View Full Version : STREAMATE - Venting, Complaining, Discussing site issues
Euryale
02-14-2016, 04:34 PM
It blows. It's a punch to the gut when I see my placement drop 3 rows. It's an even harder punch when Liz tells me that my "computer can't handle the new Broadcaster" even though I told her that I'm using the Encoder, NOT the Broadcaster.
That to me is proof that they either aren't paying attention or just plain don't give a shit. Not long ago I sent an email with questions about the SM Broadcaster and they replied with an email about FMLE. I was under impression that the SM Broadcaster was supposed to be good with any reasonably decent computer anyway though? I might be mistaken on that. I didn't think you needed a beast to run it....
It's gone downhill for me since I updated it.
Did not cam today, is my day off anyways but i really dont know when to get on tmrw as the contest is still running, when there is a contest on site my traffic is affected and money too, i soo hate these contests, before these i did great during holidays for the last 5 years on SM (less competition, great placement, no crazy deals for gold shows, no content offerings), now they ruined business for 'regular' performers who wanna do their thing like in any other day.
About the prizes, yeah right, they offer thousands of $$$ to winners but dont send the checks to performers, how fair that is? If they wanna reward certain models why dont they increase their earning percent quietly w.o making a fuss with damn contests and affecting everyone.
So from now on i should expect that for every holiday & important event in the US there will be a contest, eh? Bad, very bad guys, u have no clue how many people suffer from this while few people get some nice prizes. More things to say but i dont wanna get myself even more upset now, next time sad lol.
gingerstcyr
02-14-2016, 06:03 PM
I thought I would add my 2 cents to this discussion. My question is this. Are most of the problems with girls outside the USA? I know this Internet thing is not an exact science. So many variables that cause all kinds of things to happen or not happen. My solution is not for everyone and not really a solution. I have two internet providers into my house. One is Cox high speed and the other is a back up cable modem from Century Link that is pretty shitty but it never goes down. I use two computers. One for my show and one for watching my room. I have my SM monitor in front of me. Under the table next to me is a small monitor that I use to watch my room. I log onto SM with a lurker account and hang out in my own room. I have a set of headphones on the floor that I can lean down off cam and check to see if my audio is synced. If it is not I open and close the browser on the lurker account just to make sure it is not the browser. Sometimes it is. Some times it is not. The lag between Cox and CenturyLink is usually one to two seconds from when I speak on the show computer until I can hear it on the headphones on the lurker computer. If there is still a problem I log off of SM, reboot both computers, and go back on cam. I would say 99% of the time it puts things back in sync. I can check what is actually going on in my room real time. I can even prime my own pump for a Gold show to get the room moving. I know that sounds kind of nutty but when you work alone...you gotz to do what you gotz to do. Works for me. Good luck!
xCamLovex
02-14-2016, 06:23 PM
I'm on vacation and although I've made great money with Streamate I realize how much I DONT miss the technical issues and how hard we work to broadcast. When RTT drops no one can find you..you can't even find yourself. I emailed support about this 4 months ago they told me to run some tests and screenshot a bunch of different things for them. I did so promptly and I haven't received a response back for about 2 months now. Now I notice more models having this issue.
I've noticed more and more SM models on different sites these days. I will mostly be using SM as a backup site and willing to spend extra time and money on creating a better environment for myself when I return. Out of every thread on this forum it's just pages on pages of models trying to help each other out bc the site literally DOES NOT work consistently.
PhatGirlDynomite!!!
02-14-2016, 06:32 PM
Did not cam today, is my day off anyways but i really dont know when to get on tmrw as the contest is still running, when there is a contest on site my traffic is affected and money too, i soo hate these contests, before these i did great during holidays for the last 5 years on SM (less competition, great placement, no crazy deals for gold shows, no content offerings), now they ruined business for 'regular' performers who wanna do their thing like in any other day.
About the prizes, yeah right, they offer thousands of $$$ to winners but dont send the checks to performers, how fair that is? If they wanna reward certain models why dont they increase their earning percent quietly w.o making a fuss with damn contests and affecting everyone.
So from now on i should expect that for every holiday & important event in the US there will be a contest, eh? Bad, very bad guys, u have no clue how many people suffer from this while few people get some nice prizes. More things to say but i dont wanna get myself even more upset now, next time sad lol.
