View Full Version : STREAMATE - Venting, Complaining, Discussing site issues
Tatti_D
01-21-2016, 04:46 PM
Doesn't anyone know anybody who works on SM or something? Lol. Someone must know something about what's going on or what they plan to do... They for sure won't tell us. This is crazy.
sweetequila
01-21-2016, 08:36 PM
Well i thought it was just me, I'm off until next week because I have a small trip to the beach and to spend time with family, I hope when I comeback the site will be better, last night I had more than 50 in & outs from ppl that I haven't seen before then long periods of nothing, zero, NADA, not even the beggars or the freeloaders showed their face.
SamanthaSugar
01-21-2016, 09:02 PM
Having the worst technical problems!!! My guys say that my feed is super choppy and slow, it's fine from my end though. The weird thing is that on my video feed it's showing my FPS is bouncing from 8.0-15.0 but on my Ranking page it shows that my FPS is Excellent. Wtf!! Not excellent, no one can stand being in my room!! I'm getting 0 shows and only have 1-2 people in my room at a time. Is this happening to anyone else tonight??
EllieGold
01-21-2016, 09:31 PM
SM...seriously. I am in free chat and a couple models already look like this.
I am sure some might know which model this is. Top SM model. Is anyone having a hard time getting traffic tonight?
http://i.imgur.com/jsTvZk6.jpg
xCamLovex
01-21-2016, 10:43 PM
Yes I'm logging off and sparing myself the bullshit and the immature non paying baffoons in guest chat.
DeepThoughts
01-22-2016, 04:27 AM
Hey so SM has had my payment on hold and I've been trying to email customer support and they do not help one bit. I read somewhere that Liz is helpful for payment issues?? Is this still true and if it is does anyone know the email to contact her?
Or do I just have to stick with the general customer support? Ugh..
[email protected] She should sort you out.
Chellyinparadise
01-22-2016, 09:38 AM
SM...seriously. I am in free chat and a couple models already look like this.
I am sure some might know which model this is. Top SM model. Is anyone having a hard time getting traffic tonight?
http://i.imgur.com/jsTvZk6.jpg
That sucks, i hope they can get that fixed. No traffic can come in if the video wont load. damn.
Chellyinparadise
01-22-2016, 09:43 AM
My high gold tipper has not worked since last week. I think some guys know that it doesn't work and might be hesitant to high pledge. I emailed support about this last week and received a copy paste response that didn't relate to my email.
The high tipper board wasnt working for me either for awhile, it has been a glitch im assuming that has been happening for about a week or so on and off for me.
Girly_Girl
01-22-2016, 10:02 AM
That sucks, i hope they can get that fixed. No traffic can come in if the video wont load. damn.
I've been having trouble with the encoder freezing and saying not responding. When I try to check my feed, this is what I see too:( Anyone else having problems with the encoder freezing?
Chellyinparadise
01-22-2016, 10:09 AM
I've been having trouble with the encoder freezing and saying not responding. When I try to check my feed, this is what I see too:( Anyone else having problems with the encoder freezing?
I havent been on this week, took some time off but hopefully one of the other girls can answer it for you have you tried disabling your virus software while you stream, im not sure if that will help any but i think i read somewhere that some virus softwares can cause problems while streaming in some of them. But if you do test it with a test while streaming and it helps then just do it while working and then enable it after, worth a shot to try it. If im mistaken i apologize and hope someone else can help you try to fix this or answer it for you. Also are you using chrome?
Girly_Girl
01-22-2016, 10:24 AM
I havent been on this week, took some time off but hopefully one of the other girls can answer it for you have you tried disabling your virus software while you stream, im not sure if that will help any but i think i read somewhere that some virus softwares can cause problems while streaming in some of them. But if you do test it with a test while streaming and it helps then just do it while working and then enable it after, worth a shot to try it. If im mistaken i apologize and hope someone else can help you try to fix this or answer it for you. Also are you using chrome?
Yes I'm using chrome. Is chrome ok to use or should I be using another browser?
Chellyinparadise
01-22-2016, 10:25 AM
Yes I'm using chrome. Is chrome ok to use or should I be using another browser?
Chrome is good for me, thats what i was going to suggest if you were using something else thats why i asked.
Girly_Girl
01-22-2016, 10:42 AM
Ok good cause chrome works best for me too. I tried disabling my virus protection but encoder is still freezing:(
DeepThoughts
01-22-2016, 11:29 AM
I am finding that today I am lagging but I dont know if its on my side of SM. I did a speed test and it seems normal and I have restarted a few times but even the guys are telling me they are having trouble to get into my room right now. When I check other girls rooms they are also very laggy but that might just be because my internet is messed up!
