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View Full Version : STREAMATE - Venting, Complaining, Discussing site issues



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Girly_Girl
01-26-2020, 09:08 AM
Ive had 2 members in a row try to take me exclusive and both times they never appeared in exc, they just disappeared? Is the site glitching for anyone else?

ravenskyy
01-26-2020, 09:51 AM
Ive had 2 members in a row try to take me exclusive and both times they never appeared in exc, they just disappeared? Is the site glitching for anyone else?

This happens at least once a week to me. I hate it.

Girly_Girl
01-26-2020, 10:02 AM
This happens at least once a week to me. I hate it.

it rarely happens to me tho unless there is a contest or something, I hate it too especially since its slow right now! Like fuck, its causing me to lose money tho!

ravenskyy
01-26-2020, 10:07 AM
it rarely happens to me tho unless there is a contest or something, I hate it too especially since its slow right now! Like fuck, its causing me to lose money tho!

70% of the time, the guys come back. But yea, it really does cause us to lose money. And it constantly happens when it's slow and I'm desperate for a show. On top of that, everyone ends up leaving my room so I lose out on my show and any potential customers.

Vlodina
01-26-2020, 03:54 PM
Today I decided to try SMConnect. Got on, got a private right away, he put on his cam and I accepted. I could HEAR him but I couldn't SEE him anywhere. Where the hell is the c2c video feed???I'm back on SmBroastcast for now. Now sure if it's a glitch or I'm missing the bleeding obvious lol

webcamcutie
01-26-2020, 04:02 PM
Today I decided to try SMConnect. Got on, got a private right away, he put on his cam and I accepted. I could HEAR him but I couldn't SEE him anywhere. Where the hell is the c2c video feed???I'm back on SmBroastcast for now. Now sure if it's a glitch or I'm missing the bleeding obvious lol

When you first accept c2c itll show up under your cam and the widgets (session timer, resolution, etc). You can scroll the window down and go to the bottom right of their cam and click the pop out button and then move it. It always makes it super huge and off screen unless you adjust it. Hope that helps/makes sense!

Vlodina
01-26-2020, 04:14 PM
I maxed my window and there was nothing under "room topic"? x

euro_princess
01-26-2020, 05:04 PM
Vlodina, I don't think is an error, but more a new feature for customers. I wrote my experience and thoughts in our other SM topic.

webcamcutie
01-26-2020, 06:13 PM
I maxed my window and there was nothing under "room topic"? x

Next time I have a c2c when I'm online I'll get a print screen and show you what I mean ;)

webcamcutie
01-26-2020, 08:31 PM
Okay Vlodina, here is what it looks like on SMC when you get a c2c and it is working properly ;)

The first window is my chat room prior to the c2c request, excuse all the purple trying to block out as much personal info etc, as possible and be able to show you a proper view:

52670

The next view is where their cam will appear as long as everything is working properly with the c2c request:

52671

And then I usually take my chrome window out of fullscreen mode and minimize it and make a lil space at the bottom so I can move their cam down under my chat once I pop it out to resize/move it to get a better view (their cam2cam window always starts off so big I dont want to see it that big! LOL!)

52672

And with trying to show you what I mean here by the button to pop out their cam here is a print screen of that too. ;)

52673

Hopefully that makes a bit more sense! And if you didn't see their cam pop up underneath yours then I'm just going to assume its a glitch, and maybe this tutorial on how c2c on SMC and how to pop out a guys cam and resize it, etc, will help others unfamiliar with SMC also. :)

PixiieGirl
01-27-2020, 12:52 PM
welp, my audio has been super glitchy since last week - I thought it was the contest but I've just got online after a weekend away and its the same shit. Glitching so badly no one can understand what I'm saying and I cant make any money. 45 mins and one tip with several shows lost due to audio issues. is it the same for anyone else? It seems to be ever since the option to stream up to 720 was added. I guess Ill try going back to auto and see if that helps but then it forces me to try and stream at 1080 which my internet cant handle

is anyone elses audio bad? could it be my shit internet causing it?

