View Full Version : STREAMATE - Venting, Complaining, Discussing site issues
Erika_Xstacy
06-19-2019, 08:42 PM
Rate analysis tool isn’t working for me today. I just get an error page.
same here
kamiliam
06-19-2019, 09:10 PM
How do you girls determine that customers can't see each other in Classic? I've always used Classic and have had plenty of guys chat back and forth, or see each other's typing. Unless the member is using invisible, then he's visible to the room.
I'm normally a classic chat girl too, but lately since using Party chat, I don't see much difference. Is there a special benefit to using Party chat? (besides starting a gold show, which I don't do those). Just curious.
When I have recently checked my stream, the room count number is never even close to accurate, so I don't know why they even have that lol. My room can be full, and it will show a count of 1-2 people.
I have guys that hang around that tell me they can’t see what the other guys say. I know you can see what they say if you are not logged in to your customer account. I am pretty sure I have checked my room logged in during a glitchy time and could see tips but not the conversation surrounding it.
Erika_Xstacy
06-19-2019, 09:22 PM
I have guys that hang around that tell me they can’t see what the other guys say. I know you can see what they say if you are not logged in to your customer account. I am pretty sure I have checked my room logged in during a glitchy time and could see tips but not the conversation surrounding it.
is this brand new for classic chat?
Klafae
06-20-2019, 12:44 AM
...omg I was just in a pvt and the guy left after 3 minutes and apparently smconnect froze and didn't tell me the session ended - checked my earnings and I was only in paid chat for 3 minutes and not the 15 minutes sm connect was showing (still had his name in blue at the end) due to the freezing issue meaning I was in free chat doing things for 12 minutes and I'm freakin mortified and ever since I've had no one in my room :/
Serena113
06-20-2019, 12:54 AM
...omg I was just in a pvt and the guy left after 3 minutes and apparently smconnect froze and didn't tell me the session ended - checked my earnings and I was only in paid chat for 3 minutes and not the 15 minutes sm connect was showing (still had his name in blue at the end) due to the freezing issue meaning I was in free chat doing things for 12 minutes and I'm freakin mortified and ever since I've had no one in my room :/
If it was frozen then hopefully no one was able to see you. The fact that you had no one in your room after that makes me think your stream was completely frozen and no one could see you.
Glamourmilf
06-20-2019, 08:40 AM
It means that their camera opens in a new window for the browser you're using ( I guess Chrome), so when you click elsewhere, it gets "hidden" behind the other windows you have open. If you go down to your browser at the bottom Windows bar you'll notice there's two browser windows and one of them is their camera. Hope this makes sense!
Ladybuggie captured my explanation better. As for foreground, it means an window will never get in the back. So let's say you have Chrome and Quick Time Player on. But your player it's set to stay in the foreground, that means Chrome will never set on top of it. You'll be able to move it only under Quick, but never above. This can be an annoying feature for day to day tasks, but considering we're not doing much while watching web cams, it should actually make our lives easier. That means, webcams will never get covered by your browser, regardless of what you do at your computer (typing to client, search something quick on Google, changing your music etc).
Thank You both for reexplaining this to me. I will try to do what you said today.
Much love.:heartbeat
Glad to see this new feature with SM Connect cause it's helping a lot to know what the guys actually tip, it's nice when they tip euros & sterling pounds but it hurts money wise when they tip canadian or australian dollars, before i always had to look up my stats to see what the guy actually tipped but now i see it in the chat window w.o having to check stats always.
When there is a lower value for their gold i'll ask for more gold lol
I am happy for this feature SM, Thank You!
51506
SoloDesire
06-20-2019, 03:55 PM
Glad to see this new feature with SM Connect cause it's helping a lot to know what the guys actually tip, it's nice when they tip euros & sterling pounds but it hurts money wise when they tip canadian or australian dollars, before i always had to look up my stats to see what the guy actually tipped but now i see it in the chat window w.o having to check stats always.
When there is a lower value for their gold i'll ask for more gold lol
I am happy for this feature SM, Thank You!
