View Full Version : STREAMATE - Venting, Complaining, Discussing site issues
JoyKitten
02-21-2016, 01:16 AM
Today I've been bounced 4x using the 'Preferred' encoder settings. 3x in free chat, 1x in a paid session. Ugh!
A few weeks ago I was having the same problem, so I sent detailed, very detailed info & screen shots.
They replied it could be my lighting making the cam go nuts. I've changed all my lighting around, still getting kicked from the site. Clearly it's them, not us.
QueenMary
02-22-2016, 02:25 PM
Has anyone dealt with their image freezing on every single pvt session? It'll work fine in free chat for hours but 3 minutes into a pvt show and bam it freezes :(
Could it be a Mac compatibility issue?
Tigrillo
02-22-2016, 04:20 PM
Hello! sorry I didn't check in all weekend, if anyone needs the old sm encoder (version 12), feel free to PM me I have the installer file. It did solve many issues for me. Cheerio!
sweetgapeach
02-22-2016, 07:13 PM
^^messaged you
seicento
02-22-2016, 08:03 PM
For some reason sm broadcaster didn't want to start for me today.Uninstalled,reinstalled,was able to start it after a few reboots,calibrated again,my cpu(i5) would be 75% just with broadcaster running and no other programs.After another reboot I couln't start it again.Weird weird weird.I was using it properly till now.I'm thinking more of a computer issue and not broadcaster but who knows but since trying to start broadcaster for the first time today my computer went so slow.I'm doing a windows reinstall just now and hopefully things will get back to normal.All this shit didn't let me cam properly today.
sweetgapeach
02-22-2016, 08:34 PM
Mine is also having issues. Won't open no matter what. Freezes my whole computer. Im also doing factory reset after trying to uninstall/install about twenty times yesterday and today
seicento
02-22-2016, 08:50 PM
Mine is also having issues. Won't open no matter what. Freezes my whole computer. Im also doing factory reset after trying to uninstall/install about twenty times yesterday and today
Oh so it's not just me.I blamed my computer,it did the same thing,freezing and then nothing will run smooth after many reboots,yesterday broadcaster was just fine.Just finished reinstalling windows and gonna download smbroadcaster now, will see how's going on a fresh OS.
JaneBurgess
02-22-2016, 08:52 PM
Im using Abobe Endoder to see if it helps. The sites been glitching all night so I'll see if this helps
seicento
02-22-2016, 08:57 PM
Im using Abobe Endoder to see if it helps. The sites been glitching all night so I'll see if this helps
I used adobe encoder with no issues before trying to switch to smbroadcaster just one hour after starting my shift.I don't know why I didn't stick with adobe today,it was okay till I decided to use broadcaster and fucked my computer.I use them both every shift,when splitting I use adobe,when not ,i use broadcaster.I didn't have a problem with adobe in ages,I should just stick to that.
seicento
02-22-2016, 09:06 PM
So after reinstalling everything ,smbroadcaster decides for 1920x1080 @30 ,picture quality "good".I don't want this resolution but if I try to switch to 1280x720 and 2551 kbps it says quality "moderate".While before it was good or very good at 2500kbps,what the hell is wrong with it ?
But at least now will start and won't freeze my computer.
@sweetgapeach,a factory reset might help you .
sweetgapeach
02-22-2016, 09:08 PM
After I fought with it for three of the five hours I had to can Sunday, I switched to encoder and it was great. If clean install does not work, think encoder it will be for me until next update.
seicento
02-22-2016, 09:16 PM
After I fought with it for three of the five hours I had to can Sunday, I switched to encoder and it was great. If clean install does not work, think encoder it will be for me until next update.
It worked for me ,so good luck,hope it'll work for you too.I just went online for a test and looked ok,but more important now i can actually run broadcaster on my computer again and wont freeze. If I could figure why it calibrated in that resolution and why now 1280x720 is just moderate ugh.
SamanthaSugar
02-23-2016, 12:02 AM
All I get is moderate picture as well and I have an i7 with super fast internet and I've been wondering why I can't get a better picture as well. Beyond annoyed!!! I'm also so over going back and fourth with the encoder and the broadcaster it's been adding at least 1-1.5 hrs on to my shift. I just want to get online, make my goal as quickly as possible and then get the fuck off, not be wasting time with all these technical problems!! Fuck!
LustyLark
02-23-2016, 12:05 AM
Im using Abobe Endoder to see if it helps. The sites been glitching all night so I'll see if this helps
Yes! Super Glitch Fest tonight! Ugh!
