View Full Version : STREAMATE - Venting, Complaining, Discussing site issues
Dahlia Fallon
12-27-2018, 05:22 AM
I am sure it isn't a case of someone manually going in and removing favourites either when you have a day off or because you have a day off. I think it is much more likely that of the hundreds of thousands of customer accounts, every day a number are deactivated by users, banned by admin or are just deleted due to being dormant for so long.
Every single day whether you are online or not, a certain number of those deactivated/banned/dormant accounts will disappear from your stats. This also happens every day that you are online, but you do not notice them as they are replaced by the new favourites you get that day. Your numbers only start to drop when the 'dead' favourites are not replaced by live ones.
In this way I can see that your studio is telling a part truth in that yes, your favourites stats will drop if you have days offline, and they will continue to drop the longer you stay offline. What they might be leading you to think is that streamate is doing this as some kind of punishment for not working regularly, when in fact it is much more likely and logical that it is just a matter of dead accounts falling away from your numbers and not being replaced by fresh new accounts at an adequate rate to balance or increase your stats.
Kind of like how some days this year lots of people woke up to a sudden drop in twitter followers. In twitters case they were just cleaning up bots. In Streamate's case it is just dead or banned accounts. It is completely indiscriminate and is not actually a reflection on anything you are or are not doing.
As for girls taking long breaks and returning to near optimum placement, I think many will agree that the placement algorithm is complex and takes many statistics into account.
From my experience of taking months off at a time there is definitely an element of 'absence makes the heart grow fonder' in the first few hours/days returning as regular customers from before your break come back to see you after a long time. A sudden increase in hourly turnover is not confirmed but is likely a factor in determining placement.
Streamate is just a broker between penises and pixels. It wouldn't benefit anyone in this transaction to remove you from people's favourites. It is literally their entire business model to put the right pixels in front of the right penis in exchange for cash.
DahliaSimone
12-27-2018, 11:43 AM
Is anyone else who uses the web-based encoder having problems connecting? I cant connect to stream at all
SoloDesire
12-27-2018, 11:48 AM
Is anyone else who uses the web-based encoder having problems connecting? I cant connect to stream at all
It's the site. It keeps going down. I couldn't connect either. Finally got on and now I'm just getting constant 'user connection issues' from members popping in and back out.
KatDaniels
12-27-2018, 12:02 PM
Same on all the above! Everyone that joins gets logged out saying connection issue. Those that do make it in after trying again and again say it told them I was in a show and kicked them out. ugh! I sent a support ticket.
PixiieGirl
12-27-2018, 12:21 PM
Also same, this is really annoying
XSelinex
12-27-2018, 02:27 PM
Is anyone else who uses the web-based encoder having problems connecting? I cant connect to stream at all
Me too.New version of encoder doesn't connect today so I'm using an old version.
euro_princess
12-27-2018, 05:23 PM
So basically, if you miss a day, they clean up the inactive users from your account? Why couldn't that also be done on days that you stream? That is the part that I'm confused with.
I think the system deletes guys everyday and as those people disappear from the customer database, they do from our favorites also. You won't notice when you work, because you probably gain new guys, more than you lose actually. Somedays I'm surprised how little new guys I got, but then I remember I lost others also, so it's a balance. You lose, you win.
Halo88
12-27-2018, 09:19 PM
You won't notice when you work, because you probably gain new guys, more than you lose actually. Somedays I'm surprised how little new guys I got, but then I remember I lost others also, so it's a balance. You lose, you win.
That makes perfect sense! Thank you for posting that.
pippapippa
12-27-2018, 10:46 PM
All sorts of customers are telling me different glitches they’re having right now. I’ve made $3 in an hour and a half, so logging off because fuck that. Someone told me he tried to go private and it told him “not available”
That makes perfect sense! Thank you for posting that.
It makes sense for me too cause i took few days off this week and cammed only 2 hrs on monday and noticed i lost about 50 guys from my favorites count then i got some back today when i got back on cam.
SM_Model
12-28-2018, 09:37 AM
Anyone get paid today on smpay? Been waiting for weeks for this to be approved. Streamate missed my pay last week saying i didn't activate the card in time although i did.
They assured me it would be deposited today to the smpay card.
Here we are today. No money. Still waiting to be paid for work from a month ago.