51506
Yes! I love it too! I always tell them that it's showing up as less if they tip in a lesser currency. They almost always tip more...and if they don't then they get NOTHING. Lol
Klafae
06-20-2019, 04:04 PM
do they typically responds alright with that? I've been kinda afraid to ask if it shows they tipped less but the gold menu is saying to flash what they tipped for....:/
Lovely_charlie
06-20-2019, 04:09 PM
happened to me ones. Mailed liz, she made sure i got paid for the 15 minutes. mail her. it was years ago but you can try. X
Lovely_charlie
06-20-2019, 04:10 PM
...omg I was just in a pvt and the guy left after 3 minutes and apparently smconnect froze and didn't tell me the session ended - checked my earnings and I was only in paid chat for 3 minutes and not the 15 minutes sm connect was showing (still had his name in blue at the end) due to the freezing issue meaning I was in free chat doing things for 12 minutes and I'm freakin mortified and ever since I've had no one in my room :/
happened to me ones. Mailed liz, she made sure i got paid for the 15 minutes. mail her. it was years ago but you can try. X
So i got to see the cam2cam opening in another window on SMConnect, this is indeed not good, their cam should stay on the same window with our chat not in a separate window, i am glad u guys mentioned this issue in here otherwise i would not know cause i keep speakers volume very low and dont hear the guys normally, ty!
This is a thing they need to fix cause it's not model friendly at all.
ETA: when i logged off for the day here i noticed the potential members were still showing, what do they see if i dont stream anymore?!
Is this a glitch or how is this working? I waited a little for them to disappear eventually but were still there hmmm
51508
strawberrybb
06-20-2019, 05:13 PM
So i got to see the cam2cam opening in another window on SMConnect, this is indeed not good, their cam should stay on the same window with our chat not in a separate window, i am glad u guys mentioned this issue in here otherwise i would not know cause i keep speakers volume very low and dont hear the guys normally, ty!
This is a thing they need to fix cause it's not model friendly at all.
Personally I like that it's in its own window. I love being able to move it around, make it bigger or smaller, or hide it behind another window/minimize if needed. Way better than being forced to see their cam even if I don't particularly want to watch it...
^^^ Sure, i was talking practicality wise, if u dont know how it opens up and have the chat window full screen u just miss it like the other models mentioned 1 page back. Everyone has personal preferences of course :)
Halo88
06-21-2019, 02:55 AM
I have guys that hang around that tell me they can’t see what the other guys say. I know you can see what they say if you are not logged in to your customer account. I am pretty sure I have checked my room logged in during a glitchy time and could see tips but not the conversation surrounding it.
is this brand new for classic chat?
I wonder if it's new too. So I guess invisible mode is only useful in Party chat.
Here is something a model friend told me a long time ago, who runs white labels. (might be outdated info, but not sure). I'll try to explain it to make sense. If a member is logged into the SM site, he won't see chat from members logged in from white labels. A member logged into a white label can't see chat from guys logged in from other white labels or main SM.
But members who are logged into SM or the same white labels can see each other's chats.
I'm not sure if the different site thing is a fact, but I wonder if that's the actual difference of Party Chat and Classic. Maybe Party chat enables visible chat for all white labels and SM. Just a theory, but I am curious to know how that works.
SweetSouthernElle
06-21-2019, 12:04 PM
Watch out for a troll named "Thekiller2019" he'll take ya private and then tell you stuff like "Put your head in the bath and stick a toaster in"
anonamiss
06-21-2019, 01:40 PM
Do you guys have this problem? When a guy on mobile goes c2c in the smbroadcast window, it's super zoomed in and a bunch of it is cut off. I was talking to a guy for a while last night ( who had no interest in showing his dick, but wanted to show me some magic with a deck of cards, haha.) He said he was using the selfie side and he could see himself but all I could see was like, the wall above his head. It was super disappointing. The audio was crystal clear at least.
I've had this happen with other guys using mobile c2c too. Is there any fix? I guess I could report it, maybe SM will update it in the future.
