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Charlie_SC
07-15-2022, 11:30 PM
Suggestion: If you can change the video purchase info, to include the name of the video that has been bought? It would help a lot.
Thank you!


Thank you @Cutie101.
We are already looking into this but we certainly appreciate your feedback.
:-*

Charlie_SC
07-18-2022, 03:35 AM
:heartbeat:great: :great::heartbeat

UPDATE to our Ban System!
Models now have complete power and control over banning anyone from their room, whether a user has interacted with you or not!


:heartbeat:great: :great::heartbeat


Your confidence and good mood are essential while you stream but some users may aim to ruin that.
To help you deal with these users, we are happy to introduce this long-awaited feature!


Models can now:
- ban any users for 24 hours
- ban any users for 30 days
- ban any user permanently


IMPORTANT NOTE:
The ban power needs to be used wisely because the person you ban could potentially be your next loyal fan and big spender! Try warning them with 24 hours first


How to un-ban a user: Profile settings > Banned & Muted Users section > select the pencil icon to Edit > select user to unban > Remove Ban (bottom right-hand corner)

KatM
07-18-2022, 12:51 PM
^^^ I think they learned we can block them now cause i dont have names parked in my room for hours today, do they get a message they been blocked and for how long when we block them? Ty & glad for this feature, it gives us more control of our rooms.

SuperPookie
07-18-2022, 01:25 PM
This is good news. I have been thinking of trying Stripchat but the inability to ban members gave me pause.

SuperPookie
07-18-2022, 01:27 PM
Ladies- have any of you ran Stripchat as a private based site? I will be moving to a place with better internet so I'd most likely be split camming it with Streamate or Cams or both. SM just isn't as consistent in earnings for me as it was a few years ago.

~Carmen~
07-18-2022, 02:28 PM
Thank you for letting us block people who don't talk. I have members sitting in my room the whole time I'm on. This makes it easier to see the other guys without having to scan through the whole list.

Another thing I would like to see implemeted...that the whole room can't see when we mute someone. That seems to bring the member's mood down. They either stop interacting/tipping or they leave.

Cutie101
07-18-2022, 02:37 PM
Thank you for letting us block people who don't talk. I have members sitting in my room the whole time I'm on. This makes it easier to see the other guys without having to scan through the whole list.

Another thing I would like to see implemeted...that the whole room can't see when we mute someone. That seems to bring the member's mood down. They either stop interacting/tipping or they leave.

This. Basically, only the member that has been muted/ banned to see the message.

Charlie_SC
07-18-2022, 11:53 PM
This is good news. I have been thinking of trying Stripchat but the inability to ban members gave me pause.

Hey @SuperPookie
Come and join our team.
If there is anything I can assist with, please don't hesitate to reach out to me at any time :-*
[email protected]

Charlie_SC
07-18-2022, 11:55 PM
8)

IMPORTANT NOTE:​
The ban power needs to be used wisely because the person you ban could potentially be your next loyal fan and big spender!​


Suggestion:​


Before proceeding with a permanent ban, message the user and voice your concerns
In addition, advise them you will ban them for 24 hours as a warning
Should the user return to your room after 24 hours and continue the same behaviour, you can then ban them for an extended timeframe.



By doing this, you are giving the user a warning to change their behaviour and it also shows that you have provided them with a fair chance!

8)

Charlie_SC
07-20-2022, 03:07 AM
🆕 🌟 🆕

NEW FEATURE

You can now clear all your public chats from your room.

🆕 🌟 🆕

When the public chat gets cleared, all messages from you and viewers disappear.
The only messages that remain are system messages, like tip messages and messages from chatbots.

This is also a great way to remove any inappropriate messages you may spot in your room while broadcasting.

Feel free to clear your public chat as often as you think necessary.


Instructions: In the public chat section, click the three vertical dots ⋮ in the upper right corner > Find the "Clear Chat" line > click the "Clear" button

57496

Esixxx
07-20-2022, 04:35 AM
Ladies- have any of you ran Stripchat as a private based site? I will be moving to a place with better internet so I'd most likely be split camming it with Streamate or Cams or both. SM just isn't as consistent in earnings for me as it was a few years ago.

