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ravenskyy
06-07-2019, 10:41 AM
Hi ravenskyy,

As mentioned before, the reason we have opted for $0.36 cents for text and IM is that we noticed that the majority of users were complaining that the rates were too high, so they were using their tokens and never returning to the site. With the new pricing structure plus the addition of instant messaging we are certain you will have many more long term users and will make more money from the additional features we have added.

I read your previous responses. My question was concerning us getting paid for receiving messages. You not only cut our earnings down but you removed an extra way to earn money. Now these guys will send multiple messages back to back, rushing our responses, asking multiple questions. Making them pay to send us messages kept this issue to a minimum. Even giving us $.18 per message that the customer sends, is better than nothing.

You also said nothing about your advertising, so I'm going to assume that there won't be any extra effort made to gain more customers.

CFunn_Cat
06-07-2019, 11:56 AM
I read your previous responses. My question was concerning us getting paid for receiving messages. You not only cut our earnings down but you removed an extra way to earn money. Now these guys will send multiple messages back to back, rushing our responses, asking multiple questions. Making them pay to send us messages kept this issue to a minimum. Even giving us $.18 per message that the customer sends, is better than nothing.

You also said nothing about your advertising, so I'm going to assume that there won't be any extra effort made to gain more customers.

We have spent 18 months developing ChatFunn2.0 so we are definiely planning on focusing on marketing. We already have direct access to very high volumes of traffic. Additionally, we have hired a fulltime media buying team and we are in the process of building an affiliate platform, so you can expect volume to pick up exponentially as we move out of our current BETA stage.


Which is another reason why the lower price on the long run will make you more money. Charging the user to send a message to was not the best way to build a loyal userbase. The members would only stay for a certain amount of time before they got frustrated with paying to send a message and would stop using the site.

We understand that this is a change but we want to make sure that you, as models, are able to maximize your revenue with all the added features.

melanielive
06-07-2019, 04:01 PM
Do we get paid for replying messages on the site ( like on the computer)?
It says I've made 0.72 cents and I feel I 've sent that guy a few messages there ( while on the computer)
I hope the traffic gets better cause I've had only one customer and we used to be a good one but now he messages me once or twice a week to say hi and says he can't talk more.... ughhh
t'

SuperPookie
06-07-2019, 06:20 PM
...backing up here. Am I reading correctly in guys can text for free? If so no way. Even the TalkToMe texting setup doesn't allow that.

Spemily
06-07-2019, 07:54 PM
...backing up here. Am I reading correctly in guys can text for free? If so no way. Even the TalkToMe texting setup doesn't allow that.

The new system is now very similar to Niteflirt and Phrendly. Likely either the guys will need to add some money in order to be able to message (even if they don't get charged until you reply) or the idea is to tempt them into adding money by dangling your unreadable reply in front of them.

whoknows234
06-07-2019, 08:09 PM
I know when you first sign up you need to take a selfie but after you're approved can you use photos that you have the rights to?

melanielive
06-08-2019, 12:12 PM
My question is, if we are logged out from the site, are we gonna still be able to get the texts on our phones?
Also, are u guys thinking of doing something so when we get a cam request we get a text too? like an alert? cause I m not on my comp all the time, I have a toddler to chase after so I m only on my comp when I get a cam call or something like that..
I've missed 2 cam requests on chatfunn already cause I don t get a text to let me know and if there s a sound alert I don t think it s very loud cause I ve missed it not being too far from my comp..

Bridgetxo
06-08-2019, 03:16 PM
I've tried to upload content multiple times but the page just refreshes and I lose the title and description I typed up. I'm also missing my earnings from last month. I didn't make enough to get paid but it wasn't rolled over to the new month. Not really sure how I feel about this new site. It's extremely buggy right now.

blondhottie
06-08-2019, 03:45 PM
I tried uploading a video and it didn't work.

blondhottie
06-08-2019, 04:53 PM
Also, I didn't get paid for replying to a text. This new site is hella confusing to me-hopefully in the long run, it winds up making us more money because it's a bit of a headache to figure out right now. I can't figure out the cam portion of this at all either-how do we cam, or how do we know if someone wants to cam and how much do we make from that? I wish Chatfunn was more user-friendly.

