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Re: Payoneer making changes to global bank transfer - Did you get this email o
No pay from mfc as yet though it shows on their end as paid on the 1st. No notification or contact from payoneer. Any other ladies been paid from mfc via global transfer yet?
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Re: Payoneer making changes to global bank transfer - Did you get this email o
Quote:
Originally Posted by
justanothercamgirl
I am still waiting on a reply from payoneer.
I hope you get 1 today!!!!!
Quote:
Originally Posted by
sexysusie
No pay from mfc as yet though it shows on their end as paid on the 1st. No notification or contact from payoneer. Any other ladies been paid from mfc via global transfer yet?
No. All my pay say "pending manual provider" when I go into the view transfers section on the website. I am hoping they are able to give me 1 account for everything instead of 3 separate accounts because that is crazy and too much to deal with. Ladies: The person I spoke to in CS said they will not respond if you use profanities. Big indicator to me they are having a lot of (rightfully) pissed off customers!
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Re: Payoneer making changes to global bank transfer - Did you get this email o
Omg this is fucking unreal!
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Re: Payoneer making changes to global bank transfer - Did you get this email o
Still no reply from Payoneer.
Just to clarify....how many countries so far have they stopped global transfer to other than Canada? It seems like more then a couple have been popping up.
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Re: Payoneer making changes to global bank transfer - Did you get this email o
Canada, Chile and Philippines have been confirmed in this thread.
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Re: Payoneer making changes to global bank transfer - Did you get this email o
Quote:
Originally Posted by
justanothercamgirl
Still no reply from Payoneer.
Did you hear anything back yet?? I hope you got a response. I'm still trying to get a resolution. I tried to sign up for a new card myself since nobody will help do it for me and was unable to. I'm trying to take things into my own hands now since they are incompetent AF Hoping to get in touch with a manager or somebody higher up today
"Chat not available due to high volume of inquires."
this just makes me laugh at this point. srsly tho...? All the agents do on the live chat is copy and paste responses. Hire enough ppl to deal with your shit!
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Re: Payoneer making changes to global bank transfer - Did you get this email o
Quote:
Originally Posted by
Sally Says
Canada, Chile and Philippines have been confirmed in this thread.
We did get an email notice from them saying we can't pay China and India any more, but it wasn't really pertinent because we don't have any models there (if that's relevant).
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Re: Payoneer making changes to global bank transfer - Did you get this email o
Quote:
Originally Posted by
MissAdriana
Did you hear anything back yet?? I hope you got a response. I'm still trying to get a resolution. I tried to sign up for a new card myself since nobody will help do it for me and was unable to. I'm trying to take things into my own hands now since they are incompetent AF Hoping to get in touch with a manager or somebody higher up today
"Chat not available due to high volume of inquires."
this just makes me laugh at this point. srsly tho...? All the agents do on the live chat is copy and paste responses. Hire enough ppl to deal with your shit!
Nope.
My guess is that it will be at least another two days until I do. :(
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Re: Payoneer making changes to global bank transfer - Did you get this email o
Good thing I don't need my money from Streamate to pay be able to pay my rent!
I was sent an email on 1/22/2016 to tell me that I had been paid.
Here were 13 days later and I still can't get any answers about where my money is.
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Re: Payoneer making changes to global bank transfer - Did you get this email o
Have you tried calling them? Not sure how much good it would do but it might be worth a shot.
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Re: Payoneer making changes to global bank transfer - Did you get this email o
Quote:
Originally Posted by
justanothercamgirl
Here were 13 days later and I still can't get any answers about where my money is.
OMG!! Wow. Were you sent 1 email or 2? I always get 2, but I only got 1 this time because payoneer is holding them for me until I get my account issues figured out. Hopefully you got 2 and the money is in a *sending/loading* stage by now
Quote:
Originally Posted by
Holly_xoxo
Have you tried calling them? Not sure how much good it would do but it might be worth a shot.
When I called them it was something like $17 just to call and nothing got sorted out
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Re: Payoneer making changes to global bank transfer - Did you get this email o
Quote:
Originally Posted by
MissAdriana
OMG!! Wow. Were you sent 1 email or 2? I always get 2, but I only got 1 this time because payoneer is holding them for me until I get my account issues figured out. Hopefully you got 2 and the money is in a *sending/loading* stage by now
When I called them it was something like $17 just to call and nothing got sorted out
I called the 800 number, which is free. Do you have that option?
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Re: Payoneer making changes to global bank transfer - Did you get this email o
Quote:
Originally Posted by
sexysusie
No response ro emails, no notification, NOTHING! I am waiting on almost $800!!!
That sucks!
So the UK is having problems with global transfer too then?
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Re: Payoneer making changes to global bank transfer - Did you get this email o
Quote:
Originally Posted by
MissAdriana
OMG!! Wow. Were you sent 1 email or 2? I always get 2, but I only got 1 this time because payoneer is holding them for me until I get my account issues figured out. Hopefully you got 2 and the money is in a *sending/loading* stage by now
Nope, I only got the 1 email. That seems to be theme with a lot of girls unfortunately. Mine says, 'Pending manual provider' too.
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Re: Payoneer making changes to global bank transfer - Did you get this email o
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Re: Payoneer making changes to global bank transfer - Did you get this email o
Quote:
Originally Posted by
justanothercamgirl
Nope, I only got the 1 email. That seems to be theme with a lot of girls unfortunately. Mine says, 'Pending manual provider' too.