Selenasecret
02-23-2016, 12:45 AM
Yeah a fair few last night were saying the picture kept freezing for them while they were discussing what they wanted in private. The encoder seams to be running fine 10% cpu (amd athlon x4 oc 4.7gig) but the memory useage is mental. Think they have a memory leak in the encoder as 32-bit should never use more than 4gb of ram. Mine was using 8gb of ram. Had to pagefile the 8gb to ssd.
Selenasecret
02-23-2016, 12:47 AM
Many of us have literally pc's that would make a gamer weep. twitchers stream 1080p run a game in ultra with 1080p even use green screen effects. Yet we cant get performance like that from the encoder
xoprincessremy
02-23-2016, 01:25 AM
lol I just found out a reg of mine blocked me... I tried replying to his message and i have been definitely blocked... not sure why seeing how our last excl was 30 min and we just hung out. this was about a week ago.
has SM been known to block girls from/for custies? like how they block our custies from/for us after we report their violations ? Idk. just weird.
sweetgapeach
02-23-2016, 02:52 AM
Factory reset did not fix it for me. I even did the super long one. Oh well, encoder it is.
sweetgapeach
02-23-2016, 02:53 AM
lol I just found out a reg of mine blocked me... I tried replying to his message and i have been definitely blocked... not sure why seeing how our last excl was 30 min and we just hung out. this was about a week ago.
has SM been known to block girls from/for custies? like how they block our custies from/for us after we report their violations ? Idk. just weird.
In my experience, that usually means that they changed their name. If they change their name after emailing you, you can not respond.
Sally Says
02-23-2016, 03:42 AM
All I get is moderate picture as well and I have an i7 with super fast internet and I've been wondering why I can't get a better picture as well. Beyond annoyed!!! I'm also so over going back and fourth with the encoder and the broadcaster it's been adding at least 1-1.5 hrs on to my shift. I just want to get online, make my goal as quickly as possible and then get the fuck off, not be wasting time with all these technical problems!! Fuck!
how old is the i7? can you find the Processor Number?
I wish SM would tell us what pc's work best with the SM broadcaster cause it seems they built that software to run with a specific configuration, i mean we dont all have the same pc's, operating systems, rams & graphic's, on my machine the adobe encoder works perfect with the hd720 settings while the broadcaster not, it freezes once at 3 secs for half a second then another 3 secs of smooth stream and again half a sec of freezing.
I dont get people complain about my stream, they say nothing and some take me pvt w.o complaining about freezing and lagging but also, i dont wanna ask them how my stream is and make them aware it could be an issue on my side, i asked a regular and he said yes, it's freezing constantly but i was thinking it's my connection (LOL) tho he did not take me pvt that eve even i switched to FMLE after & he saw me perfect again, guess it was a boner killer or something :(
Guess the guys look, if they like what they see and stream quality is good they stay, if they dont like it they leave w.o a word i believe, going to another room to check how they like it so pretty often u not aware u have issues, room not loading, showing as in pvt or offline when not, so on, unless people really complain or regulars make u aware of things or somebody else is checking on ur stream u sit there clueless thinking all is okay.
Looks like for everyone there are other 'symptoms' but for some is working perfect so what gives, why this?
What configuration we really need to work with this broadcaster properly?
seicento
02-23-2016, 07:23 AM
All I get is moderate picture as well and I have an i7 with super fast internet and I've been wondering why I can't get a better picture as well. Beyond annoyed!!! I'm also so over going back and fourth with the encoder and the broadcaster it's been adding at least 1-1.5 hrs on to my shift. I just want to get online, make my goal as quickly as possible and then get the fuck off, not be wasting time with all these technical problems!! Fuck!
I get 1920x1080 @30 ,picture quality "good" with an i5 @3.10GHz so is not like I have one of the best computers lol. But I don`t want that resolution as it will put more work on my cpu ,I want to stream in 1280x720 and this is where trying to switch gives me moderate quality.
If you have an i7 I wouldn`t blame your computer but maybe your internet,although you know you have super fast connection,so am I, but the speeds are not always the same,my speed varies from morning to night really and maybe that is the case for you too.
