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JoyKitten
01-25-2016, 11:31 AM
using smbroadcaster. whether they are on or off, my video feed is pixelated.
Just video taped me rebooting & jumping through all their hoops for the 3rd time. Puts one in such a lovely mood to cam, I am irate. I can cam without encoder or broadcaster & great hurt my placement.

Being punished for this over & over again. Camming is NOT that difficult. How much money do they lose cause girls just might say fuck it & cam on a different network. Not really given a choice am I.
Maybe sometime next week my report to support will be emailed back to me.... how lovely.

Exactly!

Last night I began 50 minutes of camming from 12:30am-1:20am ET using the encoder 720p max settings.
On a lark, before starting, I did a Speedtest using Seattle. Everything was fine.
Cleared FF cookies & rebooted it so the browser was fresh & clean.
Within the first 3 minutes, my stream was dropped. (If this happens again, contact support. Yeh, right =p

Took a screen shot of the encoder log, so if I need to report it, support has something to look at.
Signed back on. Whew! It took. Hoping it was just a flukey start to the night.
Worked for 50 minutes, lots of people in my room taking me private; guys saying they're waking up (Europe), guys going to bed in USA.
65% in private, so I was busy..... I'm into stats for measuring my effectiveness

Returned, signed back in, within 5 minutes my stream is lost AGAIN. This NEVER happens, ever!
Took 30 minutes to screen shot this occurrence of the encoder log (with error message still showing, for full documentation)
. both encoders logs, from seconds after signal was lost
. encoder current 720p settings
. new Speedtest.net/SEA (results the same as before I began streaming: 89ping32down6up
. cut/paste my computer info (win7, i7, 3.47gh, blah, blah..... from the Streamate Models 'contact us' page. Angry aside.... After repeatedly suggesting they add an image uploader to the Model Support contact page, they still haven't done so! Grrrrrr.....!

That took me 30 minutes to document. By the time I did it was past 2am and I was too pooped & out of my "perky hospitality zone" to cam.

Attempting to be efficient, so they can look at my email and begin diagnosing IMMEDIATELY, I gave support EVERY piece of documentation they ever ask for in their 1st reply emails (but they never read the 1st email that already HAS all that information IN IT!)

I haven't yet checked, but if there IS already a reply within 9 hours, my guess is it will be:
"Why aren't you using the new Broadcaster?" (seriously, that was the sole reply I received after a long explanation of an encoder issue!)
or
"Please reply with Speedtest results using Seattle, a copy of your........" all the shit I already sent in the original email, with photos of them attached!!!!!

And they penalize my placement for not working enough hours!!!!!
Well I had expected to be on until 3am, but not being able to stream has kept me from doing so.
50 minutes of work, 30 minutes of documenting a single problem for "Support"
These computer issues caused SM &me to loose out on another 75 minutes of active camming. At $70 an hour, that's $105 or more I lost.

This is a venting thread, so I've given both barrels!

PS: For pure entertainment, today (25th) is the last day of Mercury in retrograde, which is suppose to effect every form of communication, especially computers, phone & data. Won't it be nice if tomorrow we're back to only 'normal' fucked-up on the site =)

Tatti_D
01-25-2016, 01:07 PM
Exactly!

Last night I began 50 minutes of camming from 12:30am-1:20am ET using the encoder 720p max settings.
On a lark, before starting, I did a Speedtest using Seattle. Everything was fine.
Cleared FF cookies & rebooted it so the browser was fresh & clean.
Within the first 3 minutes, my stream was dropped. (If this happens again, contact support. Yeh, right =p

Took a screen shot of the encoder log, so if I need to report it, support has something to look at.
Signed back on. Whew! It took. Hoping it was just a flukey start to the night.
Worked for 50 minutes, lots of people in my room taking me private; guys saying they're waking up (Europe), guys going to bed in USA.
65% in private, so I was busy..... I'm into stats for measuring my effectiveness

Returned, signed back in, within 5 minutes my stream is lost AGAIN. This NEVER happens, ever!
Took 30 minutes to screen shot this occurrence of the encoder log (with error message still showing, for full documentation)
. both encoders logs, from seconds after signal was lost
. encoder current 720p settings
. new Speedtest.net/SEA (results the same as before I began streaming: 89ping32down6up
. cut/paste my computer info (win7, i7, 3.47gh, blah, blah..... from the Streamate Models 'contact us' page. Angry aside.... After repeatedly suggesting they add an image uploader to the Model Support contact page, they still haven't done so! Grrrrrr.....!

