View Full Version : STREAMATE - Venting, Complaining, Discussing site issues
Miss_ShaSha
12-04-2018, 01:57 PM
Since max 2 weeks ago, there's an avalanche of guys coming in, saying hi, waiting for me to reply then go. What s their purpose, I don't know. This is not a pattern on my other sites.
This happens to me often. It's really rather annoying. I'll say hello, perhaps engage for a little while then they just leave. It's hard to remain positive when people don't pay for a show.
Erika_Xstacy
12-04-2018, 02:29 PM
Tonite a guy opened his cam in pvt and the picture was soo small and i was not able to make it bigger like i did before with other cams, i cam with the regular chat and OBS.
When i tried to swap to the larger view of his cam i saw the picture with the same size and somehow squeezed, funny but omg i just saw a big belly and a small dick in there, had to look closely to figure out what he was showing me haha.
Not sure if this was on SM's part or his equipment, maybe he was mobile?!
^^ I see this sometimes. I think its from the mobile phone cause that is what the view looks like and I cant make it larger. BUT I have had custies on mobile and they dont have this so I think it maybe because they are using the camera on the front of the phone (selfie cam) instead of the one on the back of the phone but this is just my guess.
i have the same issue.. it must be the mobile phone.
PureHunny
12-04-2018, 03:20 PM
Hey ladies! Sorry if this has been mentioned somewhere before but I couldn't find it personally. I've been on the front page for the past week (thank the lord). I've had a lot of complaints from members about my streaming quality so I switched from the new SM encoder to OBS. At first I was on the front page as usual, then after a pvt I was kicked down to the 2nd. Periodically I checked and was just getting bumped lower and lower. I'm on the 5th page and it's affecting my money, HEAVY. Anyone else have this issue? Or possibly know why this happened? I score 'excellent' in all the 'my rank' categories so nothings changed, except the encoder I used. But it actually IMPROVED my stream quality so wtf sm?
Erika_Xstacy
12-04-2018, 04:12 PM
Hey ladies! Sorry if this has been mentioned somewhere before but I couldn't find it personally. I've been on the front page for the past week (thank the lord). I've had a lot of complaints from members about my streaming quality so I switched from the new SM encoder to OBS. At first I was on the front page as usual, then after a pvt I was kicked down to the 2nd. Periodically I checked and was just getting bumped lower and lower. I'm on the 5th page and it's affecting my money, HEAVY. Anyone else have this issue? Or possibly know why this happened? I score 'excellent' in all the 'my rank' categories so nothings changed, except the encoder I used. But it actually IMPROVED my stream quality so wtf sm?
this always happens w new shit
pisses me off
are you using smb
or
the beta cam?
are you giving it a few minutes to readjust? sometimes i have to wait for private b4 I notice "normal Placement" come out and everything seems normal
Unfortunate that you are having the opposite issue :(
I would contact both liz and streamatemodels in one email. Detail everything. I will use my screen recorder (filmora I think a 30 day trail will work)
lol that way I dont have to explain it. I tell what I notice and say heres a link lol
i prefer obs but testing beta cam and feel im doing the same you describe but then i am back to normal. i think the site fucks w us ... the technology part.
My Experience is
OBS outranked the adobe BUT I think we do get a bump if using smb
obs supports the c922 without high cpu
SMB i experience better placement, not super high but you know what i mean
it supports c920 but i prefer c922 .. i record cam shows, my members like the quality and so do I
I have high CPU
PureHunny
12-04-2018, 05:01 PM
this always happens w new shit
pisses me off
are you using smb
or
the beta cam?
are you giving it a few minutes to readjust? sometimes i have to wait for private b4 I notice "normal Placement" come out and everything seems normal
Unfortunate that you are having the opposite issue :(
I would contact both liz and streamatemodels in one email. Detail everything. I will use my screen recorder (filmora I think a 30 day trail will work)
lol that way I dont have to explain it. I tell what I notice and say heres a link lol
i prefer obs but testing beta cam and feel im doing the same you describe but then i am back to normal. i think the site fucks w us ... the technology part.
