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GOLD Show Glitch
Hello ladies!
I'm wondering if any of you have experienced this before. I emailed the IT people about this and they sent me a generic list of tips, which was VERY frustrating to say the least.
Last night my GOLD show counter started doing this glitchy thing... I've done countless GOLD shows, but never had this happen before. People joined as usual, when I went to press "START SHOW" the Gold show interface disappeared. Poof! Gone... So I panicked and immediately started a show with no one in it, thankfully my viewers joined back in. I did 2 shows yesterday, both times that happened.
Before I get a whole bunch of people sending me basic tips on how to make my computer faster, this is more about if any of you have dealt with this particular issue. I've never experienced this til last night, & it's more than a little inconvenient. It was so irritating to have the IT people send me a generic email after the detailed email I sent them.
I would appreciate any insight I can get from you ladies. Obviously, I'm going to message the streamate support staff again, but I figured in the meantime, one of you might have a clue what I'm dealing with. Thank you!
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Re: GOLD Show Glitch
This has happened to me before but not for a while. I've never 'fixed' it, it's always just sorted itself. Hope it doesn't happen to you again!
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Re: GOLD Show Glitch
Thank you, Becky! That gives me some hope. Maybe it'll right itself... sometimes Streamate is just glitchy.
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Re: GOLD Show Glitch
I had a gold show glitch the other night where people tipped I heard the tip noise saw the tip show up in chat, but the countown didn't add in the gold that was sent. so I had to get people to retip again. so the money would add up. I didn't email support about it. I just took a screen shot of it.