Re: Streamate payment issue
Quote:
Originally Posted by
Marleysade
Should i give it another week Than call BBB or what should I do?
Whats BBB? I'd wait for a response, then email them again if you dont get a reply with 2-3 working days.
Re: Streamate payment issue
bbb is the better business bureau - http://www.bbb.org/
don't freak - they are kind of weird about changing payment methods but they WILL pay you. you might have to fight with support a bit first though. why isn't payoneer working? maybe we can help with that. if that doesn't get set up, let them know you want to switch back to checks and they'll issue you a check for the earnings they haven't paid you. if you don't get paid for one week they'll just roll your earnings over to the next pay period - it's not like your earnings disappear or something. if they issued a check that you didn't receive, let them know you need them to re-issue it.
Re: Streamate payment issue
Tweet @streamate, usually they respond better that way. They usually respond back to my tweets within an hour or two.
Re: Streamate payment issue
I change mine between Payoneer and check all the time and never had a problem yet. I switch back to Payoneer if I need the cash sooner.
Are you sure your Payoneer is working okay? Can you use it with other sites?
Re: Streamate payment issue
I also switch between payoneer and check often. As long as you do it by Tuesday it will be effective for the current week. Do you have an approved payoneer account?
There is no reason to call the BBB, that won't get you your check any faster and pretty much will do nothing at all.
I would contact Vanessa with streamate (she is the in house model recruiter/support contact), she is very helpful and usually answers emails faster than the standard support (although I have always found that support answers fast also). Here is her twitter http://twitter.com/#!/awmodel and her email is: [email protected]
Re: Streamate payment issue
i recieve 2 differnt emails saying that my account is on hold because you guys need more info and another saying that its fine..in a two hour period!! im getting very pissed off!! PJ can you help me?
Re: Streamate payment issue
Quote:
Originally Posted by
Marleysade
i recieve 2 differnt emails saying that my account is on hold because you guys need more info and another saying that its fine..in a two hour period!! im getting very pissed off!! PJ can you help me?
Who is "you guys"? Are you with a studio? Are you on Daily Pay, is that why you are asking for PJ's help?
If you are not with a studio have you tried the email address I gave you in a previous post?
Re: Streamate payment issue
Quote:
Originally Posted by
Marleysade
PJ can you help me?
I have very limited influence on SM but I am in contact with head office for business related discussions.
If circumstances havent changed within 24hours send me your username, registered email address and I have someone check the details over for you.
Re: Streamate payment issue
Re: Streamate payment issue
Re: Streamate payment issue
Havent received anything back yet, its the first working day today so will be expecting something today.
Re: Streamate payment issue