View Full Version : STREAMATE - Venting, Complaining, Discussing site issues
PixiieGirl
01-30-2019, 11:25 AM
Had a guy go exclusive earlier, I clicked accept then, nothing?
Thankfully he came back and tried again but wtf why won’t SM just work right?
hotmodel
01-30-2019, 08:56 PM
This site is starting to become a fuckin dead site...w/free chat its a joke LOL
Miss_ShaSha
01-31-2019, 03:07 PM
This week has been just horrible traffic-wise & today I keep getting disconnected plus numerous members are dropping from the room due to connection issues. I've made $57 in 5.5 hours. This is just dismal. I'm about to log off and go to happy hour & try for 10 hours tomorrow. This is just whack lolol ugh!!!!
NotANewGyal
01-31-2019, 06:14 PM
I was I a good private and the membe got kicked out! Whyyyyyyy
Erika_Xstacy
01-31-2019, 06:27 PM
my camera keeps glitching.
its not my speeds
cam2cam smb (= is anyone having issue w members cams showing up the old way?
My webcam is adjusting light and I do not see the tab to click it off since the logitech update (right light logitech)
I hate that update
I am using logitech c922
Scorpio Girl
01-31-2019, 11:30 PM
my camera keeps glitching.
its not my speeds
cam2cam smb (= is anyone having issue w members cams showing up the old way?
My webcam is adjusting light and I do not see the tab to click it off since the logitech update (right light logitech)
I hate that update
I am using logitech c922
If the dude's computer isn't good enough, the c2c shows up the old way.
Erika_Xstacy
02-01-2019, 12:52 AM
If the dude's computer isn't good enough, the c2c shows up the old way.
ty! this is what i was hoping
Erika_Xstacy
02-01-2019, 01:04 AM
49 hours online for the month.
lool i need to stop being on bullshit, fuck around and end up broke on page 500
January is typically slow for most recovering from the holidays.
I have to beat the brakes off these wallets and pull 20 hours in 3 days w/out having a shitty attitude.
i hate i missed so many hours.
Is anyone else having a terribly slow week on SM?
I was thinking last week was bad with the contest and consistent rewards for contest winners but omg this week!!
Cant make a dime plus i changed my schedule due to messing up my usual one and my sleep.
XSelinex
02-01-2019, 06:59 AM
Is anyone else having a terribly slow week on SM?
I was thinking last week was bad with the contest and consistent rewards for contest winners but omg this week!!
Cant make a dime plus i changed my schedule due to messing up my usual one and my sleep.
Same here, it was the worst week ever,lack of traffic, much less potential members than usually, members who log in won't talk and spend and just log off,or tell me that so much happy to see me and log off too, and my placement sink.
PixiieGirl
02-01-2019, 07:49 AM
Is anyone else having a terribly slow week on SM?
I was thinking last week was bad with the contest and consistent rewards for contest winners but omg this week!!
Cant make a dime plus i changed my schedule due to messing up my usual one and my sleep.
the last two weeks have been terrible for me tbh
^^^ ^^^ So i am not alone in this, i mean is bad that some of us go thru this but i am at least relieved somehow it's not me cause i start to doubt myself when things are this bad.
Good luck babes, we soo need it this week! xx
Miss_ShaSha
02-01-2019, 11:51 AM
I took the contest week off; this week has been horrific traffic-wise. Yesterday I logged 6 hours and only made $51. I gave up. Today I have 10 hours planned. In 2.5 hours I've made $11. I just want to scream. I'm going to take breaks after 2 hours to meditate and when negative thoughts pop into my head, I'm going to repeat "I attract big spenders".
Damn it...I will be victorious in at least one way today: make income goal OR make 10 hours goal. Hahahaaaaa I'mma use the fuckin force!!!
ASandra
02-01-2019, 04:39 PM
Is anyone else having a terribly slow week on SM?
I was thinking last week was bad with the contest and consistent rewards for contest winners but omg this week!!
Cant make a dime plus i changed my schedule due to messing up my usual one and my sleep.
what a terrible week! making me stressed out, depressed and all that.
fingers crossed for us to get better!
LittleTransClit
02-01-2019, 05:04 PM
In the middle of a session today, I was told that my camera suddenly froze. He stayed in paid chat for a few minutes to try to see if it would fix itself but it didn't. He said that my screen was blank even after coming back to guest chat. I went to check myself on the website and I saw myself just fine. I don't know what's happening to this site :/
LittleTransClit
02-02-2019, 04:57 AM
50928
Sigh....
