View Full Version : Paxum Billing Issues And Tips
seicento
04-20-2018, 02:20 PM
There is list on Paxum of countries that can use ETF, my country is not on that list, but my bank account support savings in EUR. Is there chance I can use ETF and not pay 50$ everytime I withdraw funds to my bank account?
If your country is not on the list then no. External CC withdrawal would be cheaper than wire.
princess_casual
04-21-2018, 07:29 AM
I'm in Europe and new to paxum. So far I have used EFT and it did reach my bank account in 4 working days. The fee for EFT is $5. I posted above that EFT takes 5-7 business days but that is what paxum says on their site and I just received my first payment in bank after 4 days since requested. That is the only transfer option I was able to use so far. If that helps.
Thank you for this! I'm hoping that my Paxum account gets activated for the next paycheck. All my documents have been verified except one which needed to be re-uploaded. I see EFT is available in my country so this looks like this could be the winner. What's the exchange rate like, is it close to the 'true' exchange rate or do this skim a lot off?
seicento
04-21-2018, 11:12 AM
Chris from Paxum said to me if there is EFT option on my account I can use it, when I told him girl on forum (you) tells me I cant, he said =If you are unable to do EFT you can do wire transfer or external car withdrawal=, I don't want to lose my money if this EFT transfer doesn't work. What is external cc withdrawal, how do I know this works for my country? I tried calling my bank but support doesn't work during weekend. Thank you for all info Seicento
In your account going to withdraw funds you will see what options are available. If your country is on the list (but I think you said it wasn't) then you can use EFT. I did not see a list of availabile countries for external credit card withdraws. I can not tell you how credit card withdrawal works, I am still waiting for them to approve one last document that I have sent. As soon as I'll be able to do a withdrawal I will let you know. Hopefully by the end of next week if they accept my document.
seicento
04-21-2018, 11:25 AM
Thank you for this! I'm hoping that my Paxum account gets activated for the next paycheck. All my documents have been verified except one which needed to be re-uploaded. I see EFT is available in my country so this looks like this could be the winner. What's the exchange rate like, is it close to the 'true' exchange rate or do this skim a lot off?
For my currency their exchange rate seems to be ok. Today the exchange rate in my currency for a dollar is 3,79 and paxum exchange rate is 3,68. I'll have to check old exchange rates and what I was pulling out of FC at ATM's to confirm this but I think paxum is more convenient regarding exchange rates.
SimoneGray
04-22-2018, 03:14 AM
Hello did u try it cause i asked Paxum support and they said it works for South Africa.
I did and it said that my debit card isn't supported, so I'll ask support and hopefully they'll get back to me.
winnipeg
04-22-2018, 07:33 AM
What countries is this available to? For example if i receive money in Australian dollars, I can't do EFT to a UK bank, only wire transfer. Would I be able to transfer onto my debit card without the hefty wire fees? I logged into my account today and can't see any option for the debit transfer?
princess_casual
04-22-2018, 09:09 AM
On my paxum, 1 USD = 0.7885 EUR By comparison this is what is on xe.com
1 USD = 0.813880 EUR
the transfer of $1000 will give 788.50 EUR instead of 813.88 EUR, A loss of 25.38 EUR, a loss of 3.12%
Thanks. It seems like it's about the same as FCP.
princess_casual
04-22-2018, 01:19 PM
yes it is pretty similar, FCP/Payoneer was -2.75% for me converting USD to GBP.
With Paxum there is also the fee of $5 for the transfer itself if you use EFT and a fee of $6 and an extra 3% if you use the sending to debit/credit card option.
It's not too bad if you can take the loss on currency conversion and do an EFT in Euros. Sadly my bank likes to put their own margin on any incoming funds in foreign currency.
On that note if anyone has any experience of withdrawing from paxum to either a revolut account/card or a transferwise account let me know! The free currency conversion and (close to free) bank transfers would help reduce some of the fees.