My Experience is
OBS outranked the adobe BUT I think we do get a bump if using smb
obs supports the c922 without high cpu
SMB i experience better placement, not super high but you know what i mean
it supports c920 but i prefer c922 .. i record cam shows, my members like the quality and so do I
I have high CPU
I was using the beta cam but it kinda sucks. Or at least that's what guests are telling me. I'm fairly new but slowly realizing that. There should be a meme.
SM: Try our new software! It's great!
New software: 50728
Thanks for the advice! I emailed sm already but I'll go ahead and email Liz too. Sometimes they don't reply and I have to email them again smh.
It's just disheartening bc I've been busting my ass trying to make good placement, and when I finally do, I get bumped down just like that. Of course their software gives you the best placement. I wish we could have the best of both worlds.
AcidYellow
12-04-2018, 05:35 PM
hello girls, i have a question and is in how long time u can get in the front pages. Ive been on SM for five years and never could make it for the front :( I would like to know what recomendations u can give me or what to do, maybe im doing something wrong. Im in panama now. How many hours do u recomend to stream per day, if is mandatory to make gold shows, and have GeoBlocking disable. I have ratings in 5, a lot of followers... Is really frustrated. Thx a lot. Xoxo.
matchafox
12-04-2018, 07:05 PM
So I am always on the front page, have been for a couple months. Nothing has changed, other than I started using the beta broadcaster. But now I am on the 2nd page, which is significantly affecting my traffic. I went back to the regular sm broadcast, and still the same. I'm so frustrated, I don't understand what happened?
anonamiss
12-04-2018, 07:18 PM
hello girls, i have a question and is in how long time u can get in the front pages. Ive been on SM for five years and never could make it for the front :( I would like to know what recomendations u can give me or what to do, maybe im doing something wrong. Im in panama now. How many hours do u recomend to stream per day, if is mandatory to make gold shows, and have GeoBlocking disable. I have ratings in 5, a lot of followers... Is really frustrated. Thx a lot. Xoxo.
I use geoblocking so I can't tell where I am. But I have new guys tell me they find me within the first five rows on the front page. If you look at your "my ranking" page it will show you all of the factors you need to aim for to get the highest placement. Bit rate, FPS, streaming in HD, etc. You have to log at least 90 hours in any given 30 day period to be in the "excellent" ranking. I always notice more traffic (and higher quality customers) when I stream consistently. 5+hours a day, at least 5 days a week. I honestly don't worry about my placement though, since I can't monitor it myself. Get your tech specs to the highest quality you can and put in more hours. You'll see a difference in traffic.
AcidYellow
12-04-2018, 07:28 PM
this always happens w new shit
pisses me off
are you using smb
or
the beta cam?
are you giving it a few minutes to readjust? sometimes i have to wait for private b4 I notice "normal Placement" come out and everything seems normal
Unfortunate that you are having the opposite issue :(
I would contact both liz and streamatemodels in one email. Detail everything. I will use my screen recorder (filmora I think a 30 day trail will work)
lol that way I dont have to explain it. I tell what I notice and say heres a link lol
i prefer obs but testing beta cam and feel im doing the same you describe but then i am back to normal. i think the site fucks w us ... the technology part.
My Experience is
OBS outranked the adobe BUT I think we do get a bump if using smb
obs supports the c922 without high cpu
SMB i experience better placement, not super high but you know what i mean
it supports c920 but i prefer c922 .. i record cam shows, my members like the quality and so do I
I have high CPU
Sorry, I have a question, what do u mean with Using the Beta Cam? Sorry but im just confused, I only know about the New Beta Interface for streaming and anything else.. :( but no about any Beta Broadcaster... Oups..
kamiliam
12-04-2018, 09:42 PM
The site really seems broken tonight, my potential and room counts are @ an embarrassing number. Shows ending in moments unusual for those clients. Everything looks fine when I check but maybe I am catching it in a non glitchy moment.
Erika_Xstacy
12-04-2018, 09:47 PM
Sorry, I have a question, what do u mean with Using the Beta Cam? Sorry but im just confused, I only know about the New Beta Interface for streaming and anything else.. :( but no about any Beta Broadcaster... Oups..