For the most part I agree. However today was a normal day. No one showed up for the contest...not even the customers HAHA I do think there are other ways of doing things. They used to give vouchers to customers to spend on the site. Why not do that to get them to show up. I market all day long. Got stuff running while I sleep. But at the end of the day I don't wanna send too much of my hard earned traffic to this site. But in all fairness SM just started running these contest maybe they need to have a better group of people coming up with ideas? The contest doesn't have to be the same every time.
Glamourmilf
02-14-2016, 07:25 PM
Did not cam today, is my day off anyways but i really dont know when to get on tmrw as the contest is still running, when there is a contest on site my traffic is affected and money too, i soo hate these contests, before these i did great during holidays for the last 5 years on SM (less competition, great placement, no crazy deals for gold shows, no content offerings), now they ruined business for 'regular' performers who wanna do their thing like in any other day.
About the prizes, yeah right, they offer thousands of $$$ to winners but dont send the checks to performers, how fair that is? If they wanna reward certain models why dont they increase their earning percent quietly w.o making a fuss with damn contests and affecting everyone.
So from now on i should expect that for every holiday & important event in the US there will be a contest, eh? Bad, very bad guys, u have no clue how many people suffer from this while few people get some nice prizes. More things to say but i dont wanna get myself even more upset now, next time sad lol.
Plus, tomorrow is yet ANOTHER American holiday...Presidents Day.
Not really sure yet if it will affect camming traffic.
*I didn't participate in this contest. But Im going to sit back and watch this thread in the coming weeks. Gonna watch how many girls that DID, complain that they never got their 'bonus' checks.
jackiebee
02-14-2016, 07:59 PM
My first day back in a month or more, got a new computer, have been calibrating for what feels like my entire natural life. Jesus Christ, SMBroadcast, pull yourself together! Literally been delayed signing on by 30 minutes because SMB tells me to calibrate every time I sneeze.
Chellyinparadise
02-14-2016, 09:28 PM
I actually downloaded the new version of the SM Encoder tonight before i started work and it calibrated fine for me and when i tried it out tonight it was fine, before it was glitchy and people complained but when i used the upgraded one they all said my sound and video was perfect. I will have to see how it goes tomorrow might have just been lucky tonight. haha we shall see. I did have a few people having hard time with exclusive on occasion but they log back in few times and it worked but mainly tonight went well.
euaici
02-15-2016, 07:19 AM
But then what to choose, the placement boost SM gives if using the 720p settings or the better traffic eventually?
When things go wonky, I've seen it's better to choose traffic...page rank will settle when the site is no longer wonky. And since you don't do GSs, you don't need a million idiots in the room.
Soo confusing really... and by the way, my week seems compromised already, i only cammed for two days, the 1st one was pretty dead and for the second one on wednesday i had problems with my internet, after one hr of being on cam and trying both the sm broadcaster and adobe encoder my connection went dead on me, it was 2AM and could not call them but wait, took more than 1 hr to have it back and i was tired and pissed already by then, i got back on cam but got pissed on how dead it was and on the freeloaders and signed off.
Connection seems 'wonky' since then, some sites load very fast but some slow including SW.
I am on a different local internet provider, and at the other end of the city, but they also had a lot of issues last week, things like slow charging sites, dropped connection (even for mundane sites like yahoo...but I did call them (ehm, my BF did) at midnight, at 2 am, at 4 am, and things got solved faster like this. Don't hesitate to call anytime you have an issue, they charge you money regardless, so call and complain. I am really planning on contacting Consumer protection authorities on my providers, because they deserved it, and that actually solves things afterwards (experience speaking). If people don't complain, they will continue to act up.
'(
Relax and enjoy :)
Relax and enjoy :)
They have operators to pick up the phone from 8:00 till 23:00 :(
JessRyan
02-15-2016, 11:59 AM
For the most part I agree. However today was a normal day. No one showed up for the contest...not even the customers HAHA I do think there are other ways of doing things. They used to give vouchers to customers to spend on the site. Why not do that to get them to show up. I market all day long. Got stuff running while I sleep. But at the end of the day I don't wanna send too much of my hard earned traffic to this site. But in all fairness SM just started running these contest maybe they need to have a better group of people coming up with ideas? The contest doesn't have to be the same every time.
Men are really not "into" Valentine's day. geez, they are INTO the Superbowl big time. The spending customers are male and I think the contests should be geared for things men like. Pussy and football.
JessRyan
02-15-2016, 12:04 PM
Please, what sites! :D
I'm on CB after seeing one of my favorite SM models move there completely full time. ( do sm 2 or 3 days a week cb 2 or 3 days) The model I liked who moved there was early 20's cute body and very friendly, but she had a hard time getting gold shows and privates. She moved to CB and She's doing very well! There are a few others who like to split cam the token sites. I do just as good on CB as I do on SM but I like variety and the different clientele. Keeps things interesting. Plus, I do think being scarce and not working one site so much is better. The guys miss you.
