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witt
01-30-2004, 10:42 PM
I thought I would try out this new section to see anyone could help :crossfingers: I have not been able to boot my other computer even in safe mode. It is about two years old and is running windows XP. The computer will either freeze or try to reboot itself before it gets to the icon screen( maybe a power supply problem). I have not added any new hardware or software and I don't think I have done anything that would give me a virus. Also I got this error twice.

A problem has been detected and windows has been shutdown to prevent damage to your computer. The problem seems to be caused by the following file setupdd.sys page_fault_in_nonpaged_area

Then it goes on to say "Disable BIOS memory options such as caching or shawdowing"

This is beyond what I know how to do. My main question is should I try to get it fixed or just reload XP. I do have some tax information that I would like to keep, but I have paper backup.I also have some other software that I would like to keep, but if it is going to be expensive I will take the loss and either start over with XP or buy a new computer. Thanks for the help.

fishnet
01-31-2004, 09:01 AM
Witt:

Getting into the bios is easy but differtent on every computer. On mine, during the boot up, I wait for the Sony logo and hit F2. That stops the boot process and takes you to the bios. Your owners manual will tell you how to get in on your model. Every bios seems to be different too. The all have instructions in the bios. When you are there, you will just have to explore looking for caching or shadowing to diable them. It's not hard and worth a shot if the only other option is a complete reinstall. If you have Norton Utilities, I'd say try to boot from their CD. Maybe WinDoctor or Scan disc can fix the problem without you modifying the bios. Good luck!

Fish

witt
01-31-2004, 09:19 AM
Thanks Fish I will give it a try when I have more time. I don't have Disk Dr. , but I found an old Ontrack fix-it Utilities disks I can play with.

witt
01-31-2004, 09:26 AM
Can you get to the bias from the command prompt. I have one of those computers where a friend of a friend puts them together themselves for about $250 no manual.

doc-catfish
01-31-2004, 09:51 AM
Can you get to the bias from the command prompt. I have one of those computers where a friend of a friend puts them together themselves for about $250 no manual.


The key that you have to hit to enter the BIOS can vary from model to model. Its F10 on my desktop, and F1 on my laptop. The Delete key is also common. Check the link below for possibilities.

http://www.techadvice.com/tech/B/BIOS_Enter.htm

BigRed1970
01-31-2004, 04:13 PM
if you can get your computer to boot from the CDdrive. you can boot directly from the XP cd.... then you have several choices including repairing your windows instalation..... maybe this will help..... and do what I do and back up your porn reguralrly..... 8)

Moneywise
02-04-2004, 01:46 PM
Witt,

This error could mean anything from a potential IRQ conflict (IRQs are hardware lines of comm between external devices and your computer's processor) to perhaps a bad stick of memory. Buying and swapping memopry is relatively cheap nowadays. Your video card could have also potentially gone bad.

Since you have XP you could try using the system restore function. If the computer won't boot you can still use the XP restore function. Read up on it here:

HOW TO: Restore the Operating System to a Previous State in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;306084

System restore works great when in a pinch. Here's another really good reference for you to peruse: http://www.kellys-korner.com/xp_restore.htm

option 1: hit f8 when booting up repeatedly. This will take you to the "advanced boot options" screen. Choose "last known good" and proceed.
http://www.storageadmin.com/Files/8918/figure_01.gif

Another "last resort" is to repair XP. To do this you would need your original XP install disk. Repair will restore all of the valuable system and registry files. All of your personal data will remain. This is basically installing a new copy of XP over itself to allow replacement of any files that might have gone bad for whatever reason. If you would like to try this:
hit the DEL while booting to get into your system bios.
Choose "Standard CMOS features".
Then choose "Advanced bios features".
change it to reflect the cd rom as your 1st boot device. insert the xp disk and reboot the pc.

If all else fails the last last resort is to (gasp) reformat.

Hope this helps.

witt
02-04-2004, 06:26 PM
Thanks for the help. The problem was with the main board. Not that bad got a new for about $65.

Moneywise
02-04-2004, 07:03 PM
Sweet. That's a computer repair coup.