I AM BROKEN AND I DON'T KNOW WHAT TO DO, fcp FROZEN THE FUNDS, THEY SENT ME THESE EMAILS AND ANSWERS:
On April 10, 2018 Choice Bank Limited froze all deposits and virtual balances at the bank while it works through its temporary liquidity situation.
As funds are held with Choice bank ,Choice Bank is handling all inquiries relating to this matter.
Please direct any queries to Rob Anderson, Executive VP at Choice Bank, at
[email protected]
Sincerely,
Dan
Escalations Team
Customer Care
Reference Number: 180504-006569
Your Customer ID: 19221764
De: Ad Kees
Enviado: viernes, 04 de mayo de 2018 04:18 p.m.
Asunto: RE: Client Number 19221764. [Reference Number: 180504-006569]
As you have understood we are currently in a liquidity constrained position. This made us suspend loading prepaid cards and executing wire transfers. At this time we are gathering and analyzing the information we received from the card program managers.
Our aim is to return funds to card holders by wire transfer. I cannot give you a reliable timeframe for that at this point. Once I do I will inform you immediately.
Please also note that funds on cards will be available until 30th of June. I recommend to take these funds of the card as soon as possible.
I duly apologize for any inconvenience caused.
Best regards,
Ad Kees
Vice-President Banking and Investment Services
Spain: +34674874279 (including WhatsApp)
Skype: Adjcmk
Mail:
[email protected]
Web: choicebankltd.com
Toll Free: 1-844-530-0996
Ad Kees
Vie 04/05/2018, 04:28
I am really sorry, but at this time none of our clients has access to their money. If we reopen services it will be for all of our clients at the same time.
Again, I duly apologize for this.
Best regards,
Ad Kees
Vice-President Banking and Investment Services
Spain: +34674874279 (including WhatsApp)
Skype: Adjcmk
Mail:
[email protected]
Web: choicebankltd.com
Toll Free: 1-844-530-0996