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Alertpay bank transfer issues
So I wanted to put this out there as it could be important to some ladies out there. I use alertpay and use bank transfers to withdraw my money, no problems for months but last week I transferred on Monday the 3rd and its still pending (its only supposed to take 6 days max) So I opened a support ticket and heres there reply:
Dear AlertPay Member,
Unfortunately, recent delays in our bank transfer withdrawal functionality continue to persist. Our staff are working diligently with our providers to ensure that this service is operational as soon as possible.
In the meantime, we would like to announce that US members now have the ability to withdraw funds by check. We are temporarily offering the check withdrawal service without fees. We recommend that you use this service as an alternative to bank transfer withdrawals for the time being. Should you wish to do so, simply cancel your pending bank transfer withdrawal transaction and create a check withdrawal from your US Dollar balance.
Please note that check withdrawals are made out to the name and address that appears on the account. The delivery date of the checks will vary by region, but the average delivery time is 5-10 business days.
We sincerely apologize for any inconvenience caused by the service delays.
I never heard of any issues with the bank transfer and until last week never had a problem, and like most of you ladies was counting on my money for bills and waiting an extra 10 days for a check is unacceptable, if I wanted a check I wouldn't have signed up for dailypay and be giving up 5% (no offense jenny I love your service) but it defeats the purpose if I cant reliably transfer my money online.
Well I dont know what to do any suggestions would be awesome, I might be calling alertpay tomorrow.
But mostly be warned alertpay bank transfers are not reliable method of withdraw it seems.
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Re: Alertpay bank transfer issues
shit.... how will i know? i really need that money this weekend...grrr..
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Re: Alertpay bank transfer issues
They told me its only US bank transfers so if your in another country you should be okay, otherwise I only found out when my money never stopped being pending. And I am getting irritated cause they keep telling me to press a button that doesn't exist to cancel the withdraw and as it is non existent it is not working so well. gonna call em in the morning and try and figure where exactly it is and how I can get it to me. :banghead:
Sorry I cant be of more help.
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Re: Alertpay bank transfer issues
I got that message today too. Really pissed off about this! I'm hoping it resolves soon or else I will have to find yet another payment service. grrr.
OK, edited to add - I tried to cancel my pending transfer to request a check, and the cancel button is not visible. In their FAQ it says it's because it's already in process to my bank. Anyone else getting this? I'm contacting Alertpay and I'll let you all know what they say.
I'm pissed that they took part of my money for that transaction for their service and now I have to wait for a damn check anyway. I could have just gotten a check straight from the place where I received the deposit in the first place! argh.
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Re: Alertpay bank transfer issues
Oh, this puts me in a terriable bind. I dont post as I much as I should on this forum but, wow this hurts and I needed to vent to someone.Had I not read your comment. I would have never known. I havent received one email from alertpay and I have bills that must be paid...no if, but, or maybes. If you ladies here anything else. Please pm me. Please and Thank-you;s
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Re: Alertpay bank transfer issues
Oh damn.
They replied to me with an automated message and one of the links was this:
https://helpdesk.alertpay.com/index....&group=default
They can't even accept visa any more, or mastercard. They are saying it's temporary and still can accept american express, but this kills it for me because it's going to be useless for accepting payments for shows and stuff.
Guys are not going to want to link their bank accounts. Damn. I'm going to have to stop using them if they don't get this fixed soon.
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Re: Alertpay bank transfer issues
this sucks - i was going to sign up with them last night but got side tracked - so i guess there is no use now - sorry this is happening to you all
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Re: Alertpay bank transfer issues
Quote:
Originally Posted by
laurielegs
I got that message today too. Really pissed off about this! I'm hoping it resolves soon or else I will have to find yet another payment service. grrr.
OK, edited to add - I tried to cancel my pending transfer to request a check, and the cancel button is not visible. In their FAQ it says it's because it's already in process to my bank. Anyone else getting this? I'm contacting Alertpay and I'll let you all know what they say.
I'm pissed that they took part of my money for that transaction for their service and now I have to wait for a damn check anyway. I could have just gotten a check straight from the place where I received the deposit in the first place! argh.
I kept getting automated messages too and there was no cancel button last night, but today randomly there it is on the transaction details. Keep emailing till you get a button or calling might be more productive.
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Re: Alertpay bank transfer issues
o hell no... time to delete...last thing we want is another epassporte issue
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Re: Alertpay bank transfer issues
Quote:
Originally Posted by
EternalRose
I kept getting automated messages too and there was no cancel button last night, but today randomly there it is on the transaction details. Keep emailing till you get a button or calling might be more productive.
Thanks! My cancel button appeared and I was able to cancel the bank transfer and request a check.
I really hope they get this resolved because it was really handy to have.
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Re: Alertpay bank transfer issues
i went ahead and canceld my account.. i wasn't using it really in the first place and when i finally did 2 days ago..it was too much of a hassel on both ends...cant accept payments w them on my site, so doing the invoice thing the person paying me has a issue with alert pay and their "bad reviews on google" id just rather use something where they can put in the info needed and we can continue on with what we were doing
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Re: Alertpay bank transfer issues
oh my goddddddd so alertpay is deaddd??? this SUCKS... what now.....