Here is what a different agent told me today when I asked why it was still pending status. "It could be because of the manual review. Every payment is subject to manual review; a few factors play into this. It is quite normal but if there is a technical issue, we'll also see if that could be an issue for the payment and address it. I see our status as payment complete. Can you show me a screenshot of this message? I may need to forward to our bank transfer department to review and resolve if there is an issue. "
So now I'm wondering if this long wait is going to become a regular thing or if they are going to do another mass email alert saying that they wont do it at all due to technical difficulties. Or these pending statuses are just us. Why haven't these payoneer workers in CS seen & heard about this issue all day and weeks long? Why did they need a screenshot like it was the 1st time they heard of it? I have 2 reference #s now and something better fucking get done fast.
Quote:
Originally Posted by
Holly_xoxo
I called the 800 number, which is free. Do you have that option?
Noo I used the 646 #
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Re: Payoneer making changes to global bank transfer - Did you get this email o
Quote:
Originally Posted by
MissAdriana
Here is what a different agent told me today when I asked why it was still pending status. "It could be because of the manual review. Every payment is subject to manual review; a few factors play into this. It is quite normal but if there is a technical issue, we'll also see if that could be an issue for the payment and address it. I see our status as payment complete. Can you show me a screenshot of this message? I may need to forward to our bank transfer department to review and resolve if there is an issue. "
So now I'm wondering if this long wait is going to become a regular thing or if they are going to do another mass email alert saying that they wont do it at all due to technical difficulties. Or these pending statuses are just us. Why haven't these payoneer workers in CS seen & heard about this issue all day and weeks long? Why did they need a screenshot like it was the 1st time they heard of it? I have 2 reference #s now and something better fucking get done fast.
Noo I used the 646 #
These are good questions.
All I can tell you about my situation is that they sent me an email telling me that my payment was being transferred and that a confirmation email would be sent to me when it happened and that I never got the second message.
Two days after that they sent me an email to tell me that they aren't doing global transfer anymore. I emailed them to try and change my payment information and four days later they sent me an email telling me that since I didn't email them from the email I signed up with that I had to email them back again from that account. I sent them an email immediately afterward from the email account they requested leaving all the original email thread on it. (I have an email account that lets you use several alias accounts and it all goes to the same inbox so it was easy enough to just send it back to them using the right email address and keeping the original message.)
So, technically I am still at the point where I am just trying to change my payment method like they originally asked me when they said they were no longer offering global transfer and I still haven't even gotten to that point yet let alone to the point where I can ask where my money is. :/
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Re: Payoneer making changes to global bank transfer - Did you get this email o
i have had my gbt from sm to the uk. i have just had an email that next weeks is on its way too
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Re: Payoneer making changes to global bank transfer - Did you get this email o
Still nothing, and now mfc have said they won't reverse the payment until next friday if payoneer haven't got back to me by then. What a total joke!
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Re: Payoneer making changes to global bank transfer - Did you get this email o
I have switched all my payment methods on every site now until I get it sorted out with payoneer, if I even decide to deal with them at all after this mess. I've been calling them, I've been on the live chat, I've sent emails, I've sent complaints and posted on their forums.
I wish they could explain it better because nobody seems to know. I was told on the phone I need to check if my bank allows USD transfers. Which it does for a fee. But now I'm thinking they mean that your bank account needs to be a "US Account" as in it only deals with USD? I still need clarification. They aren't even able to see anything, they can't see what your bank's address is that they are sending funds to, and I can't see it. That could be the potential issue. Sometimes you need to punch in different swift code. Then I was told I need to send them a void cheque. Has anybody done this before? I find that ridiculous for a company to ask for that... I feel like I should work there when I speak to these people they seem to know nothing at all. I've spoken with so many CSRs now I'm not confident I will get this money ever. I spoke to a case manager and everything. I don't know how to go higher up than that as they say "we will get it resolved" (but not in a timely manner.) On their sweet time.
It seems to me that the ONLY resolution is sign up for a completely new account with their card from whatever back office you want payments from. Because GBT (fees aside) is not worth waiting over a week or 2 weeks, or more to get your money. Pretty lame you can't get both services put into 1 account IMHO. Also pretty lame they knew they were going to be making this change but didn't test it out on an account beforehand to be sure it worked??? It's not just us because people have posted on their forums about this issue. I was going to call my bank about it, but when the CSR told me yesterday that is a common payoneer practice the issue is clearly on their end. Or I would've received the 2nd email like always.
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Re: Payoneer making changes to global bank transfer - Did you get this email o
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Re: Payoneer making changes to global bank transfer - Did you get this email o
Hi there any news about this thing.... i am still didn't got m payment until now i have 3 weeks payment from SM who is all was Pending manual Provider since January 22nd... i don't know what to do now and not sure if i can get my money or it was already gone... i don't have prepaid card only global bank transfer im from philippines
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Re: Payoneer making changes to global bank transfer - Did you get this email o
hi there justanothercamgirl have u heard from payoneer now??
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Re: Payoneer making changes to global bank transfer - Did you get this email o
Stupid morons emailed me (finally) saying they have no record of the payment from mfc and to give them 1-3 work days to look into it. Like hell i will.
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Re: Payoneer making changes to global bank transfer - Did you get this email o
Meanwhile four days later....
Dear JAC,
Response (02/08/2016 11:23 AM)
Unfortunately we can no longer make local bank transfers to your bank account for payments from ICF Technology. To continue getting paid via Payoneer, please reply to this email and tell us how you want to receive your funds.
You can either get paid to your existing card, or you can receive funds via SWIFT (wire) transfer in USD. Please note that each wire transfer is subject to a fee of $15, plus any correspondent bank fees.
If you would like to get paid to your bank account via Wire in USD, please reply to this email with a copy of a voided check or recent bank statement, showing your name, your account number and SWIFT/BIC.
We appreciate your cooperation and understanding and thank you for choosing Payoneer.
Sincerely,
Matthew
Customer Service
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