At least we can see where we're at in terms of how far we have to go before getting paid out, which is helpful, compared to before, where we had no way to track our previous earnings conveniently.

caramelcraze
06-08-2019, 05:47 PM
I can't hold my tongue. I absolutely loathe the changes this site has made. The video content section is completely unusable (why launch something that isn't functional?), as is the photo set area. The fact that we now have no pull as to how much we charge for texts and have to manually BEG for $ for pictures is extremely counter productive for your models. Also, maybe having the minimum volley price as it currently stands and allowing models to pick their own price from there on up would be nice. Sure, some models will charge more, but there's a reason we choose to do so despite potentially having fewer customers. The message sound is also super annoying. it would be lovely to be able to turn it off.

All in all, it is absolute malarkey that you launched such an offensively dysfunctional site and have forced us to use such a low rate for texts. It would have been nice if you had maybe asked your models what we wanted in a site instead of just pushing lower prices and unusable sections of a site on us. Whilst it's understandable that not everything will work on a newly relaunched site, doing so with such a defective product just bites everyone in the ass. I hope you hear our genuine displeasure & work on improving the site in the months to come.

blondhottie
06-09-2019, 12:34 AM
I totally agree with this-customers are getting annoyed with how glitchy the site is too. Two of them mentioned being frustrated that whenever they try to send pics or sometimes receive pics, it doesn't work and this hurts our money because members get frustrated and leave the site. And yeah, the pay rate for texts is low compared to other sites. What would have been better would have been to have the current pay rate for texts as the bare minimum with the option to raise our rates if we wanted to. We find what rates work for us individually through trial and error, not to mention that different customers are willing to pay different rates. While many guys wouldn't pay $20 for a 30 second video, I have a regular customer on another sexting site who happily pays that and more. Why not let us set our own rates? There are good models at every price point and members will find another model within their budget if a particular model's price point is too high for them. Let us do what works for us!


I can't hold my tongue. I absolutely loathe the changes this site has made. The video content section is completely unusable (why launch something that isn't functional?), as is the photo set area. The fact that we now have no pull as to how much we charge for texts and have to manually BEG for $ for pictures is extremely counter productive for your models. Also, maybe having the minimum volley price as it currently stands and allowing models to pick their own price from there on up would be nice. Sure, some models will charge more, but there's a reason we choose to do so despite potentially having fewer customers. The message sound is also super annoying. it would be lovely to be able to turn it off.

All in all, it is absolute malarkey that you launched such an offensively dysfunctional site and have forced us to use such a low rate for texts. It would have been nice if you had maybe asked your models what we wanted in a site instead of just pushing lower prices and unusable sections of a site on us. Whilst it's understandable that not everything will work on a newly relaunched site, doing so with such a defective product just bites everyone in the ass. I hope you hear our genuine displeasure & work on improving the site in the months to come.

HaydenBlue
06-09-2019, 01:37 AM
I just logged in and redid my profile. I couldn't price one of the videos I was uploading, I wanted to set it at $9 per video sale and it kept reverting back to $48 per video??? I gave up.

blondhottie
06-09-2019, 04:04 PM
I just logged in and redid my profile. I couldn't price one of the videos I was uploading, I wanted to set it at $9 per video sale and it kept reverting back to $48 per video??? I gave up.

I had the same thing happen to me. The video uploaded, but it wouldn't let me change the price or do anything and the video didn't save either after almost an hour of uploading it. Very frustrating.

PhatGirlDynomite!!!
06-09-2019, 04:52 PM
I don't understand the theory of low chat rates keeping guys on the platform. If we're to believe that they're that cheap just wait until they see the camshow rates. If this a brand new 2.0 relaunch, why make decisions that will aggravate your business partners? If your research shows that guys use free tokens and bounce, then your new marketing team should be able to help with that. They can cast a wider net that will bring in more customers. But of course all the features have to work correctly before the campaigns launch.

CFunn_Cat
06-11-2019, 08:55 AM
Do we get paid for replying messages on the site ( like on the computer)?
It says I've made 0.72 cents and I feel I 've sent that guy a few messages there ( while on the computer)
I hope the traffic gets better cause I've had only one customer and we used to be a good one but now he messages me once or twice a week to say hi and says he can't talk more.... ughhh
t'

Hi,

You do get paid per volley for replying to IM messages the same as if you were replying to an SMS message.

CFunn_Cat
06-11-2019, 09:17 AM
I've tried to upload content multiple times but the page just refreshes and I lose the title and description I typed up. I'm also missing my earnings from last month. I didn't make enough to get paid but it wasn't rolled over to the new month. Not really sure how I feel about this new site. It's extremely buggy right now.


I tried uploading a video and it didn't work.


I just logged in and redid my profile. I couldn't price one of the videos I was uploading, I wanted to set it at $9 per video sale and it kept reverting back to $48 per video??? I gave up.


