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PixiieGirl
04-03-2019, 06:57 AM
I am connected now with sm cam 2 cam and is working for me.

Yeah just after I posted it connected lol

Miss_ShaSha
04-03-2019, 07:47 AM
I’ve just tried to connect to start my shift on SMConnect and SMB and neither will connect is anyone else having issues?

I had issues with audio and lag at the start of my shift (same time as you) and checked ranking scores which had tanked. I had to restart my router. Everything have resolved themselves.

Erika_Xstacy
04-03-2019, 12:44 PM
They said the same thing about SMB when it just appeared, never worked that way though.

in October they announced smart placement
the same time SM stated top choice is the 1st smb.. priority placement
Neither one made sense

The new interface, the bubbly one has all the cool features and more money to be made
auto tip
tip toy

I am confused.

I wouldve assumed the bubbly interface would be the top priority considering the features, more money?

Erika_Xstacy
04-03-2019, 12:45 PM
I had issues with audio and lag at the start of my shift (same time as you) and checked ranking scores which had tanked. I had to restart my router. Everything have resolved themselves.

Issues last night

After streaming I log off and have the same issues

i couldnt log off bc Id be stuck 30 minutes trying to log back on

I had to use the pause button for breaks ;/

Miss_ShaSha
04-03-2019, 01:46 PM
^^Right. Frustrating :(

Serena-Shields
04-03-2019, 03:02 PM
I cannot get SMB to connect, wtf.

Charlotteslut
04-03-2019, 03:15 PM
I had problems with guys not seeing the option for private with the SMconnect

SuperPookie
04-03-2019, 03:46 PM
Nothing but ins & outs & " user connection issues" and there's another frigging contest. Last contest week I did 30 plus hours and made 172

AcidYellow
04-03-2019, 05:31 PM
I cannot get SMB to connect, wtf.

Me neither. I just tried and nothing Jummm :/

Sunnylexie
04-03-2019, 11:02 PM
The new interface, the bubbly one has all the cool features and more money to be made
auto tip
tip toy

I am confused.

I wouldve assumed the bubbly interface would be the top priority considering the features, more money?

The bubbly one won't work for niche models like myself, as far as it stays party chat only. Party chat attracts people looking for gold shows, and those guys are really hard to convert if you don't do any. Then, in party chat mode, they can see other users, and most will just leave once they see there's no one or only a few viewers in the room.
Besides, it doesn't even work the way it should. There are no message notifications and once you start messaging someone in invisible mode, you can only read what they answer to you invisibly, but can't read them (or even know if they wrote anything a all) if they reply to the common chat, unless you open it. Having to jump in and out of invisible mode just to check if anyone's messaged you there is really annoying.

TrifilinCamHo
04-04-2019, 12:15 PM
Am I the only model who like, reallllly does not care for the SMConnect interface?? Granted I probably haven't given it a fair shot but there are sooooo many things about it that need to be improved for it to be preferred IMO, first and foremost being having the number designation for members that have previously spent $$ so you can prioritize who to pay attention to or whatever and secondly, for the love of god, LET US DISABLE THE WHOOSING IN/OUT ALERTS PLEASE OMG I CAN'T HANDLE IT. I'm all for innovation and I appreciate that they're trying to do something new, but until they change those 2 things I'm going to be using the cam2cam SMbroadcaster to get around the new placement regulations.

PhatGirlDynomite!!!
04-04-2019, 05:40 PM
Will they really be able to tell what encoder you're using, if your stats show as 720p, 30 fps and a bitrate over 1000? They never could before.

KarinaGiselle
04-04-2019, 06:16 PM
So I sent an email to Liz about the new changes, and actually got a reply, but it's not what I was hoping for.

Here's what I sent


Hello!