PhatGirlDynomite!!!
02-15-2016, 02:01 PM
Men are really not "into" Valentine's day. geez, they are INTO the Superbowl big time. The spending customers are male and I think the contests should be geared for things men like. Pussy and football.
I know most don't care about vday. But to date all the contest were held on low traffic days. So I'm assuming the contest are a way to get girls tweeting and posting to get guys to log on. I think SM should meet us half way and send out emailers to entice them to log in. And not just for the who's on cam stuff. We can't mention twitter or say follow me but they want us to tweet them for a contest? Personally I think the stuff that's listed on the calendar needs an update. To me it looks boring. Why not give the top cammer in the site a spot on the calendar and then blast the customers with the date? Just an idea.
In my opinion SM should have sent out an emailed for the Super Bowl. But they didn't. Maybe a half time event would have been cool. Many other sites did this and men showed up. Lots of lonely guys out there. Vouchers to get them started only makes our jobs easier. Some will only use the freebie and that's it. And others may test it out and keep spending. Like I said SM used to do this but now some "thinker" has decided its best to let us self market and send the traffic backwards to them.
I'm not completely dissatisfied with the site but I know that they can do better. They really need to listen to us more.
BadBitch
02-15-2016, 07:09 PM
Fuck SM and their contests. They want US to do all of the work to bring them in money when SM can't even admit that their site SUCKS. The site is glitchy. Our placements are fucked. Our Roundtrip Times are off. We get kicked out of privates and exclusives. We get kicked off of the site. SM insists that it's OUR fault. Fuck you, SM.
BadBitch
02-15-2016, 07:30 PM
Also, what is it with these guys who tip $3 for a Gold Show then try and direct you during your show? What the fuck is that?? "Bend over, bb. Show your ass to the cam, bb. Show your feet, bb." I literally had to stop about 5 times today to remind these guys to NOT tell me what to do during my Gold Show - that if they want to direct, they can do so in exclusive. It throws me off of my game. Plus, it's not fair to the guys who pay upwards of $25, $30, $40, $50, etc. Just shut the fuck up already!
Euryale
02-16-2016, 04:24 AM
I signed on a bit early during the day yesterday, around 2 or 3 EST. My RTT has improved, so my placement was much better. Not as good as it was before due to lack of time spent online in the past weeks. But still much better. I was back on page one. At least.
I did have a guy come in and tell me that my cam looked "really good and clear bb" I told him how thankful I was for his observation.
He then sat in my room for 15min without uttering another word.
I only stayed on for an hour. I'm going to have to suck it up and put some real time in.
Hxchayley
02-16-2016, 07:20 AM
Tried getting on for a couple hours the past couple nights and just...wow. not only pretty much no traffic but I don't even have anyone talking to me, which is ridiculous! I'm positive everything is good on my side. I have no clue why I spaced out about the contest, I forgot Christmas was like that too. But I also attempted Friday night as well and it's was shit. These dudes are probably out spending their taxes lol fuck I hope things look up for me, glad to see some of you are doing well, gives me hope the maybe my good night will pop up soon.
^^^ Dead as a cemetery last nite, i made some money but god, was it difficult making them!!
Glamourmilf
02-16-2016, 10:40 AM
I FINALLY got all missing checks yesterday through Fed Ex delivery.
*Heads up~ BOTH times my checks never arrived, I was out of town.
There have been Mailbox Break ins where i live, the Entire month of January into February.The police said that thieves target these months, Because they know people get their tax refund checks. Even the girls who work at my bank Told me they, and lots of bank customers have had their mail stolen. Just a thought.:-\
xCamLovex
02-16-2016, 11:06 AM
I FINALLY got all missing checks yesterday through Fed Ex delivery.
*Heads up~ BOTH times my checks never arrived, I was out of town.
There have been Mailbox Break ins where i live, the Entire month of January into February.The police said that thieves target these months, Because they know people get their tax refund checks. Even the girls who work at my bank Told me they, and lots of bank customers have had their mail stolen. Just a thought.:-\
Glad you got your $ glamour!
Staples
02-16-2016, 01:28 PM
My checks have been late the last three weeks. I still haven't gotten this weeks and I always get them on Mondays. The last couple weeks they didn't show up until Thursday or Friday and the envelopes were beat to shit like maybe they got stuck in the sorter or something. I see that happening once but three weeks in a row? What the heck is going on?
