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View Full Version : STREAMATE - Venting, Complaining, Discussing site issues



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hyori
03-30-2017, 07:49 PM
Tube and token sites are pretty much to blame for sites like Streamate slowing down. The girls are doing more extreme shows in public so guys don't need to pay and those shows are giving free content to the tube sites. Guys don't need to pay anything to jack off any more. I'm surprised the private sites like SM are still surviving.

Snowy0Star
03-30-2017, 08:19 PM
Tube and token sites are pretty much to blame for sites like Streamate slowing down. The girls are doing more extreme shows in public so guys don't need to pay and those shows are giving free content to the tube sites. Guys don't need to pay anything to jack off any more. I'm surprised the private sites like SM are still surviving.

not every guy is into eating disorder stripper/barbie types or nerdy girls who have no tits or hips and look like theyre 12 years old witch in my opinion are the only two types of popular girls that are on token sites . on sm and cams i get tipped just for being cute or pretty or they like my sassy smart ass personalty on mfc and cb i cant get anything unless i have 10 dildos in each hole and anytime i say anything smart or start acting like anything other then a coked out party girl looking to get laid no one gives a fuck what i have to say or they just leave my room or they call me a bitch or start going off on me because i can hold my own and stand up for myself and wont tollerate men treating me like im some stupid naive 16 year old that will just do whatever they want for whatever amount they think i shuld get for it and they hate that and i hate the fact that they hate it because that shows what kind of colture token sites have built up for themselves . i graduted high school 12 years ago and even when i was in high school i hated how most ppl in high scool acted. why the hell would i want to work at places where even grown ass 40 year old men start acting like theyre 16 years old again bullying girls because they dont look like they puke after every meal ? i think its just a slow week on sm for some reason and its not just sm cams.com has been pretty bad this week too so something is going on but i think it will go back to normal soon i also think for every 1 guy who likes the typical token site girl theres 10 guys who actually perfere an intelligent woman over one who acts like bimbo crack whore

KatM
03-30-2017, 08:41 PM
^^^ You give me hope snowy, i would hate to cam on token sites, i felt terrible on bonga or mfc/cb when i tried them, that is not my style, i am a grown up woman of age 42, wont go there to be their puppet, i rather give up camming than be mistreated on cam. people still pay for shows but not sure whats up with pvt sites lately especially SM, praying for better weeks to come, Amen!!

KatM
03-30-2017, 09:39 PM
This is also the effect of Free/Cheap Gold Shows, Contests, Pics & Vids deal galore & what not, when i tried to make models and SM aware of the long time effect people believed i was all frustrated or so but i know this cam business for 16 years now, it was to be expected things will go downhill on SM too.
Now we all suffer unfortunately, many of us i mean, some still do good i am sure of it. Pity!

Sunnylexie
03-30-2017, 10:33 PM
Yesterday, it was glitching out so hard on me it was taking me around 15 minutes (that's around 30 attempts to start show) every time to just get connected to a server where I wouldn't be getting 97% framedrop. After my last meals break that day, I couldn't get it right after a fucking half an hour of end-to-end trying and then I just quit it which was shame because, other than that, the shift was good. Guess I'm gonna have to either resort to only using the 10-minute pause button breaks that don't disconnect you from the server completely, or cook and eat my meals on cam.

MistressX
03-30-2017, 11:02 PM
I just refresh the break button by clicking it twice really fast ^ lol... probably not a good thing to do but whatever. SM is definitely still fucked up.

Sunnylexie
03-31-2017, 12:01 AM
I just refresh the break button by clicking it twice really fast ^ lol... probably not a good thing to do but whatever. SM is definitely still fucked up.

Theoretically, they could consider it abusing the feature and take the pause button away. But with that many people breaking the rules all the time, I don't think they care.

xoprincessremy
03-31-2017, 12:51 AM
Theoretically, they could consider it abusing the feature and take the pause button away. But with that many people breaking the rules all the time, I don't think they care.



They don't care.

I reported a girl who was completely naked in free chat trying to get a GS going.
She was in doggy style the entire time and pussy was fully exposed.

Sent screenshots to SM, and they said they'd look into it.

A few hours later, she's still actively streaming lol.

they def don't care anymore

Lizzie Borden
03-31-2017, 09:38 AM
They don't care.

I reported a girl who was completely naked in free chat trying to get a GS going.
She was in doggy style the entire time and pussy was fully exposed.

Sent screenshots to SM, and they said they'd look into it.