What the fuck is going on? I would think this whole thing was a scam if you weren't all here and real and talking about how they've paid you!
^^^ OMG what a mess, i am sorry for your situation, i wanted SM Pay too but it seems it's a pain in the ass really, i better stay with Cosmopay.
Hope u'll get ur money asap, good luck!
Erika_Xstacy
12-28-2018, 12:30 PM
I lose hundreds at a time when i do not work
I also drop average 20 if I dont hold constant goldshows.
Streamate puts BOTS/models online
what is to say they dont add or subtract bot favorites? Maybe a motivation to work harder..
ex: you're freezing in restaurant? why? its not for us, its not to keep the customer happy, its to keep the workers going hard.
Theres a conspiracy theory for everything
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
affiliates for streamate and models that affiliate please do not think its ok to pull random photos off the web to use for promo.
Streamate provides those images bc as models we provide them images and if you dont know how to get to them, rethink simple affiliate marketing.
I know this cunt loves being on my dick
but literally all she has to do is get a photo that streamate provides
and my profile photos are not spread eagle at 300 lbs lol but it was a nice reminder how much weight I have lost :)
streamate provides photos:
I use models profile photos bc if a model is using that photo for streamate, I will use that photo.
Unless a model provides you a photo, keep your fucking mouse to yourself and find a streamate profile photo.
Hashtags that are relevant to the camworld, #clips #porn #milf #camgirl #hotmodel #camgirl #freesignup #pay2play #pussy #ass #twerk #liveshow #goldshows #privateshows #internetgirlfriend
Those are just a few.
Erika_Xstacy
12-28-2018, 12:33 PM
So basically, if you miss a day, they clean up the inactive users from your account? Why couldn't that also be done on days that you stream? That is the part that I'm confused with.
^^^^^^^^^^^^^THIS
no one can give a answer or they will not
Holly_xoxo
12-28-2018, 12:35 PM
Not sure what to think of the new broadcaster. I don't have the best lighting so usually my frame rate fluctuates between good and excellent but I just tried the new interface and when I checked my ranking tab it says frame and RTT are just average. I got a show but he said my stream wasn't very good for the first few minutes and the cam to cam disconnected on him and that frame and RTT dropping will affect my placement.
SM_Model
12-28-2018, 12:55 PM
^^^ OMG what a mess, i am sorry for your situation, i wanted SM Pay too but it seems it's a pain in the ass really, i better stay with Cosmopay.
Hope u'll get ur money asap, good luck!
Still not pay and no response from SM. They have either been purposely ignoring me all week - or they are all off for Christmas. I can't believe they would just ignore and refuse to pay someone who has earned money for THEM as well. They just won't help. Liz did reply to an email once with a short thing saying "looks like everything is fine" or something like that. She did not reply to any of my questions or acknowledge any of the difficulties I was having.
I've got the card. I've earned the money (long ago). It's been activated well in advance. Liz if you are a board member and reading this - PLEASE. I need desperately to be paid. I need to pay my rent this month. Christmas was ruined.
I guess I am an idiot on depending on this type of work for money, but when I was on the site before, I was paid by check. Now if I want a check I can't even receive it because I guess the pay was "sent" to smpay? I am honestly willing to tell them "If you don't want me on your site, fine I will leave you alone but PLEASE PAY ME!!!"
Please can anyone else tell me if they have SMPay and if they received their pay this week? I am seriously fucking desperate here.
SM_Model
12-28-2018, 12:56 PM
Does anybody know of a Customer Service number for either Streamate or SMPay?? I can't fucking believe this is happening.
update:
Ok Liz has replied and said she is looking into it. She doesn't seem to have much information yet though. It seems I have been emailing her in error. It was my understanding that she was part of the customer support team but she stated that she isn't a CSR.
Anyways if anyone else seems this post and are experiencing the same issues - please share lol.
BadBitch
12-28-2018, 04:05 PM
So basically, if you miss a day, they clean up the inactive users from your account? Why couldn't that also be done on days that you stream? That is the part that I'm confused with.
I'm going to email my studio to get a thorough explanation then paste it here. :)
Lola4u
12-28-2018, 06:39 PM
Does anybody know of a Customer Service number for either Streamate or SMPay?? I can't fucking believe this is happening.
update:
Ok Liz has replied and said she is looking into it. She doesn't seem to have much information yet though. It seems I have been emailing her in error. It was my understanding that she was part of the customer support team but she stated that she isn't a CSR.