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Re: Alertpay bank transfer issues
i'm gonna cry :( i have like $200 pending from alertpay that is like make or break on money i need this weekend.... i just spoke to customer service on the phone and it sounded really FUCKED up. he basically had NO information other than bank transfers are down for an unknown amount of time, and he has no idea how long it will take for my check to be here. it takes 2 days to process then will be sent out he said probably a little over a week. i said i'm moving in 3 weeks so will it be here before then he said well i don't know..... AGHHHHHHHHHHH
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Re: Alertpay bank transfer issues
yea i heard :( but you can use the alertpay e-currency exchanger. and just put alertpay funds onto your bank account or another payment processor!
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Re: Alertpay bank transfer issues
Quote:
Originally Posted by
fefe
yea i heard :( but you can use the alertpay e-currency exchanger. and just put alertpay funds onto your bank account or another payment processor!
I have scoured the alertpay site and blathered at customer service for way too many hours and there credit card/debit card withdraw option is down, the bank transfer withdraw is down, and that leaves checks or bank wire to get your money out. Checks are pointless for those of us on dailypay because at least on streamate I can get a check from them just as fast if not faster than from alertpay and not pay 5% of all my earnings to daily pay. As for the bank wire it has a 15$ fee (too damn high for me) and according to the FAQ and me trying shit I cant transfer my money to my US bank in US dollars. So I'd have to convert it to like GBP then transfer it then do god knows what to get the bank to convert it back, and its just not convenient or fast by any means let alone worth the 15$ fee and 5% of my earnings. Also I haven't seen anywhere a way to transfer the money to another payment processor like Paypal or payoneer or whatever (though I don't like or use payoneer personally ), so if you have any info about that please it would be awesome to hear.
I am just torn cause alertpay gives no indication as to when bank transfers will be back, and check withdraws were down for a few months not too long ago witch makes me nervous. But I have decent placement and great ratings and comments on my SM account and don't want to start all over again for the 3rd time lol, plus I have no idea how long it would take to close my current DP account and then go through the whole sign up with SM again, it could take weeks and I need to work to pay the bills, but if I cant get the money I made it doesn't really help. Yeah I am just talking my brain in a circle just gotta decide but I hate not knowing the details of everything...
That got a little random, my apologies lol, and I hope everyone else having problems with this gets it all figured out without too much hassle/stress.
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Re: Alertpay bank transfer issues
Quote:
Originally Posted by
fefe
yea i heard :( but you can use the alertpay e-currency exchanger. and just put alertpay funds onto your bank account or another payment processor!
Where do you find that?
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Re: Alertpay bank transfer issues
they can't verify new bank accounts either. sucks :(
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Re: Alertpay bank transfer issues
Quote:
Originally Posted by
laurielegs
Where do you find that?
i haven't done it so i can't vouch for whether it works, but go to withdraw, then on the right go to "withdraw funds through an alertpay-recognized exchanger."
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Re: Alertpay bank transfer issues
I clicked on that exchanger link and they want an extra ten dollars to do it plus another fee that is a percent that they don't calculate till I actually do the transaction. I'll stick with a check to get my current and stop using alertpay till they get this fixed i think.
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Re: Alertpay bank transfer issues
Alertpay has got to be going down the tubes. Once they're gone I don't know who the hell to use for instant payment for cam shows. Payoneer sometimes takes up to two days to approve credit card payments.
CashX I guess... I have a business account with them but have yet to get a payment through them cause every time I get a guy to sign up they're too dumb to figure out how to send me money.
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Re: Alertpay bank transfer issues
Alertpay sucks azz big time. I just tried to request a check and despite their fees saying check is free, it now says $4.00 fee on the actual withdraw screen. This is not a good sign. I am closing my account VERY soon. Smdh!!!!!!
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Re: Alertpay bank transfer issues
Yeah dude I spoke to that guy on the phone and he said "No fee to do a check" and then I get to the page and say "Ok bye!" on the phone then I see the $4 fee... After I waited half hr to speak to him to begin with I was not about to call back, waste of my damn time. Girls what the fuck are we gonna do about taking indy payments now, someone pleeeeease help me out. What is cash x?
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Re: Alertpay bank transfer issues
Can anyone who got a check sent out from alertpay post and let me know if the status of the transaction ever went to completed? I requested a check 4 days ago and its still pending but they said it only takes 1-2 days to process and mail it out, and its still pending so I am getting worried. Want to switch my payment to payoneers ACH transfers till alertpay gets its shit together again, but DailyPay is takin a bit to respond. In the mean time I keep getting more money put into my alertpay that I am terrified I cant get away from them, and I gotta get my money for moving by like next week. I am just freaking out, so anyone who has alertpay check info please let me know if it ever stopped being pending!
And also Princess Jenny if you read this check your pm's please I need to switch my payment details asap!
Sorry for being a bother.
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Re: Alertpay bank transfer issues
Quote:
Originally Posted by
EternalRose
Can anyone who got a check sent out from alertpay post and let me know if the status of the transaction ever went to completed? I requested a check 4 days ago and its still pending but they said it only takes 1-2 days to process and mail it out, and its still pending so I am getting worried. Want to switch my payment to payoneers ACH transfers till alertpay gets its shit together again, but DailyPay is takin a bit to respond. In the mean time I keep getting more money put into my alertpay that I am terrified I cant get away from them, and I gotta get my money for moving by like next week. I am just freaking out, so anyone who has alertpay check info please let me know if it ever stopped being pending!
And also Princess Jenny if you read this check your pm's please I need to switch my payment details asap!
Sorry for being a bother.
Mine just did. From what I can see it took 3 days. They are probably buried in check requests right now since the bank stuff quit working.
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Re: Alertpay bank transfer issues
Mine says completed when I checked today