Glamourmilf
06-22-2019, 10:48 AM
"$5 a minute? Your sound is cutting in and out. Why would I pay for THAT?"
This is what I'm hearing in my chat room using the SMCONNECT. :-\
I've lost so much money, and shows because of it, it's not even funny.>:(
When I switch to IE, and just hit start show button, my stream is perfect.
But, I don't get much traffic.
And this is happening when there ISN'T a contest.
Can't imagine what this next week is going to be like DURING the contest.
Ugh!
Miss_ShaSha
06-22-2019, 11:31 AM
^^I hear you. Since my audio issue last week which waster 4 hrs, I now check my sound before each show by using my camera on my laptop. If the sound is right, I get on and stream. Haven't had an issue since. Have you tried that?
Also, I have hardly any traffic. I've been lucky to get two foot shows, but if it wasn't for those two I'd be at zero and I've been on for 90 minutes.
KatDaniels
06-22-2019, 04:50 PM
Agreed, I didn't make it long online today lol So much stupidity and fuckery I thought it safer I logged off for all involved ha! Get it for those of you able to do it today! Much love!
kamiliam
06-22-2019, 05:25 PM
is this brand new for classic chat?
I started to notice it after things went to always showing 1 person in the room. I did a couple tests last night and logged into my custie account and could not see what regs were saying logged out I could, they didn't have invisible on either.
BTW that is really interesting what Halo88 was saying about the white labels.
DeepThoughts
06-23-2019, 01:21 AM
The last couple of days I switched from using SMConnect back to SMBC2C and I noticed a lot more traffic!! I really like the SMConnect but I found my traffic was really low, sometimes there was no one in my room for like minutes on end and that almost never happens to me. It always shows me at 1920 with great RTT and bitrate so Im wondering if its the clients that are unable to access SMConnect if they have anything less then a stellar internet connection. Im going to keep playing around with all this cause I would prefer to use SMConnect, I love the tip menu there, but if my clients cant access me with it then what is the point!?!?!
caramelcraze
06-23-2019, 03:26 AM
It always shows me at 1920 with great RTT and bitrate so Im wondering if its the clients that are unable to access SMConnect if they have anything less then a stellar internet connection.
I'm intrigued by this theory. going to try it out myself sometime this week... also i miss having the phone option lol
PixiieGirl
06-23-2019, 03:42 AM
weirdly its the opposite for me, I get way more traffic with connect than SMB - but, my internet is shitty and my resolution tends to be much better on connect - so I think it's just better at using the limit resources I have?
izshadow
06-23-2019, 07:45 AM
My computer can handle both but when I view myself, I think I look way more crisp and clear in connect. No true tech issues for me so have been hanging in there with connect. So much simpler and cleaner. But now I wonder if I should take a few hours on SMB.... goodness I hope clients are not going to start needing the same computer systems that we have in order to be able to play with us.
Interesting thing with SMC, i too have a high resolution 1920 with 1080 and rtt is great at 41ms but now i wonder, is everyone seeing me actually?!
I don't have lots of traffic to feel the difference but i noticed most of my traffic consists of new guys and not people i know plus lots of ins outs so might be they don't even get a picture?! Will test with SMB myself cause i like it more anyway. Thanks for pointing that out DeepThoughs xx
Marina Starr
06-23-2019, 08:17 AM
It was the opposite for me. They couldn't see me when I was using SMB which I prefer. Strangely enough the ones that I can see me regardless of what I'm using are timewasters, freeloaders, idiots ;D
The last couple of days I switched from using SMConnect back to SMBC2C and I noticed a lot more traffic!! I really like the SMConnect but I found my traffic was really low, sometimes there was no one in my room for like minutes on end and that almost never happens to me. It always shows me at 1920 with great RTT and bitrate so Im wondering if its the clients that are unable to access SMConnect if they have anything less then a stellar internet connection. Im going to keep playing around with all this cause I would prefer to use SMConnect, I love the tip menu there, but if my clients cant access me with it then what is the point!?!?!