I recently got a message from you guys stating that you'll prioritize models who use one of the 3 new methods of streaming (SMBroadcast, SMConnect or Neon Live). I have questions about SMConnect:

I do like it, but whenever I use it, there's no way to enable cam2cam when using SMconnect from chrome. Keep in mind that I use OBS instead of the web encoder as it takes less resources in my computer. So my questions are

* How do I gain access to cam2cam with the SMConnect web GUI when using an external encoder like OBS?
* Can we keep using OBS Studio as an alternative to SMBroadcast, please? SMBroadcast is WAY too buggy and limited compared to OBS Studio, nevermind that many models, including myself, are highly concerned about privacy issues with SM Broadcast, nevermind that it's highly unoptimized and eats plenty of resources for no good reason (I suspect it's recording without our permission, which is why many models, including myself are reluctant to use it).
* When are we getting the phone service in SM Connect? This is very urgent to have as I have lost many shows to the lack of this feature.
* When will SMConnect be accesible from Firefox? It's a better browser than Chrome in general and I prefer it to Chrome. This is very important.
* When will you address the issue of clients INTENTIONALLY getting into the private shows and leaving BEFORE the limit? They and that's very upsetting as we're not getting paid for that time. Plenty of trolls also abuse of this bug.

For now, that would be all. I hope to hear from you guys.

Thank you!

And here's her answer


Hi there



We will work on getting answers to all of your concerns but some thoughts…



1. SMConnect, SMB+ (with current flash page), and Neon are going to be the preferred method of streaming after the 15th. Those with high quality streams but NOT on one of those 3 will be sorted AFTER those who are on SMconnect, SMB+ (with flash page) and Neon

2. We will be adding the call feature to SMconnect soon. In the mean time I’d suggest using SMB+ with the flash page

3. These three methods are on what is known as Webrtc, which gives models and members alike a much better experienced. We’ve been testing this for months and months now. Models using these methods with users, are doing better than ever

4. As for the abusers, we’ve addressed this in a lot of ways, limiting how many times they can exit before the cam just doesn’t load for them (you may still see them but they won’t see you), which usually gets them to move on. Also we’re always looking at ways to improve things.

For what it's worth, I'd like to point out a couple things

* I found out you CAN use the SMConnect WebGUI on a different browser that's not Chrome, like Firefox, by opening the link on Chrome, and THEN copying and pasting the link into your desired browser. It's this one if anyone's interested in trying that https://performerclient.streamatemodels.com/client?enableWebrtc=true

* I still have no reply in regards as to why we can't have access to cam2cam using SMConnect when WebRTC (A technology that uses HTML5) supports it. And I find it even more ironic that the only way we can use cam2cam on SMConnect is by using the web encoder instead of an external one, which means it's an imposed limitation by the site, for no good reason. It's also worth mentioning that the web encoder is not launching the stream at all on firefox. I'll try Chrome, but I REALLY dislike the idea of using that resource hog of a browser.

* Why the hell do we have to use a separate plugin on our computers to have cam2cam? I understand that the flash GUI sucks, but the idea should be that we'll all eventually move to SMConnect (Which is faster because it uses HTML5-WebRTC) simply because EVERY SOFTWARE COMPANY IS DROPPING SUPPORT FOR ADOBE FLASH IN A FEW MONTHS!! Even Adobe said they'll stop supporting it. So why force us to use either the web encoder on SMConnect OR the Flash GUI with SMBroadcast? Isn't it too obvious what they're trying to do?

* Why do they keep trying to shove SM Broadcast down our throats? And what guarantee do they have that they won't be recording, not just our stream, but also our screen activity? When I used to work at a call center, they were able to record all of our screen activity to ensure we weren't commiting fraud (It was a bank). When I used SMBroadcast, I noticed it used LOTS of resources through the Windows Task Manager, not just CPU cycles but also RAM and HDD usage. I'd like to dive further into what exactly it is doing but I suspect that thing is either constantly recording our stream or worse, recording what we're also doing in our computers while we stream, which is clearly a violation of our privacy. Again, I can neither confirm nor deny this, I need to dig deeper, but this is scary simply because WE'RE USING OUR OWN COMPUTERS FOR THIS JOB! They're not Streamate's property.