I had the same thing happen to me. The video uploaded, but it wouldn't let me change the price or do anything and the video didn't save either after almost an hour of uploading it. Very frustrating.

The Content for Sale is currently not working. This ended up being a bigger technical issue than we could have predicted before launch. Our hosting provider has to fix the AWS setup and they're working on it now, we expect to have it fixed within the next 3 days. We would not have launched the site if we knew this was going to be a problem and we are very sorry that this has caused so much confusion. We think that this feature will be a great income source for you and are working diligently to get it and running up ASAP.

CFunn_Cat
06-11-2019, 10:01 AM
I know when you first sign up you need to take a selfie but after you're approved can you use photos that you have the rights to?

Hi,

Yes, you can. The selfie is mostly for our records. You can upload other photos and once they are approved, you can swap the selfie or set it so it doesn't show on your public profile.

caramelcraze
06-12-2019, 03:09 PM
I have chats I'm receiving on my phone that aren't showing up at all on the site.

Spemily
06-13-2019, 05:39 AM
The "member" count on the site skyrocketed from 39 to 302k. Seems like a pretty unlikely meteoric rise.

CFunn_Cat
06-13-2019, 01:24 PM
I have chats I'm receiving on my phone that aren't showing up at all on the site.

Hi, can you please DM me your username and what member this happened with so we can look into this? Definitely not what should be happening.

CFunn_Cat
06-13-2019, 01:25 PM
The "member" count on the site skyrocketed from 39 to 302k. Seems like a pretty unlikely meteoric rise.

Hi, the reason for this is because we finished importing all the members and the system recognized them as new. We are changing this to only show a count of active members in the past few weeks. The changes will be reflected within the next 24 hours.

whoknows234
06-15-2019, 10:20 PM
I'm extremely new to this site. I'm so used to phrendly where you star every guy to try to get noticed so they'll POSSIBLY message you. Do you girls do the same thing on here? And why am I only being shown 106 pages of guys, they're all new, and not even the first page do all the guys have pics up?

Also how come when I try to upload a photo that's already on my computer it cuts off part of the top and bottom of it?

Spemily
06-16-2019, 07:46 AM
I'm extremely new to this site. I'm so used to phrendly where you star every guy to try to get noticed so they'll POSSIBLY message you. Do you girls do the same thing on here? And why am I only being shown 106 pages of guys, they're all new, and not even the first page do all the guys have pics up?

Also how come when I try to upload a photo that's already on my computer it cuts off part of the top and bottom of it?

The site has only existed in its current form (with profiles for the guys) for a few days. I see a couple of new faces every day. The guys without profile pics are carry-over from the older version of the site.

magicgembliss
06-16-2019, 03:10 PM
they just revamped the site. and yay! naturally they recalculcated my aernings to appear as if i'm $20 less than where i was, which was 93, only $7 more to payout.


i made it all from one guy(no follow for three months until today again). and now that they changed the site around i'm getting more people contact me, except if you accidentally respond to them on the site directly you dont get paid and their followup messages dont pay out. Fuck this site. I just asked them to send me what I had and close the account- that was BEFORE i saw how they wrecked it. the irritation is not worth the lousy $50 i make a month from one person.

let's see if they do it.

edit: sorry for the lateness to the conversation, i hadn't caught up yet.

Spemily
06-17-2019, 08:24 AM
they just revamped the site. and yay! naturally they recalculcated my aernings to appear as if i'm $20 less than where i was, which was 93, only $7 more to payout.


i made it all from one guy(no follow for three months until today again). and now that they changed the site around i'm getting more people contact me, except if you accidentally respond to them on the site directly you dont get paid and their followup messages dont pay out. Fuck this site. I just asked them to send me what I had and close the account- that was BEFORE i saw how they wrecked it. the irritation is not worth the lousy $50 i make a month from one person.

let's see if they do it.

They also erased my (very paltry) earnings from last month. I sent in a ticket about it and they sent me back a response claiming that all my money was there, when it clearly isn't, and then closed the case. It's not much money, but if they took advantage of the site upgrade to steal $10 from every woman on the site, that would be quite the little bundle for them.

whoknows234
06-17-2019, 09:59 AM
Can someone please tell me what's the difference between tips and gifts. I read that a gift is a virtual gift. I know on phrendly it's like that and each gift is worth a certain amount of money. Is it the same way here, and what is each one worth? And again, whats the different between that and a tip?

Also, about how long does it take for support to get back to you? I wrote in telling them that it says my phone number is already in use (I think I started to make an account months ago but never finished it).