That took me 30 minutes to document. By the time I did it was past 2am and I was too pooped & out of my "perky hospitality zone" to cam.

Attempting to be efficient, so they can look at my email and begin diagnosing IMMEDIATELY, I gave support EVERY piece of documentation they ever ask for in their 1st reply emails (but they never read the 1st email that already HAS all that information IN IT!)

I haven't yet checked, but if there IS already a reply within 9 hours, my guess is it will be:
"Why aren't you using the new Broadcaster?" (seriously, that was the sole reply I received after a long explanation of an encoder issue!)
or
"Please reply with Speedtest results using Seattle, a copy of your........" all the shit I already sent in the original email, with photos of them attached!!!!!

And they penalize my placement for not working enough hours!!!!!
Well I had expected to be on until 3am, but not being able to stream has kept me from doing so.
50 minutes of work, 30 minutes of documenting a single problem for "Support"
These computer issues caused US to loose out on another 75 minutes of active camming. At $70 an hour, that's $105 or more I lost.

This is a venting thread, so I've given both barrels!

PS: For pure entertainment, today (25th) is the last day of Mercury in retrograde, which is suppose to effect every form of communication, especially computers, phone & date. Won't it be nice if tomorrow we're back to only 'normal' fucked-up on the site =)


I caught a virus and won't be streaming until Thursday (I think). Usually I would be stressed out for not being able to go online, now I'm just relieved I don't have to put up with their crap for a couple of days. Funny thing how SM and their issues mess with our heads...

MistressX
01-25-2016, 01:15 PM
Streamate hasnt done anything about their shitty support for models ever, even though I know Liz knows about this yet nothing is ever done for us. I am pretty sure they figure we'll just deal with it and dont bother using the extra man power. They just dont care. That is quite clear

QueenBitch
01-25-2016, 01:44 PM
wow. just. wow. an hour online and maybe 15 people in and out. wtf? what the hell did they do to the site...

AngelMari
01-25-2016, 02:02 PM
Been trying to get my pics approved since Oct 2015.... I used to be front page but work 3 other jobs now, so they aint getting the money they used too.. Seriously just want to update my profile pic, they're all approved (live) as of the other week but I still cannot change the profile pic and the galleries don't show up. Are they pissed or what? Jesus H Christ.....Just update my stupid pictures..

Hxchayley
01-25-2016, 02:26 PM
wow. just. wow. an hour online and maybe 15 people in and out. wtf? what the hell did they do to the site...

That's how my last night was. After three hours and only 56$ I decided to call it a night. But last night broke record after record for dead time in my room. I kept logging in and out every once in a while and checking all the works to make sure shit was right. I consider myself lucky to have made what I did considering this crazy ass deadness.

Sam38g
01-25-2016, 04:58 PM
I spent 2 hours on the phone last night with Comcast, they even tweeted me about it today. So comcast is on their game, they know that men up their bandwidth & bill to see us better.... lol So if a mainstream company like Comcast cares. Welll....

Liz emailed me, trying to fix this issue. My problem is that Liz is just one person, Smsupport should be doing this not her. To be honest, I don't know if anybody there gets paid enough to deal with me.

When other performers on here & twitter have the exact same issues, hard for me to think it is on our end. If we were not all so directly in touch with eachother, they might be able to get over on us that way. How can it all work one day & not the next.

Literally spent 70% of my night trying to resolve the issue rather than making money. I love SM, it is faster to make money on than CB, have spent 6 years sending my traffic & customer base there too. All of you know that I don't just rely upon them to get my traffic. Cant in good conscience charge my guys money for a stream that drops, is pixelated or delayed by 10 seconds. It isn't fair to my customers.

Openly admit Smsupport is much friendlier when they reply in the past. How can I continue to have the same issues? Working tirelessly on my end to make sure everything is right. If I am missing something, please let me know. Copy & paste from the manuels, I have poured over & over again. Spent hours on my own trying to figure out if it is my fault.

