View Full Version : Official Thread MySecretPayment.com - A New Model Run Payment Processor
JessRyan
10-21-2016, 02:31 PM
Thanks Ivy and girls. I too have bailed out of MSP and have yet to get my last payout of $160 I've been asking for it for the last 3 weeks. I hate that I have to write too. But I would never recommend it to anyone. I just want my money Ashley.
JessRyan
10-21-2016, 02:33 PM
I moved my site/payment back to LCMS and within a couple days Loveshooks had a beautiful page up and running for me. If only I had known then what I know now. Lesson learned.
ArynAdams
10-23-2016, 02:31 PM
Can you make your own url with LCMS (or CMD), like you could with this site? (I see that you can also with whose online)
JessRyan
10-24-2016, 02:52 PM
I made my, or bought my web adress/URL using go daddy. It was very simple and I'm glad I did it. whootyjessryan.com is MINE all MINE! and after I closed things down with ashley, I asked loveshooks to take my URL and attach it to my LCMS profile. whootyjessryan is my call name username and what most guys use to find me. It helped bring me business. I wish I had done it sooner.
IvyAdams
10-24-2016, 09:49 PM
Can you make your own url with LCMS (or CMD), like you could with this site? (I see that you can also with whose online)
You should be able to attach a personal domain to any site. You could do it with manyvids, cammodeldirectory.com, any of them. You just have to forward the domain. :)
hyori
10-25-2016, 07:27 AM
Jesus this is the second time I've recommended a site and it went to the shitter. From now on, I am not recommending model run businesses until they've been around at least a year.
JessRyan
10-25-2016, 01:46 PM
I understand Hyori. I really hopped it would be good too. I supported it all along until I felt I wasn't getting the attention I deserved. It was slow at first, but towards the end I felt like I had to beg for my payout and would get really short and vague replies. I really felt bad it didn't work out and closed my account. Bottom line, if you're going to offer a business, make the time to do it right. I'm giving you a percentage and depending on good business, I'm not a big money maker like Ivy Adams, but I had regulars who used MSP at least every week (and the last 2 transactions I'm waiting for I know will not do charge back because they moved with me and are good regulars of mine) I just want my final payment and be done with it.
IvyAdams
10-25-2016, 03:13 PM
I understand Hyori. I really hopped it would be good too. I supported it all along until I felt I wasn't getting the attention I deserved. It was slow at first, but towards the end I felt like I had to beg for my payout and would get really short and vague replies. I really felt bad it didn't work out and closed my account. Bottom line, if you're going to offer a business, make the time to do it right. I'm giving you a percentage and depending on good business, I'm not a big money maker like Ivy Adams, but I had regulars who used MSP at least every week (and the last 2 transactions I'm waiting for I know will not do charge back because they moved with me and are good regulars of mine) I just want my final payment and be done with it.
It's not even about the dollar amount Jess, it's the principal of the matter. You weren't taken care of- and it's a business model that is centered around the the models using the system, you should be the MOST IMPORTANT PART.
Snowy0Star
10-28-2016, 09:04 AM
Jesus this is the second time I've recommended a site and it went to the shitter. From now on, I am not recommending model run businesses until they've been around at least a year.
dont feel bad about it no ones mad at u for it so no reason for u to be upset with urself for it. u had the best of intentions its not ur fault bonga and this service went to the shitter if u didnt make the thread someone else might have anyway just happened to be u both times lol
KatyBoleyn
10-28-2016, 09:28 AM
dont feel bad about it no ones mad at u for it so no reason for u to be upset with urself for it. u had the best of intentions its not ur fault bonga and this service went to the shitter if u didnt make the thread someone else might have anyway just happened to be u both times lol
To be fair, Bonga didn't go that way...Bonga has always been Bonga. Not good, not bad, just Bonga. We were kind of taken by surprise that the demand jumped so high for it, but its part of our program now and we still have some models (especially European) that prefer to work there.
As for an indy/website platform, Indiebill.com is excellent. The guys running it have been very easy to work, very motivated, and operate with a high degree of ethical standards. We scrapped our own program and partnered with them for the 85% billing platform.
ModelCentro has a lower cut (~70%), but they're a little more "mature" in the industry and have a lot of features that are in demand as well as some additional traffic.
ArynAdams
10-28-2016, 02:03 PM
Jesus this is the second time I've recommended a site and it went to the shitter. From now on, I am not recommending model run businesses until they've been around at least a year.
It's hard to tell what will happen! We tried it. We made some money, even if it wasn't gonna make us a mil.
ashleysinclair69
11-01-2016, 10:46 PM
Ivy... and others. I wanted to take a look at this thread because recently there have been a few models out there (none of which are clients) basically bashing me on social media for not paying models. None of the models Ive ever worked with have ever actually spoke bad about me on social media, so I was surprised. I have ALWAYS paid models. In Ivy's case, we were still in the growing stages and I discussed that with her personally. She used it as long as she could, until she found something that suited her better. I always paid her. In the beginning I was struggling to find a payment source that could cover in ONE transaction her entire payout and finally found that my bank could WIRE to hers relatively easily (although I think her bank may have charged her a small fee to do it.) We definitely struggled to keep up with the payout demands that Ivy had due to the sheer volume she produced. It was a growing pain, and we were in contact about it as it happened and grew. I felt like we parted ways on at least satisfactory terms. I'd do the same thing. If a service that I felt could serve my purposes better than something my best friend offered, I'd make the switch too. I have no ill feeling toward Ivy, and I hope she doesn't toward me either. I did what I could for her and when what she needed exceeded what my business could provide at the time, she moved on. It's business. But she was ALWAYS paid and it was always the quickest way I could provide payment (even if it didn't live up to her expectations.) I felt like we were always transparent with each other. She was frustrated toward the end and told me about it, and I did what I could for her and then she moved on. It doesn't have to be personal. I've never heard of her saying something PERSONALLY about me to anyone. But there have been some models doing that on social media, and I don't even know who they are and they have never been a client. So, Ivy, if you could be so kind as to confirm that you were paid every penny you were owed (even a few chargebacks that came thru after you got approval that could have been deducted, but weren't), I'd personally like to show publicly, that you were paid your money. Every cent of it.
Now as for some of her complaints, about model control of the site... etc... and a few slow payouts: We were definitely going thru some growing pains and not ready for the type of volume Ivy ended up doing. A little back story is, I never started this to make money from models. I started it for myself and used it for 4 years before anyone else ever heard of it. I had a few friends along the way ask if they could use it and word spread until one day someone told me it could really help a lot of people. So I attempted to make it work, but it doesn't fit everyone's business model. Currently there are over 100 models using it just fine and some of them have used it for 3+ years with no issues.
I no longer really even "advertise" it. I didn't really to begin with, honestly. 90% of clients come word of mouth. I've always had a good reputation and a relationship with models. Other than just not being a right fit for a particular business model or have some growing pains, MySecretPayment has served its purpose for many models. I don't feel like that merits going out and talking badly about me as a person (not Ivy, but like I said, a few others who have read this forum but have no first hand experience because they were never clients.)
Can we put an end to the personal bashing. We dropped the ball for Ivy's situation a few times (and there may be a few others who it didn't work out for.) But Ivy and every other single model have been paid according to the terms of their agreement with the company. I had thought I made amends with Ivy but she isn't the one out bashing me (that I know of. I don't think she is that unprofessional. I have nothing but respect for the work she does.) So to the girls who are out doing that... please stop. Because Ive never "wronged" anyone. Even if I didn't live up to what someone wanted, I did what I could and there hasn't been anyone who was not paid. (I can't say that enough.)
I hope this will put an end to it. And Ivy, best wishes and continued success to you girl. You are one of a kind. Keep killing it!
-Ashley
Well, I finally had to switch from using MySecretPayment.
I was so excited for this service at first and it seemed like it was going to be amazing, and at first it was relatively smooth.... even though there were some kinks- I attributed them to the fact that it was a brand new business, and that they would be ironed out with time.
Then things started to change.
Let me start by saying that I do not like the fact that once a payment is made, you (as the model) don't know whether or not the payment was declined or cleared until they send you an email. This would be fine if it was consistently a couple of hours between when the order is placed and when you get the email. However, when I'm waiting anywhere from 5 to 24 hours before getting an email telling me about the payments, I start to have an issue. (Example: When I text to ask whether the payments for the previous day have cleared and I am told "All of them are good, I just haven't sent the emails" only to find that when the emails come through there are declined payments. I will add that she ended up covering the cost of this, but it's the principal of the matter.) Sometimes there would be a comment about the customer along with whether or not their payment was approved or declined. Not a big deal, just thought it was a little unprofessional.
There was also an extreme lack of communication. I would be told that things were going to happen by a specific date/time, only for that time to come and go without anything happening. No text, no email.. just radio silence. When I have to text to find out about something and feel like a bother, it's an issue for me. I don't mind having to wait longer for things to get done, as long as they get done when I am told they are going to be. There needs to be a level of dependability there when I'm choosing to use the service as a source of my income.