^^^ Yes, i too had guys today leaving cause of 'user connection issue' plus my camere froze too in the middle of the show, i was thinking is the cable connector being loose cause i moved camera and desk around but i guess not, i think is SM :(
Glamourmilf
02-02-2019, 10:26 AM
Is anyone else having a terribly slow week on SM?
I was thinking last week was bad with the contest and consistent rewards for contest winners but omg this week!!
Cant make a dime plus i changed my schedule due to messing up my usual one and my sleep.
Yes, I am.
I just posted over in camming sucks thread, which I never usually need to.
The entire week was bad on SM. I've never had that happen in the 8 years I've been on.
It's a good thing I don't believe in conspiracy theories. Because if I did, I'd say SM is redirecting paying traffic, because they paid out huge amounts for their last contests/bonuses.
But, I don't believe they would EVER do that.:rotfl::shhh:
PixiieGirl
02-02-2019, 10:45 AM
Once again traffic is shit for me, ins and outs every 15 minutes or so, wtf
NotANewGyal
02-02-2019, 11:27 AM
I am trying to stream from online from the Neon Live Streaming app, and everyone keeps saying I am sideways.
Has anyone else had this problem? I tried to stream vertical and then it just goes upside down.
LittleTransClit
02-02-2019, 12:43 PM
I am trying to stream from online from the Neon Live Streaming app, and everyone keeps saying I am sideways.
Has anyone else had this problem? I tried to stream vertical and then it just goes upside down.
Have you tried turning rotation lock on (or off if it's already on) on your device?
Miss_ShaSha
02-02-2019, 01:22 PM
I am still having member connection issues and I'm so done with this week. Didn't even make low goal. I'm in awe really. This week has tested my patience and optimism. I'm usually all about the LOA and man, I just couldn't manifest a thing. I didn't meet low goal daily at all & even made only $15 in 7 hours yesterday. It can only get better I'm certain. This will not last forever. I'm going to meet a gorgeous guy tonight for drinks and just enjoy myself before this next week starts.
NotANewGyal
02-02-2019, 03:08 PM
Have you tried turning rotation lock on (or off if it's already on) on your device?
I will give that a try!
LittleTransClit
02-03-2019, 05:58 AM
50928
Sigh....
50934
PearliePuff
02-03-2019, 11:41 PM
hour and a half in and I've already seen at least 5 connection issue today. Le sigh.
Miss_ShaSha
02-04-2019, 11:50 AM
hour and a half in and I've already seen at least 5 connection issue today. Le sigh.
Ditto. I'm still seeing members drop due to connection issues. Even with SMConnect folks are being dropped. It's a bit frustrating, but hasn't hurt my average too much. Hang in there.
Holly_xoxo
02-04-2019, 12:35 PM
WTF is up with SMConnect?! Three men at different times were in my free chat not saying a word for quite awhile (no surprise) but they all went pvt and still didn't say anything (again...no surprise) but when I typed to the last one "can you hear me?" my words wouldn't show when I hit send.
I just now had someone go pvt and again I couldn't see him talking and couldn't see anything from his side so I said "if your messages aren't going through, let me know by going back in to free now. So he did.
I exited Connect and came back. He went pvt and I could see what he was typing. I feel so bad for the other 3 guys. They must have still enjoyed what I did because 2 left 5 star ratings but I've never had that glitch before.
Miss_ShaSha
02-04-2019, 01:13 PM
WTF is up with SMConnect?! Three men at different times were in my free chat not saying a word for quite awhile (no surprise) but they all went pvt and still didn't say anything (again...no surprise) but when I typed to the last one "can you hear me?" my words wouldn't show when I hit send.
I just now had someone go pvt and again I couldn't see him talking and couldn't see anything from his side so I said "if your messages aren't going through, let me know by going back in to free now. So he did.
I exited Connect and came back. He went pvt and I could see what he was typing. I feel so bad for the other 3 guys. They must have still enjoyed what I did because 2 left 5 star ratings but I've never had that glitch before.
I literally had to select either all free chat conversations & paid chat conversations in order to see messages. Like if there were 8 members in the room I had to select to see all incoming chats. Same with paid. I lost 6 possible commissions due to not seeing messages automatically. It's a horrible glitch!
