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Streamate Too Many Problems :(
Hello All,
I don't know what's going on, but for the past several weeks now, Streamate is running really slow. At first, it was my privates. The custies cam would freeze for forever and I'd sit there waiting for him to say something, and nothing. Then, all of a sudden, I get the "closing door" sound, it shows he's logged off, the 30 second timer may or may not start, and I'm back in guest chat, ALL AT ONCE! To top it all off, usually while my screen showed I was still in prive (and I was playing with a toy etc), I was really back in guest chat, so guys saw me masturbate for free. I was beyond irritated, angry, frustrated, annoyed, aggravated and embarrassed.
Now, it's freezing up in Guest chat, too. Today, I only stayed on for maybe 10 minutes because guys were in my room but I thought no one was saying anything. That struck me as odd because why would they just be sitting there staring at me? So then, all at once again, it showed a few messages guys had left, who logged on, who logged off. I mean, you go from like 4 lines (comments) in your window to like 20 extra lines all at once which were from probably 5 minutes ago.
Went from like 10 guys in my room to 1 because I didn't know what was going on. I don't know what the problem is, and I seem to be the only one having this issue. Regardless, I'm tired of it, and may have to look elsewhere for employment. It's a shame because I loved Streamate.
:'(
Also, SM email support is nothing but an automated system. I never actually get a real person unless I've sent the same message over and over.
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Re: Streamate Too Many Problems :(
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Originally Posted by
MommieLongLegs
Hello All,
I don't know what's going on, but for the past several weeks now, Streamate is running really slow. At first, it was my privates. The custies cam would freeze for forever and I'd sit there waiting for him to say something, and nothing. Then, all of a sudden, I get the "closing door" sound, it shows he's logged off, the 30 second timer may or may not start, and I'm back in guest chat, ALL AT ONCE! To top it all off, usually while my screen showed I was still in prive (and I was playing with a toy etc), I was really back in guest chat, so guys saw me masturbate for free. I was beyond irritated, angry, frustrated, annoyed, aggravated and embarrassed.
Now, it's freezing up in Guest chat, too. Today, I only stayed on for maybe 10 minutes because guys were in my room but I nooone was saying anything. That struck me as odd because why would they just be sitting there staring at me? So then, all at once again, it showed a few messages guys had left, who logged on, who logged off. I mean, you go from like 4 lines (comments) in your window to like 20 extra lines all at once which were from probably 5 minutes ago.
Went from like 10 guys in my room to 1 because I didn't know what was going on. I don't know what the problem is, and I seem to be the only one having this issue. Regardless, I'm tired of it, and may have to look elsewhere for employment. It's a shame because I loved Streamate.
:'(
That happened to me on my first account months ago. It fixed when I got a new account.
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Re: Streamate Too Many Problems :(
Hmmm maybe that's what I need to do.
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Re: Streamate Too Many Problems :(
That definately sounds awefully annoying, hope it works out for you :)
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Re: Streamate Too Many Problems :(
I was having problems connecting or staying connected for a few days a couple weeks ago but it's all seemed to be fine now... no problems... I would contact support about it!
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Re: Streamate Too Many Problems :(
I've never had these Streamate problems, fortunately, but that fuckin' encoder...
Well, that's another story. :(
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Re: Streamate Too Many Problems :(
I DO have the problems you are mentioning. Freezing up in chat and they see that and dont want a show for that reason and rightfully so. I will go on tonight and see hopefully that will be over.
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Re: Streamate Too Many Problems :(
That did happen to me today. I had a few guys in my room who were actively conversing with me then everyone went silent. I kept asking why they weren't saying anything then everybody started talking again. But then I got a private with 2 guys and the camera ended up going out on their end. One guy just left and the other told me he couldn't see me anymore even though I could still see myself in the encoder.
I just logged out and logged back on and it seemed to fix it. But if that happens to you again, I would suggest logging out because you don't want to lose a private (or 2) like I did. But since you seem to be having a lot of problems, I would email support. It just doesn't seem like it's getting any better for you and they're the only ones that can really fix it. You don't want to miss out on money.
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Re: Streamate Too Many Problems :(
Wow, I'm having the exact same problem. It's been this way for the past week. It'll freeze up really bad and sometimes the customers tell me the screen is blank. Or they can't hear me. Lately the cam freezes immediately when I get into private. I've only been having a couple people in my room and it seems nobody has been talking to me when they usually always do. Then several times tonight, SM kicked me off chat. Not sure what's going on but I only made $30 in the past 6 hours when I should have made a lot more than that, only because I'm constantly trying to get the connection to work. I have to pay rent in a day and I'm $450 short. =( I don't know what to do atm.
