Raising SM prices past $4.99, support aren't getting back to me :(
ok, so i have emailed Streamate support three times now over the last 2 weeks and have had no reply, i asked them to make it possible for them to enable me to raise my rates past the $4.99 mark.
why are they not doing it!
what do u have to do to get them to raise it for you?
any info mucho appreciated
thanks chicks
x
Re: Raising SM prices past $4.99, support aren't getting back to me :(
Hi, email [email protected]
Give your username and request that the maximum limit be raised on the account to the number you wish. And say thanks :)
Its the weekend so it may take till a week day or Vanessa may get back to you earlier.
Re: Raising SM prices past $4.99, support aren't getting back to me :(
Did you tell them exactly what rate you wanted to raise it to? When I wrote to them, I had a rate in mind and asked for it. Example: I requested that my rate be raised up to $7.99 a min. Next time I logged in (like a day or so ) I had the new option to charge that. If you didn't give them a set number you want it raised to, that may be why? Who knows, but, the threads I read here when I first started on SM were all specific when they asked to be raised, or SM would email them back and ask how high they wanted to go and it had to be approved. I highly doubt I could have gotten my rate to say, $9.99 or higher, since I was new and I do not have the traffic to support that rate.
Now, asking to get the Gold show option is another thing altogether, and even though you didn't ask about that, I will just let you know, for me, it took about 5 mos! LOL What is funny, is the old saying, "Be careful what you wish/ask for"....So, I get the Gold show option, and for the life of me, cannot seem to ever meet my goal. So, all the asking for it really hasn't made me more money on SM! LOL
Re: Raising SM prices past $4.99, support aren't getting back to me :(
It may take them a while to get back to you because of the new "updates" they're doing They have been taking a while to respond to my emails as well =/
Re: Raising SM prices past $4.99, support aren't getting back to me :(
aww thank you very much girls :)
thanks Princess Jenny, will email that address
:D
Re: Raising SM prices past $4.99, support aren't getting back to me :(
When I emailed them to get them to raise my rates, I literally had to harass the hell out of them everyday asking, "How about now? How about now?" until they gave in and/or responded.
Sadly, that is the way I always seem to have to interact with their support to get anything done. :/