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View Full Version : STREAMATE - Venting, Complaining, Discussing site issues



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JessRyan
01-14-2019, 01:35 PM
haha never mind, it seemed to fix itself when I reloaded

PennyJ
01-14-2019, 02:39 PM
Wow, I've never experienced such flaky in and out low traffic. Normally I have around 20 people in my room at a time and theres like 4-6 at a time. Last night in the first day of the contest, it wasn't like this at all. I feel like today they're doing some shit to the site, thats the only explanation I have, so if you're experiencing low traffic, you aren't alone at all -___-

KatM
01-14-2019, 05:01 PM
I only know as it seemed to take forever for HD to show up on my listing. It wasn't until my second day using it that my HD status was included. I had at that point put in 8 hrs. I'm assuming it takes at least 8 hrs of use before your HD stat will show.

Ty!! So this is ur own experience, is not something SM support or site rep told u, ok, i'll give it a try and see what happens, i am curious if the status for HD Wide will update & i get my placement back.

I soo wish to know what members get to see on their side when we cam with SMConnect, is it true they see now if we have a vibe toy ON? Anyone with a member account can verify on this pls?

Also, as SMConnect works with Party Chat only, do they see how many people are logged into our rooms? I assume they see eachother texts but i wish to know if they see others are in my room or if my room is empty (this i dont like and i use to cam in classic chat for this very reason).
Ty in advance for input guys xx

50876

ETA: i dont like that i am thrown back by one page when using SMC & i sit here without traffic, i dont have the patience to wait for soo many hours for the HD Wide parameter to update, this should take minutes not hrs!

Obviously my picture is WIDE but SM says is not plus i am penalized placement wise so NO, i wont cam with SMC!!
I am not that high up on page one to afford to loose few spots eventually, i loose a whole page here (depending on how many models are online i am further behind).

Ginnyyy
01-14-2019, 05:33 PM
I saw how many members are in my room every time when I was watching myself as a guest during my SMConnect shifts.

KatM
01-14-2019, 05:46 PM
I saw how many members are in my room every time when I was watching myself as a guest during my SMConnect shifts.

Ty, u saw it as an invisible guest or logged in member?

KatM
01-14-2019, 08:26 PM
Wow, I've never experienced such flaky in and out low traffic. Normally I have around 20 people in my room at a time and theres like 4-6 at a time. Last night in the first day of the contest, it wasn't like this at all. I feel like today they're doing some shit to the site, thats the only explanation I have, so if you're experiencing low traffic, you aren't alone at all -___-

Interesting how u called it a CONTEST :))
It really feels like one, right?!

PennyJ
01-14-2019, 11:03 PM
Interesting how u called it a CONTEST :))
It really feels like one, right?!

What do you mean? Its buggy as hell as well, a guy tried to take me to exclusive 5 times before it finally connected. Yuck. I never work contests and always read about ladies complaining about bugs during and now I know it to be true wahh :(


Also, so I found some content of me online on a well known site and I'm wondering how you all handle it. They've made an account with my name and they're posting all my SM pics and one of my goldshows (the show is also posted by somebody on another site), while I see the show as marketing (I put my twitter link on the second site in the comments), I'm not sure how I feel about somebody using my name as their account on the bigbox and I'm wondering if they're making any money from my name.

Does SM put our pics on big box tubes? I've emailed them. Wondering also if the tube site with my gallery will transfer the account details to me so I can make something of it...or ask them to take it down. Is there any wording or something specific if I decide to ask them to take it down?

Thx

caramelcraze
01-15-2019, 03:14 AM
has anyone else been getting periodically disconnected from the new smbroadcaster?seems like every 20-30 minutes it goes out and I have to reconnect. my download/upload is 160/12 so I don't think it's that...

Ginnyyy
01-15-2019, 04:52 AM
Ty, u saw it as an invisible guest or logged in member?

As a guest, because my country can t open member accounts on SM. I appeared in Party Chat.

KatM
01-15-2019, 11:25 AM
What do you mean? Its buggy as hell as well, a guy tried to take me to exclusive 5 times before it finally connected. Yuck. I never work contests and always read about ladies complaining about bugs during and now I know it to be true wahh :(


I meant u called it a Contest but it's not, they just offer the 10% bonus for testing the new software. It feels like a contest cause i have no traffic same like when i cam during a contest.
You say site is buggy so yeah, it feels like a contest when they test new stuff.