It all looks like it SHOULD work, but I'm nervous to try :-\
Wait, what? How does your bank charge you if Paxum is already converting it from USD to GBP?
I haven't used Transferwise's borderless accounts yet (though I did set them up), I used to use them when I had FCP transferred to my US account to move that money to my EU account. I'm a fan - it's pretty quick, and the low fee is pretty unbeatable. Sure, it's not as convenient or fast as a direct deposit but you do save. I wish I never closed my US account and just continued to use trasnferwise, tbh.
Pearl09
04-22-2018, 02:33 PM
I did and it said that my debit card isn't supported, so I'll ask support and hopefully they'll get back to me.
hello which bank did u use cause they said the card has to be MasterCard.I am new on Paxum so waiting to be paid ad try it. I am with Capitec and Standard bank. want to try which is fast.
princess_casual
04-23-2018, 04:49 AM
AFAIK paxum don't pay out in GBP for their SEPA/EFT service. They only work with Euros, so they will send Euros to my bank , who will then take their cut to credit me with the GBP.
It seems the best situation for me would be if I could get Paxum to either send USD to my Transferwise USD account or Euros to my EUR Revolut account.
Ahh I see. That sucks... I've never heard of revolut (will look into it) but I do recommend transferwise. Hope you find a solution... I'm hoping my paxum account will be verified before this weeks payout.
Pearl09
04-23-2018, 06:07 AM
I did and it said that my debit card isn't supported, so I'll ask support and hopefully they'll get back to me.
hello I can confirm to u it works I used my Capitec card to withdraw ad money reflected instantly.
SimoneGray
04-24-2018, 05:04 AM
hello I can confirm to u it works I used my Capitec card to withdraw ad money reflected instantly.
Ah yea mine is a visa card from standard bank. going to try open a new account then. Did you withdraw to a debit card or credit card?
ukmissy
04-24-2018, 05:54 AM
It's taking me forever to get approved by Paxum - what's the average wait time for other ladies? Meanwhile I have thousands building up on camsites, which while I trust enough not to panic - it is not ideal . Any way to speed up the proc. ?
Pearl09
04-24-2018, 01:32 PM
It's taking me forever to get approved by Paxum - what's the average wait time for other ladies? Meanwhile I have thousands building up on camsites, which while I trust enough not to panic - it is not ideal . Any way to speed up the proc. ?
try sending
[email protected] an email .subject verify and include ur email address u used to sign up. thts how mine was verified fast.
Pearl09
04-24-2018, 01:36 PM
[QUOTE=SimoneGray;3057869]Ah yea mine is a visa card from standard bank. going to try open a new account then. Did you withdraw to a debit card or credit card?[/QUOi
hello i withdrew to my Capitec Debit card and i have used this feature 2 times and money still reflected instantly. So open Capitec account and it will work fine cause a friend of mine her FNB is also visa and it ddnt work
SimoneGray
04-24-2018, 01:46 PM
[QUOTE=SimoneGray;3057869]Ah yea mine is a visa card from standard bank. going to try open a new account then. Did you withdraw to a debit card or credit card?[/QUOi
hello i withdrew to my Capitec Debit card and i have used this feature 2 times and money still reflected instantly. So open Capitec account and it will work fine cause a friend of mine her FNB is also visa and it ddnt work
I can't thank you enough for all your help, I'm going to do this tomorrow and hope that it all works out for me. Thank you so much.
Pearl09
04-24-2018, 02:20 PM
[QUOTE=Pearl09;3057934]
I can't thank you enough for all your help, I'm going to do this tomorrow and hope that it all works out for me. Thank you so much.
Did you try to open an account with EPayments they rejected my bank statement saying it needs to have a seal,barcode and signature.
KarinaGiselle
04-24-2018, 04:53 PM
So I tried doing the External debit card load, but all I got was an error saying
"Unfortunately your card is not supported. Please try another card."
