Ok this is freaking ridic. In the last 2 days I've been disconnected from streaming over 10 times.
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Ok this is freaking ridic. In the last 2 days I've been disconnected from streaming over 10 times.
Strange, I can log on to SM on my iPhone but not my home computer. I was using 3G and it worked fine. Is it something with my IP? I emailed support hopefully they can help.
Just sent this to Streamate:
"Hi you wonderful people at SM,
I've been having problems with GOLD show countdowns for the past few weeks and have noticed many, many other Streamate models have been getting the same problem.
GOLD shows tend to freeze the last moment (as / before the show begins). The very stressful and frustrating thing for both the performer and her viewers, is that this tends to be most common when the target has been surpassed, and many many people in the room are tipping.
From the perspective of the performer, speaking for myself, it freezes up entirely and I do not know whether (to my audience) I am in the GOLD show or not (thus I don't know whether to begin or not).
It freezes up and then cancels, leaving the model stuck with a room full of disappointed or angry clients who think it was her fault, or that she cancelled.
Tonight this happened to me even though I had reached my target and have just seen this very same thing happen to another girl. Her room had almost 200 tipping clients, she surpassed her goal, and then it froze and cancelled itself.
I love GOLD shows and I love Streamate. It has been sad to see these glitches occurring so frequently of late. I dearly hope it can be rectified so everyone can go back to making great money and enjoying themselves.
Many thanks Streamate! <3 "
It has gone far enough. This needs to be sorted out.
The response:
"Try turning off your user alerts and clicking the degrade quality bullet on the encoder. What processor and OS are you running? When this happens, what is your CPU usage percentage? Go to http://www.speakeasy.net/speedtest/, choose 'Seattle' and let me know what the upload speed is. Try turning off your user alerts and clicking the degrade quality bullet on the encoder."
So essentially what they're saying is it's our fault... :( I don't even know what user alerts are? I can so no mention of user alerts on the encoder? If anyone else can, I'd be grateful if you could let me know.
I had the same response at the time I had problems.. They were pretty much clueless.. NOT HELPFUL AT ALL when they take a lot out of our pay!
I think it's fair to say that things weren't always like this for GOLD shows? Have no idea.. Am I right?
If I am, then I am thinking it's Streamate stepping up their quality conditions, putting more strain on us performers to keep up with additional requirements like speed, but many of us not being able to keep up.
Also... check this shiz! I just compared the Alexa rankings.
To me, this clearly suggests that Streamate's fashion of putting pressure on their models to have the best of the best internet speed etc is NOT synonymous with success. Like - at all. MFC put next to no pressure on their models to have the highest quality, and they are not only maintaining their rep as one of (if not, the) best camsite out there, but they are PWNING Streamate to such an extent, that comparing the two sites forms a CROSS!
Does anything know what is going on with the account approvals on SM?
I signed up with SM over a month ago. According to my account information all documents and profile information were approved within days but the biopic was rejected. I uploaded a new biopic immediately and ever since I receive the same automatic reply from SM when I ask them (politely) when the new biopic will be approved so that I can start working with them:
"Thank you for your message,
We are working on approvals - we are a bit delayed but are steadily opening accounts. Please be sure documents, profiles and bio pictures are all uploaded properly.
We are approving accounts in order from the date they were created. Please remain patient and we will review and approve all accounts soon.
Thank you."
Is a +1 month delay for approvals normal with SM? Thank you in advance for your help!
Hello sweetie, the "user alerts" u find in ur chatroom page BEFORE u start ur show, is in the tab Settings, just set it to hide like in the pictures i prepared for u, good luck!
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^ Many thanks! The pics don't work but at least now I know whereabouts it is - I am sure I'll be able to find it when I next log on to stream. Thanks again! ;D
Wait, so they want you to turn off the ability to see who's coming in and out of your room?
^^^ Correct.
I think you'd still have the side list, just not the ding and line in chat.
Actually. I think what they're trying to say (without taking the blame hence the encoder advice as well) is that their user alerts are fucking shit up.
I do tons of gold shows. 80% of the time a user will buy in during the show, they will show user has pledged x gold, and you won't hear the sound for minutes. Users log out with no text or sound indication.
I really truly think SM is trying to tell us that their user alerts are causing issues.
(To turn off user alerts go to the little bell icon on your streaming page)
It's not about sound alerts, is about User alerts where yes, it says "user entered - user left" in chat room, there u change them in Settings tab. Guess these interfere somehow with how system works if they said so. I disabled them since ages cause they just fill up my chat and do nothing good actually. (for the pics to be seen u have to click on them, is working for me lol)
My husband rushes into the room 15 minutes ago to tell me that he can't find me on Streamate ANYWHERE. Not in searches, not in his favorites, nothing. I can still log onto my account and begin shows. Anyone had this issue before?
double post Errr sorry?
Ok, for some reason I'm showing up on page 7 in UK with HD placement, when I'm normally top 8 rows :S And over here we have 20 rows per page instead of 10. I'm kinda furious right now
My placement was fucked up tonight too, and I had significantly more freeloaders, 30-second-idiots, trolls and abandoned GOLD show countdowns than EVER before...
It may have been down to guys sensing my underlying stress levels which I tried so hard to disguise, but after seeing how many other performers getting crappy traffic tonight too, I am starting to wonder if this is at all related to the implementation of this new TV feature... those two things seem correlated somehow. It's never been this bad for me before.
^Yes, apparently they have. I was wrong. Some girls got requests tonight.
What do you girls think of this TV thing? I'm not sure what to make of it. I got a request to opt-in, and I'm just ... really not sure how I feel about it. Anyone here planning on doing it?