View Full Version : STREAMATE - Venting, Complaining, Discussing site issues
laurielegs
05-10-2019, 10:10 PM
^^Yes, I have an Acer Chromebook 11 & a fast ISP. My set up is VERY basic. I have studio lighting which helps. I'm at the mercy of SMConnect Web Encoder so I'm adjusting to meet its capacity. My stream is so much better than Classic Flash.
I'm a Spinning Instructor. I only got into full time camming as I was overtraining & dropped my full schedule of classes. I'm still uncertain full time camming will be permanent which is why my set up is so basic, however I'm making a decent living despite it.
Thanks so much for the info! I may actually pick one of those up, which is so ironic because I spent over 1200 on what I have now, spend 120 a month for the fastest upload here, and now I may have to downgrade equipment just to be able to stream! My setup works on 4 other cam sites fine so I think it's just SM changing their setup that's causing my issues.
I have a barely midrange HP laptop and very bad internet - SMConnect works amazing for me, SMB C2C works ok but gives me less good stats
What are the specific issues do you have?
I'm having my browser shut down when someone goes private. It just turns white and stops responding. (and only the streamate tab. I have to force close on it ad the other tabs sty open fine). That also happens randomly but especially when a private happens which is beyond frustrating.
Miss_ShaSha
05-11-2019, 09:38 AM
Thanks so much for the info! I may actually pick one of those up, which is so ironic because I spent over 1200 on what I have now, spend 120 a month for the fastest upload here, and now I may have to downgrade equipment just to be able to stream! My setup works on 4 other cam sites fine so I think it's just SM changing their setup that's causing my issues.
I'm having my browser shut down when someone goes private. It just turns white and stops responding. (and only the streamate tab. I have to force close on it ad the other tabs sty open fine). That also happens randomly but especially when a private happens which is beyond frustrating.
You're welcome. I can see why you're frustrated especially if you do well on SM. Yeah, the Chromebook is cost effective & gets the job done. I bought it when my Dell fell apart & I was in a pinch well before I even thought of getting back into camming.
laurielegs
05-11-2019, 01:32 PM
You're welcome. I can see why you're frustrated especially if you do well on SM. Yeah, the Chromebook is cost effective & gets the job done. I bought it when my Dell fell apart & I was in a pinch well before I even thought of getting back into camming.
This is starting to make sense to me. SMConnect works within Chrome, and Chromebook uses Chrome as an operating system.
Since Streamate is building their flash replacement (flash is going away in Chrome in 2020) within Chrome, I guess that's why it's working well since the whole Chromebook is using it's resources in a chrome operating system.
I'm going to save up until I can get one from BestBuy and that way I can test it and return it if it doesn't fix my issues.
Miss_ShaSha
05-11-2019, 01:55 PM
^^Right. While I do experience an audio issue or two here or there (usually it's because men aren't using the Chrome browser) and maybe losing the stream on occasion, I have little trouble with my Chromebook and SMConnect as it's a good pair with SM.
Good idea to get it at Best Buy and try it out!
Serena113
05-11-2019, 07:01 PM
Glitch fest tonight and the demanding guys are out in full force. Of course most of the glitches would happen when a polite customer wants an exclusive show *sigh* It wasn’t all bad, and there were a some good ones I hope come back for more, but I also had to get out the ban hammer—which is kind of unusual for me.
laurielegs
05-12-2019, 01:06 AM
OK I am cautiously optimistic that I've got SMConnect working for me!
I have several addons and plugins for Chrome that I need for other work I do, didn't want to disable them but I had a feeling they might be slowing chrome down enough that it might interfere with SMConnect. I researched how to open chrome without them and found an article on how to make a new clean profile.
https://www.ghacks.net/2016/03/26/use-multiple-chrome-profiles/
So I just made myself a new google email so it would be completely clean and not pull in any addons or plugins when I signed into the new chrome profile, and now I can use SMConnect with no issues so far!
The cool thing is that I can have my personal email /profile signed in on another instance of Chrome. I made two shortcuts for my desktop while signed into each profile so I just click the one I want to open and it lets you have two separate profiles open at once.