Records of payouts: Sometimes I get a copy of the wire sent, sometimes I get no copy. Sometimes there are itemized lists on the dash of each payment, sometimes they don't show up until a week or two after the payments were cleared. Once again.. no consistency.
I have had a few high earning days with snapchat sales. One of which was over $3K. I understand that MSP may not have the reserve to pay this, but it took over a month for me to get that payout after I requested it. I had no way to budget ANY of my money from the site since I didn't know when or how much or through what service they were going to decide to send my money through. In chunks.. because they didn't have enough to pay me out all at once. Once again.. I'm fine with this, but if you're not able to pay out if a model hits over a certain threshold, the models should be made aware of this before the fact. What would happen if 10 models had high earning days at once?
The model dashboard does not stay up to date. At all. This is a big one for someone like me who is anal about tracking money going in and going out. Almost weekly I would have to send an email or a text asking when the money was going to be reflected, and then sometimes the payout I would actually receive would be different then what was listed on the dashboard.
Inconsistent Payouts. This was an issue because when I would request a payout, sometimes it would take days for the process to even be started, and it seemed as though every single time it was through a different source. First I was told to make an account on Dwolla, but that never ended up being used. Then I was told to use Popmoney. Everytime that was used I would get half of the money sent and then the rest wouldn't show up. (They told me they had to send them in smaller amounts but every time this happened I would be waiting anywhere from hours to days and still not seeing the rest of the money, until I would cave and ask them to just wire the rest to me.) I finally complained enough and said I couldn't continue to use the service if the payout didn't become consistent.(which is the main reason that anybody would use MSP in the first place as a PAYMENT portal) I agreed to have them wire the money to my bank every Thursday, because I would rather bite the bullet and have to pay the $15 for the wire then not know when or if I was actually going to get my money.
...this leads into the week of the fourth. I have them wire the money into my secondary bank account that is solely for a few bills. Friday afternoon hit and no money was in my account. When I asked why I was told that everything was a day behind because of the 4th. (Okay, I wish that there had been some communication on that since it's literally them going into the bank and wiring the money so I didn't think that a holiday on that previous Monday would have affected anything.. but I digress) I was also told that the money would hit on that Friday. Since I was told the money would hit, I didn't transfer any money over to cover the bills being taken out. SHOCKER! The money never hit my account, but they sure did try to take those bills out still. This could have easily been avoided if there had been ANY Level of communication so I could have transferred money over from another account.
The last thing is the actual layout of the site. It bothers me that I don't have any control over changing things. I wouldn't mind if I had any faith at all that when I was quoted a time on things being changed, it would actually happen by that time. The promo video loops to play other videos that are completely unrelated to anything, and the customer receives zero confirmation from the site after they have entered a payment. The Coupon codes can be used on anything, which would lead to them being used to take percentages off things that were never supposed to be taken.
It sucks for me to write this post because I was the number one advocate for this site in the beginning, and now I feel like I have done a disservice to all of the models that I have sent to them. If you are one of them, I am truly sorry for sending you to a site that makes you feel like the red headed stepsister to whatever else they may have going on in their life. I never received solutions, I only received excuses that were meant to try and placate me and treat me like I didn't know as much about how I run MY business as they did.
There are plenty of other services out there that offer the same payout and are run the way that a business should be ran. (Personally I just switched over to whosonlinexxx.com and have had no problems with them. I'll make a separate post about it if anyone is interested!)
ashleysinclair69
11-01-2016, 11:22 PM
You requested payment on October 7th. You made this post on the 21st. So it has been exactly 3 weeks (not at least 3 weeks, let's not use hyperbole.)
According to the payment method you chose (the slowest method we offer, snail mail.) You agreed at the time of choosing a pay method, that snail mail payments are made the last Monday of each month for funds that are available.
You discontinued your service, putting your account into a temporary hold until we could ensure that there would be no chargebacks come thru. (This is a normal process, some sites continually hold a "reserve" but we don't. Only when you close your account.) Normally 20-30 days based on the amount of payments you would normally have stationary in your account in-between pay periods. This is something else that you agreed to when you began using the service.
Your hold had not expired before the last Monday of the month, therefor no payment was sent. As I explained in an email to you, but you conveniently left out of this thread, your snail mail payment would go out as scheduled on the last Monday of November. And this is ALL according to the payment method you chose and the close out procedure we use for chargeback surety when closing an account.
If you would have had money available for mailing to you on the last Monday of October, it would have been sent out. Unfortunately, you didn't have money available because of the chargeback surety that takes place when you close an account. Your payment (as I replied in your email, which you didn't include in your rant here) will be sent out the last Monday of November according to choices you made (not me.)
Ive attached a screenshot of the method you chose, from the site (including the amount we charge to send process and send snail mail payments, which consequently we NEVER charged you and also another fact that you left out on this thread as well.) It's funny how people will blast you on a forum for something that is within the scope of exactly what you agreed to and leave out the $80 in charges that I waived for your payments that I didn't actually have to do. I just did it because I thought you could use the extra money.
46450
I think it is even worse that models will lead others to believe that they haven't been paid when they have actually been contacted and are in que to be paid (like this). Leading others to believe that they weren't paid, when in fact, they haven't satisfied the terms or time frame of their agreement. What is even worse are the models that have read this and believe this stuff are out on social media spreading it when it's simply not true. Just because you don't like the payment method you chose or the time frame it takes to clear your account when closing it, doesn't mean you haven't been paid. It means you haven't satisfied the time constraints of the decisions you made. There are girls out there right now like @TarasBum telling people that I haven't paid multiple models when the only person that has claimed that I haven't paid them is Jess, and she just hasn't satisfied the time constraints of her payment decisions. She also hasn't set the record straight.
I thought about not even responding, but I have documentation to everything I have said and it's not cool that someone would blatantly drag my name thru the mud when all the info hasn't been presented. There are no models that can claim they haven't been paid in full 100%. You can say that your email was delayed, you can say that you didn't like the policies, or that you had an approval that took longer than you wanted (but all these things are in place for a reason.) We have less than a 1% chargeback rate and that is because we are VERY THOROUGH. No, you don't always get immediate approval... but that is disclosed in the beginning. You can't come back later and complain that immediate approvals aren't happening. Even when we have had chargebacks, we have paid them. ALL OF THEM to my knowledge. We are 400% more secure and reliable than ANY other site remotely like ours. We research clients and ensure their are providing legitimate concrete payment before we tell you its approved because we want to be RIGHT when we tell you. We use a 4 step verification process that involves other humans, not 100% computer programming that can show an amount is in an account, just to find out later it was a stolen card or the person called in an claimed they never made the charge. We actually go to court and fight it with their IP address, signature, location beacon, and several other practices. You can not LIKE that it operates that way, but it doesn't mean we are slow or don't care or ignore our clients.
I hope this settles it.
Ashley
Thanks Ivy and girls. I too have bailed out of MSP and have yet to get my last payout of $160 I've been asking for it for the last 3 weeks. I hate that I have to write too. But I would never recommend it to anyone. I just want my money Ashley.
ashleysinclair69
11-02-2016, 12:17 AM
IF THERE IS ANY MODEL WHO BELIEVES THEY HAVE NOT BEEN PAID. EMAIL ME IMMEDIATELY:
[email protected]
My records indicate that there are NO pending payments (other than one hold and one eviction notice that was returned to me.) And I am 100% certain that is correct. But if you believe you haven't been paid, email me and we can go line by line and audit your account.
JessRyan
11-02-2016, 08:44 AM
I didn't cho0se a check. I had to take whatever I could get after all this, we had a successful direct deposit with one payment and then this:
(Sept 29th) This was after you told me my credit union is being a pain in the arse and couldn't do direct deposit again:
Thanks Ashley,
I got the check Monday. I am closing my account and would like to cash out the remaining balance.
I think it should be around $155? It has not updated in over a week now.
You can mail a check same as before. It doesn't have to be over-night
or anything like that.
Thank you
(Despite being put on hold, I was more than cordial. ) you replied with "will do"
When you told me my credit union is being a pain in the arse, THAT'S when I suspected something was a miss and closed my account. I did not want anymore transactions to go thru because it was so difficult to get paid. (the second time I requested payment I requested it every Friday for weeks before my birthday because I needed that money)
Sept 8th: Hey Ashley,
I'm trying to cash out my balance for direct deposit, but
nothing is happening?
Am I doing something wrong? Let me know, thanks
You replied you're on a plane and will sort it out. I waited a few days nothing and then you replied on Sept 12:
Hey girl. You've had a few go thru since you caused out.... and so your actual balance to cash out is $928.00
Just wanted to give you an update and let you know that is what will be coming thru. I'll submit it this evening and you should see it in a few days. Youve been killing' it! Congrats.
