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Chellyinparadise
10-28-2015, 06:18 PM
Good Lordt this week is fucking terrible so far. I just wanna hit my absolute baseline lowest acceptable goal so I can call it a week and take a couple days off to recharge, because at this point I don't know if Streamate with it's janky-ass traffic is the problem, or if 3 brutal shifts in a row is throwing off my hustle super bad. Cam gods send me some regulars so I an get this done PLEASE.

Sorry to hear, hope things get better for you and the rest of your week gets better.

KatM
10-28-2015, 06:22 PM
My bitrate has been between 450-500 no matter what i do on my ranking page it never changes past that. Im streaming using the new settings and it ends up on my ranking nowhere near that amount. Does anyone know what could be causing it to be that way. Ive tried everything i could think of maybe might have to contact support just seems so weird to have it so low constantly.
Im using a great computer i7 internet speed is high and great camera, so unsure what could be the issue. Im at a loss here with it any help would be appreciated if any one has any tips or advice.

Thanks so much

Just checking this myself and on Ranking page it shows 1331.75 Bitrate even i stream with 2000 plus the Round trip shows 441 WTF!!! Yes i am in Europe but 441? It was almost 300 before but never over 300!! NO WONDER!

Sorry i cant help u with any info on this matter Chelly, i really wish to know this myself.
Looks like using the higher settings is doing me bad, not good here. Oh well, i better lower them cause i need a stable stream, looks like the higher the settings, the more data is getting lost till my stream reaches SM servers in Seattle, USA.

ETA: do u babes believe my operating system has anything to do with these issues i have?
I run Vista Ultimate edition, might my OP be too old by now?

Chellyinparadise
10-28-2015, 06:38 PM
Just checking this myself and on Ranking page it shows 1331.75 Bitrate even i stream with 2000 plus the Round trip shows 441 WTF!!! Yes i am in Europe but 441? It was almost 300 before but never over 300!! NO WONDER!

Sorry i cant help u with any info on this matter Chelly, i really wish to know this myself.
Looks like using the higher settings is doing me bad, not good here. Oh well, i better lower them cause i need a stable stream, looks like the higher the settings, the more data is getting lost till my stream reaches SM servers in Seattle, USA.

ETA: do u babes believe my operating system has anything to do with these issues i have?
I run Vista Ultimate edition, might my OP be too old by now?

Its ok thanks though for replying to me, i appreciate it. Sorry to hear you are having issues with it as well and the rtt i had to go back and forth with my isp to see if it was on their end but there was never an issue on their end so weird. My rtt is back to normal but the bitrate seems stuck at those numbers so strange. Hope things get better for you and it gets corrected. Thanks again for replying i appreciate you taking time to do so.

MistressX
10-28-2015, 06:41 PM
Serioursly streamate Get your fucking shit together. Same glitches as before. Fuckit I'm signing up for MFC

TrifilinCamHo
10-28-2015, 07:11 PM
I almost wonder if they're about to finalize the 720 settings as like, the standard or whatever, and are fine tuning things which is in turn making it glitchier than usual. The last week has been pretty reminiscent of Streamgate Summer 2015 in terms of types and frequency of glitches.

jezzy
10-29-2015, 05:55 AM
Ever since the SMbroadcaster, I have noticed I am getting less time online than I am actually spending. This morning it was 2 hours less!! How can our placement get better if SM can't get the time right?

JessRyan
10-29-2015, 06:48 AM
I don't believe hours online REALLY help placement. It's how long you are in private and making $$. I think Scarlette mentioned this before, or someone did. And it makes sense because when I'm online there are some girls I notice, are not top models, only cam a couple days a week for a few hours who are top 2 or 3 rows front page. However, they ARE in private a lot. I think money made trumps time online. Kinda makes business sense if you look at it from that point of view. Just my thoughts from what I gather.

jezzy
10-29-2015, 07:08 AM
I wasn't sure. When they told me time online counts, I figured it was all time that counted toward consistency. I didn't look at it your way. Makes sense to me.