Streamate is doing a beta cam.. its a basic version of smb
its focused on cam2cam experience
some of us are trying it for a week ..........
a handful was chosen and bribed lolol
heres 15% or whatever extra on top of weekly pay so you can tell everyone what a shitty day you had lololol or write a essay saying why you will not use it and you might get the extra % it better be a good essay lol
im to the point IDK if the software, the customers, everything sucks right now. kinda. im grateful to have a gig
~Carmen~
12-05-2018, 12:57 AM
Streamate is doing a beta cam.. its a basic version of smb
its focused on cam2cam experience
some of us are trying it for a week ..........
a handful was chosen and bribed lolol
heres 15% or whatever extra on top of weekly pay so you can tell everyone what a shitty day you had lololol or write a essay saying why you will not use it and you might get the extra % it better be a good essay lol
im to the point IDK if the software, the customers, everything sucks right now. kinda. im grateful to have a gig
I tried it for a few hours. It worked well at first. I really like the new c2c experience. Unfortunately it only worked briefly. After that, people started saying they could not see my stream. They could only hear me. I'm back to OBS for now.
Erika_Xstacy
12-05-2018, 01:08 AM
I tried it for a few hours. It worked well at first. I really like the new c2c experience. Unfortunately it only worked briefly. After that, people started saying they could not see my stream. They could only hear me. I'm back to OBS for now.
just sent them all my experiences. I was w no audio tonight. I streamed a while like that until a random customer told me, prob a model :) obv none of the dumb asses said nothing
Audio issues put me on page 100 lol .. it was a huggggggggggggge difference . ive made zero money tonight but that extra % tho lol hoorah Fuck all that lol
when its a % of nothing lol I am feeling the motivation ;D
Miss_ShaSha
12-05-2018, 02:51 PM
Anyone else having trouble logging in? I took a 20 min bath to chill out cause it's been so slow and now I can't login. No error message just keeps defaulting back to login page like I haven't submitted the request to sign in. This can't happen right now...I need to make goal. I only have 3 hours left to do it and I'm not even close.
justlurk
12-05-2018, 02:53 PM
YES! It won't let me login period. I was streaming and was kicked off.
euro_princess
12-05-2018, 02:56 PM
I have the same issue.
Esixxx
12-05-2018, 03:02 PM
YES! It won't let me login period. I was streaming and was kicked off.
I got Disconnected a bit ago I thought it was a glitch because I was using the Beta version. My traffic was zilch for a bit. Now I am getting the influx of popping in and out traffic, which I think they are having problems connecting
Miss_ShaSha
12-05-2018, 04:26 PM
Able to login now. Thanks ladies!
DahliaSimone
12-06-2018, 04:29 PM
SM has been just unworkable for me today. Guys cant see me, the delay is as bad as its ever been, glitchy as fuck. Wtf is going on?
Erika_Xstacy
12-06-2018, 05:42 PM
SM has been just unworkable for me today. Guys cant see me, the delay is as bad as its ever been, glitchy as fuck. Wtf is going on?
are you having tips show up literally 1 minute after they tipped? And earnings not adding up until a minute after the show?
That is what is happening on my end
GanglyGengarGurl
12-06-2018, 06:50 PM
hello girls, i have a question and is in how long time u can get in the front pages. Ive been on SM for five years and never could make it for the front :( I would like to know what recomendations u can give me or what to do, maybe im doing something wrong. Im in panama now. How many hours do u recomend to stream per day, if is mandatory to make gold shows, and have GeoBlocking disable. I have ratings in 5, a lot of followers... Is really frustrated. Thx a lot. Xoxo.
That suckss :( I just came back to SM so I'm not currently on page 1. However, I almost always was in the past. Go to your "my rankings" and check how you rank. Everything (except hours, which are more forgiving) should be excellent. There's that and income generated per hour. I'm not sure this is fact, but I notice when I was having weeks where it was slow for me, my placement would fall. There's def some thread somewhere in this forum that go over it all in more depth.