Glamourmilf
06-23-2019, 08:53 AM
^^I hear you. Since my audio issue last week which waster 4 hrs, I now check my sound before each show by using my camera on my laptop. If the sound is right, I get on and stream. Haven't had an issue since. Have you tried that?
Also, I have hardly any traffic. I've been lucky to get two foot shows, but if it wasn't for those two I'd be at zero and I've been on for 90 minutes.
I will try that. Thanks so much.
Lovely_charlie
06-23-2019, 12:36 PM
i use smconnect for streaming and never had this problem. sometimes after a few hours my sound is not working but after refreshing the page im good for the next few hours
Lovely_charlie
06-23-2019, 12:38 PM
Do you guys have this problem? When a guy on mobile goes c2c in the smbroadcast window, it's super zoomed in and a bunch of it is cut off. I was talking to a guy for a while last night ( who had no interest in showing his dick, but wanted to show me some magic with a deck of cards, haha.) He said he was using the selfie side and he could see himself but all I could see was like, the wall above his head. It was super disappointing. The audio was crystal clear at least.
I've had this happen with other guys using mobile c2c too. Is there any fix? I guess I could report it, maybe SM will update it in the future.
i use smconnect for streaming and never had this problem. sometimes after a few hours my sound is not working but after refreshing the page im good for the next few hours
JackAlexander
06-24-2019, 05:11 AM
2 things...
I started off with SMB yesterday and decided to switch to SMC because I really do love the GOLD menus feature, but my traffic became null and void. I switched back to SMB and my traffic cam back. My interest is peaked as to why this would be, anyone else make any similar discoveries?
Is it just me or does SM support no longer notify you when you put in a request? I made 2 and they have been fulfilled, but I did not get the email like I normally get from them telling me they are working on it, not even a completed email like I normally get.
euro_princess
06-24-2019, 07:09 AM
^I've been using SMC yesterday for some good hours. I didn't have any issues with traffic. I actually consider most of yesterday a pretty good day.
whirlerz
06-24-2019, 08:08 AM
Well.
I'm about to write them..
A guy came in my room & wanted phone, & of course left out then>:( since there ISN'T one!
I just now sent the message, for all the good it'll do
PixiieGirl
06-24-2019, 09:05 AM
Anyone having issues with stream resolution?
Dahlia Fallon
06-24-2019, 09:18 AM
Anyone still waiting on the wire transfer from Friday 21st? Mine usually hits on the Friday an hour or so after getting the worldpay email. So far not even the email has arrived :cow:
Holly_xoxo
06-24-2019, 10:33 AM
Been on for an hour now and 2 times the stream has been disconnected while in private. Looks like SM is fucking with my money today.
Do other sites have this many fuck ups with their stream, this often and for this long?
~Carmen~
06-24-2019, 12:04 PM
2 things...
I started off with SMB yesterday and decided to switch to SMC because I really do love the GOLD menus feature, but my traffic became null and void. I switched back to SMB and my traffic cam back. My interest is peaked as to why this would be, anyone else make any similar discoveries?
Is it just me or does SM support no longer notify you when you put in a request? I made 2 and they have been fulfilled, but I did not get the email like I normally get from them telling me they are working on it, not even a completed email like I normally get.
I have not received notifications for my last few requests either. I only received a completed email on one one of them but they were all fulfilled.
It seems like I get more traffic with SMC. I have not used SMB much this week though.
izshadow
06-24-2019, 12:26 PM
Started on SMB, switched to connect and my bitrate and RTT was all over the place. Switched back to SMB and everything is stable again.
JackAlexander
06-24-2019, 12:40 PM
Started on SMB, switched to connect and my bitrate and RTT was all over the place. Switched back to SMB and everything is stable again.
interesting.... That might be my issue as well, I did not even think to look at the bitrate and RTT comparison, I am going to do that now and see if I can make it function.
