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View Full Version : STREAMATE - Venting, Complaining, Discussing site issues



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Erika_Xstacy
01-05-2017, 04:45 PM
did anyone else notice if the top spot earnings are now added separatelly to the check? and not added to the daily earnings anymore?

it should be added in you week payout total in your payment history

kiki399
01-05-2017, 06:42 PM
I am having a ton of tech issues today, started a few days ago. SM encoder freezes me and choppy, its not the newest version, because I had to switch back and havent had issues until recently. I go back to FMLE encoder and worked great for 2 days, now I have issues with both. Anyone know if they are doing updates or anything? Its driving me nuts, and of course, reset router, tested everything. IDK...shoot me lol

Horny
01-06-2017, 05:12 AM
My custies can't c2c already lost an exclusive!

CAMGIRLANA
01-06-2017, 06:02 AM
Thx i just check it while ago and got it thx 😀😀

Sexit
01-06-2017, 06:45 AM
Day two of tech issues and window peepers.. I look like a 1980's pixilated film on smbroadcaster apparently and the encoder keeps booting me. Sucks big time!! My internet has no problem and all my ranking stats are at excellent but can I stream with no issues..... Nope

Glad to know it's not just me suffering ����

MsJess
01-06-2017, 10:36 AM
so there's someone saying on twitter that streamate is going to claim the rights of the videos we send through the messages to the customers? does anybody got info about that? i'm trying to check the tos and it says nothing about it

imelly21
01-06-2017, 10:54 AM
Thank you, Erika.
I wonder the same about the video promotion thing. Im assuming they will be claiming rights since it is on their platform.

xCamLovex
01-06-2017, 11:13 AM
Woah really?

Well if that's the case they'll have to defend all models and their DMCA removals for stolen video content.

Most cam sites don't claim rights to vids and won't help you with DMCA if it doesn't pertain to the live broadcast. So there's pros and cons to this if streamate claims rights

Erika_Xstacy
01-06-2017, 12:09 PM
so there's someone saying on twitter that streamate is going to claim the rights of the videos we send through the messages to the customers? does anybody got info about that? i trying to check the tos and it says nothing about it

check the sm thread.
sm is making it so u can upload videos to the site

Tigrillo
01-06-2017, 12:58 PM
anyone else not getting customers names on the column to the right?? I just get notifications of 'logged in/logged off' but no sound and no meember names on the left sidebar :( I'm going crazy keeping up with who's in/out. I can't tell when a show's over either, it just goes to black.

eta; nevermind I restarted and it's back to normal. sheesh.

MsJess
01-06-2017, 01:12 PM
my bad i forgot to check that oher thread lol


check the sm thread.
sm is making it so u can upload videos to the site

Teddy_Bear
01-06-2017, 05:06 PM
So some can hear me but not see me and others can see me but not hear me and for some poor guys all they get is a black screen. Oh what fun it is to be on SM right now. I've given up on Pvt/Excl and just been running gold shows all day, upside is that is absolutely hopping right now. Probably because the poor bastards can't go private!

Glamourmilf
01-06-2017, 05:57 PM
So some can hear me but not see me and others can see me but not hear me and for some poor guys all they get is a black screen. Oh what fun it is to be on SM right now.!
Yes, and if it keeps up, I'm going to learn sign language.
Ugh!

Genoveve
01-06-2017, 10:40 PM
I look like a 1980's pixilated film on smbroadcaster apparently and the encoder keeps booting me. Sucks big time!! My internet has no problem and all my ranking stats are at excellent but can I stream with no issues..... Nope

That has been happening to me recently, my friend told me to check my internet speeds which I assumed were fine because everything else was running properly. Sure enough I checked and my upload speed was under 2 mbps for some reason. The problems continued until my upload speed went back up to where it was supposed to be which is around 9 mbps, then no more pixelation issues.

Blovely
01-06-2017, 11:27 PM
^^^I was having upload speed issues as well...yesterday and the day before. My placement was crap and bouncing all over the place yesterday. I read in the SM that someone else was having issues with their upload speed. I think its really werid that a few of us are having issues with our speed dropping.

Genoveve
01-06-2017, 11:28 PM
^^^While my upload and stream quality were tanking I was ending up on page 2.

ETA during all my troubleshooting there were multiple times where I redownloaded and recalibrated the broadcaster, when I was trying to recalibrate with the low upload speed it was a nightmare. Taking foreverrrr because the stream kept dropping. I just gave up and tried again once my speeds went back up and sure enough it then recalibrated perfectly in under 2 min.