One other thing. I've read this whole thread and don't see the answer here. What do you girls do when these guys want to take it off app or want to meet. I know on phrendly, if you go by the rules, you tell them that it's against the rules to exchange contact info (I think I read that it's the same way here). Another rule that they have is that you're not allowed to continue a conversation under false pretenses (lead them on to think that you'll eventually meet). I didn't see that rule on here. What do you basically tell them? I need help fast. I'm talking to someone now who keeps bringing up meeting and I'm not sure if I should just do what I do on phrendly.

caramelcraze
06-17-2019, 01:47 PM
Can someone please tell me what's the difference between tips and gifts. I read that a gift is a virtual gift. I know on phrendly it's like that and each gift is worth a certain amount of money. Is it the same way here, and what is each one worth? And again, whats the different between that and a tip?

Also, about how long does it take for support to get back to you? I wrote in telling them that it says my phone number is already in use (I think I started to make an account months ago but never finished it).

One other thing. I've read this whole thread and don't see the answer here. What do you girls do when these guys want to take it off app or want to meet. I know on phrendly, if you go by the rules, you tell them that it's against the rules to exchange contact info (I think I read that it's the same way here). Another rule that they have is that you're not allowed to continue a conversation under false pretenses (lead them on to think that you'll eventually meet). I didn't see that rule on here. What do you basically tell them? I need help fast. I'm talking to someone now who keeps bringing up meeting and I'm not sure if I should just do what I do on phrendly.

Tell them you're sorry, you don't do meet ups. It's that simple

caramelcraze
06-17-2019, 01:55 PM
So did we ever establish how much a single Cam Chats-Coin was worth for the buyer? I know it's $.06 per chat coin our share but it would be nice to know what they're buying them at so we can price accordingly.

CFunn_Cat
06-17-2019, 02:04 PM
So did we ever establish how much a single Cam Chats-Coin was worth for the buyer? I know it's $.60 per chat coin our share but it would be nice to know what they're buying them at so we can price accordingly.

Hi there,

Just to clarify, each coin is worth $0.06 (six cents, not sixty) to the model. Coins are all worth the same to you as the model so if you price your calls at 15 coins per minute, you are looking at (15 X $0.06 = $0.90). To the member, it depends what package they chose, so it could cost them anywhere from $0.09 per coin to $0.12 per coin.

CFunn_Cat
06-17-2019, 02:16 PM
They also erased my (very paltry) earnings from last month. I sent in a ticket about it and they sent me back a response claiming that all my money was there, when it clearly isn't, and then closed the case. It's not much money, but if they took advantage of the site upgrade to steal $10 from every woman on the site, that would be quite the little bundle for them.

Rest assured that any old earnings before the upgrade are included in our reports. We understand that it is a bit confusing that the Payable Balance only includes new earnings since the upgrade, however, when you reach the minimum payout the old earnings will most definitely be included.

magicgembliss
06-17-2019, 06:39 PM
they just revamped the site. and yay! naturally they recalculcated my aernings to appear as if i'm $20 less than where i was, which was 93, only $7 more to payout.


i made it all from one guy(no follow for three months until today again). and now that they changed the site around i'm getting more people contact me, except if you accidentally respond to them on the site directly you dont get paid and their followup messages dont pay out. Fuck this site. I just asked them to send me what I had and close the account- that was BEFORE i saw how they wrecked it. the irritation is not worth the lousy $50 i make a month from one person.

let's see if they do it.

just an update, i received a reply from Jennifer today stating they've deactivated the account and check will be sent Friday. I'm sure they'll send it.. even I lose the extra $20 from the reformatting/recalculation I'd rather just have it and move on. Cool beans!

It IS a shame since it seems like there's more traffic on there now at least for me. But I find the payout minimum a bit too high for so few customers, that's the only issue I've found with them so far.

Juliette25
06-19-2019, 11:46 AM
Do we get any kind of warning when we get SMS that it’s from Chatfunn or do we just get random “hi”’s from people and have to wonder who the hell it is. Are 315 area codes used for numbers?

Spemily
06-19-2019, 12:47 PM
Do we get any kind of warming when we get SMS that it’s from Chatfunn or do we just get random “hi”’s from people and have to wonder who the hell it is. Are 315 area codes used for numbers?

The messages used to say "CFUNN" at the beginning of them, but the one and only SMS I've received since the switch didn't have any indication it was from Chatfunn. However, it was the continuation of a conversation from before the site switch, so perhaps a new conversation would have had some kind of clue of where it came from.

ravenskyy
06-19-2019, 09:47 PM
How do you report members?? I have a possible pedo that's been texting me and I don't believe that blocking him is sufficient enough.

