Yeah it was said over a year ago you where going to start covering prepaid shows At some point - is that no longer going to happen?
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Hello @PixiieGirl! Let me explain why we are only covering chargeback for PPM calls and not prepaid.
For PPM calls we have proof that the call took place, information about the model and member and so on.
Let's think for a bit about prepaid call: how does that call take place? The model calls the member, right? We can see the payment in the system, but we can never know for sure when did that call took place. Was is right after the payment? Will it be tomorrow? Only the model and member can agree over this.
every other skype site I use just asks for the call log to prove you did the show.
That being said thats not really what Im asking, idk if I'm not being clear enough but I remember, a while back, skyprivate said they where working on being able to cover them on prepaid shows in the future - nothing was said then for months and months so I asked again and was told it was still being worked out. Im not asking why you cant, I'm asking if that is no longer the case that it is being worked on, and if so wouldnt it have been good to update models on that?
if its not going to happen thats fine Ill continue turning down all prepaid shows from SP and hoping they find me elsewhere lol (not directing them elsewhere ofc) - its just the lack of communication on it as it was something I was very excited for as Im aware I lose money on your site by refusing prepaid shows.
edit: just to add, if its a chargeback surely the fact you did the show doesnt matter - because the customer is saying they didnt make the charge, not that they didnt receive a show.
@PixiieGirl
1. we did steps towards covering more of the non PPM transactions. but if you want an official answer, it is this: "we do not cover yet prepaid shows but the intentions is still there, for us as a company to get to the position where we guarantee 100% of all transactions received by our models, but also for us not to have the risk to get a chrageback from a customer's bank (no matter if he is right or not, an US customer can quite easily request a chargeback)"
2. the steps i mentioned are like this:
2.1 We do cover the TIPS received in side skype chat windows. (members can type "!tip 22" to send tips during a PPM call)
2.2 For the new TIPS button from the model's profile page - we monitor these transaction and investigate and even though officially we do not say that we cover these tips, we usually take the model's side and do not do refunds (actually we do not have yet many requests of refunds via this functionality)
2.3 We do encourage the models to take a calculated risk when are taking prepayments : you should take a prepayment but also set a custom pricing per minute for that guy (let's say "0.01 usd/min") and have a log of that call. this way it will be very easy for our team to see that for that prepayment a call of x minutes happened. again, i know that this is not an official rule, so you do have a risk but if you have this log, we now have proof that the member is the one lying and we do not refund him.
hope this answer helps more.
Wait, so it’s not just chargebacks from the bank you refund them even if no chargeback occurs? I’m kinda confused as to how having a log matters if they go to their bank and initiate a chargeback, I’ve dealt with them in my vanilla business and showing you delivered doesn’t matter because the person says they didn’t purchase it
Can you just confirm is it just chargebacks you don’t cover (as in when a client disputes a charge with his bank) or chargebacks and refunds you don’t cover?
edit to add: so lets say I used your method - and had them prepay $30 then also call through the plug in - and they go to their bank and say "my card was stolen, I'd like to chargeback" - the money is then taken back from the bank - would you pay out the $30 or not? cause its not a case of you not refunding, its a case of the bank taking the money back due to "fraud"
Chargebacks can happen from various reasons: member asks for one from his bank, the bank informs us that it's a fraud case and so on. So we are not covering yet chargebacks for prepaid shows.
Refund is a different matter, they can happen after a report, a show was not provided etc.
Chargeback is not made instantly, the payment processor needs to know what happened and if we have proof, we can initiate a dispute.
right got it thanks - but in the case of using the PPM at 0.01 and doing prepaid - would that prepaid amount be covered for chargebacks, rather than refunds or nah? if not the solution doesnt work for me unfortanutely so I'll continue declining prepaid requests (I barely work any site that doesn't cover chargebacks cause I dont want to end up working for free you see lol)
Half the time this app doesn’t work for me. I’m constantly uninstalling it and reinstalling it. It’s super annoying.