A few hours later, she's still actively streaming lol.

they def don't care anymore

Truth. They really don't give a shit.

JamaicanAliesha
03-31-2017, 09:57 AM
^^^

Or they just enforce the rule randomly.

anonymous camgirl
03-31-2017, 10:14 AM
Right? the whole thrill of camming is gone if they aren't even paying.. that's all I get off on . .. MONEY , MONEY, MONEY!!


^^^ You give me hope snowy, i would hate to cam on token sites, i felt terrible on bonga or mfc/cb when i tried them, that is not my style, i am a grown up woman of age 42, wont go there to be their puppet, i rather give up camming than be mistreated on cam. people still pay for shows but not sure whats up with pvt sites lately especially SM, praying for better weeks to come, Amen!!

abbey20
03-31-2017, 11:22 AM
They don't care.

I reported a girl who was completely naked in free chat trying to get a GS going.
She was in doggy style the entire time and pussy was fully exposed.

Sent screenshots to SM, and they said they'd look into it.

A few hours later, she's still actively streaming lol.

they def don't care anymore

I also saw a girl fully naked with here legs open apart... This kind of girls are going to screw streamate completely.

Scorpio Girl
03-31-2017, 05:30 PM
I also saw a girl fully naked with here legs open apart... This kind of girls are going to screw streamate completely.

I saw a girl not only fully naked, but actually fingering her pussy in free chat and no one was even tipping her or anything. Between girls giving out free shows and the glitches, it's no wonder the traffic is down for the rest of us.

LizzyMe
03-31-2017, 05:56 PM
Some of these girls sell their Gold Shows so low and they offer so much for that small amount of money. The more you give away, the more these guys will expect it from all cam models. Sad to say, but even some of the models trying to do cheap Gold Shows can not even meet their goal. I will not do Gold Shows. If you can't go private or exclusive, good bye!! I do not need that kind of guy in my room.

Lizzie Borden
03-31-2017, 06:10 PM
Some of these girls sell their Gold Shows so low and they offer so much for that small amount of money. The more you give away, the more these guys will expect it from all cam models. Sad to say, but even some of the models trying to do cheap Gold Shows can not even meet their goal. I will not do Gold Shows. If you can't go private or exclusive, good bye!! I do not need that kind of guy in my room.

I get guys begging me to do Gold Shows for exactly this reason. "Please bby I want to see you." I bet you do, penny pincher. BLOCK.

h0ttie
03-31-2017, 09:15 PM
anyone seen this before?

(reason: user was disconnected manually)

Kaya_x
04-01-2017, 01:28 AM
Really struggling here, anyone who can help me install FMLE on my MacBook? Whenever I do I usually get "“Install” can’t be opened. You should eject the disk image." - I downloaded it directly from SM and even again from Adobe and neither are working. Had a look online but tried a couple things which aren't working!

Never mind, think I've sorted it!

JamaicanAliesha
04-01-2017, 12:27 PM
Some of these girls sell their Gold Shows so low and they offer so much for that small amount of money. The more you give away, the more these guys will expect it from all cam models. Sad to say, but even some of the models trying to do cheap Gold Shows can not even meet their goal. I will not do Gold Shows. If you can't go private or exclusive, good bye!! I do not need that kind of guy in my room.

I refuse to do Gold Shows lol, they seem tedious and tbh I'm a Jamaican Aries with a short temper so I am too impatient lol.

h0ttie
04-01-2017, 04:23 PM
Some of these girls sell their Gold Shows so low and they offer so much for that small amount of money. The more you give away, the more these guys will expect it from all cam models. Sad to say, but even some of the models trying to do cheap Gold Shows can not even meet their goal. I will not do Gold Shows. If you can't go private or exclusive, good bye!! I do not need that kind of guy in my room.

i started doing gold shows again after a long time of being mostly against them lol.....
i have realized a lot of guys first shows ever were gold shows with me. But, i think its a horrible idea to do them often, because most guys will see no reason to pay for private and you kind of get stuck doing them.

Scorpio Girl
04-01-2017, 04:29 PM
anyone seen this before?

(reason: user was disconnected manually)

I've seen it. No idea what it means though.

h0ttie
04-01-2017, 06:44 PM
I've seen it. No idea what it means though.

i had a bunch say that yesterday instead of the normal "user left" i never saw it before yesterday and i havent seen it today...strange lol

maddiebabe
04-01-2017, 06:50 PM
Why all of a sudden my ranking page says I am only 16 fps when on SMB it says 30 fps at all times?? I have glorious internet/webcam/computer specs. I can't make any money on page 4 f this.

sexyadrienne
04-01-2017, 09:07 PM
most guys will see no reason to pay for private and you kind of get stuck doing them.