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Re: Streamate Too Many Problems :(
If you are streaming with the HD encoder and U do not have enough UPLOAD speed, things will slow down...
Also running other programs in the same time, is not a good ideea...
Even having 1 internet page open might slow things down..
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Re: Streamate Too Many Problems :(
Quote:
Originally Posted by
KushKandi
Wow, I'm having the exact same problem. It's been this way for the past week. It'll freeze up really bad and sometimes the customers tell me the screen is blank.
Thank you so, SO much for mentioning this! I have just started with SM so when I was on last week and someone told me that my screen was blank I was beyond confused. I knew it wasn't my computer, because the one I have was put together with webcamming in mind.
To tell you the truth, I've put-off being on cam these last few days because all these crazy SM problems are so frustrating that they have been actually depressing me. What is the point of getting on cam if no one can see or hear you and you spend the whole night fighting glitches. :'(
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Re: Streamate Too Many Problems :(
Right!^ It's been wonky for me, I thought it could've been my computer, but I've upgraded to a faster speed last week, & I'm having chop/freeze problems..with all the $ they make, you'd think they'd have a better setup. As far as contacting them, eh, I have an email in from a week ago, still unanswered
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Re: Streamate Too Many Problems :(
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Originally Posted by
whirlerz
Right!^ It's been wonky for me, I thought it could've been my computer, but I've upgraded to a faster speed last week, & I'm having chop/freeze problems..with all the $ they make, you'd think they'd have a better setup. As far as contacting them, eh, I have an email in from a week ago, still unanswered
I emailed them about it, and the ongoing issues and they just told me to check my adobe settings. ::)
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Re: Streamate Too Many Problems :(
Ok, seeing this thread I just wrote support and told them I've been having an issue with it as well. I thought it was just in my head and kept checking and rechecking all my settings. You girls are having the EXACT same problem I am though!
I have a FIOS connection, wired into it, a fast computer and I stream in HD. It's not a lot of guys, maybe like 20% of them, but it's enough who are having a problem to put a dent in my shows and my ratings. I only glance at my ratings b/c I know they're always going to be 5 but two days in a row they've been like, 4.6 and 4.7 WHAAAAT?! This is unacceptable.
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Re: Streamate Too Many Problems :(
Quote:
Originally Posted by
KushKandi
Wow, I'm having the exact same problem. It's been this way for the past week. It'll freeze up really bad and sometimes the customers tell me the screen is blank. Or they can't hear me. Lately the cam freezes immediately when I get into private. I've only been having a couple people in my room and it seems nobody has been talking to me when they usually always do. Then several times tonight, SM kicked me off chat. Not sure what's going on but I only made $30 in the past 6 hours when I should have made a lot more than that, only because I'm constantly trying to get the connection to work. I have to pay rent in a day and I'm $450 short. =( I don't know what to do atm.
I hear you. And SM support is a joke. They just send an automated response. I know this because I've gotten the same exact email from them in response to two of my complaints. I hate that there's no phone number we can call. This isn't a joke, it's our way of living.
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Re: Streamate Too Many Problems :(
Quote:
Originally Posted by
Fridays
If you are streaming with the HD encoder and U do not have enough UPLOAD speed, things will slow down...
Also running other programs in the same time, is not a good ideea...
Even having 1 internet page open might slow things down..
I started the 1st week of October, and had absolutely no problems until maybe 2 weeks or so ago. I have 18 mpbs internet and got my computer in October brand new with quad core processor so I don't know what the problem is.
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Re: Streamate Too Many Problems :(
Yikes! I have had that happen I went from exclusive to nude in free with NO COUNTDOWN! I was like WTF
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Re: Streamate Too Many Problems :(
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Originally Posted by
EvilChick1989
Yikes! I have had that happen I went from exclusive to nude in free with NO COUNTDOWN! I was like WTF
Yes! The no countdown before being in Guest chat thing pissed me off! I thought it was just me! SM needs to get it together n fast. I tried clearing my cookies, hopefully that helps.