I waited nothing and then this on Sept 21st
Ashley,
I don't know why it's taking so long on this deposit? I had started requesting it 3 or 4 weeks ago (each friday)
and hoped to have it by my birthday (yesterday)
is there a problem? Thanks
I know this may be jumbled but that's the gist of what I went thru. And it's reason enough to be unhappy with your service.
all you had to do was tell me I had to wait 30 days when I first started to remind you.
Because I will be the first to admit I did not read the fine print. I never would have emailed you asking so many times if you had just told me.
Regardless of a current client or not, if you owe someone money, you pay. So by casually throwing me off by saying I'm a former client, that speaks volumes of your character and work ethic. I feel bad for all your former clients you owe money too. I'd also like to add that I know my 2 last payments did not charge back. They are both weekly regulars of mine.
JessRyan
11-02-2016, 08:48 AM
you know, the bottom line is, every model who has left MSP would have stayed if it had been run right. There's a reason for all this.
ashleysinclair69
11-02-2016, 09:39 AM
Whatever the miscommunication was, you are being paid according to the status that you fall into. No, you didn't read the fine print and yes I did email telling you it needed 30 buffer to ensure there were no chargebacks. It's no claim against you or your paying customers (it is true, they have not issued a chargeback to date.) but it is standard practice just about anywhere, including MSP. It's not just if THEY chargeback, it is is ANYONE from your past payment disputes a charge. I can't make special rules just for you and the few clients you have. It is that way across the board. I have models who process over $200,000 a year. It just the policy that keeps rates where they are for everyone. We have less than a 1% chargeback success rate because of our guidelines. No one is complaining that they never receive chargebacks... only about the policies and the time it takes to ensure that they don't. There is so much more than happens behind the scenes that ensure that for you.
I regret you had a bad experience and that the communication while I was out of town left you in that position. All I can do is follow thru according to the options I have. Your credit union would not accept the wire. It is a small hometown bank that isn't in the major network for the transfer. (Some type of limit on your account. That is an issue on your end, not mine. It is rare, but it does occur with non-national type credit unions, but rare.) You then asked to be mailed a check so I changed the status. If I am guilty of anything, it is not immediately replying back while out of town for a death in the family. My sincere apologies. But it is NOT that you haven't been paid. You have ALWAYS been paid and you still WILL be paid according to your current situation with asking for a check. I hope this clears it up. I hate that it had to be done publicly, instead of just being content with the options you chose and the explanation I provided. Depending on who looks at it, we both look ridiculous. I hate having to come on here and defend something like this. Yours and a few other small glitches are the only issues we have had but it is being portrayed that there is some type of huge problem. 1,2, or 3 models out of hundreds is less than 1% and that is a pretty good satisfaction rating. Im not a perfect person and no system is flawless.
I don't believe this is wholly your fault Jess, but I also don't believe it is wholly mine. I think the main issue is a model who isn't even a client stirring the pot maybe as a way to "force" me to speed up your payment. I have all the evidence showing that I followed our policies to a T. If communication was slow to you... yes, i was on a plane... yes I had a death in the family.... and if you didn't get an immediate reply, I apologize. There were a few others who had to wait on a reply but that's what happened and I can't change it.
I wish you the best Jess. I hope you can forgive me if you still feel I personally did something to you. Obviously that was never my intent. I hate that it put you in a bad position. Best of luck.
Ashley
I didn't chose a check. We had a successful direct deposit before and that's what I wanted. BEFORE I closed my account I requested multiple times my final payment. Then when you finally replied, it was suddenly "your credit union is being a pain in the arse" THAT'S when I suspected something was a miss and closed my account. I did not want anymore transactions to go thru because it was so difficult to get paid. (the second time I requested payment I requested it every Friday 4 weeks before my birthday because I needed that money) When you finally replied it was "I'm on a plane I'll sort it out when I land" So let me be clear, it wasn't my choice to get a check and I emailed you many times to remind you, all you had to do was tell me I had to wait 30 days.
Because I will be the first to admit I did not read the fine print. I never would have emailed you asking so many times if you had just told me.
Regardless of a current client or not, if you owe someone money, you pay. So by casually throwing me off by saying I'm a former client, that speaks volumes of your character and work ethic. I feel bad for all your former clients you owe money too. I'd also like to add that I know my 2 last payments did not charge back. They are both weekly regulars of mine.
JessRyan
11-02-2016, 09:46 AM
thank you for your response. I will be happy when all this is behind me and will post here to confirm when I receive my final check
ashleysinclair69
11-02-2016, 09:49 AM
And that is fine. That is how business works. If you like it- you use it. If it doesn't work for you or fit your business model or personal preferences - you leave. But of the people who HAVE left because of something they didn't like... there are just as many extras I did or the company did that aren't mentioned. The number of people who successfully use it to process thousands of dollars each month FAR outweigh the few who it simply didn't work out for. I have no disdain for anyone who chose to leave because it didn't work for them or if I somehow dropped the ball and didn't give them the attention they wanted.
I may have said it before, but I never started MSP with the intend to have hundreds of models use it. I started it years ago for my own personal use because Paypal shut my account down and I was tired of cam sites taking 50% of my money. I had a few friends ask if they could use it and it was a HUGE benefit for them. It was suggested that I open it up to others to help them and I did. It was the first of it's kind and word grew quickly. For the "set up" that I have, I charged the least amount I could charge and Ive even lowered rates for those who do high volume. Me keeping $100 or $200 of someone's money to ensure against chargebacks doesn't do anything for me. It doesn't add to my lifestyle any. I only opened it up to the public to help people. If it doesn't help you or there is a service that works better for you I actually think you SHOULD use it. It's just business. Im not trying to corner the market with MSP or do any of that. It was just a way to help models, which I enjoy doing.
I HATE that you didn't have a good experience because that is the opposite of my goals. If you want to chat more, please text me or email me.
Ashley
IvyAdams
11-02-2016, 09:52 AM
All the issues that I had with MSP I listed in my long ass wordy as fuck post. Like Ashley confirmed there were delays with some of my payments that were frustrating for me, however, I did receive all of the money that went through the pay portal. She's right when she says that it wasn't personal with us, it was just business.
That being said..I think the main issue here is with the communication.
Ashley, you're a business woman so I know that you understand the frustration that can happen when things aren't spelled out and cut and dry, especially when it has to do with your money. Think about how shitty it would be for your skype if you didn't have an automated message that explained in excruciating detail how your skype worked to the potential clients. It would be a mess. The same needs to happen with every model that is using your service. Even if there are issues with things, honest communication detailing every single aspect of what they should expect is better than just assuming that they should remember what their contract said in fine print.
I'll use Jess as an example since she is the one on the forum. Even if she signed the agreement for the 30 day hold- when she requested to close her account was there any correspondence that was reminding about that hold? Something like "Per the agreement you signed when opening this account, there will be a 30 day hold to ensure no chargebacks. After 30 days all remaining money will be sent via (enter whatever method here) If after the hold time, you still haven't received your payment please let me know so that we can make sure everything is taken care of. I appreciate your business and wish you continued success."
Or any variation on that really. It should be the FIRST response when you get an email to ask to close an account. Then none of this would be happening.
It's easy to see where miscommunication and anger/frustration can build if the 30 day hold wasn't mentioned. Jess is on one side thinking that she's being fucked, other models are complaining and so she's getting more frustrated, and when the email responses are telling her every reason as to why she isn't getting the money EXCEPT for the fact that it was on a hold, I can easily see where Jess would get upset. Take yourself out of the role of being the person who runs MSP and put yourself in the shoes of Jess, and I'm sure you would have reacted the exact same way. She didn't preach from the high heavens bashing you all over social media, she didn't even post about the situation on here until it reached a level that she was convinced you were trying to fuck her... once again... because of the LACK of communication.
Use the example of your tweet from a few months ago about how if a model charges and then doesn't supply the service you will publicly blast her. What's different about this situation, they don't have the same right to publicly voice when they feel like you didn't hold up your end?
The other thing I'll say, (and I'm sure you already know since you run multiple businesses) is that when you're running a business you should expect to have some harsh criticism that comes into play, and esp. with a business that is centered entirely on models for it's success, you should always assume that every model is talking on multiple different platforms. Even if it is just 1-3 models out of the many who may use your service, if those few models are vocal (and they have the right to be vocal about their dissatisfactions, just like they have the right to talk about the service if they are satisfied) and are unhappy, that is going to affect your reputation. Period.