Is anyone else checking other girls rooms? Do any of you see them being laggy? I need to know if Its a me problem or a SM problem. :(
Chellyinparadise
01-22-2016, 11:40 AM
Ok good cause chrome works best for me too. I tried disabling my virus protection but encoder is still freezing:(
Hmm thats odd, maybe it is something going on with sm at the moment, hope some other ladies can be of some help.
I am finding that today I am lagging but I dont know if its on my side of SM. I did a speed test and it seems normal and I have restarted a few times but even the guys are telling me they are having trouble to get into my room right now. When I check other girls rooms they are also very laggy but that might just be because my internet is messed up!
Is anyone else checking other girls rooms? Do any of you see them being laggy? I need to know if Its a me problem or a SM problem. :(
Believe it or not i was checking ur room this morning & u were lagging D.T, i went to check european rooms cause i wanna figure out how they function, i was wondering if u use the SM broadcaster cause ur video was freezing the same way mine does when i use the broadcaster so for me no BS anymore but the FMLE.
So what were u using? Other 2 european rooms looked fine but is impossible to know what encoder they were using.
Then i logged off for the night, did not check more.
DeepThoughts
01-22-2016, 12:05 PM
Actually I havent tried the SM broadcaster yet. I was thinking that maybe I need to set it up to stop the lag! I am on the 720 now but I have been for a while and I havent had any problems before but at the beginning of this week my internet company was having some issue. Sadly I only have 3Mb to my house because I have to use satellite internet but normally its enough. I also have 4G internet now so I might have to switch it tomorrow to cam because my week was really bad on account of the problems earlier on. Thank you for letting me know this Kat!
The ladies here are so astute! So many of you know exactly who I am and I always thought I was incognito on this site! Most of the time I have no idea who most of you are!
Oh i see, for some reason the SM Broadcaster is doing this freezing on me for a second once at few seconds, it's not a smooth stream and noticeable, not sure what the issue is, maybe the long distance between me and SM servers (maybe SM BS is more 'sensitive' than the FMLE regarding the round trip?!), i just dont see other reason for this particular issue cause my equipment is good including connection so there must be something... anyway glad the FMLE is working great here.
About the other thing, some people are good figuring things out, it only takes a sharp mind, good logic & memory, attention for details and here i am :)
Dont worry, ur info is safe with me, i dont discuss such matters with other members here. Good luck there, Hugs!
SM_CamGirl
01-22-2016, 02:15 PM
Too many issues today, tv shows canceled, system error during gold shows, ppl cant take my pvt because when they click on pvt the page kick them out! WTF ??? im done for today ... until monday SM.. see u!
i hope u having a better day than me guys
xCamLovex
01-22-2016, 03:40 PM
Yes loves im out for the week as well. I love my sanity too much to lose it over SM
Shrunkenviolet
01-22-2016, 04:20 PM
Can someone tell me what the tag notasizequeenat means?
MistressX
01-22-2016, 05:03 PM
This has never happened to me? WTH? Everyone saying my cam is lagging. I am so pissed
44037
Glamourmilf
01-22-2016, 05:10 PM
This has never happened to me? WTH? Everyone saying my cam is lagging. I am so pissed
44037
Jesus wtf??? From reading this thread it looks like SM is possessed!
MistressX
01-22-2016, 05:12 PM
I am assuming this is my internet or equipment. I dont know why it would drop frames like that.
KatyBoleyn
01-22-2016, 05:19 PM
Jesus wtf??? From reading this thread it looks like SM is possessed!
That's a "somewhere between your computer and SM" problem.
There was a massive cyber attack this week that effected a lot of major ISPs, they're still scrambling to restore service to full levels. This means streaming traffic is going to get hit hard from re-routing. We saw a 20% hit in overall income starting around Wednesday, the day before our internet got completely knocked out for the day.
MistressX
01-22-2016, 05:26 PM
People have nothing better to do than do cyber attacks? WTF. At least that explains some things... Not the best time for this to happen to me though. Ugh...
ETA: OMFG fuck this shit so hard. Get your shit together SM!
Tatti_D
01-22-2016, 07:09 PM
That's a "somewhere between your computer and SM" problem.
There was a massive cyber attack this week that effected a lot of major ISPs, they're still scrambling to restore service to full levels. This means streaming traffic is going to get hit hard from re-routing. We saw a 20% hit in overall income starting around Wednesday, the day before our internet got completely knocked out for the day.
Wow, sounds bad... Well I don't know much about all this cyber stuff so I'll just go ahead and ask. Is this cyber attack the reason for all of what's been going on lately? I mean, not only the traffic, regulars, etc. But also the tech issues. Do you know more or less when will the system be working properly again?