EllieGold
10-29-2015, 07:47 AM
I don't believe hours online REALLY help placement. It's how long you are in private and making $$. I think Scarlette mentioned this before, or someone did. And it makes sense because when I'm online there are some girls I notice, are not top models, only cam a couple days a week for a few hours who are top 2 or 3 rows front page. However, they ARE in private a lot. I think money made trumps time online. Kinda makes business sense if you look at it from that point of view. Just my thoughts from what I gather.

I think they throw these guidelines for us mainly to follow by them to "possibly" increase placement. My hours online kinda stink but I'll be on the first page now since I get privates a bit more frequently. I'm 38 weeks so I'm trying to hurry and grab some last minute preggo shows. When my hours went over 90, the minimum for the month, I really didn't notice a difference to be honest.

KatyBoleyn
10-29-2015, 09:53 AM
The X factor that is left out of your placement rankings is your conversion rate. How often do new visitors sign up when they visit your room? Getting a conversion, even though you may never have seen it and that customer never actually got a show with you, is tracked for your placement. Any website that wants to stay in business puts models on top that get new clients to sign. Affiliates only keep pushing traffic if the models can convert it. Not all shows you do are created equal...long time customers that would have found you anyways, even if they made you more money, aren't counted towards your placement near as much as the brand new guy that saw you and made an account just to get a show with you. Its one of the reasons why mysteriously middle or lower page models can make more money than top row models (and have higher paid %), but their rankings don't really budge.

AlyssaJane
10-29-2015, 11:41 AM
@KatyBoleyn I suspected as much. With conversion rate in mind, I'm wondering if enabling free chat has any affect on this statistic. Do you know if enabling free chat statistically helps, hurts, or has no effect on our conversion rate?

KatyBoleyn
10-29-2015, 12:50 PM
We haven't collected any stats on that - chat settings aren't something we control or have a ready list to look at. This is from conversations we've had with SM staff when we looked into promoting our own models. When I wanted to know why I couldn't top-list our models to promote them on a white label, we got a very detailed explanation for why we wouldn't want to do that (starting with "We don't have the ability to do that because affiliates want different things"). Their ranking system is designed to get conversions (MOAR paying traffics!), all else is secondary. The other things they outline and show you are things that give you the best chance at getting those conversions. They even joked with us that for every model saying "Why isn't there paying traffic?" there's an affiliate staring at is computer saying "Why isn't that model converting the traffic I'm sending?!?"

Sitting there bored or angry for hours doesn't convert traffic in the background or keep the bounce rate low, so your ranking slips even if you do all those things they ask on the list - those things just give you a starting point. The same with models with a good supply of regulars - they make money hand over fist, but their ranking isn't particularly high (if you see them at all, as they're in private 30-50% of the time). Then you see top row models struggling for an hour with a $100 gold show target...they aren't there because they make money (necessarily), they're on top because they draw, keep, and convert a crowd.

kortneykay
10-29-2015, 01:07 PM
We haven't collected any stats on that - chat settings aren't something we control or have a ready list to look at. This is from conversations we've had with SM staff when we looked into promoting our own models. When I wanted to know why I couldn't top-list our models to promote them on a white label, we got a very detailed explanation for why we wouldn't want to do that (starting with "We don't have the ability to do that because affiliates want different things"). Their ranking system is designed to get conversions (MOAR paying traffics!), all else is secondary. The other things they outline and show you are things that give you the best chance at getting those conversions. They even joked with us that for every model saying "Why isn't there paying traffic?" there's an affiliate staring at is computer saying "Why isn't that model converting the traffic I'm sending?!?"

Sitting there bored or angry for hours doesn't convert traffic in the background or keep the bounce rate low, so your ranking slips even if you do all those things they ask on the list - those things just give you a starting point. The same with models with a good supply of regulars - they make money hand over fist, but their ranking isn't particularly high (if you see them at all, as they're in private 30-50% of the time). Then you see top row models struggling for an hour with a $100 gold show target...they aren't there because they make money (necessarily), they're on top because they draw, keep, and convert a crowd.