UPDATE: Yeah, my RTT on SMC is all over the place and will not stabilize. I cannot recall how to get it to stop jumping all over. Placement moved one space
SweetSouthernElle
06-24-2019, 01:09 PM
I just tried the SMB and I was all the way back on page 7 versus my regular page 2 with SM connect
izshadow
06-24-2019, 01:12 PM
I just tried the SMB and I was all the way back on page 7 versus my regular page 2 with SM connect
Thats interesting. I'm stuck on page 4 regardless of which one I use.
SweetSouthernElle
06-24-2019, 01:32 PM
Thats interesting. I'm stuck on page 4 regardless of which one I use.
I'll probably be on page 4 come August. Between visiting family, my wedding, and my honeymoon, I'll hardly be on at all in July.
Holly_xoxo
06-24-2019, 02:49 PM
Has anyone had it where they're online but not showing in any categories? A few times today, my room has been dead for longer than normal so I go looking in my categories and i'm not listed. If I type my name in to the search, I pop up showing me online and when I click on it, I see my stream and it looks fine.
This is really messing with my money if nobody sees me. My "priority placement" has me way back on page 7-10 normally so if going through the main pages is the only way to find me from time to time, I won't make shit.
seicento
06-24-2019, 03:19 PM
Has anyone had it where they're online but not showing in any categories? A few times today, my room has been dead for longer than normal so I go looking in my categories and i'm not listed. If I type my name in to the search, I pop up showing me online and when I click on it, I see my stream and it looks fine.
This is really messing with my money if nobody sees me. My "priority placement" has me way back on page 7-10 normally so if going through the main pages is the only way to find me from time to time, I won't make shit.
Yes. It happens for a few months already. I'll eventually show up 20 mins later. Also, there are times when I show online for non logged in guests but I don't exist on main pages or in any of my categories for logged in members.
Holly_xoxo
06-24-2019, 03:21 PM
Yes. It happens for a few months already. I'll eventually show up 20 mins later. Also, there are times when I show online for non logged in guests but I don't exist on main pages or in any of my categories for logged in members.
Is there anything that fixes it or do you just sit and wait it out?
seicento
06-24-2019, 03:32 PM
Is there anything that fixes it or do you just sit and wait it out?
I tried everything I could think of. Log out, log in, switch broadcasters, browsers, cams. I don't think there's something WE can do to fix it. They MUST get their shit together. I can deal with not showing in my categories for lets say 10 mins at a time but when I'm not showing ANYWHERE for logged in members, that is fucked up, it lasts longer.
Did u guys notice there is more info in our stats?
It shows that all my tips and pvt's came from mobile this week?!
Also they show the revenue per hour?!
Not sure that is accurate, maybe they working on it still...
ETA: i checked last week and the week before and for last week it shows what i made per hour from mobile and desktop, they separate amounts. Why is there a need to separate them?!
For the week before it only shows desktop amount so i guess they started with this feature the week of last contest.
PixiieGirl
06-24-2019, 04:44 PM
Has anyone had it where they're online but not showing in any categories? A few times today, my room has been dead for longer than normal so I go looking in my categories and i'm not listed. If I type my name in to the search, I pop up showing me online and when I click on it, I see my stream and it looks fine.
This is really messing with my money if nobody sees me. My "priority placement" has me way back on page 7-10 normally so if going through the main pages is the only way to find me from time to time, I won't make shit.
Idk about categories as I focus on main placement but I get a glitch where I don’t show - I’m page 2 but I’ll go back to page 12 and not see myself, gotta see if it effects categories to
kamiliam
06-24-2019, 07:19 PM
Did u guys notice there is more info in our stats?
It shows that all my tips and pvt's came from mobile this week?!
Also they show the revenue per hour?!
Not sure that is accurate, maybe they working on it still...
ETA: i checked last week and the week before and for last week it shows what i made per hour from mobile and desktop, they separate amounts. Why is there a need to separate them?!
For the week before it only shows desktop amount so i guess they started with this feature the week of last contest.
yeah it shows all mine from desktop which c2c would prove untrue lol and the hourly rate is off by like $100 it could be useful once it works though
freya_jade_
06-24-2019, 07:49 PM
WHYYY is it so fucking slow today?! :crying: