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View Full Version : STREAMATE - Venting, Complaining, Discussing site issues



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DeepThoughts
02-01-2020, 07:08 AM
Okay so have you done a restart on your computer? Also have you done a speed test to see if its on your side?? Could be the site glitching on you.

gbjenna
02-01-2020, 07:20 AM
Okay so have you dont a restart on your computer?

Yes I've restarted it and I've tried with and without the wifi.

PhatGirlDynomite!!!
02-01-2020, 07:38 AM
Can anyone give any insight as to what the hell is wrong with my feed? Everyone in my room is saying the sound is really bad, the feed is skipping really really bad. My upload speed is hovering between 7-9MB and I'm not running any other site! I don't know what's going on but I'm struggling to make a single penny. I'm so stressed out :(

You may need to just log off for an hour and then try again. Also it sometimes helps to turn off your modem during that time too.


Okay so have you done a restart on your computer? Also have you done a speed test to see if its on your side?? Could be the site glitching on you.

You're audio is off a little bit. It wasn't lining up. I checked the site from my phone.

For the most part everyone's feed looked okay except for the obviously low quality feeds. But even then the audio was working. They just had grainy cams.

DeepThoughts
02-01-2020, 07:41 AM
^^ My audio wasnt lining up??

Also what does it mean with and without wifi?? If you're using wifi its probably going to lag unless you have fiber optics so best to plug in your Ethernet cable

PhatGirlDynomite!!!
02-01-2020, 07:50 AM
^^ My audio wasnt lining up??

Also what does it mean with and without wifi?? If you're using wifi its probably going to lag unless you have fiber optics so best to plug in your Ethernet cable

Yup your audio. I went right down the line and got to your room and the audio was delayed. Sounds like you both were having the same issue.

DeepThoughts
02-01-2020, 07:55 AM
Weird....... well I log off in 10ish mins so I will just hope they fix it by Monday!

gbjenna
02-01-2020, 09:45 AM
^^ My audio wasnt lining up??

Also what does it mean with and without wifi?? If you're using wifi its probably going to lag unless you have fiber optics so best to plug in your Ethernet cable

I've tried with my ethernet connection as usual and apparently it's shocking, I've unplugged that and run off the wifi incase it's a problem with the ethernet cable and it was the same.

I don't know how to double quote but yes my audio was really really bad apparently, like miles behind. So maybe it's an issue with the site. I'm going to come back on later and try again and hope for the best!

Thank you for your responses x

izshadow
02-01-2020, 09:45 AM
Its not you girl, it was happening to most everyone last night. Everyone was having trouble with audio and pixelation.

gbjenna
02-01-2020, 10:11 AM
Its not you girl, it was happening to most everyone last night. Everyone was having trouble with audio and pixelation.

Ugh what a pain the ass. Thank you. I spent over an hour on the phone to my ISP whilst the guy was doing a million things trying to figure out the problem before he said there shouldn't be any issue on my end as far as he can tell.

I was panicking like hell as I've had a nightmare week and not worked since Sunday, and soon as I've come to work the 4 privates I got all lasted less than a minute, 1 with a reg and everyone in free chat suddenly starts saying my feed is really bad, which probably explained something.

At least I know it's probably a site issue now.

PixiieGirl
02-01-2020, 10:37 AM
Ugh what a pain the ass. Thank you. I spent over an hour on the phone to my ISP whilst the guy was doing a million things trying to figure out the problem before he said there shouldn't be any issue on my end as far as he can tell.

I was panicking like hell as I've had a nightmare week and not worked since Sunday, and soon as I've come to work the 4 privates I got all lasted less than a minute, 1 with a reg and everyone in free chat suddenly starts saying my feed is really bad, which probably explained something.

At least I know it's probably a site issue now.
I’ve been having the same issue on and off for about two weeks now :/

gbjenna
02-04-2020, 09:17 AM
I’ve been having the same issue on and off for about two weeks now :/

Have support been any help? I've tried contacting them but I'm not holding my breath. All my other feeds are fine as is my internet so it must be an SM issue! Very frustrating

PixiieGirl
02-04-2020, 09:55 AM
Have support been any help? I've tried contacting them but I'm not holding my breath. All my other feeds are fine as is my internet so it must be an SM issue! Very frustrating
Ive not bothered tbh, I imagine theyll blame my internet as its shit lol - it has been ok the last 3ish times I've streamed tho

gbjenna
02-04-2020, 12:37 PM
Ive not bothered tbh, I imagine theyll blame my internet as its shit lol - it has been ok the last 3ish times I've streamed tho

I emailed support and then spent 2 hours trying to be all technical and computer savvy anyway ha and I've sorted it and my CPU has completely dropped too. Who knows what I did but it worked. Or maybe it just sorted itself out!

gbjenna
02-04-2020, 12:40 PM
Does anyone else get suspicious when guys ask you if you're going to turn the music off in private, before taking you?


