you're on Streamate with a registered card not a gift card..."
...too much work. Too much wasted saliva. SM support is just not there for customers and we can't refer custies to Model Centro for proper answers
LadyCoco
07-11-2016, 10:55 AM
They had my birthdate, issued date, an expiration date wrong as well! I know I put it in right before. I bet that's why I've been having problems. They swear they have my new info in this time, but if they don't accept my photo then I will have to move on and make a site, somehow.
LadyCoco
07-11-2016, 05:37 PM
I finally got verified! It happened as soon as I was about to move on lol.
NatalieCentro
07-12-2016, 08:23 AM
Maybe try a different browser? Also you can contact them via twitter. They were tweeting three hours ago. So at least someone is on top of things there @modelcentro
Aww so cute to know running the twitter makes a difference :) But you are also correct - the live chat would be best for these.
NatalieCentro
07-12-2016, 08:25 AM
I finally got verified! It happened as soon as I was about to move on lol.
Awesomeness! Sorry about the drag and issues. Think of it this way - you wouldn't want someone else to register as you with fake/wrong data. Therefore, sometimes the overly attentive account verification is a good thing :)
NatalieCentro
07-12-2016, 08:34 AM
I love MC but the integration with SM is spotty bc SM gets fansites confused with gold clubs. Also, the join my site button does not show up for white labels. Direct linking is prohibited. I will likely be disconnecting my MC site with SM by fall. I was a lot happier marketing on MfC and allowing people to freely find me. On SM it's like a secret drug deal "send me a msg I'll tell you how to join but make sure you don't ask me the direct link bc I can't give it to u like that and make sure you're on Streamate with a registered card not a gift card..."
...too much work. Too much wasted saliva. SM support is just not there for customers and we can't refer custies to Model Centro for proper answers
Thank you for the feedback, very useful. Employing SM as your affiliate, which is in essence what happens when you turn on "Streamate Promotion", is in fact made convoluted, but that is the only way they get credit and therefore the only way they'll do it. SM is not eager to share their paying traffic and that is ok. I think their model of actions is a bit outdated and being more open-minded would serve them better, but who am I to tell people what to do? :) It is understandable that they want to keep traffic "home" though.
@Gloumourmilf sorry to hear you had trouble figuring us out :) If you do decide go give it another try and want to shoot me a few questions - pm me here or hit up natalie at modelcentro dot com at any time.
RebeccaT
07-12-2016, 10:01 AM
Bah! Now, when I put a link on Twitter to the MC part of my website I get an annoying generic picture link. Can I change this?
malika29
07-19-2016, 12:01 AM
Quick but silly question, do you have to upload pics and videos before verifying your id?
Sasha Green
07-19-2016, 06:44 AM
Quick but silly question, do you have to upload pics and videos before verifying your id?
Hey Malika, you need to get your account verified first :)
Sasha Green
07-19-2016, 06:47 AM
ModelCentro Wins Best CMS at 2016 LAL Expo Awards!
45403
We were named Best CMS Platform at the LAL Expo Awards and would like to express our gratitude! Thank you to everyone who voted, for your support of our efforts to develop a great CMS!
We’d also like to congratulate Little Red Bunny for winning Best Cam or Solo Model Personal Site via her ModelCentro based paysite, littleredbunny (http://littleredbunny.xxx/).xxx (http://littleredbunny.xxx/).
Congratulations are also in order for Devious Angel for her award as Best Female Webcam Model. Visit her ModelCentro-based website at deviousangel.net (http://deviousangel.net/)
NatalieCentro
07-19-2016, 07:10 AM
@malika I think you're talking about the 6 setup steps. You can do them in any order. If the account is not verified (we don't know for sure you're over 18 years old), the system will not let you post anything to the website, but you can upload content and organize it already.
NatalieCentro
07-19-2016, 07:17 AM
Rebecca, that's twitter's innovation actually - twitter cards - they're pushing all integrations to go with it. Supposedly very good for your traffic stats. It should pull up the actual titles/descriptions of content you post (blog posts, videos, photosets) if you use direct links to that and they're allowed on tour. Hope this helps.
Stevie710
07-19-2016, 09:08 AM
So is this site worth is? and how does marketing work? Do they help direct people to you? Or how does that work?
malika29
07-19-2016, 10:09 AM
Thanks for the help ladies, much appreciated x
Sasha Green
08-02-2016, 01:44 AM
So is this site worth is? and how does marketing work? Do they help direct people to you? Or how does that work?
Hi there Stevie! We help models with getting traffic by providing some tools such as an affiliate program, integration with social networks and review sites, etc, but as always, the more the model promotes the more money she/he will make
Sam38g
08-19-2016, 07:39 PM
If you have an actively updated MC sites it is easy to add on Vnalive.com & do an hour member's show weekly with the added bonus of your members getting lots of live cam shows for free too as members. I love Vicky Vette, Love being apart of VNALive. No you don't get paid, but you do get major exposure to paying members of other girls solo sites of guys who do join sites & it is great for marketing & SEO.
There is a link at the bottom of Vnalive.com Model centro can easily hook it into your site as they did mine & several other ladies. You do have to be dependable & can't miss your show with out a decent warning time or do a no show more than twice. That isn't fair to the members of your site or the other performers.
You do have the ability to get a recording of your show in a day or two & upload it to your site & that is a weekly 60 minute update to help create content for your site.
If you have any questions just Pm me if you want.
Smooches,
Sam