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Paypal limit reached
Hi all,
I received a mail from paypal today ( regarding my mainstream ebay store )
You have received £1,900 or more in total payments to your PayPal account
in this calendar year. PayPal is required by law to comply with European
Union Anti-Money Laundering regulations by collecting information from
customers when they receive more than £1,900 in total payments within a
calendar year. Until you provide us with the information we need, your
account will be limited. You won’t be able to send or withdraw any money
using PayPal, however, you may still be able to receive payments.
When PayPal limits an account, your funds may be held until we've confirmed
your identification as set out in our User Agreement.
To lift the limit , we have to send in a copy of the account holders passport. My husband doesn't have any state issued id ( as we're not legally obliged to in the UK ) , and the account is in his name. We're going to give paypal a call in the morning and explain our situation but if anyone knows if they're liable to lifting the restriction without the I.D , I'd be happy to hear about it .
Failing that I guess we will need to get him a passport which is a bit problematic as we're moving house in 12 weeks and will have to go about paying to have it changed again, however we need our paypal account back and we need it now ! We've heard of a few people lately losing their accounts and funds ( non adult ) ...I hope that won't be us.
Missy
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Re: Paypal limit reached
Sorted - I called them, Apparently birth certificate scan will do .