Adultwork transferring credits (negative balance)
Hello Ladies :)
I have been camming on AW for about a year and a half and I'm still baffled by the payment system and transferring credits!
I have looked many, many times and sat with a calculator to work out how they arrive at the balance I have etc but also I am wondering why I have a negative balance!
I have looked on the help section but the reason it gives for this does not apply to me so I'm confused!
It says...
You have been earning credits ( examples are through Private Gallery Subscriptions, Movie Views, Webcam/Phone Chat Sessions etc.) but credits have also been spent by you, (on the same or on DirectCam and DirectChat Facility fees or on paid for facilities such as being featured, displaying the phone number, available today feature etc.) .
This is the link to the explanation they give! http://www.adultwork.com/dlgKBArticl...e&ArticleID=38
But I have never spent any of my credits! I don't have my phone number on my profile so don't pay for this obviously, I don't pay to chat with other members either lol so what is it on about? Can anyone possibly explain this to me - maybe other ladies who work on AW too who understand this or come across a negative balance themselves who can put my mind at rest.
Also I can't work out how they have arrived at the balance I have! I can see what was spent on me, I can see there 30% fee which leaves my balance but then there is another fee and this whole amount I can't have because of the negative balance!
I know I pay 2 fees aswell - 30% to AW and 5% for the justcamit software but I've sat with my calculator and I don't have a clue!
Anyone??? :( xxx
Re: Adultwork transferring credits (negative balance)
Quote:
Originally Posted by
UKPrincesss
But I have never spent any of my credits!
Shouting wont help :)
The jci fee is a spend as shown on your history page. Anything that has a minus - beside it is a spend.
The only people who will never have a spend will be people who do webcam booking (msn etc), phone chat bookings, pic sales and movies sales only.
If you do directcam or directchat you will always have an expense on the account.
Theres a post somewhere that explains it but cant find it at the moment.
The negative balance is usually around 0.10p~
Re: Adultwork transferring credits (negative balance)
I wouldn't try and work it out...I know an accountant who can't even get the figures to balance! When I get that it's because of the daily featuring and hourly positioning I do, it comes from my credits so it's something I paid for. I hope that helps...
And what Jenny said!
Re: Adultwork transferring credits (negative balance)
Hi PJ
I wasn't shouting! lol just frustrated :( It still doesnt make sense to me :( I do directcam and direct chat yes, is the spend the extra 5%? It just doesnt explain well as it says
"on the same or on DirectCam and DirectChat Facility fees or on paid for facilities such as being featured, displaying the phone number, available today feature etc."
But I've never paid to have my number displayed or available today feature or anything so I don't get that :( xx
Re: Adultwork transferring credits (negative balance)
Hi classy katy - I dont pay for daily featuring or anything at all so I dont know what I've supposed to have spent my credits on I dont even buy good from the site from sellers or anything :( x
Re: Adultwork transferring credits (negative balance)
What PJ is saying is that each time you do a show on JCI you are charged a facility fee which is classed as a 'spend' if you look on your credit statment it will show up with (for example) Facility fee -0.52 (The exact amount will be 5% of what you made during the show)
The figure on your credit report is BEFORE that 5% is taken away.
So when you go to transfer your credits you may have to fiddle around with it to make it add up x
Re: Adultwork transferring credits (negative balance)
From what I've been able to figure out, the negative balance is because you're paid by the second, and the amounts aren't always whole numbers on their system. For example, you could be paid 4.569 credits, and another time be paid 2.354 and so you're left with a baffling amount as a 'negative balance' because of the way the numbers are applied. If you click on the option to do a 'credit fix' it'll rework the numbers so you get paid out on what you've made.
Re: Adultwork transferring credits (negative balance)
The problem originates from AW using % and a "solid" number in addition to GG's post.
18/06/2012 14:26 Debit DirectCam - Facility Fee clientsname -0.04
18/06/2012 14:26 Credit DirectCam - clientsname 0.87
This is telling us the client spent £0.87 and you were charged a facility fee of 5% which is £0.04. But as some of you may know this cannot be correct.
The exact fee is £0.0435.
Now we have £0.0035 floating around the system as a ghost.
If the left overs get big enough you may get a "Credit Transfer Req. Fix - Credits from Previous" which is the system fixing itself when possible.
Re: Adultwork transferring credits (negative balance)
Hi Ladies,
Thank you to all of you who have tried to help :)
Princess Jenny I hope you don't mind but I've sent you a private message :) x
Re: Adultwork transferring credits (negative balance)
Yeh thats ok, I have sent a reply. Will check emails shortly after I get out of the bath, Thanks :)