As a guest, because my country can t open member accounts on SM. I appeared in Party Chat.

Yes, same here, they block my country from opening member accounts or even entering chat rooms.

Ginnyyy
01-15-2019, 01:06 PM
I tested their new SMB yesterday and I'm liking it. It finally allows me to broadcast with my splitter. I am in Classic mode on my browser but it puts me anyway on Party Chat when using SMB, I kept checking it. Oh well.
It also takes up such a tiny portion of my CPU, kudos to them for that, I wouldn't imagine it s gonna be so good.

EDIT: It finally put me in Classic mode after a few shifts.

LaceyCummings
01-15-2019, 04:13 PM
I tested their new SMB yesterday and I'm liking it. It finally allows me to broadcast with my splitter. I am in Classic mode on my browser but it puts me anyway on Party Chat when using SMB, I kept checking it. Oh well.
It also takes up such a tiny portion of my CPU, kudos to them for that, I wouldn't imagine it s gonna be so good.

Ginnyyy, how are you able to use a splitter with SMB? I use manycam and it won't work for me. Are you using verysoft?
I was able to use my splitter with SMConnect previously but I tried today and it won't work.

Ginnyyy
01-15-2019, 06:36 PM
Yes, Verysoft.

LadyLuv
01-16-2019, 05:26 PM
Hi hello the SM Broadcast.
Oh my goodness its so much better than the Encoder. Its easy to sign on and off. I wont go back to the Encoder after using the New Sm Broadcast.
Sm Connect has to gain more better options as far as the chatroom, and how it connects.

LadyLuv
01-16-2019, 05:28 PM
Hi KatM
I thought I was seeing stuff seems like as soon as I was using the SM Broadcast the traffic sucks so bad. Im not even at my goal yet.

PennyJ
01-16-2019, 08:42 PM
I meant u called it a Contest but it's not, they just offer the 10% bonus for testing the new software. It feels like a contest cause i have no traffic same like when i cam during a contest.
You say site is buggy so yeah, it feels like a contest when they test new stuff.



Yes, same here, they block my country from opening member accounts or even entering chat rooms.


Ohhh! I get ya, my bad. I just auto called it a contest lol. It definitely feels like one for sure! Might as well be one. My patience is probably not even gonna stretch to 10hrs ;D

LadyLuv
01-17-2019, 10:22 AM
Hi KatM well is that how it goes? As far as using certain software. Well I look it went up some but the money isn't there for me at all. Now this damn SM BRoadcast wont connect this morning properly it keeps disconnecting me every 4 to 5 secs..

LadyLuv
01-17-2019, 10:24 AM
Hi PennyJ
Ye I switch the software so I can earn something,because its so dead and slow. Im about to go nuts

Miss_ShaSha
01-17-2019, 01:40 PM
SMConnect has glitches today. I cannot accept exclusive shows. I have to wait until the timer times out and it accepts the show. Also, C2C is not working.

I'm trying to stay positive, but it's so slow I'm starting to feel discouraged. I am staying the fuck on despite only making $29 for 4.5 hours. I'll be on for 3.5 more hours. My goal today is to just learn as much as possible and stay positive while on cam. These glitches and no traffic are a challenge, but I'm determined to stay positive.

Serena-Shields
01-17-2019, 02:55 PM
Is anyone else having trouble with the new SMB? For some reason, mine is really screwing with my webcam settings. I usually have my warmth up a little more because my entire room is black and grey and it makes ME look grey if I don't, but the new encoder is turning everything orange and I can't turn it down at all- it just goes grey/green-> orange and there's no in between. Not having this issue with Photobooth or the old SMB

Thought I'd try it again since my stream has been EMPTY all week and I thought it might be the fact that I'm using the old SMbroadcast, but I'm not gonna get any viewers if I'm fucking orange lmao

Also it auto-selects my built-in webcam, and even when I switch to my external one, for some reason the green light on my laptop stays on. It's driving me bonkers.

Edit: LOL traffic went up by I got disconnected the second I accepted a c2c request

KatM
01-17-2019, 04:37 PM
Not surprised by the one week contest (20-26th) :)

AcidYellow
01-17-2019, 04:46 PM
Yea yea a contest again... Lord in heaven.