I actually do turn it off so I said yes, but then soon as he took me private he sent his cam request over, which I declined and he immediately sent again so I just kicked him and blocked. I don't ever accept their cam before the first 30 seconds is up and I wasn't in the mood for any bullshit.

Esixxx
02-04-2020, 12:55 PM
Does anyone else get suspicious when guys ask you if you're going to turn the music off in private, before taking you?


I actually do turn it off so I said yes, but then soon as he took me private he sent his cam request over, which I declined and he immediately sent again so I just kicked him and blocked. I don't ever accept their cam before the first 30 seconds is up and I wasn't in the mood for any bullshit.


It depends- I generally don't shut my music off in private.

In exclusive chat I will- but in these cases it's a well mannered regular that wants to hear my voice. The other shows where I won't is if it seems too scripted - one cam model friend had shown me a site that had a very particular theme of ripped shows of cam models.

gbjenna
02-04-2020, 01:33 PM
It depends- I generally don't shut my music off in private.

In exclusive chat I will- but in these cases it's a well mannered regular that wants to hear my voice. The other shows where I won't is if it seems too scripted - one cam model friend had shown me a site that had a very particular theme of ripped shows of cam models.

I've started recording some of my shows so I can sell little or full clips of them which is why I've done it, but I am wary of those ones which are really scripted. I haven't had any for a while like that but it's a good point. Can I message you about the site you've mentioned please?

Esixxx
02-04-2020, 02:24 PM
I've started recording some of my shows so I can sell little or full clips of them which is why I've done it, but I am wary of those ones which are really scripted. I haven't had any for a while like that but it's a good point. Can I message you about the site you've mentioned please?

Yes you can

Ladybuggie
02-04-2020, 03:03 PM
I've been online for 20 minutes and I keep encountering the same glitch. I hear the noise for when a member enters my room, but their name doesn't appear anywhere in my room. Not in my chat or on my guest count.

It's extremely slow right now. No money. No one stays for more than 5 seconds. Just a few random people saying nasty things then leaving. I think I might just rage quit today.

Same here

Holly_xoxo
02-04-2020, 03:38 PM
Just finished a private and the guy's name and the earning I should have made aren't showing up. I wrote to Liz about it and hopefully it gets fixed but you might want to check your earnings after each private and make sure it's in there.

I just went on my members account so I could see my stream from a custies side and it's saying I'm offline which I am not. A friend went to see if she could get in my room and said I was showing high on page 1 and had the green available light on but when she clicked on me, it said offline.

waogtrain
02-04-2020, 03:46 PM
I've been online for a total of 30 minutes. I have had 0 guests and 0 potential members the entire time. I've refreshed multiple times and every time I try to click on my own room from the main page, it says that I'm offline.

DahliaSimone
02-04-2020, 03:49 PM
I've been online for a total of 30 minutes. I have had 0 guests and 0 potential members the entire time. I've refreshed multiple times and every time I try to click on my own room from the main page, it says that I'm offline.

Same. Ive had one in and out in my 30 minutes back on after rage quitting this morning. Somethings up.

KarinaGiselle
02-04-2020, 03:50 PM
Same. Ive had one in and out in my 30 minutes back on after rage quitting this morning. Somethings up.

Looks like I'm not the only one then. Strange.

DahliaSimone
02-04-2020, 03:54 PM
Yeah, fuck this shit. Im just going to count this as my day off and hustle hard the rest of the week, if SM starts acting right. I cant just sit around staring at myself all day for nothing. Its not like I have shit else to do, but I get way to antsy and bored to deal with this. Indy is equally as dead for me to day sooooooooooooooo.....im gonna eat my last edible, get baked out of my mind, and watch some Bobs Burgers and forget SM exists til tomorrow morning.

Holly_xoxo
02-04-2020, 03:59 PM
I've been online for a total of 30 minutes. I have had 0 guests and 0 potential members the entire time. I've refreshed multiple times and every time I try to click on my own room from the main page, it says that I'm offline.

I just gave up and logged off. Whoever their tech person is has done something really fucked up!

tropo
02-04-2020, 04:07 PM
Does anyone have a direct email for model support? I've tried leaving a message on the online support page, but after 3 tries no one has got back to me yet. I needed to submit new ID, which I did, a week ago, but no one has looked at it yet and I still get the warning message that I can't stream until it has been submitted.