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Re: Streamate Too Many Problems :(
the unspoken 'secret' here is that StreamMate now has capacity problems with their own servers and their own internet backbone capacity. In order to make any significant improvements StreamMate will have to pony up MAJOR BUCKS ... both in terms of one time cost of new / faster servers, and in higher ongoing monthly costs for internet backbone bandwidth. As an adult business, no mainstream investors are going to loan them any money. And with increased bandwidth requirements / bandwidth costs for HD video streams on the rise as more camgirls move to HD, versus essentially the same amount of paid webcam revenue 'split', their profitability is declining.
As has been discussed in other threads, the only ways that this can change for the better ( from StreamMate's viewpoint ) are ...
A. collect a higher percentage revenue 'split' from camgirls ( either across the board or pro-rated based on camgirl paid sales volumes )
B. kick out 'marginal' camgirls altogether who consume a lot of 'free chat' bandwidth and streaming server capacity but produce few paid sales
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Re: Streamate Too Many Problems :(
I am having this problem too! I went and bought a new router because I thought it was something on my end and then my friend told me it was because I was running pandora but that was never an issue before, I'm gonna try again today but now that I hear that many of you Ladies are having trouble I'm not very optimistic =(
This really sucks! It was like a miracle for me to find a way to support myself while embarking on an education and now it's not looking very prosperous with all these issues.
I know how shitty this is for all of us experiencing these problems, I hope it works out for us, I'm going to message Streamate regarding the servers and bandwidth.
I'm sure as Melonie mentioned above it will cost them a lot of money but I can only imagine the cash they make off of all of us and I would think the cost for upgrading would pale in comparison to the money they will lose if these problems continue, they will lose customers as well as cam models very quickly!
I recommend everybody that is having this problem message them, hopefully it helps.
Good Luck Girls!
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Re: Streamate Too Many Problems :(
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it will cost them a lot of money but I can only imagine the cash they make off of all of us and I would think the cost for upgrading would pale in comparison to the money they will lose if these problems continue, they will lose customers as well as cam models very quickly!
Undoubtedly they already know the 'rock and a hard place' they are stuck in. The problem is that as new camgirls with low paid sales conversion rates create additional bandwidth costs, and as the transition to HD increases their bandwidth costs by a factor of 3 or 4 with paid sales revenues that aren't increasing much, there may simply not be a sufficiently profitable future business model for them to 'justify' the necessary huge investment. This may boil down to a case of them simply trying to 'milk' the existing business model for all it's worth without making any major reinvestments, while attempting to wait out an industry-wide change in the existing bandwidth situation ( which also involves Netflix / Hulu / Youtube / Google and any other websites consuming massive amounts of bandwidth ).
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Re: Streamate Too Many Problems :(
Thanks for the information Melonie , it does help to understand that the problem is complex for streamate and that they are likely trying to figure out a solution. I guess I didn't really get it before, I was just wondering why in the hell they weren't fixing it quickly, now I know they probably are trying to figure out a solution.
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Re: Streamate Too Many Problems :(
Quote:
Originally Posted by
Melonie
Undoubtedly they already know the 'rock and a hard place' they are stuck in. The problem is that as new camgirls with low paid sales conversion rates create additional bandwidth costs, and as the transition to HD increases their bandwidth costs by a factor of 3 or 4 with paid sales revenues that aren't increasing much, there may simply not be a sufficiently profitable future business model for them to 'justify' the necessary huge investment. This may boil down to a case of them simply trying to 'milk' the existing business model for all it's worth without making any major reinvestments, while attempting to wait out an industry-wide change in the existing bandwidth situation ( which also involves Netflix / Hulu / Youtube / Google and any other websites consuming massive amounts of bandwidth ).
This is very interesting. Here, I thought something was wrong with me. How did you find out about this?
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Re: Streamate Too Many Problems :(
^^^ I have a gentlemen acquaintance who is big time into web hosting ( non-adult ) ... and facing similar problems with HD increasing his server load and bandwidth costs while sales revenues aren't increasing to match. He's in a position as a 'mainstream' non-adult business to go out and borrow 3 million dollars to invest in an upgrade, but isn't sure whether there will be enough future profit margin remaining to allow his company to repay the loan and still remain profitable.
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Re: Streamate Too Many Problems :(
Quote:
Originally Posted by
Melonie
The problem is that as new camgirls with low paid sales conversion rates create additional bandwidth costs, and as the transition to HD increases their bandwidth costs by a factor of 3 or 4 with paid sales revenues that aren't increasing much
I wonder if this is why LJ has started with their new payout structure giving the girls who do bring in more a higher percentage.