Kitcatt
02-16-2016, 01:54 PM
well, this week the holiday probably knocked it back a day. I get payoneer and it looks like it won't be showing up until tomorrow
Issabelle
02-16-2016, 02:29 PM
You've gotta check the post-mark date to get an idea of who is at fault. If the mail is horribly beaten up, USPS will send it back to SM. However, if the post-mark date said it went out on Thursday like it was supposed to and didn't show up for a week or so, then it's actually not SMs fault. The post-mark date will tell you when the check was mailed out because the USPS must mark all received mail as soon as they get it (ergo, post-mark). After that, it's out of SMs hands how stuff gets delivered.
USPS has been cutting back hours, delivery days in some regions, and staffing. Shit is taking longer to process and deliver. And if you're angrily wondering why on earth the United States Postal Service, a necessary service partially funded by the federal government, would be cutting back, well--UPS, Fedex, and other alternative major carriers who are faster (but more expensive) have been diverting customers for years to the point where the USPS is not worth the money it costs to run. Ergo, if USPS is who mails your checks (since they're cheapest), you could start seeing delays and errors as a result of their problems and not because of anything SM can control.
Just my $.02
SnoviaTerror
02-16-2016, 02:47 PM
I used to work with the mail. And the machines they use like to eat letters. lol If something gets caught, it messes up other letters going through. Then it all just gets thrown in a pile to hand sort. With the staffing shortages and cut backs, that could take forever. That's why I hate having anything sent through USPS. :/ It really sucks when that's the only way you can get your $$.
Staples
02-16-2016, 03:11 PM
Well I suddenly know why I didn't get my check yesterday. It was presidents day so no mail DUH. I'm still not sure why the last two weeks were so off but at least this weeks mystery is solved.
xCamLovex
02-17-2016, 02:39 PM
checks are late for me again, too. presidents day i accounted for...we'll see if it shows up today. i went ahead and signed up for direct deposit because i'm sick of the inconsistencies.
YeshaLei25
02-17-2016, 04:42 PM
hello there where can i have the i.d of liz so i can contact her thanks
Glamourmilf
02-17-2016, 04:45 PM
hello there where can i have the i.d of liz so i can contact her thanks
You mean her email? It's
[email protected]
YeshaLei25
02-17-2016, 05:12 PM
Hello to all girls here im a model from philippines... and got some issue at streamate last January 25. they message me saying my account was close due fraudulent and i keep asking how come and why im not sure if sm broadcast have deal with it.. i just got downloand sm broadcast that week and started to stream at sm broadcast then suddenly got a message from them that my account as close permanently i mail them many times but support mail was copy/paste i also having some problem on my payment at Payoneer who was got pending and got cancel before my account get close.... can i ask some help how can conctact them thru phone or right department about my concern
missmercedes
02-17-2016, 06:03 PM
Wow, my laptop finally got so shitty I couldn't use it for camming anymore (it's a 2008 macbook...lol) and I'm waiting on a new nice computer that's perfect for camming. Streaming off my bfs Chromebook tonight (can't use encoder or anything) I dropped from page 3 to page 8. OMG! 5 fucking pages?!? the funny part..honestly my stream looks better off the Chromebook since my old computer couldnt always keep up w/ the encoder. This is too ridiculous...
xCamLovex
02-17-2016, 06:43 PM
paycheck arrived today:)
Glamourmilf
02-17-2016, 09:51 PM
paycheck arrived today:)
:bouncey::cheers::highfive::dance:
Blovely
02-17-2016, 09:59 PM
Alright, if anyone, ANYONE has or has had this issue and resolved it please PLEASE help, PLEASE.
Since I updated the sm broadcaster, my logitech c525 will run
at 30-60% of my CPU usage causing a full, consistent 100% CPU usage while streaming on the SMB. When it's not connected live
It's fine and my overall cpu usage remains under 45% for the most part. I never had that problem before the update, but it's also been a while since I've had this camera in my posession, but I clearly af Rembert never having problems with it. Idk if it's my computer, the cam, or the SMB. I have been having to stream with my built in cam, which works just fine on the SMB as well, but of course after the update my better external HD cam won't 'work correctly'. I had to factory rrset my laptop just to get the SMB to calibrate the c525 past 24%. I've worked probably 9 hours this week and have only made 31 dollars, holy fuck that's embarrassing. So again please, if anyone at all has had or is having this problem, please help. I've tried seeing if I'm missing drivers, I've tried to find the answer through Google research of course but...well I can't find anything specific to my situation enough to help. And I feel like if I contact support they'll do what they usually do and blow me off or take the easy way out and tell me it's my computer, or Internet or blah blah blah, because it's not an easy fix they can copy and paste an article to.