THIS.

I don't do gold shows as often anymore. If anything, I'll offer them when I see the traffick pick up in my room. Otherwise. You're right - Those guys aren't going to take you to private.

sexyadrienne
04-02-2017, 12:35 AM
Holy glitch! I got thrown back into the guest area immediately after a customer left a private chat. Also, the 'save' buttom for my room topic has completely disappeared. o.O

Glamourmilf
04-02-2017, 09:24 AM
I was in a private yesterday, and all of a sudden I saw the pop up for an exclusive block session from a custie who was sitting in my free chat area.:O
Of course I refused it.
Has this ever happened to anyone? New glitch? Hmm.
I really didn't think that was even possible.
After several tries, he popped into my private, and starts demanding a fetish I only do in Exclusive.
I've seen him a few times before, and remind him to wait and take me Exclusive after I'm done with my private.
My private was a long one, and as I glanced at my chat, I could see that client popping in and out.
He was so pissed that when it WAS his turn, he took me to Exclusive for a minute, then logged out. Oh, well.:O

claudiasmith
04-02-2017, 04:11 PM
Hello !!

All this week I couldn't stream because the glitches, SMB was freezing, pixelated, etc. I tried with the flash encoder and the same problems. Hours and hours trying , I wasted many hours and I couldn fix anything. My internet is awesome optical fiber, 100 Mbps upload and 1000 Mbps download. The test with Seattle server is 17 Mbps download and 25 Mbps upload, ping is 200. The computer is new and awesome. The last Dell, processor intel i7 7th generation (6900), 2.6GHz, 12 GB RAM, SolidDisk 500 GB.

I sent many reports with all the screenshots.

Why don't they fix the glitches? I don't know what can I do.

About Gold Shows, I used to do GS all the time 2 years ago, but now it's a waste of time for me.

And those token sites with free shows are killing us. Most of the guys want to see for free, or for few tokens, why should they pay a lot for us? Many 2 minutes shows.

But I have to say I tried many other sites and I didn't like them, so I still try on SM, but it's too hard.

Than you for share all this

Teddy_Bear
04-02-2017, 05:28 PM
Anyone experienced a particular glitch with the SMB whereby you stream with perfect quality for exactly 30 min 20 secs and then it cuts the stream and that dreaded 'streaming connection issue' box comes up? It is exactly every 30 mins 20 secs it's almost like clockwork and very weird. All my other programs are still running perfectly so it's not my internet or anything - it is driving me insane!

xoprincessremy
04-02-2017, 07:53 PM
Anyone experienced a particular glitch with the SMB whereby you stream with perfect quality for exactly 30 min 20 secs and then it cuts the stream and that dreaded 'streaming connection issue' box comes up? It is exactly every 30 mins 20 secs it's almost like clockwork and very weird. All my other programs are still running perfectly so it's not my internet or anything - it is driving me insane!


I had that yesterday. It looked like my webcam was 'refreshing' itself. weird

Sunnylexie
04-02-2017, 11:29 PM
It's the 3rd day I can't stream because of the framedrop issue with any of the encoders. I've tried everything I could on my end, including reinstalling the Windows clean. The only thing the support came up with is "return to your prior streaming method". Seriously? What would that be, using no encoder?

Sunnylexie
04-03-2017, 02:46 AM
Hello !!

All this week I couldn't stream because the glitches, SMB was freezing, pixelated, etc. I tried with the flash encoder and the same problems. Hours and hours trying , I wasted many hours and I couldn fix anything. My internet is awesome optical fiber, 100 Mbps upload and 1000 Mbps download. The test with Seattle server is 17 Mbps download and 25 Mbps upload, ping is 200. The computer is new and awesome. The last Dell, processor intel i7 7th generation (6900), 2.6GHz, 12 GB RAM, SolidDisk 500 GB.

I sent many reports with all the screenshots.

Why don't they fix the glitches? I don't know what can I do.

You aren't alone. I posted a screenshot earlier in the thread showing my sky-high internet speed and hideous framerate happening at the same time. Been sending the SM support the screenshots for weeks, the glitch is still there and no useful info from the support.