KarinaGiselle
02-04-2020, 04:07 PM
Does anyone have a direct email for model support? I've tried leaving a message on the online support page, but after 3 tries no one has got back to me yet. I needed to submit new ID, which I did, a week ago, but no one has looked at it yet and I still get the warning message that I can't stream until it has been submitted.

Try with Liz

[email protected]

Des
02-04-2020, 04:08 PM
... I don't ever accept their cam before the first 30 seconds is up and I wasn't in the mood for any bullshit.

I stream with SMB and there is auto connect option after 30" Don't know if it's on SC too.
I wish they would let us have the option to only accept C2C in Exclusive like it is with the phone. I have it in my topic but many don't care or read and some give you bad rating if you decline it in private. Been there...

evamonroe
02-04-2020, 04:09 PM
look like no camming today!!! thanks for the lost money STREAMATE!!!! they should give us 50% for a while to make up for the b.s

AcidYellow
02-04-2020, 04:19 PM
Yep. Same here girls. I couldnt work the past two days and then this. I had a short pvt then didnt show up in my earnings, but support told me this issue is getting fixed at the moment. Ive lost hope on tuesdays.52714

Erika_Xstacy
02-04-2020, 04:21 PM
same.
im showing online as i should have but offline when i peeped

it only took a few minutes to realize i had no guest.. maybe 10 mins lol ::)

they are aware but im not sure if its a wave thing or a glitch today... seems like this happened a cpl weeks ago to models
----------------------------------------
during this downtime, anyone successfully using youcam?
its glitchy af but if i buy it will that help?

SM_Model1000
02-04-2020, 04:31 PM
Does anyone have a work around or expected time of resolution? I tried SMB and it was immediately showing the stream was ended after connecting for 0 seconds.

I'm hoping that the reason this is happening is because they are going to be offering a privacy shade until someone pays to see us. I personally am sick to death of free video/always on.

PhatGirlDynomite!!!
02-04-2020, 04:33 PM
same.
im showing online as i should have but offline when i peeped

it only took a few minutes to realize i had no guest.. maybe 10 mins lol ::)

they are aware but im not sure if its a wave thing or a glitch today... seems like this happened a cpl weeks ago to models
----------------------------------------
during this downtime, anyone successfully using youcam?
its glitchy af but if i buy it will that help?

The showing offline and in an exclusive glitch was happening this morning too.

I've never tried Youcam but I have played around with Snapcam for PC and it's free. It works really well, but it's kinda silly. The best filters also had ears or hearts.

waogtrain
02-04-2020, 04:34 PM
I only have today, tomorrow, and maybe Friday to cam this week before I head out of town. I'm getting stoned and cleaning my house for an hour before trying again. Streamate really needs to do another bonus week to make up for this.

Erika_Xstacy
02-04-2020, 04:37 PM
Does anyone have a work around or expected time of resolution? I tried SMB and it was immediately showing the stream was ended after connecting for 0 seconds.

I'm hoping that the reason this is happening is because they are going to be offering a privacy shade until someone pays to see us. I personally am sick to death of free video/always on.
you can connect it to your website and run it like that.
modelcentro offers streamate integration, its fairly easy

its fairly boring and rank will drop quick bc you are shown in the back of all the live feed models.

SamanthaSugar
02-04-2020, 04:38 PM
I'm online but showing offline as well :(

KatM
02-04-2020, 04:42 PM
I am online on site but show Offline in the listings, i even connected my toy and all looks fine but nobody comes to me and potentials is Zero, after i signed in i noticed nobody comes in my room and went to look up on site and i show offline?! WTF?!? what am i supposed to do now? this is ridiculous, i tried both SMB and SMC and is the same, on my side everything looks great and on main listings i am offline! Should i stay on?! Is it fixing itself? What can i do?!

Erika_Xstacy
02-04-2020, 04:42 PM
The showing offline and in an exclusive glitch was happening this morning too.

I've never tried Youcam but I have played around with Snapcam for PC and it's free. It works really well, but it's kinda silly. The best filters also had ears or hearts.

sm posted about it in their recent letter streaming with filters, filter me on up lol
i like the softening and adding in text or photos
i used it , pretended i wasnt glitching, i was too filter pretty to be phased by a glitch and they dont need to be focused on my mouth lol ;D - it switches frames fast and the mouth doesnt line up w words. ::) that aint cute

waogtrain
02-04-2020, 04:43 PM
You would think that they would at least send out a message acknowledging that there is a problem.