Then to fill out a report, which is tedious. Like a girl just posted here, the time it takes with screen shots & all the info they need is at least 30 minutes of work on our end. To get what? last several times a copy & paste answer that I've been over in the support page many times over.

What I know, it simplicity is best. Like many others, I've invested lots of time & effort into camming on SM & marketing. Spending most of my time without resolution to just cam is wasteful of my time & energy. Cuts into profits & income majorly each time we have an issue.

Sam

Glamourmilf
01-25-2016, 05:19 PM
That's how my last night was. After three hours and only 56$ I decided to call it a night. But last night broke record after record for dead time in my room. I kept logging in and out every once in a while and checking all the works to make sure shit was right. I consider myself lucky to have made what I did considering this crazy ass deadness.

I usually ALWAYS have traffic, if only 5 or 10 guys. The weirdest thing happened yesterday. I was replying to new guys, and past regs, and then *poof*...they all disappeared! Like gone! I waited a few minutes, but they never came back. Huh?
It was the end of a long, brutal shift, so I just logged off.
Has this been happening to anybody else?

Sam38g
01-25-2016, 05:28 PM
Just like they have 1000s of performers to replace me. Eventually, especially in this market, a cam company will come along & replace them if this continues. Imlive and several others used to rule the cam world, well, now not so much despite what their press releases say.

Did some research on cam sites last night. Several had awards, but none of the awards were based upon the cam performers seal of approval. Maybe SW does need an award thing for us the ones who work on these sites to grade them....

Sam

firelight
01-25-2016, 06:50 PM
I've been watching this thread since it started and i cant believe we are still having these issues 6 months later. I wonder if they are ever gonna fix this. If not, this will certainly be the reason of streamates downfall. I hate to admit this, but its really depressing seeing some people experience none of this, or not as severe problems while the rest of us struggle. A top sm girl on twitter has speaked out and said she's had no issues with lagging, in and outs or getting disconnected. She basically pops online at any hour/ any day and its always busy in her room. Is sm intentionally giving certain people better servers or what? I hope i don't get attacked for this saying this but honestly it just seems suspicious.

heyho
01-25-2016, 07:26 PM
Criiipes. What's going on with SMSupport? I emailed them twice over the course of last week, never heard back, so I tried emailing Liz. Also haven't heard back. Now I'm paranoid that my email isn't working.

@Sam38g: A cam performers approval award would be great! We could even design a flashy plaque logo that sites can put up on their model recruiting pages to give the cause more legitimacy. 2-weeks-and-gone cammers may be fleeting and replaceable, but it's high time they took their long-time/career cammers seriously. That "traffic is more valuable models" quote from the site that sucks up 70% of my earnings stings, man! This feels like the next best thing to a cam model union.

No voting, or the sites with the most models will always win by default, as models who don't cam on smaller/niche/newer sites can't vote for them. Each model rates the site(s) they have cammed on for at least 50 hours in total. Ratings are cast every year (or twice a year, if the industry is moving fast?) among verified models who have been camming at least 6 months or something. The average rating for each site is aggregated and the highest average rating, either in total or in different categories like the Grammys (Best Traffic of 2016! Best Model Support of 2016! etc) wins a specialised plaque logo.

Totally drifting off into overthinkers' fantasy land here...lol.

KatM
01-25-2016, 08:27 PM
I've been watching this thread since it started and i cant believe we are still having these issues 6 months later. I wonder if they are ever gonna fix this. If not, this will certainly be the reason of streamates downfall. I hate to admit this, but its really depressing seeing some people experience none of this, or not as severe problems while the rest of us struggle. A top sm girl on twitter has speaked out and said she's had no issues with lagging, in and outs or getting disconnected. She basically pops online at any hour/ any day and its always busy in her room. Is sm intentionally giving certain people better servers or what? I hope i don't get attacked for this saying this but honestly it just seems suspicious.

If u ask me i totally believe in this theory, there is no way an experienced top performer will decide to run an hr long gold show if she was not SURE she WONT get disconnected when many SM models 'cry' for being disconnected from 'shorter' gold shows a lot & loosing time & money, go figure.
SM always played & will play favoritism but what is happening lately is just nonsense, they either 'cook something' or they falling apart, never seen this in the 5+ years i am on site. SAD, very sad & worried here .....