PearliePuff
02-05-2019, 01:59 AM
WTF is up with SMConnect?! Three men at different times were in my free chat not saying a word for quite awhile (no surprise) but they all went pvt and still didn't say anything (again...no surprise) but when I typed to the last one "can you hear me?" my words wouldn't show when I hit send.
I just now had someone go pvt and again I couldn't see him talking and couldn't see anything from his side so I said "if your messages aren't going through, let me know by going back in to free now. So he did.
I exited Connect and came back. He went pvt and I could see what he was typing. I feel so bad for the other 3 guys. They must have still enjoyed what I did because 2 left 5 star ratings but I've never had that glitch before.
I just had this happened. Couldn't see the guy text at all and I thought he was just one of those quiet ones who just want to watch me do my thing so I just went with it.
Turns out he's been typing but it was showing in guest chat instead of paid chat we were in. The show probably would have lasted longer if I had seen his text. Damn glitch!
sweetandnaughty
02-05-2019, 06:21 AM
Great! Another slow ass morning on SM. Just what I needed. Ugh
Just guys popping in and out and hi baby's...spare me!
Ladybuggie
02-05-2019, 07:44 AM
WTF is up with SMConnect?! Three men at different times were in my free chat not saying a word for quite awhile (no surprise) but they all went pvt and still didn't say anything (again...no surprise) but when I typed to the last one "can you hear me?" my words wouldn't show when I hit send.
I just now had someone go pvt and again I couldn't see him talking and couldn't see anything from his side so I said "if your messages aren't going through, let me know by going back in to free now. So he did.
I exited Connect and came back. He went pvt and I could see what he was typing. I feel so bad for the other 3 guys. They must have still enjoyed what I did because 2 left 5 star ratings but I've never had that glitch before.
Yup.
Had this happen to me several times. I thought I was doing something wrong but nope, people messaging me and nothing showing in private. So much potential money lost! That, added to the fact that sometimes people can't hear me at all, and some of them can't go into private = fun all around. Sigh.
AcidYellow
02-05-2019, 09:17 AM
Ive heard some people having issues with the SMConnect, the best then, is use the classic flash page. Im making money as usual and not having video problems or other things. I was trying the new interface for 1 hour and didnt like it enough to spend more time on it. Just the anoying user conection issues that are in force this week.
seicento
02-05-2019, 10:36 AM
Since sunday I encounter this glitch where I can hear members entering my room but do not see them there! It was even worse today. I watch my stream in another browser and I could see some guys typing, guys that never showed in my chat room, nor their typing. It works normally for some though. I am using smb c2c and the classic page. This is so annoying, I sent support an email. Beside, It was slow AF today.
Holly_xoxo
02-05-2019, 10:46 AM
So after the shit issues with SMConnect yesterday I go on the flash encoder today and 15 minutes in to my shift I notice nobody has come in my free chat for quite awhile so I check myself on another browser and it says I'm in a private show. I'm starting to think SM just doesn't want me making money ffs
Dahlia Fallon
02-05-2019, 12:19 PM
With SMconnect and the tip toys, they used to go off on full for 10 seconds for any tip. Seems like now it is 4 or 5 seconds on medium. Can anyone else confirm if this is the new normal or if they have introduced tip levels now? cheers my dears
AcidYellow
02-05-2019, 12:21 PM
Since sunday I encounter this glitch where I can hear members entering my room but do not see them there! It was even worse today. I watch my stream in another browser and I could see some guys typing, guys that never showed in my chat room, nor their typing. It works normally for some though. I am using smb c2c and the classic page. This is so annoying, I sent support an email. Beside, It was slow AF today.
Hello there. I wanna mention that the Sound of the members entering to our rooms and we cant see them is because they enter to the Free chat below our room :D I was curious about the sound so I just clicked and there they areĦ They write and write like crazy but we cant see their messages in our normal chat where we have members that can spend. I have allowed members without credit card, I think is that :) is just my case... Maybe yours is different Idk.
seicento
02-05-2019, 12:40 PM
Hello there. I wanna mention that the Sound of the members entering to our rooms and we cant see them is because they enter to the Free chat below our room :D I was curious about the sound so I just clicked and there they areĦ They write and write like crazy but we cant see their messages in our normal chat where we have members that can spend. I have allowed members without credit card, I think is that :) is just my case... Maybe yours is different Idk.
Hey! Thanks for the heads up but it's not that. I have free chat (no credit card) set to No. Until sunday, every time I heard that sound someone was showing in my chat room. Also, I always have a tab open with my stream and I never noticed someone's typing to not show in my streaming page at the same time. :( Something is going on for sure.