KatDaniels
01-18-2019, 09:05 AM
I tried the Beta SMB and had tons problems the first time it came out. (FPS, kicked from stream, placement issues) Seems maybe its a bit better now from what I read. When I did report the issues they said there was a fix for a C922 cam I didn't do it bc everything was so bad I just wanted it back the way it was before! lol when I downloaded the Beta it went over my SMB. So when I was having problems with the Beta I had to delete the Beta and reinstall the SMB v22. Question...how do you go back and forth from the SMB and the SMB beta? Are you installing and deleting and reinstalling?

Another note....Not caring for the SMconnect very much, not having phone is an issue for me. But wanted to give it a try again. Plus I do have the kiroo and can not get it to connect although when I broadcast it shows website and toy connected, but it is not reacting to tips. I emailed support to ask about the toy connection and they replied it does not react to tips yet. I sent back their instructions on SM site what says it will react to tips. ugh

JessRyan
01-18-2019, 09:20 AM
sm connect web encoder is something I'll use from now on. My only issue with it this week is that some could hear me, some could not, some can see me, some can not. Which is the usual kinda thing for streamate. No other issues really. I'm using my 4K cam 1080 resalution and a blue yeti pro. I wish it would show me my mic levels though.

I ordered the Kiiroo Esca and will test it out next week. Guys need to see the tips working. It's encouraging and reassuring to them and me.
I also want options for the chat font. Bold and bigger!
Other than that, it's working great for me.

euro_princess
01-18-2019, 10:08 AM
I tried the Beta SMB and had tons problems the first time it came out. (FPS, kicked from stream, placement issues) Seems maybe its a bit better now from what I read. When I did report the issues they said there was a fix for a C922 cam I didn't do it bc everything was so bad I just wanted it back the way it was before! lol when I downloaded the Beta it went over my SMB. So when I was having problems with the Beta I had to delete the Beta and reinstall the SMB v22. Question...how do you go back and forth from the SMB and the SMB beta? Are you installing and deleting and reinstalling?

Another note....Not caring for the SMconnect very much, not having phone is an issue for me. But wanted to give it a try again. Plus I do have the kiroo and can not get it to connect although when I broadcast it shows website and toy connected, but it is not reacting to tips. I emailed support to ask about the toy connection and they replied it does not react to tips yet. I sent back their instructions on SM site what says it will react to tips. ugh

I renamed the SMB V22 (old one). This way, I keep them separate, otherwise, they get fucked. :))

PixiieGirl
01-18-2019, 10:29 AM
I really can’t get over how little traffic I’ve had on SM this week, idk if the new broadcaster has messed my placement or what

KatDaniels
01-18-2019, 11:13 AM
I renamed the SMB V22 (old one). This way, I keep them separate, otherwise, they get fucked. :))

maybe I missed it but it just installed over the other. You have both on your computer? and can open either separately?

KatDaniels
01-18-2019, 11:16 AM
And once again I try to broadcast and my FPS drop as soon as I open SMB and it connected with SM website. WTF! grrrrrr

AcidYellow
01-18-2019, 11:54 AM
Hello ladies. Well, Im loving the SMB cam to cam. Ive been trying it out since past saturday til now and is working good. Im still making some money despite has been very slow these days. SMconnect seems like a good option even still need to improve some things bu for now is a second option.

PixiieGirl
01-18-2019, 12:07 PM
Hello ladies. Well, Im loving the SMB cam to cam. Ive been trying it out since past saturday til now and is working good. Im still making some money despite has been very slow these days. SMconnect seems like a good option even still need to improve some things bu for now is a second option.

I really liked it to but I’m convinced it was effecting my placement, went back to the old one and even tho my stats in my ranking are less I’m getting more traffic again

SuperPookie
01-18-2019, 12:37 PM
^^^My picture was clearer but I think it put me on like page 20 or something because my traffic was non existent . Though this week is just wretched all around :(

euro_princess
01-18-2019, 02:10 PM
maybe I missed it but it just installed over the other. You have both on your computer? and can open either separately?

Before installing the new one, I renamed the old one. They are 2 separate programs now. But yes, before rename, it installed the new one over the old one.

KatDaniels
01-19-2019, 12:37 AM
Ummm yeah don't now why I didn't do that! lol Maybe I will install it again, and remember to rename the old SMB BEFORE i download the new, to have both. Since it seems they will be switching to it eventually. And if this will also fix my fps issue I would love that!