I contacted Ruth from Paxum and shes digging into this, she suggested me to contact my bank. I did, and they told me that my debit card has no restrictions to allow this, neither does the MasterCard network, so the problem is in Paxum's end.
It doesn't help that NOBODY answers on their phone lines.
Please proceed with caution everyone :(
Anyone knows how long EFTs are taking?
KarinaGiselle
04-24-2018, 04:56 PM
What bothers me is that Paxum isn't being clear on what are the requirements a bank needs to have on their debit cards so this thing works, thus it looks like only sheer luck will determine if this feature will work or not with your debit or credit card.
For the record, I'm banking with Citi Banamex. Neither my debit or credit cards worked.
seicento
04-24-2018, 04:58 PM
So I tried doing the External debit card load, but all I got was an error saying
"Unfortunately your card is not supported. Please try another card."
I contacted Ruth from Paxum and shes digging into this, she suggested me to contact my bank. I did, and they told me that my debit card has no restrictions to allow this, neither does the MasterCard network, so the problem is in Paxum's end.
It doesn't help that NOBODY answers on their phone lines.
Please proceed with caution everyone :(
Anyone knows how long EFTs are taking?
Mine took 3 days to be completed and another one to reach my bank account. So 4 days total. I'm waiting for another one in a few days :/
Semyonovna
04-25-2018, 10:31 AM
How long till money arrive to my bank account with wire transfer?
I agree, paxum is not so clear for users, and they are not too helpful, why don't they make some user guide -.- this is retarded, company with a lot of users that take care of our money should be more serious than this.
I also talked with my bank about paxum and they haven't even heard about it, they say all that I ask them I should be asking paxum, but how? Nobody from paxum answers my emails or tickets. Sorry for my english
seicento
04-25-2018, 12:29 PM
After waiting for too long to have one last document verified, I was given the email of one of their rep in my country and he helped me within a few hours. I wish I had his email sooner (thank you Kat) but better later than never. Chris never replied to my emails nor support to my tickets in this time. So today I was able to request my first credit card withdrawal, it worked well, except I made the transfer out of my bank working hours so it's not instant due to my bank. But even if it takes 1 day it's still faster then EFT and when you need money every day counts.
KarinaGiselle
04-25-2018, 12:35 PM
I decided to give the middle finger to Paxum, nobody's responding.
Since I'm with Katy, we're working on something to have my money sent via wire transfers weekly instead of daily pay. So yeah, fuck Paxum.
If you're with BoleynModels ask if something can be done to avoid using Paxum as much as possible.
SimoneGray
04-25-2018, 01:07 PM
I decided to give the middle finger to Paxum, nobody's responding.
Since I'm with Katy, we're working on something to have my money sent via wire transfers weekly instead of daily pay. So yeah, fuck Paxum.
If you're with BoleynModels ask if something can be done to avoid using Paxum as much as possible.
Yup, I just did the same thing. It sucks, but Paxum can do whatever, I'm literally done with them for now. When they re-open I think I'll get a card just to get the money I have out of there, but I don't think I'll work with an e-wallet company again, its just too much stress and the law is just cracking down too hard on them at moment.
SylvySinclair
04-25-2018, 06:04 PM
I tried sendig money to my 3 creditcards, 2 mc and 1 visa and it didnt let me. it says my card denied the deposit. So, i suppose that doesnt work for everybody. sucks!
KarinaGiselle
04-25-2018, 06:35 PM
The problem is they don't even bother to explain Why that's happening.
AuroraJade
04-26-2018, 12:45 AM
This thread is giving me so much anxiety. Paxum still hasn't verified my account and nobody responds.
I will never understand why people who dont want to respond are in business. 99% of people are just fucking idiots.
xTTTX
04-26-2018, 01:36 AM
You have to apply for one once you have deposited funds, however mine is no longer working as i believe it is linked to first choice bank which is now in liquidation.