So yeah, anyone have thoughts on this?

Charlotteslut
04-04-2019, 07:24 PM
I can see the members number (3, 2, etc) based on how much he's spent in SMConnect. overall I do like it but they need to fix the chat issues mentioned. I also think that it should be a different colour or something when it goes into private mode so there's an obvious difference when it switches.

euro_princess
04-05-2019, 01:23 AM
^^SMB has an actual option to record your stream and save it (in case you want to further monetize it). That's why the app needs access.

As for the rest, they shouldn't force us using any of those options while in beta version. All of those are still full of bugs, which I get it (new version, needs testing, yadda yadda), but I'm not happy losing money.

Have no tried Smconnect, but SMB C2C logged me off today (due to broadcast fail) and didn't let me log in back for at least 15 minutes. I switched to OBS and all smooth. Not to mention my RTT was all over the fucking place with that shit and because of it, I kept dropping on the page.
Yesterday I had the same issues. That equals a lot of wasted time, trying to make it work and most important, less money.

Blovely
04-05-2019, 02:20 AM
Am I the only model who like, reallllly does not care for the SMConnect interface?? Granted I probably haven't given it a fair shot but there are sooooo many things about it that need to be improved for it to be preferred IMO, first and foremost being having the number designation for members that have previously spent $$ so you can prioritize who to pay attention to or whatever and secondly, for the love of god, LET US DISABLE THE WHOOSING IN/OUT ALERTS PLEASE OMG I CAN'T HANDLE IT. I'm all for innovation and I appreciate that they're trying to do something new, but until they change those 2 things I'm going to be using the cam2cam SMbroadcaster to get around the new placement regulations.

It sounds like they need a UI/UX Developer and Data Analyst. ^This is literally what they do.... figure out what features are best for a site/business and how to make the user experience and the site/business as a whole the best it can be.


Will they really be able to tell what encoder you're using, if your stats show as 720p, 30 fps and a bitrate over 1000? They never could before.

I'm sure they will be able to because it's definitely possible. Google/other web browsers, anti-virus software, etc are able to detect our IP address/location, ISP, our operate system and what version it is, etc. So I don't think it will be that hard for SM to figure out how to detect what software we're using. The real question is if it will ever really happen. They haven't even been able to fix the glitches that's been plaguing the site for years and now they want to force us to endure more glitches with their glitchy mess of a software. I feel like its about to be a shit show in 10 days. There's no way they can fix all of the glitches and features you guys have mentioned in 10 days.

I'm not having it, I'm sticking to OBS all long as possible. I am not about to get migraines every time I log on from dealing with their glitchy software. If I wanted to deal with tech issues and do tech support I would've done/would do IT. At least I'd be getting paid to troubleshoot and fix shit. I'm not even going to worry about placement for now when they still have so many kinks to work out with the site and software.

Marina Starr
04-05-2019, 07:52 AM
I hate SMConnect so much. That shit looks so busy and all over the place. I felt so out of my element.
http://i68.tinypic.com/6nxqtt.jpg

Glamourmilf
04-05-2019, 09:04 AM
Am I the only model who like, reallllly does not care for the SMConnect interface?? Granted I probably haven't given it a fair shot but there are sooooo many things about it that need to be improved for it to be preferred IMO, first and foremost being having the number designation for members that have previously spent $$ so you can prioritize who to pay attention to or whatever and secondly, for the love of god, LET US DISABLE THE WHOOSING IN/OUT ALERTS PLEASE OMG I CAN'T HANDLE IT. I'm all for innovation and I appreciate that they're trying to do something new, but until they change those 2 things I'm going to be using the cam2cam SMbroadcaster to get around the new placement regulations.