LittleTransClit
01-19-2019, 06:53 AM
Okay a pretty huge issue I'm experiencing today (also I reported it to SM) :

When I try and stream through the SMConnect Web Encoder, the audio cuts in and out TERRIBLY. I said the whole alphabet and it blanked out the entire time I talked.

It seems to want to mute my microphone when there's audio coming through, and then not mute it when there's small or no audio coming through. It'll mute me while I talk and not mute when I'm not talking. (I have music playing lightly and I hear that just fine, but when I start talking I don't hear my voice or the music, or anything else)

I switched over to the SMBroadcast Encoder app with the flash interface and there were NO microphone issues at all.

I switched back over to the SMConnect Web Encoder, and like clockwork, my audio kept cutting in and out.

I watched this happen myself in a separate window, after a paying client didn't want to take me private since he couldn't hear me when I spoke.

I tried this with my new microphone ( FIFINE USB K668 ), and with the built in microphone in the C920 webcam - exact same issues on SMConnect Web Encoder, and no issues at all on SM Broadcast Encoder app with either microphone.

I'm on Windows 10, intel i7 2.5 GHz, 10gb ram, streaming from chrome. 60+ mbps down, 10+ mbps up.

This cannot be a hardware issue because it happens on SMConnect software ONLY, and works perfectly fine when connected to SMBroadcast through the flash website.

I'm so frustrated.

Also... one customer said he heard me just fine while I couldn't hear myself. I dunno if it works on Macs or something, but it didn't work on chrome and firefox when listening.

JessRyan
01-19-2019, 01:07 PM
Okay a pretty huge issue I'm experiencing today (also I reported it to SM) :

When I try and stream through the SMConnect Web Encoder, the audio cuts in and out TERRIBLY. I said the whole alphabet and it blanked out the entire time I talked.

It seems to want to mute my microphone when there's audio coming through, and then not mute it when there's small or no audio coming through. It'll mute me while I talk and not mute when I'm not talking. (I have music playing lightly and I hear that just fine, but when I start talking I don't hear my voice or the music, or anything else)

I switched over to the SMBroadcast Encoder app with the flash interface and there were NO microphone issues at all.

I switched back over to the SMConnect Web Encoder, and like clockwork, my audio kept cutting in and out.

I watched this happen myself in a separate window, after a paying client didn't want to take me private since he couldn't hear me when I spoke.

I tried this with my new microphone ( FIFINE USB K668 ), and with the built in microphone in the C920 webcam - exact same issues on SMConnect Web Encoder, and no issues at all on SM Broadcast Encoder app with either microphone.

I'm on Windows 10, intel i7 2.5 GHz, 10gb ram, streaming from chrome. 60+ mbps down, 10+ mbps up.

This cannot be a hardware issue because it happens on SMConnect software ONLY, and works perfectly fine when connected to SMBroadcast through the flash website.

I'm so frustrated.

Also... one customer said he heard me just fine while I couldn't hear myself. I dunno if it works on Macs or something, but it didn't work on chrome and firefox when listening.

That was my issue too. I used it all week and it only happened Thur and Friday though. Mon, Tue Wed I had no audio problems. It took a few times for me to figure it out it WASN'T me, it was Steamate. I use a Blue Yeti Pro and I thought it was my USB, so I tried my cam mic...then it still happened, and after reading what you said...yep, it's not you...it's Streamate

PearliePuff
01-19-2019, 03:18 PM
I had an issue with audio on smconnect too. Lots of guys were saying that my audio sounded static, cutting in and out. I tried obs with smconnect with same audio issue. I didn't have the issue once I switched back to obs and the old flash page.

euro_princess
01-19-2019, 06:00 PM
For some reason, I can't see the leaderboard for the new contest (started 1h ago)? There is no page made for it. Last one showing is the New Year's Eve. What's happening?

anonamiss
01-19-2019, 07:33 PM
For some reason, I can't see the leaderboard for the new contest (started 1h ago)? There is no page made for it. Last one showing is the New Year's Eve. What's happening?

I can see it. I clicked on the Contest Results link on the SMmodels home page.

euro_princess
01-19-2019, 10:43 PM
I can see it. I clicked on the Contest Results link on the SMmodels home page.