I do have my tip menu set similar to my gold menu on SM with a little bit of more customized options- I focus on private and exclusive. It's been hit and miss recently for me- I rebranded and raised my prices a bit to attract better customers.

Currently I am splitting on SM and SC- with two separate cams on web cam arms. When someone tips on one site for something I adjust the view of the other cam where they don't see - but I am still in view if that makes sense.

It's not finessed yet.

KatM
07-20-2022, 12:08 PM
I wanted to ban a guy for 24 hrs cause he is a long time lurker and when i opened the window i saw the button Ban & report, why it has to be a report too?

I mean i dont wanna report them unless they did something wrong, i just want to ban them; does the report thing means someone at SC is going to investigate what happened or what?!

You may want to adjust this setting and add another button just for simple BAN or do it differently cause sometimes i just want to ban w.o reporting, ty!

57498

laurielegs
07-20-2022, 01:02 PM
Just wanted to say I absolutely love how Stripchat is so responsive to the needs of cam models and makes changes to accommodate our needs. No other site I've worked with has made so many changes in response to our feedback. Love the new features, especially the one where we can clear our chat.

Cutie101
07-20-2022, 01:10 PM
I wanted to ban a guy for 24 hrs cause he is a long time lurker and when i opened the window i saw the button Ban & report, why it has to be a report too?

I mean i dont wanna report them unless they did something wrong, i just want to ban them; does the report thing means someone at SC is going to investigate what happened or what?!

You may want to adjust this setting and add another button just for simple BAN or do it differently cause sometimes i just want to ban w.o reporting, ty!

57498

Well, stalking is exactly the reason for a long time lurker :))) I use same option when banning those who sit and do nothing.

Charlie_SC
07-21-2022, 01:56 AM
Just wanted to say I absolutely love how Stripchat is so responsive to the needs of cam models and makes changes to accommodate our needs. No other site I've worked with has made so many changes in response to our feedback.


:heartbeat

:lovestruc :heartbeat :lovestruc

:heartbeat


Thank you for this lovely feedback @laurielegs

Our models are an important aspect of the Stripchat team and your thoughts/feedback/opinions will always matters to us!


:heartbeat

:lovestruc :heartbeat :lovestruc

:heartbeat

Charlie_SC
07-22-2022, 01:38 AM
🆕 🌟 🆕​

NEW FEATURE

Search by Show's Topics

🆕 🌟 🆕​


Viewers can now search for you by the topic of your show so make your title specific to the particular show you're about to put on.


"ASMR show before you go to sleep"
"It's all about blowjob today! Let's finish with a cum show!"
"Your favourite Fortnite character cosplay"
"Last broadcast before my 2-week vacation"
"Tip tip tip! The Lovense toy is on"

Your topic should be relevant to your stream which is why we've renamed it "Topic of today's show".
Make it catchy and have fun!

57504

Esixxx
07-22-2022, 08:33 AM
I am very grateful for how Stripchat is incredibly responsive to performers- it makes a big difference.

Is there anyway in the future that we could get a "kick " feature? I think it's useful for those that just camp out in public chat.

Charlie_SC
07-25-2022, 12:10 AM
I am very grateful for how Stripchat is incredibly responsive to performers- it makes a big difference.

Is there anyway in the future that we could get a "kick " feature? I think it's useful for those that just camp out in public chat.


Hey Esixxx
Thank you for your lovely feedback.

Regarding the kick feature, we have now provided you with the option to ban anyone for 24 hours.
I would suggest using this when you want someone to leave for a short while and come back with a new attitude and fresh perspective.

VVV
07-25-2022, 04:47 AM
hi guysss but C2c is not working all shows w all clients. keep uploading and i can not never see them

Charlie_SC
07-25-2022, 06:47 AM
hi guysss but C2c is not working all shows w all clients. keep uploading and i can not never see them

Hey VVV
We don't seem to be having any current issues at the moment with c2c.
Have you reported this to the Support team so they can check your account and investigate further?
Please also check my PM.


Note: All technical issues should be reported to our Support team right away.
This way, we can keep track of all who are affected by any issue/glitch and so our technical team can investigate/rectify the situation immediately.