OMG! Those in/out whooshing/ dinging noises.
I can't handle it either.
And when I'm in a gold show, it gets even worse. I hear both the chat room alerts, AND the paid customer's alerts when they keep getting disconnected and rejoin the show.
Make it stop!!!
51169


I'm getting psychotic because of it.
Here's an actual photo of me at the end of my shift.
51170

Miss_ShaSha
04-06-2019, 08:34 AM
I'm having shows dropped on SMConnect web encoder as soon as they request C2C. I was able to do one show with classic Flash, but Flash gives me poor placement. I sent support the issue. I logged off, restarted my laptop, but I have yet to try another C2C show back on SMConnect.

Is anyone else using SMConnect web encoder and having the same issue?

TIA!

DahliaSimone
04-06-2019, 10:25 AM
OMG! Those in/out whooshing/ dinging noises.
I can't handle it either.
And when I'm in a gold show, it gets even worse. I hear both the chat room alerts, AND the paid customer's alerts when they keep getting disconnected and rejoin the show.
Make it stop!!!
51169


I'm getting psychotic because of it.
Here's an actual photo of me at the end of my shift.
51170

Im jealous, you look SO thin.

anonamiss
04-06-2019, 11:49 AM
I'm having shows dropped on SMConnect web encoder as soon as they request C2C. I was able to do one show with classic Flash, but Flash gives me poor placement. I sent support the issue. I logged off, restarted my laptop, but I have yet to try another C2C show back on SMConnect.

Is anyone else using SMConnect web encoder and having the same issue?

TIA!

I use flash with SMC2C beta and was having a similar issue last night, where someone would try to go C2C and then they would immediately get booted out. The person on the other end told me their screen just went black when trying to turn the camera on. We both tried different browsers and restarting our computers and it still fucked up.

It was a deal breaker for two people wanting exclusive block sessions last night so I just bailed because it was so damn frustrating.

kamiliam
04-06-2019, 12:05 PM
Yeah almost all my shows involved them saying the cam wasn’t working or they would be booted out only to try time and time again. The only c2c that worked was the old style even though I use the beta. I understand that they are tinkering around but it seemed like we all were impressed by the new c2c when it came out what on earth have they done to make it crappier?

Miss_ShaSha
04-06-2019, 12:40 PM
^^Thanks ladies. I just did an exclusive show and the C2C feature actually worked, but I had to restart my laptop, clear browsing history, and restart my router. But I lost two shows because it was dropping fellas. I agree: frustrating.

Wait, spoke too soon. I just tried to do an exclusive block with cam and the customer got booted. UGH! Man, I'm trying to remain calm. He spends a lot of money with me. Big sigh!!!

Quinn.Addams
04-06-2019, 01:15 PM
I just checked my payment history and I didn't get my bonus money from the March 24th-29th contest . Considering I made shit money that week I was really counting on that $50 being added to my check.

AcidYellow
04-06-2019, 02:34 PM
Hello there :) I was trying SMconnect for two hours straight but, nope nope , I don't know why in the hell don't get traffic! If is supposed to bring more or improve placement. Definitly, I don't know anymore. I tried the SMB C2C, noooo people. Really, wtf. But instead when I try OBS everything go smooth, traffic come back and sales. No complains about OBS I just love it and I'm scared that I have to stop using it. What I dont like of the SMconnect, is have to scroll down to be able to see the list of nicknames and click on the name of the customer when goes to exclusive. Last nite I was lost during a excl show and waiting for this guy to write about what he wanted to see and nothing, sooo for my surprise I don't know why I clicked on his Nick and yes! I could finally see his messages and was getting mad cuz I didn't start doing what he told me. Lol. Have to figured by myself.

Miss_ShaSha
04-06-2019, 03:21 PM
^^Yes, I run into the same issue at times. I make it a point to click all in chat to make sure I see everything. I hope that gets resolved soon.