Diamond Dust
02-04-2020, 04:53 PM
Thank fuck for this forum because I thought I was the only one having this issue...I used SMConnect and SMBroadcast, different browsers, even dusted off my old laptop and nothing fixed it. It looked like I was logged in and streaming, but no one was showing up in my room, not even potential visitors. Checked myself and sure enough, it showed me offline. Thinking it was just me, I emailed support and they said they're working on it and it should be fixed soon.

JoyKitten
02-04-2020, 04:57 PM
Thank fuck for this forum because I thought I was the only one having this issue...I used SMConnect and SMBroadcast, different browsers, even dusted off my old laptop and nothing fixed it. It looked like I was logged in and streaming, but no one was showing up in my room, not even potential visitors. Checked myself and sure enough, it showed me offline. Thinking it was just me, I emailed support and they said they're working on it and it should be fixed soon.

It's the entire site is down.
Whether on the public home page, or member's home page, or even using a direct Cammodels.com link right to a model who's online, all requests show the model as offline.

I reported it to LIVE member support. I hope they're doing something about it.

SamanthaSugar
02-04-2020, 04:58 PM
[QUOTE=KatM;3159963]I am online on site but show Offline in the listings, i even connected my toy and all looks fine but nobody comes to me and potentials is Zero, after i signed in i noticed nobody comes in my room and went to look up on site and i show offline?! WTF?!? what am i supposed to do now? this is ridiculous, i tried both SMB and SMC and is the same, on my side everything looks great and on main listings i am offline! Should i stay on?! Is it fixing itself? What can i do?![/Q

I think the entire site is down. I logged on to the site, and every model I clicked on they automatically went offline

SM_Model1000
02-04-2020, 05:03 PM
I think they are going to restart the servers. I logged in on my customer account and contacted live support. They gave an estimated resolution time of 15 minutes.

Diamond Dust
02-04-2020, 05:03 PM
It's the entire site is down.
Whether on the public home page, or member's home page, or even using a direct Cammodels.com link right to a model who's online, all requests show the model as offline.

I reported it to LIVE member support. I hope they're doing something about it.

At first when I encountered the issue (which started as soon as I logged on) I was peeping in other rooms and they were working, so I'm thinking at first it must not have hit people who had already been logged on and streaming. But yeah, looks like it's the whole site now.

NitaBaby
02-04-2020, 05:06 PM
sm posted about it in their recent letter streaming with filters, filter me on up lol
i like the softening and adding in text or photos
i used it , pretended i wasnt glitching, i was too filter pretty to be phased by a glitch and they dont need to be focused on my mouth lol ;D - it switches frames fast and the mouth doesnt line up w words. ::) that aint cute


I just discovered snapcam this week and when it tell you "filter me on up" is my motto right now lol. I absolutely love it. A lot of them are a little distracting so I ignore majority of them but there are at least 3 that make me look divine.

Apparently it looks realistic too because I'm starting to get tags about how smooth my skin looks. I'm probably gonna use it forever now.

SuperPookie
02-04-2020, 05:30 PM
Nothing like doing two shows & not having either one of them in my frigging earnings wth :/.

waogtrain
02-04-2020, 05:32 PM
I'm back on and just did a short exclusive. Looks like I got paid but I'm going to double check that I got paid in full.

Erika_Xstacy
02-04-2020, 05:38 PM
Please Note!
We are aware of the technical issues you are experiencing and are working hard to resolve them quickly. Please remain patient. Once resolved we will work to make sure your stats are updated properly and accurately.

I am able to stream, I was down for 2.5 hours :(

Holly_xoxo
02-04-2020, 05:42 PM
Nothing like doing two shows & not having either one of them in my frigging earnings wth :/.

that happened to me too but they eventually showed up about a half hour later.

Erika_Xstacy
02-04-2020, 05:43 PM
Nothing like doing two shows & not having either one of them in my frigging earnings wth :/.
that mess is scary

KatM
02-04-2020, 05:51 PM
Please Note!
We are aware of the technical issues you are experiencing and are working hard to resolve them quickly. Please remain patient. Once resolved we will work to make sure your stats are updated properly and accurately.

I am able to stream, I was down for 2.5 hours :(

Aww, down for 2.5 hrs?! OMG, i was trying around 30 mins in total, 15 mins SMC and SMB and then 15 mins i sat online to see if it fixes itself then while i was typing to post a message in here i heard the sound of somebody coming in and the guy tipped and came pvt for a nice show yay! That being online - showing offline was scary! I was thinking something might be wrong with my account or so pheww!!

Now i see 'the blue circle of death', no wonder i only get ins and outs now :(