How to contact the Stripchat Support team:
1. Click on the following link https://stripchat.com/help/ (https://stripchat.com/help/)
2. Scroll to the bottom of the page and select Contact Support

~Carmen~
07-26-2022, 10:33 PM
I am also having c2c issues. He upgraded to exclusive in private. His cam loaded fine and streamed for awhile, then cut off. It kept spinning around, trying to re-load. I will report it to the support team.

Charlie_SC
07-27-2022, 12:16 AM
I am also having c2c issues. He upgraded to exclusive in private. His cam loaded fine and streamed for awhile, then cut off. It kept spinning around, trying to re-load. I will report it to the support team.

Hey Carmen
Thank you for reporting the issue to the Support team!

Please also email me directly from your SC registered email address, note your SC username in the email so I can follow up on this ;)
[email protected]

~Carmen~
07-27-2022, 04:40 AM
^Done! Thanks Charlie.

cutiecam
07-28-2022, 08:06 PM
I'm not sure if you've ladies heard about this, there has been a data breach of 65 million users on Stripchat. Link to the article below.





https://therecord.media/adult-cam-site-stripchat-exposes-the-data-of-millions-of-users-and-cam-models/

“The exposure could be a digital and physical threat for both Stripchat viewers and models. IP addresses, which can be used to approximate someone’s location, are particularly worrying. They could enable someone to find and stalk, harass, or even assault someone in the database,” Diachenko said today."

"Despite suffering a major security breach that has impacted the personal information of more than 65 million users, at the time of writing, StripChat has yet to publicly disclose or acknowledge the incident, an action that may incur a severe GDPR fine for the Cyprus-based company."





There has recently been a post on the /camgirlproblems subreddit from a white hat hacker explaining how to stay safe.

https://www.reddit.com/r/CamGirlProblems/comments/w9j4nn/advice_for_keeping_yourself_anonymous_from_an/

"BASIC SYSTEM PROTECTION - If you're not super tech savvy and want to take a load off your shoulders, I'd recommend using a reputable antivirus, VPN provider, and malware blocker. I personally use MalwareBytes, MalwareBytes Privacy, and Kaspersky Anti-virus Premium. "

"OPERATING SYSTEM - If you wanna get nuts with the protection, download and run all of your camming off of a virtual machine. There's tons out there, namely VirtualBox, Hyper-V, VMWare, ect"




In the digital age this stuff happens. Hopefully you can take some steps to protect yourself. I'm not touting that everything in that post is 100% way to stay safe, but its sure great information. I sure wish StripChat increases their cyber security if this news is true, because this is completely unacceptable.

~Carmen~
07-28-2022, 11:01 PM
^It looks like this happened in November 2021.

https://stripchat.com/blog/temporary-server-breach-identified/

Charlie_SC
08-01-2022, 01:56 AM
🆕 🌟 🆕​

New Categories Now Available To All Genders


🆕 🌟 🆕​


A bunch of existing categories have now become available to all genders (which were not accessible before). For example, couples can welcome Big Cock and Camel Toe, while trans get BDSM and Fingering. And this is only the tip of the iceberg. Wait till you see all the brand-new activities!


GIRLS: 12 new categories​
COUPLES: 15 new categories​
GUYS: 29 new categories​
TRANS: 41 new categories​

Instructions: Some of these are available for choosing as "Specifics" in your profile. Others are available as "Stream Specifics" on the broadcasting page or as activities for public and Private shows.

57538

SuperPookie
08-02-2022, 12:31 PM
I do have my tip menu set similar to my gold menu on SM with a little bit of more customized options- I focus on private and exclusive. It's been hit and miss recently for me- I rebranded and raised my prices a bit to attract better customers.

Currently I am splitting on SM and SC- with two separate cams on web cam arms. When someone tips on one site for something I adjust the view of the other cam where they don't see - but I am still in view if that makes sense.

It's not finessed yet.