Hi girls, I have a quick question. Upon setting up my direct deposit information, it says 14 days for bank transfers. A question for girls who use this service, does it normally take this long for you to receive funds? I feel as if I would receive it quicker by setting up Paxum, if that is the case. Any advice you girls could offer would be greatly appreciated. Thanks!
Your staff is amazing! They have helped me to fix it many many many times. The problem is they help me fix it and it does it again a few days later. In order to fix it, I have to stop all my other sites for at least an hour and it's very annoying only for it to do it again a few days later. There's a problem with the app that it doesn't let me sign in half the time. I have MAC OS, IDK if that makes a difference.
Another thing that's annoying about sky private is that, if you're not signed into the payperminute app, you aren't shown as online. I am online, but would rather just take pre pay shows since half the time the app is glitching. Can this be fixed? thanks!
Hey @Aria! Here are the withdrawal processing periods
- 7 days for ePayments, Paxum, ePayService since you submitted the withdrawal
- 1 day for Bitcoin since you submitted the withdrawal
- 14 days for bank transfers (SEPA, ACH, SWIFT)
You should choose the method that suits you best. If you need further information, just send me a private message and I would be happy to give you some more details.
Have an awesome day!
Thank you for the nice words about the our staff! <3 Can you please give me your Skype ID or email address so I can put you in contact with one of your tech guys? I understand that you have some issues with the plugin multiple times so we need to get to the bottom of it. It's nice to see you being so open minded and willing to fix this.
Awesome! <3
I had a user tell me he couldn't call by the minute and was only allowed to do prepay (or offsite). I refused him and then he called to prove he couldn't and a note said the user was banned from pay by minute. I do not accept prepay as it is not covered for chargebacks. Why would a user not be allowed to do by the minute? I blocked him because he was annoying and can't pay my way. Just trying to understand the situation.
I haven't had much success on skyprivate, and I'm guessing it's because my rate is so much higher than the majority of models on there. I had a look around at some other model profiles and noticed that there are a few that list a lower pay per minute rate or no listed rate at all, but on their profile listed different, increasing rates for clothed/topless/nude. Now I've always been of the opinion that my rate should remain the same whether I'm clothed or not because I'm selling an experience, not specific body parts, but maybe I need to rethink this? Maybe having a lower non-nude rate would allow customers to kind of see what I'm like before paying my steeper, more expensive nude price? I'm wondering how these models accept payment for nude shows when their pay per minute listed is for their clothed shows; do they accept tips on top of the pay per minute? Are tips protected against chargebacks?
I really wanted to make my rate on there be $4/minute, but from what I'm reading on here and seeing online, it looks like not too many other girls charge that much. I'm okay with charging $3/minute, but I absolutely will not charge any lower than that for these guys to have a one-on-one session with me. Just hearing the words "What all do you do/What don't you do?" gives me anxiety. Lol. I HATE being asked this. Just tell me what you're looking for...rather than expect me to give you a damn circus show to "get your money's worth." *Eye roll*
On MyFreeCams these guys are spending 60 tokens ($6...the model gets half of that) per minute for privates...and 80 tokens ($8) per minute for true private. So imo, they've got it pretty good to come over to SkyPrivate and only have to pay $3-$4/minute to see us in private.
Hey girls!
I know I said this before, but some members want a $1 per minute cum show and some are looking to meet someone and have an experience. You can play a major role in determining this by how well you market yourself on your profile. Take a look closely at $1/min shows. Stasticially speaking, we can tell you that $1 per min shows have shorter calls on average and that more premium priced shows do better overall.
We would be more than happy to give you more info about this if you want. Just write me a private message and I will put you in contact with one of our account managers.
Okay, so I'm glad I read this thread. When a guy messages me asking if he can "prepay," (which, tbh, I didn't understand what that term meant...I thought it just meant to pay me right now...haha), I will tell him no, to please do ppm (pay per minute).
That way, Skyprivate has proof that I did the session through them, and I'm not getting fucked over with chargebacks. I don't like working for free. I got a 1,000-token chargeback on MyFreeCams YEARS ago (despite the fact that they claim to have no chargebacks). Not a good feeling at all.