BlasianBytch
01-25-2016, 08:38 PM
did anyone get their checks late this week?

I usually get my checks on Mondays. if I'm lucky, I would get the check on Saturday.
I figure because of the blizzard checks are coming in late... anyone else?

I've haven't got my check yet either

Anikalopez
01-25-2016, 08:57 PM
Anyone know Liz or Vanessa's email? I have not been paid correctly and I need help. The general model support is not helping and it's been over a week now and no great help from them..

Halo88
01-25-2016, 09:36 PM
I usually ALWAYS have traffic, if only 5 or 10 guys. The weirdest thing happened yesterday. I was replying to new guys, and past regs, and then *poof*...they all disappeared! Like gone! I waited a few minutes, but they never came back. Huh?
It was the end of a long, brutal shift, so I just logged off.
Has this been happening to anybody else?

The same thing has been happening to me since late last week.

Glamourmilf
01-25-2016, 10:17 PM
^^^Any theories on why this is happening?
Now it makes me wonder if all of those short exclusives with regs who usually stay a long time are a result of this too.:-\

Hxchayley
01-25-2016, 10:40 PM
I usually ALWAYS have traffic, if only 5 or 10 guys. The weirdest thing happened yesterday. I was replying to new guys, and past regs, and then *poof*...they all disappeared! Like gone! I waited a few minutes, but they never came back. Huh?
It was the end of a long, brutal shift, so I just logged off.
Has this been happening to anybody else?

thats PRECISELY what ive been esperiencing. I just hopped on for the night and its doing it again so im debating REAL hard on whether i should cam tonight or not. Regaurdless of what i say, i always put in at least an hour to see if shit changes lol

EllieGold
01-25-2016, 10:41 PM
Please watch out for username letsdoit. Super annoying and harassing. Just block before he speaks. Rant over.

Glamourmilf
01-25-2016, 10:57 PM
thats PRECISELY what ive been esperiencing. I just hopped on for the night and its doing it again so im debating REAL hard on whether i should cam tonight or not. Regaurdless of what i say, i always put in at least an hour to see if shit changes lol

Yeah, I would wait it out for an hr. It happened at the end of a long and slow shift, along with 2 gs disconnecting. I knew it was time to log off.

Tatti_D
01-25-2016, 11:00 PM
If u ask me i totally believe in this theory, there is no way an experienced top performer will decide to run an hr long gold show if she was not SURE she WONT get disconnected when many SM models 'cry' for being disconnected from 'shorter' gold shows a lot & loosing time & money, go figure.
SM always played & will play favoritism but what is happening lately is just nonsense, they either 'cook something' or they falling apart, never seen this in the 5+ years i am on site. SAD, very sad & worried here .....


Well I don't consider myself a top girl, never had, but for the purpose of participating in this thread and helping figure this out I'll say this:
I've been camming on SM for around 4 years, placed top 10 on both contests I've participated in (2nd on the december one), used to having around 100 ppl in my room, etc.
Well trust me, it has been hell for me. Aside from the contests (all tech issues magically fixed those days), the past 6 months have been horrible, especially this month. So on my side, zero favoritism as you may have seen from my comments on this thread since I joined stripperweb. I've experienced the following:

1. No regulars. In fact, as I said a few days ago, it's not that there are no regulars there, it seems that due to a SM tech issue, we can't see them unless they write something. When they do write something and we click on them, they automatically appear on our online customers list at the right. I found out last time I was online.
2. Broadcaster doesn't work for me.
3. Encoder doesn't work on 720p. My pc is brand new (i7, etc.). No 720 so of course my placement is horrible. In the contest I looked for myself and found I was on the second page.
4. SM has kicked me out of I can't remember how many Gold Shows (my shows usually last 10 mins).
5. Sometimes, when I start a Gold Show and I click Start, it doesn't kick me out but the screen goes black (to me and the customers).
6. Lagged a million times.
7. Audio seconds away from the image a few times. That hadn't happened since I started camming.
8. Goal Gold count in a Gold Show doesn't count when I get pledges.
9. I can't see my 3 highest tippers and neither can my customers.
10. Customers DM me on Twitter saying they can't come in my room.
11. I don't usually block ppl but I have blocked hundreds lately, not because I'm frustrated but because the traffic is awful in terms of quality. A bunch of what I asume are kids or just plain idiots.
12. Customer support and their late copy/paste answers. I've sent them lots of screenshots, etc. Liz does try to help or at least doesn't give those copy/paste answers.

