View Full Version : STREAMATE - Venting, Complaining, Discussing site issues
BambiCutie
12-03-2015, 08:07 AM
I contacted Liz a few times a while back and thought it was just that they didn't like me for being annoying and making a reputation of worrying, guess not! With all the copy/Paste responses, I often have wondered what they do with that spare time besides bedazzle the front page and announce contests that make the models want to gouge their eyes out.. :-\
Glamourmilf
12-03-2015, 09:01 AM
Its also very frustrating when a custie hits his limit, and it throws u right back into free chat, without any warning, or countdown!
Luckily, it happened with an awesome reg, who bought more credits, and came right back to finish the exclusive. But damn! Is that such a complicated thing to fix on SM's end?
I don't get it.
Blovely
12-03-2015, 11:09 AM
Its also very frustrating when a custie hits his limit, and it throws u right back into free chat, without any warning, or countdown!
Luckily, it happened with an awesome reg, who bought more credits, and came right back to finish the exclusive. But damn! Is that such a complicated thing to fix on SM's end?
I don't get it.
It would be nice if a message popped up for models and customers stated they their spending limited has been reached. Customers aren't even aware that they reached their limit when that happens, they just think that they were disconnected or kicked from pvt.
PhatGirlDynomite!!!
12-03-2015, 11:19 AM
Its also very frustrating when a custie hits his limit, and it throws u right back into free chat, without any warning, or countdown!
Luckily, it happened with an awesome reg, who bought more credits, and came right back to finish the exclusive. But damn! Is that such a complicated thing to fix on SM's end?
I don't get it.
Customers can buy credits on SM now? That would be amazing if they did. SM is one of the few that pulls the money directly from the members account. I think that scares the shit out of some of these guys.
^^^ I dont think they can 'buy credits', i think what that guy did was increase spending limit!? They sometimes just type it like that.
SuperPookie
12-03-2015, 03:22 PM
I can't get SM to recognize my Logitech on any browser except for internet explorer. I'd really like to try it with Chrome but what am I supposed to do? The only option when SM asks for permission to access my camera is the built in one.
SuperPookie
12-03-2015, 03:24 PM
I apologize if this is something that should be on the Streamate thread instead as I'm sure it's on my end not theirs.
TrifilinCamHo
12-03-2015, 04:19 PM
A while ago someone compared Streamate to a shitty, abusive, narcissistic boyfriend who is nice to you one day a week but is mostly terrible otherwise. I am feeling this sentiment today. Traffic issues NEED to be sorted out.
PhatGirlDynomite!!!
12-03-2015, 06:11 PM
Fuck this shit. Im gonna watch The Wiz
DEUCESWILD
12-03-2015, 08:00 PM
Tried broadcasting with the new broadcaster...freezing, disconnecting...switch to the encoder, pixelated like a mf....ok so I think screw all this I'll try the regular Hd high stream on sm. Well cam looks great from my end, but no hardly any traffic! wtf! shoot me now....
MsJess
12-03-2015, 08:05 PM
Are any of you having issues with pixelated stream? geez tonight it suck balls for me! they guys are there but i can't get my stream to be right even tho the ranking says everything is exellent from my end. :( dammit!!!!
Glamourmilf
12-03-2015, 08:42 PM
Customers can buy credits on SM now? That would be amazing if they did. SM is one of the few that pulls the money directly from the members account. I think that scares the shit out of some of these guys.
Woops! I meant he had to add a credit card, or increase his spending limit. Forgot Sm site lingo for a second, im juggling so many these days
Marina Starr
12-03-2015, 09:24 PM
Are you using the Encoder? I don't remember SM asking for permission to access your camera.
I can't get SM to recognize my Logitech on any browser except for internet explorer. I'd really like to try it with Chrome but what am I supposed to do? The only option when SM asks for permission to access my camera is the built in one.
MissAdriana
12-04-2015, 08:42 AM
I can't get SM to recognize my Logitech on any browser except for internet explorer. I'd really like to try it with Chrome but what am I supposed to do? The only option when SM asks for permission to access my camera is the built in one.
I had this issue last month too.. just tried to do it and won't recognize on chrome. Must be something in chrome settings? IDK I gave up lol I just use the broadcaster or encoder or IE.
Today: I can't block anyone while using FMLE, but with the broadcaster all is good. WTFFFF I need to be able to ban ppl
I'm in the same boat. It asks for camera on chrome and the only option given is the built in one. Even if I try to adjust it by the settings thingie. It scares the crap out of me because what if IE starts doing this too? Now I have no way to cam? I thought maybe it was an adobe thing so I deleted it and re downloaded it. Nope. wtf.
webcamcutie
12-04-2015, 09:00 AM
You guys can try to uninstall your webcam drivers then re-download the drivers from logitech if you're using the 920c and see if that helps.
