PhatGirlDynomite!!!
10-06-2022, 11:58 AM
Thanks but we haven't really been slammed, the volume from Boleyn hasn't affected us at all and our SLA's have been steady, Id like to investigate so I can check if there is a mis-connection somewhere or if we are not receiving inquiries correctly, your information will help us and would be appreciated.
Especially for US users account approvals should take 1 business day.
Hi there! Thanks for joining the conversation. I don't want to parse words too much, but I too had to wait over a week before my account was verified. It was only just completed today at around noon EST. Another bit of feedback that I'd like to share with you is regards to confirmation emails. When I signed up nothing was sent to confirm that I had even made an attempt to sign up. I checked all of my folders and nothing was there. You may need to contact your IT department to ensure everything is working correctly.
Especially for US users account approvals should take 1 business day.
Hi there! Thanks for joining the conversation. I don't want to parse words too much, but I too had to wait over a week before my account was verified. It was only just completed today at around noon EST. Another bit of feedback that I'd like to share with you is regards to confirmation emails. When I signed up nothing was sent to confirm that I had even made an attempt to sign up. I checked all of my folders and nothing was there. You may need to contact your IT department to ensure everything is working correctly.