Miss_ShaSha
05-12-2019, 01:17 PM
Today, SMH, is just weird. I've had triple the amount of potentials in my room than my busiest day with just a few shows. The ins & outs are also at a high...but I've had to ban 3 men which is something I rarely do.
I'm usually kind yet assertive and do a good amount of ignoring, but today...these fellas deserve more than the boot: they are getting banned.
EEEK! Today just isn't a good day. I'll accept this so I can chill the fuck out LOL.
MistressX
05-12-2019, 02:43 PM
What's going on with the site right now? I cant stream well at all. Its choppy and the browser is slow to respond. My computer hasnt changed even a bit and now suddenly I cant stram over 720x405?? And the SMB won't even register for me. What the hell? Its NOT my internet.
ETA: it was me. The weirdest thing too. It's my battery/power cable. Its messed up and for some reason whenever I plug it in it makes my stream tank. What the hell lol
Sweet_Julia_Loves_Money
05-14-2019, 07:27 AM
Seriously, awful lagging, screen saying I was in private when I wasn't. Guys hopping in and out without saying anything-they AT LEAST ask for something free or give me-and the whole room-their number. No replies, no nothing. I did spend about a third of the ONE HOUR that things were working ok in exclusive. Used the other time to sign up for sites with less tech issues. Also, filmed clips. Hopefully, I'll be ready to go on at least 3 of the new sites by this time tomorrow. Sorry for the smart ass thread title, just needed to vent.
51371
DeepThoughts
05-14-2019, 08:37 AM
Girl Im glad you wrote this cause I find my room is suspisously silent and the other day I had a really good client send me a whatsapp to say that he saw I was online but just missed me going prvt and had to go. The weird thing was I was not in a private! When I pushed him to see if he was just bullshitting he confirmed that it did infact list me as in a private show when I was infact smack in the middle of a goldshow countdown! I havent sent an email to them yet with these issues Im just keeping notes and will probably send it at the end of the week.
Sweet_Julia_Loves_Money
05-14-2019, 08:39 AM
I'm gonna try tonight for sure tomorrow. It's just that they're the ONLY ones to have fuck ups like this and I'd been up 24 hours.
Sweet_Julia_Loves_Money
05-14-2019, 08:41 AM
And lemme guess, if you wrote tech support-crickets?
DeepThoughts
05-14-2019, 08:45 AM
^^They usually get back to me BUT its always some canned fucking response that clearly shows they didnt even read the email I sent so Im forced to reply with something like "please re read my email because I already covered everything you're asking me about. Im contacting you because I dont want to just call Liz and bother her with these issues but I will call Liz if I must so please get back in touch". That usually sobers them the fuck up. They arent always nice to me but shit does get done :D
SuperPookie
05-14-2019, 09:41 AM
This was happening to me yesterday and I lost a big spender.
Support is actually worse than useless as they just send copy & paste bullshit and make condescending comments. I asked about the SMConnect not letting me read guys comments and if there was a eta on fixing that for me and I got a explanation of the difference between being in paid chat and free chat.
Blovely
05-14-2019, 12:35 PM
It really sucks that support has gotten so crappy. Before a few years ago I use to get a response the same day or the very next day (generally that would only happen if I sent a message after like 5-6pm) and it wasn't canned. Now it takes like 3 days to get a reply and often times its canned.
TrifilinCamHo
05-14-2019, 07:05 PM
Fucking AWFUL garbage night, holy fuuuuck I am so done. I made less than minimum wage the first hour I was on! Seriously can't tell if it's just really glitchy or just slow but honestly it seems like both. Off to have a very angry workout, I seriously can't handle another fucking second of this.
LullaBelle
05-14-2019, 11:51 PM
Fucking AWFUL garbage night, holy fuuuuck I am so done. I made less than minimum wage the first hour I was on! Seriously can't tell if it's just really glitchy or just slow but honestly it seems like both. Off to have a very angry workout, I seriously can't handle another fucking second of this.
Today as a collective whole was one of *the* worst income days for me and it was agonizing. I just barely made my 'bare bones camming day' goal right before I logged off. During the last Gold Show of the night, I had a really awesome regular practically pay for the Gold Show himself and we start the show and there is NO AUDIO! I have been devoutly using SMConnect as I am trying to believe it does improve placement and I also like how clear my cam is when I use it however, this audio cutting out glitch needs to stop. This has happened numerous times while I have been using it.