I'm glad we have "inside" people to help explain things a bit more. I've always wanted to stumble upon a drunk SM personnel and seduce them into giving me all of the secrets *muahah* but I'll take what I can get. I does make me think though as someone who has decent placement constantly but sits there with a bitch face 99% of the time. I also might add that my bounce rate is ridiculous sometimes with maybe 0-6 guys averaging in and out of my room to maybe 9-15 if I'm lucky with free chat turned off. But then again (and this never fails) if I stand up for a tip and start twerking a slew of members come piling in O.o. I've even had guys say they've admitted to never entering my room, but watching from my link. This makes me wonder how many people are actually browsing the site, seeing a girl, and signing up like you mentioned. I wonder if my higher placement, but yet bitchy boring appeal is secretly getting guys to sign up to the site though I cannot see it.

I have noticed that some affiliates have will take a specific model and tweet and push her free chat because she's got them higher sign ups? I googled my name once on twitter and saw this previously. Basically I don't feel like I do anything special but yet my placement is always pretty high. My ranking scores are all excellent except my hours are always under poor. I often think the only reason I rank the way I do with little effort is because I charge higher rates. Could my own cammodel link promotion help aid in this? I do have quite a few guys spending weekly but not on me personally. Thanks for making this a bit more clear but it still boggles my mind, lol.

Holly_xoxo
10-29-2015, 01:39 PM
A couple of guys said they couldn't get in to private with me. One that did manage to get in suddenly left while talking to me (not sure if he got disconnected) and people coming in and out, multiple times in a row. Yehhhh, that site is acting up badly for me today. I'm seriously considering jumping ship. It's one thing to make hardly anything because guys aren't buying but it's different when I'm not making it because of the glitches.

BambiCutie
10-29-2015, 01:50 PM
Well, I think with other posts that have explained, glitches are part of the business. Its been getting better though focusing on the positives..not having to put on pants, driving to work in traffic, setting your own hours and not having to clamp your cheeks with a straight face when you fart to not disturb the work environment. Its great!

Kitcatt
10-29-2015, 02:50 PM
Thank you Katy, this is fucking brilliant! I think rankings now make so much more sense to me.

MissAdriana
10-29-2015, 03:38 PM
Thought I would give SM a chance for a few mins before MFC tonight, 3 regulars all with issues entering exclusive. Mfc feels like a breath of fresh air right now

kiki399
10-29-2015, 04:20 PM
A couple of guys said they couldn't get in to private with me. One that did manage to get in suddenly left while talking to me (not sure if he got disconnected) and people coming in and out, multiple times in a row. Yehhhh, that site is acting up badly for me today. I'm seriously considering jumping ship. It's one thing to make hardly anything because guys aren't buying but it's different when I'm not making it because of the glitches.

Just had the same issue I worked earlier and had no problems this morning and came back online tonight and I had a few customers say the same thing, are unable to get into private shows. So now, Im logging off no sense to sit online just to sit in free chat if guys cant get into privates. This is a major glitch, I also emailed support. They said the last few hours this has happened its 7:30 pm EST, so I dont know. I logged off at 1:30 and was fine. Good luck ladies

AlyssaJane
10-29-2015, 05:01 PM
I'm getting the exclusive chat glitch as well. The break button workaround is NOT solving it. Several customers making repeated attempts to connect. I click accept and they never show up in the room. They say on their end it's telling them it's timed out, and happening with me and other models for them. All guys have said they are on home computers as well.

KatM
10-29-2015, 05:03 PM
A regular tried FOUR times to enter exclusive & could not connect, i tried the Pause button twice & did not work. The guy has a specific fetish & has cam so he is not comfy to come regular private, he only comes exclusive. Oh well, not good!

sovereignv
10-29-2015, 05:03 PM
It's quite common, you can press the break button twice and it should put you in the exclusive session. If you don't have the break button you can write to support and ask them to enable it for you.

MissMoore
10-29-2015, 05:06 PM
Yeah..... excl. chat is broken at the moment for me too. I logged in around the later afternoon and excl. chat was working just fine BUT the cam 2 cam feature wouldn't work at that time. I was suppose to be done working hours ago. lol I don't know if it's related since the site is a legit clusterfuck of fail tonight but my C920 also wouldn't work. Thank god I have a back up cam that's working for at least prems.