I'm in a few different model groups and I have heard issues from different models in almost every single group I'm in. See how quick it can spread? I don't think it's fair to assume that Jess is the culprit behind whatever attack was happening on social media. She just was to the point of needing to be vocal, probably due to the fact that based on her past experiences with MSP, she wasn't confident it would be handled. You can't blame her for that, you can only blame the fact that there were issues with the difficulty of receiving payment in the first place in a timely manner + lack of communication once she was trying to close her account.
ashleysinclair69
11-02-2016, 10:08 AM
Thank you for the input Ivy. And what you said is well noted and I will use it in the future. Of course, this venture is somewhat new to me. I've learned a lot and worked out many of the kinks, but not all of it. And like I said, I don't believe this is Jess' fault at all. I understand the frustration and once I learned of it, I started making changes that would help in the future. Which is why I even posted on this threat (which I normally refrain from.) If I could go back in time and communicate with her better, I would. I've publicly put out there that if someone has an issue that hasn't been handled to please email me. The problem is, is other than you and few others who might have had a small problem (because those do come up in business) no one is reaching out.
So you can't say on one hand that there are all these people who haven't been paid, and then on the other hand... no one is coming forward and saying it is them (except Jess... and of course, it's not that she hasn't been paid... she simply hasn't reached the check mail date yet.)
I'll say it again, My apologies to anyone who had a bad experience and if you think you still have money on your account.... PLEASE EMAIL ME or text me and I will go over your account with you line by line if I need to. I'm not sure what else I can do. The thing is, NO ONE is contacting me about it. That leads me to believe (along with my records) that there are NO MODELS who have not been paid. You can accuse me of poor communication in a few situations (i am only human) but you can never accuse me of not paying someone, because that is simply not true.
Thanks everyone for your time. if you hear of this any more in ANY forum. Please email me and I will immediately take care of the person.
[email protected]
All the issues that I had with MSP I listed in my long ass wordy as fuck post. Like Ashley confirmed there were delays with some of my payments that were frustrating for me, however, I did receive all of the money that went through the pay portal. She's right when she says that it wasn't personal with us, it was just business.
That being said..I think the main issue here is with the communication.
Ashley, you're a business woman so I know that you understand the frustration that can happen when things aren't spelled out and cut and dry, especially when it has to do with your money. Think about how shitty it would be for your skype if you didn't have an automated message that explained in excruciating detail how your skype worked to the potential clients. It would be a mess. The same needs to happen with every model that is using your service. Even if there are issues with things, honest communication detailing every single aspect of what they should expect is better than just assuming that they should remember what their contract said in fine print.
I'll use Jess as an example since she is the one on the forum. Even if she signed the agreement for the 30 day hold- when she requested to close her account was there any correspondence that was reminding about that hold? Something like "Per the agreement you signed when opening this account, there will be a 30 day hold to ensure no chargebacks. After 30 days all remaining money will be sent via (enter whatever method here) If after the hold time, you still haven't received your payment please let me know so that we can make sure everything is taken care of. I appreciate your business and wish you continued success."
Or any variation on that really. It should be the FIRST response when you get an email to ask to close an account. Then none of this would be happening.
It's easy to see where miscommunication and anger/frustration can build if the 30 day hold wasn't mentioned. Jess is on one side thinking that she's being fucked, other models are complaining and so she's getting more frustrated, and when the email responses are telling her every reason as to why she isn't getting the money EXCEPT for the fact that it was on a hold, I can easily see where Jess would get upset. Take yourself out of the role of being the person who runs MSP and put yourself in the shoes of Jess, and I'm sure you would have reacted the exact same way. She didn't preach from the high heavens bashing you all over social media, she didn't even post about the situation on here until it reached a level that she was convinced you were trying to fuck her... once again... because of the LACK of communication.
Use the example of your tweet from a few months ago about how if a model charges and then doesn't supply the service you will publicly blast her. What's different about this situation, they don't have the same right to publicly voice when they feel like you didn't hold up your end?
The other thing I'll say, (and I'm sure you already know since you run multiple businesses) is that when you're running a business you should expect to have some harsh criticism that comes into play, and esp. with a business that is centered entirely on models for it's success, you should always assume that every model is talking on multiple different platforms. Even if it is just 1-3 models out of the many who may use your service, if those few models are vocal (and they have the right to be vocal about their dissatisfactions, just like they have the right to talk about the service if they are satisfied) and are unhappy, that is going to affect your reputation. Period.
I'm in a few different model groups and I have heard issues from different models in almost every single group I'm in. See how quick it can spread? I don't think it's fair to assume that Jess is the culprit behind whatever attack was happening on social media. She just was to the point of needing to be vocal, probably due to the fact that based on her past experiences with MSP, she wasn't confident it would be handled. You can't blame her for that, you can only blame the fact that there were issues with the difficulty of receiving payment in the first place in a timely manner + lack of communication once she was trying to close her account.
hyori
11-02-2016, 10:34 AM
If a business is organized and well-run, shouldn't the owner of all people have thorough records that state exactly what funds are supposed to be paid to users of the service? Isn't that the very basic foundation of running a service business? If anyone should know about establishing trust and good work ethic it should be a successful model.
I can think of two other model-run businesses that are on this forum who have stellar reputations. Why is this? Because they go OUT OF THEIR WAY to make sure models get paid on time regardless of their situation. Even with bad health, even when they run low on their own funds they would find a way to pay their models and to communicate properly every step of the way. They never worried about keeping up with pretenses of affluence, they straight out came out and were honest about what was going on.
These other model run businesses here treat clients/models with professional decency and integrity. With the sex industry as a whole, it's already shitty enough as it is trying to find good people who are trustworthy. Since it is such a small world, reputation is everything and word of mouth can make or break a business.
Pay Jess. She doesn't deserve all this runaround. She is a kind, patient and wonderful person who has been very professional with you. If I were in her shoes, it would be a very different story. Pay her ASAP and then start working on building up trust again or just close up shop. Also fire your bookkeeper and get a refund for your accounting software.
hyori
11-02-2016, 10:36 AM
It was my own naivety that lead me to promoting MSP because of all the other great model run businesses here. That was my mistake.
PhatGirlDynomite!!!
11-02-2016, 10:43 AM
Ashley to be clear November 28th is when you will put Jess's check in the mail? You guys are being very polite and I appreciate that but when exactly is she getting paid?
ashleysinclair69
11-02-2016, 10:48 AM
Like I've stated MANY time already, she is being paid according to the agreement she originally agreed to and I apologized that my communication with her didn't meet her expectations. Just because someone doesn't like a policy that has been in place since the beginning doesn't mean they are getting "the run around." I have no problems with my book keeper and my account software is just fine. I have a record of all the funds that are to be paid, which is why Im on here asking who is saying they didn't get paid. Because that is simply not true. NO ONE can actually name anyone. I even put out an invitation.... instead of everyone talking about all these mystery people who haven't gotten paid, tell me who is saying it because I can't find anyone. It's all hyperbole to make an unfortunate situation with one person seem like a widespread thing when it is not. My records show there are no unpaid models. So if someone wants to dispute that, let's do it.
If a business is organized and well-run, shouldn't the owner of all people have thorough records that state exactly what funds are supposed to be paid to users of the service? Isn't that the very basic foundation of running a service business? If anyone should know about establishing trust and good work ethic it should be successful model.
I can think of two other model-run businesses that are on this forum who have stellar reputations. Why is this? Because they go OUT OF THERE WAY to make sure models get paid on time regardless of their situation. Even with bad health, even when they run low on their own funds they would find a way to pay their models and to communicate properly every step of the way. They never worried about keeping up with pretenses of affluence, they straight out came out and were honest about what was going on.
These other model run businesses here treat clients/models with professional decency and integrity. With the sex industry as a whole, it's already shitty enough as it is trying to find good people who are trustworthy. Since it is such a small world, reputation is everything and word of mouth can make or break a business.
Pay Jess. She doesn't deserve all this runaround. She is a kind, patient and wonderful person who has been very professional with you. If I were in her shoes, it would be a very different story. Pay her ASAP and then start working on building up trust again or just close up shop. Also fire your bookkeeper and get a refund for your accounting software.
ashleysinclair69
11-02-2016, 10:53 AM
It will actually be sooner than that since her last payment was processed not the 12th and cleared the bank on the 14th. Her chargeback buffer is coming up at the end of next week. We normally mail checks once per month (the last monday of the month) but to show that we actually WANT Jess to have her money as quickly as possible, Ill go put it in the mail myself sometime BEFORE the 28th.
Ive always done all I can to help girls out. I won't stop now just because Im being bashed on a forum.