SexxiLexxi
04-03-2017, 04:06 AM
I just went and checked out "My Ranking". I noticed that it is saying Streaming with Audio is marked as "No" and that is complete bullshit. I have sound up and the last time I cammed, THEIR site fucked up and a member couldn't hear me. I had to wait it out until it came back on its own. This is just not acceptable. I'm trying to work toward being able to offer Gold Shows and this is basically making it impossible. I sent a message to support about fixing it... of course, no reply.

And to add, I just noticed that my "Streaming Quality Factors" are total bullshit too. I have very high internet speeds, a decent computer that gets the job done very well. I always ask how my cam/sound are & the members say its great & working just fine. But I get these ratings?! Wtf is up with that...../:O>:(

Streaming Quality Factors

Category
My Score
My Grade
Best Score


Bitrate (kbps)
Poor
Excellent
421


Average
750 or above


Streaming at a higher bitrate delivers better overall audio/video quality.


Frames per second
Poor
Excellent
15.0


Below Average
29.97 or above


A high frames per second value appears as smoother, more professional video. A low number may look choppy.


Round Trip Time (ms)
Poor
Excellent
159


Excellent
400 or below


Minimizing the data transfer time between your computer and our servers will reduce the delay in your chat room.

seicento
04-03-2017, 07:19 AM
Hello !!

All this week I couldn't stream because the glitches, SMB was freezing, pixelated, etc. I tried with the flash encoder and the same problems. Hours and hours trying , I wasted many hours and I couldn fix anything. My internet is awesome optical fiber, 100 Mbps upload and 1000 Mbps download. The test with Seattle server is 17 Mbps download and 25 Mbps upload, ping is 200. The computer is new and awesome. The last Dell, processor intel i7 7th generation (6900), 2.6GHz, 12 GB RAM, SolidDisk 500 GB.

I've had the same issues. Wasted a lot of time trying to find a problem at my end but there's nothing at my end. My bitrate is all over the place still. I don't even bother to email support because I am angry enough and I don't want to deal with those monkeys.

Sunnylexie
04-03-2017, 07:36 AM
I've had the same issues. Wasted a lot of time trying to find a problem at my end but there's nothing at my end. My bitrate is all over the place still. I don't even bother to email support because I am angry enough and I don't want to deal with those monkeys.Does anyone know a streaming server address one could ping or trace route? I tried naiadsystems.com and streamate.com and it says the network can't be accessed. Could that mean they fucked something up in the security department?

Holly_xoxo
04-03-2017, 03:33 PM
I opened a new account after being off SM for about 9 months and I don't understand why you can't have the option of turning off those damn random pics that are taken in free chat. I wrote CS and asked them to use my bio pic but who knows how long that will take.

99% of the time, the random pics of me look like shit. I'm surprised anyone is coming in to my room.

Sunnylexie
04-03-2017, 10:43 PM
I just went and checked out "My Ranking". I noticed that it is saying Streaming with Audio is marked as "No" and that is complete bullshit. I have sound up and the last time I cammed, THEIR site fucked up and a member couldn't hear me. I had to wait it out until it came back on its own. This is just not acceptable. I'm trying to work toward being able to offer Gold Shows and this is basically making it impossible. I sent a message to support about fixing it... of course, no reply.

And to add, I just noticed that my "Streaming Quality Factors" are total bullshit too. I have very high internet speeds, a decent computer that gets the job done very well. I always ask how my cam/sound are & the members say its great & working just fine. But I get these ratings?! Wtf is up with that...../:O>:(

Streaming Quality Factors



Category
My Score
My Grade
Best Score


Bitrate (kbps)
Poor
Excellent
421

Average
750 or above


Streaming at a higher bitrate delivers better overall audio/video quality.


Frames per second
Poor
Excellent
15.0

Below Average
29.97 or above


A high frames per second value appears as smoother, more professional video. A low number may look choppy.


Round Trip Time (ms)
Poor
Excellent
159

Excellent
400 or below


Minimizing the data transfer time between your computer and our servers will reduce the delay in your chat room.



Streaming factors ARE bullshit. I've been complaining about my FPS and bitrate dropping to like absolute minimum. In the Ranking tab, they are still 99.9 and 1500+ aka "Excellent", just because I'm streaming with SMB. Obviously, using the latest version SMB (not sure about the previous builds) exempts you from FPS and bitrate check. If you're on SMB so you can't splitcam, your ranking is automatically better, no matter how shitty your feed actually is.