Sally Says
02-23-2016, 11:33 AM
A new i5 will sometimes be better than an old i7 though
Selenasecret
02-23-2016, 11:51 AM
Anything 3gig with more than 1core should work. Its all the background processes. Windows defender for example if they would only add direct x 12 to the software Amd would wipe the floor with Intel
seicento
02-23-2016, 11:57 AM
A new i5 will sometimes be better than an old i7 though
Agree Sally,but mine is old.I`m guessing her computer is not 6 years old ,I have first generation of i5 I think and I`m still able to get "good" and it used to be "very good" in broadcaster,that is why I said it could be her internet connection at the calibrating time being not so good.
Even when splitting two sites and using encoder,mine is still doing a good job.
Or when using two cams at the same time (one jci one broadcaster),never got moderate unless I choose lower resolution and then it will set itself to moderate.
I don`t know,I`m not good at tech stuff,just sayin.
freyasnecklace
02-23-2016, 12:04 PM
I can't get on because the broadcaster is stuck at 24% calibration every time I try to calibrate. No other applications open
xoprincessremy
02-23-2016, 12:07 PM
In my experience, that usually means that they changed their name. If they change their name after emailing you, you can not respond.
His username is still the same. Lol I found him on insta. Asked why he blocked me on sm (he had been begging for off-site contact and so I didn't see why he wouldn't be happy to hear from me finally).
He then proceeded to block me on insta after saying he "deleted his account." Lol!!!!! Ah well. Another custie bites the dust. Plenty more.
SamanthaSugar
02-23-2016, 12:48 PM
how old is the i7? can you find the Processor Number?
Hey girl!
I bought my computer about four years ago and the Processor number is i7-2670 QM CPU @ 2.20 GHz 2.20 GHz.
Tigrillo was kind enough to pass on the installer file to the version 12 of the old sm encoder, hopefully that will help.
Fingers crossed!!
IvyRose
02-23-2016, 12:58 PM
I can't get on because the broadcaster is stuck at 24% calibration every time I try to calibrate. No other applications open
? you can still use the FMLE External encoder, aka adobe flash media live encoder 3.1 (download on http://streamatehelp.com/interested-in-streaming-in-hd/)
I love the FMLE, still using it myself
KatyBoleyn
02-23-2016, 01:26 PM
We've fielded quite a few troubleshooting sessions with the new encoder now. The latest one has an issue with overwriting some settings when it installs, so you'll need to hunt around in your documents/apps for the junk files after you completely uninstall the old one, reboot the computer, and try to install the new one. The version 12 doesn't have this issue, so rolling back will also help if you can't find the files for a clean install.
The getting stuck at 24% thing has always been a connection issue from our experience - usually someone trying to stream on WiFi. Stopping it after it hangs there for more than 5 minutes and restarting MAY get it to calibrate and go (sometimes taking up to 10 tries), but the underlying issue hasn't been solved. Having a hard-wired connection is pretty much a requirement for Streamate now - a 30m cat5 or cat6 cable should be easy to come by.
I never manually uninstalled the old version but updated to the latest one (of course it got uninstalled and re-installed automatically), except the freezing i mentioned above for me is working great, i had no problems at all with errors and/or calibration.
Tip: What helped me get it to calibrate to "high" instead of "good" was adding one more lamp so looks like it needs plenty of light.
I have constantly FOUR lights on when i cam & add another one when i go into a show cause when i move camera i want great picture/ stream quality.
If i dont use the extra lamp in pvt the picture deteriorates, frames drop and bit rate drops too.
I saw models using too little light in their rooms so might this be an issue for some?!
AnotherLily
02-23-2016, 02:02 PM
So I just got my check that was supposedly sent out on 3 Feb... Thanks SM. :-D
Susperia
02-23-2016, 06:44 PM
lol I just found out a reg of mine blocked me... I tried replying to his message and i have been definitely blocked... not sure why seeing how our last excl was 30 min and we just hung out. this was about a week ago.
has SM been known to block girls from/for custies? like how they block our custies from/for us after we report their violations ? Idk. just weird. Maybe he deactivated his account. Alot of custies do that then they will reactivate it for awhile. I have a reg that does that.
Although I do have a question if custies can block from doing shows with us. I had one regular who used to do long exclusives with me at least once a month, then he would just come and quickly say hi and tease about going private and never would....I got pissed and blocked him, but when I went to block him it said he was alraedy blocked on the date we last date we did a show together, which is strange because I obviously never blocked him until he started pissing me off....I had 2 custies like that.....so that makes me wonder if they can block us, or block themselves from doing shows with us.