JessRyan
10-29-2015, 05:07 PM
Muther fucker!!!!!

AlyssaJane
10-29-2015, 05:33 PM
No, going in and out of break does NOT fix the issue like it usually does.

Chellyinparadise
10-29-2015, 05:42 PM
I am sitting here right now accepting an exclusive from this customer who keeps trying for the third time and im sitting stuck in limbo somewhere in sm cam world. I tried logging in and out hitting break button and im so frustrated! I want to scream so bad. Already lost out on a few exclusives and those pay most ahhhhhh..need to calm down

JessRyan
10-29-2015, 05:46 PM
I guess they FIXED the break button glitch that FIXED the exclusive glitch! I know some girls hate gold shows, I do now too. But they have been working today. If you have good communication with your guys, offer a special gold show. I did for a few of my exclusive guys. a 10 min show for 25 gold and THAT worked. Better than nuthin

JessRyan
10-29-2015, 05:46 PM
Offer a special priced long gold show. they'll do it if they really want you. and gold shows worked for me just now

Chellyinparadise
10-29-2015, 05:56 PM
Thanks jess, i will try that if they insist on exlusive not much i can do about that. You are right better than nothing atleast they can get some kind of show where they feel more one on one with a higher price. I wish sm would get these damn glitches fixed when we lose money so do they..i may need to take a break and calm down haha

AlyssaJane
10-29-2015, 05:58 PM
Offer a special priced long gold show. they'll do it if they really want you. and gold shows worked for me just now

Brilliant! But alas, I'm taking a cat nap for now. If it's still glitchy when I go back on tonight I will try this. Great idea lady, thanks for lookin out!

AlyssaJane
10-29-2015, 06:03 PM
@KatyBoleyn It all makes perfect sense. I worked call centers for years, and the thing they didn't tell us on the bottom (that I learned after being promoted) was that the sales calls are routed to reps with a proven conversion rate, that can turn a service call into a sales call. It just makes business sense. Why am I going to route paying customers to somebody who can't close a deal? It also explains the times my room has been a ghost town even tho my placement was good, yet other nights I can be making a ton of money despite poor placement. My takeaway from this is to focus more on perfecting my hustle and converting the customers I do get, and stop stressing about arbitrary things like what page number I am on (then getting attitude that translates to my customers, and hurting said conversion rate.) Anyways thanks so much for the info. Truly helpful!

MistressX
10-29-2015, 07:16 PM
I have regulars telling me they are getting fed up with all the glitches all the time and that they get the same answers from support that we do, that it their end/their fault. They are leaving the site in droves

MistressX
10-29-2015, 08:27 PM
Not for me. I was on for an hour and got ZERO privates. And barely any traffic. Last week was awesome for me and I was on the top row for the very first time. Now it's tanked... So frustrating

KatM
10-29-2015, 08:40 PM
A total waste of time tonite for me, after the glitchy exclusive(s) situation i just sat here for nothing, no traffic, no pvt's, nothing to stay online for.
Took a break, reset pc, modem, changed settings, nothing helped.
Logged off, not going to stay on cam in a dead room.

BiscuitT
10-29-2015, 10:08 PM
Same exclusive issues here, I never complain about glitches on SM because they almost never affect me but today everything was weird. I even thought when some guy repeatedly tried to go exclusive without success that he was doing that on purpose because he wasnīt really sure or just being an asshole to clear my room up :D Thing is I end up making a little more of nothing, so I just logged off. My placement itīs pretty shitty too, still on first page after a year off but not my usual place still, I want to work on it but itīs pretty difficult to do so when youīre sitting there in a dead room. Hopefully things will back to normal soon!

squirt4umaster
10-29-2015, 10:43 PM
hi im also a streammate model and today was bullshit i still did great but pvt and exclusive wouldnt work!!!!i started work at 6:00 pm and did 4 exclusive right off then 3 pvt 10 min later a guy tryed to take me to exclusive and it didnt work!!!!! i still did great but still i could have done even better if streammate didnt fuck up!!! it didnt get fixed for me till 11:30 pm!! i just did gold shows all night!!