Miss_ShaSha
02-05-2019, 01:01 PM
I have been using SMConnect for the last hour and I have not experienced any user connection issues nor message issues I experienced Saturday and Sunday. All seems to be fixed and things are running smoothly.
LizzyMe
02-05-2019, 04:12 PM
I find it odd that every time someone comes into the free chat box, a tiny red recording light comes on at the bottom of my screen. After I drop down my screen to see who is in my free chat box, it goes away. I also blocked free chat and they still are able to enter and type to me in free chat. Glitch maybe?!
laurielegs
02-05-2019, 11:03 PM
Well I thought the problems with the SMBroadcast were fixed but apparently not. My audio was messed up tonight and it immediately was fixed when I switched back to FMLE. My traffic picked up and was back to normal after I switched also.
Viewers were complaining about the audio so I opened my room and listened from my phone and it was so weird. It compressed the audio into some sort of mickey mouse voice and it played all at once then would go silent.
I'm disappointed because I really liked the interface but I can't take the hit to my money.
seicento
02-06-2019, 12:47 AM
So this is the reply I got from support regarding the problem where some members and their typing are not showing in my chat room:
"Thanks for reporting this problem.
This is a known issue that we are working to resolve.
We are unable to provide an expected resolution date, but hope to have it fixed soon.
Thank you for contacting support. Please let us know if we can assist with anything else!"
At least they know and working on it.
ASandra
02-06-2019, 03:03 AM
With SMconnect and the tip toys, they used to go off on full for 10 seconds for any tip. Seems like now it is 4 or 5 seconds on medium. Can anyone else confirm if this is the new normal or if they have introduced tip levels now? cheers my dears
It is the same for me too, a few seconds on medium
Dahlia Fallon
02-06-2019, 04:32 AM
It is the same for me too, a few seconds on medium
I thought it had changed. I tried 3 different toys to check they were all charged and thought it was maybe the app disconnecting...
I messaged support and got a generic 'sorry there aren't any levels you can set' answer. Which didn't help to answer my question about them having been changed by tech their end. I don't mind in the long run because it was just a dollar to set them off for 10 seconds on full and that was way too cheap. I just wish there was a news update or something so that I can accurately tell people what they get for their $$ :D
Glamourmilf
02-06-2019, 07:36 AM
Ive heard some people having issues with the SMConnect, the best then, is use the classic flash page. Im making money as usual and not having video problems or other things. I was trying the new interface for 1 hour and didnt like it enough to spend more time on it. Just the anoying user conection issues that are in force this week.
Same here.
I hope they iron things out before they roll out another feature.
Or a Valentine's Day Contest, which I will bet anything they'll do.
MistressX
02-06-2019, 03:14 PM
I need to catch up on this thread. I have been away from this forum for a while. I came back on because I am having issues with being paid from my studio..
I have known and worked for these guys for almost 10 years now. I have never had a problem. I can count on one hand the amount of times my payments have been late, and they always gave me a heads up. They've always been good to me. I am even friends with the manager and the owner on facebook. But last week, my pay didnt come. I thought ok well, maybe I made a mistake in the timing. This tuesday came and wentt, I didnt get the payment I was due last week and didnt get the payment I was due this week either. I have tried emailing, texting, and contacting them on facebook... I dont make much money for them so I dont want to be a pain.. But the owner read my fb message, and left it on read. I think he is out at some ski resort right now, which is fine I dont want to be a pain... But I would imagine he would have sent a message to the manager, who is the one who does the payments anyway... But no word from either of them. No hey sorry it fell through the cracks, or yeah dont worry we're on it. Nothing. I dont know what to do. Should I contact liz? Anyone have her email? I am just at a loss. They owe me almost $800 and I have to show up friday morning to put a security deposit down for a new place which I dont have now because of this. And I have to make another 5k in the next few weeks to move, but whats the point in camming on streamate if I am not gonna get paid? So stressed!
Miss_ShaSha
02-06-2019, 04:48 PM
I need to catch up on this thread. I have been away from this forum for a while. I came back on because I am having issues with being paid from my studio..