Thank you! It is good to know that it is doable

HoneyMachado
08-03-2022, 02:31 PM
im loving this site so far

Charlie_SC
08-04-2022, 02:07 AM
im loving this site so far

:heartbeat :lovestruc :heartbeat

Cutie101
08-04-2022, 05:41 PM
Does anyone here use Stripchat via the ShineModel browser or OBS? I keep getting disconnected and it pisses me off, I use OBS too and while OBS is streaming, Chaturbate is all live, Stripchat suddenly goes offline and I have to close everything and restart, 10-15 times per shift.
Even if I refresh, OBS is still streaming, it goes and looks like this, in the middle of the stream:
57543

It gets tiring and annoying. I tried refreshing the page and it's the same, the only thing that works is to stop streaming on OBS, close all the windows and open then back. It doesn't work with stop streaming and just refreshing the page. The whole labor of closing the windows and re opening everything is what kills me.

I wonder if the problem is the SHine Broswer or it's a common issue of Stripchat+ OBS. Anyone else has this problem?

TheBrownFox
08-04-2022, 10:35 PM
Does anyone here use Stripchat via the ShineModel browser or OBS? I keep getting disconnected and it pisses me off, I use OBS too and while OBS is streaming, Chaturbate is all live, Stripchat suddenly goes offline and I have to close everything and restart, 10-15 times per shift.
Even if I refresh, OBS is still streaming, it goes and looks like this, in the middle of the stream:
57543

It gets tiring and annoying. I tried refreshing the page and it's the same, the only thing that works is to stop streaming on OBS, close all the windows and open then back. It doesn't work with stop streaming and just refreshing the page. The whole labor of closing the windows and re opening everything is what kills me.

I wonder if the problem is the SHine Broswer or it's a common issue of Stripchat+ OBS. Anyone else has this problem?


You may remember from conversations on here that me and you had a while ago, but a few times I had problems with MFC guests and basics suddenly being unmuted while I used Shine. Smh. But any time I had a problem while using Shine and posted about it on a different forum, the Shine rep. insisted that the problem had nothing to do with them. Lol. Also I'd install those Shine Browser updates and reload the page and all, and I'd still get that damn notification prompting me to install the Shine updates. I also didn't care for the lag and delay I experienced when I used OBS AND Shine to broadcast on MFC and SC. I'd post something into the chat, and it'd take a bit for it to post. I got fed up and uninstalled Shine, and stopped using it completely.

KatM
08-05-2022, 10:27 AM
Does anyone here use Stripchat via the ShineModel browser or OBS? I keep getting disconnected and it pisses me off, I use OBS too and while OBS is streaming, Chaturbate is all live, Stripchat suddenly goes offline and I have to close everything and restart, 10-15 times per shift.
Even if I refresh, OBS is still streaming, it goes and looks like this, in the middle of the stream:
57543

It gets tiring and annoying. I tried refreshing the page and it's the same, the only thing that works is to stop streaming on OBS, close all the windows and open then back. It doesn't work with stop streaming and just refreshing the page. The whole labor of closing the windows and re opening everything is what kills me.

I wonder if the problem is the SHine Broswer or it's a common issue of Stripchat+ OBS. Anyone else has this problem?

Stripchat is very sensitive when working with other sites or opening up new windows, to me it cuts the live stream with the same message if for example i bring up the WhatsApp window when somebody is sending me a picture or the big emojis, it took me a while to figure things out cause i was thinking i was online on SC and then i saw i was offline actually;

I would not use Shine browser simply, its buggy and not reliable, i wanted to use it too but then after testing it it seemed like a complicated way to stream for me plus i could not use the vibe toy with it (hope they updated now and its working to connect the toy).

Also, i dont use OBS here anymore, i use directly Splitcam software cause that its an encoder itself so i got rid of the middle software to save PC and connection resources.

Cutie101
08-05-2022, 02:03 PM
Thanks Fox and Kat!!! Yeah, I will give up on ShineModel and use OBS only on chaturbate and the splitcam on stripchat. I love shinemodel but it becomes a pain in the ass lately, ugh.
I wish there was a paid premium version, pain free. I'd gladly pay lol.

SuperPookie
08-05-2022, 04:02 PM
Does the two week new models boost start from the time your documents are approved or the first time you stream? I'd like to set up my account but will not be able to stream for awhile and I do not want to waste my new model status.

TheBrownFox
08-05-2022, 07:43 PM
Does the two week new models boost start from the time your documents are approved or the first time you stream? I'd like to set up my account but will not be able to stream for awhile and I do not want to waste my new model status.