It showed finally, but only 1h and a little bit after. I think they initially forgot about it.

kamiliam
01-20-2019, 03:10 AM
It showed finally, but only 1h and a little bit after. I think they initially forgot about it.

doesn't look like I can see it from my customer account; at least using firefox. weird

edit it is under menu but not on main screen

euro_princess
01-20-2019, 03:34 AM
doesn't look like I can see it from my customer account; at least using firefox. weird

edit it is under menu but not on main screen

Until 1:10 GMT, there was no leaderboard for the model side. I didn't look for the customer interface, but I talked with other girls and they couldn't see the contest right after it started either. Even if I was checking the link in the email or the "Contest" from my account, all I could see was the NYE edition.
I have no clue if there was a glitch or they legitimately forgot about it.

JessRyan
01-20-2019, 05:00 PM
anyone using the Kiiroo Esca tip vibe with sm connect web encoder? I tried testing it today. On my dashboard while streaming it said everything was connected. same on my phone app. I saw a notice indicating I had an active online tip vibe on my cammodel page BUT NOT ON MY STREAMATE.com page. So those guys weren't seeing it. I tipped myself a few gold and nothing..sent feedback to support

KatM
01-22-2019, 12:18 PM
Wow this is going to be a tough week for me, been on cam for 3 hrs on sunday and 3 hrs today and made peanuts, literally :(
My room was empty, just in and outs but no shows, i only got some Gold, ouch!

AcidYellow
01-22-2019, 12:43 PM
Wow this is going to be a tough week for me, been on cam for 3 hrs on sunday and 3 hrs today and made peanuts, literally :(
My room was empty, just in and outs but no shows, i only got some Gold, ouch!

Same here Kat. I just began streaming yesterday and wow. Always during these contests is like Im being placed in the last pages of the site where neither ghosts can see me. Lord. Normally this week of the month is slow for me plus a contest, is even worse. Thats why I work like crazy the first two weeks of the month just in case.

AcidYellow
01-22-2019, 12:49 PM
Btw girls, which broadcaster is the one that is giving u more results... I would love to have an opinion. Im confused because sometimes I get good traffic using the c2c beta SM broadcaster but after some desconections, zero traffic and have to go back to OBS and is even worse I use google chrome and people cant see me lately has been a nightmare is like I dont know which software use. :(

Holly_xoxo
01-22-2019, 02:39 PM
Is it my bad luck or something going on with the SMConnect? For that last hour just pop ins or people sitting there staring (ok, that's not unusual) but when I say something or type something nobody responds....even men that have gone pvt with me in the past. I checked myself in another browser and can see and hear myself but I get this weird feeling that some tech thing is fucking up.

sweetandnaughty
01-23-2019, 12:33 PM
Ok! I need some clarification please! I have been trying to use the fmle as an external encoder. Have so e it for years and great results...now I click to add the stream info and it never goes live!! Wtf.??? I've used the new smconnect and it's wishy washy and I get shit placement with smb bradcaster..arrgghhh!! Do any of you ladies know if fmle is still used on SM or not? I've asked am support with no clear answers..big surprise

TrifilinCamHo
01-23-2019, 01:34 PM
Hey y'all! A couple questions about SM connect -

1. Is there any way to disable the alerts for when someone enters your room? I seriously cannot fucking handle the constant whooshing sound and it makes me crazy, plus I feel like it's equally unpleasant and distracting for the customer. I tried to disable it using the preferences and it didn't work.
2. Is there any way to set it to display the paying customer number level thingie/notes as in the flash-based interface?

I've tried using it a bit and my stream looked amazing and everything seemed to run smoothly but those two things are pretty integral when it comes to whether or not I'm gonna actually use it until I absolutely have to I guess.

KatM
01-23-2019, 10:25 PM
Hey y'all! A couple questions about SM connect -

1. Is there any way to disable the alerts for when someone enters your room? I seriously cannot fucking handle the constant whooshing sound and it makes me crazy, plus I feel like it's equally unpleasant and distracting for the customer. I tried to disable it using the preferences and it didn't work.
2. Is there any way to set it to display the paying customer number level thingie/notes as in the flash-based interface?

I've tried using it a bit and my stream looked amazing and everything seemed to run smoothly but those two things are pretty integral when it comes to whether or not I'm gonna actually use it until I absolutely have to I guess.

Hi, unfortunately there is no way to disable the alerts and no, it does not show member level when they enter our rooms but only when u select their name to see notes.
I could live with these minuses even the Party chat only mode if it was not dropping my placement :(

StellaPurr
01-24-2019, 12:55 AM
Really pisses me off seeing girls sucking their boyfriend's dicks right in the free chat, ruining things for the rest of us.