Thanks for the info btw. This cyber attack sucks but at least now we have an explanation.
xoprincessremy
01-22-2016, 07:51 PM
I had a lot of guys tonight saying they couldn't hear me. Even my regs couldn't hear me so I know they weren't bs'ing me.
Come on SM.
xoprincessremy
01-22-2016, 07:52 PM
That's a "somewhere between your computer and SM" problem.
There was a massive cyber attack this week that effected a lot of major ISPs, they're still scrambling to restore service to full levels. This means streaming traffic is going to get hit hard from re-routing. We saw a 20% hit in overall income starting around Wednesday, the day before our internet got completely knocked out for the day.
What cyber attack is this? source please? I couldn't find anything online about this...
JoyKitten
01-22-2016, 10:35 PM
This info on cyber attack reminds me that since Jan 5th-25th Mercury has been in retrograde, which has to do with poor communication. While it sounds hokey, there have been all sorts of news reports, especially this week, about telephone, internet & power outages. Coincidence? *shrugs*
Oh, and P.S., tomorrow the 24th is a full moon while retrograde is going on too. Ba-zinga! Ha ha ha!
While I don't tippy-toe through life worried about what the stars say, after reading today's posts here, for fun I thought I'd look it up.
http://www.astrologyzone.com/forecasts/mercury.html
Areas of Life Mercury Rules
Mercury rules all types of communication, including listening, speaking, learning, reading, editing, researching, negotiating, selling, and buying. Mercury also rules all formal contracts and agreements, as well as important documents such as book manuscripts or term papers, agreements, deeds, contracts, leases, wills, and so forth.
Included under this planet's domain are all types of code, including computer codes, as well as transportation, shipping, and travel. When this planet retrogrades, these areas tend to get scrambled or spin out of control.
Why does this happen? When a planet retrogrades, astrologically it is in a resting or sleeping state. Therefore, while Mercury naps, the activities that it governs don't have the benefit of a well-functioning, wide-awake planet to supervise them. Expect a certain degree of pandemonium to ensue!
JoyKitten
01-22-2016, 10:38 PM
Can someone tell me what the tag notasizequeenat means?
Not A Size Queen, to me means she isn't all about huge cocks.
Does that sound like you? If not, I'm clueless.
JoyKitten
01-22-2016, 10:41 PM
Yes I'm using chrome. Is chrome ok to use or should I be using another browser?
If it hasn't been fixed yet, you might try reinstalling Chrome. Maybe there's been an update that your system missed, or something about it is corrupted? Just a thought.
webcamcutie
01-22-2016, 10:44 PM
That's a "somewhere between your computer and SM" problem.
There was a massive cyber attack this week that effected a lot of major ISPs, they're still scrambling to restore service to full levels. This means streaming traffic is going to get hit hard from re-routing. We saw a 20% hit in overall income starting around Wednesday, the day before our internet got completely knocked out for the day.
This explains a lot, thanks Katy for the info!
Shrunkenviolet
01-22-2016, 10:56 PM
Not A Size Queen, to me means she isn't all about huge cocks.
Does that sound like you? If not, I'm clueless.
No one has ever asked but I prefer not to injure myself for 4.99/min so I'll leave it up I guess lol
DeepThoughts
01-23-2016, 12:07 AM
Just got offered my first decent gold show in fijefioajf million years from the producers! They are always undercutting me! So I accepted and the show did not start, it did however cancel my current gold show count down and put me into some kind of Zombie gold show limbo where I couldnt start another show because it was showing like I had the one from the producers running.
Does that make sense?? I'm typing mad! eeeerrrrrr!
KatyBoleyn
01-23-2016, 08:29 AM
What cyber attack is this? source please? I couldn't find anything online about this...
A few places you can check:
For Comcast specifically, this includes weather outtages also:
http://downdetector.com/status/comcast-xfinity/map/
Weather was good in our area, as well as Seattle and San Fran when everything went down previously.
This one is more generic - from the looks of things is down to about 1/4 what it was 3 days ago.
https://www.outageanalyzer.com/
The MOST FUN THING EVER. Real time attack mapping. On heavy attack days it will almost crash your computer its going so fast. It looks bad, but most of these are beaten off (phrasing!) by a decent firewall.
http://map.norsecorp.com/
You'll notice that Seattle is a favorite punching bag for the rest of the world.
CocoLoca
01-23-2016, 08:41 AM
Last nite the sound when they either tip or take you private or when private is over (you know what i mean lol) stopped working. I logged off completele back in, it worked and after 5 mins or less it went away again... grrrrrr
seicento
01-23-2016, 08:50 AM
Last nite the sound when they either tip or take you private or when private is over (you know what i mean lol) stopped working. I logged off completele back in, it worked and after 5 mins or less it went away again... grrrrrr
I couln't hear the tips sound either,I thought it was something wrong with my computer.Good to know it wasn't me.
