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Re: cams.com or streamray?
Quote:
Originally Posted by
JGB2009
Does anyone here not use the encoder and do ok?
We recommend using OBS.
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Re: cams.com or streamray?
@ Cams_Elli I read in the Rude.com thread that they are now a whitelabel for Cams. Is that correct and if so do I automatically stream on there as well? I would like to attempt to sell videos there so I would I need to set up a account with them separately in order to do that?
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Re: cams.com or streamray?
Quote:
Originally Posted by
SuperPookie
@ Cams_Elli I read in the Rude.com thread that they are now a whitelabel for Cams. Is that correct and if so do I automatically stream on there as well? I would like to attempt to sell videos there so I would I need to set up a account with them separately in order to do that?
SuperPookie, usually white labels just rebroadcast the Cams.com streams, but they can pick and choose which they want to feature, etc. It shouldn't affect your ability to sell videos there at all. You would need to set up a video seller's account with them for that function.
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Re: cams.com or streamray?
Thank you & I appreciate you talking to us on here.
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Re: cams.com or streamray?
Quote:
Originally Posted by
SuperPookie
Thank you & I appreciate you talking to us on here.
You're very welcome! Please feel free to contact me at my email streamrayelli at gmail.com or through our twitter @camsdotcom if you have any questions that aren't suitable for this forum.
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Re: cams.com or streamray?
Cams.com support actually called me after I emailed Elli to walk me through setting up the new OBS software. I couldn't believe it! Gold star for cams.com!
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Re: cams.com or streamray?
Quote:
Originally Posted by
space_cowgirl
Cams.com support actually called me after I emailed Elli to walk me through setting up the new OBS software. I couldn't believe it! Gold star for cams.com!
Cowgirl, we realize there have been lapses in support in the past, and so this year we are really focusing on maintaining good communication with our models. You can reach me via email or on the camsdotcom twitter account, and we also have instagram and are working on a more immediate online tech support system. If you or anyone else ever has a question or concern, please feel free to contact us at any of these venues. You can also always call the office directly via the phone number(s) posted online.
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Re: cams.com or streamray?
Does this site have charge backs? Looking for a second ppm site to fiddle with
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Re: cams.com or streamray?
Quote:
Originally Posted by
space_cowgirl
Cams.com support actually called me after I emailed Elli to walk me through setting up the new OBS software. I couldn't believe it! Gold star for cams.com!
I was pleasantly surprised too when they’d called me a while ago, about the ongoing issue I’ve had with being unable to log into my model admin/broadcast page. It’s started happening again, so I have to keep clearing cache/cookies every time it happens from now on, I guess.
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Re: cams.com or streamray?
Maybe if they spent more time fixing thier site instead in writing us up for going to the bathroom the siite wouldntt be such a cluster fuck of 0s and 1s
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Re: cams.com or streamray?
Quote:
Originally Posted by
caramelcraze
Does this site have charge backs? Looking for a second ppm site to fiddle with
Every business deals with chargebacks. We do our best to keep ours minimal, of course. Can you rephrase your question so I better understand your concern?
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Re: cams.com or streamray?
Quote:
Originally Posted by
Snowy0Star
Maybe if they spent more time fixing thier site instead in writing us up for going to the bathroom the siite wouldntt be such a cluster fuck of 0s and 1s
We've been working our tech team extra hard for the last month to squash all the bugs we find. If you have an issue during PST business hours, please use the "contact tech support" button in the browser. If you have an issue during another time, please take screen shots that include the time stamp on your computer screen and email them to tech OR you can email them directly to me streamrayelli at gmail.com or DM them to me on twitter @camsdotcom and I will file them for you. We are serious about making our platform run as smoothly as we can!
As you know, an empty room is bad for business. You know you're just running to the bathroom, but a viewer who pops in for a moment and sees you gone doesn't know that. And that's a lost viewer. Better to log off while you are away from your camera.
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Re: cams.com or streamray?
Quote:
Originally Posted by
TheBrownFox
I was pleasantly surprised too when they’d called me a while ago, about the ongoing issue I’ve had with being unable to log into my model admin/broadcast page. It’s started happening again, so I have to keep clearing cache/cookies every time it happens from now on, I guess.
Are you still having this issue?
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Re: cams.com or streamray?
Quote:
Originally Posted by
Cams_Elli
Every business deals with chargebacks. We do our best to keep ours minimal, of course. Can you rephrase your question so I better understand your concern?
I assume they were asking is chargebacks were covered by streamray or if the loss is taken from the model’s pay.
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Re: cams.com or streamray?
Quote:
Originally Posted by
caramelcraze
Does this site have charge backs? Looking for a second ppm site to fiddle with
Quote:
Originally Posted by
Cams_Elli
Every business deals with chargebacks. We do our best to keep ours minimal, of course. Can you rephrase your question so I better understand your concern?
Quote:
Originally Posted by
Juliette25
I assume they were asking is chargebacks were covered by streamray or if the loss is taken from the model’s pay.