EllieGold
10-29-2015, 10:49 PM
SO i wanted to email someone back but got this "Cannot send to these users". The guy bought a custom video from me earlier today. Maybe credit card fraud? Who knows? This has happened before in the past but since I was due to message him back, this really got my attention. He was on earlier with no problem?

LittleSexBunny
10-30-2015, 12:12 AM
SO i wanted to email someone back but got this "Cannot send to these users". The guy bought a custom video from me earlier today. Maybe credit card fraud? Who knows? This has happened before in the past but since I was due to message him back, this really got my attention. He was on earlier with no problem?

I've always wondered this too...I always just assume credit card fraud and move on though... i dunno

JessRyan
10-30-2015, 06:58 AM
Brilliant! But alas, I'm taking a cat nap for now. If it's still glitchy when I go back on tonight I will try this. Great idea lady, thanks for lookin out!

oh, you know how huffy and puffy I was yesterday (Thur) !!? I started at 11 am PST and everything went smooth until say around 3:30pm when it gets busy for me! From 3:30 to 6pm is usually very busy for me because of the east coast time. I had a long exclusive guy get kicked out of exclusive and that's when it started! After that no one could go private and my break button trick was I guess fixed! I thought, well maybe a gold show will work? So the 2 guys who were trying and trying (god bless em) to take me private agreed to a long, high priced gold show. I did a few of them with success and they had me all to themselves with the high price. funny thing in between the shows I typed out an angry email to support and the guys in my guest chat were laughing as I pounded the keyboard.
I ended it with my old saying "you can put a man on the moon but you can't get a guy into private chat?!" Oh, I just get so mad when things don't work and money is lost.

squirt4umaster
10-30-2015, 09:37 AM
ya its working for me to now!!! it was so weird!!! one sec it was working then it wasnt hope it stays fixed!!!

LittleTransClit
10-30-2015, 01:53 PM
Okay so here's a fun gem. We have 10-20 people come in and out of our room on average every gold show we attempt (2-3 minute timer). We only actually get to start half of them... but not for lack of interest! See here:


Us: can u hear us? any connection issues? :-)
davest1285: hello and i can hear you
Us (talking): Awesome! Are you planning on joining us in our fun gold show today?
davest1285: i will join if others will

Dude, don't you think EVERY OTHER PERSON is thinking the same thing? And therefore NO ONE pledges when we only need 2-3 people to start the show... So the show doesn't start even though everyone wants to join.

Should we just require one person to pledge, and then run out the timer before starting? How do you all do your gold shows?

I guess all the customers who realize SOMEONE has to be the first to pledge have already got their business done....?

KatM
10-30-2015, 05:25 PM
I dont know what happened but after the Exclusive glitch experience yesterday my room is just dead, i mean i have no traffic, not even freeloaders asking for free things; looks like if i dont participate in this Halloween contest i get no people in my room?!?
Well, i simply dont have a costume, i use my money for bills and food, i dont even have accessories to improvise something, this holiday means nothing to me but looks like i sit dead here if i dont participate?! Hmmmm. Weird!

BambiCutie
10-30-2015, 05:38 PM
I dont know what happened but after the Exclusive glitch experience yesterday my room is just dead, i mean i have no traffic, not even freeloaders asking for free things; looks like if i dont participate in this Halloween contest i get no people in my room?!?
Well, i simply dont have a costume, i use my money for bills and food, i dont even have accessories to improvise something, this holiday means nothing to me but looks like i sit dead here if i dont participate?! Hmmmm. Weird!

Not really, I had pretty good traffic today..but you shouldn't have to run out and buy a costume to gain viewers. (It can be eye candy though) Sometimes there are waves of dead silence and then suddenly more members show up after 20/30min, you just have to bite the bullet and stay on or move to plan B and change what it is you are doing. I hope to start MFC soon, which will be less stressful having to deal with in and out, asshole hoppers..only difference is its a giant chat filled with bullshit and you usually don't have to move a finger. I feel like it is more laid back too!