Bobo12345
12-04-2015, 01:09 PM
I'm in the same boat. It asks for camera on chrome and the only option given is the built in one. Even if I try to adjust it by the settings thingie. It scares the crap out of me because what if IE starts doing this too? Now I have no way to cam? I thought maybe it was an adobe thing so I deleted it and re downloaded it. Nope. wtf.
Try this : https://helpx.adobe.com/flash-player/kb/enabling-flash-player-chrome.html
Chrome has stopped to work with flash but you can activate this way
Magical_Hoohah
12-04-2015, 02:43 PM
Posted by me in the regular SM thread:
I recently lost my ratings due to focusing on other sites and neglecting SM for too long. This week I got 5 ratings, so I was looking forward to no longer having the default 4-star rating. However, 34 hours after getting the 5th rating, my stuff still hasn't updated. The "My Ranking" page says that it takes up to 24 hours to update. I sent a ticket to support (I'm willing to give them a try before pestering Liz), but I wonder if I'm just being an impatient dick about it.
This should come as no shock, but this was support's reply (30 hours after I sent my ticket):
Everyone is a 4 when they start out - until they have a total of 5 paid. Which then show an average. The average looks at the last 90 days. We encourage performers to ask members to rate them - in guest and in paid.
The average will display as a 4 star until you've reached the minimum number of ratings, which is 5. It does not need to be achieved in the first 2 weeks - but the sooner you get them, the better for sure.
UGH! Assholes! I explained myself very clearly in my ticket, and even ended with a simple, concise sentence explaining exactly what I wanted from them. Furthermore, I'm not a new model, and surely they can see that I joined the site 3 years ago! :banghead: :banghead: :banghead: Beyond that, why would you ask guys to rate you in free chat?
I have emailed Liz, so hopefully something will happen.
UPDATE: Liz is a goddess and fixed it. Looking forward to seeing that placement boost!
EllieGold
12-04-2015, 02:45 PM
You guys can try to uninstall your webcam drivers then re-download the drivers from logitech if you're using the 920c and see if that helps.
I am suffering this as well too! Only IE works.. i use the SMbroadcast now so I've changed to that anyway. i seriously don't know what happened other than getting windows 10 in September.
MissAdriana
12-04-2015, 02:56 PM
Try this : https://helpx.adobe.com/flash-player/kb/enabling-flash-player-chrome.html
Chrome has stopped to work with flash but you can activate this way
YEP! This worked for me! Thx Bobo. Still gunna use IE though seems to work better
evielee
12-05-2015, 11:01 AM
Man I thought I was spared the SM glitches until the other day and then again today. Even without the glitches I am hardly getting a single person in my room.
MissAdriana
12-05-2015, 11:45 AM
Man I thought I was spared the SM glitches until the other day and then again today. Even without the glitches I am hardly getting a single person in my room.
All you need is 1 spender to make good money baby, don't give up xoxox
I am finally able to split cam and WOW... SM got me a whole $2 in 2 hours while the other site got me past my high goal. Considering just getting the fuck away from SM. Wonder what they would do if all the models just decided not to log in for 1 day. Like that "don't buy gas day" They'd be so fucked. Don't mind me I just have a bad hate on for SM lately
MistressX
12-05-2015, 04:17 PM
Interesting. I finally was able to check on my placement today. First I was front page 3rd row, then I was 2nd row. NO TRAFFIC AT ALL. What the hell is going on? I seriously just dont understand how some girls are making so much money. Even with SM as my main site I have all kinds of other stuff going on. I dont split cam because I dont like any of the other cam sites and I just cant split my attention like that anyway. I am so discouraged right now :(
BambiCutie
12-05-2015, 04:38 PM
I've been getting guys popping in my room going in, out, in, out..all I want is to enjoy my fetish and possibly cum today is that so much to ask? I finally decided to get on today and am determined to ride the wave till something positive shows. To top it off I also got another 1 star today, someone trying to get free shit but, caught him by a few minutes. (Hopefully SM removes the rating since I provided a username. If not I'm going somewhere else and letting this rot for a while.) I wish my dildo would arrive so I could have something to at least play with while I wait off camera..
webcamcutie
12-05-2015, 07:46 PM
The last 2 days blew seriously hardcore. Shake it off, new week! Supports lack of reading my detailed emails to them asking general questions about a tech issue and giving me the cold shouldered automatic response really got me peeved last night and today. Grr, I hate when they do that because it really feels like they didn't even take time to read the email and brushed it off like it didn't even matter. I typically don't mail them now unless I have a major issue I need taken care of because of this but yeah, that ticked me the F off in a big way.
BambiCutie
12-05-2015, 07:56 PM
They are going to hate me, I accidentally sent them 4 different emails going around in circles with the 1 star ratings and thought at first I received another one. Looked closer and I actually received 2/5 stars tonight which really helped. SM customer service has been trying to help me, which is completely new..but I feel your pain with the instant copy/paste responses.
christylive
12-06-2015, 04:26 AM
Have guys been complaining about sitewide issues to any of you tonight? Was told by a few that the entire site is acting funny. I was wondering about all the weird traffic & log offs and ons tonight. This has become the norm i know but lately things have been amazing with the new SM broadcast now all the sudden guys are back to complaining & i don't know what to tell them :/
christylive
12-06-2015, 04:28 AM
Also the last 2 shifts guys have been hardly able to stay connected in excl/priv from comp/phones etc. Sucks cause all have been awesome gents ready to play and spoil.
PearliePuff
12-06-2015, 05:48 AM
Have guys been complaining about sitewide issues to any of you tonight? Was told by a few that the entire site is acting funny. I was wondering about all the weird traffic & log offs and ons tonight. This has become the norm i know but lately things have been amazing with the new SM broadcast now all the sudden guys are back to complaining & i don't know what to tell them :/
I've had guys telling me they can't see me at all and all of those guys are on their mobile device. I guess it's the black screen monster again. In the hour I was online only 2 people were able to see me and they were on the computer. I made a whopping $0.
This is getting ridiculous and frustrating enough that I had to google to find out what's wrong, which lead me to this awesome forum! So glad I found you ladies here. I'll be spending lots of time reading this forum for sure.
I wish to cam with the SM broadcaster but pretty often i get guys saying they either cant see me or my picture~voice are breaking up, this regular informed me about it last eve but i know not many guys take the time or care to tell if something is wrong with my stream. No wonder i did not get privates or tips at the beginning of my shift, after i switched to FMLE and my regular took me exclusive saying "much better now" i had some more shows & tips. Frustrating cause i love the broadcaster & wish to work with it but if is doing this to me i just have to stick with the adobe encoder :(
IvyAdams
12-06-2015, 01:57 PM
I haven't cammed for the past few days, but last Thursday SM disconnected me 5 FUCKING times in 2 hours. Luckily my regs pulled through and kept coming back so it was a good day, but it's the principle. Can't even run a gold show properly because I'm worried it will disconnect.
TrifilinCamHo
12-06-2015, 04:00 PM
I haven't cammed for the past few days, but last Thursday SM disconnected me 5 FUCKING times in 2 hours. Luckily my regs pulled through and kept coming back so it was a good day, but it's the principle. Can't even run a gold show properly because I'm worried it will disconnect.
Yes. I was disconnected 4 times from exclusive with the same customer on Thursday until I just logged off and said fuck it for two days basically. Back on today and while there aren't any glaring tech issues, traffic is just as awful as it has ever been for the last couple weeks.
BadBitch
12-06-2015, 04:10 PM
I've had guys telling me they can't see me at all and all of those guys are on their mobile device. I guess it's the black screen monster again. In the hour I was online only 2 people were able to see me and they were on the computer. I made a whopping $0.
This is getting ridiculous and frustrating enough that I had to google to find out what's wrong, which lead me to this awesome forum! So glad I found you ladies here. I'll be spending lots of time reading this forum for sure.
I don't think SM has fixed the mobile thing. I sometimes can't view models from my phone when I'm laying in bed at night. Sometimes I want to see how things are going online for you girls. I get so fucking pissed that I can't see some girl's rooms.
EllieGold
12-06-2015, 06:41 PM
SO after a cam hiatus again, i came back to the expired ID thing again, I resubmitted. Hope i don't have to wait more than 24 hours! ugh.. I meant to get around to it earlier but was out sick. What is Liz's email?
TrifilinCamHo
12-06-2015, 06:46 PM
Have guys been complaining about sitewide issues to any of you tonight? Was told by a few that the entire site is acting funny. I was wondering about all the weird traffic & log offs and ons tonight. This has become the norm i know but lately things have been amazing with the new SM broadcast now all the sudden guys are back to complaining & i don't know what to tell them :/
cam2cam hasn't been working for the last 2 hours or so & I had a customer who complained about lagging in pvt earlier
Blovely
12-06-2015, 06:50 PM
SO after a cam hiatus again, i came back to the expired ID thing again, I resubmitted. Hope i don't have to wait more than 24 hours! ugh.. I meant to get around to it earlier but was out sick. What is Liz's email?
[email protected]
princess_casual
12-06-2015, 09:47 PM
I've had guys telling me they can't see me at all and all of those guys are on their mobile device. I guess it's the black screen monster again. In the hour I was online only 2 people were able to see me and they were on the computer. I made a whopping $0.
This is getting ridiculous and frustrating enough that I had to google to find out what's wrong, which lead me to this awesome forum! So glad I found you ladies here. I'll be spending lots of time reading this forum for sure.
Haha I did the same! SM should be compensating us for this BS. I definitely think we should be getting a larger percentage until these issues are resolved.
BadBitch
12-06-2015, 10:17 PM
I saw one model go OFF tonight about SM disconnecting during her tv broadcast.
MistressX
12-06-2015, 10:34 PM
SM will just keep saying its us. Or the customers. They can never admit when it's their stupid glitchy site.
Side note: my gold club has been sitting waiting for content to be approved for WEEKS. I had an issue uploading videos and stuff wasnt getting approved. First they told me that stuff only gets approved on tuesdays... oh ok. Then I spoke with them again and they said well we dont know why they told you that but things are approved on a daily basis. Stuff still wasnt getting approved so I just said screw it and wanted my club shut down. You know what they told me? Oh you dont have a gold club so theres nothing to shut down.....
LOLWUT? Really? Then I talked to someone else and they told me that there was a problem with the uploader. They finally "fixed it" and I was able to update again. Now, still not getting approved. When I first opened my gold club I was having this problem and streamate support said "oops, well we didnt think you were going to use your gold club", so basically they ignored me because they thought I wasnt going to use it? What?? And I have all these emails still in my inbox. The incompetence is staggering. I wonder if liz or anyone knows about how stupid their staff is?
webcamcutie
12-07-2015, 08:15 AM
They never approve my stuff and its always sitting there waiting and pending then I get the stupid mail message saying I haven't uploaded enough content, and I'm like.. whatever. If they close it then I can go back to show where they don't approve stuff, and I get the message every week and they haven't closed it and still have videos/blogs/pics pending from last Monday, lol.
Holly_xoxo
12-07-2015, 07:14 PM
There's a guy that used to come see me a couple times a month for 2 years now and I'd make about 100 off of him each time. Anyway, I hadn't seen him since October and he just pops into my room and says he doesn't come on SM anymore because of all the glitches and shit customer service but he's wondering if I'm on any other sites. Of course I couldn't say (especially in free) and I said he could still play with me on there but then he says he isn't giving anything more to SM and says bye
I knew members were leaving the site but something about having one say it to me.....it's bugging me alot.
Thanks for costing me a good customer SM
BambiCutie
12-08-2015, 12:03 AM
You know, I turned on free chat and I use to have tons of sitters and now..not even 1. SM better do something or they will be tearing themselves up by the roots at this pace, girls don't look too trilled either even at top row. Just recently there are a few top models that have black cams..
HoneyKitten
12-08-2015, 06:47 AM
I saw one model go OFF tonight about SM disconnecting during her tv broadcast.
I have had this happen a few times of late. It is frustrating when it happens in the last 2mins of the show, as very few guys actually return to the room or offer to re-tip in money!!!! Thankfully I have still been paid on these occasions :) If this happens and you fail to be paid, email support with screen-caps to verify stable broadcasting settings.
sexkitten_666
12-08-2015, 12:46 PM
Lord give me the strength to not castrate a bitch. Just switched to Daily Pay and I still have my new tag while waiting for my old ratings to transfer over. I don't know how I did it before and how I had the patience. Guys with small dicks and big egos are such assholes.
SuperPookie
12-08-2015, 05:08 PM
Well, my audio is off, there's a crapton of lag & evidently I keep showing as in a show because when guys do finally come in talk to me they're commenting on how busy I've all day when in fact I'm playing games on my phone out of boredom.
I dont understand why the SM broadcaster does not stream a smooth video here, is a bit jumpy for picture & sound too, it's 'breaking up' people say, i mean we all know how picky members are, they want quality but if this software is not perfect i am not going to use it.
When i look at myself (thru a proxy server cause of location) i see this 'breaking up' stream, if u pay attention u see it. Is disturbing. Tho the FMLE is working great but using more PC resources. So is not my PC or connection, is the broadcaster.
Soo frustrating!
How is the SM.B working for u pls?
Glamourmilf
12-08-2015, 11:30 PM
:-\^^^Tonight it was sooo jumpy. Plus, I froze in a the first 5 minutes after logging in, and while in a prvt.
SoloDesire
12-09-2015, 03:12 PM
Are we supposed to calibrate the SM Broadcaster EVERY TIME we use it...?
Nope! I've only calibrated when I installed or updated it.
little.m
12-09-2015, 09:02 PM
What's with the 140 character limit for gold shows? I'm trying to mix things up and make some money but it seems like everything, including the site (SM) is out against me.
Girly_Girl
12-09-2015, 09:27 PM
Today has been sooooooooooooooooooooooooooooo slow!!! :( I've been on since 10:30 this morning and have only $40, probably my worst day EVER :( Has it been really slow for anyone else today? :((((