From all the complains I've read, I think the only one that hasn't happened to me is the payment issues. I get paid through Payoneer. No problem there yet.

Maybe there is favoritism, I don't know, but I certainly don't feel it on my side at all. I've been talking to other girls (I consider some of them top girls on the site) and they've been having the same issues.
I'm very sad all this is happening to a site that used to be so cool. Really hope it gets fixed or I'll have to go find another site.
I'm also glad some girls aren't experiencing any issues and would like to know why so we can all implement whatever they are doing differently.

I hope this info was helpful so we can at least keep trying to find what's going on, cause SM sure isn't telling us anything.

angelbby
01-26-2016, 02:22 AM
Anyone noticing next to nil traffic and barely making more than $20 a day? My placement tanked because of no traffic, no sales n its getting to me

Hxchayley
01-26-2016, 04:02 AM
Yup, they need to provide some answers BOOOYYYY, i tell ya. Because this is the absolute deadest ive seen anything. I was checking other cams and i cant tell you how many poor girls looked so sad and frustrated, i felt for them! I know boo's! I have gotten soo so SO lucky with a couple long privates (and one disconnected, thank cheeses he came back) but other then that, nada.

I was about to call it a night a couple hours in... where a couple times i had NO ONE for 15 minutes, thats so crazy.

but then, a woman who is a regular of mine that i absolutely adore came in and saved my night!!
i can talk to her for days so i was so busy talking shit and make up with her i wasnt noticing those silent 15 minute spurts
until someone would come in my room and alert sound would go off and for fuck sake i swear i though to myself
'oh shit for a second i forgot i was camming' she also account for half my earnings this evening.

and i have come to accept that some people are not gonna get to see my cam clear. I have no idea why one custie says my shit is fucked and another wont even know why im asking about my feed because its perfect...but why in the FUCK sm...WHY SM do you give all the fucking begging free loaders a clear stream and not my mother fucking paying regs?!?!?!?!?!
http://i1139.photobucket.com/albums/n550/melou-choute/gifs/yelling.gif (http://media.photobucket.com/user/melou-choute/media/gifs/yelling.gif.html)

QueenBitch
01-26-2016, 04:32 AM
I'm starting to believe they've given up. I hope I'm wrong, I don't get it, that shit is a fucking goldmine. I mean how many of us are struggling and complaining? We all know they read this, yet nothing is being done about it, or not that we know of and we deserve some answers.

Vlodina
01-26-2016, 04:57 AM
Logged onto SM 5 minutes ago, I'm bored and pissed off already.

Hxchayley
01-26-2016, 08:14 AM
Logged onto SM 5 minutes ago, I'm bored and pissed off already.
Sounds about right :(

ericarouge
01-26-2016, 08:16 AM
Hey guys! I am a camgirl on streamate and do very good there, I tried other sites like MFC, but is definite not MY kind of plataform. What other sites you recommend that are just like streamate?? With no tokens or free chat stuff?
Thank you!!!

RamonaRamone
01-26-2016, 09:25 AM
Hey guys! I am a camgirl on streamate and do very good there, I tried other sites like MFC, but is definite not MY kind of plataform. What other sites you recommend that are just like streamate?? With no tokens or free chat stuff?
Thank you!!!

There's a bunch of threads about this but to be honest there are not a lot of others I'd recommend. Naked.com and LiveJasmin are private-based like Streamate, but do a search on either in this forum and after you've read the reviews, you probably won't want to go to either of those. I think Flirt4Free operates similarly though I know less about that site (you can look this up, I think there might be a thread about it here). But honestly I would recommend going indie if you're looking to leave Streamate or even just add another egg to your basket. I have a lot of trouble on token sites as well, and when SM started going downhill and I wanted to spread my roots a little, I went to Cammodel Directory (you can find the CMD thread here: https://www.stripperweb.com/forum/showthread.php?187026-The-CamModel-Directory-Thread&highlight=cammodel+directory), which is a payment processor for Skype shows. Free chat is (somewhat) eliminated and it is arguably the most straightforward cam platform. I believe SkyPrivate is also like this. And loveshooks (moderator) runs Live Cammodel Shows (LCMS) which there is lots of positive info on around this forum.