KatM
01-07-2017, 04:09 PM
What i dont like about the new member's profile little page is, i cant refresh it or swap between tabs to see the last show or what ratings/comments he gave. Me NOT like this LOL

ChocoChanelGirl
01-07-2017, 04:19 PM
What i dont like about the new member's profile little page is, i cant refresh it or swap between tabs to see the last show or what ratings/comments he gave. Me NOT like this LOL

Totally didn't know you could see your ratings!

Mare
01-07-2017, 04:34 PM
What i dont like about the new member's profile little page is, i cant refresh it or swap between tabs to see the last show or what ratings/comments he gave. Me NOT like this LOL
You can. Just find the scroll on the right side and scroll down in the box. All the way.

KatM
01-07-2017, 05:51 PM
You can. Just find the scroll on the right side and scroll down in the box. All the way.

Sorry forgot to mention the way i was looking at the member profile window lol, in freechat i had the window up to look for this guys's notes then he came pvt and i wanted to refresh the window, there is no way to refresh it once is on the screen before the show actually happens, i hope it makes sense what i am saying?
Cause then for example if i bring the window up in freechat and a guy tips me some gold lets say i wish to be able to see that instantly without closing the window and opening it back up, with the other system the money will update once u switched to other tab like notes then back to earnings/ratings.
Makes sense at all?!

Mare
01-07-2017, 07:25 PM
Hmmm. I haven't tried that yet. Sorry.

Blovely
01-08-2017, 10:24 PM
When you click the member profile it opens up in a new window, so you can use the F5/refresh key and it will refresh the window. (At least, it worked for me on a PC using Chrome.)

I tried this today along with ctrl+R. If you're adding a note Crtl+R will duplicate the note but F5 doesn't, F5 works great.

Dorothea
01-09-2017, 08:14 AM
any of you do camming in macbook ? :) which encoder would be best fot that pretty please ! cant seem to make mine work :)

Blovely
01-09-2017, 06:03 PM
any of you do camming in macbook ? :) which encoder would be best fot that pretty please ! cant seem to make mine work :)
I think this thread might help......MAC users using new 720HD settings that get the 8-11fps ISSUE, do this. (https://www.stripperweb.com/forum/showthread.php?203398-MAC-users-using-new-720HD-settings-that-get-the-8-11fps-ISSUE-do-this&highlight=mac)

Sunnylexie
01-09-2017, 11:52 PM
The new member profile is damn annoying. Why do I have to search and scroll to find the notes I need ASAP?

Horny
01-10-2017, 05:53 AM
Is there an issue this morning because its beyond crickets where is everyone? I'm wondering if its just me?

Tigrillo
01-10-2017, 12:03 PM
The new member profile is damn annoying. Why do I have to search and scroll to find the notes I need ASAP?

in addition, in my case it seems unable to retrieve information and notes for certain members. So I know he's a 2, I know I have notes on him, I can't view them. >_<

ChocoChanelGirl
01-10-2017, 01:01 PM
Is there an issue this morning because its beyond crickets where is everyone? I'm wondering if its just me?

Crickets here

TrifilinCamHo
01-10-2017, 02:52 PM
I checked twitter and EVERYONE is complaining about crickets and/or an audio issue currently.


ETA: peep the hashtag #smglitch

DancesWithSloths
01-10-2017, 03:57 PM
I checked twitter and EVERYONE is complaining about crickets and/or an audio issue currently.


ETA: peep the hashtag #smglitch

Love the hashtag. That t-shirt ArtsyScarlett posted is schadenfreude-tastic. ^_^ What a babe.

Horny
01-11-2017, 02:57 AM
Yesterday was hands down my worst day ever even staying on didn't work heres hoping today is better!

imelly21
01-11-2017, 12:55 PM
High tippers and tippers in general leaving gold show for no apparent reason. Notification says " user left" but I doubt they all just leave. I wonder how the site deals with the complains, Im sure they are at least some complains. I am getting paid it seems and gold show was not disconnected.

Horny
01-11-2017, 01:14 PM
I had an issue today where no ones c2c would work and someone had to try to take me exclusive 5
Times not what you want when it's slow anyway. Audio was lagging yesterday terribly too no wonder it's having traffic problems

LilJammer
01-11-2017, 05:18 PM
Anyone know who I can email to change my name? I emailed support and haven't received a response.

Marina Starr
01-11-2017, 06:26 PM
[email protected]

Anyone know who I can email to change my name? I emailed support and haven't received a response.

KarinaGiselle
01-11-2017, 06:32 PM
For the people having issues with SMBroadcast:

DITCH IT ASAP AND SWITCH TO OBS STUDIO!