-----edit picture for privacy reasons------ he basically said the difference between streams when using SMB and FMLE is huge, SMB is looking crap compared to FMLE which looks perfect.
ETA: ok when my stream was checked by a friend from the UK i was told it looked fine but this guy came from USA same like the other one who said some time ago that it was looking bad, it might have to do with the round trip/ the long distance between me and SM servers?!? Looks like it.
Femmestudent
02-23-2016, 10:20 PM
glitches cost me an exclusive tonight :(
Bella28
02-23-2016, 10:40 PM
well yep tech issues have royally fucked me today thanks sm !!!!!
Vlodina
02-24-2016, 05:58 AM
Seemingly hardly anyone wants to talk to me today. They just want to lurk and stare. My banning finger is going to get worn out.
SophiaSylvan
02-24-2016, 07:04 AM
Last night was horrendous. Worst night perhaps ever on SM since I started. Plenty of traffic, just increased my upload tenfold and just started using the HD720 settings. It bumped my placement several rows, but man. I don't get it. Made me feel like a newbie.
xCamLovex
02-24-2016, 09:46 AM
Last night was horrendous. Worst night perhaps ever on SM since I started. Plenty of traffic, just increased my upload tenfold and just started using the HD720 settings. It bumped my placement several rows, but man. I don't get it. Made me feel like a newbie.
Tits bb and I'll take you Pvt? Please? Please? Please?!?!?!
..where do you live?
Bootsie
02-24-2016, 11:31 AM
Today none of my guys have been able to turn on their cams. Not in exclusive, not in private. Call me crazy all you want SM, but how is that a problem on my end? The pop-up to accept it just does not appear. Some of them said it won't even let them click to request it. *sigh* Oh well, at least I got shows and stayed connected.
imelly21
02-24-2016, 02:01 PM
so Im noticing.. 0 guests in the free chat section.. how odd..
normally there are at least 1-5 in there
imelly21
02-25-2016, 11:18 AM
I think SM is broken..........
SamanthaSugar
02-25-2016, 01:47 PM
? you can still use the FMLE External encoder, aka adobe flash media live encoder 3.1 (download on http://streamatehelp.com/interested-in-streaming-in-hd/)
I love the FMLE, still using it myself
Hi IvyRose could you pretty please take a screen shot of your settings? The settings that SM currently provides keeps dropping my frames and pixelates my picture.
If you like you can PM me :)
Thanks a ton!
MistressX
02-25-2016, 01:50 PM
Streamate just seems to be getting worse and worse. It hasnt gotten any better for me this month. I mean I am at the top pf the page now and have very little traffic, and even less paying traffic. What the hell is going on?
Streamate just seems to be getting worse and worse. It hasnt gotten any better for me this month. I mean I am at the top pf the page now and have very little traffic, and even less paying traffic. What the hell is going on?
Right now i see 1944 Models Online, last eve i also saw 1900+, is the 1st time i see over 1900 models on SM, normally there are 1500-1600 , sometimes 1700-1800 max but 1900+? Just thinking 100-200 extra models means more than 2 pages extra, the battle for traffic and paying members is serious. Did not cam last eve cause i had family sleeping over but i wanna cam tonite. Scared of this high number of models online.
ETA: 1981 models on now, the number increased while i was typing this, will it hit the 2000 mark now?
Yesss, 2002 models online, i take a print screen for this! This is a premiere, wow!
44314
MistressX
02-25-2016, 02:21 PM
Why are there suddenly so many now? Maybe I should start split camming with naked..
EDIT: just hit 2000!
SnoviaTerror
02-25-2016, 02:46 PM
Wow! Ive never in my 5 years, off and on with Streamate, seen this many models on at one time. Yikes!!
EDIT: 2049!!!
Chellyinparadise
02-25-2016, 03:19 PM
Wow! Ive never in my 5 years, off and on with Streamate, seen this many models on at one time. Yikes!!
EDIT: 2049!!!
Wow ive been with them almost a decade and never seen that either that is alot!!
JaneBurgess
02-25-2016, 06:09 PM
Streamate just seems to be getting worse and worse. It hasnt gotten any better for me this month. I mean I am at the top pf the page now and have very little traffic, and even less paying traffic. What the hell is going on?
Agreed. I'm in the middle of page one and hardly any traffic and they all think its a free site.
MistressX
02-25-2016, 09:48 PM
Maybe Streamate started advertising differently.. I got nothing but bottom feeders today and none of my regulars were anywhere to be found