Edited to add: I believe AdultWork is also private-based, but from what I've gathered, it is harder to be successful there as a model if you're not from the UK?

RamonaRamone
01-26-2016, 09:32 AM
Did a 6.5 hour overnight cam shift (midnight to 6:30am) last night, which I've done a few times before. I made $160 the whole night. 19% in paid chat. Now granted, it was a Monday night/Tuesday morning, but that's a pretty regular amount for me to average in 2 hours on any weekday afternoon. And it wasn't even freeloaders or peepers, there were stretches of 15+ minutes where my room was dead, which almost never happens. And all this was while I remained consistently between rows 2-4 of the front page, hovering between the 1st and 3rd spot in the Teen section.

I was going through phases of worrying and not worrying because I'd been focusing my energy other places (Skype, ManyVids, ELM, etc) during the glitches and bullshit and also had taken two weeks off around Christmas, but I have never seen it this bad. I'm holding out still, and I'm gonna keep powering through alongside my other hustles, cause I really love the Streamate interface (even more so than Skype a lot of the time) but fuck, man.

Glamourmilf
01-26-2016, 10:23 AM
Wonder why the reps from SM have been so quiet on here.
I mean, come on, we KNOW they read this forum, due to the fact that Liz jumped in here to calm everyone when SM was having major tech probs.
Not cool man, not cool.:(

DeepThoughts
01-26-2016, 10:26 AM
^^ Wasnt it Vanessa who jumped in??

Glamourmilf
01-26-2016, 10:32 AM
^^ Wasnt it Vanessa who jumped in??

Maybe it was Vanessa. Was so long ago, that I barely remember.

pixiepower329
01-26-2016, 10:43 AM
All I know.. is I can't take many more days where I sit for 4 hours and make less than minimum wage.

KatM
01-26-2016, 11:44 AM
^^ Wasnt it Vanessa who jumped in??

Was Liz, Vanessa jumped in to help with the new 720HD settings but Liz came in when we had that severe issues on streamgate week.

Femmestudent
01-26-2016, 01:21 PM
My cheque is late, tech issues are one thing but dont fuck with my money

Glamourmilf
01-26-2016, 01:55 PM
My cheque is late, tech issues are one thing but dont fuck with my money

Ikr? My check NEVER came last week. I had to do a reissue. If I didn't know better, I'd think SM was purposely doing this to collect another $25 for the reissue fee (or $40 for fedex).
But, noooo, SM wouldn't POSSIBLY do anything so underhanded. Not them! Lol!

xoprincessremy
01-26-2016, 02:16 PM
I still haven't received my check either.

It is now Tuesday evening. I can expect the checks in on Mondays.


Anyone else?

Please say "thanks" or like this post if you're in the same boat. I'm getting worried that I may have to pay the $25 to reissue it. There shouldn't be any fees for this ...

christylive
01-26-2016, 02:21 PM
Ikr? My check NEVER came last week. I had to do a reissue. If I didn't know better, I'd think SM was purposely doing this to collect another $25 for the reissue fee (or $40 for fedex).
But, noooo, SM wouldn't POSSIBLY do anything so underhanded. Not them! Lol!

After a few missing checks via mail I decided to go through fed ex and all was great until the last 2 weeks, fed ex would skip over me and I'd have to call and complain just to get my check delivered by 8 pm. Now I'm back to check by mail. it's always something ... The life of cam girl... LOL

Hxchayley
01-26-2016, 02:44 PM
all i know.. Is i can't take many more days where i sit for 4 hours and make less than minimum wage.

preach

xCamLovex
01-26-2016, 03:03 PM
I have a feeling checks will be late the more east coast you reside due to weather conditions. Here on the west coast checks are on time coming from Seattle so for sure they have been sent out

Sally Says
01-26-2016, 03:27 PM
Well there's been some real sorts on tonight!