Miss_ShaSha
01-27-2020, 02:13 PM
^^Eeek! Stressful. You could try typing. Put it in your room topic "no audio" until you figure this out.

PixiieGirl
01-27-2020, 02:21 PM
^^Eeek! Stressful. You could try typing. Put it in your room topic "no audio" until you figure this out.

I tried going back to "auto" for my resolution, it was still slightly off but good enough I could get a few short shows - however it means my stream looks worse lol, cant win! but it made me more money that way so

hope you're well btw! <3

waogtrain
01-27-2020, 02:52 PM
Lots of user connection issues so far today and my potential members will go from 30 to 5 in 1 second.

ravenskyy
01-28-2020, 02:17 PM
I got 3 new tags this week. Cum in her eye, faceforbukkake, not interested. Nice. Whoever wrote those, fuck you!

izshadow
01-28-2020, 02:25 PM
Someone told me on here I could ask SM support to enable gold shows and that is false.....

Thank you for asking about Gold Shows. We aren't able to check your Gold Show eligibility because it is an automated process. Every day, our system scans for eligible accounts and activates the feature automatically. As soon as you meet the requirements, Gold Shows will activate. You'll get a message and can start doing them right away!

PhatGirlDynomite!!!
01-28-2020, 02:42 PM
Someone told me on here I could ask SM support to enable gold shows and that is false.....

Thank you for asking about Gold Shows. We aren't able to check your Gold Show eligibility because it is an automated process. Every day, our system scans for eligible accounts and activates the feature automatically. As soon as you meet the requirements, Gold Shows will activate. You'll get a message and can start doing them right away!

At one point in time you could contact them to speed up the process. But I suppose this has changed or could depend on your stats when you make your request? As soon as I reached 5 stars I sent in an email and it was enabled. This was a long time ago. Over the years information on how to get approved for Gold Shows has been conflicting. I think it may come down to ratings, your hourly and possibly stream quality. This is from 2018, it's a bit vague because it doesn't say what your hourly needs to be.

https://streamatehelp.com/qualify-for-more-options/

euro_princess
01-28-2020, 03:32 PM
Someone told me on here I could ask SM support to enable gold shows and that is false.....

Thank you for asking about Gold Shows. We aren't able to check your Gold Show eligibility because it is an automated process. Every day, our system scans for eligible accounts and activates the feature automatically. As soon as you meet the requirements, Gold Shows will activate. You'll get a message and can start doing them right away!

I said that. One of my friends started recently and asked Liz for block sessions and gold shows after a few days. She got both at the same time, without any issue.
Customer support used to enable it also, I know other examples of girls. So I have no idea what changed meanwhile.

LullaBelle
01-28-2020, 04:23 PM
Something new has happened (that I noticed) It now says '00' for Potential Members when you are logged off after logging on.
I feel like they are doing more site maintenance and I wish they would give us a polite heads up so we can be prepared and a little more understanding before going in to our camming day. I've been online for an hour with no tips, no shows, nadda and several models who I popped in on are having the black screen of doom with the loading sign after popping in for a less than 2 minutes :(

MsJess
01-28-2020, 04:39 PM
I got 3 new tags this week. Cum in her eye, faceforbukkake, not interested. Nice. Whoever wrote those, fuck you!

It's weird, i don't get tags anymore! it's been like 6 months since my last tag :(

MsJess
01-28-2020, 04:41 PM
Something new has happened (that I noticed) It now says '00' for Potential Members when you are logged off after logging on.
I feel like they are doing more site maintenance and I wish they would give us a polite heads up so we can be prepared and a little more understanding before going in to our camming day. I've been online for an hour with no tips, no shows, nadda and several models who I popped in on are having the black screen of doom with the loading sign after popping in for a less than 2 minutes :(

It's pretty glitchy today, lots of user connection issues and users not having sound and having to reload, im pretty sure they are testing, i did a paid test for them this month, they are hopefully working on this.

LullaBelle
01-28-2020, 06:47 PM
It's pretty glitchy today, lots of user connection issues and users not having sound and having to reload, im pretty sure they are testing, i did a paid test for them this month, they are hopefully working on this.