KatDaniels
12-07-2018, 09:33 AM
I was having problems yesterday also. Ended up just logging off. Exclusive invites that I hear but don't show up on my screen until minutes later (happened 3x for the same person, luckily he kept coming back and I finally got invite to show), when this happens I still have people in my room chatting, but if I check the homepage it shows me in an excl, custies say trying to tip and they are unable (Only going by what they say for that). My cam fps dropping to 8-10! wtf no idea whats going on.
DahliaSimone
12-07-2018, 12:42 PM
Just as glitchy today as it was yesterday....its almost impossible to get a show when it acts like this
Miss_ShaSha
12-07-2018, 04:58 PM
OK! This is the third time a big spending regular has come into my room and in mid conversation vanishes. Is this a glitch on SM part? This is fucking whack! These guys always spend money. Any other lady having trouble like this?
DahliaSimone
12-07-2018, 05:39 PM
OK! This is the third time a big spending regular has come into my room and in mid conversation vanishes. Is this a glitch on SM part? This is fucking whack! These guys always spend money. Any other lady having trouble like this?
Yup, been happening to me the past few days.
Miss_ShaSha
12-07-2018, 07:07 PM
Yup, been happening to me the past few days.
Thank you for chiming in. You must be frustrated too. You think it's due to the beta cam2cam testing? The site is overloaded with transitions?
DahliaSimone
12-07-2018, 07:42 PM
Thank you for chiming in. You must be frustrated too. You think it's due to the beta cam2cam testing? The site is overloaded with transitions?
I dont know, but the one and only show i got today was from a reg. who felt sorry for me i guess. He said my cam kept freezing, which would explain the ins and outs and even regs not saying at least hi to me. I would blame it on the C2C Beta, but SM was running fine up until Wed or Thurs, and the beta testing started Sunday (I lasted 10 minutes using it before i noped the fuck out). I have a feeling they are getting ready to spring another contest on us or something....i literally cannot see why its SO bad the past couple of days. I mean, its awful on my end, i cant even blame guys for not wanting to spend money on a pixelated, out of sync show.
Miss_ShaSha
12-07-2018, 08:59 PM
I dont know, but the one and only show i got today was from a reg. who felt sorry for me i guess. He said my cam kept freezing, which would explain the ins and outs and even regs not saying at least hi to me. I would blame it on the C2C Beta, but SM was running fine up until Wed or Thurs, and the beta testing started Sunday (I lasted 10 minutes using it before i noped the fuck out). I have a feeling they are getting ready to spring another contest on us or something....i literally cannot see why its SO bad the past couple of days. I mean, its awful on my end, i cant even blame guys for not wanting to spend money on a pixelated, out of sync show.
Oh no! This is not ok! If another contest rolls thru, I'll sink. Last contest I hardly got any traffic. I mean at least this week has been ins & outs. During the contest literally a person or two an hour. I was so disheartened.
Erika_Xstacy
12-07-2018, 09:06 PM
OK! This is the third time a big spending regular has come into my room and in mid conversation vanishes. Is this a glitch on SM part? This is fucking whack! These guys always spend money. Any other lady having trouble like this?
its a normal glitch
hit sm up to look into it
Miss_ShaSha
12-07-2018, 09:47 PM
its a normal glitch
hit sm up to look into it
Thanks!
anonamiss
12-08-2018, 12:20 AM
Oh no! This is not ok! If another contest rolls thru, I'll sink. Last contest I hardly got any traffic. I mean at least this week has been ins & outs. During the contest literally a person or two an hour. I was so disheartened.
SM has been pretty consistent about their contests... I just looked back at the last two years and they didn't do a December contest until Christmas for both years. It's usually a 3 day contest from the 24th-26th (GMT). Then another for New Years.
So hopefully they will stay consistent and won't spring a surprise mid-December contest on us.
euro_princess
12-08-2018, 05:01 AM
^ I have a feeling they will do a "Best Face December", they had one for every month. And from what I can recall, the one in November wasn't last year.
If so, it's definitely going to be the week before Xmas, which would make sense from their perspective, a lot of girls online, banking before the holidays.