Traffic has been terrifying the past week and I am wondering what is causing it? Is it because Summer has started? I remember camming last year and it being much better than this during that time. As far as I am aware, there hasn't been any major sporting events taking place so I just don't know. I'm wishing everyone much better luck tomorrow!
anonymous camgirl
05-15-2019, 10:27 AM
I tried SM broadcast and SM connect yesterday and my placement was the same!!... and just as Lizzy said after awhile the SM connect became blurriesh, pixelated or whatever it is.. despite I have the best as they say.
Today as a collective whole was one of *the* worst income days for me and it was agonizing. I just barely made my 'bare bones camming day' goal right before I logged off. During the last Gold Show of the night, I had a really awesome regular practically pay for the Gold Show himself and we start the show and there is NO AUDIO! I have been devoutly using SMConnect as I am trying to believe it does improve placement and I also like how clear my cam is when I use it however, this audio cutting out glitch needs to stop. This has happened numerous times while I have been using it.
Traffic has been terrifying the past week and I am wondering what is causing it? Is it because Summer has started? I remember camming last year and it being much better than this during that time. As far as I am aware, there hasn't been any major sporting events taking place so I just don't know. I'm wishing everyone much better luck tomorrow!
Ladybuggie
05-15-2019, 01:06 PM
Is it eerily quiet on SM today for anyone else or is it just me? Like, minutes go by and nobody in my room. I'm using Smconnect btw.
SamanthaSugar
05-15-2019, 02:46 PM
I'm not sure if this has something to do with my side or SM side, but I noticed yesterday that my RTT (ms) in my Stream Health while using SMConnect was between 53-60ms and now it's back down between 3-7ms which is where it is usually. Did anyone else notice a jump in their RTT yesterday? BTW, I was super busy yesterday and today has just been meh.
Erika_Xstacy
05-15-2019, 05:56 PM
I'm not sure if this has something to do with my side or SM side, but I noticed yesterday that my RTT (ms) in my Stream Health while using SMConnect was between 53-60ms and now it's back down between 3-7ms which is where it is usually. Did anyone else notice a jump in their RTT yesterday? BTW, I was super busy yesterday and today has just been meh.
the same experience
lmfao i Changed my prices up and suddenly got shows w a normal RTT
I assumed its a lowkey sign but now lol it wasnt a sign to raise prices
SamanthaSugar
05-15-2019, 06:35 PM
the same experience
lmfao i Changed my prices up and suddenly got shows w a normal RTT
I assumed its a lowkey sign but now lol it wasnt a sign to raise prices
Hmm very interesting. I’m at $6.99/$7.99 and I really don’t want to raise them any higher at the moment, but maybe I will for a couple of days as a test. By the way, what range is a normal RTT? I’m so over trying to figure out this site! It’s becoming exhausting! Fuck! All I want to do is focus on my shows and not all this other stuff!!
MistressMorrigan
05-15-2019, 07:25 PM
Is it eerily quiet on SM today for anyone else or is it just me? Like, minutes go by and nobody in my room. I'm using Smconnect btw.
Very quiet, low traffic for me too. I'm also using SM Connect.
Today I kept getting booted while trying to stream too, there was an error message with "The streaming connection was lost. Please try again." every time it happened. This was over a span of about three hours, and didn't even manage to get an hour and a half of time online because of these connection issues. Other models from another forum were reporting the same thing.
MistressX
05-15-2019, 07:44 PM
My room is hopping tonight tbh, no glitches or disconnects.. I cant stay out of private very long. I dont want to jinx it.. but ever since I fixed my computer plug my stream is suddenly 1920x1080 and everyone wants a private. As soon as I plug that plug in, my stream immediately goes to 480 and it lags like hell. I tested it. I have NO idea why that would be. But my new cable came in today and boom, suddenly no problems. Knock on wood
Oh and yes I absolutely noticed the jump in RTT yesterday
ggminx
05-16-2019, 02:55 AM
Very quiet, low traffic for me too. I'm also using SM Connect.