It's been bad :( I'm hanging out here for a little longer but then I am calling it. I also have noticed the 'chat alert' sounds but no one will be in my room.
If you don't mind me asking MsJess, how do you do a paid test for them? That sounds awesome actually!

Erika_Xstacy
01-28-2020, 09:23 PM
any idea why my webcam is not connecting? smconnect/google chrome
camera is enabled
I tried firefox, it picked up my webcam but a hideous message that sm doesnt support that browser

edit: got it workn

ravenskyy
01-29-2020, 10:41 AM
I've been online for 20 minutes and I keep encountering the same glitch. I hear the noise for when a member enters my room, but their name doesn't appear anywhere in my room. Not in my chat or on my guest count.

It's extremely slow right now. No money. No one stays for more than 5 seconds. Just a few random people saying nasty things then leaving. I think I might just rage quit today.

KatM
01-29-2020, 01:15 PM
^^^ I am sorry raven, is the same for me, i wanna quit camming for many years now but i have nowhere to go unfortunately, it's soo disheartening :(

DahliaSimone
01-29-2020, 02:33 PM
Goddamn, I havent seen SM THIS glitchy in ages. I mean it always runs like shit on contest weeks but this is a whole other beast.....almost no traffic, and when there even is guys in my room they cant hear me, or they sit there for minutes not speaking. Finally had a guy who was gonna take me exclusive, but it didnt take him and it cleared my room of the other guy who i know would have taken me. Shit, Ive only made $50 so far on there this whole week (payout min is $100) and SM is my main site. Scary times. It will pass, as it always does, but it sure is panic inducing. Surely they know their site is fucked up....surely.....

MsJess
01-29-2020, 04:36 PM
If you want i can dm you :)


It's been bad :( I'm hanging out here for a little longer but then I am calling it. I also have noticed the 'chat alert' sounds but no one will be in my room.
If you don't mind me asking MsJess, how do you do a paid test for them? That sounds awesome actually!

anonymous camgirl
01-29-2020, 05:51 PM
Did anyone get their 1099 for US performers yet? I recall always getting it earlier than now.

waogtrain
01-29-2020, 06:00 PM
Not yet. I live in Oregon and will update when I get mine.

LullaBelle
01-29-2020, 06:16 PM
If you want i can dm you :)

Yes please and thank you MsJess :)

Sorceress
01-29-2020, 06:36 PM
So I thought it was me and my rates, but I guess the site is too glitchy? The noise notification is driving me nuts with no one entering. It's going off on me every 5 minutes, that's playing with my emotions.

MsJess
01-29-2020, 06:45 PM
Yes please and thank you MsJess :)

you could be selected to test for them any time. I got paid last time for it. :)

52695

KatM
01-29-2020, 06:56 PM
^^^ I wonder what they prepare for us cause from what i heard the session was not about a new feature but to see how we use SMB and SMC.

MsJess
01-29-2020, 08:47 PM
^^^ I wonder what they prepare for us cause from what i heard the session was not about a new feature but to see how we use SMB and SMC.

exactly!

PixiieGirl
01-30-2020, 06:02 AM
I think, touch wood, my audio isn’t glitching today!

KatM
01-30-2020, 02:55 PM
2473 models online just now when i got on cam myself, wow! that's a record!

waogtrain
01-30-2020, 03:49 PM
Not yet. I live in Oregon and will update when I get mine.

Got my 1099 in the mail today.

Candyland69
01-31-2020, 04:38 AM
Hello girls
Does anyone receive payments trough (via Worldpay Wire)? wire transfer bank transfer? how long does it takes? Thanks a loot good luck!

Miss_ShaSha
01-31-2020, 01:06 PM
Made a decent amount of almost $90 in 1.5 hrs this AM. Took a break and it's so dead that I've been a 0 potentials quite a bit. I picked the wrong day to STFO I guess. This is gonna tear up my back if it doesn't turn around soon. Goddamn shit fuck...

kk got that out of my system.