Anyways if anyone else seems this post and are experiencing the same issues - please share lol.
Is not just you . Im just so mad ! This is what is posted in red letters on the top of my page : "Your SMPay payment is being processed. We are experiencing technical issues that we expect to be resolved soon, but your payment may be delayed. We apologize for this inconvenience and appreciate your patience" . Got a message from them saying the same, they are experiencing technical issues and there is the delay . Such a nasty time to not be paid in time . Arghhhhhh !
SM_Model
12-28-2018, 06:53 PM
Oh my gosh well. I am so sorry this is affecting you and others - but somewhat relieved it's not just me. I am extra on edge cuz I've been waiting so long for this haha. Ok I JUST got this email - haha thanks guys for letting us know hours after that it "may" be delayed.
Your SMPay Payment
Hello,
We are writing today to notify you that your SMPay payment may be delayed this week. We are experiencing technical issues which are causing delays in funding accounts. Due to the holidays, processing may be delayed. We are working to resolve this issue quickly. We appreciate your patience and apologize for the inconvenience.
Streamate
sexyalex2828
12-29-2018, 06:31 PM
hey guys i have a question so i had my payment method set to wire transfer but i didn't realize they charge 40$ so i just changed it to free check like twenty minutes ago do you think they'll send me a check or wire transfer? i dont see anything in my payment history yet and it seems like it hasnt processed yet but im worried lol
euro_princess
12-29-2018, 09:13 PM
hey guys i have a question so i had my payment method set to wire transfer but i didn't realize they charge 40$ so i just changed it to free check like twenty minutes ago do you think they'll send me a check or wire transfer? i dont see anything in my payment history yet and it seems like it hasnt processed yet but im worried lol
From what I remember, you can switch your payment method until Tuesday. You should be fine.
DeepThoughts
12-30-2018, 12:37 AM
Streamate is just a broker between penises and pixels. It is literally their entire business model to put the right pixels in front of the right penis in exchange for cash.
Poetry!!!! **Swoons**
Scorpio Girl
12-30-2018, 11:54 PM
When I get a message from a customer, it is no longer showing as a new message on the dashboard and when I go into the messages, it isn't bolded like it has already been read. I'm missing so many messages. Anyone else having this happen?
tropo
12-31-2018, 02:58 AM
Still not pay and no response from SM. They have either been purposely ignoring me all week - or they are all off for Christmas. I can't believe they would just ignore and refuse to pay someone who has earned money for THEM as well. They just won't help. Liz did reply to an email once with a short thing saying "looks like everything is fine" or something like that. She did not reply to any of my questions or acknowledge any of the difficulties I was having.
I've got the card. I've earned the money (long ago). It's been activated well in advance. Liz if you are a board member and reading this - PLEASE. I need desperately to be paid. I need to pay my rent this month. Christmas was ruined.
I guess I am an idiot on depending on this type of work for money, but when I was on the site before, I was paid by check. Now if I want a check I can't even receive it because I guess the pay was "sent" to smpay? I am honestly willing to tell them "If you don't want me on your site, fine I will leave you alone but PLEASE PAY ME!!!"
Please can anyone else tell me if they have SMPay and if they received their pay this week? I am seriously fucking desperate here.
I had a similar but different problem this week. SM earnings were sent as usual to my Paxum card, but it vanished when I tried to transfer it to the card on Dec 24. Have been given the runaround by Paxum all week.
SoloDesire
12-31-2018, 07:53 AM
When I get a message from a customer, it is no longer showing as a new message on the dashboard and when I go into the messages, it isn't bolded like it has already been read. I'm missing so many messages. Anyone else having this happen?
Yep! This has been an issue for several months for me. I just check it often, even though it says 0 new messages.
Lintilla
12-31-2018, 08:40 AM
When I get a message from a customer, it is no longer showing as a new message on the dashboard and when I go into the messages, it isn't bolded like it has already been read. I'm missing so many messages. Anyone else having this happen?
It's not just you. This has happened to me, and I've seen at least one other person mention the same. I guess it's a change from my usual situation where my dash shows that I have unread messages when I don't? On top of that, last week I had a couple of messages that still showed as bold/unread in my inbox no matter what I did. Maybe they were trying to get that sorted out but broke it in the opposite direction instead :/
anonamiss
12-31-2018, 09:16 PM
Is it a glitch or are there really only 551 models online for New Years Eve right now?
laurielegs
12-31-2018, 10:21 PM
I think thats the true number. everyone is celebrating it seems. Im online and it's a graveyard, almost nobody in my room.
laurielegs
12-31-2018, 10:41 PM
It's not just you. This has happened to me, and I've seen at least one other person mention the same. I guess it's a change from my usual situation where my dash shows that I have unread messages when I don't? On top of that, last week I had a couple of messages that still showed as bold/unread in my inbox no matter what I did. Maybe they were trying to get that sorted out but broke it in the opposite direction instead :/
Same here and I'm pissed, missed out on a custom video order because I didnt see the message
Ginnyyy
01-01-2019, 02:53 PM
My first day of camming in the last few weeks and this happens. I always have another pc where I check myself on SM. I put myself in break, all far so good. I was literally in break on SM. When I returned to broadcasting, it showed me the video of me in the break and then my live feed LOLOL. I was walking naked in the house to charge one of the IQOS devices. I have a 10seconds lag today so that might be it but still, it shouldn t show things from my break.
NotANewGyal
01-01-2019, 05:41 PM
Lmao, I hate when dudes are like "why do you keep talking about private?" like babes I'm working. I have social media if you want free interaction and I don't mind chatting when I'm online but once men start getting sexual, I step into business mode.
So just like at the strip club, I love when the don't play dumb. Reciprocity please!
Hi everyone, Happy new Year babes, let's rock this 2019!
Back on cam since last evening and i just loved the exclusive i had with this regular using the new SMB, OMG i saw and heard him soo clearly and huge on my screen plus he said he sees me crystal clear himself and my voice is also very clear, WOW i am impressed!
I made SMB full screen as i talked so both pictures were huge, it looked soo cool especially his huge cock :)))
Just wanted to start the year on SW sharing this nice experience i had as a start on SM, i am happy to have happy customers!
Thank you SM for building a good software, i am really impressed!
Let's all have a prosperous year on this site, happy camming ya'll!
bbwbrianna
01-04-2019, 01:50 PM
Anybody get the streamate 25 dollar gift? I have yet to see it and looked at adjusted earnings. WTF
SoloDesire
01-04-2019, 02:17 PM
Anybody get the streamate 25 dollar gift? I have yet to see it and looked at adjusted earnings. WTF
My bonus isn't there yet either. I'm wondering if it will go on next weeks adjustment.
Miss_ShaSha
01-06-2019, 11:01 AM
Is anyone else having an issue with the phone feature? Phone is where I make the most money. The option is not even available. It states I have no number available on my profile. I deleted my number then re-added it, yet still...it's unavailable. I couldn't get two shows due to this and I'm upset. I could have easily made $70-$80 from those two regulars. UGH!!!
Someone22
01-07-2019, 07:28 AM
Is anyone else having an issue with the phone feature? Phone is where I make the most money. The option is not even available. It states I have no number available on my profile. I deleted my number then re-added it, yet still...it's unavailable. I couldn't get two shows due to this and I'm upset. I could have easily made $70-$80 from those two regulars. UGH!!!
I had the same problem yesterday morning. I haven’t been on SM since then so not sure if it’s working now.
Marina Starr
01-07-2019, 09:26 AM
Support said customers have to be in private/exclusive for at least three minutes in able to rate, this is totally untrue. They can rate if they are charged no matter how long.
They can still rate if they get blocked while in private/exclusive.
Support said customers have to be in private/exclusive for at least three minutes in able to rate, this is totally untrue. They can rate if they are charged no matter how long.
They can still rate if they get blocked while in private/exclusive.
This is correct, i just did not know/ was not sure they can rate if blocked in pvt/excl, wow!
Ty for letting us know, guess it happened to you recently to get a bad rating even u blocked the guy(s) :((
Marina Starr
01-07-2019, 10:53 AM
Yes, I blocked some asshole while he was in exclusive for being rude and abusive. He rated me 1 star for a two minute show. I'm getting it removed.
This is correct, i just did not know/ was not sure they can rate if blocked in pvt/excl, wow!