I'm thinking it might be the camera since you said that's the only thing you've really changed with your setup besides updating the broadcaster.
Hxchayley
02-17-2016, 11:11 PM
Turns out its my pc...time for an upgrade, thanks for reading that novel though lol
Promised
02-18-2016, 05:03 PM
Anyone else getting the "connection lost" thing over and over today? I don't know if it's the site or me....
xxtinamariexx
02-18-2016, 05:32 PM
Anyone else getting the "connection lost" thing over and over today? I don't know if it's the site or me....
I got it once today, but wasn't on long, but yesterday... I kept getting it over and over and over...... :(
freyasnecklace
02-18-2016, 05:40 PM
*Edit. Never mind, the help email says it is your email *
Help! Just got payoneer, and spaced on my login name. Payoneer is asking for program/partner name...? What is SM listed as? Uggggh
Bootsie
02-18-2016, 05:48 PM
Anyone else getting the "connection lost" thing over and over today? I don't know if it's the site or me....
I cursed this several times today. And it wasn't me, 99% sure. Drove me nuts.
MistressX
02-18-2016, 06:36 PM
Yeah that happens to me frequently, and then sometimes it wont reconnect at all :(
Promised
02-18-2016, 07:07 PM
I cursed this several times today. And it wasn't me, 99% sure. Drove me nuts.
it's done it to me like 10 times, I gave up for an hour, made some videos, come back, and it immediately does it again. I don't think it's my internet, because i'm able to surf the web just fine.
EllieGold
02-18-2016, 07:25 PM
$2 in 1 hour. I'm out. I need to smoke.
EllieGold
02-18-2016, 07:33 PM
I've been having an influx of guys waiting until I start a gold show to ask for pvt...Like, seriously? Why are they ALL doing it? I ask for $xx amount upfront. They all leave. Is there some secret board out there where they all go "hey let's try this on the model, it will so work!" ...
PhatGirlDynomite!!!
02-18-2016, 08:19 PM
I've been having an influx of guys waiting until I start a gold show to ask for pvt...Like, seriously? Why are they ALL doing it? I ask for $xx amount upfront. They all leave. Is there some secret board out there where they all go "hey let's try this on the model, it will so work!" ...
Girl Ive been wondering this with all the guys going Im kinda new to this. Like are they on a reddit or something?
SaraLaughs
02-18-2016, 08:40 PM
Has anyone else attempted to do phone in exclusive today? I had a guy restart the exclusive 4 times and I signed in and out twice but SM just didn't connect us. He was pissed, and understandably so. I hope he gets refunded.
christylive
02-18-2016, 08:41 PM
Omg WTF is going on here!? I can deal with the shit traffic but the encoder is giving me problems from hell tonight. Guys are saying lots of rooms having problems (whatever that means). Checked my connection multiple times so.......
xoprincessremy
02-18-2016, 09:30 PM
I had a custie take me pvt for 1 minute and 1 second. He left. I was not paid. His show is not showing up in my earnings.
I love you SM. Thank you.
Edit: Just got disconnected from a gold show countdown. Wow.
EllieGold
02-18-2016, 10:00 PM
$2 still after 4 hours. I want to just give up but can't. No spenders.
Glamourmilf
02-18-2016, 10:01 PM
Has anyone else attempted to do phone in exclusive today? I had a guy restart the exclusive 4 times and I signed in and out twice but SM just didn't connect us. He was pissed, and understandably so. I hope he gets refunded.
Speaking of this..Does anyone know if a guy is on an IPad, if he can still use the phone option? Like, would he program his mobile phone into SM's calling system? Thanks in advance.
Chellyinparadise
02-18-2016, 10:03 PM
Speaking of this..Does anyone know if a guy is on an IPad, if he can still use the phone option? Like, would he program his mobile phone into SM's calling system? Thanks in advance.
Id like to know that question too because i have had guys say that cant see the option for it when they are.
xoprincessremy
02-18-2016, 10:12 PM
Speaking of this..Does anyone know if a guy is on an IPad, if he can still use the phone option? Like, would he program his mobile phone into SM's calling system? Thanks in advance.
No, they need an actual phone lol.
I hate when guys try to do Phone from an ipad.