MamacitaJacky
01-26-2016, 03:45 PM
Went from a little over $100 a night to barely making $40. I'm sad, but it's okay. I know I shouldn't be complaining too much but it's starting to bug me! Haha.

Glamourmilf
01-26-2016, 04:03 PM
I still haven't received my check either.
I got this week's check yesterday. I wonder how m
It is now Tuesday evening. I can expect the checks in on Mondays.


Anyone else?

Please say "thanks" or like this post if you're in the same boat. I'm getting worried that I may have to pay the $25 to reissue it. There shouldn't be any fees for this ...
I can't help but wonder how many of us that got the $25 xmas bonus, now have to pay it back for check reissue fees.
I live where there's no snow, so that's the only logical reason why MY check never came last week. Hmmm.

xoprincessremy
01-26-2016, 04:30 PM
I can't help but wonder how many of us that got the $25 xmas bonus, now have to pay it back for check reissue fees.
I live where there's no snow, so that's the only logical reason why MY check never came last week. Hmmm.


It's pretty sad that we even have to speculate over this. So much for that bonus.

SaraLaughs
01-26-2016, 04:38 PM
I'm not at all defending SM about the tech issues, but I do wonder if perhaps bandwidth throttling in the US is causing a lot of it? I'm Canadian and yeah I've had some tech issues on SM, mainly lagging and being randomly logged out... but really not very often. I have frustrating tech issues maybe 1 time out of every 30 I log on.

My upload speed doesn't even hit 1G, and my PC is fairly modern but nothing spectacular specs wise, except I have a super amazing graphics card, and a wired connection. But I rarely have bad interruptions to my stream. And I'm also not even close to a top model on SM (page 3-4 usually) so I doubt they are favoring me. I think they bit off more than they could chew by making 720p standard.

Glamourmilf
01-26-2016, 04:44 PM
It's pretty sad that we even have to speculate over this. So much for that bonus.
I know, it is pretty sad. It just throws my mind back to right before the corporate company I worked for shut down. They started to do shady Shit like this with our pay.

Tatti_D
01-26-2016, 04:56 PM
I'm not at all defending SM about the tech issues, but I do wonder if perhaps bandwidth throttling in the US is causing a lot of it? I'm Canadian and yeah I've had some tech issues on SM, mainly lagging and being randomly logged out... but really not very often. I have frustrating tech issues maybe 1 time out of every 30 I log on.

My upload speed doesn't even hit 1G, and my PC is fairly modern but nothing spectacular specs wise, except I have a super amazing graphics card, and a wired connection. But I rarely have bad interruptions to my stream. And I'm also not even close to a top model on SM (page 3-4 usually) so I doubt they are favoring me. I think they bit off more than they could chew by making 720p standard.

Looking for flights right now to Canada! Lol

Nah, I don't think that's it, I'm not in the US either and I'm having the same issues as everyone here... My upload speed is 18 Mbps.

kiki399
01-26-2016, 05:23 PM
I don't get paid by check, Payoneer always on time. However, the glitches are very bad. I've been booted can't even say how many times, and to boot two while in private. Something's up, but if we are getting paid via Payoneer, I'm sure checks are being mailed

MayaMonroe
01-26-2016, 06:40 PM
I have a question...I just started working on Streamate two weeks ago. Originally I had my payment option set to checks because I wasn't signed up for Payoneer and I'm in Canada (can't do wire transfers). It says my first check from two weeks ago has been issued (I have yet to receive it). Last week I changed my payment option to Payoneer and it was approved, I have yet to see the money in my account and it doesn't yet even show in my payment history. Can someone just explain to me how long pays take to be deposited?

KatyBoleyn
01-26-2016, 06:56 PM
Sometimes it can take as much as 3 weeks (thought I don't think they've made people wait that long lately, usually 2 for most models).

Contact [email protected] to see if that can be expedited a bit.

Yuli
01-26-2016, 11:14 PM
The phone option has been incredibly garbage lately... guys have to call at least twice before it deigns to connect, and when it does connect the sound is so bad it's like dirty talking my deaf granny. Anyone else having this issue or is it just my cheapass phone plan?