About traffic: so sorry. You tried. I'm glad you do well otherwise :)

Ginnyyy
04-06-2019, 06:58 PM
Issues last night

After streaming I log off and have the same issues

i couldnt log off bc Id be stuck 30 minutes trying to log back on

I had to use the pause button for breaks ;/

Beware, whilst supposedly in break, I still could see myself when watching my room as a guest. That was not long ago when I posted it here. Now I hit the break button, but also cover my webcam with a mini towel and mute the mic.

Ginnyyy
04-06-2019, 07:08 PM
So I sent an email to Liz about the new changes, and actually got a reply, but it's not what I was hoping for.
4. As for the abusers, we’ve addressed this in a lot of ways, limiting how many times they can exit before the cam just doesn’t load for them (you may still see them but they won’t see you), which usually gets them to move on. Also we’re always looking at ways to improve things.



Limit? No joke, where would it be? Cause I ve never seen it so far. But we should rest assured that when guys hit that limit, they won t be able to see us any longer...based on the idea that if our feed doesn t load for them in the first 15 tries, it will never load, so rest assured. But the feed does load for most of them =^_^=

Glamourmilf
04-07-2019, 05:41 AM
Im jealous, you look SO thin.
Aw. And I'm jealous of your big dick.
51181

DahliaSimone
04-07-2019, 06:42 AM
Aw. And I'm jealous of your big dick.
51181

Pssssh, you can have it. Been trying to get rid of it my entire life. Tradesies? To stay on topic tho....fuck this contest. Im not even getting any ins and outs....albeit, its early af.

Holly_xoxo
04-07-2019, 07:03 AM
Has anyone been reimbursed yet for the money they had on the SMPay card? It's going on four weeks now and i don't have mine. Haven't even gotten any update to what's going on. My patience is getting thin but I'm trying not to get too stressed because I know that won't help me get what's owed quicker.

DahliaSimone
04-07-2019, 08:59 AM
Should have fuckin figured, contest week=unworkable site. Guys keep telling me my cam is messing up left and right, I cant (and havent for the last 3 hours i have been on) get a show like this. Funny how it has been working like a dream the last week and then today.....nope. I fucking hate these contests so much I could cry.

waogtrain
04-07-2019, 10:33 AM
Not a lot of traffic but almost all of the traffic I am getting are convinced that I live in their area and will meet them. Where are you getting these people from Streamate? Like, I want to see the advertising.

SuperPookie
04-07-2019, 11:36 AM
My screen keeps freezing,there's so much lag and my audio keeps cutting in and out. I can't make money when the frigging site won't work >:(

caramelcraze
04-07-2019, 12:31 PM
As much as I dislike smconnect (especially the lack of phone), it does seem to go down way less than the broadcaster. sometimes i do get freezes when someone enters an exclusive which is annoying.

Scorpio Girl
04-07-2019, 06:51 PM
I just checked my payment history and I didn't get my bonus money from the March 24th-29th contest . Considering I made shit money that week I was really counting on that $50 being added to my check.

I didn't get mine either. I've emailed support with no response yet.

KatyBoleyn
04-07-2019, 08:31 PM
I didn't get mine either. I've emailed support with no response yet.

If you're with us we're going to be filing a list on Tuesday for everyone they missed. It seems to be missing from about half of our models that qualified. Let us know via a support ticket (but we'll also be going through hours by hand to make sure nobody was missed).

BadBitch
04-07-2019, 08:44 PM
I just checked my payment history and I didn't get my bonus money from the March 24th-29th contest . Considering I made shit money that week I was really counting on that $50 being added to my check.

Others didn't get the bonus money, either.

caramelcraze
04-08-2019, 03:31 AM
Just an FYI, apparently if someone is tipping in a different currency it doesn't automatically adjust the prices on the new tip menu on smconnect for the viewer. Had a guy tip 10 in his currency, which showed up 6.60something gold on my end, asked what he was tipping for, and I told him to use the tip menu because it wasn't enough. lo and behold, he does as I ask and it's the same fucking tip (but this time the gold menu message was there stating he had tipped for that specific flash from the menu). gave him the flash (as he did pay for it between the two tips) but just be aware of this ladies. It should auto convert to their currency so we aren't getting ripped off.