KatM
10-30-2015, 06:08 PM
^^^ Thanks!
A lot of popular models are on just now participating in Halloween contest (well, there are nice money to win, right?) so competition is even more tight, maybe that's why, of course a nice costume helps with traffic; earlier on i saw over 1700 models online.
Right, time to either log off or improvise a costume LOL. Good luck everyone & Happy Halloween!

MissAdriana
10-30-2015, 06:14 PM
Yeah the break button does not fix that issue anymore. I had a regular get on with "tech support" (LOL) and he tried to enter excl maybe 10 times? It was a lot but he could never get in & I guess he gave up because I didn't see him again. All 3 ppl on computers too. Today was fine other than 1 regular getting kicked out of exclusive I'm sure if I stayed logged in longer there would have been more issues

JessRyan
10-31-2015, 10:38 AM
Hearing that makes my blood boil. Poor guy wanted to see pussy and god damn if he can't get into exclusive. You don't make money, Steamate doesn't make money and why in god's name did it work last tuesday but not today?! I'm being serious. Our guys are visiting us to see us and have intimate moments, seconds and minutes with us IN private. Sex is important to them. It's what we offer, our job, and it's what they want. (the crowd: "Yeah!") Makes me wanna go to, where? Seattle and knock on the door. No, I'd just walk in.

Chellyinparadise
10-31-2015, 10:56 AM
I dont know if this happened to anyone else last night but when a customer tried to go premium it would take them a few tries and they would get booted off and me too a few seconds later but my exclusives were fine, had to log back in few times.

PhatGirlDynomite!!!
10-31-2015, 12:37 PM
Hearing that makes my blood boil. Poor guy wanted to see pussy and god damn if he can't get into exclusive. You don't make money, Steamate doesn't make money and why in god's name did it work last tuesday but not today?! I'm being serious. Our guys are visiting us to see us and have intimate moments, seconds and minutes with us IN private. Sex is important to them. It's what we offer, our job, and it's what they want. (the crowd: "Yeah!") Makes me wanna go to, where? Seattle and knock on the door. No, I'd just walk in.

I love how you rambling on. I can just hear you working out the problem as you go along. I write like this as well. Often times my stories go left right and backwards. But if you stick with me the thesis will eventually make sense, I promise.

JessRyan
11-01-2015, 12:01 PM
I love how you rambling on. I can just hear you working out the problem as you go along. I write like this as well. Often times my stories go left right and backwards. But if you stick with me the thesis will eventually make sense, I promise.

LOL I do look forward to see what you write too. You have a great sense of humor. I've been in customer service for so long, it really gets me mad when things don't work. I don't make money and the guy can't cum! Damn

Bootsie
11-01-2015, 02:17 PM
I had a few regulars trying to tip gold, didn't work, just kicked them out of the room. Lovely. Guys couldn't go pvt or excl either, they'd click my button and it would take them back to the main page. All of this during the Costume Contest shit, when I was well back on page 2 and happy to have anyone in my room interested in me. Sigh. Yesterday was a personal life shitshow (fire in building, hours standing outside in rain waiting to be let back into my apartment, not near me thank goodness) and today is another schmozzle (dear family, stop getting sick and going to the hospital, it makes me too nervous to live). Fingers crossed tomorrow is better! I am getting back to a regular cam schedule between all my sites as well, which will help. But UGH SM I am THIS CLOSE to starting to tell guys where else to find me, it annoys me that they want to pay but can't. Knock wood, things will get better soon.

TheAnonymousGal
11-03-2015, 08:40 PM
Lagging over a minute long. Freezing too. Impossible to work. I guess it's just me but things are fine one day and next day, I can't cam. Nothing changed. No other programs running on my PC. No virus'. Things go from perfectly fine to unable to cam. No rhyme or reason. Last time I had problems, it took a month for them to mysteriously disappear (no help whatsoever from tech). I'm beyond frustrated. Been exclusive with sm for over five years but can't keep taking time off work. I'm posting here in case it's not just me. FTR, the time now is 11:30 ET.