AuroraJade
04-26-2018, 03:59 AM
What do you mean with deposited funds? I cant receive funds unless I have a Paxum account....?
seicento
04-26-2018, 09:25 AM
Ugh, instant withdrawal to external credit card it's only instant on paxum's end I guess. The rest is about how fast the bank is. And my bank doesn't seem to hurry lol. Instant but not instant. I guess I shall stick with EFT in the future. Meh.
AuroraJade
04-26-2018, 09:26 AM
I registered on Paxum last Saturday. someone else still not verified? already fed up with this company.
winnipeg
04-26-2018, 09:34 AM
I can't see them lasting, I sent them a message on Monday and am still waiting for a reply. They don't reply to questions, its only a matter of time before they head the same way as firstchoice pay :(
AuroraJade
04-26-2018, 11:55 AM
I don't have a good feeling about this too. I have a feeling this radio silence they are doing rn could mean they are in liquidations too.
seicento
04-26-2018, 01:23 PM
^ They are just overwhelmed. I don't think they're going anywhere. They just need better CS. Rn I think I trust paxum more than cosmo.
PrincessfromHell
04-26-2018, 06:10 PM
I registered on Paxum last Saturday. someone else still not verified? already fed up with this company.
I lost count to how many days it has been for me.
getting to 3 weeks...?
Read on twitter the amounts girls paid to get their withdrawals to their external cards aprox 140 on 1500-1700 bucks. (paxum charged 60-70 and so did their banks)
Their EFT and wires taking 4-5-7 days...working days
It smells bad very bad. I don't want to use them.
Lola4u
04-27-2018, 05:45 AM
I dont care if they are overwhelmed, I have the right to access my own money.
I hate paxum already with a passion. Going to a dailypay studio, really.
How long did it take other people here to get verified? Is there someone I can email to speed up the process?
I sent an email to this guy
[email protected] com. and he helped me to be verified in hours . Some other girls emailed him as well and he helped them with a faster fix . If you are still not verified , you can try to email him and ask for help . Good luck .
AuroraJade
04-27-2018, 08:34 AM
Did it, lets see. Thank you :)
Cutie101
04-27-2018, 07:18 PM
Yeah, Octav managed to approve my account after 1 hour or so... Apparently he's the only one working there lol.
I mailed Chris before, but nothing happened in 3 days...
AuroraJade
04-28-2018, 06:56 AM
yeah approved!
heyho
04-29-2018, 12:22 PM
Fuck you First choice, fuck you fuck you.
Paxum is so stressful as a first time user. It's been an hour since I did the ""instant"" external credit card withdrawal thing, hasn't hit my bank and I'm so antsy it won't work. If this shit takes a day or more I will be reduced to a wobbly jelly on the ground by then.
seicento
04-29-2018, 02:51 PM
Fuck you First choice, fuck you fuck you.
Paxum is so stressful as a first time user. It's been an hour since I did the ""instant"" external credit card withdrawal thing, hasn't hit my bank and I'm so antsy it won't work. If this shit takes a day or more I will be reduced to a wobbly jelly on the ground by then.
It depends on your bank! Mine takes 24 hours to approve it. If you didn't get an error, it worked and you will have them.
heyho
04-29-2018, 04:15 PM
^thanks, that's good to know!
AlisonSparks
04-30-2018, 11:42 AM
Hello! After FCP going down I still haven't recovered because I couldn't find good payment method. I currently cam on LiveJasmin and sell content on Youkandy and iWantClips. At first Paxum seemed like an option. I created my account, uploaded docs. Almost week later they asked me to upload better quality docs. Okay, I did that immediately. Now it's been 2 more weeks and nothing has happened. Customer service has been ignoring my e-mails. Meanwhile I've read so many complaints about them that even if they would verify me, I'd be scared to use them because of risk of losing money.
Looks like I will have to close my Youkandy account cause Paxum is the only payout method they plan to offer. I will also have to close my IWC account because e-check might not be accepted in my country and ExpressPay will take 25$ per transfer which is a lot, considering the fact I don't earn few hundred there. When it comes to Jasmin, I signed up for ePayService and am still waiting for verification. The only thing I found weird about them is that I haven't received any e-mails from them. My account is created but no e-mails.