XSelinex
01-31-2020, 01:11 PM
Made a decent amount of almost $90 in 1.5 hrs this AM. Took a break and it's so dead that I've been a 0 potentials quite a bit. I picked the wrong day to STFO I guess. This is gonna tear up my back if it doesn't turn around soon. Goddamn shit fuck...

kk got that out of my system.

Yes, so silent now, zero in room and about 8 potentials instead 30-80 as usually, where is all members now?

NitaBaby
01-31-2020, 01:15 PM
Yes, so silent now, zero in room and about 8 potentials instead 30-80 as usually, where is all members now?


I gave up after I made my lil $115.

I need tonight to produce something better tho. And I'm signing up for camsoda. Makes no sense how much I rely on sm.

Holly_xoxo
01-31-2020, 03:02 PM
Hello girls
Does anyone receive payments trough (via Worldpay Wire)? wire transfer bank transfer? how long does it takes? Thanks a loot good luck!

I live in Canada and got wire transfers from SM. Usually hit my bank by Tuesday or Wednesday.

PixiieGirl
01-31-2020, 03:17 PM
Made a decent amount of almost $90 in 1.5 hrs this AM. Took a break and it's so dead that I've been a 0 potentials quite a bit. I picked the wrong day to STFO I guess. This is gonna tear up my back if it doesn't turn around soon. Goddamn shit fuck...

kk got that out of my system.
Im UK based, doubled my earnings this week on SM first 2 hours - then, suddenly crickets, I was only on 3 hours today but not just you <3

Genoveve
01-31-2020, 06:32 PM
Is anyone else's main pic messed up? When I look at the main page it's showing an old vid cap of me from whoknowswhen instead of my selected profile photo.

izshadow
01-31-2020, 10:35 PM
No idea why I thought coming back today would be profitable since I did good this afternoon. Freaking ghost town.

anonamiss
01-31-2020, 10:36 PM
Is anyone else's main pic messed up? When I look at the main page it's showing an old vid cap of me from whoknowswhen instead of my selected profile photo.

i can't see myself (due to geoblock) but yes, half my guys said i had some kind of screenshot from free chat as my profile, and the other half said it was my regular profile pic.

also -- does anyone else not have access to their pause button, or access to their block session settings? (everyone in my room confirmed they had no block session option.) i don't know if this is a streamate glitch, or some bullshit related to my new AB-5/employment status.

izshadow
01-31-2020, 10:41 PM
i can't see myself but yes, half my guys said i had some kind of screenshot from free chat as my profile, and the other half said it was my regular profile pic.

also -- does anyone else not have access to their pause button, or access to their block session settings? (everyone in my room confirmed they had no block session option.) i don't know if this is a streamate glitch, or some bullshit related to my new AB-5/employment status.

I still have my pause button and block session settings but I'm not in Cali..... hope it helps in figuring it out once a Cali person chimes in to.

DeepThoughts
02-01-2020, 05:13 AM
I have been having really very few glitches on SM I am curious what kind of operating systems you are all using. Are you desktop or laptop? Intel or AMD? And also what is your internet link up? Optic Fiber, cable or Radio? I hope it isnt bitchy but I feel like SM requires us to have top notch systems and super fast internet to avoid glitches. Anything less and weird issues start to pop up.

KatM
02-01-2020, 05:59 AM
^^^ This is right, they just sent an informative email about requirements, lots of info in there tho i expected a new feature or so LOL.
I rarely have tech issues because i have a good intel 5 desktop pc i only use to cam on SM and great fiber optic internet, my issue is the slow traffic.

P.S: My status here just changed to 'Goddess' as i have over 2000 posts now, i did not know at what number it's changing, wow, nice :)

gbjenna
02-01-2020, 06:23 AM
Can anyone give any insight as to what the hell is wrong with my feed? Everyone in my room is saying the sound is really bad, the feed is skipping really really bad. My upload speed is hovering between 7-9MB and I'm not running any other site! I don't know what's going on but I'm struggling to make a single penny. I'm so stressed out :(