DeepThoughts
12-08-2018, 05:28 AM
Im expecting it as well. I know most hate them but I really hope they have one. I love the bonus! Perhaps they will make an even bigger bonus cause its xmas! (Hint Hint Streamate ;) )
DahliaSimone
12-08-2018, 09:32 AM
I thought in December they did a bonus week, not a contest. At least that's what they did last year, they gave us a bonus on our earrings as a 'Christmas gifts'. Bonus week i love, contests I hate.
Redcandy
12-08-2018, 10:28 AM
I thought in December they did a bonus week, not a contest. At least that's what they did last year, they gave us a bonus on our earrings as a 'Christmas gifts'. Bonus week i love, contests I hate.
Last year was a 30% bonus the week before Christmas. Im hoping they do the same this year!
anonamiss
12-08-2018, 02:05 PM
Last year was a 30% bonus the week before Christmas. Im hoping they do the same this year!
oh yeah, I just went back through our messages. Forgot about that bonus week. 30% makes a huge difference and would help make up for some of my slow nights this month. I hope they do this again and don't lower the percentage!
Ladybuggie
12-11-2018, 05:41 AM
I dont know, but the one and only show i got today was from a reg. who felt sorry for me i guess. He said my cam kept freezing, which would explain the ins and outs and even regs not saying at least hi to me. I would blame it on the C2C Beta, but SM was running fine up until Wed or Thurs, and the beta testing started Sunday (I lasted 10 minutes using it before i noped the fuck out). I have a feeling they are getting ready to spring another contest on us or something....i literally cannot see why its SO bad the past couple of days. I mean, its awful on my end, i cant even blame guys for not wanting to spend money on a pixelated, out of sync show.
I've had a dreadful week on Streamate, and even when it's also due to other things (xmas being close and all that), and I've been eating shit on AW too, I think that a big part of it is the same issue you're talking about, Dahlia. I keep getting guys in my room that are genuinely nice and chatty, and suddenly they leave, only to come back straight away. I also had big spenders just leave my room for no reason.
Obviously the guys assume it's their end and they don't say anything, but I have since reading your comment been asking around, and they say that my stream looks crystal clear and great, but that it keeps freezing for no reason, and that they have to refresh.
This is only happening on mobile, I think, but that's what most customers use these days, so well, I'm fucked. I've tried reducing my bitrate from 2500 to 2000 to even 1000 and nothing seems to be working. I even tried to stream with the SMBroadcast, but my video got suddenly super dark and weird, terrible quality ( It's a new C922 and I tried to adjust the settings, but didn't help much). I have no idea what to do but this is VERY frustrating.
I'm trying very hard to stay the fuck on and not complain and bring everybody down, but this really is not helping the fact that this is my last week of work before I go home for Xmas for two weeks.
Genoveve
12-11-2018, 03:00 PM
He said my cam kept freezing, which would explain the ins and outs and even regs not saying at least hi to me.
I don't know if this is your issue but whenever the broadcaster or encoder is readjusting your quality, even though your stream may look fine on your end on the guys' ends it is freezing and choppy until the settings restabilize.
