Suspended from SM help!!!!
So ive been a cam girl on Streamate since last February, been camming almost everyday and have had no problems so far. I logged on today and in place of the start my show button was this message
Cannot stream- not approved , your live chat is currently not approved.
I dont get why this is there since i have been approved for 8 months now. I didnt get any email saying ive been suspended or anything like that, and support isnt answering me in any of my emails ive sent them.
Not sure if this is just an error and was wondering if any other cam girls on there have had this problem and how to deal with it.
Re: Suspended from SM help!!!!
I've never been suspended (yet) but I would think you would get an email outlining why you can't stream/reason for suspension. Hopefully one of the the other girls that might have been through it can help you.
Did you do anything recently they might have suspended you for?
SM model support is hit or miss sometimes they get back asap (and I'm suprised), others they take days.
Re: Suspended from SM help!!!!
email [email protected] she is pretty good at helping out. shes helped me alot, lol. so try her.
Re: Suspended from SM help!!!!
I didnt do anything wrong to get suspended, i dont smoke in free chat, or drink, and i dont show anything nude wise in free chat so im not really sure whats going on, support still has not responded yet either yet so yeah still confused
Re: Suspended from SM help!!!!
thanks! ill send her an email right now!!
Re: Suspended from SM help!!!!
That's not what a suspension looks like so there must be some kind of error. If you're suspended, there will actually be a "time out" timer on your page.
Re: Suspended from SM help!!!!
I was thinking the same thing ^^^^^ I have had issues with the encoder this week doing that...a long pause so i restart it to give me codes. one time it said "we could not validate your request."
I logged in fresh. Everything was good. There has been a glitch w the encoder spitting out codes when I hit "start my show" A few models contacted me about this, thinking the account was shut down. I told them exactly what I just stated and everything flowed nicely.
WHEN YOU ARE SUSPENDED FROM SM , YOU LOG IN PAGE WILL HAVE A COUNTDOWN OF HOW MANY HOURS YOU HAVE LEFT BEFORE YOU CAN BROADCAST AGAIN.
Note~ I have been suspended for broadcasting two sites at the same time , so just a warning... ;)
Re: Suspended from SM help!!!!
Quote:
Originally Posted by
Cam_Model_Jess
That's not what a suspension looks like so there must be some kind of error. If you're suspended, there will actually be a "time out" timer on your page.
okay so i guess im not suspended since i dont have a timer or anything in the corner, still cant go live today and its been 24 hours and no response from support
Re: Suspended from SM help!!!!
Quote:
Originally Posted by
temptingmodel
I was thinking the same thing ^^^^^ I have had issues with the encoder this week doing that...a long pause so i restart it to give me codes. one time it said "we could not validate your request."
I logged in fresh. Everything was good. There has been a glitch w the encoder spitting out codes when I hit "start my show" A few models contacted me about this, thinking the account was shut down. I told them exactly what I just stated and everything flowed nicely.
WHEN YOU ARE SUSPENDED FROM SM , YOU LOG IN PAGE WILL HAVE A COUNTDOWN OF HOW MANY HOURS YOU HAVE LEFT BEFORE YOU CAN BROADCAST AGAIN.
Note~ I have been suspended for broadcasting two sites at the same time , so just a warning... ;)
yeah i dont have any problems with the encoder except for it disconnecting once a day which seems to happen to everyone so, no countdown on my page saying how much longer i have just says im not approved for live stream so i guess no one has seen this message before
Re: Suspended from SM help!!!!
Quote:
Originally Posted by
temptingmodel
I was thinking the same thing ^^^^^ I have had issues with the encoder this week doing that...a long pause so i restart it to give me codes. one time it said "we could not validate your request."
I logged in fresh. Everything was good. There has been a glitch w the encoder spitting out codes when I hit "start my show" A few models contacted me about this, thinking the account was shut down. I told them exactly what I just stated and everything flowed nicely.
WHEN YOU ARE SUSPENDED FROM SM , YOU LOG IN PAGE WILL HAVE A COUNTDOWN OF HOW MANY HOURS YOU HAVE LEFT BEFORE YOU CAN BROADCAST AGAIN.
Note~ I have been suspended for broadcasting two sites at the same time , so just a warning... ;)
yeah i dont have any problems with the encoder except for it disconnecting once a day which seems to happen to everyone so, no countdown on my page saying how much longer i have just says im not approved for live stream so i guess no one has seen this message before
Re: Suspended from SM help!!!!
It seems like your account is inactive as if they cancelled/closed your account.
Re: Suspended from SM help!!!!
Unfortunate but it does sound like it
Quote:
Originally Posted by
Ms.Lacey
It seems like your account is inactive as if they cancelled/closed your account.
Re: Suspended from SM help!!!!
You didn't cam on SM for 8 months since you we're approved? If so, they must have closed or deactivated your account.
Re: Suspended from SM help!!!!
Quote:
Originally Posted by
Marina Starr
You didn't cam on SM for 8 months since you we're approved? If so, they must have closed or deactivated your account.
She's saying her account has been open for 8 months with no previous problems. But she's been camming pretty much everyday for the past 8 months and hasn't had a problem until now.
Re: Suspended from SM help!!!!
was streamate able to get back to you about this olivia? i hope you were able to sort it out
Re: Suspended from SM help!!!!
Quote:
Originally Posted by
Marina Starr
You didn't cam on SM for 8 months since you we're approved? If so, they must have closed or deactivated your account.
I can not help with the issue here...but I can attest to it that SM will not close your account for not camming...
Well...if they do, it would have to be at least a year since thats how long I was away and my acct was waiting for me when I got back..
Then again, I did sporadically sign in, so maybe that helped. But anyway...just wanted to put that out there in case anyone ends up taking a long break, that they dont have to worry about their account being closed for that reason.
Re: Suspended from SM help!!!!
Quote:
Originally Posted by
BlkSharpie
Then again, I did sporadically sign in, so maybe that helped. But anyway...just wanted to put that out there in case anyone ends up taking a long break, that they dont have to worry about their account being closed for that reason.
That helps yeah, if you just log in, you keep your acc alive, that's a way how studios fuck models up once the models leave them. They won't close the account, and log in every once in a while to keep it active. My friends sucked so badly because of this.
Re: Suspended from SM help!!!!
Damn that is shady.. I really dont get the lengths some people will go to screw someone else over.
Thanks for confirming the info though, to just log in to keep your acct active even if you dont go live on cam.