Is Paxum worth the risk? Do any of you know more about ePayService? And most importantly - how to stay calm, knowing that I might not know when and if I will get my money? Camming is currently my only job and this situation just turns me into an anxious mess. Camming right now feels like a charity work because I can't get my money anytime soon. 😭
minniesoporno
04-30-2018, 11:54 AM
Using Paxum really depends on when you made your account with them, and if you are in north america. and also which websites are you working with.
For me I would say yes to Paxum, but I am in Canada and my account was verified a month before this FCP drama happened. I am also able to get check for some of the sites I work and then the sites that are Paxum only are imlive for me.
Things right now are influx because everyone is global and every site we chose to work we able to choose an alternative option that fits us. I know if I get a check and deposit in my bank it will be on hold 30 days, but if I use a money mart i will lose fees on cashing my check earlier. might be good for short term solutions on certain companies I work with. Each company you work with you just have to choose the best option and give these sites and companies time to recover from the fallout.
It's a global thing happening and everyone is handling it the best they can.
AlisonSparks
04-30-2018, 12:18 PM
I made my account more than a year ago but never finished the whole thing because FirstchoicePay was better option at the moment. Only 3 weeks ago I finished filling everything out and uploaded docs. I'm from Europe though. I know that everyone is trying to handle the situation the best way the can but there were so many complaints about Paxum years before this happend, so it makes me suspicious. I can't afford to lose any money. I was saving up to go to uni in September and this whole thing caught me off guard completely. It pisses me off that I have few hundred in my LiveJasmin account but I can't get to them anytime soon.
seicento
04-30-2018, 03:12 PM
@Porcelaingirl I use Paxum and I got my money from them. I use it for a short while but being on the market for 10 years makes me trust Paxum more than Cosmo for example that I dont know any more about than they are a Payoneer company. You can email
[email protected] and ask him for a faster verification although I read on another board that he is now forwarding emails in english to regular support and that one sucks but maybe you'll have some luck.
AlisonSparks
04-30-2018, 03:22 PM
Thanks, seicento. I'll e-mail him and hope for the best. I e-mailed Chris previously but haven't heard back from him til this day.
seicento
04-30-2018, 03:56 PM
Thanks, seicento. I'll e-mail him and hope for the best. I e-mailed Chris previously but haven't heard back from him til this day.
Same here. Regular support, Chris, nothing. Some girls above said Octav helped them as well so you might have luck :)
panzi
04-30-2018, 08:08 PM
Hello,
I sent my documents to Paxum on 16th of April and no word from them. Please,can anyone help me? Is there anyone i can contact to speed things up? I have no money and in a terrible situation because of that.
Also,at "Proof of address" i selected my Id card and uploaded a picture with it because it has an address on it,however i no longer live at that address. Are they going to ask me for proof of the current address where i live now,in order to send me the card or allow me to withraw money using my debit card? I have absolutely nothing on my name on this current address because i live with rent. I also don't have a cellphone bill because i use a prepaid sim card.
I think i am screwed very bad.
heyho
04-30-2018, 08:46 PM
Hello,
I sent my documents to Paxum on 16th of April and no word from them. Please,can anyone help me? Is there anyone i can contact to speed things up? I have no money and in a terrible situation because of that.
Also,at "Proof of address" i selected my Id card and uploaded a picture with it because it has an address on it,however i no longer live at that address. Are they going to ask me for proof of the current address where i live now,in order to send me the card or allow me to withraw money using my debit card? I have absolutely nothing on my name on this current address because i live with rent. I also don't have a cellphone bill because i use a prepaid sim card.
I think i am screwed very bad.
Email
[email protected] or
[email protected]
You do need to provide proof of your current address. A utility bill or bank statement will do, there should be a place for you to submit that in the Paxum dashboard.