Sometimes, the guys are writing to me in my room and SM Connect is not showing that they are in my room. I get disconnected often even though I'm hard-wired. I have an i7 processor but only 8 GB ram. My upload speed is between 2.8 and 3 Mbps. My download speed is 100 Mbps. I don't know how those components work with the features SM offers. I cannot use SM Connect until I know how my specs and speed affect SM connect. I have all the problems with SM connect that y' all have mentioned and more. I am sure that Hyori is super busy and now has to time-manage her resources. She is a great motivator and so on top with tech issues.