It starts from the first time you stream.

itsnightlight
08-08-2022, 03:40 PM
Hi everyone, I would like to point out something important. Please make sure to check your money counters. I will show you an example:

This was my pay from Aug 1- Aug 8th: $270

The money counter of my earnings (top right where the avatar is) adds up to $375.50.

Please make sure that you are getting the full amount in your payout because my current payout reads $270 but my payout counter says $375. You can check this in your site settings. I emailed support, just waiting on the response back!

I may be off, so it's not bad to double check. Stripchat really is an amazing site!

Hope all is well everyone

~Carmen~
08-08-2022, 05:53 PM
Hi everyone, I would like to point out something important. Please make sure to check your money counters. I will show you an example:

This was my pay from Aug 1- Aug 8th: $270

The money counter of my earnings (top right where the avatar is) adds up to $375.50.

Please make sure that you are getting the full amount in your payout because my current payout reads $270 but my payout counter says $375. You can check this in your site settings. I emailed support, just waiting on the response back!

I may be off, so it's not bad to double check. Stripchat really is an amazing site!

Hope all is well everyone

I went through this issue last night. They told me it's because of the cutoff time, which is UTC time. It is very confusing.

It does say "Next Payout" in the Broadcast Center so I assumed that would be my pay, as it always has been when I checked.

I don't work Sunday night into Monday after midnight much but I did last night and that's when I noticed it. They told me it would be added to next week's pay.

TheBrownFox
08-09-2022, 01:39 PM
Hi everyone, I would like to point out something important. Please make sure to check your money counters. I will show you an example:

This was my pay from Aug 1- Aug 8th: $270

The money counter of my earnings (top right where the avatar is) adds up to $375.50.

Please make sure that you are getting the full amount in your payout because my current payout reads $270 but my payout counter says $375. You can check this in your site settings. I emailed support, just waiting on the response back!

I may be off, so it's not bad to double check. Stripchat really is an amazing site!

Hope all is well everyone


That definitely used to confuse me too (Their model earnings area), and I remember wishing it was simpler to understand. I was getting paid via Boleyn Models daily pay, and it had to be explained to me how Stripchat's cutoff time works.

Charlie_SC
08-09-2022, 11:21 PM
🆕 🌟 🆕

UPDATE

Express Yourself With 40+ New Interests


🆕 🌟 🆕


Tell your audience more about yourself with 40+ new interests.
Bewitch viewers with a unique persona to steal the show!

Are you a shy angel that loves poetry and gets turned on by dirty talk?
Or a dashing surfer that's good at French kissing?


Instructions: Go to "My Profile" > "My Information" > "Interests" and choose hobbies, sports, and sex interests!


57562

Charlie_SC
08-10-2022, 12:13 AM
Hi everyone, I would like to point out something important. Please make sure to check your money counters. I will show you an example:

This was my pay from Aug 1- Aug 8th: $270

The money counter of my earnings (top right where the avatar is) adds up to $375.50.

Please make sure that you are getting the full amount in your payout because my current payout reads $270 but my payout counter says $375. You can check this in your site settings. I emailed support, just waiting on the response back!

I may be off, so it's not bad to double check. Stripchat really is an amazing site!

Hope all is well everyone



Hey everyone, I will try to explain..

Payments are calculated on Sunday midnight (UTC timezone) and include earnings from the week before (Monday morning until Sunday night).
This means models are paid the amount in their accounts on Sunday night.


At midnight 23:59 PM on Sunday (UTC timezone https://time.is/UTC (https://time.is/UTC)) the system stops calculating your weekly sum
Your total weekly amount is generated, calculating earnings (from Monday 00:00 AM to Sunday 23:59 PM)
Reminder: Don't calculate midnight by your own timezone - our accounts system operates on UTC timezone

The payment generated on Sunday night, will not be deducted from the top in the top right hand corner until the payment says 'paid' in your account Earnings page.


This also goes for the Dashboard.
On the Dashboard, the "next payout" doesn't roll over when the week does on Sunday night.
The amount displayed here will include all funds until the payment is generated and appears as ‘paid’ in your earnings page. Only then will it be removed/deducted from the dashboard.