CFunn_Cat
06-20-2019, 06:06 AM
How do you report members?? I have a possible pedo that's been texting me and I don't believe that blocking him is sufficient enough.

Please submit a support ticket or DM me the information with details on the member and any other information so we can take action.

ravenskyy
06-20-2019, 09:21 AM
Please submit a support ticket or DM me the information with details on the member and any other information so we can take action.

Just submitted a support ticket. We should really have the option to report members through chat or the member page. Having to submit a support ticket, then provide proof, is a bit inconvenient.

magicgembliss
06-23-2019, 05:08 PM
I really don't want to make .36 a volley when I was making way way more. I'm not sure I'm going to stick around after that.

Why didn't I get this email? Jeesh....i don't think i reaally care though.

blondhottie
06-25-2019, 07:52 PM
Is the site down for anybody else? It's been not loading for me on and off all day.

PhatGirlDynomite!!!
06-25-2019, 08:01 PM
I really don't want to make .36 a volley when I was making way way more. I'm not sure I'm going to stick around after that.

For those who do care, what has business been like since Chatfunn lowered your percentage?

caramelcraze
06-26-2019, 02:13 AM
https://media.giphy.com/media/3ohhwH6yMO7ED5xc7S/giphy.gif

Juliette25
06-26-2019, 04:58 PM
For those who do care, what has business been like since Chatfunn lowered your percentage?

I’ve gotten far less texts since the change or I’ll get them and they won’t come to my phone now so I have no idea of them. Then when I respond I get nothing for it because they have no credits by then.

magicgembliss
06-27-2019, 06:48 PM
Waiting on my check! They said they sent it out Friday! I'll try to update here when I get it.

update: got it!

melanielive
06-29-2019, 04:36 AM
I was gonna ask u girls the same thing..
I see lots of new members but nobody hardly ever messages me....
The one that does it s the ONLY regular I used to have there before the change...
I also don't like that if I m logged in on the site I don t get the message via text and since I cannot be in front of my comp all the time at all ( I have a toddler to chaise around..lol) getting a text would be very helpful...

My question is, if prices are way more affordable for guys now, why am I m not getting a few texts?
Also, do we get any kind of sound alert when we have a cam request? I ve lost a couple of them cause I don't seem to get any alerts so I can go to my comp and take the pvt..

ravenskyy
07-02-2019, 03:26 PM
Just a warning, the "blocking" option does not work! I have tried to block a guy by using the ignore option and he is still messaging me. Luckily, it's all been sorted out but I would have been extremely pissed if I had cursed him out, went to block him and his responses came through anyway. Fix. This. NOW!

Spemily
07-02-2019, 04:13 PM
I get a few likes every day and I like them back, which adds them to my "friends". I've tried messaging all my new "friends" but it hasn't resulted in a single reply so far. Only one guy messaged me last week and when he wouldn't stop talking about eating literal shit, I told him that that was not something I wanted to talk about and blocked him. I didn't receive any more messages, so I don't know if the block worked or if he stopped messaging.

melanielive
07-03-2019, 11:15 AM
Now I have a guy trying to do a video call ( now that I m finally on my comp and didn't miss the request but it's not working :( we are not getting connected... sigh

CFunn_Cat
07-03-2019, 02:05 PM
Now I have a guy trying to do a video call ( now that I m finally on my comp and didn't miss the request but it's not working :( we are not getting connected... sigh

Hi Melanie,

We need to look into this. Can you please put in a Bug Ticket? That way we can detect your browser and be able to quickly identify the issue. Also need to know what member this happened with so we can look at our logs and see if there is something with his settings.

Thank you.

CFunn_Cat
07-03-2019, 02:05 PM
Just a warning, the "blocking" option does not work! I have tried to block a guy by using the ignore option and he is still messaging me. Luckily, it's all been sorted out but I would have been extremely pissed if I had cursed him out, went to block him and his responses came through anyway. Fix. This. NOW!

Thank you for reporting this. We are looking into the issue and will fix it as top priority.

Juliette25
07-04-2019, 02:27 PM
I’m a little annoyed that the site is so terrible that we still can’t even input a price for videos yet we’re expected to beta test and report every bug for free. Just a suggestion for future projects. Pay for beta testing so you can roll out In stages and not have a non working site go live to everyone. And not waste anyone’s time. It’s embarrassing and it’s not really fair to members or models.