UPD: I just noticed my "Streaming with audio" marked as "no" too.

h0ttie
04-03-2017, 11:25 PM
does anyone feel like.....recently guys come in more of waves?
i dont know if its me or like....a glitch. sometimes my room will have a bunch of guys and others barely any.

LizzyMe
04-03-2017, 11:36 PM
does anyone feel like.....recently guys come in more of waves?
i dont know if its me or like....a glitch. sometimes my room will have a bunch of guys and others barely any.

This is happening to me to. I will get like 6 to 7 guys that come into my room at the same time then hardly any for awhile, then the same thing happens over and over again.

h0ttie
04-04-2017, 12:32 AM
This is happening to me to. I will get like 6 to 7 guys that come into my room at the same time then hardly any for awhile, then the same thing happens over and over again.

yessss.

Sunnylexie
04-04-2017, 12:54 AM
does anyone feel like.....recently guys come in more of waves?
i dont know if its me or like....a glitch. sometimes my room will have a bunch of guys and others barely any.

I take it, they show up when the servers recover from another glitch bout.

AuroraJade
04-04-2017, 01:21 AM
I have this problem too. Two weeks ago I had my BEST WEEK EVER on cam. Last week and this week it is tanking again. Where I could easily make 100$ GS goals without too much effort, I am happy if I raise 35 Gold now. If I ask the guys if there are tech issues, the guys who tip say everything is fine. The other guys are silent and dont tip either.

Its just so weird. Like, one day I make 100G goals. The next day I have to give videos away for basically nothing to make a goal. That cant be me. Its not possible. It needs to be SM. I am still the same person, lol. I even had the same outfit on, same cam shift, same computer, same internet connection.

Sunnylexie
04-04-2017, 02:50 AM
There's something really touching about how SMB can't handle more than 400Kbps these day but keeps calibrating me at the best quality possible. It's like it's saying "That's ok hun, we failed it this time, but keep it up - you're perfect!"

SexxiLexxi
04-04-2017, 07:19 AM
Streaming factors ARE bullshit. I've been complaining about my FPS and bitrate dropping to like absolute minimum. In the Ranking tab, they are still 99.9 and 1500+ aka "Excellent", just because I'm streaming with SMB. Obviously, using the latest version SMB (not sure about the previous builds) exempts you from FPS and bitrate check. If you're on SMB so you can't splitcam, your ranking is automatically better, no matter how shitty your feed actually is.

UPD: I just noticed my "Streaming with audio" marked as "no" too.

Wow!

I don't use the SMB (that is the encoder crap you download, right?). It hogs up way too much computer resources so I just start the show from my browser.

I'm going to assume I will most likely not hear anything back from SM from my questions/issues with it saying my sound is marked as no in my ranking. That's just not cool at all....Ugh.

SexxiLexxi
04-04-2017, 07:20 AM
does anyone feel like.....recently guys come in more of waves?
i dont know if its me or like....a glitch. sometimes my room will have a bunch of guys and others barely any.

Yes. They come in then out then in. Repeatedly. I don't know if it is just them getting disconnected or wtf.

AuroraJade
04-04-2017, 09:57 AM
That moment when SM support (Liz) refuses to help you unless you start using the SMB...

Like, F*** you bitch....

Sunnylexie
04-04-2017, 10:31 AM
That moment when SM support (Liz) refuses to help you unless you start using the SMB...

Like, F*** you bitch....

Oh wow, is that assholeish. Making sure we don't splitcam is more important now than providing the working conditions where one doesn't have to split to make sufficient money? The wiff of LJ is strong with this one.
Seriously though: in the last few weeks, I've been earning 1/3 of what I was making last April. I'm barely able to pay my rent this month. If it keeps going this way I will have to go elsewhere because Streamate is literally leaving me no choice: I cam 45 hours a week already and it's not like I can invest any more time into it.

Sunnylexie
04-04-2017, 11:55 AM
Sunni my rankings have not worked properly with browser broadcasting for literally over like 2 years. Any time I switch to browser broadcasting it will say I have no audio or widescreen etc. I don't think SM has even thought about fixing it because they only want to put energy into what they want the girls to use; the SM broadcaster.I assure you they aren't putting any energy in that one, either - at least from what I see lol. I've been camming with the SMB, with a few really brief attempts at using FMLE and OBS which weren't long enough to influence my ranking. And the funniest part is that the guys were able to hear me despite the "no sound", so it most probably is another software fuckup.
I've manually set my resolution in SMB to 800x448 so I'd be getting at least 15 fps steadily, and have had it that way for 3 days now which normally is more than enough for the streaming quality factors to refresh. The bitrate shown on my ranking page is still at 1524, while in reality it didn't go above 900, and the framerate is shown as 99.9 while the actual one would be anywhere in between 8 and 30.
SMB keeps sneakily switching my resolution to the max. The bitch won't quit trying to convince me it's gonna work lol.