waogtrain
12-12-2018, 10:03 AM
My rating isn't updating automatically. I couldn't cam for a while after getting an IUD and my rating dropped down to a 4. I'm finally able to work again and I'm pushed back to page four when I'm normally on the first page. The only ratings that I have over the past 90 days are six 5 star ratings and I got my fifth 5 star rating on Friday. I know that the six ratings I have are all from different customers. When my rating didn't update automatically on Saturday, I emailed support and still haven't heard back. I emailed Liz yesterday to see if she could manually change it and am waiting to hear back. It's so frustrating because my regulars have all hit their limits and probably won't be able to spend with me for a little bit and I'm not getting new traffic when my placement is so bad. :(
brittanybitch
12-12-2018, 10:57 AM
i have had the same issue!!! i have 22 5 star ratings and finally after a week i got it updated but i also had 2 3s and 2 4s and a 1 support said they removed the 1 but it still shows up finally i got my full 5 stars yesterday and then today got a 1 from a dick who was mad he didnt get much for the whole 1 minute he was in paid and i emailed them again but it seems ot be going off the average now and if thats the case one low rating drops us right back down or thats my case because now i am back t o4 and a half stars im super pissed before if i had that many 5s it really didnt matter what other ratings i had because as long as i kept 5 5 star ratings i was ok. I do not understand this and i feel like if its going off the average now or a new system we should have been notified now i have to work on getting about ten more stars because thats how many it took last time to get one half of a star and then ten more for another half and now im back down a half star im so pissed traffic is so dam slow it seems for the past 2 days for me it kind of seems i was doing better as 4 stars smh
waogtrain
12-12-2018, 02:06 PM
My rating isn't updating automatically. I couldn't cam for a while after getting an IUD and my rating dropped down to a 4. I'm finally able to work again and I'm pushed back to page four when I'm normally on the first page. The only ratings that I have over the past 90 days are six 5 star ratings and I got my fifth 5 star rating on Friday. I know that the six ratings I have are all from different customers. When my rating didn't update automatically on Saturday, I emailed support and still haven't heard back. I emailed Liz yesterday to see if she could manually change it and am waiting to hear back. It's so frustrating because my regulars have all hit their limits and probably won't be able to spend with me for a little bit and I'm not getting new traffic when my placement is so bad. :(
I asked if someone could manually change my rating, and this is the response I got.
"There is a bug in our system with ratings so our system only sees 4 of the shows as paid ratings. You need to get a few more shows and then your average can change."
KatyBoleyn
12-12-2018, 02:27 PM
I asked if someone could manually change my rating, and this is the response I got.
"There is a bug in our system with ratings so our system only sees 4 of the shows as paid ratings. You need to get a few more shows and then your average can change."
You also have to be careful that its from 5 unique people. The system only counts the most recent rating from the same person.
waogtrain
12-12-2018, 02:45 PM
I checked and they're from 6 different customers. I'm annoyed but will just try to get "a few" more ratings today. Not sure how many I'll need.
GanglyGengarGurl
12-12-2018, 06:10 PM
I'm having the same issue with the star rating ATM. Super frustrating! I should already be back to my 5 stars :/
someoldnoob
12-12-2018, 06:20 PM
My quality keeps shifting so low that SMB was unworkable today. I was just sitting collecting time while split camming another site. I came back from a bit of a health break from camming and my first couple of days back all my regulars came and got a quick show or said hello and all, but lately no matter how long I stay on, how many 5 star ratings, I'm still not getting any traffic. It's been grim. It could be time for me to switch up my shift, but it's kind of noticeably odd for me. Then when streamray was down for that day or so, god that really dented my earnings this week. I've been in such good moods and nice makeup that it's been even more frustrating to feel confident for nobody! And now with this contest? Welp. I guess getting more hours in will help in the long run, it just sucks when it's right before Christmas.
waogtrain
12-12-2018, 09:54 PM
I'm having the same issue with the star rating ATM. Super frustrating! I should already be back to my 5 stars :/
I FEEL you! Today my only two shows were from regulars who hit their daily limit and were kicked out of the show before they could leave a rating. So I got 0 5 star ratings today. I'm not trying to complain too much because at least I made some money, but this is super frustrating.
minniesoporno
12-12-2018, 10:42 PM
waiting to see where my bonus 10% for testing the beta cam2cam.
Now Bonus week and contest week back to back but where my cam2cam beta testing earnings.
minniesoporno
12-12-2018, 10:43 PM
waiting to see where my bonus 10% for testing the beta cam2cam.
Now Bonus week and contest week back to back but where my cam2cam beta testing earnings.
~Carmen~
12-13-2018, 05:03 PM
waiting to see where my bonus 10% for testing the beta cam2cam.
Now Bonus week and contest week back to back but where my cam2cam beta testing earnings.
Mine just showed up today on this weeks earnings.
KatyBoleyn
12-14-2018, 11:48 AM
Mine just showed up today on this weeks earnings.
We're starting to see those bonuses trickle in today for our models. A few were credited last week, but we just got a big stack of them today.