(This is done just in case the payment does not get sent or is returned for some reason. Until the payment is 100% gone, the information on the dashboard and in your total is not updated)


I hope this helps ;)

~Carmen~
08-10-2022, 01:16 AM
Thank you for explaining Charlie. I see the amount that didn't match has been added to this week's "Next Payout".

Charlie_SC
08-10-2022, 01:24 AM
Thank you for explaining Charlie. I see the amount that didn't match has been added to this week's "Next Payout".


I'm glad it's a little clearer now :-*

Please note, we are aware that this can be a little confusing and we are thinking of ways to improve this somehow to make it more transparent for all to understand.

xxxGothBarbie
08-10-2022, 08:51 PM
Quick question, so I'm approved through BM already , never finished my profile or ever streamed on here yet. If I wanted to leave BM and switch over to a whole new account could I?

Charlie_SC
08-11-2022, 02:48 AM
Quick question, so I'm approved through BM already , never finished my profile or ever streamed on here yet. If I wanted to leave BM and switch over to a whole new account could I?


Hey @xxxGothBarbie
You have two options here.

Option 1:
Ask the studio to detach your account from their studio (or they can contact us and we can detach it for them).
If they do this, you will be able to use that same account as an independent model.
Note: the studio has the right not to comply with your request because if a model is registered under a studio, your account is technically owned by the studio.


Option 2:
1. Open a new model account https://stripchat.com/signup/model (https://stripchat.com/signup/model)
2. Complete all your details
3. Provide us with the relevant documents again
4. We will then approve your new documents which will automatically cancel your old studio documents and close your studio account
5. You can then proceed to use your new independent account.

Charlie_SC
08-11-2022, 02:49 AM
🆕 🌟 🆕

NEW FEATURE

User Сard Now Available in Private Chat & Shows

🆕 🌟 🆕

Want to quickly check some info about the customer during Private? Add them to friends, mute, report, or ban?
We have now added the User Card to Private chat and shows, just like the one you have in Public and the User List!

Instructions: Just hover over the fan's avatar in Private chat or the tab with their name OR Tap on the fan's avatar if you stream from your phone.


57561

KatM
08-11-2022, 10:23 AM
Just wanna say that it's soo nice to have a Stripchat representative in here answering our questions & helping us understand things, well done SC and Charlie! :heartbeat :iloveyou: :heartbeat

Cutie101
08-11-2022, 03:50 PM
Hey there, I have a suggestion: Can we please add any other country than our own, at location? I am forced to hide my country tag, for privacy reasons and I would like to add something else instead, but I can't.
It would be really helpful, because honestly, geo blocking does nothing nowadays, even if I have my country blocked but it's being shown on my profile, people can still use a VPN, or be visited by members from my country, that live abroad.

Charlie_SC
08-11-2022, 08:38 PM
Just wanna say that it's soo nice to have a Stripchat representative in here answering our questions & helping us understand things, well done SC and Charlie! :heartbeat :iloveyou: :heartbeat

Hey KatM
This is lovely feedback.. Thank you! :lovestruc:heartbeat:lovestruc
We are happy to be able to help our models however they decide to reach us with queries and concerns.

~Carmen~
08-14-2022, 08:23 PM
I wish we could block without having to also report. I block all users who show disrespect in any way. I cannot cam with rude assholes overtaking my room. Muting is only a temporary fix until they return.

I don't even care if a person is spending a lot. I have too much self respect to tolerate this behavior.

A wise person once said: "Not all money is good money."

Charlie_SC
08-16-2022, 05:55 AM
[SIZE=2][FONT=Arial]
I wish we could block without having to also report. I block all users who show disrespect in any way. I cannot cam with rude assholes overtaking my room. Muting is only a temporary fix until they return.

I don't even care if a person is spending a lot. I have too much self respect to tolerate this behavior.

A wise person once said: "Not all money is good money."



Hey ~Carmen~
I get what you're saying and it sounds like, the options we have available for you to tick do not seem enough and/or sufficient.


I would really like to hear more thoughts on this from other models as well.

Upon banning someone, if you could add more options to be displayed that you could tick quickly, what other reasons would you like to see??
i.e. "violated my room rules"