ShadyPinesMa
04-04-2017, 12:27 PM
I have this problem too. Two weeks ago I had my BEST WEEK EVER on cam. Last week and this week it is tanking again. Where I could easily make 100$ GS goals without too much effort, I am happy if I raise 35 Gold now. If I ask the guys if there are tech issues, the guys who tip say everything is fine. The other guys are silent and dont tip either.

Its just so weird. Like, one day I make 100G goals. The next day I have to give videos away for basically nothing to make a goal. That cant be me. Its not possible. It needs to be SM. I am still the same person, lol. I even had the same outfit on, same cam shift, same computer, same internet connection.

YES I feel the same way.
I feel like a crazy conspiracy theorist because some days I sign on now and I just KNOW shit isn't right. Something is wrong but I have no idea how to figure out what.
There are 0 glitches on my end. My CPU isn't spiking, no disconnects, perfect RTT and stats and yet I'll go from a full room one day and triple digit earning hours, to not being able to keep more than 2 people in my room the next and barely scraping $20 in an hour. I'm top row and nothing changes on my end so what the fuck is the explanation for this?
The glitches for members are so staggered and aren't applied evenly across the board so I can't even begin to wrap my mind around what the deal is.
Like I have one reg who usually takes me on a super long show once a week, but for the last month he's only been hanging out in my room when I'm already in another show. Like I can see him in my free chat while I'm in a private or a gold show, but as soon as I'm back in free and I say hi to him he would bounce. I was fixing to ban his ass because I thought he was fucking with me, but yesterday he actually took me into a show. I asked him what was up with his behaviour and he said he hasn't been able to connect to the site properly in WEEKS. I believe him as he has no reason to lie about it, but obviously not every guy has this problem and I have some regs who NEVER have an issue.
Yesterday I also had a guy happy as shit because he's had 10+seconds of lag on the site for a longgg time, and yesterday was the first day he didn't.

It's like random ass glitches hit some members, sometimes it's en masse and sometimes it's just a few guys, and some guys have glitches for a straight motherfucking MONTH while others have none ever.

SexxiLexxi
04-04-2017, 04:04 PM
My support ticket was finally replied to...

My ticket said this:


> Describe the problem:
>
> My Ranking Says No Audio...
>
> How can we help?
>
> Hello,
>
> When going through my dashboard & seeing the option for "My Ranking"
> and being
> forwarded to https://www.streamatemodels.com/sortscore.php. I scrolled
> to the
> bottom and it says
>
> "Streaming with Audio? No"
>
> This is VERY inaccurate as I *always* have my audio enabled. I am very
> concerned about this as I am working very hard to be able to enable
> Gold Shows
> as soon as possible. Can this please be fixed?
>
> Thank you


The reply in which I received...


Hello,

We're sorry to hear that you're having audio issues.

Please note that you may not be flagged as having audio when you first begin streaming, or if your room is quiet for too long. Try streaming for several minutes while speaking or playing music to see if the icon appears. If it doesn't, follow the instructions below.

Please go to this troubleshooting page on the Streamate help site: http://streamatehelp.com/audio-issues/

If you are using the External Encoder, follow the steps under the "No Audio - Using HD Encoder" section. If you are not using the External Encoder, follow the steps under the "No Audio - Not Using HD Encoder" section.

If you continue to have this problem after trying these steps, let us know! We're here to help.

If you have any other issues, you can view more Streamate help troubleshooting pages here: http://streamatehelp.com/category/help/troubleshooting/



Streamate Performer Support
[email protected]


Well. That speaks volumes on their support - or lack thereof. It seems as all they seen was "no audio" and immediately gave me a canned response for Audio issues....>:( That is so frustrating and sad.

sweetandnaughty
04-04-2017, 07:50 PM
I'm having problems connecting getting a "systems error" anyone else having problems??

heyho
04-04-2017, 07:57 PM
47821

Looks like a whole bunch of us can't log in. The number hardly ever dips below 1000 normally.

EDIT; Omg only 30+ models online now. They must be having mad awesome traffic at least!