MistressX
01-23-2016, 11:02 AM
I just wonder why they do it? Like what's the point? I actually apparently also had internet issues. My time Warner was running at .6mbps upload! Time warner is THE WORST at customer service ever! Luckily we finally got someone to come out today and they should be here within the hour. They better fix it I have so much $ I need to make! Omg!
Sunnylexie
01-24-2016, 01:19 PM
Has anyone running SM Broadcast on Win 10 had it crash on calibration? Not sure if it's the actual issue, but it used to work until today's Java update. Reinstalling it didn't help, sooo back to the OBS - shame because I didn't even have a chance to try it properly(.
Sam38g
01-24-2016, 03:07 PM
Why is there ALWAYS an issue. Why can't' we log on & just cam, why is it so complicated? WTF
Constantly jumping through their hoops, when do they get this stuff fixed. And if you jut want to cam without broadcast or encoder the placement my pklacement suffers.
Marina Starr
01-24-2016, 03:25 PM
That would be Utopia, lol!
When you don't use either, that's too much on SM's server so your placement suffers.
Why is there ALWAYS an issue. Why can't' we log on & just cam, why is it so complicated? WTF
Constantly jumping through their hoops, when do they get this stuff fixed. And if you jut want to cam without broadcast or encoder the placement my pklacement suffers.
PhatGirlDynomite!!!
01-24-2016, 03:26 PM
Why is there ALWAYS an issue. Why can't' we log on & just cam, why is it so complicated? WTF
Constantly jumping through their hoops, when do they get this stuff fixed. And if you jut want to cam without broadcast or encoder the placement my pklacement suffers.
Sam have you tried turning off your twinkle lights in the background? Maybe the SM broadcaster doesn't respond too well with those on? Ive had that issue in the past with the adobe encoder.
Sam38g
01-24-2016, 03:40 PM
using smbroadcaster. whether they are on or off, my video feed is pixelated.
Just video taped me rebooting & jumping through all their hoops for the 3rd time. Puts one in such a lovely mood to cam, I am irate. I can cam without encoder or broadcaster & great hurt my placement.
Being punished for this over & over again. Camming is NOT that difficult. How much money do they lose cause girls just might say fuck it & cam on a different network. Not really given a choice am I.
Maybe sometime next week my report to support will be emailed back to me.... how lovely.
EllieGold
01-24-2016, 04:07 PM
Here's my list of formal complaints that I've submitted but yet to hear back:
1. Private/Excl Sound isn't working. Nada. Zilch.
2. Top GOLD Show Contributors not working. Again. Nada. Zilch.. there's nothing being displayed there.
3. At least once a week Streamate Broadcaster doesn't want to calibrate. My setting will go down and I'll reset them so I can be 720p but it will take about 1,000 times before it calibrates. I have a brand new computer, Windows 10 and a brand new camera and professional lighting. The only workaround I've got is to be completely still with NO noise whatsoever and it seems to work 85% of the time.
Sam38g
01-24-2016, 09:46 PM
spent 2 hours on phone with comcast, there is nothing wrong on my end.
?Tried for 4th time, encoder 10 second delay
smbroadcast pixelated
only conclusion I can think is they don't want me on there network
Sam38g
01-24-2016, 09:51 PM
why can't we have live help? Why are we not good enough?
Why does sm support take forever to help us?
Why do I have to fight with their system?
Irate all over again.
If u contact live support chat on the site for custies & ask questions they tell u to email support and hang up.
Hxchayley
01-25-2016, 12:16 AM
Current Mood:
http://i1066.photobucket.com/albums/u417/naynay1029/hairpulling_zpsa557a262.gif (http://media.photobucket.com/user/naynay1029/media/hairpulling_zpsa557a262.gif.html)
xoprincessremy
01-25-2016, 10:36 AM
did anyone get their checks late this week?
I usually get my checks on Mondays. if I'm lucky, I would get the check on Saturday.
I figure because of the blizzard checks are coming in late... anyone else?
Glamourmilf
01-25-2016, 10:48 AM
did anyone get their checks late this week?
I usually get my checks on Mondays. if I'm lucky, I would get the check on Saturday.
I figure because of the blizzard checks are coming in late... anyone else?
I never got my check last week. Looking back in my pay records, it was late the VERY same week last year. Hmmmmm.
I had to request a reissue.
The blizzard couldn't affect it. Both SM and I live where there WERE no blizzards.
I hope this weeks check comes.:crossfing