Ty for letting us know, guess it happened to you recently to get a bad rating even u blocked the guy(s) :((
Quinn.Addams
01-08-2019, 04:46 AM
So.... This is my first time experiencing this, but my placement tonight on streamate is terrible. I started out on the 4th page. I usually start and and stay on the fist page/third row and work my way up to the top row. Also, my stream quality was terrible when I first logged on. It was grainy, choppy, was freezing, etc. I Was using the new cam to cam sm broadcast. I had to uninstall it and reinstall the old encoder... and my stream quality still hasn't been that great. Did anyone else work tonight and experience anything like this? Also....even after a few hours and working my way up to the first page, traffic has been slim pickings. Usually there are atleast 10-20 members in my room, and around 80-100 non members..... but tonight there have only been about 20 non members and 1 or 2 members.
DahliaSimone
01-08-2019, 11:21 AM
Anyone else who uses the browser based streaming not able to stream? It just keeps saying 'right click to run adobe flash', but flash is allowed, running, etc.......just a big ole blank page where my SM stream page should be
naomi_doll
01-08-2019, 12:52 PM
Anyone else who uses the browser based streaming not able to stream? It just keeps saying 'right click to run adobe flash', but flash is allowed, running, etc.......just a big ole blank page where my SM stream page should be
The page loads for me but I can't get it past the stream key when I use obs. Seems to not pick up my feed for some reason.
DahliaSimone
01-08-2019, 01:09 PM
I gave in and decided to use the SMconnect....so glad i did, its way faster than the old web encoder, so im def using it from now on. I suppose it was a blessing that flash fucked up today for me
Genoveve
01-08-2019, 03:23 PM
So.... This is my first time experiencing this, but my placement tonight on streamate is terrible. I started out on the 4th page. I usually start and and stay on the fist page/third row and work my way up to the top row. Also, my stream quality was terrible when I first logged on. It was grainy, choppy, was freezing, etc. I Was using the new cam to cam sm broadcast. I had to uninstall it and reinstall the old encoder... and my stream quality still hasn't been that great. Did anyone else work tonight and experience anything like this? Also....even after a few hours and working my way up to the first page, traffic has been slim pickings. Usually there are atleast 10-20 members in my room, and around 80-100 non members..... but tonight there have only been about 20 non members and 1 or 2 members.
For me, 9 out of 10 times when my quality goes to shit it's because my internet speeds have dropped/are dropping(which can be caused by a number of things). I would run a speed test and make sure your upload is at at least 10mbps(I can't stream properly at 1280x720 with less than 10). If my speeds are fluctuating it messes up my quality too; like if I run one test and my upload is at 30, then I run another one and it's at 12, then I run another one and it's at 22...etc).
Quinn.Addams
01-08-2019, 04:11 PM
For me, 9 out of 10 times when my quality goes to shit it's because my internet speeds have dropped/are dropping(which can be caused by a number of things). I would run a speed test and make sure your upload is at at least 10mbps(I can't stream properly at 1280x720 with less than 10). If my speeds are fluctuating it messes up my quality too; like if I run one test and my upload is at 30, then I run another one and it's at 12, then I run another one and it's at 22...etc).
Hmm ... I checked my speed and it was at 101 mbps download and 30 mbps upload , so I figured it wasn’t my internet , but maybe it was fluctuating. Do you know if video quality affects site placement ?
Genoveve
01-08-2019, 04:18 PM
so I figured it wasn’t my internet , but maybe it was fluctuating. Do you know if video quality affects site placement ?
It does. When my fps tanks so does my placement. What do your rankings say?
Quinn.Addams
01-08-2019, 04:59 PM
It does. When my fps tanks so does my placement. What do your rankings say?
Right now my bitrate and FPS are graded excellent but the round trip time says calculation in progress.. yesterday it was excellent though.
GanglyGengarGurl
01-08-2019, 06:23 PM
Just logged off because I was getting no traffic. Before I logged off though, I tried looking for me...and I was no where to be found. I was LIVE but just not listed at all. Dumb glitches.
Nice, a +10% bonus week next week for streaming with the new software, just got the email.
Traffic is slow this week but i get on cam anyway and do what i can, hope next week will be better.
ETA: wow, no traffic here tonite, its dead as f, wtf?
This one week extra bonus replaces a contest i feel, somehow there is a catch for this 'offer', extra 10% from nothing means nothing if there is no (paying) traffic :((