Today I kept getting booted while trying to stream too, there was an error message with "The streaming connection was lost. Please try again." every time it happened. This was over a span of about three hours, and didn't even manage to get an hour and a half of time online because of these connection issues. Other models from another forum were reporting the same thing.
I'm having the same issue today. might try SMBroadcast and hopefully don't get that disconnecting anymore. this last time I got kicked because the page just stopped working in the browser and the page went completely blank! frustrating. can't even stay on long enough to get a show!
Ladybuggie
05-16-2019, 05:13 AM
Is anyone else getting the 'Want your next stream to get priority placement?' banner, even though nothing has changed about your stats? I use SMconnect web encoder, all stats in the green, had the yay banner and now it says no priority.
I just checked and yeah, I'm getting the same, when before I got priority. However today I'm getting better traffic (not that much, mind you, but some more). What is going on.
euro_princess
05-16-2019, 05:53 AM
I just checked and yeah, I'm getting the same, when before I got priority. However today I'm getting better traffic (not that much, mind you, but some more). What is going on.
If you're using a different browser than Chrome, you won't see the banner. I was on SMB C2C beta (so priority placement), while being logged on Firefox and my banner said no priority. Then I just switched to Chrome browser (while keeping C2C) and it appeared.
Ladybuggie
05-16-2019, 06:16 AM
If you're using a different browser than Chrome, you won't see the banner. I was on SMB C2C beta (so priority placement), while being logged on Firefox and my banner said no priority. Then I just switched to Chrome browser (while keeping C2C) and it appeared.
Actually, I use Chrome and I'm still getting the banner. Like, it doesn't tell me to change browser, just tells me to use their new software, but I'm already using SMConnect, and I was getting their "YAY" banner before, so really I don't know what's changed =(
SoloDesire
05-16-2019, 06:32 AM
Actually, I use Chrome and I'm still getting the banner. Like, it doesn't tell me to change browser, just tells me to use their new software, but I'm already using SMConnect, and I was getting their "YAY" banner before, so really I don't know what's changed =(
Pretty sure it's just a glitch. It's doing it for me now too. Good 'ol glitchy Streamate!
izshadow
05-16-2019, 08:12 AM
Couldnt even work last night. Audio on connect was in and out, pixalated on and off like crazy and shooting me from page 3 to 8 to 4 to 9. Really?!?
Panthera
05-16-2019, 11:01 AM
Actually, I use Chrome and I'm still getting the banner. Like, it doesn't tell me to change browser, just tells me to use their new software, but I'm already using SMConnect, and I was getting their "YAY" banner before, so really I don't know what's changed =(
OK so I finally started using the allmighty (not) SMC. I am getting the banner too, but I did notice they put me back on page one. I started using it only because I was on page 2 with my dear beloved FLME external encoder :( I miss it already. With SMC I am getting mostly in and outs and takes a long time for me to get used to it. I feel like I have to answer in 1 milisecond, or the guys will get out of my room.
Oh and when I saw that member's cam can get full screen I almost ran away screaming, haha. Glad it can be minimized, too.
Also, I seem to be having a big delay, although all the specs seem great. When I go check myself I have a 1 minute delay.
And I cannot open Imlive anymore, even if I am using it with a different cam. I have great internet (50 megs upload) and an i7 proc. When I open imlive, the video resolution on SMC drops, no idea why. blah. Not that Imlive would have been of much help, as it's dead as fuck, but well, u know... more eggs).
I think am too old for this, ugh!!!
BubblyBlonde
05-16-2019, 11:29 AM
I can’t get c2c to work on SMC. Personally I hate c2c, but it’s such a deal breaker with a lot of customers I just have to put up with it. I’m sticking with SMB for now and I keep their cam minimized.
Panthera
05-16-2019, 12:03 PM
I can’t get c2c to work on SMC. Personally I hate c2c, but it’s such a deal breaker with a lot of customers I just have to put up with it. I’m sticking with SMB for now and I keep their cam minimized.
Somehow it works for me, I did not do anything in order for it to work, I just click Accept and it opens a new window for their cam. I hate it as well, but as you said, we have to put up with it, because I feel these guys are really paying for them to be looked at, rather than to look at us, lol. I minimize them but well, gotta peek from time to time to keep the conversation going and act like I am in awe. The more you make them do, the less they will ask you to do, so, I rather have sore eyes than a sore puss haha.
BubblyBlonde
05-16-2019, 12:14 PM
Somehow it works for me, I did not do anything in order for it to work, I just click Accept and it opens a new window for their cam. I hate it as well, but as you said, we have to put up with it, because I feel these guys are really paying for them to be looked at, rather than to look at us, lol. I minimize them but well, gotta peek from time to time to keep the conversation going and act like I am in awe. The more you make them do, the less they will ask you to do, so, I rather have sore eyes than a sore puss haha.
Exactly! I love all of this!
Erika_Xstacy
05-16-2019, 04:18 PM
Hmm very interesting. I’m at $6.99/$7.99 and I really don’t want to raise them any higher at the moment, but maybe I will for a couple of days as a test. By the way, what range is a normal RTT? I’m so over trying to figure out this site! It’s becoming exhausting! Fuck! All I want to do is focus on my shows and not all this other stuff!!
Normal RTT for me avaerages 30s-40s range.
Today it went up to 70
izshadow
05-16-2019, 06:19 PM
OK so I finally started using the allmighty (not) SMC. I am getting the banner too, but I did notice they put me back on page one. I started using it only because I was on page 2 with my dear beloved FLME external encoder :( I miss it already. With SMC I am getting mostly in and outs and takes a long time for me to get used to it. I feel like I have to answer in 1 milisecond, or the guys will get out of my room.
Oh and when I saw that member's cam can get full screen I almost ran away screaming, haha. Glad it can be minimized, too.
Also, I seem to be having a big delay, although all the specs seem great. When I go check myself I have a 1 minute delay.
And I cannot open Imlive anymore, even if I am using it with a different cam. I have great internet (50 megs upload) and an i7 proc. When I open imlive, the video resolution on SMC drops, no idea why. blah. Not that Imlive would have been of much help, as it's dead as fuck, but well, u know... more eggs).
I think am too old for this, ugh!!!
I heard that is happening because the whole purpose of SM connect was to stop everyone from split camming. They want you to work for them and them only when signed on.
Sunnylexie
05-17-2019, 12:18 AM
Has anyone else dropped in listing big time while having a priority placement banner? I'm streaming with classic page/SMB cam2 cam, and I've been appearing anywhere on the pages 7 to 10, and sometimes on rare and random occasions I appear on page 1 where I used to be before the whole banner thing started. How in the hell is it a "priority placement". My video still looks good, and since they took the ranking page down, I can't even see what's wrong with my stream - worst idea ever if you ask me.
~Carmen~
05-17-2019, 12:54 AM
Has anyone else dropped in listing big time while having a priority placement banner? I'm streaming with classic page/SMB cam2 cam, and I've been appearing anywhere on the pages 7 to 10, and sometimes on rare and random occasions I appear on page 1 where I used to be before the whole banner thing started. How in the hell is it a "priority placement". My video still looks good, and since they took the ranking page down, I can't even see what's wrong with my stream - worst idea ever if you ask me.
Yes, placement has been all over the place lately.
Marina Starr
05-17-2019, 07:41 AM
This whole mess started on Wednesday for me. I'm usually #1 in my category but for the past couple days I was on 5th row. I noticed the same thing is happening to other girls. I tried SMB, SMConnect, everything and it's the same so this tells me they're working on something.
Has anyone else dropped in listing big time while having a priority placement banner? I'm streaming with classic page/SMB cam2 cam, and I've been appearing anywhere on the pages 7 to 10, and sometimes on rare and random occasions I appear on page 1 where I used to be before the whole banner thing started. How in the hell is it a "priority placement". My video still looks good, and since they took the ranking page down, I can't even see what's wrong with my stream - worst idea ever if you ask me.
Panthera
05-17-2019, 08:25 AM
Has anyone else dropped in listing big time while having a priority placement banner? I'm streaming with classic page/SMB cam2 cam, and I've been appearing anywhere on the pages 7 to 10, and sometimes on rare and random occasions I appear on page 1 where I used to be before the whole banner thing started. How in the hell is it a "priority placement". My video still looks good, and since they took the ranking page down, I can't even see what's wrong with my stream - worst idea ever if you ask me.