Raeleigh
11-02-2016, 11:29 AM
I'm going to start off by saying I was very reluctant to even say anything because Jess said something on Twitter and was blocked by you Ashley. At this point I refuse to hold my tongue any longer. I have used your payment portal on and off now for over a year and only one time did I get paid on time. You started this business telling models or at least me that payout was every Friday. That quickly became a crock of shit and I'm am nowhere near the level that Ivy is so there was no issue about why I wasn't getting paid on time or even in a timely fashion. I hated having to text you to send money, it put me in an awkward situation. Then the dashboard became available and making payment requests on there was a great idea, however that failed as well. On the 21st of August, I requested $84 which was what was shown available to me on my dashboard after sending you a text and asking if everything was accurate and that you had dealt with a 50% refund or at least taken it out of my amount. You didn't respond so I went ahead and requested payment. I waited a week after not receiving anything and requested payment again. On the 6th of September I sent you a text asking if I had done something wrong when requesting my money and your response was "Idk I'll check" and "I gotta see if i took your clients refund out. You didn't do that show." Which is correct I didn't do that show, but my client should have already received his refund by this time because it had been 30 days. On the 19th of September I sent you 2 more texts asking if you gave my client his refund and that I went through my emails and the dashboard should reflect $76 instead of $84. You never got back to me. So to be completely real with you after being a complete mouse for so long, it is absolutely ridiculous that you are on here saying that you have paid everyone except Jess. It is absolutely ridiculous that you're saying it's taking forever because she chose the mail option when it sounds like she was forced to. What's your excuse for me? I signed up for Wells Fargo specifically for you and you couldn't pay me on time, my account actually went negative due to the fact that you couldn't get my funds in there quickly enough and got closed. Then I started using the Netspend card, another one of your preferred methods of payment and I'm still waiting for $76 from you. Why? You're saying EVERYONE has been paid except Jess only because of her payment method and then you tell models to reach out to you by email or txt. Well obviously Ashley, that's the issue! No one can get a hold of you through those outlets! You told me this could become something, that I wouldn't necessarily need to keep being on sites who take such a large cut but how could I or anyone else just live solely off your pay site when we never know when the money is going to get to us. There were no chargeback issues because 2 out of 3 payments were back in JUNE lol so you can't use that as an excuse. On the 28th of October I sent you a text stating "I really need my money." I finally got a response from you immediately. You then asked me about my clients refund...again. This should have already been dealt with. I was texting you about that almost 2 months prior ... how was that not figured out yet? Why did you ignore me? At the end of our convo you told me you were sending out my money that day which was Friday. Yesterday, you sent me a text asking where you normally send deposits to for me. Are you kidding me? How do you not have this all written down for each model? Soooo, you keep asking for other people you owe money to speak up. Well here I am! ME, YOU OWE ME MONEY! Do yourself a favor Ashley, and stop being a liar. You bit off more than you could chew with this business adventure, It couldn't be more clear. If we can't get paid, know when we're going to get paid, or at least a freaking estimate NO ONE will want to use your payment portal. I just know that I shouldn't have been waiting for $76 this long. I find the way that I was treated by you to be very unprofessional and at this point I don't even care that I don't have my money because other women missed out on even more than I did. I should consider myself lucky.
ashleysinclair69
11-02-2016, 07:22 PM
Raleigh, We have tried to make payment to your Net Spend card but it has been inactive so long that they have cut it off or suspended your card. You need to call Net Spend. That is your responsibility to have an active Net Spend card on which to receive payments if that is the method you choose. I've sent payment twice and it has been rejected. The last time you received money on that card was months ago. (I think 5 months to be exact.) That is why I texted you yesterday and ask if Netspend was your method of payment. NOT because I didn't know. It is because THAT is exactly the method I have down for you and I was double checking that you hadn't changed it and forgot to tell me or I had maybe made a mistake and didn't catch it or there was an error. When I called Netspend to find out why I couldn't transfer money to you, I found out why. You are capable of keeping your accounts up to date. Im not your mom. You are a big girl. If you want to come on a public forum and bash me for not having my shit together, make sure you have yours in order first.
As far as Wells Fargo, I have an email stating that you have 2 bank accounts and that one of them was Wells Fargo. So you didn't set it up just for me or you wouldn't have already "had a Wells Fargo account." Your account was already in the negative and on hold when I tried to send money to it. I did so in the time frame it takes to make that happen with a new account. Again, YOUR responsibility to make sure YOUR accounts are capable of sending and receiving money. You also had not set up the WF Surepay on your account which allows you to receive money from other Wells Fargo accounts. Again, YOUR responsibility. I can't send you money on time, if you don't have your accounts in order to receive them. I'm also not your mom and able to spoon feed you and hold your hand through basic everyday financial matters. I do what I can and over the past year and a half I have helped you a LOT. Especially sending payment when you were dead broke and you text me at midnight to receive some money. I would normally never throw someone under the bus, but you can't just go blurting out about how wronged you have been when every single issue you are having is because YOU didn't have YOUR affairs in order. If you lived next door, Id have walked the money over to you... but since you don't you have to have a method that is active to receive your money. I can't send money to a locked account or one that has never been set up to receive money.
Finally, of your last 6 months transactions... I've had to refund over 60% of the funds to your clients because they can't redeem the Skype time they bought from you. Even months afterward. Pot calling the kettle black here? That throws up some HUGE RED FLAGS to me and my small staff. Here is a girl demanding money to accounts that we can't access and your account looks like a battlefield because we end up refunding more money because of non-delivery or complaints with you than you actually make. Of those that are complaining and you aren't delivering shows for... over HALF are clients of MINE that I sent to you because I felt bad for you and our conversations on how you couldn't get your Skype business going. So now I lost the money once because I sent them to do a show with you instead of me, and then I lost the resources and payroll on my end listening to their complaints, determining which shows you have and have not done, and then these guys think Im an idiot for sending them to you for a show and you not delivering.
Get your Netspend account fixed and then email or text me girl and you will get your payment timely just like every other time when you have actually had your account working. It's not like Im trying to steal $75 from you or something. I make 5 times that an hour sitting on my ass doing nothing. So don't act like Im taking something from you.
Anyone else wanna have a go?
Ashley
I'm going to start off by saying I was very reluctant to even say anything because Jess said something on Twitter and was blocked by you Ashley. At this point I refuse to hold my tongue any longer. I have used your payment portal on and off now for over a year and only one time did I get paid on time. You started this business telling models or at least me that payout was every Friday. That quickly became a crock of shit and I'm am nowhere near the level that Ivy is so there was no issue about why I wasn't getting paid on time or even in a timely fashion. I hated having to text you to send money, it put me in an awkward situation. Then the dashboard became available and making payment requests on there was a great idea, however that failed as well. On the 21st of August, I requested $84 which was what was shown available to me on my dashboard after sending you a text and asking if everything was accurate and that you had dealt with a 50% refund or at least taken it out of my amount. You didn't respond so I went ahead and requested payment. I waited a week after not receiving anything and requested payment again. On the 6th of September I sent you a text asking if I had done something wrong when requesting my money and your response was "Idk I'll check" and "I gotta see if i took your clients refund out. You didn't do that show." Which is correct I didn't do that show, but my client should have already received his refund by this time because it had been 30 days. On the 19th of September I sent you 2 more texts asking if you gave my client his refund and that I went through my emails and the dashboard should reflect $76 instead of $84. You never got back to me. So to be completely real with you after being a complete mouse for so long, it is absolutely ridiculous that you are on here saying that you have paid everyone except Jess. It is absolutely ridiculous that you're saying it's taking forever because she chose the mail option when it sounds like she was forced to. What's your excuse for me? I signed up for Wells Fargo specifically for you and you couldn't pay me on time, my account actually went negative due to the fact that you couldn't get my funds in there quickly enough and got closed. Then I started using the Netspend card, another one of your preferred methods of payment and I'm still waiting for $76 from you. Why? You're saying EVERYONE has been paid except Jess only because of her payment method and then you tell models to reach out to you by email or txt. Well obviously Ashley, that's the issue! No one can get a hold of you through those outlets! You told me this could become something, that I wouldn't necessarily need to keep being on sites who take such a large cut but how could I or anyone else just live solely off your pay site when we never know when the money is going to get to us. There were no chargeback issues because 2 out of 3 payments were back in JUNE lol so you can't use that as an excuse. On the 28th of October I sent you a text stating "I really need my money." I finally got a response from you immediately. You then asked me about my clients refund...again. This should have already been dealt with. I was texting you about that almost 2 months prior ... how was that not figured out yet? Why did you ignore me? At the end of our convo you told me you were sending out my money that day which was Friday. Yesterday, you sent me a text asking where you normally send deposits to for me. Are you kidding me? How do you not have this all written down for each model? Soooo, you keep asking for other people you owe money to speak up. Well here I am! ME, YOU OWE ME MONEY! Do yourself a favor Ashley, and stop being a liar. You bit off more than you could chew with this business adventure, It couldn't be more clear. If we can't get paid, know when we're going to get paid, or at least a freaking estimate NO ONE will want to use your payment portal. I just know that I shouldn't have been waiting for $76 this long. I find the way that I was treated by you to be very unprofessional and at this point I don't even care that I don't have my money because other women missed out on even more than I did. I should consider myself lucky.
Raeleigh
11-02-2016, 10:12 PM
Wow... now you're just continuing to make yourself look even more terrible, I didn't think that was possible. I can successfully log into my Netspend account, I know this because I've been checking almost daily because the only thing that gets sent there are my payments from you. Nowhere on my app does it say anything about my account being inactive. You still didn't answer the question as to why it took you so god damned long to send it in the first place. Why is it that you're just now trying to send it? Why is it just now that I'm being told that there have been issues with it? Had I not of written on this forum, I wouldn't even know about the card issues right now. If the account is really inactive wouldn't I have received an email from Netspend asking what's going on? I'll find out tomorrow if it truly is inactive but how would I have known that unless I called them every day to check up on my account? This makes no sense. The account sits there until you send money, I don't use the card for anything else. This still doesn't answer the question as to why I had to wait till the 28th of October for you to start trying to send me my payment? Why didn't you tell me there were issues instead of asking if that's what I use?
I will say that you are correct that I did have a Wells Fargo account a little bit before you to cash Streamate checks. I completely forgot about that and I apologize for getting that part wrong. However, that is indeed one of your preferred or easier ways to make payments. At least that's what you said to me so why did I have to wait a month for payments then? Yes, my account was in the negative waiting for you to make a payment to bring it OUT of the negative lol. I knew I was supposed to be recieving money from you and I don't live in the town where Wells Fargo is. I no longer worked with Streamate at that time so again, your money was the only money going into that account. I honestly thought I would have had time for you to get my money into my account before they closed it down only being -$17 but that really isn't anyone's business. The fact that you don't pay people in a timely matter, is. I actually recall sending you a txt or an email stating my account was negative and that I could really use my deposit sooner rather than later but I could be wrong. At this point I'm not going to go digging through a bunch of shit. You'll just make up more lies anyhow. I was never told about Wells Fargo Sure Pay by Wells Fargo or you for that matter. How the fuck am I supposed to know my payment options if you don't fucking give them to me? I love how you're saying that you can't send me money when my accounts aren't straight but WHY DID IT TAKE SO LONG FOR YOU TO SEND THE MONEY? The accounts wouldn't go inactive or negative if you sent me my money! You aren't answering questions. When the accounts were open, you weren't sending the money. I don't know why this is so hard for you to compute.
Basic financial matters? Dude, have you not taken a trip through how you handle business? You're all over the place. Yes, Ashley when it comes to you I DO need my hand held. I am one of several other girls to have issues with you on delay of payment, so apparently you need to be coddled too. There's always something wrong with what payment method we chose or our accounts. Multiple girls vs. Ashley... Ashley being the constant factor. We're all wrong though. That makes sense.
You helped me out a LOT huh? You sent me three customers that I know of that even you yourself kind of talked down about them and told me they only do little shows so um.. thanks? I sent you a text at midnight begging for my money because I was dead broke huh? I see so many things wrong with that sentence of yours. I do not recall sending you this message but if I did it was because YOU HAD MY MONEY. You just said it yourself! I was begging for MY money not just "money" in general lol. What the fuck woman!? Like seriously what the fuck? I imagine if I did that, it was obviously because I needed the money. Make fun of me all you want on that I guess. :-\
Nope, even when my "affairs were in order" you still weren't sending the money, hence the fact that one account got closed and now all the sudden the netspend account is inactive? It still doesn't explain why I've had to wait months in order to receive $76 from you. If it's so measly to you and you don't need it, why have you had it for months? I'm "dead broke" so why would you wait months to send it? How do you expect ppl to pay their bills on time? Your bills obviously come first. You say you can't send money to a locked account but hey, you can't seem to send money to an open one either.
If you had to refund over 60% of the funds to clients because they can't redeem the Skype time they bought from me, why am I just now finding this out? Why haven't you had a chat with me? What are you talking about? I didn't do a show with a man who made me hella uncomfortable and he also found out my name somehow and posted it on MFC and then I had a client pay prior to talking to me after I told him to do so. He didn't show up to discussed times and then became an asshole so he got a 50% refund. Please tell me why I am a bad person for not doing these shows. If I was costing you money why wasn't I notified? This makes zero sense because you don't strike me as someone who would let that slide. Why did I not hear about complaints? Where is this coming from? How & why did I (finally) get paid for shows I didn't do then? Who the fuck did I not do a show for? What guys did you send to me that paid and I didn't deliver to? It also isn't my fault you supposedly sent me clients . I have done shows with everyone that has sent me money on your payment portal except two and I've explained that. How exactly can you determine which shows I have and have not done if you haven't talked to me? For all I know these clients of yours are making shit up but it's most likely you. You apparently only take the clients word for it then otherwise this wouldn't be the first time I'm hearing of all this craziness. If this were true why do I even still have an active account with you? Why were you still associating my terrible business with your own?
If you make 5 times the amount that I've been requesting from you, why has it taken you months to send it? It appears that you do need my $76 or I would of had it when I requested it several times since late August. I even requested $76 after I figured out the refund myself and nothing. You didn't even text or email. Where did my requests go? Why is there no feedback from you unless we beg? You really got me Ashley! I'm sure others won't "wanna have a go" with you because you're obviously not a nice person and like I said before... a liar. Keep going around bragging about all this money you make and have sitting on your ass, yet you have more than just me out there saying you haven't paid out small amounts. I'm not acting like you're taking something from me. You've withheld my money from me though.
Raleigh, We have tried to make payment to your Net Spend card but it has been inactive so long that they have cut it off or suspended your card. You need to call Net Spend. That is your responsibility to have an active Net Spend card on which to receive payments if that is the method you choose. I've sent payment twice and it has been rejected. The last time you received money on that card was months ago. (I think 5 months to be exact.) That is why I texted you yesterday and ask if Netspend was your method of payment. NOT because I didn't know. It is because THAT is exactly the method I have down for you and I was double checking that you hadn't changed it and forgot to tell me or I had maybe made a mistake and didn't catch it or there was an error. When I called Netspend to find out why I couldn't transfer money to you, I found out why. You are capable of keeping your accounts up to date. Im not your mom. You are a big girl. If you want to come on a public forum and bash me for not having my shit together, make sure you have yours in order first.
As far as Wells Fargo, I have an email stating that you have 2 bank accounts and that one of them was Wells Fargo. So you didn't set it up just for me or you wouldn't have already "had a Wells Fargo account." Your account was already in the negative and on hold when I tried to send money to it. I did so in the time frame it takes to make that happen with a new account. Again, YOUR responsibility to make sure YOUR accounts are capable of sending and receiving money. You also had not set up the WF Surepay on your account which allows you to receive money from other Wells Fargo accounts. Again, YOUR responsibility. I can't send you money on time, if you don't have your accounts in order to receive them. I'm also not your mom and able to spoon feed you and hold your hand through basic everyday financial matters. I do what I can and over the past year and a half I have helped you a LOT. Especially sending payment when you were dead broke and you text me at midnight to receive some money. I would normally never throw someone under the bus, but you can't just go blurting out about how wronged you have been when every single issue you are having is because YOU didn't have YOUR affairs in order. If you lived next door, Id have walked the money over to you... but since you don't you have to have a method that is active to receive your money. I can't send money to a locked account or one that has never been set up to receive money.
Finally, of your last 6 months transactions... I've had to refund over 60% of the funds to your clients because they can't redeem the Skype time they bought from you. Even months afterward. Pot calling the kettle black here? That throws up some HUGE RED FLAGS to me and my small staff. Here is a girl demanding money to accounts that we can't access and your account looks like a battlefield because we end up refunding more money because of non-delivery or complaints with you than you actually make. Of those that are complaining and you aren't delivering shows for... over HALF are clients of MINE that I sent to you because I felt bad for you and our conversations on how you couldn't get your Skype business going. So now I lost the money once because I sent them to do a show with you instead of me, and then I lost the resources and payroll on my end listening to their complaints, determining which shows you have and have not done, and then these guys think Im an idiot for sending them to you for a show and you not delivering.
Get your Netspend account fixed and then email or text me girl and you will get your payment timely just like every other time when you have actually had your account working. It's not like Im trying to steal $75 from you or something. I make 5 times that an hour sitting on my ass doing nothing. So don't act like Im taking something from you.
Anyone else wanna have a go?
Ashley
Raeleigh
11-03-2016, 09:23 AM
I called Netspend this morning and had the pleasure of speaking with a guy named Christian. He stated my account is in fact Active & that there have been zero deposit attempts. Pay me, don't pay me. It is what it is.
audritwo
11-07-2016, 12:33 PM
http://www.relatably.com/m/img/memes-eating-popcorn/60960644.jpg
kortneykay
11-07-2016, 12:56 PM
I'm not trying to ruffle up ANY feathers, but please, please, please independent contractors; STOP just signing up to any and every site that cries "We're model/adult run!" Nah, son! I'm over it.
MOST of these model-ran pop up payment processors do not have near the amount of start up cash they need to even pay you on time. They'll let you use their processor, give you 75-85% of YOUR money HAHAH, and are waiting on a damn prayer that the processor they use, will PAY YOU! What? NO MA'AM! That is THEIR responsibility if you don't get paid ON TIME, Every time. If the business has LESS than $20-30K in START UP funds(FOR PAYROLL; why fuck with them? Most of them are borrowing Peter to pay Paul, acting flashy because they've hustled longer and bought a few houses, BIH WHERE?