It's become way easier to use now, it supports QuickSync hardware acceleration (Much lighter than SMBroadcast) and it's definitely better coded than SMBroadcast.

http://obsproject.com

Just follow the YouTube tutorial below to set it up. The rest is exactly the same as you would do with Adobe media encoder


https://youtu.be/E5fcOGSry94

Jordynxxx
01-11-2017, 07:37 PM
How will using this affect our placement? ETC

KarinaGiselle
01-11-2017, 07:41 PM
Definitely not negatively :)

Erika_Xstacy
01-11-2017, 08:48 PM
if you dont mind posting screenshots?
I had great success before w obs but its hard for me to configure

illuminaughty
01-11-2017, 09:12 PM
Wow so streamate , WITHOUT NOTICE OF ANY KIND, has decided to MERGE the transgender and transsexual category into one single category "Trans Girls"

This had to have been within the past 48 hours because it was not like this less than 2 days ago when I last worked.

I am now not showing up at all in the new category, and I am getting literally 0 traffic.

I emailed streamate but I am still pissed off.

Why would they not notify us of such a drastic change?

From what I can see, placement is TOTALLY overhauled. I don't see ANY of the usual girls that were in the top placement of my old category.

I am worried about how this will now effect my income.

I am in shock and pissed off, I also now wonder how long it will take these knuckle heads to get my account back up and running... I fear I will lose days of work.

I had to take some time off for the past few weeks for personal reasons, so I am REALLY going to feel the burn of this extra time I am forced to take off and this new overhaul of my category that I may lose money because of.

Erika_Xstacy
01-11-2017, 09:20 PM
this has to be the worse feeling

I hope you get if fixed soon :(

Blovely
01-11-2017, 09:27 PM
if you dont mind posting screenshots?
I had great success before w obs but its hard for me to configure
Same here. I tried out the OBS a few weeks ago. I even read the OBS thread and followed what people posted but I still had issues. When I checked my feed it was lagging like crazy(it was like 10 minutes behind). I went back to using the FMLE because I couldn't get the OBS to work right. I really like the OBS though because it gave a hell of alot better quality to my feed and its easy to record shows with it. Although I haven't figured out the right settings for streaming I have been using it to record my shows so I can sell them. Would be nice if I could use it what its intended for though. With that said I'm going to check out the video and give it another shot, maybe I can finally get it to stream right.

illuminaughty
01-11-2017, 10:03 PM
I haven't gotten new tags in a long time either

KarinaGiselle
01-11-2017, 10:28 PM
illuminaughty please email [email protected] and [email protected] ASAP with the situation so they can fix it.

All the trans models that used to be in the "shemale" category are showing up just fine, it's the ones that used to be in "tranny" that are not showing up. It's likely a database maintenance fuck up, which I already notified to them. Hopefully they'll fix it in no more than 24 hours.

sweetandnaughty
01-11-2017, 10:50 PM
ugh! slow as shit and nothing but crickets on SM tonight. Worst night in a long time. Better pick up or I'm getting a PT job. FML

illuminaughty
01-12-2017, 12:00 AM
illuminaughty please email [email protected] and [email protected] ASAP with the situation so they can fix it.

All the trans models that used to be in the "shemale" category are showing up just fine, it's the ones that used to be in "tranny" that are not showing up. It's likely a database maintenance fuck up, which I already notified to them. Hopefully they'll fix it in no more than 24 hours.

there was never a shemale category on streamate or tranny.

There was transsexual and transgender

MightBeTrouble
01-12-2017, 12:03 AM
I have the same issues but I also find my sound isn't working

KarinaGiselle
01-12-2017, 12:29 AM
there was never a shemale category on streamate or tranny.

There was transsexual and transgender

There were. Before they were literally listed as "Shemale" and "Tranny", then they changed them to "Transsexual" and "Transgender".

The links to prove this are below, as of this post they both redirect to the new trans category.

That only displays a trend that's happening in the trans adult industry, nothing else. Every other site like Chaturbate has done this already.

http://www.streamate.com/webcam/shemales/?langchoice=en&pagenum=1&sort_feature=none&sort_region=na_uk_au&sort_language=none
http://www.streamate.com/webcam/trannys/?langchoice=en&login=1&pagenum=1&sakey=bac53ff377fb2a4f&sort_feature=none&sort_language=none&sort_region=na_uk_au

Chellyinparadise
01-12-2017, 02:13 AM
Im trying to finish out my goal and for the last half hour they keep saying the sound is gone and that the video periodically goes black so frustrating, i rebooted a ton of times and still audio and video issues right now.Just lost a pvt with a reg he said audio wont work in pvt. so not sure is anyone else having this issue right now whos working?

Selenasecret
01-12-2017, 07:17 AM
Sorry but obs is worth your time. Better picture lower cpu and you can do a ton of stuff in cam with it.