PixiieGirl
04-08-2019, 03:43 AM
Just an FYI, apparently if someone is tipping in a different currency it doesn't automatically adjust the prices on the new tip menu on smconnect for the viewer. Had a guy tip 10 in his currency, which showed up 6.60something gold on my end, asked what he was tipping for, and I told him to use the tip menu because it wasn't enough. lo and behold, he does as I ask and it's the same fucking tip (but this time the gold menu message was there stating he had tipped for that specific flash from the menu). gave him the flash (as he did pay for it between the two tips) but just be aware of this ladies. It should auto convert to their currency so we aren't getting ripped off.

Ive been noticing this to, I seem to get a lot of non-american clients and Ive noticed them tipping random amounts and just had no idea what they where tipping for

PixiieGirl
04-08-2019, 07:49 AM
Audio issues because of course - after a good day yesterday couldn’t have it working right today lol

Marina Starr
04-08-2019, 08:27 AM
So many ins and outs today... I'm not sure what's going on.

Whatman
04-08-2019, 10:33 AM
Is it just my imagination, or has there been a severe downturn over the last month or two? At least for the US side, there seems to have been a mass exodus of regular girls (there are literally more fake, pre-recorded cams than authentic streams now), new models are quitting faster than ever, and there seem to be a ton of technical issues on both ends. Maybe it has something to do with Streamate preparing a completely revamped site.

naomi_doll
04-08-2019, 11:05 AM
Is it just my imagination, or has there been a severe downturn over the last month or two? At least for the US side, there seems to have been a mass exodus of regular girls (there are literally more fake, pre-recorded cams than authentic streams now), new models are quitting faster than ever, and there seem to be a ton of technical issues on both ends. Maybe it has something to do with Streamate preparing a completely revamped site.

Sorry if I'm being rude, but are you a model? All of your questions seem to be from the perspective of a customer instead of a model.

~Carmen~
04-08-2019, 02:35 PM
So many ins and outs today... I'm not sure what's going on.

Same! It's exhausting.

KarinaGiselle
04-08-2019, 03:50 PM
Sorry if I'm being rude, but are you a model? All of your questions seem to be from the perspective of a customer instead of a model.

It looks liked they banned the OP but their point still stands. And it's quite concerning :/

naomi_doll
04-08-2019, 03:59 PM
It looks liked they banned the OP but their point still stands. And it's quite concerning :/

Thats because I presented clear evidence (posts in another forum) that they are a customer. He seems pretty bitter from his other posts, so I wouldn't take him too seriously.

Miss_ShaSha
04-08-2019, 04:26 PM
Same! It's exhausting.

I kept getting ins & outs from customers leaving & reentering which I thought was strange. Then it happened with a regular who finally responded with "your stream isn't loading."

I logged off then back on & checked my room. It was fine. Then another customer said the same thing. He could hear me but the screen was black. Oddly enough another customer was in the room who said "your stream is fine & I can hear you well."

I think those using the Chrome browser could see me, but those using another browser had issues.

h0ttie
04-08-2019, 07:36 PM
i've had issues with my stream "going out" the past 2 weeks. it's usually in the middle of a private a guy says something like what happened? or are you there? and i have to tell them to refresh. i thought it was just random ppl having tech issues/bad internet till it happened with 2 of my long time regulars who never had problems before.

i wish sm was more transparent about tech issues or changes/updates they are making. i also want to report things but i feel like it won't go anywhere important and i'll just get a canned response.

PixiieGirl
04-09-2019, 06:52 AM
I’m having major audio lag and it’s doing my head in - I can’t make money like this ;/