I have known and worked for these guys for almost 10 years now. I have never had a problem. I can count on one hand the amount of times my payments have been late, and they always gave me a heads up. They've always been good to me. I am even friends with the manager and the owner on facebook. But last week, my pay didnt come. I thought ok well, maybe I made a mistake in the timing. This tuesday came and wentt, I didnt get the payment I was due last week and didnt get the payment I was due this week either. I have tried emailing, texting, and contacting them on facebook... I dont make much money for them so I dont want to be a pain.. But the owner read my fb message, and left it on read. I think he is out at some ski resort right now, which is fine I dont want to be a pain... But I would imagine he would have sent a message to the manager, who is the one who does the payments anyway... But no word from either of them. No hey sorry it fell through the cracks, or yeah dont worry we're on it. Nothing. I dont know what to do. Should I contact liz? Anyone have her email? I am just at a loss. They owe me almost $800 and I have to show up friday morning to put a security deposit down for a new place which I dont have now because of this. And I have to make another 5k in the next few weeks to move, but whats the point in camming on streamate if I am not gonna get paid? So stressed!
This has been a nightmare senario for about 3 weeks now. I keep dreaming my check isn't going to arrive when it should and I have to reissue the check and I'm fucked for about a week. Girl, this situation sucks. I'd contact SM right away. I'd be a pain. I mean, you need to get paid. You have a place to move into. Keep at them. Just keep buggin until it's handled. While I say be a pain, really...you're just looking out for you and not a pain at all. Often times they need the reminder. Keep at them.
MistressX
02-06-2019, 06:08 PM
This has been a nightmare senario for about 3 weeks now. I keep dreaming my check isn't going to arrive when it should and I have to reissue the check and I'm fucked for about a week. Girl, this situation sucks. I'd contact SM right away. I'd be a pain. I mean, you need to get paid. You have a place to move into. Keep at them. Just keep buggin until it's handled. While I say be a pain, really...you're just looking out for you and not a pain at all. Often times they need the reminder. Keep at them.
So I am not the only one? What is going on here? I dont get checks, I get direct deposit. It's just so weird, they have never done this to me. Who do I even contact at streamate though? Is there a direct email instead of using the contact form?
NotANewGyal
02-06-2019, 06:54 PM
I need to catch up on this thread. I have been away from this forum for a while. I came back on because I am having issues with being paid from my studio..
I have known and worked for these guys for almost 10 years now. I have never had a problem. I can count on one hand the amount of times my payments have been late, and they always gave me a heads up. They've always been good to me. I am even friends with the manager and the owner on facebook. But last week, my pay didnt come. I thought ok well, maybe I made a mistake in the timing. This tuesday came and wentt, I didnt get the payment I was due last week and didnt get the payment I was due this week either. I have tried emailing, texting, and contacting them on facebook... I dont make much money for them so I dont want to be a pain.. But the owner read my fb message, and left it on read. I think he is out at some ski resort right now, which is fine I dont want to be a pain... But I would imagine he would have sent a message to the manager, who is the one who does the payments anyway... But no word from either of them. No hey sorry it fell through the cracks, or yeah dont worry we're on it. Nothing. I dont know what to do. Should I contact liz? Anyone have her email? I am just at a loss. They owe me almost $800 and I have to show up friday morning to put a security deposit down for a new place which I dont have now because of this. And I have to make another 5k in the next few weeks to move, but whats the point in camming on streamate if I am not gonna get paid? So stressed!
I use Boleyn Models for daily pay and they are wonderful. Look into it.
MistressX
02-06-2019, 07:17 PM
I use Boleyn Models for daily pay and they are wonderful. Look into it.
I actually sent her a DM earlier. I have to get paid first before I think about switching. I have sent streamate a message on their twitter. I had forgotten last time I had an issue I messaged them and they were helpful. I also sent the manager a message, no response yet but he hasnt even read it. But its gone 6pm now there so theres no way I'm getting paid today. I just dont get it. I have given these guys like 10 years of loyalty and I dont even get a "hey sorry it fell through the cracks we're sorting it in the next day or so". Just nothing. I cant even believe I am being treated this way. I refrained from switching to boleyn out of loyalty to them because they'd been so good to me over the years. But this? Nah. The only other concern I have is I thought when you switch you have to start all over. At this point, it would be worth it.
LittleTransClit
02-07-2019, 04:25 AM
So I go to start work today, and... apparently my phone number was removed?
50957
So I go to re-enter it (maybe got deleted by a glitch or something) but it's still there!
50958
Is anyone else experiencing this? Should I even bother contacting support?
*edit*
Looks like no one online seems to have their phone activated, so looks sitewide.