Here too! SMC, Stream Health all green, yesterday on row 5 page 1 (as usual before), today on row 7 page 2. What the??? I might as well go back to my old setting like this! This shit stinks!! I know it can be worse, as I can see on here, could be even lower pages but what the hell are they doing with us these days?
LittleTransClit
05-17-2019, 08:44 AM
I just got booted twice from streaming with the error "Connection Lost. The streaming connection was lost. Please try again."
Anyone else experiencing this? Streaming with SMB and flash site
PixiieGirl
05-17-2019, 08:56 AM
Someone said he tried to take my pvt but couldn’t? He could be lying I suppose but I’m damn annoyed
~Carmen~
05-17-2019, 10:52 AM
This whole mess started on Wednesday for me. I'm usually #1 in my category but for the past couple days I was on 5th row. I noticed the same thing is happening to other girls. I tried SMB, SMConnect, everything and it's the same so this tells me they're working on something.
I checked a few categories last night and offline models were showing in the top spots. No wonder traffic has been low. How are guys supposed to find us like this? I bet you're right, they are probably working on something major.
Ladybuggie
05-17-2019, 12:48 PM
8 min online and only one guy has come into my room this whole time.
izshadow
05-17-2019, 12:50 PM
8 min online and only one guy has come into my room this whole time.
Better then me! I'm been on two hours and maybe have had a dozen guys hop in and out. Made a big fat zero so far. Cant even get a convo going.
Erika_Xstacy
05-17-2019, 04:58 PM
Normal RTT for me avaerages 30s-40s range.
Today it went up to 70
RTT was possibly my internet. i had a technician adjust my signals.
sometimes my internet is interrupted by other things and spectrum will install a buffer type thing in my box to divert the signals
I have noticed when I open a browser while streaming my glitches happen.
last night I ran speed test highest was 400/40 and lowest was 27/40.
tightened cables,checked all ports, unplugged, restarted, unplugged, restarted gave up and hit up spectrum DM on twitter.they sent new signals to my internet and decided to send a tech out this morning to remove the buffer that i forgot about.
my rtt is steady 32 again.. sometimes it goes to 40 range and i will log off refresh and log back on
check to make sure everything is tightened
i still read models having issues w the RTT
Nikki_Fox
05-17-2019, 05:00 PM
I had very low traffic to start then it picked up BUT evverytime someone takes me Exclusive they say the screen is black - I thouht the first guy was lying and trying to beat the timer but then it kept happening - any suggestions to fix this? Ive done the standard restart / clear browser and no other windows open - same thing no matter what :banghead::banghead::banghead:
Genoveve
05-17-2019, 05:06 PM
Yes, placement has been all over the place lately.
Same I have been having intermittent issues for the last few weeks. The most common issue is not showing up under the HD streaming page while my placement on the normal main page is abnormally low, so basically like I'm not streaming in HD even though I have always been streaming in it and streaming in it completely successfully(like no issues whatsoever with the quality dropping). Usually it fixes itself pretty quickly. There was a couple times where I stopped my stream, restarted the SMB, started streaming again and then my placement was instantly fixed. Twice this week I had a weird issue where I couldn't see myself online on any page but my traffic was normal like it always is so I guess I was showing up normally for everyone else.
Nikki_Fox
05-17-2019, 05:27 PM
RTT was possibly my internet. i had a technician adjust my signals.
sometimes my internet is interrupted by other things and spectrum will install a buffer type thing in my box to divert the signals
I have noticed when I open a browser while streaming my glitches happen.
last night I ran speed test highest was 400/40 and lowest was 27/40.
tightened cables,checked all ports, unplugged, restarted, unplugged, restarted gave up and hit up spectrum DM on twitter.they sent new signals to my internet and decided to send a tech out this morning to remove the buffer that i forgot about.
my rtt is steady 32 again.. sometimes it goes to 40 range and i will log off refresh and log back on
check to make sure everything is tightened
i still read models having issues w the RTT
Mine is at 82/87 and it is never that high
Charlotteslut
05-17-2019, 06:12 PM
Guys seem to be having audio problems with SM connect but its still deadly slow when I use the SM Broadcaster