The minute this chick acted flashy about the several homes and vehicles she earned, I wanted to snatch her soul; but I left it alone. As if YOUR investments have fuck all to do with paying someone and running a damn payment processor. I have a beautiful home and vehicle too, but I wouldn't dare use that as any sort of proof that I'm ballin' enough to run a thriving business. HA. Really? Before I took responsibility of anyone's checks, you better believe I'd have enough cash in MY PERSONAL ACCOUNTS to pay everyone and their mother, ON TIME. ALWAYS!
I'll say this again. Let YEARS and or TIMELINE be your reasoning for shifting your clients and business. If they don't have enough saved off to cover ALL emergencies ($20k or more), don't do it, unless they have a history of paying EVERYONE in a timely manner. Mark from CMD is the perfect example. Also, you don't know if they're stealing your clients and adding them to a mailing list on the sly so they can get more of your dough or not. Like, what if 20 models made $1k that week? YOU'RE FUCKED!
As a note for ALL future model-run processors/gateways. Get your ducks in a row first, and have some friggin START UP CASH and a NEST EGG BEFORE you pimp your payment processor out. I'm sick and tired of hearing models not getting paid on time, or at all because everyone jumps ship so fast just because a model broad is running it. Good for you that you have so much money for luxury cars and real estate, but you can't pay models on time LMFAO.
And this is for those who call themselves 'site owners'. Get your shit together, or get draggedttt publicly. PERIOD! If the minute shit hits the fan and all you can do is blame the processor or the model for "having an inactive account" you should't be running SHIT! You're the one that chose the damn gateway/processor in the first place which means that's YOUR responsibility. No matter if the people who pay you get their 'laptops stolen' or they hold your money in reserve for 6 months. SO?! If you don't have THOUSANDS in your PERSONAL accounts to pay contractors. You shouldn't be running ANYTHING!!!
space_cowgirl
11-07-2016, 01:51 PM
^ No kidding. We've seen this before.
Raeleigh
11-07-2016, 02:06 PM
I finally received payment. However, since I came forward about not being paid this is how professional she's choosing to be, further proving why models are or were scared to come forward/why I waited so long to. She's vindictive and a bully. When you now go to PayRaeleigh.com it has a lovely msg that is complete and utter bullshit. 100% defamation of character. When you go to mysecretpayment.com it further shows you what kind of company it is and how it's run. I also paid her for my domain. She told me she didn't know why other models preferred to do their own... well if you go to PayRaeleigh.com you'll quickly find out why you should ALWAYS register your own domain. This is what happens when you come forward about slow payments/waiting months for a $76 payment from MSP. You get bashed with no explanation other than "IT'S ALL YOUR FAULT!".
sarabimaraj
11-07-2016, 02:18 PM
I visited your site and all I can say is Wow! If you paid her for your domain, she should at least give you access to use it how you want now that you're no longer using her services. That's extremely unprofessional. Sorry you had to go through this.
I finally received payment. However, since I came forward about not being paid this is how professional she's choosing to be, further proving why models are or were scared to come forward/why I waited so long to. She's vindictive and a bully. When you now go to PayRaeleigh.com it has a lovely msg that is complete and utter bullshit. 100% defamation of character. When you go to mysecretpayment.com it further shows you what kind of company it is and how it's run. I also paid her for my domain. She told me she didn't know why other models preferred to do their own... well if you go to PayRaeleigh.com you'll quickly find out why you should ALWAYS register your own domain. This is what happens when you come forward about slow payments/waiting months for a $76 payment from MSP. You get bashed with no explanation other than "IT'S ALL YOUR FAULT!".
Erika_Xstacy
11-07-2016, 02:49 PM
That is beyond fucked up.
glad my account was never started. It was put on the back burner bc of the influx models signing up.
Ty ladies, you saved my ass :)
PhatGirlDynomite!!!
11-07-2016, 03:02 PM
This is just too much. I can honestly say that I'm at a loss for words? And it takes a lot to shut me up. I can't remember the last time I saw someone be that openly vindictive? No wit tomorrow is election day so it must be something in the air? To be honest I was giving her the benefit of the doubt because she "appears" to be a little militant and wanting to stick to the rules. That's what I picked up from her post here on SW. But that is....I don't even know? I'm at the park but will look into what you can do as a recourse. Also this part written on mysecretpayment "..already established or have the ability to kick ass" well didn't she already have some people in this very thread who are doing just that? They all decided to jump ship. So now what? I'm really sorry this happened to you Raeleigh
PhatGirlDynomite!!!
11-07-2016, 03:06 PM
Also Raeleigh for now don't get embarrassed. Take screenshots of your site. Download a screen recorder and make a video walking people through the situation. Show them what's going on. That's all I got for now.
kortneykay
11-07-2016, 03:51 PM
Oh. Wow. Draggggggg, hah! Drag her site, drag her twitter because she's Joanne scamming everybody up in hur!
Nah, you don't defame someone like that. I knew I had a bad feeling all along. I can't. How dare she! Raeleigh I'm so sorry, babes. She deserves to have her whole life snatched for this stunt. LMAO at settling accounts when she hasn't even settled accounts with models she owes months back! Really?! How do you have a payment processor with no payments?
I guess the secret is, you don't get paid on time. Surprise!
Goorrrlll, let me leave this thread before I raise my blood pressure and release the tongue of the gawds.
sexysusie
11-07-2016, 04:30 PM
Omg that's awful! Can you contact the domain provider and tell them what she's done?
loveshooks
11-07-2016, 04:31 PM
I'm not trying to ruffle up ANY feathers, but please, please, please independent contractors; STOP just signing up to any and every site that cries "We're model/adult run!" Nah, son! I'm over it.
MOST of these model-ran pop up payment processors do not have near the amount of start up cash they need to even pay you on time. They'll let you use their processor, give you 75-85% of YOUR money HAHAH, and are waiting on a damn prayer that the processor they use, will PAY YOU! What? NO MA'AM! That is THEIR responsibility if you don't get paid ON TIME, Every time. If the business has LESS than $20-30K in START UP funds(FOR PAYROLL; why fuck with them? Most of them are borrowing Peter to pay Paul, acting flashy because they've hustled longer and bought a few houses, BIH WHERE?
The minute this chick acted flashy about the several homes and vehicles she earned, I wanted to snatch her soul; but I left it alone. As if YOUR investments have fuck all to do with paying someone and running a damn payment processor. I have a beautiful home and vehicle too, but I wouldn't dare use that as any sort of proof that I'm ballin' enough to run a thriving business. HA. Really? Before I took responsibility of anyone's checks, you better believe I'd have enough cash in MY PERSONAL ACCOUNTS to pay everyone and their mother, ON TIME. ALWAYS!
I'll say this again. Let YEARS and or TIMELINE be your reasoning for shifting your clients and business. If they don't have enough saved off to cover ALL emergencies ($20k or more), don't do it, unless they have a history of paying EVERYONE in a timely manner. Mark from CMD is the perfect example. Also, you don't know if they're stealing your clients and adding them to a mailing list on the sly so they can get more of your dough or not. Like, what if 20 models made $1k that week? YOU'RE FUCKED!
As a note for ALL future model-run processors/gateways. Get your ducks in a row first, and have some friggin START UP CASH and a NEST EGG BEFORE you pimp your payment processor out. I'm sick and tired of hearing models not getting paid on time, or at all because everyone jumps ship so fast just because a model broad is running it. Good for you that you have so much money for luxury cars and real estate, but you can't pay models on time LMFAO.
And this is for those who call themselves 'site owners'. Get your shit together, or get draggedttt publicly. PERIOD! If the minute shit hits the fan and all you can do is blame the processor or the model for "having an inactive account" you should't be running SHIT! You're the one that chose the damn gateway/processor in the first place which means that's YOUR responsibility. No matter if the people who pay you get their 'laptops stolen' or they hold your money in reserve for 6 months. SO?! If you don't have THOUSANDS in your PERSONAL accounts to pay contractors. You shouldn't be running ANYTHING!!!
@kk I know on a personal level we're not exactly down, but on a professional level I hope you know I have mad respect for you. always have, always will. posts like the above exemplify why. on common ground that we shared in the past.
As to your post. Everything you said.
Running a site is hard. Really fucking hard. Your bank doesn't pay you for months (happens), your payroll crashes with a huge float frozen (happens), you are still responsible. If you're a studio and the site doesn't pay you (happens) you are still responsible. Your contract is with your contractors, issues that arise with others are not relevant to your debt to peeps owed for work performed upon your platform. A business is not something you can breeze into without funds to cover every eventuality.