I'm pretty sure thats what she meant as Ive wondered this myself. These days camsites are becoming more transparent about charge backs. It really sucks when you put in the time not knowing if the money will get snatched back later on. Cammodels like knowing what they're up against before they decide on which camsite to make their main hub.
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Re: cams.com or streamray?
Quote:
Originally Posted by
PhatGirlDynomite!!!
I'm pretty sure thats what she meant as Ive wondered this myself. These days camsites are becoming more transparent about charge backs. It really sucks when you put in the time not knowing if the money will get snatched back later on. Cammodels like knowing what they're up against before they decide on which camsite to make their main hub.
Ah, thanks for clarifying! We are very transparent about chargebacks. Nobody gets to keep that money, so it is noted clearly on earnings reports when a chargeback is made. On our end, we do our best to ensure frauds aren't allowed to come back and start accounts again. We prefer this method of transparency, because it allows us to pay our models a better percentage instead of holding a set amount of money back in case of future chargebacks. If you have any more questions about this, please feel free to contact me or any of the Streamray/Cams.com staff at our phone number, twitter, or any of the contact email addresses.
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Re: cams.com or streamray?
Quote:
Originally Posted by
Cams_Elli
Are you still having this issue?
Yes.
Also, re: the going to the bathroom issue that Snowy mentioned...a while ago a poster on here who was a Cams rep. or something (I think her name was Domino something) assured us that Cams wouldn’t be penalizing models anymore for this. This is still the case, right? I think a model should be able to grab a cold drink from the fridge real quick without having to log off. I’ve seen plenty of models on other cam sites walk away from the cam briefly to go grab a toy or do something else quickly. It’s not that serious, and that is not the same thing as being on a personal phone call for an hour, and ignoring all the chatters/tippers in the room.
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Re: cams.com or streamray?
Quote:
Originally Posted by
TheBrownFox
Yes.
Also, re: the going to the bathroom issue that Snowy mentioned...a while ago a poster on here who was a Cams rep. or something (I think her name was Domino something) assured us that Cams wouldn’t be penalizing models anymore for this. This is still the case, right? I think a model should be able to grab a cold drink from the fridge real quick without having to log off. I’ve seen plenty of models on other cam sites walk away from the cam briefly to go grab a toy or do something else quickly. It’s not that serious, and that is not the same thing as being on a personal phone call for an hour, and ignoring all the chatters/tippers in the room.
Ok, I had to ask our team to tell me exactly what the rule is. We have a "less than 5 minutes" rule, so don't leave your cam for more than 5 minutes. That should be ample time to grab a drink, use the washroom, etc. Let me know if you have any questions!
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Re: cams.com or streamray?
Quote:
Originally Posted by
TheBrownFox
Yes.
Well, shit. Are you still in touch with tech over this? If not, email me again [email protected] and I'll get them in touch with you again.
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Re: cams.com or streamray?
Has anyone had any luck selling custom videos here? Are we allowed to post videos that we may have on other sites here? (for example, some girls sell the same videos on nite flirt and Clips4sale).
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Re: cams.com or streamray?
Quote:
Originally Posted by
jasmine22
Has anyone had any luck selling custom videos here? Are we allowed to post videos that we may have on other sites here? (for example, some girls sell the same videos on nite flirt and Clips4sale).
Hi Jasmine!
Yes, you can sell custom videos. You can include them for free in your fan club price, or you can sell them separately.
Yes, you can sell what you have posted in other places. Just please make sure they aren't watermarked with competing sites' logos.
We are working on adding more specifics to our upload page. For now the specs are: max file size 2GB and maximum 10 files online at a time (for now.)
Let me know if you have other questions!
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Re: cams.com or streamray?
Quote:
Originally Posted by
Cams_Elli
Well, shit. Are you still in touch with tech over this? If not, email me again
[email protected] and I'll get them in touch with you again.
No, thanks. Like I said, I just have to keep clearing cache when this happens. It's a pain in the ass, but not a huge deal...as long as it finally works. It's better than that weird message I'd randomly get, telling me "Thank you for uploading your documents. Your account is being reviewed." or whatever it was. Now that was very strange. If I start getting that message again, and clearing cache doesn't help, then I'll definitely e-mail you guys.
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Re: cams.com or streamray?
Quote:
Originally Posted by
TheBrownFox
No, thanks. Like I said, I just have to keep clearing cache when this happens. It's a pain in the ass, but not a huge deal...as long as it finally works. It's better than that weird message I'd randomly get, telling me "Thank you for uploading your documents. Your account is being reviewed." or whatever it was. Now that was very strange. If I start getting that message again, and clearing cache doesn't help, then I'll definitely e-mail you guys.
Ok, I'm glad it's working at least in a roundabout way. Let me know if other weirdness arises.
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Re: cams.com or streamray?
anyone know why they got rid of showing how many credits the member has? that was like the best feature they had
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Re: cams.com or streamray?
^^ I know it's so annoying
What's also annoying is in the show breakdown it only shows the gross amount earned and not what I actually get after Cams takes out their percentage.