This isn't just a cam chica issue btw, anyone who checks out gfy/xbiz et al. sees that some peeps post "oh well, the sponsor is going through issues, sure their lack of communication for weeks on end means they are working on a fair resolution to affiliate benefit"
:O
When the fuck did the bar for acceptable behavior get so low? Know it's been for a while cuz encountered it on my first cam site back in the day (webcams, whom I thank for granting me an extra boost to my start in indy by banging the cards of my regs there) and then the indy site that I actually had to sue to get my cash in the end
And then all the ish that's happened since.
Owing people money and not being in contact with them until resolved is not acceptable. Being an adult business is not an excuse for sub-par anything
Model-run is a praxis, not a selling point.
you should ALWAYS register your own domain
^^^^^
loveshooks
11-07-2016, 04:34 PM
Also Raeleigh for now don't get embarrassed. Take screenshots of your site. Download a screen recorder and make a video walking people through the situation. Show them what's going on. That's all I got for now.
jezuz fucking christ, just saw this. unreal. ^^^this
Host, not just domain registrar is GoDaddy.com
[email protected]
JessRyan
11-07-2016, 06:41 PM
By nature I'm a very proud person and it's hard to admit I'm wrong sometimes. And I'll even admit I'm wrong when I don't believe I am, just to help end a situation that I feel will get worse if I argue.
I apply that to other people's behavior and think they may be the same.
Sadly in this case I'm wrong.
All of this could have so easily been avoided from the START of the drama if ONE person would have simply looked in the mirror, said, "I fucked up, you girls are right and I'm very sorry"
No matter how hard it is to do this, no matter is you believe with every fiber of your being that YOU are right and WE are all wrong, just suck it up, hang your head, walk away and be as angry as you wish in the privacy of your own home.
No nit picking at every word, no drawn out defense. Just a simple humble sentence and we'd all wake up from this nightmare.
That's what I would have done.
PhatGirlDynomite!!!
11-07-2016, 08:39 PM
By nature I'm a very proud person and it's hard to admit I'm wrong sometimes. And I'll even admit I'm wrong when I don't believe I am, just to help end a situation that I feel will get worse if I argue.
I apply that to other people's behavior and think they may be the same.
Sadly in this case I'm wrong.
All of this could have so easily been avoided from the START of the drama if ONE person would have simply looked in the mirror, said, "I fucked up, you girls are right and I'm very sorry"
No matter how hard it is to do this, no matter is you believe with every fiber of your being that YOU are right and WE are all wrong, just suck it up, hang your head, walk away and be as angry as you wish in the privacy of your own home.
No nit picking at every word, no drawn out defense. Just a simple humble sentence and we'd all wake up from this nightmare.
That's what I would have done.
Having an air of grace and integrity will take you farther than spite and pettiness. #BePetty/messy as f*ck took over in 2016 but really I don't believe in all of that. Being good to people shouldn't take effort and once you got that down admitting when you got it wrong should be easy. Thats how I sleep at night.
MistressX
11-07-2016, 09:50 PM
Ok, Raleigh directed me to this thread that I had not seen. I didn't speak up about what happened because I just though that she was super busy and/or there were some random glitches in the portal that were happening. I have had the same experience as some of the girls here. It took weeks for me to be paid small amounts of money. And I could hardly ever get hold of ashley when I had a problem, sometimes I would get a response, sometimes not. And towards the end, my money wasnt even showing up in the portal at all. Even though the payments had been approved, which would often take forever also. I am lucky I knew these guys that they were good for their money because due to not approving payments, if they'd wanted they could have just fucked off and canceled their payments. I had to do the shows because these guys pay and expect to do the show right after... Ashley had originally told me that payments would be approved in a timely manner... not so. The last payment I got was a measly $64 for a show I did with a regular The payment never showed up in my portal even after approval. Then it took almost 3 weeks for me to get my money.
I have read through and seen the shit going down on twitter. I have seen so much unprofessionalism that I couldnt hold my tongue any longer. I was willing to give the benefit of the doubt that it was all just because of a glitch and maybe she was just really busy. It's not like I was making a lot of money through her payment processor, so I figured she had more important things. But the thing is... if you're going to run a processor you need to be able to do the job and pay your people on time NO MATTER WHAT THE AMOUNT. And I also saw the payraleigh thing and the new description on her site. Are you fucking kidding me?
I also saw the behaviour towards Finley and the abusive language that jane has been using against her and others. Seriously, so uncalled for. And some things were brought up that were really deplorable. People are watching you. They are watching this unfold. The shit that went down with finley was what made me want to speak up. It is just disgusting. Not only is it unprofessional for MSP to be doing this kind of shit but in general the way some girls have been talking to each other makes me fucking sick. You should be ashamed!
gingerstcyr
11-07-2016, 09:51 PM
I can't stay silent any longer. I know of the situations above. Know the models. Do not want to beat a dead horse either so i will just give my review using MSP and my dealings with the company and its owner Ashley Sinclair. First and most important I was paid from MSP. Was it quick easy and painless? No. It was not. It started out pretty smooth then slowly turned to frustration, disappointment and finally relief after getting my final payments from MSP and CreekWire LLC. Business is business. Unfortunately Ashley took a good business and made it personal. How? The lack of communication. Unkept promises. Blown deadlines. Unanswered emails. Flippant responses. Cavalier attitude towards my time and MY money. Emphasis on MY MONEY. I would email and ask in the nicest possible way. Ask about timelines in a professional manner with zero response. It made me feel as if I were begging for my own money. It finally came but not without a lot of trepidation on my end. There was always a delay in the clearing of the card. Only to wait days for a final approval hoping it was not declined. By then it would have been too late. The show was already done. It did not happen thank God. I had three very sophisticated customers that refused to use the site saying it was not secure. That I do not know. But they are the customer. If they say I won't use it because it is not secure who am I to argue the point. There is no need for me to type further. All I can say is what happened to me.
1. Did you use MSP?
Yes I did.
2. Do you still use MSP or CreekWire LLC?
No I do not.
3. Did you receive all of your payments?
Yes I did.
4. Did you receive them in a timely manner?
No I did not.
5. On a scale of 1 to 10 (10 being amazing) How would you rate MSP's customer service?
I would give it a 2.
6. Finally would you recommend MSP to others?
No I would not.
That's all there is. Use it or don't use it but if you do "caveat emptor". Latin term that means "let the buyer beware." Or as my mother would say...."if ya do use MSP don't come crying to me." :)
I wish Ms. Sinclair good luck in her career but she should pay the people owed, forget the fluid rules she creates and ramp down on the Twitter nonsense.
JessRyan
11-10-2016, 10:41 AM
BUMP this is staying on the front page, till I get paid.
JaneBurgess
11-10-2016, 11:54 AM
Ok, Raleigh directed me to this thread that I had not seen. I didn't speak up about what happened because I just though that she was super busy and/or there were some random glitches in the portal that were happening. I have had the same experience as some of the girls here. It took weeks for me to be paid small amounts of money. And I could hardly ever get hold of ashley when I had a problem, sometimes I would get a response, sometimes not. And towards the end, my money wasnt even showing up in the portal at all. Even though the payments had been approved, which would often take forever also. I am lucky I knew these guys that they were good for their money because due to not approving payments, if they'd wanted they could have just fucked off and canceled their payments. I had to do the shows because these guys pay and expect to do the show right after... Ashley had originally told me that payments would be approved in a timely manner... not so. The last payment I got was a measly $64 for a show I did with a regular The payment never showed up in my portal even after approval. Then it took almost 3 weeks for me to get my money.
I have read through and seen the shit going down on twitter. I have seen so much unprofessionalism that I couldnt hold my tongue any longer. I was willing to give the benefit of the doubt that it was all just because of a glitch and maybe she was just really busy. It's not like I was making a lot of money through her payment processor, so I figured she had more important things. But the thing is... if you're going to run a processor you need to be able to do the job and pay your people on time NO MATTER WHAT THE AMOUNT. And I also saw the payraleigh thing and the new description on her site. Are you fucking kidding me?
I also saw the behaviour towards Finley and the abusive language that jane has been using against her and others. Seriously, so uncalled for. And some things were brought up that were really deplorable. People are watching you. They are watching this unfold. The shit that went down with finley was what made me want to speak up. It is just disgusting. Not only is it unprofessional for MSP to be doing this kind of shit but in general the way some girls have been talking to each other makes me fucking sick. You should be ashamed!
Are you talking about me? If so Finley started drama with me because she didnt like a posting I made about fetishes on MY Twitter, it had NOTHING to do with this issue at all. She was the aggressor in that case, so please dont post on topics you clearly know nothing about. Finley should stop trying to bully people and leave them alone when they ask her to. If you keep harassing people, yes you are going to get some language you may not like in return. I havent used any rude language to anyone else but her, so please once again stop posting things you know nothing about.
gingerstcyr
11-13-2016, 02:57 AM
Jess did you finally get paid?
PhatGirlDynomite!!!
11-13-2016, 02:41 PM
According to the owner her check would not go out until 11/28th maybe sooner. Not entirely acceptable considering my pot dealer takes Google wallet.